Central services support officer jobs

One YMCA delivers vital services including social housing, health and wellbeing programmes, children’s services, and youth and community activities that make a real difference across our local communities.

We are seeking a Triage and Intervention Officer to be the first point of contact for children and adults seeking support after experiencing domestic abuse.
In this rewarding role, you will complete risk and needs assessments, create personalised safety and support plans, and offer timely responses via our helpline, webchat, and referral pathways.

Working closely with the IDVA Team Leader, you will support both IDVA and therapeutic teams, maintain accurate case records, and ensure all work aligns with best-practice standards. You will manage your own workload, meet agreed KPIs, and play an essential part in ensuring victims receive high-quality, timely, and effective support.

If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you!

Requirements:
• Willingness to undertake training and development relevant to the role.
• Commitment to valuing equality and diversity and applying this to all areas of work.
• Willingness to adjust working hours to meet operational needs, including occasional evening and weekend work.
• Access to a vehicle for travel in the course of your work, along with suitable business insurance to cover work-related travel. You must have a full Great Britain driving licence. If you have more than three points on your licence, please contact us to discuss before applying.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
 

This is a  Full Time role.
Hours per week: 37.5
Working Pattern: Monday - Friday / 37.5 hours per week

Our Midlands team has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making across the region, helping us to distribute over £60m to good causes throughout the area.

As an Executive Officer, you’ll be part of a driven and passionate team, led by a Senior Head of Regional Funding. Within the team there is 1 Senior Grant Making Manager, 8 Funding Managers and 26 Funding Officers.

Reporting to the Senior Head of Regional Funding, you will work on a hybrid basis, working both remotely and spending some of your time in the Birmingham office (located near Five Ways). There will also be some occasional travel to other locations across the region throughout the year.

Organising will be at the heart of your role, and you will be in regular contact with the team across the region. The key duties of the role include:

• Supporting the Senior Head of Regional Funding, Senior Grant Making Manager, Funding Managers and their teams.
• Administration of our grant-making database using Salesforce.
• Diary management for the Senior Head of Regional Funding and Senior Grant Making Manager.
• Organising, supporting and minuting a range of regular online and face-to-face meetings.
• Responding to customer enquiries made to the region.
• Supporting teams with stakeholder engagement.
• ​General administrative and facilities support. 

​Interview Details:

• ​Date: 7th & 8th January
• ​Format: In-Person
• ​Location: Hybrid, flexible working, Birmingham based, with an expectation to be in the office around 1 day every 2 weeks.

We will be hosting a briefing session about the role on: Wednesday 3rd December 2025, 13:00 – 13:45 pm. To register or ask any questions about the recruitment process, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential:

• Excellent organisational skills and attention to detail with the ability to plan and proactively manage competing demands.
• Excellent customer service skills, with experience of working in a customer-facing role.
• Excellent verbal and written communication skills, with the ability to work with senior stakeholders.
• Ability to work within a team but to also work independently, using your own initiative.
• Good IT skills (including Microsoft Office) with an ability to work across a variety of systems and platforms, interpreting financial information, arranging meetings and booking travel.

​Desirable:

• Ability to handle sensitive information with discretion and sensitivity.
• Previous voluntary or work experience in the charitable sector.
• ​Diary management experience

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition). 

About Carers Bucks

At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five to adults supporting loved ones through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that. 

Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.

Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated. 

Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are

Kind                 
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues. 

Inclusive         
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role. 

Collaborative   
We work together – with carers, partners and one another – to listen, learn and improve outcomes. 

Innovative       
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do. 

Reliable           
We are informed, trustworthy and confidential. We do what we say we will - every time.

As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support. This new role is part of that process. 

About the Role

In this newly created role, you will work directly with the CEO, providing oversight and direction to Team Leaders to ensure that services operate effectively and meet contractual requirements. You will be passionate about making a difference to the lives of unpaid carers in Buckinghamshire, with the ability to make an impact quickly.  You’ll bring proven hands-on experience in a similar role working with a team to establish effective and innovative ways to deliver services. 
 

Main Responsibilities 

1. Strategic and Operational Leadership

·       Hold overall accountability for service performance and quality, working through the Adult, Young and Hospital Carers Team Leaders who lead day-to-day operations 

·       Ensure alignment with our strategic priorities and our commissioned outcomes.

·       Contribute as an active member of the Senior Management Team, supporting organisational strategy, planning and delivery.

