46 Caseworker jobs

We are seeking a proactive and relationship-focused Senior Marketing and Relationships Officer to help grow membership of the HIV Confident Charter Mark. 

The postholder will work to generate interest with prospective member organisations and clearly communicate the value of the programme, resulting in tangible growth in memberships. 

They will use their experience in targeted marketing activity, stakeholder engagement and relationship management to nurture relationships with current and emerging networks. In this role, the postholder will demonstrate visible commitment to tackling HIV stigma, improving inclusion and supporting good practice in workplaces. 

If you can see yourself contributing to this mission, we’d love to hear from you. 

• Closing date for applications: end of day on 27 September 2026 

• Interviews for the role will be held week commencing 5 October, either online or in London E1 

Diversity and inclusion 

National AIDS Trust is committed to becoming a diverse and inclusive organisation. We strive to create a workplace that represents our mission and the people we serve, and where all voices are valued and heard. 

To reflect this, we actively encourage applications from people of all backgrounds, regardless of age, race, gender, sexual orientation, physical ability, disability or religion. As the UK’s HIV rights charity, we particularly encourage applications from those with an understanding of the issues faced by people living with HIV. 

At National AIDS Trust, we would like our application process to be as accessible as possible. Please speak to us about any reasonable adjustments that you might require throughout the interview process or the role. 

Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.

The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.

Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.

The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.

The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.

You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.

Specifically seeking candidates with:

· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.

· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.

· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.

· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.

· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.

· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

We are seeking dedicated and compassionate Caseworkers to join our Adult multi-crime team based in London. These are hybrid roles working from home and our office in Singer Street, London at least once per week.

What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Victim Advocate you will be ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

You will develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

• support those affected by crime in understanding and asserting their rights and entitlements
• understand their journey through the criminal justice and legal systems including the Victims Code of Practice
• facilitate access to additional services
• establish healthy coping mechanisms
• provide practical support and information

You will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.

You may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS's policies and volunteering ethos and approach.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This is an exciting opportunity for a Disabled person with strong HR and service management experience to support our high quality Information and Advice and Speaking Up (casework) Services rooted in the Social Model of Disability, Disability Justice, Equity and Human Rights. This role sits within our Senior Leadership Team and is central to the smooth running and growth of our organisation.

• Role: Service Manager
• Reporting To: CEO
• Direct Reports: 3-4 members of our Information and Advice and Speaking Up Teams (including 2 Supervisors)
• Hours: 21 hours per week (flexibility around working pattern but must be available to work on a Monday)
• Salary: £38,934 - £51,912
• Location: Hybrid
• Start Date: 28 October 2026 or as soon as possible thereafter
• Contract Type: Fixed term until 30 September 2028, with potential of extension dependent upon funding
• This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.

We are looking for an individual with a deep commitment to Disabled people’s rights and passion for leading change. The successful candidate will lead, motivate and support a diverse team of passionate caseworkers, manage impactful services, lead on HR, deputise around safeguarding and develop and maintain key relationships with partners and funders, and more.

What do we mean when we say ‘Disabled’? - We use the term ‘Disabled people’ to mean all people living with an impairment or health condition. This includes:

• People with physical impairments
• People who experience mental distress/mental health issues
• Deaf People
• Hearing Impaired People
• Blind, partially sighted or Vision Impaired People
• People with learning disabilities
• People with long-term health conditions
• Neurodivergent People
• People with invisible impairments

We recognise and respect that some of the people mentioned above do not think of themselves as Disabled but we believe the groups above can face disabling barriers in society.

Location: Homebased in the East of England (Cambridgeshire · Essex · Norfolk · Central Bedfordshire · Hertfordshire · Suffolk)

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary.You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region, which includes Cambridgeshire, Bedfordshire, Hertfordshire, Essex, Suffolk and Norfolk.  There will be occasional travel around the East of England Region, and you may be required to travel at short notice for face-to-face meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteer caseworkers in the East of England, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Regional Casework Manager and a Regional Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare support in key areas such as disability, benefits, mobility, mental health support or local authority provision. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role 

For more information and to apply, please click the Redirect button.

Review the benefits that SSAFA has to offer on our website.

If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager, for an informal discussion. 

