The Operations Manager is a pivotal role within the charity. Working closely with the Corporate Services Director the postholder will collaborate across the organisation to embed outstanding practice in the key disciplines of Property & Facilities Management, Procurement and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

You will have a Facilities and Office management experience, with an awareness of health and safety requirements for workspaces, and the ability to oversee and co-ordinate our business continuity plans.

You must have experience of building, developing and managing supplier relationships (including managing outsourced services), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to our values and goals.

You should also have experience of leading, developing and managing a high-quality administrative support function with competing priorities, and of managing complex programmes of work and projects using structured project management techniques.

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people. This role is a central role within the charity. Working closely with the Operations Manager and the Operations Co-ordinator, the postholder will collaborate across the organisation and support projects to embed outstanding practice in the key disciplines of Facilities, Reception, Procurement, Annuitants’ Support and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

With experience of working in an administrative role providing a range of administration and support services, you should have excellent organisational skills including the ability to prioritise a range of tasks.  You will have the ability to work flexibly and autonomously to balance work across multiple teams meeting challenging deadlines, and have strong customer service experience.  With excellent attention to detail including the ability to accurately record complex data, you must be solutions focussed and be able to deal with issues in a proactive manner.

If you have a strong understanding of the impact of the violence, racial inequity and systemic injustice on marginalised communities and are passionate about empowering those most affected to create a change, then we can’t wait to hear from you!

ABOUT US

The 4Front Project is a member-led youth organisation empowering young people and communities to fight for justice, peace and freedom. The organisation was established in 2012 to provide a platform for those who have been impacted by violence to create change. We support members with experiences of violence and the criminal justice system to create change in their own lives, communities and society.

Over the last eight years, we have pioneered an approach that empowers those most directly harmed by violence and the criminal justice system to be at the forefront of a grassroots movement for change. Our holistic model has been designed specifically to support young people aged 13 - 25 with complex needs as a result of multiple systemic disadvantages and disproportionate exposure to serious violence. By advocating for a holistic approach to build peace, we are transforming the way in which society understands how to support young people who have been affected by violence and shaping the agenda around how to tackle the systemic causes of it. 

We acknowledge the impact of racism and discrimination on our members and actively work to dismantle these systems, whilst supporting members to recognise their strengths and identify systemic barriers to their progress. In this way, we support 4Front members to make changes in their own lives, whilst exploring the inequity they’ve experienced and amplifying their voices to create systemic change. Becoming a member means joining a powerful youth-led movement for change that is transforming the way peace and justice are understood by centring healing, rather than punishment. 

ABOUT THE ROLE

We are looking for an ambitious and experienced Head of Operations to drive our vision forward. This new, varied and exciting role combines strategic planning with operational management, including responsibility for organisational strategy, partnerships, fundraising, HR and communications. This role deputises for the Executive Director and is integral in supporting the continuous improvement of the organisational infrastructure, ensuring robust governance, risk management, compliance and long-term financial planning. You will work as part of a small, driven and committed team and be the logistical 'go-to' person. You will be responsible for ensuring that the core functions of the organisation meet our strategic objectives and values. You will sustain funding so that young people and our entire community can grow with the support of healing, imaginative, and liberating relationships. You will be a visionary leader, seeing your work at The 4Front Project as a crucial part of your identity and purpose in life. You will be committed to upholding our vision, mission, principles and values at all times. You will be bold, actively contributing to a workplace culture that centres justice, healing, change and hope. This role demands a high level of flexibility, initiative and dedication. You will play a fundamental role in shaping The 4Front Project into the future.

KEY RESPONSIBILITIES

LEADERSHIP, PARTNERSHIP & STRATEGIC VISION

• Collaborate with our members, staff, the board and other key stakeholders to co-design an ambitious strategy which fulfils our long term vision

• Develop logistical plans to enable the seamless delivery of our strategic goals

• Build a new communications strategy which effectively captures and promotes all aspects of our complex and transformative work

• Develop and nurture national and international partnerships that center racial equity and social justice, and effect systems-level change

• Build effective relationships and collaborate with a broad group of stakeholders ranging from lawyers, therapeutic practitioners, educators and campaigners to support the implementation of our strategic goals

• Elevate and amplify our reputation, influence, and leadership by building new networks, alliances and collaborative partnerships

