We are seeking a passionate and committed person to join Merton Centre for Independent Living as a Disability Hate Crime Caseworker. Merton CIL is a values-based, user-led charity which supports Deaf and Disabled People in the London Borough of Merton to live independently, challenge discrimination and achieve change locally.

Disability Hate Crime is on the increase so this is a crucial role to support victims across Merton. These are often complex and sensitive cases so some experience in providing dedicated advocacy support to high-risk individuals is preferred as well as supporting outreach programmes. The purpose of the role is to lead a programme of preventative and supportive work around Disability Hate Crime (DHC), ensuring that Deaf and Disabled people in Merton report DHC and are supported to address issues resulting from this crime.

Merton CIL is committed to equality, diversity and reflecting the communities we serve. We particularly welcome applications from Deaf or Disabled people from Black, Asian and Minority Ethnic communities. People who live with a long-term health condition who may not consider themselves as Disabled are also particularly welcomed. 

This post is for 35 hours per week until 31/03/2022, with the possibility of extension, dependent on funding. Job sharing will be considered. Starting salary is between £25,500 and £27,800 dependant upon experience.

Closing date for applications EXTENDED: 11.00pm Thursday 29th April 2021.

Interviews will take place during the week commencing Monday 3 May 2021 via Zoom.

Candidate invited to interview will be informed by 5pm on Friday 30th April 2021.

Start date: 17th May 2021 or as soon as possible thereafter. 

Please apply by emailing a completed application and monitoring form.

ABOUT INQUEST

Founded in 1981, INQUEST is the only charity in England and Wales providing expertise on contentious deaths and their investigation to bereaved people, lawyers, other advice and support agencies, media, parliamentarians and the general public. Our range of cases includes custody and detention, multi-agency failings or where wider issues of state and corporate accountability are in question, such as with Hillsborough and Grenfell. You can find more information on our website, particularly in our Impact Report, and on our Campaigns, and Media Releases webpages.

ABOUT THE ROLE 

The Casework Team provide specialist casework advice and support to bereaved families and individuals following a contentious death in statutory settings or through multi agency failings requiring an inquest and investigation. You will be working alongside a Casework Team of three Senior Caseworkers including the Grenfell Project Coordinator, three Caseworkers, and two  Casework Assistants, overseen by the Head of Casework. You will have regular contact with the Family Participation Officer and policy team.

The purpose of the role is to provide specialist legal advice to a bereaved family facing an investigation and inquest process into a state related contentious death; secure legal representation for families through the INQUEST Lawyers Group; liaise with external organisations, including lawyers, coroners and public bodies such as the PPO and the IOPC, work alongside the Communications Officer on media engagement; and identify key cases as part of INQUEST’s strategic work.

The successful candidate will have experience of casework and advice provision, preferably  in inquest law and related investigations. They will be expected to identify themes and trends arising from cases and contribute to the organisations strategic work. In addition, they will be required to organise stakeholders meetings and occasionally represent INQUEST at external meetings

They will possess outstanding communication and organisation skills, will enjoy working in a very fast paced environment, and will adhere to INQUEST values and commitment to social justice, equality and diversity as well as our commitment to tackling racism and discrimination.

INQUEST is an equal opportunities employer. We actively promote diversity and strongly encourage applications from within BAME communities, other under-represented groups, and from those who have overcome significant adversity in their lives.

Migrants Organise's Community Programme provides practical support, advocacy and training for refugees and migrants. We support about 500 individuals and their families per year. Our holistic approach includes advice services, group-work and mentoring with a particular focus on supporting vulnerable refugees and migrants. 

We provide casework support including advice on housing, welfare benefits, community care, education, asylum support, immigration and employment. Migrants Organise is OISC registered and we work with an immigration barrister who provides weekly immigration advice sessions to our members. 

We are looking for someone with experience of working with refugees or other vulnerable groups, and a strong commitment to equality, human rights and justice. A sound understanding of mental health problems – be that through personal experience, or previous job role – is highly desirable. 

Migrants Organise is an equal opportunities employer. We strongly encourage people with the personal experience of migration and/or a refugee background to apply for this post. If you would like to discuss further or would like to talk through the role before applying, please contact us directly (details in the job application).