·       Ensure that all carer services operate cohesively, with smooth transitions between age groups and consistent quality standards.

·       Use data and feedback to drive service improvement and innovation.

2. Service Delivery and Quality

·       Oversee the effective management of the Adult, Young, Young Adult and Hospital teams.

·       Embed a culture of high performance, reflective practice and continuous learning.

·       Ensure strong safeguarding practices are central in all services

·       Ensure systems are used consistently for case management, data recording and reporting.

·       Work with the Diverse Communities Worker and other leads to ensure services are inclusive, culturally sensitive and responsive to the needs of underrepresented groups 

·       Oversee the effective involvement of volunteers within carer services, working with the Volunteer Manager to ensure they are well-supported, trained and valued as integral members of the team.

3. People Leadership and Team Development

·       Foster collaboration and a supportive team culture built on the Carers Bucks values.

·       Line-manage and support the three Team Leads, ensuring clarity of priorities, effective supervision and professional growth.

·       Support wellbeing, resilience and a sense of shared purpose across teams.

4. Safeguarding

·       Act as Designated Safeguarding Lead (DSL) for Carers Bucks, providing advice and guidance to staff on safeguarding issues, ensuring compliance with policy and statutory requirements, and escalating concerns appropriately.

·       Maintain oversight of all safeguarding cases across the organisation and support Team Leaders in their DDSL responsibilities.

5. Partnership and Representation

·       Provide strategic coordination across thematic leads (Diverse Communities, Hospitals, Volunteers) to ensure alignment and shared priorities across services 

·       Represent Carers Bucks strategically with partners across social care, education and health. 

·       Support the CEO in relationships with commissioners, primary and secondary care, schools and VCSE partners to enhance identification and referral of carers.

·       Champion the voice of carers of all ages through partnership boards, networks and other forums.

6. Performance, Impact and Reporting

·       Monitor performance against contract outcomes, KPIs and quality standards.

·       Work with our Data Lead to ensure accurate reporting and a strong evidence base for our work. 

·       Analyse trends and learning to inform service design and improvement.

·       Contribute to quarterly and annual reports for commissioners and trustees.

·       Provide effective feedback upwards to the CEO.

7. Organisational Contribution

·       Contribute to strategic planning, risk management and organisational development.

·       Represent Carers Bucks at events, conference and key campaigns 

·       Lead on the co-design of new approaches, including digital and preventative models.

·       Stay abreast of local and national developments in carers’ policy and practice.

·       Undertake other duties as reasonably required by the Chief Executive.

Personal Attributes, Skills and Experience
 

Essential Experience or Qualifications

• Proven experience of operating at a similar level, leading a services team in the charity sector.
• Proven ability to lead, motivate and develop teams to achieve shared goals.
• Proven ability to quickly make an impact.
• Experience of delivering training or presentations to external audiences.
• Experience of report writing and using data to inform decisions.
• Proven experience of a commitment to Diversity and Inclusion.
• Experience of safeguarding principles for both adults and children and experience in applying them.
• A full UK driving licence and or access to own transport.

Desired Experience or Qualifications (not compulsory)

• Previous experience of working with carers, health and social care professionals.

Essential Skills / Knowledge 

• Strategic thinker, able to translate organisational priorities into clear operational plans.
• Confident decision-maker who can balance compassion with accountability.
• Skilled at managing change and fostering a culture of learning and improvement.
• Strong time and project management skills, able to balance competing demands.
• Excellent written, verbal and listening skills, with the ability to adapt communication to different audiences.
• Good general level of IT skills.
• Confident and persuasive when engaging with professionals across health, education, and social care.
• The ability to represent Carers Bucks positively and credibly at a senior and strategic level.
• Skilled in building and maintaining productive partnerships and networks.
• Understanding of equality, diversity and inclusion, and how to embed this in service design and delivery.
• Confident using data and outcomes measures to monitor impact and inform service development.
• Confident with figures. 

Desirable skill / knowledge

• Well-informed about carers’ rights, challenges and available resources.
• Awareness of developments in health, education and social care policy, and their implications for carers.

Personal Attributes

• Empathic, approachable and emotionally intelligent.
• Self-starter who is organised, proactive and solution focused.
• Calm under pressure, able to prioritise and make sound judgements.
• Collaborative and team-oriented, with a positive “can-do” attitude.
• Committed to the values and ethos of Carers Bucks and to supporting carers’ wellbeing.
• A willingness to actively participate in training and development opportunities.
• Ability to work flexible hours, occasional evening/weekend work as required. 

Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development. 

By joining our team, you will:

• Play a key role in shaping our future: You will support the CEO and guide the team as we enter our retender.
• Make a lasting impact: Your work will directly support unpaid Carers of all ages, enabling them to access the right support, at the right time, in a way that works for them.
• Be part of a supportive, passionate team. You will work with dedicated colleagues who are committed to making a difference and supporting one another.

If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.

Employee Benefits Include:

·       25 days annual leave + Bank Holidays (increases with length of service)

·       3x Christmas Closure Days

·       Up to 5 days paid Carers Leave

·       Regular training and development opportunities

Diversity and Inclusion

We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.

How to apply
Please submit a CV and covering letter via our online portal on our website.
 

We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address can be found on application portal) - we will do our best to accommodate you. 

About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of two world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.

The Role
This role will take day-to-day ownership of key operational processes across Cosmic’s NICU and PICU support, ensuring smooth delivery, strong relationships across hospital teams, and the continual improvement of internal systems.

The Operations Executive plays a central role in keeping Cosmic running smoothly across both hospital sites and Cosmic HQ. This is a hands-on and varied position, combining operational coordination, ownership of key processes, and direct support to Cosmic’s Senior Leadership Team. This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by supporting our service delivery and fostering continuous engagement.
You will be responsible for maintaining high operational standards across our service delivery programmes, ensuring our units are well-stocked and supported, coordinating fulfilment activities, improving our internal systems, and helping strengthen Cosmic’s visibility within the hospitals.
This is an excellent opportunity for someone organised, proactive and compassionate, who enjoys taking ownership and making things work well for others.

Key Responsibilities

1. Operational Coordination Across PICU and NICU
• Act as a consistent and trusted operational contact for unit staff across St Mary’s and Queen Charlotte’s.
• Enhance Cosmic’s visibility in the units, ensuring noticeboards, communications and information materials are up to date and on brand.
• Lead end-to-end coordination of operational tasks across both sites, ensuring high standards and reliable follow-through.

2. Nutri-Care Campaign  
• Coordinate Nutri-Care food deliveries to Cosmic HQ and our units.
• Distribute food items to NICU and PICU units at St. Mary’s Hospital and NICU at Queen Charlotte’s.
• Oversee stock storage at St Mary’s, Cosmic House, and Queen Charlotte’s, maintaining clear logs and ensuring resources never run low.
• Review family and staff feedback from the Nutri-Care surveys and share themes with the Service Delivery Manager to support service improvement.

3. NICU Welcome Bags & Corporate Volunteering
• Take ownership of stock levels for NICU Welcome Bags across both units, ensuring they are always ready for families.
• Work with NICU teams to develop practical solutions that ensure every family receives a Welcome Bag within 24 hours of arrival on the units, monitoring consistency and resolving any barriers.
• Prepare materials and coordinate logistics for corporate volunteer packing sessions, acting as the Cosmic lead on the day.

4. Stock & Supplies Management 
• Maintain regular routines to check, restock and record Cosmic items on PICU and NICU units.
• Oversee stock of cereals, tea, coffee and other essential items that support families and staff.
• Maintain accurate inventory logs and recommend improvements to stock processes.

5. Office & Systems Management
• Manage routine supplier relationships and monitor service standards.
• Process and code invoices for approval and support compliance tasks such as health and safety checks, first aid and fire safety.
• Maintain organised shared drives and digital filing systems, ensuring they are up to date and easy to navigate.
• Ensure all Cosmic office equipment is functional and well-maintained.
• Coordinating diary bookings and logistics for meetings, events, and training.
• Overseeing health and safety compliance (first aid, fire safety checks).
• Support onboarding and leaver processes for new staff and volunteers.
• Manage Cosmic’s relationship with the NHS Post Room, overseeing all incoming and outgoing mail.
• Coordinate logistics for meetings, events and staff activities, ensuring information flows efficiently.

6. Support to the Senior Leadership Team
• Provide high-quality executive support including diary management, meeting coordination and travel arrangements.
• Prepare briefing and meeting notes, collate information for internal or trustee papers, and support follow-up on key actions.
• Undertake small operational projects or research tasks with minimal supervision.