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight27 September 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Are you passionate about supporting women to overcome challenges and make positive changes in their lives? Do you want to use your skills, experiences or lived experience to help empower women facing adversity?

If so, St Giles Trust is looking for Women’s Alliance Volunteers to join our new Women’s Alliance Service across York and North Yorkshire.

About the service

The Women’s Alliance Service is a partnership between St Giles Trust, Waythrough and Changing Lives, providing gender-responsive and trauma-informed support to women across York and North Yorkshire.

Working from Women’s Centres in York and Scarborough, alongside community-based drop-in sessions, the service provides holistic support to women facing a range of challenges. Through a partnership approach, women can access a wide range of support in one place, helping them to build stability, confidence and positive futures.

About this volunteer opportunity
As a Women’s Alliance Volunteer, you will work alongside experienced Caseworkers to support and empower women to stabilise their lives, build confidence and work towards their individual goals.

This is an excellent opportunity to gain experience in a supportive environment while making a real difference to the lives of women in your community.

What you’ll be doing

• Support women accessing the service through drop-in sessions and activities

• Help create a welcoming and inclusive environment within the Women’s Centres

• Work alongside Caseworkers to provide encouragement, mentoring and practical support

• Support women to identify positive goals and make informed choices

• Build positive relationships with clients, staff and partner organisations

• Follow safeguarding, health and safety and organisational policies and procedures

• Participate in training, supervision and reflective practice opportunities

What we are looking for

• Understanding of the possible issues faced by females involved in, or at risk of becoming involved in, the criminal justice system

• A knowledge and understanding of providing support, advice and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways

• Good written and communication skills, including familiarity with form filling, letter writing and advocacy and following instructions

• Ability to develop positive working relationships with other staff, volunteers, managers, and other professionals within the community

We actively encourage applications from people with lived experience of challenges such as homelessness, substance misuse, debt, involvement with the criminal justice system, domestic abuse, exploitation or other forms of adversity.

We recognise the value that lived experience brings and welcome applicants who can use their experiences positively to inspire and support others.

What we will do to support you
We are committed to helping our volunteers succeed and develop. You will receive:

• A full induction programme

• Ongoing training and development opportunities

• Regular supervision and support

• Reflective practice sessions to build your confidence and skills

• Opportunities to gain valuable experience within a supportive and professional environment

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

This role requires a basic DBS check.

For queries,or require further support,please contact [email protected]

Closing date: 18th Sept 2026 at 9am. Interviews: 06th Oct 2026.

Harrogate Homeless Project (HHP) is looking for two compassionate and motivated Weekend Support Workers to join our dedicated Client Services Team. This is an opportunity to play a key role in supporting people experiencing homelessness and housing insecurity across the Harrogate district.

We have two part-time positions available (14 hours per week):

• 7.30am to 2.30pm, Saturdays and Sundays
• 1.30pm to 8.00pm, Saturdays and Sundays

Salary: £12.71 per hour, rising to £13.45 per hour upon successful completion of probation. Additional hours may be available to cover annual leave, sickness and on-call duties.

As a Support Worker, you will help create a safe, welcoming and supportive environment for clients living within our hostel accommodation, Springboard services and flats. You will provide practical and emotional support, assist new residents with inductions, maintain accurate records, carry out health and safety checks, and work closely with colleagues, volunteers and partner agencies to help clients move towards greater independence.

We’re looking for someone with excellent communication and organisational skills, a positive and proactive attitude, and the ability to build trusting relationships with people from a range of backgrounds. Experience working with vulnerable adults, homelessness, housing, social care or mental health services is desirable, but most importantly, you will share our values and commitment to empowering people to achieve positive outcomes.

What we offer:

• Supportive and friendly team environment
• Training and development opportunities
• 33 days annual leave pro rata (including bank holidays)
• Healthcare package
• Travel benefits
• Workplace pension scheme

How to apply:

Please send your CV and a brief covering letter to Iain McLeod.

Closing Date: 9 September

Applications will be reviewed as they are received, and interviews will be held on a rolling basis. Early applications are strongly encouraged.

Work with us and help make a real difference in your community.

Join Navigate CIO and Make a Real Impact!

Are you passionate about making a difference in people's lives?

Do you have strong communication and problem-solving skills?

