This is an exciting opportunity for an experienced caseworker to join Z2K’s advice services team to provide in-depth advice and casework on a range of Social Security and housing issues. You will have at least 2 years’ experience of providing social welfare advice and casework and the ability to manage a varied caseload. You will have in-depth knowledge and understanding of welfare benefits law, regulations and guidance as well as experience of representing clients at First-tier Tribunal. You will share our passion for tackling poverty and injustice and commitment to working in an anti-oppressive, non-discriminatory and empowering way with people from a range of backgrounds and experiences.

Z2K is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Closing date: Sunday, 1th August 2021 at 23:55

We are excited to deliver services in Islington and Waltham Forest working at the forefront of tackling homelessness in London. Working with the Housing Options teams, these services will support single adults to help prevent or relieve their homelessness and then sustain their tenancies.   

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

As a Caseworker you will be responsible for assessing applicant's needs and then producing and delivering highly effective support plans, to achieve the applicant's housing goals.  To be part of our service we are looking for experienced and highly motivated individuals, who can hit the ground running and work to ensure that we really have an impact on our client’s lives.

To be successful, you will have:

• An understanding of working in floating support services, with a demonstrable knowledge of Housing and other related legislation.
• Experience of delivering high quality, structured and time limited interventions that prevented or relieved homelessness.
• Experience of completing in depth assessments and producing planned co-produced support plans focused on setting and achieving goals.
• Ability to work in close partnership with external agencies and effectively liaise with a range of service providers or agencies; in order to establish or improve services for clients.
• Ability to be self -motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing date for applications: 1st August 2021 (at Midnight)

Interviews to be held on: 9th & 10th August 2021

This post will require an Enhanced DBS check to be processed for the successful applicant. 

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited

Da'aro Youth Project is looking for an experienced caseworker to join our small team based in Streatham Hill. We are interested in recruiting a part-time Youth Caseworker working 2 or 3 days a week.

We are a small community-led organisation supporting young refugees from the Horn of Africa.

Da'aro Youth Project was established in 2018 by members of the Eritrean community in London. Eritreans, Ethiopians and Sudanese are some of the largest nationality groups of unaccompanied minors to arrive in the UK in recent years. Asylum-seeking children and young adults arrive here after traumatic journeys through the Sahara Desert, Libya, the Mediterranean Sea and after crossing borders in Europe, such as in Calais. Once here, young people often struggle to adapt to new lives separated from their families, and find that navigating the complex asylum and social care systems can be stressful and traumatic. We aim to promote the wellbeing of these migrant young people living in the UK, through direct support, through building bridges in the Eritrean community and through advocating for changes to unfair and discriminatory systems which undermine their wellbeing.

We want newly arrived asylum-seeking young people to feel at home and to know they have someone to turn to in a crisis.

Towards this aim we run a weekly youth club – Injera Club – and provide advice, support and advocacy through our casework service for young people in need. 

Through trauma-informed, intensive casework we identify the needs of young people, advocate for their interests within the care and asylum system, and connect young people with the services, opportunities and support they need to reach their goals. 

The Youth Caseworker role will:

Work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and make progress in their personal, social and educational development so that they can achieve their full potential.
Provide holistic casework, advice and practical support to young people aged 14 to 21 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer -term needs of young people are met.
To encourage the active and meaningful participation of young people in all aspects of Da’aro Youth Project’s youth service delivery.
You'll need to have relevant experience and the energy and determination required to work positively with young migrants who are at risk or in crisis along with the ability to manage a complex caseload and the desire to work as a member of a small team.

Preference will be given to those applicants who have previous experience in casework with children, young adults, and refugees and asylum-seekers – and those applicants with refugee language skills (Tigrinya or/and Amharic).

Closing date for Applications is 23.59 on Sunday 8th August 2021.

Interviews will take place during the following week or so.

To apply, please complete the attached application form and return it to us via our website (see link above).

Please indicate on your application which days you are available to work.

Location: Working from home/Head Office- Islington 

Salary: Unqualified: £26,000- £27,000 Qualified: £27,000-£29,000 pro rata per annum (depending on qualification and experience)

Hours: 37.5 

Contract: Permanent

Vacancy Reference: SWA3132

Closing Date: 5th of August, 12 pm

Interview Date: 12th of August

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

The advice team provides advice and short-term casework to women experiencing VAWG across 16 London boroughs. The Housing Caseworker will provide Pan-London Housing advice and casework support to women (aged 16+) affected by all forms of Violence against Women and Girls (VAWG). 