7. Continuous Improvement
• Identify opportunities to improve operational efficiency, stock processes and internal systems across the charity.
• Recommend changes to the CEO, COO and support implementation.
• Champion consistency and high standards across Cosmic’s operations.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays.
• £200 professional development budget annually
• Employee Assistance Programme 
• Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.
 

Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.

What You’ll Be Doing

• Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
• Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
• Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
• Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
• Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
• Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.

 What We’re Looking For

• A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels. 

• A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries. 

• A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness. 

• A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together. 

Why Join Us?

We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.

 What we offer:

• Hybrid working between home and Chelsea with occasional travel to Sutton.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

GoodGym brings people together to get fit by doing good — supporting older people, strengthening communities, and creating meaningful social connection. Behind every completed GoodGym task is a committed Operations Support Team working to make sure things run smoothly, safely and with heart.

We’re looking for an Operations Support Team Manager to lead this brilliant group. This is a role at the centre of GoodGym’s work with older people: the team you’ll be managing ensures thousands of tasks happen each year, connecting GoodGymers with people who need practical help or companionship. If you’re energised by problem-solving, motivated by purpose, and excited about building and supporting high-performing teams, you’ll thrive here.

This is an opportunity to shape how GoodGym completes our work with older people. You’ll improve systems, and guide a team that is deeply passionate about the difference their work makes. You’ll be part of a collaborative and mission-driven organisation.

OPERATIONS SUPPORT TEAM MANAGER

Team: Operations Support Team
Reporting to: Head of Operations

Location: Hybrid including Tues - Thurs based in our London office

Salary band: £28,078 - £34,318

Application closing date: 23:59 on 11/01/26

Please note the starting salary will be between the start and middle of the band.

Job overview:

Managing the day-to-day running of the Operations Support Team and increasing the number of GoodGymers completing Missions and Social Visits.
 

 Job Purpose 

• Manage the day-to-day running of Missions and Social Visits

• Manage the delivery of the Older People Operations business plan objectives

• Line manage the operations support team

• Contribute to the strategy of work supporting older people and identify opportunities for improvement

• Motivate operations support team to achieve agreed goals

• Identify areas in need of improvement and feeding back to the tech team. 

• Ensure adherence to the structures, systems and procedures to support volunteers, older people and referral partners in line with the aims of the organisation. 

Performance will be measured on:

• Achievement of team goals

• Smooth management of team

• Feedback from GoodGymers older people
   

Primary Responsibilities

Delivery management

• Manage the delivery of Missions and Social Visits

• Ensure prompt and accurate listing and confirmation of tasks

• Support Ops Support Team to undertake regular monitoring calls and ending pairings 

• Work to maintain balance of referrals and verified GoodGymers

• Monitor agreed performance indicators on older people work and motivate the team to achieve these and improve efficiency

• Oversee mission volunteer verification processes, reporting any concerns to the CEO in a timely manner

Safeguarding

• Be the designated Safeguarding Lead for GoodGym

• Manage and escalate any safeguarding matters arising in line with GoodGym’s Safeguarding Adults policy

• Manage and update GoodGym Safeguarding policies and processes for older people and GoodGymers

• Produce Annual Safeguarding report for Trustees

Referrals for older people

• Provide practical support to referrers where necessary

• Attend external meetings to support these partnerships as required

• Working with Head of Operations to grow and improve referrals for older people

• Feedback to Head of Operations on impact of work

Communications

• Supporting communications team with ideas for case studies, ensure testimonials are regularly updated

• Ensure Operations Support Team’s communication with GoodGymers is appropriate, adequate and ensure GoodGymers feel supported, in line with GoodGym’s ethos 

Reporting:

• Contribute information to reports for funders and funding applications 

• Report on progress to the staff team and trustees 

Management

• Line manage Operations Support Coordinators 

• Manage process of recruiting and supporting Operations volunteers

• Provision of regular support and supervision to the above, identifying and responding to training and development needs 

• Support the recruitment of and be responsible for the induction and training of new Older People Operations Coordinators 

• Provide information and support to staff in the wider central team in order to optimise GoodGym’s work with older people as required

Other Responsibilities

• Review and interpret feedback from older people, GoodGymers and third parties as well as data and flag concerns, operation-critical improvements

• Representing the Operations Support Team at organisation wide meetings

• Leading regular team meetings

• Ensure that information pertaining to older people, coordinators is up to date and is shared, recorded and stored in line with GoodGym’s confidentiality, information sharing and data protection policies.