Groundswell is seeking a worker with lived experience of homelessness, substance abuse or living with mental illness for a new Vaccine Caseworker role. This is an opportunity to develop and deliver an important new area of work supporting health and homelessness services with the rollout of vaccines and other preventative healthcare to people experiencing homelessness. You will be playing a crucial role in a growing dynamic charity that is committed to developing inclusive solutions to tackling homelessness.

The role will work across London, alongside healthcare professionals, hostels, day centres and outreach teams. The Vaccine Caseworker will assist teams on the ground to roll out Covid-19 vaccines, Flu vaccines and other preventative health measures, as well as supporting people who are homeless to access screening and other routine health checks, advocating for the people they work with to access appropriate healthcare and work towards managing their own health.

Focusing on preventative health measures like vaccination is an exciting new area of work for Groundswell, building on what we have learnt over the last year. This role will help to ensure that people experiencing homelessness can access vaccine, screening and health check. This is an exciting opportunity to feed into how homeless and health services can work together in a more integrated way to support clients. The successful candidate will shape the role by developing the work to meet the needs of clients and key stakeholders.

You will be managed and supported by Groundswell and will work closely with the teams from the other organisations carrying out vaccinations and screening. You will also be offered independent clinical supervision. Normally you will be based in our office in Brixton, but currently, the team are working remotely, and you will be given the support and equipment needed to make this possible. The post will support our work across London.

Application process

To make an application, please download the job pack and either submit your application via Charity Jobs or submit it to the email address in the pack, please provide your CV along with a cover letter which explains:

• how you meet each of the areas outlined in the person specification above and
• why you are interested in doing this job.

The deadline is Tuesday 4th May 2021 at 10:00. 

Interviews

Candidates will be notified if they have been invited to interview by 7th May 2021 at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage, if you have not been notified by this date, then please assume you have been unsuccessful on this occasion.  Interviews will then be held on the week commencing 10th May 2021.

Pre-employment checks

Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer and the other someone who has known you in a professional capacity for at least two years.  We will not contact any referees before the interview and only after you grant consent.

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

About the Role:

The Syria and Iraq Detention Project Caseworker is responsible for undertaking a range of casework activities in support of Reprieve’s work on detention cases in North East Syria (NES) and Iraq.

There are currently thousands of people indefinitely detained in camps in North East Syria (NES), in conditions the UN has described as “deplorable and inhumane”. Others have been transferred to Iraq or Assad-controlled Syria, where they have faced torture and the death penalty without anything resembling due process.

Reprieve’s Syria and Iraq Project aim to ensure that individuals detained in Syria and Iraq are treated in line with international law, and not subjected to the death penalty, extrajudicial execution, arbitrary detention, torture or rendition. We also aim to challenge and change flawed ‘war on terror’ narratives and legal and political frameworks – including in the UK, Europe and the US – that engender state-sanctioned discrimination and abuse and undermine the rule of law and human rights.

About you

You will be responsible for undertaking the casework underpinning Reprieve’s dynamic strategic approach in which each of Reprieve’s methodologies—casework, investigation, litigation, political and public engagement, outreach and support for affected communities—connect with one another in pursuit of saving clients’ lives and addressing structural rights violations. You are an experienced caseworker with the skills necessary to address a complex portfolio of cases.

You are a person with a high level of cultural competency, with direct lived or working experience with communities impacted by the so-called ‘war on terror’ and/or the Syrian conflict. You are able to recognise nuance and show good judgement in working with clients and stakeholders. You are familiar with the political and legal context of detention issues in NES and Iraq, as well as with gender and trafficking issues.

You are a positive person with a can-do attitude, 1-2 years of case management experience and advocacy experience, a great ability to multitask and excellent organisational skills, a sensitivity to the risks faced by those whom we work with and assist, and a willingness to muck in on all tasks big and small, humility and a passion for Reprieve’s work.

You possess excellent research skills, and the ability to succinctly and clearly convey findings to inform the wider team’s ability to advance strategic goals. You can draft advocacy and briefing materials for a wide range of audiences, tailoring your writing style accordingly.

You will be an integral member of the Secret Prisons Team and larger Casework Team and will report to the Head of Syria and Iraq Detention Project.

Length and Salary

The role is a full-time, fixed term 12-month role with the possibility of extension (funding dependent) based in Reprieve’s London office during core office hours. The annual salary is £37,128 per annum less any required deductions for income tax and national insurance. Reprieve is proud that the highest-paid member of staff is paid no more than double the lowest-paid member of staff. Our pay is transparent and non-negotiable. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.

