Central services support officer jobs
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About The Job
Contract: Fixed-term, 2.5 years.
Hours: 28 Hours per week (0.6 FTE).
Salary: £25,000 - £28,000 (pro rata from £31,250 - £35,000)
Location: Hybrid, anchored to Cardiff Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Other: The postholder will need to be able to travel in a time and cost-effective manner to meetings across Wales and occasionally across the UK for relevant Carers Trust meetings. Occasional evening or weekend work may be required to attend events or consultations.
The Policy and Practice Officer will work collaboratively with public and third sector stakeholders and the Carers Trust team to lead the delivery of a three-year programme focused on improving support for older carers of people living with dementia. This includes engaging with regional Dementia Strategy Groups, influencing national policy, and facilitating knowledge exchange across health, social care, and third sector organisations.
This role is central to advancing our mission by amplifying the voices of unpaid carers, ensuring their experiences shape policy and practice, and strengthening the visibility and accessibility of carer support services across Wales. By embedding Carers Trust Wales in strategic conversations and promoting good practice, the postholder will help drive meaningful change for carers of people with dementia—many of whom are older, isolated, and under-recognised. The work will contribute directly to the development of the Welsh Government’s Dementia Strategy and ensure that carers’ needs are reflected in service design and delivery.
As the postholder you will:
- Plan and deliver two in-person events in year three to showcase good practice and elevate carers’ voices.
- Produce a final written report capturing programme outcomes, learning, and recommendations.
- Launch the report via an online webinar and share findings with national and regional dementia groups.
Please download the attached recruitment pack to find out more.
An exciting opportunity has arisen for a House Coordinator to join our Nursing and Quality Team. This role will require the successful candidate to be responsible for the day-to-day problem solving, acting as the central point of contact, and supporting the House Managers to ensure the smooth operation of the Houses.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
As the House Coordinator, you will have direct contact with children and their families, often during challenging times. This role therefore requires a level of empathy and the ability to communicate effectively in emotionally charged situations, which is not typically expected of other administrative roles within the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
For more detail, please see the Duties and Responsibilities in the candidate briefing pack.
Interview Date: Week commencing 24th August 2026
PLEASE READ CAREFULLY – ‘How to Apply’
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
AI Statement
We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.
We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, Car Scheme (subject to eligibility), subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
This role can be worked either as a remote homebased role, or as a hybrid role based in our London office, with London-based colleagues attending the office a minimum of four days per month.
Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.
We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Stories and Participation Officer is a fundamental cross-organisational role. Working directly with older people in financial hardship, the role will source, capture and collaborate to share stories, advice and insights from older people, whilst maintaining the highest level of stewardship and safeguarding for this group and supporting organisation wide participation activity.
Reporting into the Participation Manager, you will work champion and deliver meaningful involvement and authentic storytelling to ensure that the experiences of older people are at the centre of Independent Age’s work. You will ensure that participation processes maintain and develop our storytelling expertise and follow good-practice in the sector. The role will recruit and induct older people on a low income to our Lived Experience Network, alert them to opportunities to get involved in shaping and informing Independent Age’s work, facilitate two-way engagement, and work with willing members of the network to share their lived experience and insights, including sharing their story on public and private platforms.
You will need exceptional organisational skills and the ability to proactively drive lived experience work and effective storytelling. Strong verbal and interpersonal skills are essential, along with knowledge of best practice in supporting and co-ordinating lived experience participation including online and offline events, groups and meetings to create listening spaces.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website,
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic Level DBS check will be carried out for the successful candidate.
Closing Date: Sunday 23rd August, 11:59pm
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
- As this role is offered as home working, we will provide some financial support to get you set up with appropriate equipment.
- We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
- We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE
The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background.
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.
For a full job description for this role please visit our website.
To apply please send a CV and covering letter saying why you are right the person for the job
Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.
About Us
Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.
Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.
We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.
Why Join us?
· A supportive, friendly, engaged team, with a great people first culture
· A salary of £39,393 – £45,020 (dependent on experience)
· 25 days’ holiday per annum plus Bank Holidays
· Two additional wellbeing days per year
· Two paid volunteer days each year
· Up to five days’ paid study leave for self-funded training
· Flexible working arrangements
· A confidential counselling service
· Pension scheme
· Cycle to Work scheme
This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.
Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.
The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.
The Opportunity
This is more than a data role
You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.
Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.
If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.
About You
• An excellent communicator, able to build positive working relationships with the wider team.
• An effective influencer, able to drive change and embed new ways of working across the organisation.
• A self-starter, able to work independently and under your own initiative.
• A curious mind, able to ask questions and pursue answers.
• A critical thinker, able to assess existing approaches and imagine new ways of working.
• A passion for making a difference to marginalised communities and people.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is Midnight on 20th August
Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Head of Belonging and Support
Create Connection, Belonging and Opportunity for Students.
At the heart of every great student experience is a sense of belonging - and we're looking for a leader who can help create it.
This is an exciting opportunity to shape how students connect, participate and access support across Exeter Students' Guild As our Head of Belonging and Support, you will lead the systems, services and communities that help students build confidence, develop relationships and make the most of their university experience. You'll oversee student-led activity, communities, volunteering and independent advice services, ensuring they are accessible, inclusive and designed around student needs. As a member of the Senior Leadership Team, you'll play a pivotal role in creating opportunities for all students to engage, thrive and progress into leadership. If you're a strategic leader who is passionate about inclusion, empowerment and creating meaningful student experiences, we'd love to hear from you.
The Role
Role: Head of Belonging and Support
Hours: 35 hours per week (worked flexibly)
Salary: Grade E £52,055.01 - £55,225.18
Contract: Full Time Fixed Term for 2 years
Location: Exeter/Hybrid
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
- You'll have significant experience leading participation, engagement, student support, or community-focused services at a strategic level.
- You'll be able to design and improve systems that make it easy for people to engage, access support and achieve their goals.
- You’ll have a strong understanding of inclusion, belonging and the barriers that can prevent people from participating fully.
- You’ll be confident leading complex services involving safeguarding, risk management and stakeholder partnerships.
- You’ll know how to build strong relationships, influence a range of stakeholders and work collaboratively to achieve shared outcomes.
- You’ll be an empowering leader who develops people through coaching, support and inclusive leadership.
- You'll share our commitment to student empowerment, equitable access and creating opportunities for all students to thrive.
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
To view the role profile and to find out more about us and how we support our students LOVE Exeter, please visit our website.
For general enquiries, please contact us using the details located on our webiste.
How to Apply?
NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website.
Application Timeline
- Closing Date: 9am 24 August
- Shortlisting: 25 – 27 August
- Assessment Day: 9-10 September
Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
- Describe a significant system or service redesign you have led. What changes did you make, what informed your approach, and what was the impact?
- Describe a situation where you had to balance autonomy, empowerment or participation with safety, compliance or organisational risk. What tensions did you need to navigate, how did you approach the challenge, and what impact did your decision have?
- Tell us about a time when you identified and addressed barriers that were preventing people from engaging, participating or accessing opportunities. How did you identify the issue, what action did you take, and what was the impact?
Please note:
- We will contact you to let you know the outcome of your application. This can sometimes take a few days.
- You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
- Applications received after the above closing date will not be considered.
A message from your new Manager, Alison Chambers, Chief Executive
At the Guild, we know that belonging doesn't happen by accident. It takes intentional design, inclusive communities and effective support systems to help students feel that they have a place where they can be themselves and succeed.
As Head of Belonging and Support, you'll lead that work at a strategic level, shaping how students connect, participate and access support throughout their time at Exeter. You'll join a talented and ambitious team that cares deeply about students and isn't afraid to think differently. If you're a collaborative leader who enjoys creating opportunities for others and turning big ideas into meaningful impact, I would love to hear from you!If you would like an informal chat about this role please get in touch.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working exclusively with this National Charitable Charity to recruit their new Deputy Director - Corporate Services & Strategic Finance. (Hybrid)
Deputy Director - Corporate Services & Strategic Finance:
- Position: Permanent
- Location: Central London / Home Working
- Salary: £66,000pa - £71000pa, plus £3.300 London Weighting
- Hybrid working: 1 days a week is required at their offices in Central London.
