SLRA is a well established, local voluntary organisation providing a range of advice and support services to refugees, asylum seekers and other migrants who are at risk or in crisis. 

We are looking for an experienced Youth Caseworker who would like to take up this exciting opportunity to join our dedicated Youth casework team, working alongside young people to ensure that they can access their statutory rights and make progress in their personal, social and educational development and achieve their full potential.

Our Youth caseworkers provide holistic casework, advice and practical support to young people aged 14 to 24 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer -term needs of young people are met.

Thanks to support from Her Majesty’s Revenue and Customs (HMRC), we are about to launch a twelve-month programme across Coventry with the aim of helping more disadvantaged people in the city to access HMRC products and services and to interact more effectively with HMRC.

We have a vacancy for a HMRC Caseworker/Support Lead to deliver this exciting new programme. This is a 12-month fixed term post, working 22 hours per week. The role will involve:

• Providing direct advice and support for HMRC customers who need extra help and cannot afford to pay for it.
• Assisting customers who are digitally excluded, to build their confidence and capability to use online HMRC services for themselves.

Clients will include self-employed people who may have difficulty getting online, people for whom English may not be their first language and people who may otherwise have difficulty finding out about or accessing HMRC products and services. The postholder will help people to get online, to overcome problems and help resolve disputes.

Applicants will need to be able to demonstrate a good knowledge of how to support people to become more digitally included, as well as an understanding of HMRC products and services. You will be expected to offer basic guidance on issues such as income tax, taxable income, Child Benefit, ‘legacy’ tax credits, tax refunds and dealing with basic tax problems. You will know when to escalate problems to more specialist providers.

The postholder will work closely with partner agencies, including Family Hubs, libraries and community centres, to generate referrals and provide support through a blend of 1-1, group sessions and remote support. This will support the projects further aims of improving access for digitally excluded people and to improve digital inclusion knowledge among partner organisations’ frontline staff.

The role is peripatetic and involves travel to sites across Coventry.

Coventry Independent Advice Service offers community advice across Coventry and holds the Advice Quality Standard (AQS) for casework in welfare benefits and debt. We strive to be an equal opportunities employer and encourages applications from all candidates who meet the person specification regardless of age, religion, gender, sexual orientation, disability or race.

£19,847 - £23,350 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)             

Full-time (35 hrs p/w) Fixed-Term Contract until 31st March 2021.

West Midlands Hospitals

Are you a driven, proactive and compassionate individual looking to make a significant difference to the lives of vulnerable young people? Have you had personal experience of the Criminal Justice System or experience of engaging positively with young offenders or other vulnerable groups?  

If so, join St Giles Trust as a Caseworker and work on a new project that will provide tailored support to victims of violence under 25.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

You will focus on assessing referred clients and producing support and risk management plans based on these assessments, promoting inter-agency collaboration in the assessment and planning process. You will also deliver a holistic and practical support service, working individually or with colleagues, including offering social and housing support, accompanying to appointments or appearing in court and debt advice.

Closing cases efficiently and positively, identifying referral routes for on-going support should serious problems develop in the future, is an important aspect of the role, as is forming strong relationships with external agencies.

What we are looking for:

• To have worked on an offender-led support project, personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence near Wolverhampton or Coventry
• To be willing to provide a DBS check and other disclosure as required
• Track record of engaging positively with young offenders or other vulnerable groups.
• Experience of providing support, advice and advocacy and the ability to assess clients’ needs
• Strong communication and IT skills, particularly MS Office
• The ability to use and develop monitoring systems to record all aspects of the project

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 5th March 2020. Interviews: 18th and 19th March 2020.

Investigator/Caseworker

We are looking for a caseworker / investigator with experience of criminal law and the criminal justice system preferably combined with working in a small team working and with the ability to work individually within an agile working regime.

