Caseworker jobs in london

About the role:

At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.

This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.

Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.

Caseworker posts are for Mondays - Fridays, 9am to 5pm. The role is based at our office in Kings Cross. There are opportunities to work from home at times. This role will be worked over 2 days per week, set specific working days can be discussed in interview. 

About you:

• Strong collaboration skills, able to work effectively with partner agencies and colleagues to deliver high-quality support.
• Self-motivated and organised, with the ability to manage time, prioritise tasks, and work well under pressure.
• Skilled in empowering clients towards independence, inclusion, and financial stability (income, bills, debts/arrears).
• Person-centred approach, with the ability to assess needs, recognise aspirations, and provide tailored support.
• Knowledge of homelessness, housing pathways, and a commitment to promoting diversity and inclusion in practice.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

Important Information:

Closing date: Sunday 19th October at midnight

Interview date: Monday 27th October online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Working location: mostly remote work with some travel required across the region. Based in the North or East of Scotland, you will deliver a face-to-face service to clients in their own home or safe meeting place, as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the North or East of Scotland

- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

We want a Welfare Benefits Caseworker to join our small but dynamic Advice team.  We hold the Advice Quality Standard (AQS) in the Welfare Benefits Casework Level category, and you will be integral to ensuring the ongoing quality of the service provided. You will also contribute to the exciting work that we do with other advice organisations, local MPs and councillors to influence change and policy in the social welfare system.

Advice is a vital service for Disabled People. By joining our team, you will be at the forefront of the fight for equality and justice, as well as supporting Disabled people to claim benefits they are entitled to.

dasl’s success comes from the dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we provide, as well as our commitment to investing in and developing staff. We work flexibly between home and our accessible office in Brixton.

Ideally, you will have a minimum of one year’s experience of advising on welfare benefits.

To apply, please submit the Application Form.

We strongly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call. 

Closing date: 5pm on Friday 17th October 2025

First stage interviews: Thursday 30th October (online)

Second stage interviews: Tuesday 11th November (in-person)

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: 22.5 / 37.5 Hours, Monday - Friday
Rate of pay: £26,000 - £27,000 per annum (pro rata for part time hours)

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About the role

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide support and advocacy services to clients experiencing domestic abuse
• To ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To maintain and enhance service delivery standards and effectiveness.
• To support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• To collate and obtain feedback regarding the effectiveness of the service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 17th October 2025 at 5pm.
Interviews will be held on a rolling basis.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Caseworker - Mentor Supervisor
Salary: £30,000 per annum
Location: Thames Valley with the ability to travel
Contract: Permanent
Hours: 22.5 hours (3 days per week)

Hope After Harm is an established, registered charity dedicated to providing vital support services to those who are vulnerable or at risk of exclusion. We are committed to developing long-term solutions to the challenges posed by crime and social exclusion, influencing policy, and sharing best practices. With a proven track record of service delivery across Thames Valley and beyond, we support individuals impacted by crime, including victims, offenders, and their families.

We are currently looking for a passionate and dedicated Caseworker – Mentor Supervisor to join our New Leaf Young People Mentoring Project. This three-year initiative, funded by the Big Lottery, focuses on improving the life chances, personal resilience, and wellbeing of young people at risk of engaging with the criminal justice system through mentoring support delivered by our wonderful volunteer mentors. Additionally, the project incorporates restorative justice elements, delivering RJ interventions in a school setting.

Key Responsibilities:

• Manage referrals by liaising with referrers and conducting needs assessments using the Outcome Star tool.
• Provide mentoring support to young people for up to 12 weeks, facilitating the development of individual action plans.
• Match younger individuals with suitable volunteer mentors based on their unique needs.
• Supervise and support volunteer mentors through regular six-weekly supervision meetings, ensuring compliance with policies and procedures.
• Assist in the recruitment and training of volunteer mentors while actively promoting the benefits of the project to the local business community and potential referrers.
• Monitor and review mentor-mentee relationships and action plans regularly to ensure progress.
• Maintain effective record-keeping and administration tasks related to case management.