Whether you're experienced in money advice or looking for a career change, we provide full training and development opportunities to help you succeed in this role. At Navigate CIO, we are a registered charity dedicated to providing free, impartial, and confidential money and debt advice across Devon and Somerset.

Our work supports individuals and families facing financial hardship, helping them build financial resilience and regain control of their lives. This is more than just a job—it's an opportunity to transform lives and strengthen communities.

This role is funded by the British Gas Energy Trust (BGET), allowing us to provide specialist energy and money advice to those who need it most.

Why Join Us?

• Full training provided – no prior experience in debt advice needed.

• A rewarding role – support vulnerable individuals to improve their financial wellbeing.

• Career development opportunities – ongoing training and professional growth.

• Flexible working environment – work across various locations, including home visits and remote support.

• Supportive team culture – be part of a dedicated and passionate team that values collaboration.

About the Role

We are looking for a compassionate Debt & Energy Adviser to provide money, debt, and benefits advice to individuals who are often in crisis and face multiple barriers to accessing the support they need. The role primarily involves face-to-face home visits, supported by telephone, video, email, and digital advice. You will be at the forefront of delivering essential money and debt advice to clients with high level needs, helping them navigate their financial challenges.

Key Responsibilities:

• Assess and review client needs to ensure appropriate support.
• Identify and address barriers preventing clients from accessing money advice.
• Provide comprehensive, caseworker-level advice on money management, debt solutions, and financial capability.
• Develop individual action plans tailored to client needs, ensuring dignity and respect.
• Maintain accurate case records and documentation. 
• Deliver high-quality money advice services in partnership with key stakeholders.

• Offer tailored support, in clients homes, online and via telephone

What We’re Looking For:

We are looking for individuals with the right skills and attributes, even if you don’t have direct experience in money and debt advice. If you are passionate about helping others and eager to learn, we encourage you to apply!

Essential Skills & Attributes:

• Strong people skills – ability to build rapport and communicate effectively.
• Ability to support vulnerable individuals with multiple and complex needs.
• Empathy and a non-judgmental approach.
• Understanding of confidentiality, GDPR, and safeguarding policies.
• Ability to prioritise tasks and manage workloads effectively.
• IT proficiency (Word, Excel, email, case management systems).
• Ability to work independently and as part of a team.
• Willing and able to travel across Somerset for client appointments.
• A full DBS check will be required.

Desirable Skills & Experience:

• Experience in advice, advocacy, or support work (paid or voluntary).
• Knowledge of welfare benefits, housing, and debt advice.
• Experience in sectors such as mental health, addiction, housing, or social prescribing.
• Willingness to train as a DRO (Debt Relief Order) Intermediary.

Ready to Make a Difference? If you’re looking for a career where you can grow professionally while transforming lives, this is the perfect opportunity for you.

Apply today and start your journey towards empowering individuals and communities through financial resilience! 

Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Reading?

We are looking for 2 Complex Caseworkers to join our Rough Sleeper team in Reading who provide intensive support to people with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.

We currently have 2 opportunities available:

• Supporting women experiencing homelessness, including those affected by violence against women and girls (VAWG).
• Supporting a mixed cohort of clients experiencing homelessness with complex needs.

In these roles you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Reading to deliver sustainable outcomes to clients.

• You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
• You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
• This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.
• You’re typical working hours will be Monday – Friday, with flexibility to work outside of these hours at times to support the team through SWEP.

About you

Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• If you have good communication skills, with the ability to network and build effective relationships with a variety of people,
• You should have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 7 September 2026

Interview and assessments on 15-16 September 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026

About the role

This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.

You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.

You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.

Key responsibilities include:

· Managing, triaging and prioritising incoming enquiries across multiple digital services

· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances

· Identifying safeguarding, data protection, legal or other high-risk issues

· Following enquiries through to resolution and maintaining accurate records

· Managing multiple open enquiries while keeping track of relevant statutory deadlines

· Identifying recurring issues and contributing to service improvements

· Updating help pages, internal guidance and standard responses

· Working collaboratively with technical and non-technical colleagues

About you

You will be a proactive self-starter with excellent judgement, organisation and attention to detail.

