Ceo team administrator jobs

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

If you are looking for a job where you make a real difference and are part of something truly meaningful, then we would love to welcome you to our family.

MAIN PURPOSE OF JOB:

To manage and develop our community service department to ensure that all elderly and terminally ill pet owners receive help from our volunteers nationwide To lead and motivate all Community Service teams, encompassing the volunteer coordinators, the support team and the volunteer registration team to ensure an excellent standard of service is given to both volunteers and owners alike. To be responsible for ensuring a prompt, appropriate and sympathetic reply to all communications and correspondence within the department. To work closely with Community Service Manager to deliver a smooth, coherent and first class service to everyone we assist both during the working day, evenings and weekends. This post will require a good overall understanding of the needs of elderly people and their pets, ability to problem solve and experience of motivating and managing staff. 

MAIN DUTIES AND RESPONSIBILITIES:

1 .VOLUNTEER CO-ORDINATOR LEVEL I & LEVEL II I)

To lead and motivate all Volunteer Co-coordinators Level I & Level II on a day-to-day basis to ensure they are properly trained and competent to deliver the appropriate level and quality of service to all petitioners when handling any request for help. II) Once identified, to refer any difficult and problematic cases to the CEO or the Community Service Manager for prompt action and feedback. III) To work closely with the Community Service manager and volunteer coordinators Level II to ensure delivery of our on-call emergency service both midweek and weekends and deputise for the Community Service Manager in her absence and time off.

IV) In collaboration with the Community Service Manager, to appropriately schedule the out of hours rota to ensure cover at all times for our emergency service.

V) To be contactable out of hours, if needed over the evenings and weekends.

VI) To ensure a Monday morning debrief with the Community Service Manager and weekend coordinator, to log, discuss and resolve any issues that have arisen.

VII) To manage and develop a mentoring scheme for volunteer coordinators Level I to enable them, in time, to progress to a Level II role.

VIII) To mentor all volunteer coordinators Level II to ensure they are reaching their targets and sustaining an excellent level of service.

2.THE SUPPORT TEAM

I) To lead and motivate a team of individuals to ensure an outstanding level of support is provided throughout all communications across the entire support team.

II) To support and mentor the Community Support Manager to help facilitate the delivery of a smooth, coherent and first class service to everyone we help.

III) To ensure any problems with volunteers are quickly identified, addressed and referred if needed for extra assistance.

3.OTHER

I) To ensure all relevant correspondence and communications across the Community Service Department are answered promptly and sympathetically.

II) To produce weekly reports for the Chief Executive in collaboration with the Community Service Manager, to detail work of the team that is, especially happy, unhappy, unusual, interesting, serendipitous etc.

III) To liaise with all other members of The Trust in a flexible manner.

IV) To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Date Protection, especially the privacy of members, petitioners and volunteers alike).

V) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust. Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

This new post will build on our Charity fundraising work which seeks to generate income from a portfolio of philanthropic sources, including trusts, foundations, individuals, corporate sponsors, and statutory bodies. The primary focus of this role will be to support the Reinventing Borde Hill project, helping to transform Borde Hill’s South Park and establish a community growing garden at Sugworth Farm.

The project has an am fundraising target of £1million, to be raised over the next two years. Additionally, this post will also seek and pursue opportunities to support the work of Borde Hill Garden Charity more widely. Working with the Reinventing Borde Hill project team, the role will effectively manage funders, driving the financial sustainability of the project and wider charity operations.

Your passion for heritage, the natural landscape, and community involvement will feed into compelling funder proposals and ongoing relationship-building with supporters. You will report to the Managing Director, and prepare monthly/quarterly updates for the Project Board and NLHF.

Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces.

We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools’ workshops.

We’ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally.

Which is where you come in – a collaborative and hands-on Head of Marketing.  Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we’d love you to get in touch.

Job Title: Head of Marketing

Line managed by: Executive Director

Line manages: Marketing Officers, Press Rep, Box Office Manager

 

Job Purpose

The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company’s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message.

Key responsibilities

To be responsible for the implementation and continued development of the audience engagement strategy;

To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness;

To be responsible for the delivery of the company’s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation;

To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy;

To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans;

To oversee the effective use of SJT’s box office and CRM system including management of the relationship with Spektrix;

To set and manage sales targets and pricing strategy in consultation with the Executive Director.

Person Specification

Proven experience in delivering and developing audience engagement strategies

Proven expertise in planning and implementing audience campaigns to meet or exceed objectives

Expertise in analysing audience data and reporting on insights

Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines

Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives

Proven ability to track and monitor the effectiveness of campaigns

Proven ability in developing and managing budgets

A love for theatre and a desire to bring people together to share experiences and stories

Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?

At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.

In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.  

What you’ll lead on

Strategic Finance & Planning

• Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
• Oversee annual budgets, forecasts and business planning.
• Provide clear, insightful financial information to support Board and Executive decision-making.

Financial Management & Reporting

• Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
• Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
• Ensure robust financial controls, policies and procedures across the organisation.