Ideal Candidate:
The successful candidate will possess the following skills and experience:

• Strong interpersonal skills and the ability to engage with a diverse range of individuals.
• Comprehensive understanding of GDPR and a commitment to confidentiality.
• Excellent organisational and time management abilities.
• Demonstrated experience in casework, including needs assessments and action plan development.
• Proven ability to manage and support volunteers.
• Knowledge of restorative justice principles.
• IT proficiency, including experience with Microsoft Office and case management systems.

Benefits on offer:

• Competitive salary and flexible working arrangements.
• Opportunity to make a significant impact on the lives of vulnerable young people.
• Comprehensive training and professional development opportunities.
• Supportive team environment that values your contribution.
• Commitment to employee wellbeing and a healthy work-life balance.
• Occupational sick leave
• EAP and Group Life Assurance
• 25 days annual leave (pro-rata) plus Bank Holidays

At Hope After Harm, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, including those with criminal convictions, in line with the Rehabilitation of Offenders Act 1974.

If you're ready to take on this rewarding role and make a real difference, please apply now. We look forward to hearing from you!

The Miscarriage of Justice Support Service is a very unique service providing a broad range of support and advice to people whose criminal convictions are quashed by the Court of Appeal. The majority of people have been in prison for many years and need extensive help and support to begin to rebuild their lives based on their own individual needs.

One of our caseworkers is going on a sabbatical, which this role will cover, including 2 weeks of handover at the start, and 1 week at the end.

The role will support individuals in a broad range of areas including welfare benefits, housing, navigating access to GPs, mental health support, community services, and applying for grants or essentials post-release (e.g. white goods, clothing).

The role involves one-to-one contact in a way that best meets the person – for this role it will typically be by telephone and email, but it can also be in person. Clients live across England and Wales.

You will come with experience of providing advice and practical support to people with varied needs. You will have experience of working with a trauma-informed approach and have excellent people skills to build and maintain trusting relationships.

This post is subject to an enhanced DBS check.

Full Time, 35 hours per week Monday-Friday 9-5pm (occasionally may work passed 5PM due to needs of clients)

Based at Northwick Park Hospital (Watford RD Harrow HA1 3UJ) with support provided within surrounding areas

Closing date: 20 October 2025 at 9am 

Ref: EDN-256

Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard?  Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?

If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital.  Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community.  You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client.  This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.

We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families

• Substantial experience of providing support, advice and advocacy and of using support plans

• Substantial experience of assessing the needs of CYP who are at risk of significant harm

• Proven record of engaging successfully with ‘challenging’ young people

• A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further

• Excellent interpersonal and communication skills, both verbal and written

• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 20 October 2025 at 9am 

Interview date 03 November 2025. 

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

We are creating a new Senior Women’s Caseworker role to deliver tailored health advocacy and support to women experiencing homelessness.

You will:

• Provide one-to-one advocacy for around 35 women annually across 11 London boroughs.
• Attend approximately 250 healthcare appointments each year with clients.
• Deliver 20 women-only health promotion sessions, reaching around 100 women.
• Co-create three new resources on women’s health with clients for wider distribution.
• Support the HHPA team to embed women-centred approaches into the broader service.
• Build and maintain partnerships with women’s services, NHS providers, and local authorities.

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

We reserve the right to close before the deadline if we receive a large number of applicants.

Team Administrator

Overview

Watford and Three Rivers Refugee Partnership (WTRRP) provide services to refugees, asylum-seekers and other vulnerable migrants in our area.

We are looking for a part-time Team Administrator to support us with administrative duties to ensure the smooth running of services we provide as well as support with the volunteer recruitment process. This post is funded by the National Lottery grant until February 2027 with possibilities of being extended. This is a part-time post of 18.5 hours a week and is office based in Watford.

We are looking for someone with excellent interpersonal and administrative skills who understands the needs of our clients and partner organisations. In return we can offer you an interesting and rewarding role that enables you to give back to your community. We run a successful drop-in service every Tuesday from 11.30-1.30pm, a Social Hub for clients, as well as a number of ESOL classes. We have a full-time Caseworker and a part-time volunteer co-ordinator as well as over 60 volunteers.

Salary: £13,668 (£27,336 FTE)

Working hours: 18.5 hours per week, there is some flexibility regarding working days but must be available on a Tuesday.

