Centre Administrator Jobs in Liverpool

Would you like to be part of a global effort to eliminate hepatitis C? We would welcome enthusiastic applicants with a passion for delivering services to underrepresented communities to join our efforts and ensure we reach out to as many service-users as possible, enabling what can be lifesaving treatment for many.  

We are looking to expand our community team in the Merseyside and Cheshire Operational Delivery Network and are keen to hear from applicants who may have experience within substance misuse services, supporting volunteers or may have been personally affected by hepatitis C. 

We are currently looking for a skilled Peer Support Lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity.

Working under the guidance of the existing Peer Programme Manager and as a crucial team member in this area, the successful applicant will be integral to the continuation and development of the project, recruiting and coordinating peers. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings and ensure that service users are referred and supported through hepatitis C treatment and care. 

This post requires extensive travel across the region, and it is desirable for the post holder to hold a clean driving licence and have their own vehicle for work related travel.

Ince Benet, is a newly refurbished Retreat and Prayer Centre, owned by The Augustinian Sisters and is part of the Ince Blundell Hall Estate, Merseyside.

Our ten bedroomed retreat house it is an ideal venue for individuals and groups looking residential retreats, quiet days and well-being days. 

We are looking to appoint a Retreat Administrator with an understanding of the Christian faith who will coordinate the day-to-day functioning of Ince Benet, promoting, marketing and budgeting to make it a venue for courses, retreats and overnight accommodation ensuring it maintains its unique character and caring ethos.

 You will need to possess excellent marketing, networking and leadership skills whilst being sensitive to the variety of needs for all those seeking a. place for retreat and Christian spirituality in its various forms.

Although being resident isn’t a requisite part of the job, this is an exciting opportunity for someone who is considering a sabbatical or who would be interested in developing their own spiritual life alongside the distinctive nature of Ince Benet as a place of prayer, retreat, discernment and hospitality.

St Beuno’s Jesuit Spirituality Centre is in North Wales and is a work of the Jesuits in Britain.  St Beuno’s has a full programme of about 200 retreats and courses all year round and is well known, popular and in demand as a retreat destination by people across the UK and abroad.  The location is exceptionally beautiful and the house, built in 1848 and is a Grade II* listed Welsh historic monument.

The Fundraising & Marketing officer will grow voluntary income and market the retreats to a wider audience to support the mission of St Beuno’s.

The postholder will deliver on

- Direct Mail one-off and regular gifts campaigns and legacy marketing.

- Trust fundraising research, application writing and submission from Church, national and regional funders.

- Legacy administration, promoting gifts and stewarding pledgers.

- Data excellence for fundraising compliance and insights to support income growth.

- Content creation to attract new retreatants & develop a SEO strategy to support it.

- Ensure a strong brand identity.

- Develop a multichannel marketing and communications strategy to engage Church audiences. Ensure that this strategy is effectively budgeted.

- Measuring and report on KPIs related to growth.

- Be passionate for the work of retreat centres.

This job is for you if you

- Have a sympathy for the Work of St Beuno’s spiritualty centre.

- Value the difference, from experience, that a time of retreat can make.

- Work with a variety of stakeholders

- Have experience in fundraising and or marketing.

- Want to bring excellent communication and IT skills to this role.

You must be permitted to work in the UK. St Beuno’s is not able to obtain a work visa for this post.

Skylarks charity is seeking a SENIOR SEND EDUCATION ADVISER who will be part of a small enthusiastic and growing team supporting children with additional needs and their families. This post will complement our existing services and grow our organisational capacity.

Since launching in April 2020, The SEND Advice Service has supported over 1000 families who need legally-based advice in relation to the education needs of their child or young person with SEND. We are adapting to meet demand. This is an excellent opportunity to develop your skills in a rewarding role and gain a strong sense of achievement.