- Working pattern: Flexible working hours.
- Team structure: The role has responsibility for two Heads of Service, with a wider team of 12 colleagues reporting through them.
Role Purpose:
To support the strategic leadership of the organisation's financial strategy, governance, and corporate services, ensuring robust financial management, regulatory compliance, and effective organisational systems that enable delivery of the charity's mission.
Key Responsibilities
Strategic Financial Leadership
- Lead the development and delivery of the organisation's financial strategy, ensuring long-term sustainability.
- Oversee budgeting, forecasting, financial modelling, and scenario planning.
- Provide high-quality financial insight to the Board, and senior leadership.
- Ensure compliance with Charity SORP, financial regulations, and audit requirements.
- Lead relationships with auditors, investment managers, and financial partners.
Governance, Risk & Compliance
- Maintain robust governance frameworks aligned with charity and company law.
- Lead organisational risk management, including financial, operational, and regulatory risks.
- Ensure compliance with GDPR, safeguarding, procurement, and funder requirements.
- Support the Board, Committee of Audit, Risk & Finance, and other governance bodies with timely reporting.
Corporate Services & Organisational Systems
- Oversee finance, governance, data, procurement, and corporate systems functions.
- Drive continuous improvement in organisational processes, systems, and controls.
- Lead contract negotiation and management with suppliers, funders, and partners.
- Ensure effective use of CRM, finance systems, and digital tools.
Leadership & Culture
- Provide inspirational leadership to multi-disciplinary teams.
- Build a culture of accountability, transparency, and high performance.
- Champion equality, diversity, and inclusion across the organisation.
- Act as a strategic partner.
External Engagement
- Represent the organisation with regulators, funders, partners, and sector bodies.
- Contribute to policy development and sector-wide initiatives where relevant.
Person Specification
Essential Qualifications & Experience
- Degree-level education and a recognised senior management qualification, or equivalent professional experience.
- Demonstrable understanding of financial regulations, compliance, and reporting with significant experience leading financial strategy in a complex organisation.
- Strong understanding and significant senior experience of company/charity/regulated sector governance and compliance frameworks and the ability to ensure organisational adherence
- Significant experience overseeing financial planning, budgeting, forecasting, audit, and long-term financial modelling.
- Experience in commercial, funder, and supplier contract negotiation, including risk assessment and performance management.
- Strong analytical and strategic thinking skills, with the ability to interpret complex financial and data insights to support organisational decision-making.
- Experience working directly with Boards and Committees, providing high-quality strategic insight and assurance.
- Demonstrated ability to lead organisational improvement, systems development, and process optimisation across multiple functions.
Desirable Qualifications & Experience
- A formal accounting qualification (CCAB or equivalent).
- Knowledge of Charities SORP and charity accounting principles.
- Ability to integrate finance, data, and governance into a coherent organisational assurance framework.
- Political and current-affairs awareness relevant to the charity and public-sector landscape.
Leadership
Role Overview: The Chief Operating Officer (COO) is responsible for the strategic and operational leadership of The Vavengers Charity. Working closely with the CEO and Board of Trustees, the COO ensures the organisation operates efficiently, sustainably, and in accordance with its charitable objectives, governance requirements, and legal obligations. The COO will oversee the charity's day-to-day operations, work closely with the CEO to improve organisational systems and processes, manage operational risks, and support the delivery of high-quality frontline, campaigning and convening programmes while fostering a positive and inclusive organisational culture. Alongside the CEO and other team members, the COO is an inspiring leader who champions the charity’s values, elevates its profile, and steers its work to influence national and international policy and advocacy, engage communities, and support survivors of violence.
Key Responsibilities
Strategic Leadership
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Support the CEO in delivering the charity's strategic plan.
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Translate strategic priorities into operational plans and measurable outcomes.
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Identify opportunities for organisational growth, innovation, and partnerships.
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Contribute to long-term sustainability planning and organisational development.
Operational Management
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Lead the day-to-day operational management of the charity.
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Develop and maintain effective operational policies, procedures, and systems.