• Develop our impact monitoring and evaluation processes 

GOVERNANCE, RISK MANAGEMENT & ORGANISATIONAL EFFECTIVENESS

• Support staff, volunteers and the board in carrying out the essential administrative tasks needed for the good governance and smooth running of the organisation

• Ensure all company records are clear and up-to-date to enable smooth filing of annual reports

• Ensure that staff and volunteers understand and implement our policies

• Ensure that the organisation is compliant with all relevant legislation by conducting risk assessments, monitoring performance, reviewing procedures and supporting the maintenance of the risk register

• Fulfil the duties of the Data Protection Officer and support staff and volunteers to maintain the security and confidentiality of our members

• Ensure the correct organisational insurance policies are in place at all times

• Increase the effectiveness and efficiency of our operations through reviewing and developing initiatives to improve our central functions, including HR, IT, administration, finance, fundraising and communications

FINANCE, DEVELOPMENT & SUSTAINABILITY

• Develop and implement an ambitious and effective fundraising strategy with a particular focus on diversifying our funding streams and building our donor base

• Prepare high-quality, detailed bids for capital and revenue funds by listening to and sharing the stories emerging from our work as well as collaborating with our members to vision for the future

• Coordinate the receipt of grant payments and collaborate with the team to prepare comprehensive reports to all funders in line with reporting requirements

• Build effective strategic networks and relationships to support income growth

• Maintain and upkeep the database in line with GDPR and data protection procedures

• Communicate with relevant grant managers to keep them up to date with organisational developments, events, and activities

• Coordinate the annual budgeting, financial planning, and fundraising processes

• Oversee monthly and quarterly assessments and forecasts of our financial performance against budget and operational goals.

HR, PEOPLE MANAGEMENT & DEVELOPMENT

• Guide and support the Campaigns and Communications Coordinator and Media and Communications Assistant to enable them to deliver the central communications function of the organisation

• Oversee and develop all stages of the employee and volunteer cycle process, from job design and recruitment to performance management, development and leaving processes

• Develop and regularly review HR-related policies and procedures, ensuring ongoing organisational compliance with all relevant employment law

• Ensure that all staffing policies, processes and decisions are in line with our organisational values, and nurture a supportive, fair, developmental and happy workplace for the entire team

• Support the team to understand and effectively implement organisational policies and procedures

• Monitor and make recommendations regarding staffing and recruitment needs, and develop strategies for ensuring the immediate and long-term staffing needs of the organisation are met

• Provide ongoing HR expertise for the team and proactively, consistently and skilfully address any staffing issues

• Maintain up-to-date and comprehensive staff records, in line with best practice and GDPR requirements

• Draft and manage all staff and consultant contracts, ensuring the documents are accurate, tailored to the specific context and legally compliant

• Review job descriptions regularly to ensure they are up to date, consistent and fit for purpose

• Conduct salary reviews and make recommendations to the remuneration policy

• Manage and further develop the staff benefits packages, including overseeing relevant internal processes and liaising with external benefits providers

• Develop and coordinate a holistic training offer for the team by curating external training opportunities and developing internal opportunities for learning, growth and development

• Develop a comprehensive wellbeing strategy and appropriate support processes

• Coordinate regular individual and group clinical supervision sessions for the team

• Ensure that individual staff members experiencing personal or professional challenges have access to appropriate support

• Gather staff feedback for continuous organisational learning and development

You will also provide cover on occasion and undertake any other duties that may reasonably be requested of you outside of this role description.

PERSON SPECIFICATION

ESSENTIAL

• An understanding of social justice issues, systemic inequality and injustice, including the impact of the criminal justice system on marginalised communities
• Strong and proven strategic leadership experience including developing strategic direction and planning and implementing successful growth plans
• Strong management experience including developing staff, developing culture and overseeing organisational development.
• Proven experience in managing complex and sensitive staff and organisational issues with empathy, fairness, consistency and appropriate confidentiality
• Proven experience in an operations and/or HR role including designing and/or maintaining processes, systems and policies in line with best practice
• Proven experience of setting and working to targets, budgets, and deadlines
• Experience managing work involving legal compliance and working with complex processes and documents
• Knowledge of GDPR issues and how they relate to HR processes
• Experience of working robustly within challenging and unpredictable environments as well as effectively managing change
• Excellent teamwork skills and experience of supporting and motivating others