As the Senior Send Education Adviser, you will provide high-quality information, advice and support to children and young people with SEND aged 0-25 years and their parents and carers in line with the SEN Code of Practice and associated legal framework. You will answer queries from the public and provide support in a range of areas relating to SEND education. Most of our queries are in relation to Education, Health and Care plans (EHCPs)

You will manage a small team and oversee the caseload. Your line manager will provide support, guidance and additional training opportunities.

No two days are the same and this is an interesting and varied role that would suit someone who has a good working knowledge of SEN Legislation and the statutory guidance. You will have relevant experience providing support and giving legally-based advice to people seeking help in relation to EHCPs, SEND education and associated matters.

Ideally, the candidate would have completed all of the IPSEA SEN Law training levels 1-3.

The majority of the service is delivered via phone or via video call appointments across the working week during office hours. We also provide weekly in-person meetings which take place at our centre in Twickenham or occasional outreach centres, including our new centre in Hounslow opening next spring. The role will also involve providing training for parent-carers via F2F workshops and webinars.

You will be required to:

• interpret complex information;

• be able to explain complex concepts;

• record the advice given;

• liaise with other key professionals;

• compile formal letters;

• support parents in meetings with other professionals (usually via video call)

• deliver webinars to train parents/guardians on key topics.

Skylarks works in conjunction with a third-party organisation, AMC LTD, on occasion where more specialist advice is needed. Skylarks is looking to increase the knowledge and support offered in-house but will continue to utilise the third party for more complex cases. We also work closely with other education advisers, law firms and statutory services such as SENDIASS, to ensure the best possible outcomes for families and this role will involve building on those relationships.

We currently do not provide support with appeals to the SEND First Tier Tribunal, but we are looking to do so. It would therefore be an advantage if you had some experience in supporting individuals with appeals.

About the role

Global Partners Digital (GPD) houses the Support Unit (SU) for the Freedom Online Coalition (FOC), an intergovernmental coalition of 38 member states who collectively advocate for the promotion of human rights online. 

We are currently seeking a highly motivated Officer to join the FOC SU team and contribute to the work of the FOC. 

This role sits at the centre of a small and dedicated FOC SU team. You will be essential to supporting the team and the daily functioning of the FOC. With some previous administrative experience, you will support the efficient, timely and impactful delivery of FOC activities. This will include setting up and maintaining systems and processes, general administrative support, coordinating travel and logistics for FOC events,  responsibility for meeting agendas and minutes, and supporting FOC communications. As part of the role, you will frequently be required to participate in meetings and events with government representatives.

With many moving parts, you will be a fast learner, able to juggle multiple work streams and changing priorities, be observant, take initiative and work with discretion. Some prior experience of working with government stakeholders is essential.

About Global Partners Digital

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we shape rights-respecting laws and policies and help build a more diverse digital policy ecosystem. 

Working days: Full time* (32 hours per week, Monday to Thursday)

Start date: ASAP

Salary: £30,000-£35,000 pa based on experience

Contract: 12 month fixed term contract (possibility for extension)

UK based (with permission to live and work in the UK)

Flexible hours

Remote working or co-working

*GPD is an accredited four-day week organisation. This means that we work reduced hours (32) Monday to Thursday with no loss of pay.

Please note: Applications will be reviewed on a rolling basis, with interviews also held ongoing, therefore we encourage you to apply as soon as possible. 

1. Are you ready to champion quality and innovation in a forward-thinking awarding organisation?
2. Could you be the meticulous and dedicated Quality Officer we're seeking to ensure excellence and integrity across our services?

TPP is working with an ambitious, dynamic, and growing awarding organisation, committed to widening participation for all, to appoint a Quality Officer.

This is a full time (35 hrs per week), permanent position, working fully remotely, with occasional office visits (Essex) for whole staff team days - usually once every quarter.

