Fixed Term Contract until 31 March 2021 - Part-Time (17.5 hrs p/w)

Located at the Woolwich Centre, with use of Camberwell office as required. Regular travel within the borough of Greenwich

Ref code: CFC-202

About St Giles and the Children & Families Service

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

For many families there are issues that precede a young person’s gang involvement. Personal circumstances typically involve poverty, unsuitable housing, separation, family conflict, domestic abuse, substance misuse, mental health and imprisonment. Without the right support, families can become trapped in a cycle of homelessness, crime, unemployment and poverty that is passed on from generation to generation.

St Giles Trust solution to this stark reality is our Children & Families Service. The C&F team offer an intensive and holistic approach and our caseworkers help to unlock chaotic families’ potential, and empowering them to raise themselves out of poverty.

About this key role

You will be embedded into the team, with a ‘whole family’ approach in mind to help and support families in order to assess risk, ensuring all family members feel safe, mentoring young people who are involved in or at risk of gang and serious youth violence and offering holistic support to enable the family to achieve their potential and raise aspirations.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing our clients to apply for this role.

What we are looking for:

• Personal experience of the Criminal Justice System, and/or being involved in a gang or knife crime.
• Experience of working with socially excluded children, young people and adults
• Experience of providing advice and guidance and/or mentoring to young people
• Mentoring Level 3 qualification (or be willing to work towards this).
• Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision,  season ticket loan and much more.

Closing date: 11pm, 20th February 2020. 

Interviews: 28th February 2020.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Permanent - Full-time (35 hrs p/w)

Whittington Hospital or Newham University Hospital

Ref code: SSH-202

Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles Trust as (Emergency Department) Specialist Caseworker and you will be embarking on a highly rewarding and career-enhancing position.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at service at Whittington and Newham’s Emergency Department. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About this key role

You will be embedded into the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. You will have experience of working with ‘high risk,’ vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

What we are looking for:

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
• Proven experience of working in a high intensity environment, with an ability to effectively manage your own wellbeing
• Experience of engaging successfully with ‘challenging’ young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Closing date: 11pm, 23rd February 2020. 

Provisional Interview date:  28th February 2020

Are you passionate about preventing homelessness? We have an exciting opportunity to join a unique new Accommodation Pilot as a Caseworker.

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association our clients are at the heart of what we do. We provide a bed and support to more than 2,700 people a night who are either homeless or at risk, and work to end homelessness and rebuild lives.

St Mungo’s Criminal Justice services, has been providing dedicated services to ex-offenders in custody and the community, since 1998. We are now looking for a number of Caseworkers to join the team of this exciting new accommodation pilot working with HMP Pentonville, Enfield and across London as required.

This unique project focuses on a thorough care approach meaning, individuals will be supported in custody and ‘Through the Gate’ into accommodation. As a Caseworker you will support a caseload of individuals for a 3 year period, offering support and advice while in custody at HMP Pentonville, at their stay in hostel accommodation in Enfield and floating support in their Private Rented Sector homes. You will offer a continued tenancy sustainment, recovery and reducing reoffending support for up to 2 years in private rented sector homes and the community.

The Caseworker role will suit someone with experience of working with or supporting vulnerable people to identify personal goals and supporting them through a process of change; and an understanding of the support needs of individuals who are engaged with the criminal justice system. We are looking for individuals who are dynamic and creative with excellent communication and negotiating skills, the ability to work in a busy, fast paced environment and who has the ability and commitment to help vulnerable people to make positive changes in their lives.

You will also be flexible to work in in a variety of settings including prisons, hostel accommodation and floating support.

In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we encourage you to apply.

Please ensure that you read the comprehensive job description and person specification for the role. When applying please address the person specification, clearly setting out how you meet the requirements for the role.

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

To find out more and apply please go to the St Mungo’s Careers page.

