We are looking for an experienced project coordinator and OISC supervisor OISC L2 (OISC L3 desirable) or solicitor with equivalent qualification for an exciting position leading our Open Access immigration advice service for migrants at risk.

The post holder will manage and supervise a team of OISC level 2 immigration advisors providing specialist immigration advice and casework to migrants at risk in London, with a special provision for Tower Hamlets residents.

You will play a key role in coordinating this project, ensuring our service reaches those in most need. You will hold a small caseload of cases feeding into our advocacy and campaign work.

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

For an application pack or if you want to know more about the role visit our website.

Please note - we do not accept CVs and or cover letters.

Domestic Abuse and Safeguarding Coordinator

£35,067 - £37,491 per annum

East London, E1

Fixed Term Contract -  12 months
 

Our client is currently recruiting a Domestic Abuse and Safeguarding Coordinator to join their successful Neighbourhoods Team and help deliver great housing services in Tower Hamlets.

You will lead on Domestic Abuse and Safeguarding, coordinating Housing Officers casework and will be responsible for the review and delivery of their Domestic Abuse and Safeguarding action plans. The role will not be responsible for handling every case directly but will act as a point of reference in order to support staff that are. 

As part of the role, you will be required to deliver; communications campaigns; training across the organisation; improve reporting structures, case management systems and procedures to increase access and the quality of recording and responses to resident and staff reports; partnership working with LBTH Violence Against Women and Girls (VAWG); and the fortnightly borough-wide Multi-Agency Risk Assessment Conferences (MARAC), and the workload that will come with them.

To be successful for the role, you will need to have experience of working within a social housing or related voluntary sector organisation; multiagency work project work; involvement in domestic abuse and safeguarding projects and of managing and prioritising a case load and working under pressure.

They are looking for people who are highly motivated, flexible, committed and have a genuine desire to work with local people and with partnerships to improve the neighbourhoods and make Tower Hamlets a great place to live and work.   You will be part of an organisation which puts residents at the heart of all its activities.

Their offer to applicants:

In return for you choosing to work with them they will offer you a range of great benefits, including:

• 26 days paid holiday each year, plus 8 bank holidays

• A fantastic career-average pension scheme

• Salary Sacrifice schemes

• Amazing commercial discounts, including discounts at many gyms, shops and restaurants

• Your voice heard through their staff forum and networking groups for women and LGBT staff

• Newly refurbished offices, with free tea, coffee, fruit and shower facilities

• Interest-free season ticket loans 

• Community Language Honorarium worth £50 per month to any member of staff who is able to provide services in community languages where this is required, saving them money instead of using external translation services.

They particularly encourage applications from women, disabled and Black and Minority Ethnic (BME) candidates, as these groups are under-represented within the Company.

Our client is a recognised Disability Confident employer and guarantees to interview all disabled candidates who meet the minimum essential criteria for the role.

How to apply

If you are interested in applying, please complete an application form by clicking ‘Apply’ at the top of this page.

The Selection Process

The selection process will include a written assessment and a panel interview.

Do you have significant experience of working with mental health service users and delivering an advocacy or mental health information service?  Do you have a creative approach to problem-solving and a track record of supporting vulnerable and disadvantaged adults to access the services they need?  Do you enjoy training and developing volunteers to provide a high-quality service?  We are seeking a passionate and energetic individual to join our committed team and coordinate Mind in Harrow's volunteer-run information & peer advocacy service.

Mind in Harrow is a leading mental health charity based in NW London, just three minutes from Harrow Metropolitan line station. We have an excellent reputation and our dynamic and creative team of 40 full- & part-time staff and 100 volunteers is driven by a strong user empowerment ethos.  We offer family-friendly working practices including home-working and flexible working days, enabling staff to have a fulfilling career alongside caring responsibilities.

Mind in Harrow works in partnership with other local charities to deliver the Support & Wellbeing Information Service Harrow (SWISH), providing timely and person-centred support in accordance with the Care Act Information & Advice requirements.  Mind in Harrow has also recently been awarded grant funding to continue to develop its pioneering On Your Side peer advocacy project, enhancing the tailored support around navigating the welfare and mental health systems that we are able to offer through casework.  We are seeking an enthusiastic, self-motivated individual to coordinate delivery of the Mind in Harrow’s SWISH and On Your Side services, and promote wellbeing and prevention to Harrow residents experiencing mental health problems and their carers. 