DESIRABLE

• First-hand experiences of the issues we address through our work
• Experience of working in an organisation which promotes the rights of vulnerable communities with multiple disadvantages
• A thorough understanding of safeguarding and child protection frameworks
• Demonstrable track record of individually building successful income generating relationships and securing significant income (corporate, public sector, individual philanthropy or trusts and foundations)
• Qualification or advanced training in a relevant area such as human resources (including CIPD), organisational management or law
• Understanding of social impact reporting and experience of monitoring and evaluation systems to measure service impact
• Experience building and maintaining excellent relationships with community organisations and partners
• Experience of producing reports of organisational outcomes, outputs, and financial activity
• Experience of effective communications, digital marketing and social media
• Experience of using CRM effectively

HOW TO APPLY

THE CLOSING DATE FOR APPLICATIONS IS THURSDAY 8TH OCTOBER 2020 AT 12.00PM

We would like this position to start as soon as possible. Interviews will be conducted on a rolling basis, so we encourage early applications. 

To apply for this position, please send:

1. A comprehensive and relevant CV

2. A supporting statement addressing the person specification 

3. And either:

• An essay answering the questions below (no longer than 750 words for each question). 

• A video of you addressing the questions below (no longer than 8 minutes in total).

1) What do the words ‘justice’, ‘peace’ and ‘freedom’ mean to you and how have these concepts impacted your view of the world? 

2) What are your top three priorities for building equity in our society and how would you go about it?

3) What does empowerment mean to you and how do you feel it can be incorporated as a principle in your work?

This will be reviewed by 4Front Members, Staff and Trustees.

There is a 3-stage selection process:

1.  An initial video interview (30 mins)

2. An interactive in person interview with 4Front Members and Staff (including a preparation task)

3. A final round interview with the Board of Trustees.

We are an equal opportunities employer and do not discriminate against candidates who may have previous convictions. We will also make reasonable adjustments for employees that may have access requirements.

Please ensure you quote the job reference number in the subject line of your email.

the role

The purpose of the Programme Coordinator role is to ensure the smooth running of all charity projects. The post holder will support the Programme Manager in the administration and delivery of all current and future charitable programmes. This will include assisting with the research, planning, delivery and evaluation stages of all programmes.

The post holder will also be responsible for overseeing and co-ordinating our new food delivery service (the BOX-IT project) to people who are experiencing food poverty.

You’ll be working with a truly dedicated team to support the delivery of a range of health and well-being programmes and helping to make a difference to the lives of women in the community.

--

you

• You’ll have the highest level of organisational and management skills as we’ll rely on you to ensure that everything runs smoothly.
• You’ll have amazing interpersonal skills allowing you to work collaboratively with colleagues and service users.
• You’ll be passionate about health and well-being and about supporting others to live happy, healthy lives.
• You’ll be compassionate and care about every detail of the Charity’s offer to its service users.

Convince us that you’re the one.

--

our mission:

Working to reduce inequalities in health and wellbeing by supporting women to make positive life choices.

our vision:

A world where women are empowered to live positive, healthy lives.

--

want to join the team?

If you think you are suitable for the above role, please send us your CV + completed application form.
(NB. CVs without an accompanying application form will not be accepted.)

We look forward to hearing from you and thank you for applying!

The post holder will work closely with the Director in managing the operations of the Baobab Centre including responsibility for maintaining and generating income, leading the financial management of the organisation and managing Human Resources, Health and Safety and all operations in relation to the smooth running of the Centre. We’re looking for an exceptional candidate who can commit to working with a very diverse group of young people (including some very troubled young people) and staff as a senior member of staff and who has particular strengths in relation to developing strong, warm and open relationships with all members of the Community.

Hours: Full time (35 hours per week)

Key relationships: Director, all staff and volunteers, Baobab young people, Trustees, Consultant Fundraiser, Management Accountant

Responsible for: Administrators x 3 (Fundraising, Finance, Clinical), Fundraising Officer, Office volunteers

Responsible to: Director

Key Responsibilities of this Role:

1. Lead the Financial Management of Baobab including developing budgets, working with the management accountant to produce accurate management accounts, and convening a regular meeting of the finance committee.
2. Lead in the Management and Operationalising of Baobab Fundraising and the relationships with Trusts and Major Donors in collaboration with Director and Fund-Raising Team.
3. Ensuring Baobab is a friendly, functional, warm and safe place to be through good management of the premises where Baobab is based.
4. Responsibility for all elements of Health and Safety for staff and young people.
5. Responsibility for Human Resource functions.
6. Manage all organisational systems including online filing systems and ensuring they are easily accessible and well-functioning for all staff (Some clinical staff will need support in accessing and using the online record system).