Benefits - Quality Officer:

• From £23,510 per annum, depending on experience
• Open and transparent pay scale model which rewards staff through a 6 point pay scale
• Annual discretionary company-wide bonus for achieving business targets and objectives
• Competitive defined benefit pension scheme
• Full-time hours of 35 per week, but flexibility as to business needs is encouraged - no clock watching or timesheets, staff are trusted to do the right thing
• Generous holiday allowance:
  • 30 days + Christmas shutdown (3 days) + bank holidays
• Flexible hours
• Generous sick pay scheme
• Investment in your training and development - scope for internal promotion
• Regular staff days - time out away from the office together and the opportunity to input into the company strategy, learn new skills and have a bit of fun
  • Last staff day, there was a treasure quest, the team got creative with power tools and saws, and fed giraffes and elephants!

About the organisation - Quality Officer:

As an Awarding Organisation that has been established for the last three decades, the portfolio of qualifications on offer is very wide ranging, from access to higher education diplomas to bespoke qualifications. This organisation is very ambitious and forward-thinking and is very keen to attract like-minded people to work towards their continued success.

The core values of the organisation are:

• Partnership
• Integrity
• Originality
• Quality

About the role - Quality Officer:

As the Quality Officer, you will provide support for the quality assurance team as well as review processes relating to the centre monitoring and validity of regulated qualifications in respect of Ofqual and QiW.

Additionally, you will be responsible for coordinating and reporting on internal and external assessment of qualifications, liaising with assessment development personnel, and ensuring confidentiality, accuracy, and quality.

Key responsibilities - Quality Officer:

• Overseeing quality assurance processes, including monitoring centres and qualification standards, and handling quality-related queries efficiently.
• Organising and compiling resources for standardisation activities and training events, including webinars.
• Coordinating quality assurance activities, such as centre assessments and marking, and documenting the outcomes and required actions.
• Generating comprehensive reports that reflect quality review findings, including risk and engagement assessments.
• Collaborating with the quality assurance team to ensure prompt monitoring and reporting and managing budget tracking within the team.
• Analysing and presenting data for both statistical and qualitative review to aid in the standardisation of assessment marking and to inform the Product team.

Skills / Experience required - Quality Officer:

• At least two years' general administrative experience (essential).
• Skilled in collaborative working within various team settings.
• Effective at organising and prioritising tasks.
• Aligned with core organisational values (as above)
• Maintains a professional demeanour.
• Self-motivated with a commitment to task finalisation.
• Competent with standard software suites, including MS Office.
• Knowledge of quality control mechanisms and frameworks.
• Familiar with the functions of awarding organisations.

To apply:

• CV only, no covering letter required

Interview process:

• 2 stages
• 1^st stage interviews scheduled for Wednesday 22^nd November 2023
• Format - online
  • IT assessment
  • Timed task
  • Competency based questions

Deadline for applications:

• Wednesday 15^th November 2023
• Applications will be reviewed on receipt - please send in your application ASAP if you would like to be considered, as this role may close prior to the deadline.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for an experienced Finance Manager who has a passion for justice and wants to make a difference in the world. Could you take a charity leadership role within a growing and developing UK team? You'll hold responsibility for ICC UK’s overall financial position and how it best supports the work in China and manage the use and appropriate investment of ICC UK funds to maximise returns.

31 days holiday (pro rata),    auto enrolment pension scheme, free parking on site, flexible working arrangements.

International China Concern (ICC) helps children with disabilities in China live full and meaningful lives in families and communities that treasure them.  Our vision is to see all children with disability living fulfilling lives in a welcoming society that accepts and respects them.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

Appointment subject to satisfactory references and proof of right to work in the UK.

COMMUNITY PARTNERSHIP & NETWORK COORDINATOR – LONDON, SOUTHEAST & EAST

ABOUT TEMPO
Tempo Time Credits is a charity serving communities across the UK by engaging, encouraging and enabling volunteers. We provide the glue which binds local voluntary partnerships and community-based solutions.
Tempo Time Credits galvanises community organisations to drive positive change for themselves and be more resilient through more individuals and more diverse groups of people volunteering. The Time Credits model is based on a fundamental principle that Volunteer’s time is valuable and should be valued.

