Finished your LLB, GDL, LPC or BTPC and eager to develop your legal skills addressing social justice issues, and ready to join our dynamic legal team then maybe this is a job for you. We are specialist drugs charity grounded in protecting the rights our clients who experience substance (alcohol & drugs) dependancy gain accees to health, housing and economic rights. These areas significantly improves a person’s life chances and integration back into their community. Whilst legal services are available to the public via other sources, our client group will often be unable to access such services because of fear of stigma or discrimination. 

We're looking for someone with preferably 1 years’ experience of providing social welfare legal advice either as a caseworker or paralegal, or at least one year’s recent experience of providing Generalist Advice to the public, this should include having undertaken casework in welfare rights, housing and debt.

Victim Support is looking for an Adult Homicide Service Caseworker, although this role is pan-London we are particularly keen to cover North and West London. The post is full time, working 37.5 hours a week 9-5, please note there may be some requirement to work unsocial hours based on service user's needs.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need, voices heard and respect they deserve.

The successful candidate will be joining our London team and will be responsible for providing a high-quality, front-line service to bereaved people following Murder, Manslaughter, and Pilot Witness Service delivering a premium service.

You will be expected to act as the named contact and manage a complex caseload while maintaining multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs; you will ensure that bereaved people are central and integral to all processes that concern them.

You will be required to build effective links with operational colleagues in the region including the Witness Service. You will need to have excellent communication skills (telephone, email and face-to-face meetings), an ability to build and sustain solid working relationships with various partners and most importantly build rapport with victims. The post requires Caseworkers to visit victim's homes.

The ability to advocate and support victims through their recovery is a must, as well as managing the multi-faceted challenges you will experience on a day-to-day basis.

Applicants should have experience of working with vulnerable people. They should also be able to work under their own initiative and be able to prioritise work and conflicting demands/needs and interests, whilst keeping victims at the focus of all work undertaken.

You will be able to organise your diary to meet the needs of victims, whilst being able to respond to other tasks as they present. You will be IT proficient (word, Outlook, Case Management systems), the ability to maintain timely and accurate records is also an important aspect of the Case Worker role.

Being a Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate, professional and committed team who support and mentor each other to ensure Victims receive an outstanding, and consistently premium service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

IOM UK is currently supporting EU nationals and their families in the UK to help them secure and maintain their residency rights after Brexit. IOM is working with Local Authorities across Scotland to support individuals who may struggle with accessing the application processes and information themselves, to provide them with quality immigration advice and practical support to access the EU Settlement Scheme (EUSS).

IOM is looking to recruit a caseworker, registered with OISC (The Office of the Immigration Services Commissioner) at Level 1, 2 or 3 Immigration (Please note: this must be OISC Level 1 or above Immigration qualification, not Level 1-EUSS only.)

This role is based in Glasgow, with the possibility to work from Edinburgh, and with travel across Scotland as necessary. The caseworker will be responsible for outreach and support to Local Authorities and other stakeholders in Scotland, and will provide one-to-one immigration advice and direct assistance to EU citizens to make their applications. 

For more details about the role, please click on the below link and visiti our vacancies page: https://unitedkingdom.iom.int/vacancies

Catherine West MP is seeking a Caseworker & Constituency Support Officer, working between Westminster and her constituency office in Wood Green.The role is a full-time position, but we also welcome applications from people interested in a part-time, flexible role with a minimum of 19 hours per week.Any successful candidate would need to be available to work at Catherine’s busy advice surgeries held on Fridays in Wood Green.

Your role will be to provide advice and support to Catherine West MP’s constituents on a range of issues, such as housing, welfare, immigration and health, and help to resolve problems through liaison with government agencies, voluntary sector or other organizations.

You will also take responsibility for organising constituency events including Catherine’s Summer School for local young people which is next scheduled to take place in July 2021.

The job will include:

• Attending Catherine’s busy surgeries to interview constituents concerning their cases and issues.
• Assessing and promptly responding to casework coming in via post, email, or telephone.
• Raising concerns by letter/email with appropriate agencies (ie, Home Office, Haringey Council, Jobcentre Plus) and keeping residents updated.
• Taking overall responsibility for the delivery of meetings and events including Catherine’s Summer School, pop-up advice surgeries and community meetings as required.
• Phone answering in rotation dealing with enquiries from constituents.
• Assisting with the work of other colleagues as required and communicate appropriately with internal and external contacts.
• Retaining records and information confidentially and in line with the Data Protection Act.
• Some evening and weekend working may be required. 

