Would you like be part of a skilled advocacy team, providing specialist advice and advocacy support to Gypsies, Roma and Travellers from across the UK? 

We are currently recruiting for a caseworker to join our friendly Brighton based team. We are looking for: 

• An experienced advice worker with an understanding of/experience in supporting members of marginalised communities with good telephone skills 

• An individual with significant experience of advice work within the voluntary sector and a good knowledge of mainstream agencies 

• An individual with experience of successful advocacy on behalf of clients who is comfortable challenging the decisions, proposals and views of statutory agencies and other service providers in a non-confrontational yet effective manner, both verbally and in writing 

• An individual with good IT skills including the ability to undertake fast and accurate recording of case notes 

In return we can offer you a friendly environment and generous benefits which include: 

• Flexible working 

• The opportunity to progress your career 

• 25 days paid leave per year plus public holidays 

• Discretionary Christmas/New Year closure period 

• Annual leave allowance increase by 1 day for each full year of employment up to 5 additional days 

• Childcare Voucher Scheme 

• Travel and subsistence allowance 

• Cycle to Work Scheme

• 5% contributory pension 

• Flexible working 

• Job share 

• Induction programme and annual appraisal

• A variety of in-house and external training courses

• A commitment to Continuous Personal Development 

This role will be based at our office in Brighton with some working from home during Covid-19. 

For full details on how to apply, please follow the link to our website. 

We encourage applications from all parts of the travelling communities and will offer an interview to Gypsy, Roma and Traveller applicants who meet the essential criteria for a role as outlined in the Job Description and Person Specification. 

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Key info:  

Role: Caseworker 

Salary: £28500 

Location: all services are currently being offered remotely, via Zoom, however this is subject to change.When guidelines allow, the role will be predominantly office based (Tooting) 

Hours: full-time (5 days / 35 hours a week) 

Contract: 1 year initially

Salary and entitlements:  £28500, plus pension contributions. 

Responsible to: Head of Casework Services 

Additional benefits: 

CARAS offers 28 days’ annual leave per year. CARAS also pays into a workplace pension with employers’ contributions currently at 4%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly. 

All front-line staff are offered monthly clinical supervision with a qualified and experienced psychologist, allowing for exploration within a confidential space of challenges that arise, and for mitigation of vicarious harm. 

About the organisation 

CARAS is a registered charity working with people in south London and beyond who have an asylum or refugee background. Our values are: 

Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests. 

Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society. 

Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.  

CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. The successful candidate will be working with a range of stakeholders and will be able to input into work across the organisation, develop partnerships, welcome volunteers, and of course, be welcomed and supported by us all. 

About Casework at CARAS 

CARAS offers holistic support to refugees and people seeking asylum.  Our casework forms part of the wrap-around support we offer to beneficiaries and is intended to complement our other services.

For many years, we have run face to face appointments and workshops to support beneficiaries to access the specialist advice they need, to make plans, and to work towards their own goals.

We have historically worked with a very local group, predominantly women, paying close attention to gendered experiences of migration.There is potential for significant change here due to the shift from face to face to online working; the changing local demographics which now mean that many more new arrivals are in our locality and changes to the employment prospects of refugees.We anticipate working with many more men than we ever have previously.

Our casework service for adult beneficiaries has been closed since February 2020.Since lockdown CARAS’ methods of engagement and the needs of our beneficiary group have changed dramatically.We are seeking a creative, motivated worker who has ideas for how to rebuild an important service that will welcome a wide range of refugees and asylum seekers, supporting them to access services online and, when possible, running new face-to-face appointments.

About the role 

This role focuses on support for the adults who access CARAS’ other services.CARAS offers advocacy and casework with the aim that people who attend our groups can access support to address issues in a timely, supportive, informative and friendly manner.Our focus is on connecting people to opportunities, knowledge and services so they are able to access these and resolve their issues as independently as possible.One of our key drivers is to work with people to help them build the skills and knowledge they need to become independent. All of our casework therefore builds in opportunities for beneficiaries to make informed decisions, set their own goals, and ultimately manage on their own. 