Please see full Job Description and Specification in the link below. To apply by filling in our Application Form and returning it to us by middnight on Sunday 4th October 2020.

Senior Family Support Coordinator, Full-time, £30,433 per annum (including London weighting), Ealing- Fixed term to end of December 2021

We are seeking to recruit a Senior Family Support Coordinator with strong project management and family support skills to support the development and monitoring of a ‘whole family approach’ project in Ealing.  The project will provide support to families who have at least one child aged 5-10 years old. Families from low socio-economic groups will be supported to cope with the challenges of family life with the ultimate aim of becoming more physically active together.

The successful candidate will be responsible for the recruitment, training, management and ongoing supervision of volunteer befrienders who visit families and offer emotional support. Recruitment of families is a key part of this role, linked to developing relationships with key agencies that support families and identify relevant families to benefit from the project. Data collection is also a key part of this role.

Experience of effective project management including experience of meeting targets and deadlines are essential. The ability to listen with empathy as well as having a high standard of written and verbal communication, report writing and presentation skills are essential.  Commitment to safeguarding vulnerable adults and children, as well as commitment to equal opportunities principles and practice are also required.

The post involves working in the community in Ealing with some work from home so a suitable home working environment is essential. Regular travel around the Ealing area will be required.

Please note that due to Covid-19 tasks on this role may be carried out remotely from the employee's home via MS Teams while it is not safe to deliver face to face services or work in one of our local offices.

Please visit our website via the apply button to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms. CVs will not be accepted

Closing date:  Sunday, 27th September 2020

Interview date: TBC (via MS team)

Senior Co-ordinator (Part Time- 3 days a week)
Central London, WC1

About Us

We are the International Institute for Environment and Development (IIED), an independent research organisation that aims to deliver positive change on a global scale.

We provide original, rigorous research that helps to drive progress, support sustainable development and protect the environment. We identify local solutions that can work at scale and introduce these to global forums.

We are now looking for a part-time Senior Co-ordinator to join the Human Settlements Group at IIED, which has worked on urban environmental and poverty issues since the 1970s.The group aims to support more equitable and sustainable development in urban centres in low- and middle-income countries.

Your Benefits

- Salary of £38,765 - £42,683 (up to £48,162 depending on skills and experience) pro rata
- Comprehensive benefits package

This is an exceptional opportunity for a co-ordinator or support professional with a background in project or programme finance and project management to progress their career with our international charity.

Joining us means joining the people that make change happen. The work we do within our Human Settlements Group has been changing the face of urban living in low- and middle-income nations for decades.

For our work, we have won recognition the world over as well as prestigious awards, but for us, that isn’t what it’s about. We know there’s still work to do and we have strategies and projects underway to keep us pushing to make the world a safer, healthier, happier place. We now need you to join us and help to continue fighting against the urban crisis faced by so many across the world.

Your Role

As a Senior Co-ordinator, you will provide  comprehensive coordination support to the Human Settlements Group which encompasses financial management, project management and administrative support.

Primarily involved in the management, co-ordination and financial management of projects , you will also be involved in some fundraising and business development activities and will contribute to a positive environment across our institution.

Specifically, you will:

- Oversee a portfolio of complex projects of work
- Monitor the progress of work to ensure milestone achievement and contractual adherence
- Liaise with donors and subcontractors as required
- Support donor and project reporting activities
- Complete financial reporting for projects
- Manage the budget and finances for your portfolio
- Oversee  and manage contracts for all aspects of projects
- Act as bid manager for funding proposals

About You

To be considered as a Senior Co-ordinator, you will need:

- Relevant work experience in co-ordination and programme support roles
- Experience of the different phases of the project cycle, especially budget preparation, monitoring and reporting
- Experience of managing a portfolio of complex, multi-layered budgets, and financial planning, reporting and the monitoring of accounts
- Experience of fundraising
- Knowledge of budget and financial management in the international development sector
- Thorough knowledge and experience of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), with advanced knowledge of Excel
- A relevant first degree or equivalent level of education

Other organisations may call this role Programme Co-ordinator, Project Co-ordinator, Junior Project Manager, Programme Support Co-ordinator, Project Finance Co-ordinator.

