Our Access Team assists asylum seekers in navigating the UK asylum process by finding them specialist solicitors and working with our volunteer interpreters to help them organise their paperwork.  We currently work with 200+ legal firms around the UK, providing an invaluable service to both the asylum-seeker and the overstretched legal immigration teams.

As a member of this specialist team, you will have a diverse role helping people to manage the lengthy asylum process and using the knowledge gained from working alongside them to improve outcomes for all refugees. You’ll have the chance to gain broad experience of working in a fast paced and experienced team while meeting the ever-changing needs of those we support. So, if you thrive in a collaborative environment and are looking for a role where you can make a real difference, we want to hear from you! 

The Role  

As a Legal Access Caseworker, you’ll focus on providing outstanding support to your clients throughout the complex asylum process.

In this busy, hands-on role, you’ll gain a deep understanding of the function of the UK asylum system so we can provide the highest standards of service to those who need us most.  A key focus will be on maintaining accurate and complete records and processes and delivering high quality service to every one of our vulnerable clients. 

We are looking for people who have a genuine passion for human rights and refugee protection.  If this is you, please get in touch.

Responsibilities:

• Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.
• Able to work independently and manage your time effectively, sometimes working to tight deadlines
• Take on new cases each week, whilst also providing ongoing support to previous clients
• Supporting asylum seekers to access legal aid lawyers, ensuring they understand the process and are informed so that they can make their own choices
• Organised and accurate with information, with an eye for detail
• Maintaining and updating client records
• Sorting and organising client’s paperwork
• Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.
• Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients understand the process
• An understanding of the traumatic experiences that our clients have been through and the emotional resilience to cope with this
• Liaising with other professionals including lawyers and Migrant help
• Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times
• Attend regular team meetings and contribute effectively
• Understand the remit of the role, we do not give legal advice, we are a referral mechanism
• Following safeguarding procedures and reporting safeguarding incidents appropriately
• Referring clients to other teams within the organisation, when necessary
• Keeping the legal access management team updated of any issues that may impact your ability to carry out the role effectively.
• Maintaining communication with the management team throughout your role, available for regular check-ins to ensure the best service is provided to our clients.
• To participate in promoting the work of the legal access team as directed by the management team

To apply please provide a covering letter outlining why you want to work for the Legal Access team, and why you think you would be suitable for this role.  Please note that applications without a covering letter will not be considered

Location: This is a hybrid role working across the Boroughs of Enfield and Waltham Forest and with some work at Centre 404’s head office in Camden.

This role is to support SENDIASS - The Special Educational Needs and Disabilities Information Advice and Support Services.   

The Caseworker will offer information, advice and support for parents and carers of children and young people with special educational needs and disabilities so that they can make appropriate, informed decisions about their education in line with the SEND code of Practice (2015) and relevant legislation.

Centre 404 is a leading charity based in North London with an excellent reputation for providing high quality services to children and adults with learning disabilities and their families. This role will be part of our Supporting Families team that works with family carers of children and adults who have a learning disability and offers advice, training, support and events throughout the year.

As one of the smaller teams within the Centre 404 organisation, this is an ideal opportunity for an effective and confident individual to bring SEND expertise to the team within a supportive and collaborative environment.

The role will involve obtaining and processing referrals and providing support and expertise at all points along the SEN journey for service users and their families.  You will partner with a range of other organisations; local and national, voluntary and community and will variably act as advocate, mediator, facilitator and supporter in the best interests of the children, young people and parents within the service

Knowledge of local authority processes, national policies and legislation and relevant SEND issues will be essential to this role alongside organisational expertise and a real desire to engage with users in order to create and deliver a range of events and activities as part of the sider Supporting Families team.  An IPSEA Level 2 qualification is preferred or the interest in working towards gaining.

This is a potentially hugely rewarding role for an individual with significant experience of the SEND Code of Practice offering challenge, autonomy and opportunities for development within a growing organisation.