Applicants should have a strong interest in local and national politics, sympathy to the values of the Labour Party and an awareness of the constituency of Hornsey & Wood Green. You will work alongside and report to the Senior Caseworker with overall line-management by the Head of Office.

The successful candidate will have the following:

Essential:

• Previous casework experience, as well as knowledge of immigration policy, housing policy or practice and welfare rights.
• Excellent interpersonal, oral and written communication skills, with a positive and flexible approach.
• Good telephone manner and the ability to demonstrate patience and empathy.
• Excellent IT skills including ability to use a casework tracking system (the office uses Caseworker), MS Office Applications (Word, Excel and Outlook), Internet and Intranet.
• Ability to work at pace without losing quality, and to handle multiple competing demands and short deadlines.
• Interest in current affairs and sympathy with Labour Party values.

Desirable:

• At least one year’s casework experience for an elected representative.
• Experience in meetings and events organising.
• Competence in using Caseworker.MP software.
• Knowledge of a community language.

We would particularly welcome applications from groups currently underrepresented in the Houses of Parliament such as BAME communities and people with disabilities.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). 

To apply, please send: 
- a covering letter (no more than one side) outlining your suitability, paying particular attention to the essential & desirable skills we are looking for and indicating if you are interested in the role full or part-time, 
-a CV of no more than two sides of A4 
- contact details for two references (including your current or most recent employer)

A covering letter must be included in your application if only a CV is submitted your application will not be considered.

Camden Disability Action is a disabled peoples’ organisation which promotes the independence and inclusion of Disabled people, challenges discrimination and works to achieve social change.

We are seeking a highly motivated Welfare Benefits Caseworker to join our new Advice service. You will have excellent specialist knowledge of all health and disability benefits and be excited about working for an organisation which is run by Disabled people for Disabled people.

This is a full-time (35 hours per week), permanent position funded by Camden Council until 2023, with a possible extension until 2027.

The role will be performed remotely in the short term before moving to face-to-face at the Greenwood Centre in Camden when the COVID-19 situation improves, and it is safe to do so.

For further information, download a copy of the job description and person specification.

Click the Apply button for details on how to apply.

Closing date: 10am on Monday, 24th August 2020.

Camden Disability Action in committed to equality, diversity and reflecting the communities we serve. We particularly welcome applications from Disabled people and from Black, Asian and minority ethnic communities. Camden Disability Action is a registered charity, number: 1162787.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We are excited to deliver services in Enfield, Waltham Forest and Islington working at the forefront of tackling homelessness in London. Working with the Housing Options teams, these services will support single adults to help prevent or relieve their homelessness and then sustain their tenancies.   

As a Caseworker you will be responsible for assessing applicant's needs and then producing and delivering highly effective support plans, to achieve the applicant's housing goals.  To be part of our service we are looking for experienced and highly motivated individuals, who can hit the ground running and work to ensure that we really have an impact on our client’s lives.

To be successful you will have:

• An understanding of working in floating support services; with a demonstrable knowledge of Housing and other related Legislation.
• Experience of delivering high quality, structured and time limited interventions that prevented or relieved homelessness.
• Experience of completing in depth assessments and producing planned co-produced support plans focused on setting and achieving goals.
• Ability to work in close partnership with external agencies and effectively liaise with a range of service providers or agencies; in order to establish or improve services for clients.
• Ability to be self motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

Closing date for applications: 16th September 2020 (at Midnight)

Interviews to be held on: 24th September 2020

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Job description

Job Description

Job Title: Senior Caseworker

Region: White City, London

Reports to: Training and Delivery Director (TDD)

Responsible for: N/A

Job Description

You will be responsible for managing a caseload of 18-30-year-old young male participants who have been to prison or are at risk of going to prison, supporting them through the innovative Key4Life 7-step programme. You will use all your local Bristol, North Somerset and BAME community knowledge, business connections and agency networks to create real practical opportunities for these men to thrive.

QUALIFICATIONS:

Essential:

• Relevant level 3 or 4 qualification in youth work, social work, health and wellbeing or similar

Desirable:

• Information, Advice and Guidance

• Counselling

• NLP

• PTLLS/ Certificate of Education and Development

• Training/group work – information education delivery.

• Relevant qualification in substance misuse studies

KNOWLEDGE & EXPERIENCE

Essential:

• Significant experience of working with 18-25-year olds

• Experience of managing a caseload

• Experience of working with ex-offenders/ young offenders

• Working with young people in group and one-to-one settings.