Inside Justice is a small charity, registered in 2018, which investigates alleged miscarriages of justice. Receiving applications from prisoners usually serving long sentences for crimes they say they did not commit, our work is to review and assess applications to identify whether new legal, scientific or investigative work could be carried out which has the potential to show whether an innocent person has been wrongly convicted.  We progress these cases, either by commissioning the work ourselves or by making representations to the appropriate bodies.  We make submissions to the Criminal Cases Review Commission and the Court of Appeal.  Where our casework and research identifies systemic failings, we undertake policy work to drive change and confidence in the criminal justice system.

 Title: Legal Caseworker / Investigator

 Time Commitment: Full time desired, although 4 days per week negotiable

Where: UK Home based (London/Home Counties). Agile working.  Remotely, mainly at home, with flexibility to attend all day meetings, predominantly in Central London, as and when required.

Remuneration: £25k

Description: Inside Justice has two clear goals:

1. To investigate alleged miscarriages of justice, making submissions to the relevant public body, if suitable grounds are identified by our Advisory Panel of experts.

2. To lobby for change when systemic failings are identified. The Operations Manager reports to the CEO and holds prime responsibility for supervising all casework in such a way that fulfils our goals.

Reporting to the head of casework you will be;

• Investigating and reviewing Inside Justice applications from serving prisoners ensuring cases are progressed in an appropriate and timely fashion and providing progress reports to the Head of Casework.

• Reviewing legal documents including trial transcripts and reports from experts across a range of disciplines.

• Representing Inside Justice in a variety of forums with: trial legal representatives; applicants (prisoners); experts from a range of disciplines; victims and applicants’ families; trial witnesses.
• Communicating verbally with key partnership bodies / organisations.

• Using in-house data collection  / case management systems.

What are we looking for: The ideal candidate will have a passion for justice with experience of the criminal justice system and preferably have  a working knowledge of police procedures, court processes and criminal disclosure responsibilities.  Excellent verbal, written communication and analytical skills.  Experience of partnership working and engagement with statutory and other bodies within the CJ system.  Previous investigation or research experience.  An investigation qualification / accreditation such as PIP2 would be desirable but not essential.

Before you apply: Due to the nature of our work we will require Standard DBS checks and there will be a formal interview process with Trustees as well as the Charity CEO. All applicants are required to sign confidentiality and data security agreements.

If you would like to apply please send a copy of your CV with a covering letter which sets out:

• An overview of your experience
• Details of the skills you would bring to this specific position
• A summary of why you would enjoy this challenge

Closing date: 13.3.2020

Job ref: DA/AD

How this role fits into the vision and objectives of City Hearts

We currently have an exciting opportunity for an Outreach Caseworker within our Outreach Support Team. In this role, you’ll be responsible for supporting survivors of modern slavery currently within the National Referral Mechanism who are residing within the community. What you can expect from a career at City Hearts As an organisation we are committed to supporting your success and providing you with a wealth of skills, training and opportunities as well as staff benefits to enhance your employment. These will include:

• Regular accredited and in-house training on specialist subjects such as trauma, mental health, safeguarding, working with addictions and much more

• Group Supervision every 6 weeks with qualified therapists

• Commitment to annual salary reviews

• Progression opportunities

• Annual staff survey and focus groups – have your say!

• 30 days holiday per year (plus accrued holiday days for length of service)

• Perkbox national ‘perks’ and discount scheme

• 3% employer contribution pension scheme

RESPONSIBILITIES

Support

• Caseworking individual PVOHT (Potential Victims of Human Trafficking)

• Arranging and attending appointments for clients

• Following up all the paperwork and details of VOHT (Victim of human trafficking) in adherence to the terms of the contract; including on line reporting. Including, weekly reviews, daily logs and inductions.

• Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures

• Ensuring that all Key Performance Indicators (from SATco and from City Hearts) are met

• Ensuring progression of VOHT through system

• Liaising with organisations and individuals regarding VOHT and CH in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Until, other agencies, police, and medical professionals

• Dealing with out of hour crisis in accordance with standby rota

General

• Regular feedback and review meetings with Outreach Coordinator

• Identifying support hours and ensuring accurate logging of all hours

• Ensuring paperwork is being completed correctly and in a timely fashion

• Ensuring Exit Strategies are being prepared in a timely fashion

• Receiving out of hours referrals, carrying out inductions, weekly reviews, updating IT system

• Ensuring adherence to all internal procedures regarding City Hearts, the Safe Houses and any legislation

Mae Cymorth i Ddioddefwyr, mewn partneriaeth â Chomisiynydd Heddlu a Throsedd Gogledd Cymru yn chwilio am Gweithiwr Achos Troseddau Difrifol llawn amser i weithio yn y Ganolfan Cymorth Dioddefwyr sydd wedi'i lleoli ym Mhencadlys Rhanbarthol Heddlu Gogledd Cymru, Llanelwy.

Victim Support, in partnership with the Police and Crime Commissioner for North Wales is seeking a full time Serious Crime Caseworker to work in the Victim Help Centre based at North Wales Police Divisional headquarters, St. Asaph.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

*Mae'n hanfodol eich bod yn gallu siarad Cymraeg i'r swydd yma.*

Cyflawni gwasanaethau rheng flaen i ddioddefwyr troseddau difrifol a threisgar gan gynnwys trais rhywiol a domestig o fewn Gogledd Cymru, a rhoi cymorth emosiynol uniongyrchol a pharhaus i ddioddefwyr sy'n brwydro i ymdopi a gwella yn dilyn trosedd.

• Rhoi cymorth cychwynnol, uniongyrchol a pharhaus i gleientiaid a effeithir gan droseddau difrifol yng Ngogledd Cymru wyneb yn wyneb a thros y ffôn.
• Rheoli baich achosion o ddioddefwyr cam-drin rhywiol a cham-drin domestig, yn uniongyrchol drwy gymorth 1 i 1, ac yn uniongyrchol drwy atgyfeirio cynyddol at asiantaethau arbenigol lleol a'r gwasanaeth Ymgynghorwyr Cam-drin Domestig Annibynnol ac Ymgynghorwyr Cam-drin Rhywiol Annibynnol.
• Mynd i'r cyfarfodydd MARAC pan mae angen ar ran Cymorth Dioddefwyr.
• Cynnal asesiad risg o gleientiaid ac adrodd yn unol â pholisi a gweithdrefnau Cymorth Dioddefwyr.
• Ymgymryd â chymorth emosiynol wyneb yn wyneb a rhoi cyngor, gwybodaeth ac eiriolaeth.
• Gweithio'n agos ag asiantaethau domestig a rhywiol eraill i gyflawni'r canlyniad gorau posibl i ddioddefwyr.

*Welsh language is essential for this post.*

To deliver frontline services to victims of serious and violent crimes including sexual and domestic violence within North Wales, and provide immediate and on-going emotional support directly to victims who are struggling to cope and recover following a crime.

• To provide initial, immediate and on-going support to clients who are affected by serious crime in North Wales both face-to-face and over the phone.
• Manage a caseload of victims of sexual abuse and domestic abuse, directly through 1:1 support, and indirectly, through onward referral to local specialist agencies and IDVA / ISVA service.
• Attend the MARAC meetings when required on behalf of Victim Support.
• To risk assess clients and report in line with VS policy and procedures.
• Undertake face to face emotional support and provide advice, information and advocacy.
• To work closely with other domestic and sexual violence agencies to deliver the best possible outcome for victims.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Fixed Term Contract until 31 March 2021 - Part-Time (17.5 hrs p/w)

Located at the Woolwich Centre, with use of Camberwell office as required. Regular travel within the borough of Greenwich

Ref code: CFC-202

About St Giles and the Children & Families Service

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

For many families there are issues that precede a young person’s gang involvement. Personal circumstances typically involve poverty, unsuitable housing, separation, family conflict, domestic abuse, substance misuse, mental health and imprisonment. Without the right support, families can become trapped in a cycle of homelessness, crime, unemployment and poverty that is passed on from generation to generation.

St Giles Trust solution to this stark reality is our Children & Families Service. The C&F team offer an intensive and holistic approach and our caseworkers help to unlock chaotic families’ potential, and empowering them to raise themselves out of poverty.