We have an exciting opportunity to support male victims of crime in Cumbria, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for male victims of crime? Do you have resilience & adaptability?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: -

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The post is full time, Mon-Fri 9-5 although there will be a need for flexibility. The post is initially offered fixed term until March 2023 but may be extended depending on funding. This post is home-based but some travel around the Cumbria area may be required.

Please note that we are committed to provide support where victims can choose to be supported by someone of their own gender and so this post is open to male applicants only as being male is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

As a male victim caseworker you provide tailored advice and support to all male victims of crime including sexual and/or domestic violence. You will assist in the development of resources and support to meet the needs of male victims, and support the wider team to deliver the services ensuring that the needs of male victims of crime are met.

To be successful in this role you will be flexible and proactive, and have knowledge and experience of working with male victims of crime and have a thorough understanding of the needs of this group. You may have experience of delivering a service and working directly with people in a statutory, voluntary or community work setting. You will hold or be expected to train as an Independent Sexual Violence Adviser.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

RFEA  are looking for a highly motivated self-starter with knowledge of the Armed Forces and Ex-Services charity network and the ability to understand the challenges more vulnerable veterans must overcome, particularly those who have entered the Criminal Justice System. This person will be home based (ideally in the North Yorkshire and North East area) travelling extensively around the region to provide face to face support to veterans within their home locations and partner organisations premises.

The successful applicant for this role will have a track record of delivering high quality results, with a strong beneficiary focus and be capable of working independently to targets and deadlines. Strong communication, IT and organisational skills are essential along with mentoring and coaching. Experience & knowledge of the criminal justice system, local government agencies and the ability to develop a network of contacts are also required, along with a clean driving licence.

Specific Responsibilities

Engagement

• Support the National Nova Manager to create and maintain strong working relationships with referring organisations in North Yorkshire and North East Area, including the Police and NHS Liaison and Diversion.
• Receive details of referrals from the Nova Client Advisors, or directly. If referrals are received directly share information with the Nova Client Advisors.
• Engage with veterans face-to-face for the initial visit and as necessary throughout their engagement with Project Nova, following the Case Management Guidance, RFEA Policies and the Project Nova Procedures.
• Register each Nova Veteran’s details on the CRM and obtain consent to share their data with organisations in the support network and any further information required by the Project Nova registration.
• Undertake a comprehensive needs assessment with each Nova Veteran.

Case Management

• Provide emotional support to veterans through regular contact whilst they are engaged with Project Nova.
• Establish a care coordination plan with each Nova Veteran that provides for support from within RFEA and Walking with the Wounded and with the organisations in the Nova area support Network.
• Work with families to ensure their effective participation in the Criminal Justice System, with other statutory services and with the support network.
• Keep clear records for each case on the CRM.
• Record the veterans journey on Outcome Star
• Ensure confidentiality, the family is a separate case to the veteran, who is also supported by Project Nova.
• When the Nova Veteran is ready, develop their employability and suitable opportunities for employment either, directly using RFEA employability tools and working with local employers or, through the wider RFEA or Walking With The Wounded.
• Project Nova is an active intervention. Close cases once the progress of Nova Veterans has reached its full potential, identifying long term social contact, formal or informal, in every case.

Person Specification

Essential Competencies

• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
• Highly organised with strong IT skills and experience of using CRM systems.
• Strong communicators with veterans, referring organisations and within the Project Nova Team sharing information on cases with Team Leaders and Nova Client Advisors.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.
• Provide presentations to Northamptonshire OPCC and Partners when required.

This role is ‘Home Based’ around the Yorkshire Area area and is offered initially on a permanent contract, 35 hours per week with a salary of  £27,500  plus additional employee benefits.

To apply please submit a covering letter and applicable CV. The closing date is midnight  5th June 2022. Interviews will take place in March for an immediate start where possible.

Applicants will be required to undertake an Enhance DBS Disclosure and Police Vetting.