You will have:

· Experience providing user support within an online, digital or information-intensive environment

· Experience managing a high volume of enquiries

· Ability to recognise sensitive or high-risk cases and take appropriate action

· Familiarity with data protection principles in a support or case-handling setting

· Strong written communication skills with a clear and empathetic approach

· Confidence working independently and knowing when to escalate

· Ability to work effectively within a remote team

Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.

About mySociety

mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.

The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.

Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.

About Perennial

Perennial is the UK's only charity supporting everyone working in or retired from the horticultural community.

Working in horticulture isn't always straightforward. Challenges such as seasonality of work, physical injury, isolation, ill-health and financial hardship can arise when least expected.

As the charity for the industry, Perennial has a unique understanding of these challenges. Our free and confidential support services help horticulturists and their families navigate difficult periods in their lives through practical, financial and emotional support. Delivered through a network of caseworkers, debt advisers and wellbeing services across the UK, our work helps individuals and families build resilience and find stability during times of crisis.

At the heart of our work is a commitment to helping people in horticulture thrive. By offering the right support at the right time, we strengthen wellbeing, improve financial security, support family relationships and help people remain connected to the industry they love.

Alongside our support services, Perennial operates a select number of gardens and learning environments that help develop horticultural skills and careers, ensuring the long-term sustainability of the sector.

For more than 185 years, we have been helping people build better lives within horticulture.

The Opportunity

This is an exciting opportunity to shape and grow Perennial's trusts and foundations fundraising programme.

Our current trust income is modest but established, with a loyal group of family trust supporters generating circa £50,000–£60,000 annually against a growing pipeline of opportunities. We have recently strengthened our Services Directorate, creating a culture where colleagues are increasingly developing new projects and approaches that have strong potential for charitable funding.

We believe there is significant untapped opportunity within both our existing services and emerging projects. From advice and advocacy services to health, wellbeing, family support and employability programmes, Perennial delivers work that aligns strongly with the priorities of many charitable trusts and foundations.

This role is as much about developing fundable opportunities as it is about writing applications. We are looking for someone who enjoys building as well as managing; someone capable of identifying opportunities, developing persuasive cases for support and helping colleagues transform strong and growing service delivery into compelling funding propositions.

The successful candidate will have the opportunity to build a trusts and foundations programme with genuine growth potential and play a key role in unlocking significant future income for Perennial.

Purpose of the Role

To develop and grow income from charitable trusts and foundations by identifying opportunities, building meaningful relationships and securing significant grants for both core services and project-based activity.

The postholder will play a key role in strengthening Perennial's readiness for trust fundraising by helping colleagues develop projects, articulate impact, evidence need and create compelling cases for support.

A central aspect of the role will be collaborating with teams across the organisation to bring our work to life for funders, helping colleagues translate their expertise, ideas and service delivery into attractive and fundable propositions.

The successful candidate will maximise support from Perennial's existing trust and foundation partners whilst developing a strong pipeline of new funders capable of supporting both current services and future strategic priorities. They will also work with senior colleagues to develop compelling narratives around organisational sustainability, long-term impact and the strategic use of charitable resources.

Key responsibilities

Trusts & Foundations fundraising

• Develop and deliver a trusts and foundations fundraising strategy.
• Build and manage a pipeline of charitable trusts, foundations and institutional funders.
• Prepare high-quality funding applications, proposals, expressions of interest and cases for support.
• Research and identify new funding opportunities aligned with Perennial's strategic priorities.
• Manage funder stewardship, reporting and grant compliance requirements.
• Maintain accurate records of applications, reporting deadlines and relationships within the CRM.
• Monitor income performance and provide regular pipeline and forecasting reports.

Project development

• Collaborate with teams across the organisation to bring our work to life for funders.
• Support colleagues to identify, shape and develop fundable projects and services.
• Work closely with service leads to gather impact data, outcomes, beneficiary stories and evidence of need.
• Help develop funding propositions ranging from small service enhancements to larger strategic initiatives.
• Ensure projects are clearly costed and supported by realistic budgets and outcomes frameworks.

Relationship management

• Develop strong relationships with new and existing funders.
• Create tailored stewardship plans for key supporters.
• Arrange visits, presentations and meetings with prospective funders.
• Act as a trusted internal adviser on trusts and foundations fundraising.