We are seeking to recruit a new case worker to work with us to maintain, develop and grow the project.  The caseworker will take on a mix of direct work with beneficiaries and supervision and support of volunteers who work with beneficiaries, ensuring that beneficiaries have their casework needs met in a timely and professional manner. 

The role sits within the casework team, which is currently made up of a Head of Service, a youth caseworker and a volunteer team.  The adult caseworker will have a close working relationship with other CARAS departments, most notably the adult inclusion team and learning and development team.  All of CARAS’ work is run with the support of a large team of volunteers.The caseworker will be responsible for building up and managing a small team of volunteers to work alongside them.

The main areas of work are access to education and employment, housing and homelessness, welfare and statutory entitlements, both physical and mental health services, asylum support and immigration signposting.  We foresee digital inclusion becoming an important part of our work. 

Our project is designed to complement local specialist provision by signposting to the most suitable support, clarifying and unpicking issues, writing clear referral letters, supporting people to prepare for external appointments and wherever possible sharing information as to how people can resolve issues themselves.  We are OISC level 1 accredited. 

We want an experienced worker with specialist knowledge of advice work with refugees and people seeking asylum.  

Main activities:  

• Work closely with the CARAS team ensure all adult beneficiaries are aware of and are able to access casework support 

• Triage requests for casework support; manage a case load, sharing duties and delegating to volunteers where appropriate 

• Offer holistic assessment to new beneficiaries 

• Provide direct casework support to beneficiaries  

• Make thorough referrals to specialist services and support beneficiaries to access them 

• Follow-up each referral with the beneficiary and agency 

• Maintain excellent case notes 

• Support the recruitment, training and management of a trained volunteer team 

• Research and remain up-to-date with specialist advocacy/advice services available

to beneficiaries  

• Conduct the necessary outreach to build strong partnerships 

• Participate in operational, strategic and trustee meetings as required  

• Monitoring and evaluation of the project  

• Contribute to grant reporting  

• Share outcomes, trends and learning with the casework team and policy networks

as appropriate to influence wider strategic change 

• Participate in the running of consultation and review for the development of the

project 

• Ensure that all safeguarding concerns are reported to the safeguarding lead  

Person specification  

We are looking for a highly motivated individual who has a commitment to supporting empowerment through casework.  The successful candidate will have excellent interpersonal and communication skills, including cultural sensitivity and the ability to quickly build positive relationships. 

Essential 

• A high level of written and spoken English 

• At least three years experience of one-to-one advice work 

• A good understanding of housing, welfare, utilities, debt, access to education and employment, asylum support and immigration with special attention given to the needs of refugees  

• Experience of recruiting, training and supervising others 

• Experience of working in, or in partnership with, the third sector

• Ability to problem-solve and research information  

• Ability to word process, competence with common data management and video conferencing systems  

• Ability to work online, and to support beneficiaries in this 

Desirable 

• Experience of working with refugee and asylum-seeking communities 

• Experience of trauma-informed practice 

• Experience of managing volunteers 

• Experience of managing and developing projects 

• Experience of developing and delivering training  

• Knowledge of community languages, which include Tigrinya, Arabic, Somali, Pashtu, Farsi, Urdu 

• OISC level 1 in Asylum and Protection 

To apply, you will need to complete an application form. We do not accept CVs. 

Closing date: midnight 27th October 

Interviews will take place the week beginning 2nd November 

IOM UK is currently supporting EU nationals and their families in the UK to help them secure and maintain their residency rights after Brexit. IOM is working with Local Authorities across the UK, to support individuals who may struggle with accessing the application processes and information themselves, to provide them with quality immigration advice and practical support to access the EU Settlement Scheme (EUSS).

IOM is looking to recruit caseworkers, registered with OISC (The Office of the Immigration Services Commissioner) at Level 1, 2 or 3 Immigration (Please note: this must be OISC Level 1 or above Immigration qualification, not Level 1-EUSS only.)