We have an exciting opportunity for a Children and Young Persons Caseworker in the Manchester, Merseyside & West Yorkshire area to join the National Homicide Service, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home working based with occasional travel in the Greater Manchester, Merseyside and West Yorkshire Area.

As a Homicide Service Childrens and Young Person caseworker you will be:

• Delivering a specialist digital service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide where this is in London.
• Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs, and ensure that young people are central to all processes that involve them.
• Acting as the designated caseworker and manage a case-load
• Implementing the CYP Homicide Service Delivery Model
• Work closely and support colleagues to provide a trauma informed service to children and young people.

The successful candidate will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Caseworker (known internally as an Independent Victim Advocate) to join our team in Cumbria, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Cumbria, flexible hours available & hybrid working with a requirement to travel across the County in line with business & training needs.

As an Independent Victim Advocate you will play a vital role in delivering structured support services to victims of crime to assist them cope and recover.

You will:

• provide a quality support service (emotional, practical, advocacy, information advice and guidance)
• work collaboratively with other key stakeholders
• undertake effective need & risk assessments
• identify suitable additional services through other agencies
• provide emotional & practical support to victims from the point of crime, and onwards throughout the criminal justice process.

You will need:

• experience of delivering an empowerment modelled case working service in a similar setting
• an excellent understanding of the requirements of confidentiality & safe working practices, along with robust recording and excellent IT skills
• to work without direct supervision & be able to deal with competing demands

Please see attached Job Description and Person Specification for further details.

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Caseworker (known internally as an Independent Victim Advocate- IVA) to join the Multi Crime Team in Shoreham, working 22.50 hours a week.

Do you want to make a difference every day? Do you want to contribute to changes & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This position is based at our Shoreham Office working Wednesday/Thursday/Friday 9am to 5pm.

As an Independent Victim Advocate you will be:

• Supporting victims of crime by providing information along with practical & emotional help
• Completing needs and risk assessments with victims
• Case management and updating databases in line with GDPR & safeguarding regulations
• Develop and maintain effective working relationships and collaborative working with local partnerships, other agencies and participating in community events.

You will need:

• To be able to work without direct supervision, prioritising work to meet competing demands
• Good communication skills, able to show empathy & deal with difficult situations
• To demonstrate good IT skills, able to use Microsoft Office & internal systems

Please see attached Job Description and Person Specification for further details.

About us:

Victim Support (VS) is an Independent Charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Extended deadline: 10th June with interviews to be held on 17th June 

We have 2 new Caseworker vacancies for this role

The Integration Project at Coventry Citizens Advice supports the resettlement of refugees into Coventry on government funded managed UKRS and ARAP programmes. The Integration Project is funded by Coventry City Council and the Home Office to deliver resettlement services to individuals and families from Afghanistan, Syria, North Africa, Yemen and the Middle East moving to Coventry.

Coventry Citizens Advice is a progressive organisation that has been able to continually innovate and develop new services over the course of the 80 plus years it has been running. Coventry Citizens Advice has been able to demonstrate excellence in a number of areas and been commended for its volunteer training, information service and partnership working. We are multi, local and national award winners in areas of Research & Campaigning, Service Development and Money Advice.

We are looking for someone who can work as an Integration Caseworker within an established diverse team. This role is to support individuals and families through the stages of integration to include: housing, finance, education, health and employment, to enable them resettling in their new homes in Coventry. 

Purpose of the Job is:

• To support as a key worker, individuals and families in their resettlement into life in Coventry.
• To support individuals and families through 5 stages of integration to include: preparation, housing, finance, education, health and employment.
• To work with key partners across the city, ensuring the clients are referred/ signposted into appropriate support services and networks.

Some of the role will be prior to the families arriving; however most of the work will be supporting the families for their first 12 months living in the UK. As part of this, you will often need to refer clients to social care, medical services, education, immigration advice, and other areas. 