Operational Performance & Growth

• Partner with operational teams to improve performance, efficiency and financial sustainability.
• Provide financial modelling and support for bids, business cases and new service development.
• Contribute to revenue growth, including development of commercial opportunities and private income streams.

Governance, Risk & Compliance

• Act as Company Secretary, ensuring statutory and regulatory compliance.
• Strengthen organisational governance and risk management, including maintenance of risk registers.
• Ensure compliance with data protection, information governance and financial regulations.

Corporate Services Leadership

• Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
• Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
• Oversee facilities management and represent WECHI as a Director for Hide Market Management.

For a full description of duties, person specification, and benefits, please see the attached JD.

This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!

Programme Manager (Part-time, 4 days/week — 12-month contract)

Start date: February 2026
Location: Hybrid (East London office + home working)
Salary: £35,490–£38,220 FTE (pro rata) + 3% pension

The Southeast and East Asian Centre (SEEAC) is a community-led CIC supporting East and Southeast Asian (ESEA) migrants and refugees in the UK. We work to build an equitable society where ESEA communities thrive.

We are seeking a Programme Manager to lead our programme team, deliver high-impact community services and advocacy projects, and strengthen partnerships across the sector. This role is central to coordinating multiple projects, managing staff, developing proposals, overseeing budgets, ensuring monitoring and evaluation, and representing SEEAC publicly with partners, media and stakeholders. The post works closely with the Executive Director and Partnership Development Manager, including on fundraising.

About you:
You bring 5+ years’ experience leading programme design, delivery, monitoring and reporting plus people management experience and strong communication, organisational and financial skills. You are confident engaging with diverse communities, funders and public audiences, and committed to safeguarding and data protection. Knowledge of issues affecting migrants and refugees (e.g., employment rights, discrimination, health inequality) and strong writing skills are essential. Experience with ESEA communities or other minoritised groups is highly desirable, as is lived experience of migration-related issues.

How to apply:
Apply via CharityJobs or directly on our website
Deadline: 7 January 2026 (23:59).

Interviews:
• Stage 1: Week of 12 January 2026 (online)
• Stage 2: Week of 19 January 2026 (in person, East London)

All offers are subject to references and DBS checks. Applicants must have the right to work in the UK; SEEAC cannot provide visa sponsorship.

This great opportunity has arisen to join our External Affairs team supporting our Director of External Affairs and the External Affairs Directorate, as well as supporting the Chief Executive Officer and Director of Finance + Corporate Services.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, and provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to the Director of External Affairs, your role is crucial in ensuring the directorate runs efficiently and effectively.  You will be responsible for acting as the first point of contact for the Director of External Affairs, supporting the work of the External Affairs directorate, and will also provide support to the Chief Executive and Director of Finance + Corporate Services. The role involves liaising with internal and external contacts, managing diaries, administering meetings, responding to queries, collating information, and ensuring that a positive image of the charity is maintained so that key relationships can be fostered.

We are looking for candidates with exceptional organisational skills with the ability to plan, prioritise and deliver on a number of tasks and projects concurrently. You will interact with colleagues at all levels across the organisation and will have good interpersonal and negotiation skills to be able to build and maintain effective working relationships. In return, we are offering a great opportunity to work in a friendly and collegiate charity where you can develop your skills and play a part in driving improvements to the lives of the millions of people living with a lung condition in the UK.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme.

Part-time options considered at 28 hours a week and above

Interviews: Expected week commencing 19 January 2026

Head of Fundraising (Part-Time, 3 days/week) 

Hybrid – Vauxhall, London | £47,342 (pro rata) 

1-year FTC | Start ASAP 

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives. 

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation. 

What You’ll Do 

• Develop and deliver our fundraising strategy 

• Build a strong pipeline of trusts, foundations & statutory funders 

• Craft compelling bids

• Lead excellent stewardship and funder relationships 

• Work across teams to align opportunities and organisational needs 

What We’re Looking For 

• Proven fundraising success, including significant grants 

• Strong writing and relationship-building skills 

• Experience managing fundraising pipelines and reporting 

• Highly organised, collaborative and mission-aligned 

Why Join Us? 

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions. 

How to Apply 

Please submit your CV and cover letter outlining how you meet the essential criteria. 

We are seeking a committed and motivated Head of Fundraising to deliver the OCT’s ambitious fundraising requirements. This is a vital role for the Ocean Conservation Trust (OCT) leading on the development and delivery of the full spectrum of fundraising activities to support our mission. The post holder will be a key contributory member of the Senior Management Team. 

The OCT has ambitious fundraising requirements. In addition to the funds raised through the National Marine Aquarium (NMA), the OCT needs a more diverse income stream to drive its core programmes, through the development of appropriate corporate, philanthropic and donation initiatives.