About the Role

• Providing housing advice and casework support to women and girls affected by VAWG, achieving positive outcomes as per funding requirements.   

• Carrying out face to face support and regular housing advice surgeries for service users. 

• Identifying and developing strong partnerships and links across London voluntary and statutory housing providers to improve housing options for service users. 

• Expanding knowledge and best practice/resources around housing and how it relates to VAWG across the Organisation and the Ascent Advice and Counselling strand.

• Working as part of the Ascent Advice Team to provide advice on the Ascent Advice line per rota. 

• Working closely with other teams, Ascent partners and services to develop the service and support pathways.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

The post-holder must have the ability to work as part of a team in a fast-paced environment, the ability to learn new skills and the desire, passion, resilience and empathy to support women and girls who are affected by VAWG and might be in crisis situations. 

This post requires proactive working, strong advocacy skills, the ability to prioritise and manage a busy workload, and good communication and empathy skills. 

This role also requires a good understanding of the options available to women who experience VAWG, including up to date knowledge of housing, legal remedies, family law, safeguarding and welfare benefits.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applicants from black minority and ethnic communities as these are currently under-represented in our staff team.

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.

Victim Support is looking for Caseworkers (Complex Case Independent Victim Advocates), office based in various locations across London.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of this role is to provide high quality holistic support to all victims and witnesses of crime referred to Victim Support whether by the Police another agency or self-referred.

As a Complex IVA, you will lead on support for your allocated caseload of clients coordinating with others internally and externally as required. There will be a particular focus on those that are the most vulnerable, including repeat victims and victims of high harm crime.

You will be expected to provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times. As well as being tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system. In all, you will be able to demonstrate resilience and flexibility in your approach to work, which will be assessed throughout.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Our client provides a range of innovative services to help vulnerable women avoid, survive and exit the criminal justice system. They are now recruiting for an Advocate for their Lambeth-based Hub, delivering one to one support and advocacy, group work, counselling, specialist substance misuse and domestic abuse services for women who are in contact with, or at risk of being in contact with, the criminal justice system. This position is offered on a temporary basis (initially for 1-2 months whilst the client recruits permanently), working from home 3 days per week with attendance to the office, based in Stockwell twice a week.

The purpose of this role is to deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons. This will focus on early intervention, and holistic provision as part of a 'whole system' multi-agency response that looks to address the root causes of women's offending. Managing a caseload of women, you will work collaboratively with internal and external stakeholders and partners to ensure your clients receive a full wrap around service and support, whilst ensuring they are fully involved in the designing and delivery of their intervention.

To apply for this role, you must be an experienced keyworker and/or advocate with significant experience of supporting vulnerable people (preferably women and/or in the criminal justice system). You must have experience of delivering effective casework support and advocacy to service users and will have experience of working collaboratively with external agencies at an operational level. A thorough knowledge of the impact the criminal justice system has to women is crucial and a strong knowledge of safeguarding policy, practice and procedures would be highly beneficial.

To be considered, you must be in possession of a fully enhanced DBS check, issued within the last year or registered to the online update service.

Please also note, this post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CV's on an ongoing basis so it is highly recommended to submit your application as soon as possible. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

Prospectus is delighted to be working with the Fundraising Regulator to recruit a Part Time Strategic Project Manager to support with key strategic work within the organisation. The Fundraising Regulator is committed to being a diverse and inclusive place of work and welcomes applications from all backgrounds. This role is offered on a part-time (three days) six-month fixed term contract.

The Fundraising Regulator was launched in July 2016 with responsibility for regulating all charitable fundraising in the UK. Its mission is to carry out an independent and non-statutory regulatory role in a way that protects the public, donors and potential donors, not least those who may be vulnerable, from unacceptable fundraising practices. It sustains and enhances public confidence in the charitable sector, supports the sector to understand and carry out its responsibilities in engaging with the public and helps to create a positive donor experience, ensuring consistent fundraising standards across the UK.

Working with the Head of Casework, this position will support on three strategic projects that will enable the Fundraising Regulator to efficiently support the charitable fundraising sector and the public. Initially focused on reviewing the regulator's current casework handling, you will design and develop stronger systems and processes to more proactively handle casework. You will also work on two reporting projects. One of these will be supporting organisations to self-report incidents to the regulator, and creating a process to handle these cases more smoothly. The other is focused on the regulator's internal impact reporting on its case data.

The successful candidate will be an experienced project manager with the ability to review, design and deliver on a variety of projects at once. You will have experience of workforce planning, designing team capacity with an understanding of how to move functional work around. You will have excellent communication skills with the ability to engage and influence a range of internal and external stakeholders. Experience with casework, or handling complaints processes, is desirable.