This is a part-time role working 3 days per week21 hours per week.

We are the UK’s largest Law Centre, with a national reputation for innovation and excellence in using the law to improve the lives of some of the most disadvantaged people in our community.

We work across Coventry and Birmingham helping nearly 6,000 people each year to access justice and uphold their everyday rights, by providing specialist legal advice on social justice issues including housing, employment, debt, benefits, asylum and immigration.

As well as offering casework and representation delivered by legal experts we work in partnership with local universities, local authorities and the voluntary sector to deliver legal education and rights awareness-raising. You can read more about our impact in our annual report available on our website. 

We are looking for a vibrant, enthusiastic and experienced communications and engagement professional with a proven track record in networking, partnership building and leading high quality communications strategies. You will help us work with our existing and new partners to expand the reach of our work in the short term but also contribute to raising our profile and awareness of the issues our clients face and inspire more support.

It’s vital now more than ever that our local community knows we’re here to help them, and this role is key to ensuring that. For example, we want to build our social media platforms, so they connect with and engage local people and community groups. We also want to produce high quality communications materials that help front line staff working in other organizations identify legal advice needs and enable people to get the right advice at the right time. Your strong partnership building skills will ensure that these meet their needs as well as our target service users.  

This is a brand-new post with lots of potential to make your mark. This role is initially funded for 12 months and its continuation is subject to its success and securing ongoing funding.The postholder will take over responsibility for communications and marketing activities that are currently spread between other members of the team and build on these to create, and deliver, an effective stakeholder engagement and communications strategy and plan.

The Communications and Engagement Manager will be supported by the Senior Management Team and a part time Communications Assistant but will also need to be a self-starter willing to ‘do’ as well as lead. You will have autonomy to think creatively, and the confidence and experience to lead our communications work in a way that works collaboratively with our expert legal staff and support staff.

This is a fantastic opportunity to play an essential role in a friendly organization that is making a real difference. See full job description below.

Other benefits: 28 days holiday (rising to 35 days after 5 years’ service) plus 8 statutory days and pension scheme membership.

Please download an application pack by visiting the 'work for us' page on our website.  No CVs required.

Closing date for applications is 10am on Monday, 28th September 2020

Interviews will be held via Zoom on Friday, 2nd October 2020

Job description

The primary aim of this role is to provide strategic direction and increase capacity to our communications and engagement work across the whole organisation. Initially the role will work closely with senior management to redevelop and implement a communication and engagement strategy to ensure the maximum number of people can benefit from timely legal advice as they deal with the impact of COVID-19. It will also support our longer-term ambition to build a Rights in Practice approach in the communities where we work by increasing our network of partners, increasing knowledge and use of legal rights amongst frontline professionals and members of the public and increasing support for the work of the Law Centre.

Key responsibilities
• To work closely with senior managers and staff to develop a communications and partnership engagement strategy to support the work of the Law Centre and ensure it is regularly reviewed and refined.
• To develop stakeholder messaging and channel management strategies that support our strategy and objectives.
• To lead on the implementation of the strategy, building and strengthening relationships with other organisations who share our values and work with our client group, focussing resources where they can have maximum impact on audiences and driving up the quality of our communications.
• To build skills and capacity of Law Centre colleagues to communicate complex social and legal issues in a simple, engaging and accurate way.
• To build skills and capacity of Law Centre colleagues to nurture and sustain partnerships with other organisations.
• To support the development of communication and training materials identified as needed to support Law Centre initiatives.
• To ensure quality and consistency of copy, use of standard templates, advising on best format of material, consistent use of the Law Centre branding and appropriate dissemination routes of all communication materials.
• To develop and keep up-to-date marketing materials on our services, and make sure they reach people in our community, relevant stakeholders and referring agencies.
• To identify and manage creative projects from concept to delivery, to time and to budget.
• To develop our social media strategy and profile in line with the Law Centre strategy ensuring all our key audiences are reached and that we engage our community.
• To be responsible for the organisation’s websites and social media channels, including daily operation, content, on-going development, and liaise with external relevant suppliers.
• To create (and support other staff to create) online content that engages people with our work and vision, highlights our impact and brings the experiences of the people we work with to life.
• To manage requests for client stories and experiences from media outlets.
• To ensure client confidentiality is maintained in preparation of all communications materials and that consent is obtained and records maintained in line with CELC policies and procedures.
• Maintain and develop the Law Centre’s visual assets and increase their use in routine communications.
• To ensure effective systems and processes for all communications and stakeholder relationship activity including compliance with GDPR.