How to apply

Please visit our website for the full job description and details on how to apply. All applications should be made via our website. 

We Belong exists to ensure young migrants living in the UK are treated equally and fairly in the society they call home. We Belong works with and for young migrants to hold those in power to account and fight for wider immigration reform.

We do this by breaking down barriers through direct advocacy, strategic litigation, campaigning, and equipping young migrants to be leaders and set agendas within the migration sector. We also provide support by giving accurate information on student finance rules and various opportunities, and make referrals to organisations for young people to get the legal advice they need.

We Belong team is comprised of two Co-CEO’s, a Outreach Worker, Youth Parliamentary Officer and Digital Communications Officer. The team works exclusively with young people who have migrated to the UK and support young people (16-25) who are impacted by hostile immigration policies and empower young people to speak out and be inquisitive about their rights.

Role purpose: Our Caseworker will work with long-term young migrants to provide high quality legal advice and representation so that young people can regularise and maintain their immigration status. Creating concise accessible information for young people to navigate their home office applications and partake in outreach advice drop-ins. Working closely with staff to develop efficient, sustainable and high-profile cases and build on the support that is currently being offered to young people with precarious status. To gain an understanding of the client base in terms of research and client need and to seek to develop strategic solutions to underlying issues along with other team members. This will contribute to the organisations advocacy and campaigns around a fairer more humane immigration system.We have a staff team of five as well as a highly engaged group of young volunteers who assist with outreach and other activities. We are based in London, with an office in Islington, and this is where our on-the-ground community organising and activities take place. However, 35% of the young people who contact us are based outside London and the South East, and our campaigning and system change work has a national reach. We were recently Highly Commended in the 2020 Charity Times Awards, showing we are already making an impact.

Key Responsibilities:

Working with Clients: Upholding a positive, empowering approach to working with young people, including:

• Working respectfully and non-judgementally to engage young people in We Belong work

• Identify young people who want to share their lived experience to support campaigns

• Maintaining appropriate, boundaried relationships with young people

• Keeping up to date with new and relevant immigration policies and legislations Acting on safeguarding and risk information in line with We Belong policies and procedures.

• Ensuring young people are referred/signposted to relevant advice organisations where necessary.

 Casework, advocacy and outreach:

• To provide high quality advice and representation for individual clients.  The post holder will be expected to carry out their casework with a high degree of professionalism, and to conduct their work in such a way as to meet relevant external standards (e.g. OISC)

• To create a culture of client care in terms of service delivery.

• To undertake outreach work attending both regular and ad hoc advice sessions; this will entail building effective working relationships with partner organisations and keeping accurate records of work done and providing advice and substantive casework help to clients.

• Informing litigation on behalf of organisations/or individuals in the best interest of the client.

• The pos-tholder will, where appropriate, advocate on behalf of clients and/or client groups in both formal and informal settings (e.g. courts, tribunals, case conferences etc.).

• To work closely with external partners in identifying matters of concern in relation to legal issues affecting migrant communities, and where possible contribute to discussions on appropriate legal remedies and strategies to improve such matters.

Compliance and Regulation:

• To maintain OISC level accreditation relevant to the role.

• To hold a Disclosure & Barring Service (DBS) certificate at enhanced level (if working with children) – We Belong can arrange this for the successful candidate, but employment is contingent on a clear certificate being obtained.

• To ensure compliance with OISC requirements where appropriate. This includes maintaining a Personal Competence record of all personal objectives in terms of training and development needs and any courses or training undertaken to evidence compliance.

• Ensure accurate record keeping on We Belong’s case management system

• To manage and ensure caseload is progressed in a timely way, reported and closed.

Data Protection

• To ensure adherence to We Belong’s Data Protection Policy and Procedures.

 General responsibilities

• Attending and participating in internal meetings as required

• Being a positive, cooperative and constructive team member, upholding the values of We Belong, complying with We Belong’s monitoring and recording requirements

• Representing and promoting the organisation’s work positively

• Carrying out all work with due regard to We Belong’s policies and procedures, including safeguarding and staff safety

• Promoting Equality and Diversity principles in all aspects of work.

Other duties

• Carrying out any other duties which fall reasonably within this role.

Person Specification

Essential (must have in order to carry out the work)

Knowledge

• Good knowledge of domestic and international human rights and EU law and their application in practice, including judicial review.