• Maintain up to date knowledge of legislation, guidance and best practice in the sector

Working relationships

• Line management of Operations Support Coordinators 

• Management of Operations volunteers

• Reporting to Head of Operations

HOW TO APPLY

Please apply on our company website

GoodGym uses forms to ensure that our recruitment process is fair. Please follow the instructions at the top of the form and include as much information as possible. We want to hear how great a fit you are for the role and why you want to work with us. 

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:

• Wednesday 26th November - 12:00pm
• Wednesday 26th November - 6:00pm
• Friday 5th December - 12:00pm
• Friday 5th December - 6:00pm

Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.

About the role

We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.

Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.

Responsibilities 

• Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
• Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
• Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
• Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
• Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.

This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.

Skills 

• Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
• Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
• Have the capacity to influence effectively, both internally and externally.
• Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
• Excel in a fast-paced and varied work environment.
• Show a strong commitment to good governance and compliance.
• Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
• Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.

While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.

Benefits of working with Youth4Youth

• 28 days paid holiday, plus public holidays (pro-rata)
• Remote working, with flexibility allowed
• Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
• Defined contribution pension with a 6% employer contribution
• Access to a range of discounts via charity partner platforms

The hiring process

1. Pre-application information sessions (Optional)
2. Application Deadline: 19th December 2025
3. First round interviews to be conducted in early January 2026
4. Second round interview (including a presentation)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Role: Chief Executive Officer

Reports to: Chair of the Board of Trustees

Salary: £60,000 p.a. (pro-rata)

Hours of work: 20 hours per week (Part-time, 0.5FTE)

Location: Remote, with travel required

Contract type: 1 year fixed term contract, with potential to become permanent

Note: Right to work in the UK is required to be able to apply for this position

Do you have experience working in a complex policy environment, with sound understanding of the wider political environment? Are you able to involve patients, service users or those living with long-term health conditions in your work to help identify the action needed to affect change?

About the role
We are recruiting for a Policy Officer to join on a full-time, permanent contract, working 35 hours per week.

This role is key to supporting Alzheimer’s Society’s ambitions to drive major system and policy change in diagnosis, care and treatment across England, Northern Ireland and Wales at an exciting time in dementia policy. Evidence-based, collaborative, engaging and innovative policymaking will be central to everything the Policy Officer does.

As Policy Officer you will play an important role in determining what the Society thinks about the big issues affecting people affected by dementia. Through robust scoping and policy development, you will help to identify the action needed to affect change and help ensure our influencing activity is evidence-driven, timely and relevant across the three nations in which we work – nationally and locally.

You will be an expert policy advisor to colleagues across the Society and support Policy Managers to deliver against agreed integrated plans, including helping to monitor progress and performance and working with others to gather evidence, insight and data to underpin our policy work. Key to the success of this role is engaging others in the policy development process, sharing analysis, opinion and insight to inspire high-quality, dynamic policymaking.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Thursday 15th and Friday 16th January 2026.

About you
Joining us, you will have experience working in a complex policy environment, with sound understanding of the wider political environment, preferably in relation to health and care. You will have experience involving patients, service users and/or those living with long-term health conditions in your work.

Crucially, you will be a team player, naturally collaborative, with good attention to detail and be curious and challenging of the status quo. You will be a good communicator with the ability to use written/verbal communication skills to build positive relationships with stakeholders and produce high-quality and accessible policy content. This includes translating highly complex data and developments into insightful commentary and recommendations.

What you’ll focus on:

- Scoping, developing and working with others to mobilise our organisational policy positions, in line with agreed organisational priorities.
- Helping to monitor and report progress on our policy activity in line with the Evidence, Policy and Influencing integrated plan, noting how policy work is informing our approach to national and local influencing.
- Ensuring the experience and insight of people with and affected by dementia is at the heart of all our policy work.
- Embedding all work in a systems leadership approach, working across organisational and geographical boundaries to achieve objectives.
- Driving engagement, awareness and involvement in our policy work through effective communication across the Society and beyond to ensure maximum impact.
- Building impactful, sustainable relationships with external stakeholders such as partners in NHS systems, Government, think tanks and other charities, to further our strategic objectives.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.

Over the course of our history, the Trust has created a delivered innovative a meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The schools’ programmes we delivery include our Outreach/survivor speaker programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training. 