• Experience of mentoring a caseload

• Knowledge of issues around risk and vulnerability amongst young people.

• An awareness of the current issues relating to at risk and vulnerable young people.

• Knowledge of engagement and intervention strategies.

• Knowledge of appropriate youth policies.

• Understanding and experience of Performance Management of practices, procedures and target achievement.

• Experience of using recording and data collation systems

Desirable:

• Knowledge of support and referral agencies within West London

• Experience of intervention work in prisons

SKILLS & ABILITIES

Essential:

• Clear risk assessment skills, particularly when working with young people with complex needs.

• Ability to maintain positive relationships with key partner agencies.

• Ability to manage conflict & negotiation skills.

• The ability to contribute to ongoing service evaluation and review

• Communicate well in a range of settings, with different people.

• Good organisational skills (for self and others).

• Work effectively in a team.

• Manage conflicting demands.

• To be able to adopt a flexible approach to all aspects of work.

• Problem solving and a “can do” attitude.

• Basic ICT skills.

• Excellent verbal and written communication skills.

• Attention to detail.

• Understanding of spreadsheets and importance of monitoring

Desirable:

• Experience of, and commitment to, involving service users in the development of the service

OTHER

Personal Qualities

• A high level of communication, interpersonal and presentation skills.

• Ability to liaise and work collaboratively with professionals from other agencies

• Ability to work effectively under pressure and with minimal supervision.

• Honest and reliable.

• Commitment to implementing equal opportunities and anti-discriminatory practices

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Bermondsey and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Senior Money Advice Caseworker

NJC Salary Scale SO2 - £34,121 to £34,985 per annum 

Full-time, Permanent

We are looking to recruit an experienced Money Advice Caseworker to provide technical support to the money advice team and assist clients with complex debt problems and advise on income maximisation.

The role includes to:

• Assist in providing and developing a high quality money advice service
• Undertake specialist level money advice casework
• Lead in ensuring financial capability is integrated into the debt advice process
• Provide technical support and development of Volunteers, Trainees & Advisors

To be successful you will need:

• Experience of providing support to junior colleagues to aid their development
• Significant recent experience as a money advice caseworker in a target driven environment
• Hold an accredited qualification in debt advice
• A commitment and understanding of the Service’s aims, principles and equal opportunities policies

Closing date: 9.00am Monday 24th August

Interviews: Thursday 27th August

For further information and an application pack please visit our website via the Apply button. 

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Women and Girls Network (WGN) is looking for an experienced and dynamic Advice Caseworker to join our highly successful Advice Service. 

You will work from a woman-centred, trauma-informed and survivor-led integrated approach, providing advice and advocacy support for survivors of Violence Against Women and Girls (VAWG), supporting them through their healing journey.

This is a fast-paced role, delivered through an intersectional, anti-oppressive, black-feminist framework, which strives to address additional barriers and meet the diverse range of survivors needs.

You will be supported by a team of experienced practitioners and receive an ongoing package of specialist training and clinical supervision.

The successful candidate will have specialist knowledge in VAWG, as well as frontline experience of supporting survivors in an innovative and holistic way. They will also have excellent ability to communicate and engage with a wide range of people via different mediums.

This is a unique opportunity for an exceptional practitioner to join one of the leading specialist support services within the women sector, and play a pivotal role in the development and delivery of a service which improves responses, access and support to survivors of VAWG in London. If you have the required skills, and want to join this unique and innovative project, we would love to hear from you.

This role will initially be on a remote-working basis, changing to office-based (in Ealing) and involving some travel across London when circumstances allow.

WGN’s employee benefits include: 3% pension contribution, enhanced annual leave entitlement, access to accredited training and development opportunities & an Employee Assistance Programme.

Interviews due to be held on: Friday 11th September 2020.

This post is subject to satisfactory references and a DBS Check.

WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9 Part 1.

Fixed Term until July 2021 (with potential extension dependent on additional funding being secured).

Women and Girls Network (WGN) is looking for an experienced and dynamic Advice Caseworker to join our highly successful Advice Service. 

As an Advice Caseworker you will work from a woman-centred, trauma-informed and survivor-led integrated approach, providing advice and advocacy support for survivors of Violence Against Women and Girls (VAWG), supporting them through their healing journey.

This is a fast-paced role, delivered through an intersectional, anti-oppressive, black-feminist framework, which strives to address additional barriers and meet the diverse range of survivors needs.