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

To apply please submit your CV (Word format). If your experience is suitable, we will send you the full job description and will arrange for a call to brief you on the role. Cover letters are not required at this stage.

Generalist Adviser/Caseworker

As a Generalist Adviser/Caseworker, you will be part of a dedicated team helping in the delivery of advice and casework service on full range of advice enquiry areas. You will play an integral part in social policy reforms by identifying and highlighting unfair social policies from your advice work.

Do you share the same passion as them that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?

Generalist Adviser/Caseworker Requirements:

You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with diverse range of people including vulnerable clients. You will need to have a sound legal knowledge on a full range of generalist social welfare subject areas gained from past work experience within the advice sector.

About our client:

They work to make a difference to the lives of people in Westminster. They deliver a high quality, agile advice service which reflects community issues and needs. They operate a service which puts people first.

They value diversity, promote equality and challenge discrimination. They strongly encourage applicants from all parts of society and believe that diversity is what makes them the leaders in what they do.

Location: Westminster and remote
Contract Type: Permanent
Hours: Full Time, 40 hours per week
Salary: £29,768 per annum
Benefits: They will offer the right candidate a generous salary with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally and your career within the organisation. You will be part of a warm and friendly work culture where opinions are valued. They can also offer a flexible working environment where you can work some days from home.

If you are ready to be part of this community organisation who offer vital service to people who need their help, then click apply and complete the application process.

You may have experience of the following: Caseworker, Case Management, Citizens Advice, Case Worker, Family Services, Support Work, Community Support, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Mentor, Mentoring, Social Welfare, etc.

Ref: 100955

£25,526 - £33,476 p/a + excellent benefits (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full-Time (35 hrs p/w) - Fixed-term contract until 31 March 2022

Ref: SGE-211

Are you a proactive, compassionate and target-driven individual with lived experience of engaging young people at risk of serious youth violence and exploitation? Do you have a proven record of building positive relationships with vulnerable adults and young people, as well as working with Children and Family Services?

If so, St Giles is looking for a Senior Children & Families Caseworker to oversee the delivery of our Greenwich Service, which supports young people and their families who are at involved in or at risk of serious youth violence or criminal exploitation.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

This multi-faceted position will see our successful candidate play a central role in deterring young people from offending and safeguarding families who may be at risk. You will provide a holistic approach to supporting young people and families in the community, initially completing needs and risk assessments with each client and supporting them to develop individual action plans and regularly reviewing them to assess progress.

You will provide vital support with housing, finances, schooling, parenting, and health to the young people and families you are working with.

Developing and maintaining relationships with other agencies and promoting inter-agency collaboration in the assessment and planning process are also key aspects of this role, as is supporting staff, Peer Advisors and volunteers who are delivering one-to-one mentoring support and keeping accurate records.

What we are looking for:

• Extensive experience of working with young people involved in, or at risk of, gang and serious youth violence and exploitation, and with socially excluded children, young people and adults
• Experience of working with and supporting staff and volunteers in a community setting
• The ability to recruit, engage and keep the target client group motivated
• Strong communication, both verbal and written, networking and negotiation skills
• Mentoring Level 3 qualification (or be willing to work towards this)
• A sound understanding of providing support, advice and advocacy
• Excellent knowledge of local authority housing, benefits and social care structures

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 3rd August 2021.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Victim Support is recruiting for a Children & Young Peoples Caseworker's to cover East London; this is a fixed term contract until 31st March 2022 to cover a period of secondment.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision, Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of the children and young people's caseworker role is to deliver a specialist enhanced service to all young victims and witnesses of crime across East London.

The main duties for this role are to develop and deliver innovative interventions to address the needs of children and young people who been victims or witnesses of crime. You will provide pre-trail court visits to ensure any young victim or witness understands the trial process. Applicants will be required to work closely with children and young people in the project to involve them in service design, delivery and evaluation.

To be successful you must have in knowledge, understanding and awareness of the current issues for children and young people experiencing crime. The successful candidate will have a proven track record of successfully delivering services for children and young people and successful youth engagement. It is a necessity that you have the ability to develop creative solution focused interventions with vulnerable children and young people. You should have the ability to negotiate, advocate and influence others.

You will need to develop and manage local partnerships, to develop a consistent and joined up approach. You will be expected to provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times. As well as being tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system.

You will need to ensure that all services are delivered within a strong safeguarding framework and that services are also delivered within a strong Equality and Diversity Framework.