The Marketing and Communications Officer plays a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s programmes with schools across England. You will play a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s Department for Education funded ‘Supporting Survivor Testimony in Teaching’ initiative – specifically supporting a drive to engage and register schools, ensuring schools across England are inspired to take part through compelling and effective marketing and communications. The post’s work ensures that schools across the UK are inspired to engage with our programmes, building long term and ongoing relationships.

Key responsibilities

All of the responsibilities below are achieved by working closely with the Trust’s programmes team and with the various external MarComms agencies that provide support to the Trust, ensuring that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in our programmes and initiatives. As our in-house link to the MarComms agency, you will:

• Support with the development and implementation of an integrated marketing plan, which will drive school engagement, and will translate in to school registration on to the government funded ‘Supporting Holocaust Survivor Testimony in Teaching’ initiative.
• Ensure that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in HET’s programmes, translating into school registrations
• Work with colleagues across the Trust, as well as agencies, to ensure that HET’s communications channels are effectively coordinated in line with a shared marcomms calendar
• Support the creation and management of marketing content and messaging across platforms, including website, social media, email newsletters, blog posts, sector press and other.
• Produce engaging marketing materials, press releases, case studies and reports to promote programmes’ impact and inspire engagement.
• Identify new sources of educational contacts, to build the Trust’s database and increase visibility of our marketing materials.
• Build relationships with media contacts, stakeholders, and partners to maximise PR opportunities.
• Provide accurate information regarding engagement to enable the preparation of reports, including reports to donors and funders including government, as well as to the Board of Trustees; and undertake analysis to identify and recommend opportunities for improvement in the effectiveness of marketing activities
• Monitor marcomms delivery against KPIs regularly, ensuring stats are kept up to date and flagging in advance if there is a chance of not meeting a KPI.
• Ensure marketing and communications are delivered in line with responsibilities related to data protection including General Data Protection Regulation (GDPR) and the Data Protection Act 2018, and that GDPR is part of programme planning across all programmes. 

To find out more please read our full job description and person specification, and click through to our website to find out how to apply. 

About the role

We are a charity that provides loving, compassionate care and support for veterans and their families, living with disability or dementia. We do this through our Homes and our services reaching into the community. As we continue to grow, we are looking for a Marketing Officer to research and develop multi-channel marketing campaigns to drive occupancy and new services, and to lead on their implementation.

You will create and execute digital marketing campaigns to support our services, and work on design for inhouse creative projects, developing engaging on and offline materials. You will implement marketing plans to promote services offered both in and out of our Homes, produce digital content to engage and convert audiences, develop website content, and manage photography to maintain our image bank.

You will produce regular updates and analysis using data on our enquiry system, keep accurate records of activity and costs, and support monitoring of literature and merchandise. As a brand ambassador, you will ensure consistency across audiences and adhere to relevant legislation and guidelines.

We are seeking someone with experience in a busy marketing environment, excellent communication and copywriting skills, good design and IT skills, and strong analytical ability. If you are proactive, flexible, and committed to high-quality outcomes while demonstrating our mission and values, we would love you to join our team.

Purpose of the role

• To research and develop multi-channel marketing campaigns to drive occupancy and new services and to lead on their implementation.
• To create and execute digital marketing campaigns to support our services
• To work on design for inhouse creative projects, including the development of engaging on and offline materials for our services.

Key responsibilities

Marketing & Communications

• To implement the marketing plans to promote our range of services offered both in and out of our Homes.
• To research and develop relationships with media channels to negotiate media space and to design and deliver artwork.
• To produce digital marketing content and campaigns to engage and convert our priority audiences.
• To develop compelling and emotive content for our website ensuring it reflects the range of services we offer.
• To work on the design and production of literature and materials both on and offline to support our services and with teams across Fundraising and other departments.
• To develop and review marketing materials, ensuring they are up-to date and in line with our brand and key messages.
• To support on all photography to ensure our image bank is up to date.
• To develop merchandising from concept to production, working with other teams within fundraising and the wider organisation.

Process

• To produce regular updates and analysis making use of the data on our enquiry system (Found).
• To keep accurate spreadsheets of all activity and costs.
• To maintain the current Marcomms system to track and store projects, ensuring they are logged on the workflow system.
• To work with Fundraising on the monitoring of literature and merchandise.

Other

• To be a brand ambassador ensuring consistency to a range of audiences.
• To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
• To undertake other such duties as may be required and which are consistent with the nature of this role.

