Caseworker Jobs
We're seeking skilled and dedicated people who are passionate about ending homelessness to join our Tenancy Sustainment Team as Caseworkers. Delivering strengths-based and person-centred support with clients who live in their own homes. Your mission is to help people to better manage their tenancy, increase their independence, and participate in an equal footing in their communities. We have current opportunities to support people within different parts of our service.
TST have both permanent and fixed term opportunities for new Caseworkers in different areas of our service delivery, including welcoming and resettling people into the service at the start of their support ; providing ongoing tenancy related support to people during their tenancy ; and supporting people to move on to longer term and, where appropriate, more independent accommodation.
About the role:
Tenancy Sustainment Team (TST) North deliver support to over 1200 people who live in social and private rented housing units across North, West and East London. This service is for people:
- Aged 18 years old or above
- Who have lived experience of homelessness
- Who need support to manage and sustain their own housing / tenancy to avoid a return to homelessness
As a TST North Caseworker, you'll play a key role supporting people in the community. People we work with are offered 1-1 support from their named Caseworker, who initially identify and assess the needs of new clients, and who deliver support to people to:
- Move into, and sustain, their tenancies - providing support and advice on housing difficulties, e.g. rent arrears, disrepair or neighbour disputes, and urgent support for people facing eviction
- Promote their health and well-being - Facilitating access to, and advocacy at, health services and appointments
- Be financially resilient - Providing benefits advice, supporting people to maximise their income and to reduce debt and arrears
- Be more independent - We support people to move to permanent, and more independent, housing after 2 years or at the appropriate time
Working together with clients and partner services, you’ll agree initial support and safety plans with clients, identifying SHP and community services and resources that can help clients to meet their goals and aspirations, and connecting clients to these services. You'll also contribute as part of a team towards continual service development, improvement and innovation, to benefit TST clients.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. Posts involve hybrid work with opportunities to work from home at times. The role includes hybrid working and is based at our office in Kings Cross. There are opportunities to work from home at times.
About you:
- Ability to effectively work with a range of service providers and agencies to establish or improve services for clients.
- Ability to be self-motivating and work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
- Ability to motivate people to move towards an appropriate level of independence and inclusion.
- Experience or understanding of supporting clients to maximise their income, manage bills, and avoid and reduce debts or arrears.
- Understanding of clients’ needs and aspirations, and ability to identify and assess clients’ needs using a strengths-based and person-centred approach.
- Ability to actively promote and practice Diversity and Inclusion as part of your work.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
- An understanding of the causes of homelessness, and of support and housing pathways available for people to end their homelessness.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Information:
Closing Date: We will be accepting applications on a rolling basis, the first group of applications will be reviewed on 9th December.
Interview Date: Monday 16th December via Microsoft Teams (interview dates will be added/updated after the first round of applications.)
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home-based and is open to applicants living in Devon and Cornwall who have access to an appropriately confidential space in which to work. Regular travel will be required both to our office in Plymouth & throughout Devon and Cornwall. Usual working hours will be Monday to Friday 9am to 5pm, however there may be an occasional need to work outside core hours to meet the demands of the role.
As an Anti-Social Behaviour Caseworker you will:
- Develop, deliver, and monitor safety and support plans for those affected by ongoing and persistent Anti-Social Behaviour (ASB), who accept ongoing support. Support will include providing resources, interventions, and information to all service users
- Facilitate access to additional services, helping service users build healthy coping mechanisms and providing practical support and information
- Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
- Deliver awareness raising sessions on the impact of ASB to partner agencies and community groups and participating in community events
You will need:
- An understanding of the impact of ASB and crimes such domestic abuse, sexual violence and hate crime on victims
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently
- A driving license and access to a vehicle as this is considered an essential requirement as this role involves regular travel
Please see attached Job Description and Person Specification for further details. When completing your application form, please pay particular attention to the essential shortlisting criteria on the job description as these will inform decisions on who is shortlisted for interview.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight Domestic Abuse team working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Southampton and 2 days working from home.
As a Domestic Abuse Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by domestic abuse who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of domestic abuse on victims
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight team working 37.5 hours per week. This role is offered on a hybrid basis with 3 days working from the office in Basingstoke and 2 days working from home.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Basingstoke and 2 days working from home.
As a Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the NorthWest.
The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.
Skills, Knowledge and Experience:
- Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
- Experience of measuring the impact of interventions delivered
- Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
- Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
- Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
- Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
- Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
- Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
- Ability to work flexibly across geographical regions as required
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: ACW-241
Are you a proactive, compassionate and collaborative individual with a proven track record of working successfully with socially excluded unemployed people with support needs and supporting them to move into sustainable employment and progress within work, education or training? Do you have substantial experience of assessing the needs of children and young people who are at risk of significant harm?