You will be required to use existing data capture systems to ensure appropriate data is gathered for reporting purposes and ensure reporting is timely.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Do you want to work in a role where you can support people to rebuild their lives?

About the role

The Navigator Service (made up of two Senior Case Workers and a Navigator Co-ordinator) provides support to clients who are at risk of homelessness, who are needing support to sustain their tenancy, or to support clients find more suitable accommodation. In particular, the Navigator Services works with the local hostels to help clients move-on from supported accommodation into their own independent tenancies.

As a Senior Case Worker you will offer tailored support to each client covering a holistic range of areas including money management, substance misuse, housing options and mental health support. The Navigator Service aims to offer a flexible creative and personalised approach to clients which can mean that no two days are the same.

This role includes supporting clients across a number of St Mungo’s service and therefore requires travel.

What we’re looking for

We are looking for someone with experience of working with vulnerable and an understanding of the needs of and issues faced by homeless people.

This role would suit someone who is solution focused, proactive and passionate about supporting clients to rebuild their lives. The ideal candidate would be able to offer personalised support to each client whilst demonstrating resilience and patience.

To succeed in this role you would require the ability to network, build enabling relationships and work efficiently in a multi-agency context. You will also require knowledge of housing legislation, welfare benefits, assessment and reconnection issues, EEA national eligibility and entitlements and community care.

If this sounds like you please apply as we’d love to hear from you.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on Monday 2 August 2021

Interview and assessments on: Thursday 12 or Friday 13 August 2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative service, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service will operate 365 days a year from 6pm-1am across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team coordinators will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service.

Fixed Term until 31st March 2022 (with potential to extend)

Part time (21 hours per week) and Full Time (37.5 hours per week) opportunities available.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Location: Various sites across Greater London (Islington as named base of work)

Salary: £29,500 - £32,000 per annum 

Hours:  full time (37.5 hours per week) 

Contract: Permanent 

Vacancy Reference:SWA3133 

Closing Date: 9/08/2021 midday

Interview Date: 19/08/2021

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

Our peripatetic staff team provide front-line support to accommodation based and community services all over London across our organisation. Peripatetic workers enable our services to deliver a consistent, high standard of service.  The team was created in order to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic or sexual abuse.

Senior peripatetic workers may also cover senior worker or specialist vacancies within the organisation, or assist in the set-up of new services.  Additionally there is line management responsibility of caseworkers. If you thrive on fast paced work settings, are able to adapt easily and quickly to new environments, and are willing to be deployed across our sites on a regular basis, then this is the opportunity for you.

About the Role

As a senior peripatetic worker you will:

• Provide a proactive and specialist service to survivors of domestic abuse in a variety of roles across our community and accommodation based services in a front-line or senior worker capacity

• Deliver high quality case work support to victims and survivors of domestic abuse

• Assist in the set-up of new projects within the organisation

• Support the peripatetic service manager with the running of the peripatetic team including line management of the peripatetic workers 

• Attend case review and team meetings and contribute towards effective team communications

• Contribute to collation, monitoring and evidence of service outcomes to ensure contract targets are met

• Champion Solace’s Equality and Diversity and ensuring human rights and equality is the centre of your work

• Be a voice for service user feedback, delivery and shape future development.

The length of a placement within a service can range from several weeks to a few months. You will receive a local induction to the service at the start of the placement.

For all roles, you will carry out risk and needs assessments, safety planning, and individual support planning with survivors as well as advocating on  behalf of service users with external agencies, implementing the empowerment model and a strength based approach.  All work should be service user led and trauma informed.

About You

If you demonstrate commitment, innovation, passion, non-judgemental and collaboration, you’ll thrive in our diverse feminist team of professional women. 

Ideal candidates will:

• Have a sound understanding of practical, emotional, social and economic issues affecting survivors of domestic and sexual abuse.

• Have in depth knowledge and confidentially advising on a range of options including safe housing, criminal justice, civil remedies

• Have sound knowledge of adult and children safeguarding

• Have excellent written and verbal communication skills

• Thrive on working under pressure, prioritising workload and crisis management

• Have a sensitive and non-judgemental approach when working with vulnerable clients

• Be experienced in risk assessment, management and safety planning

• Have experience of line managing staff and/or setting up new projects

• Ideally CAADA/safe lives/women’s Aid IDVA or DAPA qualified, or willingness to study.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative service, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service will operate 365 days a year from 6pm-1am across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Fixed Term until 31st March 2022 (with potential to extend)

Part time (21 hours per week) and Full Time (37.5 hours per week) opportunities available.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.