The successful applicant will have experience of working in mental health and information services, will have a good understanding of volunteer management, safeguarding principles, working with diverse communities, and Care Act 2014 requirements for information & carers, and will have excellent partnership working skills and the ability to communicate effectively with a variety of audiences. 

You will be required to apply for an enhanced DBS check and be committed to promoting equality and challenging discrimination in all aspects of your work.

A fantastic opportunity has arisen for a full time Mental Health and Wellbeing Manager to join the Specialist Services team at SSAFA, the Armed Forces charity.

About the role

You will be providing Mental Health and Wellbeing support to our network of volunteers and staff, enabling them to support our beneficiaries. As a clinician, you will be expected to provide one to one support to those that need help with a particular case or that need advice on where to get the best support. Using your established network of organisations within the sector, you will provide advice, guidance and the options available to SSAFA staff and volunteers. Working closely with Head of Welfare and Specialist Services, you will identify training gaps and opportunities for the development of SSAFA staff and volunteers.

About the team

The current Welfare and Specialist services team is extremely friendly, knowledgeable, and supportive. We provide support in a range of areas such as Gurkha communities, the Criminal Justice system and Mentoring support for those members of the armed forces community that are in transition from military to civilian life. In addition, we provide everyday casework support to the volunteers and staff within the network.

About you

To carry out this role successfully, you will have a track record of clinical or professional practice in Mental Health or associated practice, have a network of other professionals that can help and support our staff and volunteers, as well as those that provide a clinical support to our beneficiaries. You know the current referral pathways for those with mental health issues and are a good communicator with excellent presentation skills. You are also able to identify and develop training needs.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

You can apply via SSAFA’s website where you’ll also find information about our application process.

Closing date: Midnight on 31st October

Interviews: 15th November (These will be conducted virtually)

We are looking for a Welfare Adviser to deliver high-quality advice and casework services at our centre, as well as external locations across South London.

• Hours: 22.5 hours per week
• Contract: Fixed-term, ending November 2022 with the possibility of extension
• Reporting to: Programme Manager - Advice
• Pay band: £25,258 to £27,341 (pro rata)
• Annual leave: 30 days per year (pro rata) 
• Deadline to apply: Rolling

We encourage applicants to apply as soon as possible, as we will be reviewing applications as we receive them.

The East European Resource Centre (EERC) provides advice, independent advocacy, and support to Eastern European nationals in London. Our advice covers immigration, benefits, and housing matters. Independent Advocacy supports survivors of domestic abuse and labour exploitation. 

EERC is seeking a full time Trainee EUSS Adviser to join our fantastic team.

The contract is for an initial fixed term until 31 March 2022. There may be the option to extend as an EUSS Adviser depending on funding and progress. 

This is an ideal first role for those looking to start or transition to a career in immigration advice or the charity sector. Whilst training, this role will offer crucial support for our clients. Key aspects of the role include:

• Handling enquiries in person, by telephone, and email
• Casework preparation and administration
• Shadowing and supervision with senior staff
• Training and development activities

This role requires a quick learner with good attention to detail and people skills. Previous experience of the EUSS scheme or advice work is desirable but not essential. If you already have significant experience in this area - please email or call before applying. 

Please note – this post-holder will liaise with users who are unlikely to speak good or any English, might struggle with literacy, have experienced disadvantage and some forms of trauma. Therefore, we request a fluent or very good Romanian-speaker for this role.

Given the current situation – this job can be done entirely from our office (regulations permitting) or in a hybrid between office and work from home. EERC is well set up to facilitate safely seeing clients in the office as well as working remotely.

How to apply – send completed application form by the deadline.

Deadline – 10am on Monday 8 November 2021

The East European Resource Centre (EERC) is seeking an Independent Hate Crime Advocate to join our fantastic team.

The role is part time (four days per week) and fixed term (for two years with possibility to extend dependent on funding).

This role will provide high quality advocacy and advice for Eastern European victims of hate crime and discrimination. This work will be aimed at empowering and giving a voice to vulnerable Eastern Europeans in the face of abuse.