Person Specification

• Experience of developing an effective stakeholder engagement strategy in the charity sector and a communications strategy for multi-project initiative.
• Demonstrable experience of raising the profile of an organisation and attracting a range of audiences to a cause.
• Experience of producing a wide range of digital and print communication and marketing materials for a range of audiences.
• Experience of generating and delivering digital content to targeted audiences in alignment with organisational objectives.
• Experience of creative project management – from taking a brief and developing a concept and schedule, to engaging stakeholders at relevant points, and delivering project on time and to brief and budget (across a range of platforms and media).
• Experience in writing engaging web copy and managing website content.
• Experience in successfully commissioning designers (including volunteers).
• Experience of working with vulnerable people and the ethics around communications work in that context.
• Experience in media relations, including building positive relationships with journalists, writing compelling press releases, and protecting the interests of charity’s clients/users. (desirable)
• Experience in managing volunteers and staff (desirable)
Skills/Knowledge
• Excellent interpersonal and communication skills, and proven ability to forge new relationships.
• Broad understanding of the impact of poverty on individuals, families and communities in our region and the role access to justice and increased knowledge of legal rights has in mitigating this.
• Excellent written skills and proven ability to get the message across in different formats to attract a wide-ranging audience, including ability to understand and communicate complex issues in a simple and engaging way.
• Skills in using design platforms such as CanvaPro to produce creative, clear and engaging communication assets.
 

Personal Attributes
• Self-motivated, able to work independently and on own initiative and able to organise own workload and that of the team
• Ability to work as part of a team
• Commitment to and understanding of the aims and objectives of the Law Centre
• Good oral and written communication skills
• Understanding of the importance of confidentiality in a Law Centre
• Commitment to equal opportunities
• Non-judgemental attitude

The memcom recruitment team is looking for an experienced Delivery Manager on behalf of an institute in Central London. This is a fixed term contract until March 2021.

The role will be focused on delivering technical programme level requirements, with a particular focus on processes and delivery tools across the different work-streams within the programme. Responsible for project management and collaboration tools, you will ensure their best usage across the team. You will manage delivery across several projects with cross functional teams that include research, policy and technology expertise while they are delivered to agreed goals, on time and on budget.

Essential criteria for this role include:

• Experience of working with cross functional digital teams in an Agile environment with Scrum or Kanban processes and roles.
• Experience of delivering projects (ideally technology/data ones) end-to-end, on time, on budget and to a high quality.
• Good understanding of, and experience with, project planning software and a range of cloud-based technologies.
• Enjoys collaborative working, flexible structures and an open office environment.
• Ability to work effectively under pressure and to short deadlines.
• Ability to multi-task and move quickly between projects through effective prioritisation.

If you are an experienced Delivery Manager in technology or start-ups this role could be right for you, do not hesitate, apply!

Please note that due to the volume of applications we sometimes attract, it is not always possible to contact all candidates - but we will endeavour to do so and wish you luck with your application!

This is a varied, proactive and fast-paced role which involves both the leadership of a dynamic team of Area Managers and volunteers, and the day-to-day coordination of region-wide projects and partnerships. The postholder will be responsible for managing the Area Manager team across the Midlands, Central and South West England, including providing coaching to enhance performance in order to provide food banks with support that aligns with our approaches of service, collaboration, expertise and transparency. They will oversee the delivery of regional projects and partnerships, including mobilising volunteers, as part of the Trussell Trust five-year strategy to help food banks reduce the need for their services locally.  The role requires someone who thinks strategically to achieve results and is solutions-oriented in approach.

Principal Practice Tutor (PPT) is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the Frontline Programme. You will join a team of Principal Practice Tutors who provide programme leadership and team management that is central to effective delivery of the Frontline programme. You will ensure a high quality teaching experience, resolve escalated participant issues and support Consultant Social Workers to provide an excellent practice learning experience to participants.

There are 4 roles available: 1 based in North East and North Yorkshire, 1 in West Midlands, 1 in East Midlands and 1 in South West with regular travel across your geographical area.

The role comprises of 6 core areas of responsibility;

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants
• Consultant Social Workers
• Teaching
• Supporting wider organisational objectives

We are actively seeking applicants from Black, Asian and Minority Ethnic backgrounds.