This role is based either in London (covering Greater London). The caseworker will be responsible for outreach and support to Local Authorities and other stakeholders in London, and will provide one-to-one immigration advice and direct assistance to EU citizens to make their applications.

Please note that only candidate holding a valid OISC accrediation will be considered for the role.

For more details about this role, please visit our website: https://unitedkingdom.iom.int/vacancies

The North Wales Victim Help Centre is looking for a Modern Day Slavery Caseworker to support victims of slavery and exploitation alongside training and promoting our service across North Wales, based in St Asaph - Denbighshire.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The successful candidate will be joining our North Wales team covering a large geographical area including all 6 counties from Anglesey to Wrexham. You need to be able to work flexibly and will be responsible for providing high-quality, service user led, practical and emotional support to victims of Modern Day Slavery.

The purpose of this role is to support a caseload of victims of Modern Day Slavery (MDS). Based in the Victim Help Centre and working in liaison with North Wales Police and nominated NGO Bawso, the post holder will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs.

To be successful in the role, you will have knowledge of the Criminal justice system and the impact of crime on victims and witnesses, as well as knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care. You will be able to work with a diverse range of organisations and clients, working with vulnerable service users with diverse and challenging needs. You will have experience of the management of a frontline service in a statutory, voluntary or community work setting or complex customer focused organisation. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands in an organised and methodical manner.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

An exciting and challenging new role delivering a new service for parents involved in Domestic Abuse. We are currently recruiting a team of DA specialist caseworkers to provide a range of innovative one to one and group-based interventions to support both the victims and perpetrators of domestic abuse.

This team will enable parents to recognise and understand power and coercive control dynamics and patterns of abuse, and support them to make future positive choices, aiming to improve outcomes for children as well as the family unit as a whole.  These new roles will be delivered in partnership with Reducing the Risk, and will be embedded in children’s social work services.  They will form part of the new Family Solutions Plus model being delivered by Oxfordshire County Council, designed to provide an inter-professional whole family response to support children and families.

We are looking for candidates who have experience of empowering individuals to make positive changes to their lives, with experience of delivering recovery focused support to clients with complex needs in a relevant field (preferably domestic abuse).  Successful candidates will need to be compassionate, non-judgemental, skilled in active listening, and experienced in risk management and safety planning, as well as being a skilled communicator able to develop partnership relationships in a multi-disciplinary team.  

Successful candidates will be provided with a range of training suitable for these new roles, including Motivational Interviewing.

We advise you to address the specific points of the person specification within your application. It is very important that you say why you meet each criterion by using examples, and not simply stating that you have the experience. For example, instead of just saying you have effective people management skills, please tell us what this experience is and give examples to prove your point.

We look forward to hearing from you.

Closing date for application: 9am Wednesday 28th October

Interviews will take place on: the week commencing 2nd November (please note we will also interview suitable candidates as applications are received)

The North Wales Victim Help Centre is looking for a Victim Help Caseworker to support victims of crime across North Wales. Office based in St Asaph with outreach work across North Wales.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The purpose of this role is to provide direct support to victims of crime ensuring that the North Wales Victim Help Centre realise their aim of helping people cope and recover from the effects of crime.

North Wales Victim Help Centre serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. North Wales VHC aims to identify what matters to service users and empower them to take control of their journey.

The post holder will deliver needs led support to victims of crime and provide peer support to volunteers who are engaged in supporting service users. The Victim Help Caseworkers will work with a range of external partners, including the police, statutory agencies and other third sector organisations developing strong links in the community to meet the needs of service users.

Reporting directly to the Operations Manager, the post holder will assist in the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service

The ability to communicate fluently in Welsh to Level 4 is essential for this role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Part-time or full-time (minimum 21 hours per week)

Initially Fixed Term to 31 March 2021

We are looking for an experienced Generalist Advice Caseworker to deliver a high quality advice service. You will be required to work across our three offices in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.