Tempo Time Credits are the thread that connects volunteers, third sector, services, and businesses together through our projects and Tempo Time Credit networks. We do this through a digital time credit system that recognises and rewards volunteers for the hours they give. Volunteers can then exchange these for activities and experiences – like cinema tickets, entry to visitor attractions or a swim or gym session.

Tempo’s culture is at our core and our staff team operate in line with our workplace values which are: -
• Everyone’s contribution – We encourage self-belief, mutual respect, and recognition.
• Ambition – We have a can-do attitude, are hopeful, resilient, and positive.
• Connection – Passionate people, teamwork and collaboration are key to our success.
• Creativity – We are curious and inventive; we encourage fun and imagination to achieve this.
• Resourcefulness – We learn together, share our expertise, and strive for efficiency.
• Integrity – We are authentic and honest. We take our commitments seriously and take accountability for delivery.

Being a key member of our team is fun, challenging, inspiring, engaging and it matters.

WHERE WE ARE TODAY
This is a challenging time for many community organisations, volunteers and recognition partners too – it’s also a time when our model and support is needed more than ever. Tempo has worked with: -
• 40 commissioned programmes.
• 1,500 charities.
• 15,000+ people currently volunteering.
• 1.25 million Tempo Time Credits earned to date.
• 750+ business venues offering reward and recognition opportunities.
• Developed the first national Time Credit network in the world.

Across the UK the recognition of Tempo Time Credits is growing, amongst parliaments, local authorities and corporates and our visibility is increasing through national press and support from key parliamentarians.

ABOUT THE ROLE
You will provide operational support to Tempo’s networks as required working closely with the Contract Manager. This entails close liaison with clients, account management of community organisations and local business partners, dealing efficiently and politely with queries, requests and issues as they arise and triaging to another team member where appropriate. 

You are proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all. You will be a natural communicator, able to mobilise and enthuse partners to join our national network of organisations seeking to make a lasting impact for individuals and communities. You will be well organised and comfortable working with a CRM, able to cultivate and manage a range of relationships across different sectors. You will be able to support organisations seeking to use Time Credits to effect organisational and social change.

Working alongside Tempo central support function you will design and run network and training events to ensure that Time Credits provide opportunities for people to both receive them in recognition of their time and encouragement for them to use Time Credits. You will manage relationships with our customers, ensuring that targets are met, and our impact is demonstrated. We are looking for someone who can travel into London regularly.

Key Responsibilities
Provide support to contract managers and programmes, including:
• Community development and mapping support as appropriate
• Administration & reporting
• Quarterly monitoring collection - support reporting as required
• Account management planning and activities for groups and services
• Managing pipelines
• Local social media and newsletters
• Attend key local meetings, events and conferences
• Sign up of local Recognition Partners and opportunities that supports the programme priorities
• Deliver local activities and training directly or through others to support the delivery of the local capability and capacity building plan
• Support organisations face to face providing advice and guidance on developing earn and spend opportunities for Time Credits
• Be creative in your approach to support large networks of groups across different geographical areas to maximise your time and ensure efficiencies
• Manage a team of local volunteers in each locality that provide on the ground support and add capacity in the local community
• Working with groups/organisations to overcome obstacles to implementing Time Credits
• Troubleshoot any concerns or issues identified by recognition partners
• Proactively support the network to develop and become sustainable through local events, trips and networking meetings
• Support innovation, learning & development across the network and within Tempo
• Evaluation coordination
• Locate and provide appropriate resources/assets
• Writing and sending agendas, minutes, etc.
In addition.
• To carry out health and safety responsibilities in accordance with the Health & Safety Responsibilities document.
• To undertake such other duties and responsibilities commensurate with the band, as may be reasonably required by Tempo, or as a mutually agreed development opportunity.
• Protecting Children and Vulnerable Adults is a core responsibility of all staff. Staff are expected to alert their line manager to any concerns they may have regarding the abuse or inappropriate treatment of a Child or Young Person, or Vulnerable adults.