Person specification

Knowledge and experience:

• Experience of working in a busy marketing environment with the ability to plan, prioritise and manage a varied workload delivering projects to a high standard.
• Experience using digital tools, such as website content management systems, photo or video editing software and the ability to pick up new tools quickly.
• Experience in implementing and optimising digital campaigns on google ads and meta and a good understanding of campaign tracking.
• Knowledge of SEO best practice and analytics packages.
• Good knowledge of relevant marketing and charitable legislation and guidelines.

Skills:

• Excellent communication and listening skills across a wide range of audiences.
• Excellent editing and copywriting skills with attention to detail and accuracy.
• Strong relationship building with the ability to work across teams and build effective internal and external networks.
• Good design skills including Adobe (other design packages).
• Good IT skills including MS 365, Teams.
• Strong analytical skills, with the ability to use data to improve marketing performance.
• Demonstrates commitment to our mission and values

Other:

• The ability to travel and work remotely, including the location of our Homes in Solihull, Surbiton, High Wycombe, and Worthing.
• Be willing to work flexibly including occasional evenings and weekends.

Personal characteristics should include:

• Demonstrates commitment to our mission and values
• Proactive and able to inspire collaboration across teams
• Committed to achieving high-quality outcomes and supporting team success
• A positive attitude
• Reliable, professional manner; flexible and calm under pressure

Training Conferences and Events Officer

Exciting opportunity for a Training Conferences and Events Officer – Make an impact today.

Anna Freud is seeking a Training Conferences and Events Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of benefits which you can find on our Careers page

What you’ll do

In this role, you’ll be part of a friendly, collaborative team that delivers high-quality training, conferences, and events for mental health professionals. You’ll play a key part in coordinating sessions, supporting trainers and participants, and keeping our operations running smoothly so that every event feels seamless and well organised

• You’ll coordinate and schedule training, conferences and events (online, in-person and hybrid), liaising with internal colleagues and external partners to ensure smooth delivery.
• You’ll support delivery days by facilitating sessions, handling AV/IT setup, and assisting with any troubleshooting needed during the event.
• As the Training Conferences and Events Officer, you’ll act as the administrative lead for allocated programmes, managing systems, processing bookings and applications, sending invoices, monitoring payments, and ensuring attendee viability.
• You will provide high-quality administrative support to trainers and speakers, including preparing documents, arranging travel within budget, offering Zoom guidance, and organising team meetings with agendas and minutes.
• As the Training Conferences and Events Officer, you’ll maintain accurate data across our systems, manage a high volume of email and phone enquiries, and nurture strong relationships with trainers, supervisors and commissioners to help plan and deliver programmes effectively

What you’ll bring

We’re looking for someone who thrives in a fast-paced, people-centred environment, bringing strong organisation, calm under pressure, and proven experience in coordinating training or events while delivering an excellent experience for everyone involved.

• Experience coordinating projects or events in a busy, deadline-driven environment, with the ability to manage competing priorities confidently.
• Strong administrative skills, including maintaining accurate records, managing databases, and setting up efficient systems.
• Clear, professional communication skills, enabling you to work effectively with colleagues at all levels as well as external partners, trainers and participants.
• Ability to work independently and take initiative, whilst also collaborating well as part of a supportive team.
• Confident IT capability, including Microsoft Office, online platforms such as Zoom, and familiarity with database systems (e.g., Salesforce)

Key details

Hours: Part-time (17.5hrs) ideally Monday to Friday 09:00 - 12:30, flexibility to support training, conferences and events outside of these hours required

Salary: £31,366 per annum FTE, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract type: Fixed term 6 months

Next steps

Closing date for applications: midday (12pm), Friday, 12 December 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Tuesday, 16 December 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely week commencing 12 January 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Woman’s Trust is a leading, specialist mental health charity supporting women and children affected by domestic abuse. As we approach our 30th anniversary in 2026, we stand at a powerful moment of growth and transformation. Each year, our trauma-informed, women-led services provide life-changing counselling, therapeutic support and advocacy to women and children across London. Our ambition is to scale this work to reach many more nationally. With a dedicated team of 45 staff, a strong financial foundation and annual income of £1.3m and a deeply committed Board of Trustees, we are poised to shape an ambitious new strategy for the years ahead.