Closing Date: 10.00am, 7 February 2020

Interview and Assessments: 19 February 2020

It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate. Because of the nature of the role, prison clearance is also required.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Job Title: Senior Caseworker and Research Coordinator  

Reports to: London Programme Manager

Responsible for: N/A

Date of issue: January 2020

Job Purpose:

You will be responsible for leading a team of caseworkers, supporting men at risk of going to prison and those who have been in prison through Key4Life’s 7-step model. In addition, you will be responsible for reporting and gathering data for the London programme manager and our research teams.

Duties and responsibilities

Delivery:

• On the ground support of the young men including liaison and meetings with probation, other agencies & companies as well as accompanying & escorting to the above meetings, Work Tasters and workshops

• Regular communication with the young men on the programme

• Liaising with the mentors of the young men on a weekly basis in order to provide optimal support to the young men

• Supporting the Programme Manager in the organisation of monthly support meetings and weekly Emotional Resilience sessions plus weekly 1:1 action planning meeting

• Supporting the young men in obtaining work, such as assisting with job applications, CV writing & benefit/housing applications when necessary

• Continual updating of Key4Life secure database & online calendar

Research:

• Responsible for ensuring all research forms and application forms are conducted with each young man across all programmes

• Writing up the research as instructed by external researchers

• Supporting with other research when necessary (mentors/companies)

General Duties

The following duties are ones which all staff are required to perform:

• Observe health and safety procedures and work safely at all times;

• To be responsible for your own continuing self-development, undertaking training as appropriate to the working environment and location, and developments in your role;

• Conduct yourself with professionalism, tact and diplomacy at all times as a representative of Key4Life.

• Key4Life takes its responsibilities relating to safeguarding seriously and expects its staff to be aware of and adhere to the policies and procedures in place.

Key Attributes

Experience of dealing with young people who have been in prison or who may end up in prison

Understanding of youth culture, gangs and criminality

Excellent Leadership skills

Team Player

Effective Communicator

Well developed empathetic skills

We are looking for a full time (35 hours/week) Legal Advice and Information Caseworker to join our dynamic and committed Housing and Welfare team to help refugees, asylum seekers and migrants address their housing issues, debts, rent arrears, access welfare, secure accommodation and more.

You should have at least 2 years’ experience of providing 1:1 legal advice and information. You should be comfortable in multi-tasking, flexible and pro-active. We would like you to participate in policy work, campaign and develop partnerships and networks that will help improve the situation of refugees, asylum seekers and migrants. You will be based in Lewisham but will do weekly outreach at the Migrant Hub in Woolwich where you will see clients. You will be expected to help in the operation of the Hub as and when needed. To be successful you need to be organised, with great attention to details, computer literate and ideally with experience of Advicepro; our casework management system. Furthermore, we are looking for someone with great commitment and passion for the refugee and migrant sector. You should be able to work on your own as well as in a team.

LRMN is a thriving organisation, operating in London but focusing in south and southeast London boroughs. We deliver frontline services but we also lead/ participate on campaigns and policy work.

Ideally you should have experience of working with the voluntary sector.

Speaker of a refugee/migrant language is desirable.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are looking for a domestic violence practitioner to join our dynamic peripatetic team. An exciting opportunity to enhance your experience in a variety of support roles including working in accommodation based services, independent domestic violence advocate, independent gender violence advocate, independent sexual violence advocate and community outreach worker.

You will deliver a high quality professional service to survivors of domestic violence living in our refuges, those who access our outreach service and independent domestic violence advocacy services. You will work from any of our National sites, providing cover for services who need additional staff. You may be required to travel including some Monday – Friday overnight stays during your assignments.

Your role will involve providing invaluable practice and emotional support to men, women and their children advocating on their behalf in areas such as welfare, housing, courts, police and emotional support as well as supporting women to move to safe, permanent accommodation.

The successful candidates will be passionate about ending gender based violence and have experience of providing emotional and practical support in a paid or unpaid capacity. They will need to work flexibly and have strong organisational skills, good written and verbal communication, and an understanding of the importance of maintaining professional boundaries. The ability to work as part of an on-call rota is also essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 26th February 2020

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Background to the role:  

Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through supporting people; education; and campaigning.

Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year.  Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.  The Mayor’s Office for Policing and Crime (MOPAC) has awarded funding to Suzy Lamplugh Trust and partner agencies to continue the proof of concept Multi-Agency Stalking Intervention Programme (MASIP) in London.  This is an intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services as well as the voluntary sector. We have also secured funding from MOPAC to develop a trauma-led approach to advocacy as part of the London Stalking Support service.

The post will be primarily based at the Suzy Lamplugh Trust office in Vauxhall, but regular travel to other locations across London, including the Stalking Threat Assessment Centre (STAC), will be required. Travel to other locations in the UK may also be required occasionally.

We are looking for an ambitious, dynamic leader to lead this team and ensure that its work has maximum impact and is embedded into the core output of the charity.

Overall purpose of role:

• To work closely with the CEO and Head of Policy to ensure robust management of operational activity across the Trust, with specific focus on the National Stalking Helpline, advocacy service, Stalking Threat Assessment Centre, and London Stalking Support Service.
• To support the CEO in external representation of the organisation.
• To ensure the safe and effective delivery and development of the Trust’s provision for victims of stalking.
• To promote the work of Suzy Lamplugh Trust including the National Stalking Helpline and advocacy services, strengthening our voice as an authority on stalking and personal safety - both at work and in everyday life.
• To be a key part of the Trust’s leadership team, deputising for the Chief Executive as required.

To apply, please submit your CV and covering letter.   Note: applications without a covering letter will not be considered.

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.

Job Description:

Service delivery and development

• Provide strategic support, leadership, safeguarding and oversight to all areas of service delivery, including the work of the National Stalking Helpline, stalking advocacy services and London branch of the MASIP programme.
• Work with the commercial and finance teams to develop financially sustainable new projects, ensuring that timely information is provided to support the design and development of funding bids and any reports to funders on activities delivered.
• Proactively develop relationships with other agencies which enable effective collaborations and two-way signposting/referral to ensure beneficiaries get the best advice and support available.
• Perform the role of safeguarding lead for the Trust, ensuring staff have appropriate training and ensuring compliance with safeguarding policies.
• Support frontline staff and volunteers in dealing with complicated or sensitive enquiries.
• Ensure quality assurance of the operational services of the Trust.
• Support in the delivery and development of stalking training and consultancy packages, including briefings to other services.

Policy and research

• Support Head of Policy and Chief Executive on the co-ordination of responses to policy consultations, development of research, representing Suzy Lamplugh Trust at external meetings with funders, stakeholders, influencers and decision-makers. 
• Ensure that the Chief Executive and other Suzy Lamplugh Trust colleagues are appropriately briefed to represent the organisation’s position on a range of practice related policy issues.
• Identify opportunities for new partnerships, services, and influencing opportunities that will strengthen the Trust’s voice and expand its reach.

Management and leadership

• Lead a team of staff and volunteers
• Identify and address skills gaps or development needs of staff, particularly in respect of new product development
• Manage relevant departmental budgets
• Represent the Operations department on the leadership team

• Deputise for the Chief Executive, internally and externally, as required, including with the media
• Manage projects and budgets for the Operations team and restricted projects within the department remit, ensuring all service responsibilities and project deliverables are met within approved budget.
• Engage with Trustees via sub committees

Person specification:

(‘s’ denotes shortlisting criteria which must be addressed in covering letter)

Skills and abilities

• Ability to represent the Trust externally and deputise for the Chief Executive as required

• Significant experience, at least 4 years, offering strategic and operational direction to front line VAWG services (s)