To be successful you will need to have:

• Six months recent experience of providing Generalist Advice to the public
• An understanding of the advice needs and issues of the local community in a diverse, inner city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

For further information and an application pack please visit our website.

Closing date: 9.00 a.m. Monday 26th October 2020

Interviews will take place on: Friday 30th October 2020

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark

We are excited to be delivering new services in Enfield and Waltham Forest, working at the forefront of tackling homelessness in London. Working with the Housing Options teams, these services will support single adults to help prevent or relieve their homelessness and then sustain their tenancies.   

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

As a Caseworker you will be responsible for assessing applicant's needs and then producing and delivering highly effective support plans, to achieve the applicant's housing goals.  To be part of our service we are looking for experienced and highly motivated individuals, who can hit the ground running and work to ensure that we really have an impact on our client’s lives.

To be successful you will have:

• An understanding of working in floating support services; with a demonstrable knowledge of Housing and other related Legislation.
• Experience of delivering high quality, structured and time limited interventions that prevented or relieved homelessness.
• Experience of completing in depth assessments and producing planned co-produced support plans focused on setting and achieving goals.
• Ability to work in close partnership with external agencies and effectively liaise with a range of service providers or agencies; in order to establish or improve services for clients.
• Ability to be self motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

Closing date for applications: 29th October 2020 (at Midnight)

Interviews to be held on: 10th November 2020

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Hours: 18 hours per week
Responsible to: Specialist Project Manager
Applications closing date: 29th October 2020 (9.00 am)
Reserved interview date: 5th November 2020

Citizens Advice Mid-North Yorkshire is looking for an experienced Housing Caseworker to join our specialist advice team and deliver high quality housing advice, offering support and representation to the most vulnerable people in our community. This exciting opportunity will be based in our Selby or
Northallerton office with flexibility for home working.

Ideally the successful applicant will have been trained to caseworker level and will have experience of delivering specialist housing advice. A minimum of two years experience dealing with housing issues and an excellent knowledge of housing rights is essential.

You will need a positive attitude, excellent IT skills and strong communication skills. You’ll have the ability to work on your own initiative and as part of a team. Above all you will want to make a real difference in your community.

Victim Support National Homicide Service - North team is looking for a part-time caseworker to work 22.5 hours a week to work in and around Newcastle.

Salary is £15,273.81 per annum (FTE £25,456.34 per annum).

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The successful candidate will be joining our North team covering Newcastle and the surrounding area's and will be responsible for providing a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide.

You will be expected to act as the named contact and manage a complex case-load while maintaining multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs; you will ensure that bereaved people are central and integral to all processes that concern them.

You will be required to develop effective links with operational colleagues in the region including the Witness Service.

You will need to have excellent communication skills (telephone, email and face to face meetings), an ability to build and sustain solid working relationships with various partners and most importantly build rapport with victims.

You will be expected to visit victims in their own homes.

This is a home based, lone working role with a considerable amount of travel around the region, therefore being comfortable working the majority of your working hours alone is a must.

The ability to advocate and support victims through their recovery is a must, as well as managing the multi-faceted challenges you will experience on a day to day basis.

Applicants must have experience of working with vulnerable people. They should also be able to work under their own initiative and be able to prioritise work and conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken. You will be able to organise your diary to meet the needs of victims, whilst being able to respond to other tasks as they present. You will be IT proficient (word, Outlook, Case Management systems), record keeping is an important aspect of the Case Worker role.

Being a Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support and mentor each other to ensure that Victims received an outstanding, and consistently premium service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Citizens Advice West Berkshire is looking for a Welfare Benefits Caseworker to assist a range of clients including those with disabilities and long-term health conditions and their carers.

Do you have welfare benefits experience? Or simply, do you have transferable skills from an unrelated area and would like to develop as a welfare benefits caseworker?

Training will be given.

Immediate start preferred.

You will be working from home and at our office in Newbury.