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Ensure programmes and services are delivered efficiently, safely, and to a high standard and be an active delivery person for programmes.
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Manage the resources and visitors of Vavengers HQ and ensure the space is utilised effectively by ambassadors and members of the charity
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Monitor organisational performance and help produce an annual impact report
Governance and Compliance
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Ensure compliance with charity law, employment legislation, safeguarding requirements, data protection regulations, and relevant regulatory standards.
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Support the CEO and the Board of Trustees through timely reporting and implementation of governance decisions.
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Maintain organisational policies and ensure regular review and compliance.
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Oversee organisational risk management and business continuity planning.
Financial Oversight
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Work alongside the CEO and Treasurer to develop and monitor the annual budget and management accounts/cash flow.
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Ensure effective financial controls and value-for-money practices.
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Monitor operational expenditure and resource allocation.
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Actively participate in income-generating activities, including supporting grant applications, other fundraising initiatives, and partnership building.
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Support the CEO and board of trustees to produce annual accounts.
People Leadership
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Act as a key leader for incoming staff members, ambassadors and volunteers.
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Foster a collaborative, inclusive, and high-performing trauma-informed workplace culture.
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Oversee recruitment, performance management, learning, and staff wellbeing.
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Oversee volunteer and ambassador management
Programme Delivery
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Ensure all programmes achieve planned objectives and demonstrate measurable impact, providing critical support and care to survivors and those at risk.
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Establish systems for monitoring, evaluation, and continuous improvement.
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Promote innovation and evidence-based practice across all service areas.
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Deliver support hubs in partnership with ambassadors
Partnerships and External Relations
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Develop and maintain effective relationships with funders, local authorities, community organisations, activists, corporate partners, government members and other stakeholders.
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Represent the charity at meetings, conferences, and partnership events as required.
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Support collaborative working across sectors to maximise impact.
Risk Management
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Identify operational risks and implement mitigation strategies.
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Ensure appropriate safeguarding, health and safety, and information security practices are maintained.
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Develop and oversee business continuity and crisis management procedures.
Person Specification
Essential Qualifications and Experience
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Significant leadership and campaigning experience within the charity, public, or private sector.
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Demonstrated success in operational management and organisational development.
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Experience managing budgets and financial planning.
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Strong understanding of governance and regulatory compliance.
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Proven ability to manage change and deliver organisational improvements.
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Excellent project and programme management skills.
Knowledge
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Charity governance and best practice.
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Financial management principles.
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Human resources and employment legislation.
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Risk management and organisational compliance.
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Monitoring and evaluation frameworks.
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Safeguarding and data protection requirements.
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Racial, social and gender justice.
Skills
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Strategic thinking with strong operational delivery.
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Outstanding leadership and people management.
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Excellent communication and interpersonal skills.
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Strong analytical and problem-solving abilities.
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Effective stakeholder engagement and partnership development.
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Excellent organisational and decision-making skills.
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Ability to balance strategic priorities with operational detail.
What We Offer
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An opportunity to shape the future of The Vavengers alongside inspiring leaders
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A Central London workspace
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Professional development opportunities
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A collaborative, led-by and for values-driven working environment in the gender justice sector
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The chance to lead positive change for the communities we serve
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A flexible working opportunity with an appropriate London living wage
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Staff wellbeing programmes
Equal Opportunities
The Vavengers Charity is committed to equality, diversity, and inclusion. We welcome applications from people from all walks of life and are committed to creating an environment where everyone is respected, valued, and able to thrive. We are a led-by-and-for movement, and we encourage those with lived experience of Gender-Based Violence to apply for paid and unpaid positions in our organisation.
The Vavengers is an equal opportunity employer. In line with legal requirements and the nature of the work required for this role(running women-only safe spaces), we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.
We are a UK-based women and survivor-led movement working to end Female Genital Mutilation and all other forms of Violence Against Women and Girls.



The client requests no contact from agencies or media sales.
Job purpose
To grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.
Hours - Full-time (35 hours per week, Monday to Friday, 9am-5pm), with occasional evening and weekend working expected to meet the needs of the charity. Four days per week considered for the right candidate.