• Demonstrable ability to synthesise large amounts of complex information into accurate, persuasive arguments
• Proven analytical and problem-solving skills
• Excellent oral and written communication
• Convincing influencing and negotiation skills with people at all levels (s)
• Understanding of the policy contexts in which Suzy Lamplugh Trust operates
• Leadership skills: the ability to inspire a team to strive to meet challenging goals 
• Management skills: proven ability to coach and support others while delivering testing personal objectives, interpreting corporate targets into clearly communicated work plans
• Collaboration and teamwork: proven ability to work collegiately with other senior leaders, represent the Trust externally 
• Ability to lead effective and engaging meetings
• Ability to design, develop and deliver projects and robust project management skills in order to direct projects (s)
• Understanding of the financial constraints of working in a small charity, and funding mechanisms within the sector, with proven ability to manage budgets (s)

Experience

• Representing an organisation to senior external stakeholders, including government and the media (s)
• Providing briefings to senior leaders to represent the organisation on key issues
• Experience of delivering training courses and/or presenting material at conferences
• Developing and managing services to people in challenging circumstances (s)
• Crisis and change management, maintaining high quality of delivery of new and existing services in changing environments (s)
• Designing and contributing to successful funding proposals or bids and reporting back to funders (s)
• Line management including setting targets and appraising individuals’ performance
• At least 4 years’ experience in senior management positions, operating at a strategic level and contributing to strategy development and delivery (s)

Personal attributes

• Committed to the aims and values of Suzy Lamplugh Trust: we expect all staff to uphold and reflect the ethos of Suzy Lamplugh Trust in all their work

• Ambitious: with responsibility for growing the organisation’s work in a number of key areas, you will be motivated to enable the Trust to compete as a significant voice within the sector
• Authoritative: you will be expected to deputise externally for the Chief Executive as required
• Results-driven: the Head of Operations will provide strategic direction to the team
• Approachable: as a senior representative of the organisation, you will need to be able to communicate effectively with a range of key stakeholders to get them on board
• Adaptable: you will need to be willing to take on tasks beyond the immediate scope of their job description from time to time including travel and occasional overnight stays
• Visionary: as part of the leadership team, your ideas will help to shape the organisation’s strategic plan 
• Resilient: able to operate within tight deadlines, in a changing environment

Appeals and Disputes Adviser
Home Based
£29,484 - £34,894 pro rata (£25,696 – £30,428 pro rata at trainee level)

Part time, working 21 hours per week

Are you passionate about using the law to challenge discrimination and ensure deaf children and young people receive the education support they need?

We are looking for a highly skilled advice caseworker to join our Appeals and Disputes team, to help families challenge education decisions to the Special Educational Needs and Disability (SEND) Tribunal, including representation.

Key duties include:

- Delivering advice to families and young people on SEN rights and options
- Providing advice to professionals including on our internal advice line
- Conducting casework and Tribunal representation in SEN and discrimination
- Sharing expertise and evidence to support policy and campaign work
- Supervising a team of pro bono legal volunteers with their SEN casework

You will have recent experience of advice and casework or a strong legal background in social welfare law, ideally in the area of education SEN.

Good casework, submission drafting and advocacy skills are essential, as well as the ability to explain complex legislation in plain language and empathise with families and young people. Highly organised, you will have experience of using a range of IT and digital tools to conduct your casework and be quick to pick up new areas of law and changing policy. You will be required to attend hearings and meet with families. The team also delivers workshops to families around the UK, so some travel will be required.

We are open to considering a trainee position to develop someone into the role providing they have the right skills and aptitude. To be considered for the trainee position, we would be looking for someone with experience of either providing advice or casework in social welfare law and a legal qualification or CPD in an area of law. Excellent communication and organisation skills will need to be demonstrated.

The salary paid to a trainee would be between £25,696 – £30,428, and we would be prepared to support and pay for the relevant courses such as IPSEA training or adviser training in order to support and develop the right individual. Following successful completion of training and probation, the salary will increase to the level specified in the advert of £29,484. Please specify if you would like to be considered for the trainee position under the skills and experience section of the application form.

To apply for this role, you will have to complete an online application and show how you meet the person specification criteria, as outlined in the job description. To do this we suggest you download both documents to help you (these can be found at the start of the application process). 

Currently, the application process works best on desktop / laptop devices.