• Some knowledge and understanding of domestic and international human rights law and practice as it relates to migrants generally.

• Awareness of immigration processes and government policy in relation to immigration and asylum issues.

Qualifications and Training

•  Level 3 OISC accreditation

• Any other training relevant to the post

Experience

• At least 2 years practicing at OISC Level 3

• Experience of meeting case management standards and performance targets

Skills and abilities

• Ability to develop relationships with and relate to a diverse range of young people

• Ability to communicate clearly and effectively both orally and in writing within and outside the organisation, and to represent We Belong and its projects professionally when dealing with all parties

• Excellent verbal and written communication skills

• Ability to plan, record and organise work

• Ability to create effective working relationships with other professionals

Qualities

• Self-motivated and organised individual, ability to work collaboratively and uphold our mission, vision and values

• Creative and enthusiastic thinker who is able to support their team to examine cases and identify options that will enhance opportunities for young people

• Resilient, emotionally intelligent individual who understands the nature of working with young migrants and is able to work in a professional manner

Other requirements

• Must be prepared and able to be flexible on hours to deliver the service

• Willing to attend training

Desirable (not essential but preferable)

Experience

• Some experience with litigation e.g. appeals and witness statements

• Some experience representing or working with young migrants

• Some experience managing caseload

Skills and abilities

• Problem solving skills with an ability to think ‘outside of the box’ and balance legal, strategic, policy and pragmatic issues

• Good IT skills, including being able to use secure email, use word processing effectively. Ability to learn basic functions with respect to spread sheets and databases

• Ability to deliver training to legal and non-legal practitioners 

Qualities

• Creative and enthusiastic thinker who is able to support their team to examine cases and identify options that will enhance opportunities for young people

Application closes: Friday 30th April 2021, 5:00pm

Interview date: Thursday 13th May 2021

Please provide us with your CV and cover letter which should be no more than two pages long.

Only successful candidates will be contacted for an interview.

CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.

The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.

Groundswell is seeking a worker fluent in at least one Eastern European language with experience of homelessness or other forms of social exclusion. This is an opportunity to be part of a thriving, multi-award-winning project working to ensure the health needs of vulnerable homeless patients are being met. You will be playing a crucial role in a growing and dynamic charity which is committed to developing inclusive solutions to tackling homelessness.

The Eastern European Caseworker will work with Eastern European people who are experiencing homelessness and struggling to access health services, supporting them to access appropriate healthcare and work towards managing their own health. This is an exciting opportunity to feed into how homeless and health services across London can work together in a more integrated way to support Eastern European clients. The successful candidate will work with the rest of the team to embed learning across the team and develop our work to meet the needs of clients and key stakeholders.

You will be managed and supported by Groundswell and will work closely with the teams from other homelessness and health organisations. You will also be offered independent clinical supervision. Usually, you would be based in our Brixton office, but at the moment most of our team are working remotely, and you would be given the support and equipment you needed to make that possible. Practically the bulk of the work is out in other homelessness or health settings.

Application process

To make an application, please download the job pack and either submit your application via Charity Jobs or submit it to the email address in the pack, please provide your CV along with a cover letter that explains:

• how you meet each of the areas outlined in the person specification above and
• why you are interested in doing this job.

The deadline is Tuesday 4th May 2021 at 10:00 am.

Interviews

Candidates will be notified if they have been invited to interview by 7th May 2021 at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage, if you have not been notified by this date, then please assume you have been unsuccessful on this occasion.  Interviews will then be held on the week commencing 10th May 2021.

Pre-employment checks

Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer and the other someone who has known you in a professional capacity for at least two years.  We will not contact any referees before the interview and only after you grant consent.

We are working with a small independent charity based in Merton, who support people with disabilities to live independently and have control over their own lives. They are a user-led organisation promoting the inclusion, choice, and independence of Deaf and Disabled People. They are currently looking to recruit a temporary, part-time (14-21 hours per week) Senior Case Worker; this position is offered on a temporary basis until the end of June 2021, with the possibility of extension.

As their Senior Caseworker, you will provide information, advice and advocacy support to individuals with disabilities, primarily in the areas of Welfare Benefits and Community Care. You will also coach and support others, including Trainee Caseworkers, deputise in place of the Service Manager when required and engage with relevant stakeholders.