• Full time, Permanent

• £29,190 per annum plus pension, medical and dental insurance

• 25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

• 4pm finish on Fridays

• Central London location (Covent Garden) – currently working from home

REPORTS TO

Grants Team Leader

OVERVIEW

The Masonic Charitable Foundation is looking for an empathetic individual who understands the charity sector and is motivated by helping others. As Grants Officer you will assess and process applications from individuals and families and will work effectively with a range of stakeholders.

You will need excellent written and verbal communication skills, strong numeracy skills, and will take an organised approach to work, prioritising effectively while working quickly and accurately. You will be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role would be advantageous but appropriate training is available for the candidate with the right skills.

Day to day responsibilities include processing and assessing applications from individuals and families for a range of support (including financial, medical, mobility and respite care), making financial assessments, scheduling payments, preparing reports for decision makers, reviewing support provided, maintaining regular contact with applicants and keeping the grants system up to date.

The successful candidate will join a busy and friendly department and have the support of their peers, a Senior Grants Officer and their Team Leader to enable them to settle into their new role. 

The team is usually based in our central London office on the edge of Covent Garden but the entire charity is currently home-based due to the Covid-19 crisis.

MAIN DUTIES

• To accurately process applications for assistance from individuals and families.

• To approve grants within delegated authority levels and to prepare reports for escalated decision making.

• To ensure the grants system records are accurate and up to date.

• To work with colleagues, stakeholders and external suppliers to provide an excellent service to applicants.

  PERSON SPECIFICATION

  Essential

• Excellent customer service skills

• Strong written skills

• Excellent verbal communication skills

• High level of numeracy

• Ability to prioritise, organise and manage own workload

• Ability to build and maintain effective working relationships, internally and with stakeholders

• Excellent attention to detail

• Ability to understand and apply policy

• Ability to tailor communication to suit the audience

• IT skills, particularly MS Office

Desirable

• Experience of grant processing and/or assessment

• Good understanding of UK state benefits

HOW TO APPLY

Please submit a CV and covering letter explaining why you are interested in the role and how you meet the person specification

Deadline for applications:  9am 28 September 2020

Date for interviews:  w/c 5 October 2020

We are looking for an Office Manager to be the key person of the organisation's central operations, providing an effective administrative support function at our offices. You will need to be proactive, systematic and solutions focused, have two years administrative experience, be literate, numerate and have good IT skills and the ability to provide a high quality,professional service to our clients and the beneficiaries we support. Excellent communication and negotiation skills, a willingness to explore new ideas and approaches, learn new skills and take on new challenges is essential. Experience of working in a growing charity or income-generating organisation in the sector, and direct exposure to and knowledge of the needs of the Latin American communities and the charity sector will be distinct advantages.

The post is part-time, 28 hours per week over four days. Flexible working arrangements may be available and you will occasionally be available on evenings or weekends.

How to apply

If you are interested in joining our team, please visit the Job vacancies section on our website and submit your completed application and monitoring forms by the 6th of October 2020.

Interviews will be held on Thursday 15th of October 2020

We may receive a large number of applications and unfortunately we may not be able to reply to everyone. If you do not hear from us five days after the deadline, please assume you have not been shortlisted. We wish you good luck.

We welcome applicants for all age groups, backgrounds and genders. We are a London Living Wage Employer.

Jobseeker Personalised Travel Planning Officer Nottingham & Derby

(ref: SUS3003)

£24,691 pro rata per annum

22.5 hours per week – Contract to 31 March 2021 - based in Derby / home working

This exciting opportunity is to promote sustainable and active travel with an emphasis on cycling, through a one stop personalised travel planning and travel support service for those seeking employment (including employment benefit claimants, apprentices, new starters and others) in Nottingham and Derby with aim of developing the skills, confidence and ability to cycle, walk and use all forms of sustainable transports, so improving their access to education, training and employment.

Committed to the benefits of active travel, you will have excellent communication and presentation skills, experience of delivering practical projects which included community engagement or behaviour change, be very enthusiastic about the role and have the ability to motivate others. Experience of successful partnership working, organising and delivering events and leading group workshops is also required as is IT literacy and an understanding of local travel initiatives. You will also be committed to the promotion of sustainable transport.  

Closing date for the receipt of completed applications is 9am on Wednesday 7 October 2020. Interviews will take place via MS Teams / Zoom on Wednesday 21 October 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.