Location - Hybrid, home-based with regular travel to Gateshead and nationally
Key responsibilities
Income generation and business development
•Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations
•Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close
•Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up
•Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board
•Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.
Proposals, tenders and bids
•Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases
•Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer
•Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements
Relationships and profile
•Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally
•Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach
•Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform
•Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth
Organisational leadership and management
•Contribute to organisational strategy and annual planning as a member of the senior management team
•Report on BD performance and progress against targets to the CEO and board
•Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement
•Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion
Key relationships
•Chief Executive Officer: line manager and strategic lead
•DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion
•DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth
•Programme Managers and frontline team: to inform BD activity and support proposal development
•External: commissioners, local authority leads, NHS contacts, training buyers, sector networks
Targets
Year 1 milestones
The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:
By six months:
- Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators
By twelve months:
- Marketing and outreach completed with at least 100 contacts (warm and cold)
- Training delivered at least 10 times
- Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
- Evaluation and review of year one learning completed; year two targets developed
Longer-term targets (to April 2029)
The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:
- Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
- New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
- New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029
The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.
Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the South East. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.
About the role
As the key contact for Sported groups across Berkshire, Hampshire and Surrey, you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.
Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.
About You
Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.
You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possessing a working knowledge of Microsoft 365 and have experience of database management.
Apply to be part of our team
Benefits
Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.
Act with Integrity. Champion Inclusion. Transform Together. Drive Change.
We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is 9am on 21st August
Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Job Title - Member Services Manager
Contract - Permanent
Hours - 21 hours per week
Salary - £30,600 per annum (£51,000 FTE)
Location - Coram Campus, London – hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.
The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.
The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.
Key responsibilities include:
- Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
- Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
- Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
- Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
- Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
- Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
- Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
- Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.
We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 30th August 2026 at 23:59
Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Fixed term 2 years from starting date with potential to extend
Shape services that change lives.
The Limbless Association is seeking a passionate and experienced Services Development Lead to help shape the future of community support for amputees across the UK.
This is an exciting opportunity to play a key role in developing high quality, user-led services that support people through rehabilitation, recovery and life beyond limb loss.
You’ll lead service improvement, impact development and innovation across the organisation, ensuring services remain responsive, inclusive and evidence based.
We’re looking for someone who:
- Is passionate about service quality and impact
- Enjoys turning ideas into meaningful actions and services
- Can think strategically whilst remaining practical
- Ability to scope and scale
- Understands the importance of lived experience and co-production
- Wants to make a genuine difference
If you are motivated by improving lives and developing services with purpose and compassion, we would love to hear from you.
Bible Society is on a mission to change the conversation about the Bible in culture. We want to see the Bible ‘translated’ into every part of life and society and, excitingly, we are having more and more opportunities to do this.
Global trends show that the world is becoming a less secular place. There is a growing spiritual openness particularly in China and sub-Saharan Africa. But in recent years, here in England and Wales, we are also seeing a burgeoning spiritual openness with well over a quarter of the public actively seeking greater meaning and purpose in their lives. The question is will they find the Bible as part of their search?
Bible Society have recently re-configured their leadership team to release the CEO to take up more of the external opportunities that are growing in both number and profile.
The Head of Office is a new role designed to help the CEO maximise the impact of these opportunities in two main ways: first by identifying and prioritising opportunities with the greatest potential, cultivating strategic relationships and partnerships, and marshalling the talents of the team internally so that the Bible Society is not only responding to opportunities as they arise but actively shaping the environment in which they operate, and secondly helping the CEO proactively curate an effective external engagement programme to communicate my core messages so that we can grow our missional impact in this season of openness.
This role sits at the intersection of strategic acceleration, external engagement, and the strengthening of relationships and influence across the wider sector. It will require skills in strategic thinking, public engagement and messaging, relationship building, decision-making around opportunities and project management.
Bible Society today combines the dynamism of innovation with the trust and tradition of a 222-year-old organisation. Our history is full of major innovations, daring exploits and significant impact. This is the time to join us if you want to be part of writing the next chapter…
For more details including how to apply please see the job pack. Closing date 31 August 2026.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.