About this key role

You will be embedded into the team, with a ‘whole family’ approach in mind to help and support families in order to assess risk, ensuring all family members feel safe, mentoring young people who are involved in or at risk of gang and serious youth violence and offering holistic support to enable the family to achieve their potential and raise aspirations.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing our clients to apply for this role.

What we are looking for:

• Personal experience of the Criminal Justice System, and/or being involved in a gang or knife crime.
• Experience of working with socially excluded children, young people and adults
• Experience of providing advice and guidance and/or mentoring to young people
• Mentoring Level 3 qualification (or be willing to work towards this).
• Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision,  season ticket loan and much more.

Closing date: 11pm, 20th February 2020. 

Interviews: 28th February 2020.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Permanent - Full-time (35 hrs p/w)

Whittington Hospital or Newham University Hospital

Ref code: SSH-202

Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles Trust as (Emergency Department) Specialist Caseworker and you will be embarking on a highly rewarding and career-enhancing position.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at service at Whittington and Newham’s Emergency Department. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About this key role

You will be embedded into the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. You will have experience of working with ‘high risk,’ vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

What we are looking for:

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
• Proven experience of working in a high intensity environment, with an ability to effectively manage your own wellbeing
• Experience of engaging successfully with ‘challenging’ young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Closing date: 11pm, 23rd February 2020. 

Provisional Interview date:  28th February 2020

1 full time 36.5 hours p. w. (maternity cover)

1 part time 29.2 hours p.w

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

Role purpose

The Welfare Benefit caseworkers will provide a high quality advice service for people affected by cancer.

The post holders will provide this service in hospital settings across Birmingham and Solihull. Delivery will be integrated with cancer care teams to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

For a job pack please visit our website.

CV’s not accepted

Closing Date: Monday 2nd March 2020 at midday

Interview Date: Wednesday 4th March 2020

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

35 hours p/w - Fixed Term Contract until 31 March 2022

St Giles Office in Leeds with regular travel to HMP New Hall and HMP Wealstun.

Ref code: CFY-201

About St Giles and the Children & Families Service

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, and addictions, hold the key to positive change in others. 

Without the right support, families can become trapped in a cycle of homelessness, crime, unemployment and poverty that is passed on from generation to generation. St Giles solution to this stark reality is our Children & Families Service. The C&F team offer an intensive and holistic approach and our caseworkers help to unlock chaotic families’ potential, and empowering them to raise themselves out of poverty.

About this key role

As a Caseworker, you will supervise and work in conjunction with volunteer Peer Advisors to provide support to prisoners and their families annually, who are based in Leeds Bradford or Wakefield.

A ‘whole family’ approach involves working with the family to assess risk, ensuring all family members feel safe and also mentoring young people. You will be offering holistic support to enable the family to achieve their potential and raise aspirations.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing our clients to apply for this role.

What we are looking for:

• Personal experience of the Criminal Justice System and/or being involved in a gang or knife crime.
• Experience of working with socially excluded children, young people and adults
• Experience of providing advice and guidance and/or mentoring to young people
• Mentoring Level 3 qualification (or be willing to work towards this).
• Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision,  season ticket loan and much more.

Closing date: 11pm, 23rd February 2020. 

Interviews: w/c 4th March 2020.

Citizens Advice High Wycombe has a track record of delivering high quality benefit advice from its office in Wycombe and outreach locations throughout Wycombe District.

We have recently moved into a new office, are actively seeking new contracts to expand our casework services and we use innovative service design principles to tailor our services to best meet the needs of local residents.

We are looking to recruit a Benefit caseworker to deliver and improve the benefit advice service.  The successful applicant will assist clients with complex benefit problems and advise on income maximisation.

The role includes:

• Undertake appropriate training to meet quality standards for the delivery of high quality benefit advice.
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Assess clients’ needs and provide one off money/debt advice and casework through a mixture of channels (i.e. face to face, telephone, digital).