If so, join St Giles as an Alliance ETE Caseworker, where you will work collaboratively to develop a flexible, holistic and personalised pathway towards employment for clients, demonstrating consistently high levels of professional practice to ensure all targets are achieved.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Leading by example, our successful candidate will work in partnership with partner agencies, other St Giles Trust teams and referral organisations to identify and receive appropriate referrals to the project and have responsibility for an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set targets.
We will count on you to organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals and to carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated. You will actively support clients to navigate and access provision and support available, making appropriate referrals to specialist support services where required, while also developing and maintaining strong links with employers and potential work placement hosts to open up opportunities, sharing with colleagues and supporting clients to take up opportunities.
What we are looking for
- Substantial experience of working on a high value, target-driven project
- Experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities
- Extensive experience of managing a caseload of clients presenting with support needs and achieving set targets for employment outcomes
- Substantial experience of engaging successfully with ‘challenging’ young people
- An in-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes
- The ability to carry out risk assessments
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date 11 December 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wakefield with occasional travel across West Yorkshire
Ref: ARW-242
Are you a collaborative, compassionate and organised individual with a proven record of working and engaging positively with people who have a history of substance use or offending or other vulnerable groups? Have you worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Wakefield?
If so, St Giles Trust has an exciting opportunity for a highly motivated candidate to join us as Liaison and Diversion – Assertive Outreach Caseworker, where you will work on our assertive outreach work, a vital ex-offender led project that works across Wakefield.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will assess referred clients, with reference to St Giles Trust assessment practices, and produce support plans and risk management plans based on these assessments, promoting inter-agency collaboration in the assessment and planning process. We will count on you to develop and maintain relationships with referral agencies, including police, treatment provider and Liaison and Diversion, and to deliver a holistic support service working, providing a practical service that will include social and housing support, education, training and employment options, benefits work, and debt advice.
Closing cases efficiently and positively, identifying a success plan for the client that will identify agencies that can be used for on-going support and agencies that can be used if serious problems develop in the future is also a key aspect of the role.
What we are looking for
- If still serving a sentence: to be currently eligible for Release on Temporary License (ROTL); on release, likely to be living within commuting distance of Wakefield; to be willing to provide a DBS check and other disclosure as required, including references from the Prison Service
- Experience of providing support, advice and advocacy and the ability to assess client’s needs
- Experience in negotiation with partner agencies to establish links to further aims of the project
- Proven record of engaging successfully with challenging people
- Knowledge of services for offenders and patterns of offending in Wakefield
- Excellent interpersonal, relationship-building and communication skills, both verbal and written
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, click the apply button.
Closing date: 16 December 2024.
- 8.5% pension contribution after successful completion of probation period
- Open to part-time, job-share, and flexible working
Location: Our offices in Battersea Library or Roehampton and outreach locations including hospital settings. Home working possible following induction and initial training
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
The Caseworker (Health Projects) role involves working across our Patient Welfare Advice Service (PWAS), which takes referrals from GPs and social prescribers, and our Macmillan Benefits Advice Service, which supports people affected by cancer. Our caseworkers help people navigate complex problems and find practical solutions. They have good technical knowledge of the social welfare issues that matter most to our clients and are responsible for delivering advice with a moderate level of supervision. They also have responsibility for managing incoming referrals and maintaining positive relationships with project partners. This is an advice role that involve providing casework support and could full-time role or two part time roles, which we’re happy to discuss following interviews.
If you don’t meet all the requirements of the person specification, we’ll consider offering this role at a lower salary range (Adviser rather than Caseworker), as it could be a could development opportunity for someone who wants to progress into a caseworker role.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.
Closing date: 10am on 6 December 2024
Interviews: 16 and 17 December 2024, Battersea Library, SW11 1JB
Context of role
Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull
We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service
Role purpose
The Welfare Benefit caseworker will provide a high quality advice service for people affected by cancer.
The post holder will provide this service in outreach settings across Birmingham and Solihull. Delivery will be integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients.
You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.
Previous applicants need not apply
Closing Date: Monday 9th December 2024 at midday
Interview Date: Monday 16th December 2024
Job Opportunity: Carer's Assessment Caseworker
Are you passionate about supporting unpaid carers and making a real difference in their lives? Our client, a well-established charity, is looking for a dedicated and empathetic Carer's Caseworker to join their dynamic team.
- Role: Carer's Assessment Caseworker
- Organisation Type: Charity
- Location: London (Hybrid Working)
- Salary: £15+ per hour
- Employment Type: Full-time, temporary (37.5 hours per week)
Role Overview: As a Carer's Caseworker, you'll provide essential support to unpaid adult carers by conducting assessments, developing individualised care plans, and partnering with local organisations to raise awareness of carers' rights. This role plays a key part in ensuring carers receive the emotional, practical, and financial assistance they need to manage their responsibilities.