We are now seeking an inspirational Chief Executive Officer to lead Woman’s Trust into this next chapter. This is a rare opportunity to guide a respected organisation whose work is not only transformative but often life-saving. The CEO will steer our strategic and operational development, strengthen and expand partnerships, grow sustainable income, and champion our voice across policy, public campaigns and mental health advocacy. Alongside a dedicated and collaborative team and Board, you will play a vital role in delivering and developing innovative services—supporting women and children, survivors navigating the justice system, and peer-led support groups—ensuring we remain responsive to the needs and experiences of those we serve.

We are seeking an inspirational and experienced people leader who combines strategic thinking with the ambition needed to position Woman’s Trust for growth. Confident in representing your organisation at a policy and advocacy level, you will act as a powerful ambassador for survivors’ mental health, influencing systems, shaping debate and strengthening our public voice. With strong financial and governance insight and the ability to build trusted, values-driven relationships across sectors, you will model a growth mindset and a commitment to continuous improvement. Above all, you will uphold our feminist, inclusive and survivor-centred values, nurturing an empowering and equitable culture for our staff, volunteers, partners, and—most importantly—the women and children we serve.

To read more about the opportunity and our work, including how to apply, please download the full appointment brief.

If you have the passion, clarity and commitment to champion the mental health and wellbeing of women and children survivors—and the leadership to guide Woman’s Trust into a bold new era—we would be delighted to hear from you.

Closing Date: 21 December 2025

People Beyond Profit Screening Conversations: 22 December - 6 January 2026

Woman’s Trust Panel Interviews:

· First Stage (online): 13 & 14 January 2026

· Second Stage (in-person): 22 January 2026

Please note:

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Anaphylaxis UK is seeking our next Chief Executive Officer. This is an opportunity to lead the UK’s only charity dedicated solely to people at risk of anaphylaxis, taking forward its mission at an exciting moment of development and growth.

About Us

Anaphylaxis UK is the UK’s leading charity supporting individuals, families and carers living with serious allergies and anaphylaxis. For over 30 years we have provided evidence-based information, training and advocacy to improve safety, inclusion and quality of life for people at risk of severe allergic reactions. Our services include a dedicated helpline, the AllergyWise® training portfolio (including the Safer Schools Programme), accredited factsheets, an expanding digital offer and partnerships with healthcare, research and industry partners. We champion research, influence policy and work directly with schools, businesses and healthcare settings to reduce risk and anxiety for people with allergies.

The Role

As Chief Executive Officer you will be the senior officer responsible for the strategic leadership, operational management, financial stewardship and external representation of Anaphylaxis UK. You will lead delivery of the charity’s strategic ambitions, grow and diversify income, and work collaboratively with a committed small staff team and an active Board of Trustees.

Key responsibilities

• Lead strategy delivery, balancing service quality and financial sustainability.

• Oversee governance, reporting, budgeting, risk and regulatory compliance.

• Grow and diversify income to strengthen financial resilience.

• Provide ethical leadership, manage senior staff and build an inclusive culture.

• Develop strategic partnerships and act as public representative.

• Deliver high-quality services and drive digital innovation.

Key details

• Job title: Chief Executive Officer

• Salary: £70,000–£75,000 per annum

• Contract: Permanent, full-time (35 hours per week)

• Location: Hybrid - home based with regular in-person staff and Board meetings (including an average of one weekly meeting with third-party agents in central London); travel across the UK as required.

• Hours / working pattern: Hybrid working with regular face-to-face commitments and attendance at relevant UK conferences.

As our next CEO, you will demonstrate:

Essential

• Minimum five years’ executive (CEO-level or equivalent) leadership with proven strategic and change delivery.

• Strong business development track record, including diversifying income (fundraising, commercial, grants/partnerships).

• Solid financial competence: budgeting, control, reporting and financial stewardship.

• Experience working with boards, good corporate governance and risk management.

• Proven ability to deliver and improve high-quality services.

• Excellent stakeholder engagement and influencing across government, health, research and industry.

• Collaborative, emotionally intelligent leader who builds trust with staff, trustees and partners.

• Willingness to travel sustainably as required.

Desirable

• Knowledge of allergy, health or education sectors, or experience in health-related charities.

• Experience developing digital services and improving accessibility of information.

• Experience with corporate partnerships, schools or training delivery.

• Degree or relevant professional qualification.

Please download the appointment brief for full details, including how to apply,

If you would like an informal conversation about this position, please contact in confidence our consultant, Jenny Hills, at Harris Hill via the apply button with suitable times to speak, and optional but appreciated, a CV or professional profile.

Closing date for applications: 9am, Monday 8th December

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.