To be successful you will need:

• At least 6 months experience in a role advising client.
• A commitment and understanding of the services aims, principles and equal opportunities policies.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution, and training and development opportunities to continue your professional development.

Citizens Advice High Wycombe is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Job Title: Senior Caseworker and Research Coordinator  

Reports to: London Programme Manager

Responsible for: N/A

Date of issue: January 2020

Job Purpose:

You will be responsible for leading a team of caseworkers, supporting men at risk of going to prison and those who have been in prison through Key4Life’s 7-step model. In addition, you will be responsible for reporting and gathering data for the London programme manager and our research teams.

Duties and responsibilities

Delivery:

• On the ground support of the young men including liaison and meetings with probation, other agencies & companies as well as accompanying & escorting to the above meetings, Work Tasters and workshops

• Regular communication with the young men on the programme

• Liaising with the mentors of the young men on a weekly basis in order to provide optimal support to the young men

• Supporting the Programme Manager in the organisation of monthly support meetings and weekly Emotional Resilience sessions plus weekly 1:1 action planning meeting

• Supporting the young men in obtaining work, such as assisting with job applications, CV writing & benefit/housing applications when necessary

• Continual updating of Key4Life secure database & online calendar

Research:

• Responsible for ensuring all research forms and application forms are conducted with each young man across all programmes

• Writing up the research as instructed by external researchers

• Supporting with other research when necessary (mentors/companies)

General Duties

The following duties are ones which all staff are required to perform:

• Observe health and safety procedures and work safely at all times;

• To be responsible for your own continuing self-development, undertaking training as appropriate to the working environment and location, and developments in your role;

• Conduct yourself with professionalism, tact and diplomacy at all times as a representative of Key4Life.

• Key4Life takes its responsibilities relating to safeguarding seriously and expects its staff to be aware of and adhere to the policies and procedures in place.

Key Attributes

Experience of dealing with young people who have been in prison or who may end up in prison

Understanding of youth culture, gangs and criminality

Excellent Leadership skills

Team Player

Effective Communicator

Well developed empathetic skills

Citizens Advice Bedford (CAB) is an independent charity and a member of national Citizens Advice. CAB is responsible for providing advice to all residents with-in Bedford Borough and Money Advice to Central Bedfordshire. CAB sees approx. 10,000 people every year, is continuously expanding and is placed in the top 5% for quality of advice it gives to clients.

About the Role

CAB is seeking to recruit a trainee candidate who will demonstrate they have the capacity and drive to undertake comprehensive learning in order to provide debt support, money advice and financial capability for one of our debt contracts. It is an exciting role helping people, often those at greatest risk of vulnerability to maximise their income and minimise their expenditure.

After training the successful candidate will assist clients with a broad range of often complex Universal Credit, debt & housing problems and will advise on budgeting, prioritisation and income maximisation. There will be targets to meet and caseloads to manage.

About You

If you’ve applied to CAB for a trainee money advice role with-in the last 12 months and were unsuccessful, you'll need to wait at least 12 months before re-applying.

You may have an advice background or come from an unrelated industry looking for a change in direction. What's really important is your ability to absorb information and put into practise what you've learned. You will be a stickler for detail/accuracy & efficiency. You will have a high standard of written English and enjoy being part of a close knit team. A good attitude to hard work, enjoy learning and able to take constructive feedback is a must.

The use of a car and valid licence is highly desirable as you may deliver advice across Bedford Borough and throughout Central Bedfordshire.

During the interview procedure, you will sit an assessment to ascertain your suitability for training.

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

We reserve the right to close the application window early and without notice should a suitable number of applications be received. This vacancy is open to external candidates only.

We are looking for a full time Debt Adviser to join our debt team in Swindon. Citizens Advice Swindon is a busy office working out of three locations in our expanding town.

You will need recent experience of providing debt advice and casework. Preferably you will have worked as a DRO intermediary, however training can be provided. We will also be willing to fund training to gain the IMA Certificate in Money Advice Practice for the right candidate.

This post is funded by the Money and Pensions Service.