You will need good knowledge of current Welfare Benefits and Housing regulations. Excellent verbal and written communication skills, IT skills, and ability to work with a number of partners across the city is essential, to ensure that our clients are referred/signposted to appropriate support services and networks throughout Coventry.

This project is a partnership with Coventry City Council, Coventry Refugee and Migrants Centre, Foleshill Women’s Training, Positive Youth Foundation and Church of Assis.

If you are looking for a challenging and exciting role and have previous experience of supporting clients, in particular refugees, we would like to hear from you.

The closing date for applications is 10 June 2022

Interviews to be held on 17 June 2022

We have an exciting opportunity for a Children & Young People's Caseworker (known internally as a Children & Young People's Independent Victim Advocate) to join the team in Warwickshire, working 37.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Bedworth Office, although may begin by working from home. Whilst you will primarily cover that area of the county, there will be an expectation for you to be mobile, willing and able to support the delivery of service across Warwickshire. This post is fixed term until the end of March 2023.

As a Children & Young People's Caseworker you will be delivering support to young victims of crime, using appropriate service guidance and policy framework, both on a 1:1 basis and through the delivery of small group work sessions. You will develop and deliver innovative interventions to address the needs of children and young people, involving them in service design, delivery and evaluation. The role will also require you to develop good working relationships with partner agencies.

You must have in depth knowledge, understanding and awareness of the current issues for children and young people experiencing crime, domestic abuse and relationship abuse. You will have a proven track record of successfully delivering services for children and young people and successful youth engagement in a comparable role within a service-driven organisation, including knowledge of safeguarding issues relating to young people.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Caseworker (known internally as a Victim Advocate) to work with people affected by Antisocial Behaviour & Hate Crime to join the London team in Earl's Court, working 35 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role offers flexibility for home and office working with travel to appointments to meet clients, as well as outreach sessions. Office location is Earl's Court.

As a Victim Advocate you will work Monday to Friday 9am to 4:30pm with some evening and weekend working on occasion. You will act as the single point of contact for your clients offering face to face support and ensuring they receive their rights & support from external agencies. You will need the ability to undertake needs and risks assessments and create appropriate support plans.

You will work in partnership with Local Authority's Anti-Social Behaviour Team, Police, Landlords and a range of other agencies to provide support, information and advocacy to vulnerable and intimidated victims of Anti-Social Behaviour and Hate Crime including

You will develop and enhance local key stakeholder relationships with a view to enhancing partnership working and identifying / assisting in obtaining referrals including from outreach sessions.

You will recruit, manage and develop volunteers who will support victims and witnesses of Anti-Social Behaviour and Hate Crime.

For this role, you will need to be able to manage a demanding workload and to meet a range of conflicting deadlines.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
 

We have an exciting opportunity for a caseworker to join the Domestic Abuse and Children & Young Persons Team in Hampshire & Isle of Wight, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is a hybrid role with the successful candidate working from an office location of either Chandlers Ford or Basingstoke with the option to work two days a week from home. As a Children & Young Persons Domestic Abuse Caseworker you will be:

- working closely with the domestic abuse and children's team to offer support to children and young people as well as their parent/carers as appropriate.

- To deliver tailored support to victims of domestic abuse, following a needs assessment, risk assessment and safety planning process.

You will need: -

- Excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals

- Ability to use IT competently including Microsoft Word, Excel and Case Management systems in order to keep accurate records and monitoring your performance

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Serious Crime Caseworker to join the Multi-Crime team in Devon and Cornwall, working 37.5 hours a week.

Do you want to make a difference every day?

Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home-based and as such is open to applicants living in Devon and Cornwall who have access to an appropriately confidential space in which to work. Travel will be expected across Devon and Cornwall to meet the needs of victims and to fulfil the role. There may be an occasional need to work outside core hours to meet the demands of the role. This is expected to be taken within flexible working arrangements.