To be considered, you will have significant case management experience with the ability to provide quality assured advice to the public on a one to one basis. You will be experienced in effectively managing your workload and dealing with situations which can be of a challenging or distressing nature, as well as possess excellent knowledge and experience of the Care Act 2014. Finally, you will need to have knowledge and experience of quality assurance systems and how to implement them (e.g. Supervisor File Reviews). The ability to demonstrate an empathy for the issues and barriers faced by disabled people and an understanding of the policy issues affecting their lives is essential.

To be considered, you will be in possession of a fully enhanced DBS check, issued within the last year or registered to the online update service and must be available to start immediately

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Welfare Benefits Caseworker to meet the ever-growing demand on our service in these challenging times to deliver welfare benefits advice to our clients. We are currently delivering all our services remotely until it is possible to resume face to face work in accordance to social distancing rules and safety measures.

As a Welfare Benefits Caseworker, your will:

• provide high quality advice and practical help to clients on welfare benefits issues.
• check entitlement, ensure awards are correct and challenge incorrect decisions
• progress casework through negotiations with the relevant benefits offices and agencies
• prepare appeal submissions for clients and, where required, represent clients at relevant tribunals and review boards
• keep accurate case records and ensure that all casework is recorded and reported in accordance with Citizens Advice Hounslow’s policies and practices.
• ensure that effective case management is maintained throughout.

For more information about the role please download the attached Job Description and Person Specification

Closing date:  On-going
Interview date: TBC

Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Victim Support is looking for a Homicide Service Children and Young People Senior Caseworker to join our National Homicide Service. This post is fixed term until 31/05/2022

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The successful candidate will be joining our National Homicide Service. The successful candidate will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter.

You will be expected to manage a complex-caseload, support, coach and manage a small team of caseworkers and work collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs, and ensure that young people are central and integral to all processes that concern them.

Applicants should have experience of working with vulnerable young people. They should also be able to work under their own initiative and be able to prioritise work and deal with conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken.

You will need to have excellent communication skills, an ability to build and sustain solid working relationships with various partners and most importantly build rapport with young victims and witnesses.

The ability to advocate and support young victims and witnesses through their recovery is a must, as well as managing the multi-faceted challenges you will experience on a day to day basis

Being a CYP Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support each other to ensure that young victims and witnesses receive an outstanding, and consistently premium service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Debt and Welfare Benefits Caseworker to meet the ever-growing demand on our service in these challenging times to deliver debt and welfare benefits advice to our clients.

As an experienced debt caseworker, you will be able to guide and empower clients as well as negotiate with creditors on their behalf. You will evaluate the best options and strategies that apply to the client’s debt problem, looking for ways to maximise income while providing budgeting advice. Your expertise in negotiating with bailiffs, landlords and lenders, will be crucial in preventing enforcement action and possession proceedings for rent or mortgage arrears.

For more details about the role, please download the attached Job Description and Person Specification

Closing date:  On-going
Interview date: TBC

Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon as it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability

To apply please follow the steps in "How to Apply" above.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative service, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service will operate 365 days a year from 6pm-1am across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Fixed Term until 31st March 2022 (with potential to extend)

Part time (21 hours per week) and Full Time (37.5 hours per week) opportunities available.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Please apply by sending your completed application form, following the steps in "How to Apply" above.

Background:Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.

Overall purpose of role:   The Mayor’s Office for Policing and Crime (MOPAC) has awarded funding to Suzy Lamplugh Trust and partner agencies to continue the proof of concept Multi-Agency Stalking Intervention Programme (MASIP) in London.  This is an intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services as well as the voluntary sector.

This role is expected to support the Stalking Threat Assessment Centre (4 days/week) and the London Stalking Support Service (1 day/week)

The overall purpose of the STAC Senior Stalking Advocate is:

• To provide expert advice and advocacy to high risk victims of stalking within a pioneering multi-disciplinary setting;
• To closely liaise with other professionals in the Stalking Threat Assessment Centre to ensure a robust and holistic response to stalking;
• To work as part of a multi-agency team developing a new response to stalking; and
• To support the STAC Advocacy Service Manager, London Stalking Support Manager and National Stalking Helpline Manager as required.

Please refer to the attached Job Description and Person Specification. To apply, please submit your CV and a covering letter addressing the shortlisting criteria. Applications without a covering letter will not be considered.

Please note that we reserve the right to close the posting early if a suitable candidate is found.