You will be supported by a team of experienced practitioners and receive an ongoing package of specialist training and clinical supervision.

The successful candidate will have specialist knowledge in VAWG, as well as frontline experience of supporting survivors in an innovative and holistic way. They will also have excellent ability to communicate and engage with a wide range of people via different mediums.

This is a unique opportunity for an exceptional practitioner to join one of the leading specialist support services within the women sector, and play a pivotal role in the development and delivery of a service which improves responses, access and support to survivors of VAWG in London. If you have the required skills, and want to join this unique and innovative project, we would love to hear from you.

This role will initially be on a remote-working basis, changing to office-based (in Ealing) and involving some travel across London when circumstances allow.

WGN’s employee benefits include: 3% pension contribution, enhanced annual leave entitlement, access to accredited training and development opportunities & an Employee Assistance Programme.

Interviews are due to be held on: Friday 11th September 2020.

This post is subject to satisfactory references and a DBS Check.

WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9 Part 1.

Do you want to work in a role where you can support people to rebuild their lives?

About the role

The Ealing Resettlement and Prevention team provides support to clients who were previously rough sleeping in the borough and have found it difficult to access or sustain a life away from the street. They may also work with clients who are at risk of rough sleeping and need intensive support to prevent this.

The Senior Case Workers offer tailored support to each client covering a holistic range of areas including money management, substance misuse, housing options and mental health support. The Service aims to offer a flexible creative and personalised approach to clients which can mean that no two days are the same.

Given the large geographical and demographic spread of Ealing it is desirable but not essential for you to have a valid driving licence and language skills in Punjabi, Hindi and or Polish.  

Who we’re looking for

The Senior Case Worker role would suit someone who is proactive and passionate about supporting clients to rebuild their lives. The idea candidate would be able to offer personalised support to each client, showing creativity with problem solving and demonstrating resilience and patience.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more please visit St Mungo's website.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am Wednesday 2 September 2020

Interview and assessments on:Thursday 10 or Friday 11 September 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Background: Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies. 

Overall purpose of role:  

The overall purpose of the role is to provide expert advice and advocacy to victims of stalking.

• To give guidance and information by telephone, email and face to face to those affected by stalking.

• To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims.

• To provide support and guidance to volunteers where necessary.

• To support the Stalking Support Team Leader and Helpline Manager where required. 

Fixed Term Contract for 6 months, with possibility of extension.

Please refer to attached Job Description and Person Specification. To apply, please submit your CV and a covering letter addressing the shortlisting criteria. Note: applications without a covering letter will not be considered.

Background: Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies. 

Overall purpose of role:  

The overall purpose of the role is to provide expert advice and advocacy to victims of stalking.

• To give guidance and information by telephone, email and face to face to those affected by stalking.

• To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims.

• To provide line management to helpline sessional staff 

• To provide support and guidance to stalking advocates and volunteers where necessary.

• To support the Stalking Support Team Leader and Helpline Manager where required. 

Fixed Term Contract to March 2022.

Please refer to attached job description and person specification. To apply, submit your CV and a covering letter addressing the shortlisting criteria. Note: applications without a covering letter will not be considered. 

Background: Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies. 

Overall purpose of role:  

The Mayor’s Office for Policing and Crime (MOPAC) has awarded funding to Suzy Lamplugh Trust and partner agencies to continue the proof of concept Multi-Agency Stalking Intervention Programme (MASIP) in London.  This is an intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services as well as the voluntary sector.

The overall purpose of the STAC Senior Stalking Advocate is: 

• To provide expert advice and advocacy to high risk victims of stalking within a pioneering multi-disciplinary setting; 

• To closely liaise with other professionals in the Stalking Threat Assessment Centre to ensure a robust and holistic response to stalking; 

• To work as part of a multi-agency team developing a new response to stalking; and 

• To support the STAC Advocacy Service Manager and National Stalking Helpline Manager as required. 

Stalking Advocates will have the opportunity to be considered to participate in intensive training on trauma-informed advocacy support as a prerequisite for developing into a new role as a Specialist Stalking Psychological Advocate. Selection for this training programme is expected to take place late Summer 2020 and will be open to people who have had no previous experience of therapy but who are open to doing personal work in a group setting. 

This is a Fixed Term Contract until 31 March 2021. 

Please refer to the attached Job Description and Person Specification. To apply, please submit your CV and a covering letter, addressing the shortlisting criteria. Note: Applications without a covering letter will not be considered.