The closing date for applications is on Sunday 1st March 2020 at 23:59.

We expect interviews to be held in London on Monday 16th March 2020.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.

We strive to provide an accessible recruitment process. If a disability or long-term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form.

Additional information about the support we offer is on our jobs page.

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.

We are also committed to promoting work-life balance amongst our staff.

To apply for the role of Appeals and Disputes Adviser, please apply via the button shown. 

This job is being posted by Webrecruit on behalf of National Deaf Children's Society. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Legal Caseworker, Advice Caseworker, SEND Advice Caseworker, SEN Advice Caseworker, or Social Welfare Legal Adviser. 

Prospectus is proud to be partnering with an independent charity, working towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and help them find the strength to move beyond crime. They are currently looking to recruit a skilled and resilient Case Manager to oversee a new pan-London service, providing specialist support to children and young bereaved by homicide, and for those who have witnessed a homicide.

As Case Manager, you will work to ensure the needs of children and young people bereaved through homicide are consistently at the forefront of all service activity. You will oversee a team of dispersed Homicide Caseworkers, delivering high quality, specialist support to service users across the capital. You will ensure the implementation of all quality standards and operating procedures, and will monitor the welfare of all staff and volunteers. You will ensure the service is delivered to budget, and will work collaboratively with colleagues across all teams and departments, as well as with a variety of external organisations.

To apply for this role, you must have demonstrable experience of working with bereaved people, victims of violent crime or other vulnerable people. You must be a skilled Manager, with significant experience of successful delivering services for children and young people, and of managing dispersed teams. You must have extensive experience of developing positive partnerships and other professional relationships with experience agencies, and of working with risk and needs' assements frameworks. Ultimately, you will be a strong, resilient leader, confident in leading teams to deliver specialist support services for those affected by crime.

Please note, this role is initially temporary 2-3 months, so please only apply if you are available immediately.
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To be considered, you must be available immediately and be in possession of a fully enhanced DBS (Adults and Children), issued within the last 6 months or registered to the online update service

“For anyone looking to work in the homeless sector, I can’t recommend a better place to do it than Glass Door” Daniel Smith, former Glass Door caseworker

Glass Door Homeless Charity is London’s largest open-access winter night shelter. This award-winning, independent charity provides shelter and support for those with nowhere else to turn.

Our shelters run from a different church venue, every night of the week in the boroughs of Kensington & Chelsea, Hammersmith & Fulham, Richmond and Wandsworth. 

You will work waking shifts that run from either 7.30pm or 10pm until 7.15am.  Working as part of a two-person team, you will be responsible for ensuring the security and safety of all guests in the shelter through the night, and that all project activities meet health and safety requirements.  You must remain awake and alert throughout the night and respond appropriately to any situations or emergencies that may occur. 

The shelters house around 35 people each night – though more may be accommodated if the weather is exceptionally cold.  You will be expected to take part in regular checks throughout the night.  The two duty Project Workers are also responsible for preparing and serving breakfast to our guests and ensuring that everyone leaves each venue by 7am.

We are looking for confident and empathetic people to join our overnight team.  Come and be part of something special and help us to relieve poverty amongst street homeless people of West London.

Start Date

The start date will be early November, with a number of training and induction days taking place in October.  

Working for Glass Door

We’re a rapidly-growing team who work together to make a positive impact. If you believe in our ethos and want to make a difference, get in touch.

Glass Door provides its employees a full induction as well as learning and development opportunities and access to our employee wellbeing programme.

We operate an equal opportunities policy and welcome applicants from all sections of the community. Although Glass Door services normally take place within churches or church-owned properties, people of different faiths or no faith work, volunteer, or are guests of Glass Door.