Duration: This post is funded until Feb 2027 but, with good prospects of extension

Location: WTRRP, St Mary’s Church, Church St, Watford WD18 0EG

Closing date for applications: 17 October 2025

Interview dates: 29th and 30th of October 2025

We will ask for references from the successful candidate after interview, and also for your DBS if you have one issued in the last two years.

As a lawyer at The Animal Law Foundation, you will play a pivotal role in advancing our mission to protect animals through legal interventions. You will work closely with the Executive Director and supervise members of the legal team to identify and develop legal opportunities, you will also work closely with the Advocacy and Communications Officer to raise awareness of the legal interventions.

This is a unique opportunity to contribute to the growth and success of a ground-breaking new charity and create meaningful change in the animal protection landscape in the UK.

Position: Lawyer

Contract Term: 1-year fixed term with a view of renewing

Organisation: The Animal Law Foundation

Location: London (On-site) 

Salary: £32,000 to £45,000

mary Duties and Responsibilities

• Legal Strategy: Collaborate with our Executive Director to develop and implement effective legal strategies to advance our objectives. Conduct research and analysis to identify key issues and tactics to drive impactful change.

• Supervise: Supervise the legal caseworkers in their legal strategy and research. 

• Advocacy opportunities: Communicate legal strategy with the Advocacy and Communications Officer to ensure opportunities to advocate and communicate are not missed. 

• Public Relations: Represent The Animal Law Foundation at events, conferences, and public forums to raise awareness of animal law and policy issues. Collaborate with partner organisations and stakeholders to amplify our legal strategy and build strategic alliances.

• Project Evaluation: Monitor and evaluate the effectiveness of legal initiatives. Analyse data and feedback to inform future strategies and improve outcomes.

• Stakeholder Engagement: Engage with key stakeholders, including lawmakers, government agencies, NGOs, and the public, to build support for our objectives. Coordinate advocacy efforts, coalition-building, and public consultations.

More information can be found in the job pack. 

What does The Animal Law Foundation do? 

The Animal Law Foundation was registered with the Charity Commission in August 2022. It is primarily a legal research charity that looks into neglected areas of animal law and where appropriate will instruct lawyers to bring legal challenges to secure any systems in place to protect animals function as they should.

Groups like this exist in the environmental and the human rights space in the UK and in the animal protection space in other countries. There is a desperate need for such work to exist for animals in the UK. 

The UK still has some of the best animal welfare laws in the world, yet the opportunity for vast change contained within these laws is rarely explored. Through exploring these opportunities the whole system for animals can be improved and set global examples. 

It is of vital importance that laws that exist to protect animals are understood and applied. The Animal Law Foundation will work alongside stakeholders to ensure that this happens. 

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Job Title: Legal Project Officer

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: Four years 

Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK) 

Reports to: Senior Legal Officer and Senior Legal Projects Manager

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off. 

Salary: £30,000 to £32,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). 

Start date: 12 January 2026

Application deadline: 11:59pm on Friday, 7 November 2025

Interviews are anticipated to be held on 1 and 2 December 2025. Shortlisted candidates will be notified by Friday, 21 November 2025.

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

About the Role

The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.

The Legal Project Officer will work closely with the Legal Team (Legal Director and Senior Legal Officer) to run ILPA’s Working Groups and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.

You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. 

You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and the recently introduced Border Security, Asylum and Immigration Bill. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;

2. To coordinate and contribute to internal and external meetings;

3. To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;

4. To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;

5. To manage SLAC’s Steering Committees;

6. To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups

7. To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 

2. Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;

3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;

4. Relevant legal knowledge, skills and judgment, including:

   1. an ability to navigate and understand the Immigration Rules and Government guidance,

   2. a general understanding of UKVI processes, and

   3. an ability to clearly communicate legal and technical information orally and in writing;

5. Excellent attention to detail;

6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

   1. an ability to take a proactive approach to independent working, 

   2. managing workstreams effectively, 

   3. confidently taking responsibility for tasks and decisions, 

   4. meeting tight deadlines, and 

   5. taking a calm and diligent approach to problem solving;

7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 

8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and

9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.