As a Serious Crime Caseworker you will be:

• Providing tailored one-to-one support to victims of serious crime via various methods including face to face
• Focusing on support to those who have experienced domestic abuse and sexual violence within Devon and Cornwall who are struggling to cope and recover following a crime
• Managing a small team of volunteer supporters
• Liaising with other domestic abuse providers to share information on the VS service offer and options for survivors
• Taking part in wider VS development around domestic abuse and sexual violence
• Working with staff and volunteer team to provide a seamless service to clients.
• Have the opportunity to gain Independent Victim Advocate (IVA) accreditation

You will need: -

• Experience of working (either paid or unpaid) with victims of serious crime in a community or advice work setting
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Knowledge of impact of crime on victims
• Ability to show skills in building effective working relationships across internal and external stakeholders
• Ability to balancing competing needs and interests
• Ability to use generic IT applications competently.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are looking for resilient, motivated and adaptable people to join our team of Caseworkers (known internally as Independent Victim Advocates- IVAs) working from our office in Ashford to cover work across Kent and Medway.

Do you want to make a difference by using your skills and life experience to help people deal with their experience of crime? Do you want to contribute to change & improvement for those who need it?

Can you demonstrate that you have resilience & adaptability? Can you work effectively with a focus on genuine service, empowerment and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Ashford, Kent office.

Our ideal IVA is someone who is resilient, confident with speaking to all kinds of people, happy to work as part of a team and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with victims of crime in a professional and supportive manner. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC.

The role of an IVA is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit. An ideal candidate will have experience of working in the Criminal Justice System and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process. What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team. Although the job is on a fixed contract it is subject to extension if funding is available and whilst the posts are full-time we can consider flexibility about the range of hours worked.

Working as a member of our IVA Team you will be someone who is passionate about supporting victims of crime, including family members of those who have been impacted by the offending behaviour of David Fuller in hospital morgues. You will ensure support remains victim focused and is delivered to the highest of standards in line with our policies.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Title of Job:   IDVA / Women’s Domestic Abuse Caseworker and Complex Needs Advocate

Hours of Work:   Full or Part time

Salary:   £28,000 - 30,780 FTE

Location:   Camden with work with other London boroughs

Duration:   Fixed Term Contract - variety of contracts available

Line Manager:   Hopscotch Programmes Manager

Hopscotch Women's vision is a society where all women are empowered, connected, well and safe, so they can achieve their full potential.

We seek to address racial and gender inequality and empower women facing this injustice and disadvantage in a culturally sensitive way, so they can be included and equal in society.

Our VAWG service has roles available which include:

• working with referrals
• running one stop shops
• taking drop in clients
• working with severe disadvantage/complex needs.

We are looking for case workers who understand trauma informed practice, putting survivors at the centre of their support and people who are fearless in the face of negotiating with statutory bodies on the behalf of vulnerable women of London.

WHY HOPSCOTCH?

• An opportunity to live out your values
• Working in a human rights environment
• A chance to challenge the status quo and not settle for what is
• Working with a diverse and vibrant team
• Team positivity, creativity and problem solving
• A place where all voices are heard
• Daily opportunities to make a meaningful impact on those in need
• Generous annual leave provision
• Occupational sick leave
• Regular internal and clinical supervision with experienced therapists
• Ongoing training with experts from around the country

PURPOSE OF THE ROLE:

• Ensuring women from Black and Minoritised Ethnic backgrounds, who are experiencing Violence against Women and Girls (VAWG) are provided with advocacy and support in a trauma informed way
• Working with a range of clients, including those with complex needs and severe disadvantage
• Promoting multi-agency awareness and coordinated service delivery between VAWG, housing, legal, mental health and substance use agencies
• Building and maintaining effective relationships across statutory and voluntary sector partners
• Supporting and enabling women affected by VAWG to reduce risk, make informed choices and build self esteem
• Providing training on needs of Black and Minoritised Ethnic women

Please note this is not an entry level role.

If you are a team player, with deep compassion and a love of continued growth, who would like to be a part of the fantastic Hopscotch Family, please apply!