Job Description

The Overnight Project Worker team is responsible for the following:

1. The overnight operations of our night shelter project which accommodates around 35 people per night.
2. Monitoring guest welfare throughout the night and responding to any situations that arise.
3. Maintaining good, positive relationships with shelter guests and volunteers.
4. Responding to emergencies appropriately, following the Emergency Procedure if necessary.
5. Following best practice procedures for the security and safety of the guests and volunteers.
6. Ensuring the security of the venue is maintained to the highest possible standard at all times.
7. Following health and safety requirements, including food hygiene standards.
8. Preparing simple breakfast for 35 people including clearing away afterwards.
9. Ensuring that all guests leave promptly in the morning and that the venue is secure.
10. Ensuring the venue is in an acceptable condition for daytime activities.
11. Ensuring that the van is loaded correctly with shelter provisions.
12. Maintaining good communication with the Shelter Managers and Operations Manager, communicating regularly to report on progress and concerns.
13. Ensuring overnight checks are completed every 20 minutes throughout the night.
14. Ensuring that all reports are completed accurately, immediately after overnight checks and at the end of the shift.
15. Undertaking any other duties to aid the good running of the project, as required by the Shelter Managers, Operations Manager or Chief Operating Officer

Person Specification

Essential

• Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner
• Ability to work as part of a team and be a supportive team member
• Empathetic approach to people in difficult situations
• Confidence to deal with challenging behaviour
• Excellent communications skills
• Ability to carry out manual handling tasks
• Willingness to work through the night
• Ability to adhere to and implement Health & Safety, personnel and operational policies
• Understanding of and commitment to Equal Opportunities

Desirable

• Driving licence and willingness to drive a shelter van when required
• Relevant training certificates (First Aid, Health & Safety, Fire Safety)

Please apply by 9am on 16 September 2019.

Do you want to help make the world a better place with your practical litigation experience in human rights or public interest cases? We are seeking a Legal Officer based in London or New York, with strong research and drafting skills who can develop and execute strategies of complex litigation.

The Open Society Foundations work to build vibrant and inclusive democracies whose governments are accountable and open to the participation of all people. We are active in more than 120 countries, making us the world’s largest private funder of independent groups working for justice, democratic governance, and human rights.

The Open Society Justice Initiative (JI) uses strategic litigation and other kinds of legal advocacy to defend and promote the rule of law and to advance human rights. We employ litigation, advocacy, research, and technical assistance across a range of issues.

As a Legal Officer at Open Society, you will:

• Conceptualize strategic human rights litigation on areas of JI’s priorities, especially those relating to criminal and regulatory law; develop and execute strategy on assigned cases;
• Manage litigation strategy for complex human rights cases, including leading/overseeing specific-case litigation teams of lawyers and experts;
• Undertake legal and factual research into complex issues of human rights law and procedure;
• Draft legal applications, briefs, pleadings and other documents for submission to domestic and international administrative forums, tribunals and courts, and support other Justice Initiative lawyers in the same activities;
• Provide technical assistance and strategic advice to professional clients, project partners, and external organizations (NGOs) involved in strategic litigation by providing advice on substantive legal questions, procedure before human rights courts and tribunals and analysis of individual cases;
• Ensure appropriate professional standards and client care protocols in all Justice Initiative litigation.

We are looking for someone with a degree in Law with substantial post-qualification experience and a solid background in litigation. Demonstrated experience in conceptualizing, managing complex human rights litigation and litigation teams, ability to conduct research, write and edit a range of different materials including reports, legal documents, blogs and submissions for different audiences. Proficiency in French and English, with strong written and oral communication skills in both languages.

We offer ample opportunities to learn and grow, from annual professional development allowances to onsite trainings and brown bag lunches with visiting experts. Along with excellent benefits and perks designed for your well-being and a healthy work-life balance.

For further information and to apply, please visit our website via the apply button.

Closing date: 29 February 2020.

We aim to build an inclusive workforce that is reflective of the populations we support, and actively seek applications from those who are marginalized and underrepresented. We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

Primary Care Networks (PCNs) involve GP practices, community services and local residents working in partnership to improve the health and wellbeing of communities. Link workers are key to this process, and in north H&F we are building a service that will enable every GP practice to have a dedicated PCN link worker for five days a week.