Strategic development

• Work with senior colleagues to develop compelling narratives around Perennial's financial position, reserves and long-term sustainability.
• Identify opportunities for multi-year and transformational funding.
• Monitor trends in trusts and foundations funding and advise on emerging opportunities.

Person Specification

Essential

• Proven track record of securing significant grants from trusts and foundations.
• Experience managing a trusts and foundations pipeline.
• Excellent proposal and bid-writing skills.
• Experience developing compelling cases for support.
• Strong relationship management and stewardship skills.
• Ability to translate complex services into fundable propositions.
• Experience working with project budgets and impact reporting.
• Strong organisational and prioritisation skills.
• Experience using fundraising CRM systems.
• Ability to work independently and collaboratively across teams.

Highly desirable

• Experience helping organisations build or expand a trusts fundraising programme.
• Experience securing five-figure and six-figure grants.
• Experience fundraising for welfare, health, employment, community or advice services.
• Understanding of balance sheet and reserves issues and how these can be addressed in grant applications.
• Membership of the Chartered Institute of Fundraising.

Success in the First 12 Months

The successful candidate will:

• Produce a comprehensive trusts and foundations fundraising strategy.
• Build a robust pipeline of prospective funders.
• Develop a portfolio of compelling funding propositions and cases for support
• Strengthen internal project development processes.
• Increase the value and number of trust applications submitted.
• Secure significant new grant income.
• Establish strong relationships with key funders and prospects.
• Improve understanding of trusts fundraising across the organisation.

Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press. 

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events – Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback 

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.

Children’s Domestic Violence Advocate (CHIDVA) 

Women only occupational requirement: This role is restricted to women under Schedule 9 (Part 1) of the Equality Act 2010. The nature of the work involves providing support to women who have experienced domestic abuse, and Safenet considers it a genuine occupational requirement that the post-holder is a woman. 

About Safenet 
Safenet delivers domestic abuse services across the North West of England, including refuges for women and children, safe houses for men, and community-based support. We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives. 

About the role 
We are looking for a compassionate, skilled and trauma-informed practitioner who can provide high-quality support to children and young people affected by domestic abuse. The successful candidate will have strong safeguarding knowledge, experience of working with children, young people and families, and the confidence to manage risk, complete assessments and work effectively with partner agencies. They will be child-centred, inclusive and reflective in their practice, with the ability to build trust, advocate for children’s voices and support safe, positive outcomes for children, young people and non-abusive parents/carers. 

As a Children’s Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people’s voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience. 

Key responsibilities 

• Provide emotional and practical support through 1:1 sessions and groupwork using trauma-informed approaches. 

• Complete child-focused risk assessments (including SafeLives DASH RIC) and contribute to dynamic safety planning. 

• Represent children and young people’s needs in MARAC and other multi-agency forums, ensuring their voice informs decisions. 

• Work with social care, education, health and criminal justice partners to coordinate support and reduce barriers to access. 

• Help children and young people understand the impact of abuse, build resilience and develop age-appropriate healthy relationships. 

• Work with non-abusive parents/carers to strengthen safe relationships, attachment and recovery. 

• Identify and act on safeguarding concerns, including self-harm or suicidal ideation, and refer via appropriate pathways. 

• Maintain accurate, confidential case records and monitoring information in line with organisational and funder requirements. 

• Model inclusive, culturally sensitive, anti-discriminatory and anti-racist practice in all work. 

What we’re looking for 

Essential 

• SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards). 

• Experience supporting children and young people affected by domestic abuse, trauma or adversity. 

• Experience managing a caseload and delivering consistent, high-quality support to children, young people and families. 

• Experience working in multi-agency settings (e.g., social care, education, health, criminal justice). 

• Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns. 

• Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need. 

• Strong record-keeping skills and a commitment to confidentiality and data protection. 

• Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice. 

Desirable 

• Women’s Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC). 

• Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training. 

• Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways. 

• Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM). 

We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice. 

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefit Advisers

Salary: £30,000 pa (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.

As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.

Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.

Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.

This is a great opportunity to join a progressive charity making a real difference to people’s lives.

 For an informal discussion about the role call Theresa Gniadkowski

This is an active recruitment; early applications are encouraged

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Tuesday 6th October 2026

Interviews: To be confirmed

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303