This role will provide crucial advice and casework for our clients. The advocate will focus on needs specifically related to hate crime, such as emotional wellbeing, support through the criminal justice process, understanding and realising their rights and overcoming barriers or practical issues.

The ideal candidate will have experience working with vulnerable or marginalised people. Experience in supporting victims of crime is a plus, but EERC will offer training and support for candidates that are suited, but less experienced.

Please note – this post-holder will liaise with users who are unlikely to speak good or any English, might struggle with literacy, have experienced disadvantage and some forms of trauma. Therefore, we request a fluent or very good Eastern European language-speaker for this role.

Given the current situation – this job can be done entirely from our office (regulations permitting) or in a hybrid between office and work from home. EERC is well set up to facilitate safely seeing clients in the office as well as working remotely.

How to apply – send completed application form by the deadline.

Deadline – 10am on Monday 15 November 2021

The Helen Bamber Foundation and Asylum Aid are proud to announce that since August 2020, we have combined our efforts to support the vulnerable asylum seekers and refugees who need us the most. The Legal Administrator is a key component of the Asylum Aid team, running and overseeing all its central functions and providing vital support to our casework staff. The Legal Administrator oversees all of our systems that enable these efficiencies, as well as supporting the fee earners in their casework.

Key Responsibilities include:

• To manage incoming and outgoing legal post, ensuring this is dated, scanned

and passed onto the legal team swiftly;

• To manage the legal enquiries email inbox, triaging emails as appropriate;

• To be responsible for setting up new cases and, following Asylum Aid’s client

casework procedures, ensuring all LAA monitoring information and other

information on cases is recorded timely and accurately;

• Oversight and updating of Asylum Aid’s case management system;

• To assist with the preparation of documents for Home Office applications and

for court hearings;

• To assist in preparing court bundles including indexing and filing the bundle

with the tribunal/court and serving on the Home Office;

• Managing the team calendar and overseeing key dates system;

• To organise and maintain Asylum Aid’s legal archive, case filing system, legal

library, and other documents.

• To process referrals and provide signposting on behalf of existing clients and

new enquiries;

• To assist the Billing Coordinator/caseworkers with billing checklists where

necessary.

JOB PURPOSE.

• Ensuring an efficient Welfare Benefits and SWiSH Services

• Support the provision of information and advice through the SWiSH service

• A flexible and responsive casework service

• The efficient working of administrative systems including Charity Log database

• Support and supervision of reception staff and volunteers

• Home visits and outreach work.

• Support for and representation at Welfare Benefit Tribunals

• Promotional work on Welfare Benefits and SWiSH services

• Represent HAD at appropriate events and activities. Harrow Association of Disabled People.

MAIN TASK AND RESPONSIBILITIES.

• To manage the Welfare Benefits and SWiSH teams.

• To ensure accurate advice and information is given to clients.

• Provide detailed casework for clients in the area of Welfare Benefits including where necessary calculating, negotiating, drafting or writing letters and telephoning.

• Assist clients with other related problems where they are an integral part of their case and to refer to other advisors or specialist agencies as appropriate.

• Make home/outreach visits as appropriate.

• Maintain detailed case records for the purpose of continuity of casework.

• Ensure an up to date client database is maintained and all monitoring information is collated.

• Negotiating and liaising with local authorities, and other statutory and voluntary sector bodies where necessary.

• To lead HAD’s work at Welfare Benefits Tribunals

• Provide an outreach service at any community locations as necessary.

• Ensuring training in areas of Welfare Benefits to keep abreast of new legislative changes, policies and practices.

• Ensure all quality marks are adhered to and kept up to date.

• Keep in touch with local issues, development and changes in procedures of other agencies.

• Provide assistance to other staff across a range of Welfare Benefit and SWiSH issues.

• Commitment to the aims, values, principles and policies of HAD.

• Attend relevant internal and external meetings as required.

The Work Rights Centre charity is looking for a confident employment solicitor to supervise the work of a team of employment rights caseworkers, for 3 days a week. If you trust your judgement, have 4 or more years of PQ experience in employment law in the UK, and can see yourself supporting a multilingual team in bringing unscrupulous employers to justice, we want to hear from you.