This link worker role is about people and places- supporting patients to become more independent, and building relationships within the local community, so we are looking for enthusiastic, motivated and energetic individuals who have a passion for people and want to make a difference to the White City community.

This is an exciting opportunity to help us build our link worker service from the start, so if this is you, and you have the ability and desire to work independently within a wider team, then we’d love to hear from you.

The role is being hosted by H&F GP Federation on behalf of the PCN. The closing date may be brought forward dependent on the number of applications.

How to apply

Please send your cover letter and CV (optional) to Rosie Stewart

In your cover letter please include;

- Name, email, contact number and address
- Educational and Professional Qualifications
- Relevant Training Courses Attended
- Indication of any Membership of Professional Bodies
- Employment History including Name of Employer, Grade (if relevant), Salary, Period of Notice, Reason for Leaving and Brief description of your duties and responsibilities.
- References always including current employer
- Supporting information

Main Purpose of Job

'Today is the first day of the rest of my life, and I can't stop smiling'

So said one of our clients a few years ago, as he left our centre with her suitcase, on his way to her new flat. A few months prior he had been sleeping rough outside a block of flats off Edgware Road. Today he wakes up and walks to his work along the Thames, where his flat is based. It was a great day.

And you can be part of that. You can make that happen.

At Ashford Place, we run a project, unique to London, a day and night centre that is open 24/7, 365 days a year. Its goal is to provide support for up to 30 rough sleepers a night, providing them with the support needed to move into long-term accommodation and address their underlying needs.

In the key role of Administrative Assistant you will be the first point of contact to people contacting the service on the phone or in person. You will be responsible for providing advice to people who are sleeping rough or experiencing homelessness, directing them to relevant support internally or externally. With support from the Director of Services you will be responsible for ensuring a high quality service at all times.

This role will suit those with experience of working in a fast paced environment, providing high quality advice and customer service. An understanding of the issues faced by vulnerable people and the difficulties they experience in accessing services is essential in this role. If you have great communication skills and are able to work with others whilst managing your own time, have the ability to empower individuals to make positive changes we encourage you to apply.

We are looking for someone who is approachable, calm under pressure and happy to multi-task. You will also need to keep the Reception area clean and tidy and ensure that all clients are made to feel welcomed. 

Key Responsibilities

• Act as first point of contact for all clients, showing empathy and understanding. 
• Receive telephone calls for staff across the organization, forwarding to the correct caseworker or signposting to other services.
• Booking appointments with clients who require assistance from the service 
• Manage the post system, sorting and distrubiting all post. 
• With the assistance of the Housing Manager, keep an up to date rota of all staff, ensuring that shifts are covered far in advance. 
• Procuring supplies requested
• Organizing, arranging and coordinating meetings
• Additional adminstrative tasks

Experience

1. Experience of working in an environment where showing empathy and understanding is required for the smooth running of the service

2. Good working knowledge of IT systems, including email, internet and Microsoft Office software (ie. Word, Outlook and Excel).

3. The ability to read, speak and write English to a level that enables effective communication

In order to apply, please send us your CV and cover letter 

Department: Housing & Welfare Services

Responsible to: Director of Housing and Welfare

Hours: Full time contract 35 hours

Hours: 9-5

nia has been delivering services to women, girls and children who have experienced domestic and sexual violence since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

East London Rape Crisis provides confidential specialist support to women and girls who have experienced sexual violence, including rape and childhood sexual abuse. Our services include: an Information and Support line, Advocacy and Counselling services.

nia is an approved member of Rape Crisis England and Wales, an umbrella organisation supporting Rape Crisis Centres across the country. Rape Crisis is completely independent of the government and the criminal justice system

Hours: Part time: 28 hours per week

Term: Permanent

We are looking for an exceptional woman to lead our counselling team. Ideally you will have counselling/therapeutic experience with women and girls and/or experience of managing services for women and girls who have experienced male violence.

CV’s will not be accepted. 

Closing Date: 10am, 4th March 2020

Interview date: 12th March 2020

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.