Key Responsibilities:
- Conduct thorough carer assessments and create personalised support plans in line with the Care Act 2014
- Assist carers with applications for financial support, including Carers Personal Budgets
- Provide emotional and practical support, particularly during crises
- Facilitate carer support groups and events (occasional evening events may apply)
- Build partnerships with local authorities, NHS bodies, and organisations to raise awareness of carers' needs
- Maintain accurate case records on Carers Network and Local Authority databases (e.g., Mosaic)
- Contribute to reports for management and external funding bodies
The Ideal Candidate:
- Experience working with diverse clients and managing their own caseload
- Strong IT, organisational, and administrative skills to be able to navigate multiple systems
- Knowledge of issues affecting unpaid carers and relevant legislation, such as the Care Act 2014
- Proactive, detail-oriented, and committed to high-quality support services
- Experience in outreach, networking, and partnership-building
- Passion for supporting the mission of a growing charity
If you're ready to make a real impact and improve the lives of unpaid carers, apply today for an immediate start!
How to Apply:
To apply for the Caseworker role, please reply and upload your CV quoting reference SOH81485 and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the SouthWest.
The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.
Skills, Knowledge and Experience:
- Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
- Experience of measuring the impact of interventions delivered
- Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
- Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
- Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
- Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
- Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
- Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
- Ability to work flexibly across geographical regions as required
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning Disability Caseworker
Are you passionate about improving the lives of people with a learning disability? Do you have experience in delivering complex advice and casework? If so, we have the role for you.
Mencap are recruiting for a 2 x Learning Disability Caseworker's (LDC) to give advice and undertake complex casework on Social/Community Care and Health concerns for people with a learning disability, their families, carers, and professionals working with them. The ideal candidate will, as a minimum, demonstrate knowledge in the areas of:
- Mental Capacity and best interest decision making
- Access to health services and the impact of health inequalities
- Safeguarding
- Care Assessments, Financial assessments, and care charges
The Learning Disability Caseworker role can be based with where you want to work, with some travel to casework venues and our Peterborough office.
We have a full-time role (37.5 hours) on a fixed term contract until March 2026, and a part time (30 hours) role on a fixed term contract until September 2027.
We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.
Do you have the key skills for a Learning Disability Caseworker?
- Level 3 qualification in giving advice or an equivalent relevant qualification/experience
- Strong communicator with analytical skills.
- Experience of working in an outcomes and impact focused advice service.
- Experience of working with a CRM system and keeping clear advice records is essential.
- I.T skills and the use of Microsoft Office tools.
- Well-developed listening and diagnostic skills.
- Knowledge of social care issues and health issues and how they impact on people with a learning disability.
- Knowledge of social care and healthcare law.
- The ability to communicate clearly in another language is desirable, but not essential.
If either of these positions sound like the role for you, please apply now with an up-to-date C.V. outlining your skills and experience. This vacancy will close on Thursday 12th December and interviews will take place shortly afterwards.
Benefits
In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- Providing advice through our help lines and web sites
Domestic Abuse Caseworker
Position: Domestic Abuse Caseworker
Location: East London 1-2 days a week & 3-4 days a week work from home
Contract Type: 2 month temporary contract with possibility to extend
Hours: 37.5 hours, Monday to Friday 9-5
Salary: £14-19 per hour
About the Role
We are seeking a compassionate and proactive Domestic Abuse Caseworker to support survivors of domestic and sexual violence. You will provide short-term advice, safety planning, advocacy, and onward referrals, ensuring survivors receive the help they need to move forward.
Key Responsibilities
- Provide tailored support, including risk and needs assessments.
- Advocate for clients with external agencies and in court when needed.
- Collaborate with local partners, including Waltham Forest Children's Centres and the MASH team.
- Lead drop-in sessions and contribute to service delivery improvements.
- Maintain accurate records and monitor service outcomes.
About You
The ideal candidate will have experience supporting survivors, excellent advocacy skills, and the ability to work collaboratively with partners. A commitment to equality and diversity is essential.
Join us in making a positive impact for survivors of domestic abuse.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
We have an exciting opportunity within our Multi-crime Service. We are looking for a Children and Young Person Case Worker, working full time (37.5 hours) Monday to Friday, with some out of office hours working, and occasional Saturdays, dependent on the needs of our service users. This post is to cover maternity leave until 30th September 2025.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we would love to hear from you.....
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.
You will be working 7.5 Hours a day between 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday.
You will need:
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.
The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.
Skills, Knowledge and Experience:
- Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
- Experience of measuring the impact of interventions delivered
- Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
- Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
- Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
- Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
- Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
- Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
- Ability to work flexibly across geographical regions as required
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.