Hours of work: 18 hours per week over 3 days, preferably including Tuesday and Thursday

Hours of Work: Role 1: part time 29.2 hours p.w

Role 2: part time 27.4 hours p.w

Role 3: full time 36.5 hours p.w (maternity cover to March 2021)

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

"Under normal circumstances your place of work will be our City Centre Birmingham Office with attendance at outreach locations in the Birmingham and Solihull areas.

At present your duties will be undertaken mainly in the office. However, this role may need to revert to home working if the government’s advice about office attendance is changed from its current instructions."

Role purpose

The Welfare Benefit caseworkers will provide a high quality advice service for people affected by cancer.

The post holders will provide this service in hospital settings across Birmingham and Solihull. Delivery will be integrated with cancer care teams to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

Job pack

For a job pack and information on how to apply please visit our website. 

CV’s not accepted

Closing Date: Monday 16th November 2020 at midday

Assessment Date: Monday 23rd November 2020

Interview Date: Thursday 26th November 2020

Part-time - 3 days per week

The Organisation
Citizens Advice Westminster is a values-based organisation that provides free, independent, confidential and impartial advice to residents in the local and surrounding areas; some of which are the most vulnerable in society. Our aim is to provide the advice people need for the challenges they may face, by ensuring individuals are well informed about the services that available to them. Our services include advice across key areas such as benefits, debt, housing, employment and immigration. It is crucial to us that we work together to improve the policies and practices that affect people’s lives, and we believe that promoting a healthy work-life balance by supporting our employees ensures the best possible service is delivered to our service users.

The Opportunity
A new opportunity has risen for a Housing Adviser/Caseworker to join our offices in Paddington. We are looking for an experienced and proactive individual who is actively seeking the next challenge in their career path and who will play an integral part in moving our organisation forward. The post holder must be able to demonstrate in-depth knowledge and experience of providing housing advice and casework. The post holder will also play a key role in engaging with key stakeholders through attending meetings, delivering presentations and written reports.

The Ideal Candidate
The successful candidate will possess excellent communication and interpersonal skills, with the ability to deal appropriately with a cross section of people, including a diverse workforce and client base. A minimum of 3 years’ (full-time equivalent) post-qualification experience of providing good quality, in-depth casework on the full range of housing issues is essential, with the ability to share and contribute positively whilst having a flexible approach to service delivery.

What We Offer
In return, we offer an enhanced holiday entitlement, and subject to successful completion of a probation period, enhanced sick pay and an annual season ticket loan. We provide development opportunities and all employees have access to a free employee assistance service.

To apply, please download an Expression of Interest Form and Job Description / Person Specification via our website.

Closing Date: Monday 26th October 2020, 5:00pm
Assessments: Week commencing Monday 2nd November 2020
Interview Dates: Week commencing Monday 2nd November and 9th November 2020

If after submitting your application you have not heard from us by the stated assessment date, please assume you have not been successful on this occasion.

Citizens Advice Westminster values diversity promotes equality and challenges discrimination. We encourage applications from all applicants who meet the person specification irrespective of age, religion, gender, sexual orientation, disability or race. Citizens Advice Westminster is a London Living Wage employer

Refugee Women Connect are recruiting for an experienced Caseworker who can provide support to women refugees and asylum seekers in initial accommodation, hostels, and hotels. This is a very rewarding role that would suit a dedicated, tenacious team-player who is committed to working hard to achieve positive outcomes for their clients.

The successful candidate will help to find legal support, and work with the legal profession in the preparation of immigration cases. They will also provide advocacy and representation for families and individuals facing crisis and liaise and network with other agencies and advice providers and attend relevant meetings where required.

If you feel you would be the perfect candidate for this role, don't delay in making your application with your CV and covering letter.

We are underrepresented from those with lived experience and/or from BAME communities so would encourage those from these groups to apply.

This post is restricted to women only due to the nature of the role. (Schedule 9 (part 1) of the Equality Act 2010