Main duties

Our employment rights team includes three full time and three part time advisers. They are well trained and experienced, and have recovered over £113,000 in unpaid wages and fees to date. But none of them hold a legal qualification yet. We are looking for a legally qualified colleague to:

• supervise complex casework across the team;

• manage their own caseload, advocating on behalf of and representing our clients before tribunals and other courts, instructing and working with counsel in cases in the higher courts, as required;

• Use their expertise to develop the profile of the organisation by preparing public legal information, identifying important policy changes, and participating in media interviews as required.

Person specifications

We seek to appoint a colleague who trusts their employment law experience, judgement and voice, and who shares our mission to end in-work poverty by helping vulnerable workers find justice. In summary, we’d like you to have:

• 4 years PQE in the UK;

• A record of supervising casework;

• Excellent case management skills, demonstrating an ability to quickly gather case facts, draft good case summaries, plan actions accordingly;

• Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress.

Please download the job description for complete person specifications.

Why join Work Rights Centre

We’re a vibrant, multilingual team of frontline advisers, researchers, and communications professionals, who make a mission of ending in-work poverty. As a small organisation we constantly train, learn from, and work closely with each other, and foster a culture of excellence powered by mutual help. We accommodate flexible work, and 28 days of leave + winter holiday break.

We’re looking for a passionate individual to take on the role of Safehouse Manager at Ella’s. The post-holder will oversee two of Ella’s’ safehouses and provide vital casework support for residents. We need someone who has solid experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups. If this is you, we’d love to hear from you.

Victim Supports London Victim and Witness Service is looking for a number of Independent Domestic Violence Advocates to help support our growing specialist domestic abuse team across the whole of London. We would especially welcome applicants who speak a second language including; Korean, Polish, Turkish, Arabic and Portuguese and those from the LGBTQIA community.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The main purpose of the job is to provide a high-quality frontline service to victims of domestic violence, with a view to improving their confidence, increasing their safety and reducing the risk of domestic homicide, honour-based violence, and harm from abuse.

You will work in partnership with other agencies to develop and deliver risk management plans to ensure victims' safety. You will be responsible for advocating on behalf of survivors of domestic abuse and managing and reviewing your cases.

The successful candidate will have a thorough understanding of domestic abuse and its impact on victim/survivors and their children, as well as experience of providing emotional and practical support and strong casework management skills.

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.

You will understand the legal system in how it relates to survivors of domestic abuse and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential.

To be successful in this role you will ideally hold a SafeLives (CAADA) accreditation or commensurate experience (normally at least 1 year of direct casework experience supporting high and very high risk victims of domestic abuse).

An enhanced criminal record check is required for this role.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form. If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

North Paddington Food Bank (NPFB) seeks to provide food, essentials, advice and support to people and households experiencing crisis and hardship in North Westminster, as well as parts of Kensington and Chelsea and Brent. We want to develop the most effective, accessible and adaptable approaches possible to provide the help that people need in an environment that is welcoming and supportive. 

NPFB is seeking an Office and Finance Administrator to provide support to the Head of Foodbank and Admin and Customer Support team. The post holder will work closely with the Admin team to process customer referrals and answer inquiries by phone and email. They will also be responsible for keeping our spending records up to date, and issuing basic financial reports as required. Some PA duties to the Head of Foodbank may also be required.

The ideal candidate will be highly organised, efficient, with strong attention to detail. Our work environment is collaborative and flexible, and candidates should enjoy working in a small team environment. An understanding of the needs and issues facing the diverse community of North Westminster is desirable. Please see the attached Job Description for more detailed information about the role. 

Hammersmith, Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to joining our Adult Services Team.

The Role

The Ealing Pathways service is designed to support adults (18 years and over) with stable mental illness to stay well and avoid acute admission. The service provides support with welfare benefits, debt, housing and well-being advice service. The Pathways service will support people within Primary Care, alongside the Primary Care Mental Health Service when appropriate, to ensure that they have the right support to live their lives independently and with service intervention at the minimum level of intensity possible. 

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to Ealing residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the service manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside the Team Leader and volunteers supporting on the project.  

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to a DBS check.

This job is part time - 21 hours (3 days a week)