Working at Tempo

We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members.  In addition, we offer a wide range of staff benefits including:

• 33 days holiday inclusive of bank holidays
• Contributory Pension Scheme (up to 5% ER contribution)
• Employee Assistance Programme available 24/7
• Family friendly policies
• Flexi-time Scheme (offering up to 13 days flexi leave each year)
• Wellbeing Centre offering the latest wellbeing articles, news and advice
• Cycle to Work Scheme
• Healthcare Cash Plan – claim back money on essential healthcare costs.
• Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more
• SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free.
• Death in Service Grant – 1 year

How to Apply:

Please submit your current C.V. with a detailed cover letter telling us how you meet our competencies and why you want to work for Tempo Time Credits. Please also complete and attach our Equality and Diversity Information Form.

Please send your completed application by no later than Sunday 10th December 2023.

The Brick is an ambitious charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. Our projects include emergency and supported accommodation, an affordable food community, street outreach and homelessness prevention programmes. In March 2023, we launched England’s first multibank in partnership with Gordon Brown and Amazon. In the past 10 months we have distributed 500,000 essential household items, donated to us by businesses, to families in need via a network of over 300 professional partners across Wigan, Leigh and neighbouring boroughs. We now have huge ambitions to grow this project across the northwest by establishing regional partner distribution hubs and establish transportation and distribution capabilities. We are now looking for a Multibank Development Manager to build a long-term financially sustainable operational plan for this project. In joining our team, you will a believer in the right to equal life chances with a passion to improve lives through collaboration and innovation. You’ll have outstanding numeracy and data analysis skills, relationship management and influencing experience and will be tenacious. You’ll be someone who is self- motivated, strategically experienced, commercial and an analytical leader. You’ll also be someone who has excellent organisational and logistical or transport experience, attention to detail, strong communication skills and be an empathic team leader.

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

You are an experienced peacebuilder and manager of people and programmes, and have worked previously in Sudan.  You have proven ability in designing and adapting programmes, keeping them relevant and accountable in complex local contexts, ideally in Darfur.   

Concordis has worked in Sudan and South Sudan since we were formed as an organisation in 2004.  The devastation caused by the current war is heart-breaking, but it also reminds us of the vital importance of peacebuilding.   

Concordis continues to implement directly in South Darfur, with a team of eight national staff who remain in Darfur and three more working from outside the country.  The team consulted over 3,500 people before the war began and identified a network of 103 local peacebuilders across South Darfur.  We work alongside national partner Malam Darfur Peace and Development, and support local peacebuilders where conflict is fought and felt.  You’ll take on leadership of the team 18 months into the current EU grant.   

You also have a track record of engaging effectively and proactively with international donors, sharing analysis, communicating the vision and winning funds. You’ll use those skills as you adapt the current programme to meet entry points for peacebuilding, as you work with the team and local partners in designing the next steps, and as you work collaboratively with donors in keeping them on board.   

Despite the evident challenges, we see opportunities and an urgent need to support local peacebuilders in managing South Darfur’s myriad local conflicts, to prevent them escalating or from becoming instrumentalised in the war.  There are also emerging opportunities to expand on this programme elsewhere in Darfur, and with Darfuri herders displaced into South Sudan and beyond.

This will require visionary leadership and the skill and drive to navigate a way forward in the coming months and years.   Concordis’ peacebuilding programme in South Darfur is primarily about promoting peaceful coexistence amongst and between pastoralist groups and the settled population.  This mirrors our existing work over the border in Central African Republic, where we engage with some of the same pastoralists during the dry season, and complements our ongoing work along the border of Sudan and South Sudan, including in Abyei.

This work can demand a lot from all of us, and we have high expectations for the person in this post, but they’ll be part of a supportive team, leading an exciting programme, helping to make a measurable change for peace.

Please take care to complete the application form in full, as we’ll assess whether you meet the person specification based solely on the answers given in the application form.