The post holder will need to understand the core programmes and develop appropriate schemes and campaigns to build a wide support network to secure a lasting pipeline of donations. They will need to be entrepreneurial, self-motivated, team focussed, comfortable liaising across the organisation to ensure integration with activities such as communication, research, membership, publications, partnerships and data and information services among others. They must own income targets and lead income growth, thinking in terms of pipelines, ROI, KPIs and lifetime value. In addition, they will be key to maximising use of the customer relationship management (CRM) system.

Overall, this role will be fundamental in developing the OCT as the leading Ocean conservation charity in the UK, generating significant new and diverse revenue streams to drive the Charity’s ambition.  They must be capable of moving OCT beyond NMA visitor income, building a resilient, mixed portfolio.

You will lead a team of 3 staff members and be accountable for achieving specific funding goals to deliver our strategic plans. The post is based at the National Marine Aquarium, Plymouth, UK. Flexible working arrangements include 3 days office/2 days home.

Applicants for the post will have a minimum of five years of fundraising leadership in the charity or non-profit sector with a proven track record of target-driven fundraising.

Salary and benefits

• Salary £45k.
• Company pension scheme with a matched employer’s contribution of up to 5%
• 28 days paid holiday per annum (including bank holidays)
• Up to 5 days additional holiday dependent on length of employment
• A day off on your Birthday
• Working for an Ocean Conservation Charity of repute
• Potential for some flexible working / home working
• Life Assurance scheme
• Length of service awards
• Employee Assistance Programme
• Discounted on-site parking
• Staff discounts up to 50%
• Complimentary family ticket each month on successful completion of probationary period

Essential skills/qualifications

• Significant experience of fundraising leadership in charity or non-profit sector

• Demonstrated track record of successful fundraising

• Thorough understanding of fundraising principles.

• Experience with individual giving, legacies and regular giving programmes from a range of socioeconomic groups

• Experience with campaign-driven projects with specific targets

• Proven success with donor prospecting, nurturing, stewardship and recognition

• Experience in managing a donor pipeline

• Proven success with grant applications

• Experience in utilising CRM systems to grow and manage fundraising prospects

• Ability to lead / manage team(s) to provide operational and strategic direction

• Ability to manage an area of responsibility including working with budgets and creating and contributing to the construction of a business plan

• Excellent communication skills with ability to confidently interact with individuals at all levels, internally and externally with stakeholders and customers

• Contract negotiation/experience skills

• Passion and an inquisitive and inventive mind

Desirable skills/qualifications

• Ability to produce a coherent and accessible written narrative for campaign development

• Understanding of relevant GDPR protection and Gift Aid legislation

Key Responsibilities are incuded in the attached Job Description.

To apply: please select the apply now button and send your CV with a covering letter and details of 2 referees. (Reference: Head of Fundraising application).

The covering letter should:

· outline your previous and most relevant experience

· explain why you are right for the role

· confirm you are available during interview week

Closing date: 14th January 2026.

Interviews will take place during the week commencing 2nd February 2026.

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit.

Only candidates invited for interview will be contacted.

Pure Insight are a trauma-informed charity supporting young care leavers. Our focus is on building trust, compassion, and consistency in practice. We are currently in a process of strengthening our internal infrastructure to deliver high-quality support. As a result of this, we are looking to recruit the new role of Head of Operations and Organisation Development. The role is based in our Stockport office with travel across Stockport, Cheshire East, Warrington and Halton. This is an exciting opportunity to help shape our future organisation.

Purpose of the Role

• Strategic and operational leadership across operations, service delivery, HR, finance, data, income generation, risk, and organisational development.
• Ensures the organisation is safe, well-governed, compliant, financially sustainable, and trauma-informed.
• Acts as an organisational anchor: clarity, structure, stability.
• Initially oversees one frontline delivery team to understand ground-level operations.

Key Responsibilities
Strategic Operations & Leadership

• Develop and implement organisational structures, systems, and processes.
• Support CEO with organisational change and restructuring.
• Provide senior leadership and model relational, reflective practice.

Service Leadership & Management

• Line-manage Business Support Manager, Data/Impact Lead, and core operational workstreams (HR, H&S, GDPR, admin, website, data).
• Line-manage one Area Team; ensure reflective supervision and supportive accountability.
• Participate in safeguarding rota.
• Lead recruitment processes across the organisation.

Organisational Structure, Policy & Risk

• Develop and embed organisational policies, procedures, manuals, and guidance.
• Strengthen internal processes for clarity, consistency, and relational practice.
• Lead organisational risk management.
• Oversee project management for new initiatives.

Finance Oversight

• Support CEO and Finance team in budget monitoring, financial planning, and sustainability.

Income Generation

• Assist in funding applications, reporting, and exploring new aligned funding streams.

Reporting, Evaluation & Impact

• Oversee data collection and reporting, ensuring trauma-informed, ethical practices.
• Produce the annual Impact Report.
• Develop external evaluation processes and relationships.

Stakeholder Management

• Build relationships with local authorities, funders, partners, and community organisations.
• Represent the charity externally.
• Travel to service delivery areas as required.

Please see Job description for more information.
 
REF-225 841

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

Operations Officer

Location: London / Hybrid – 4 days on-site to begin with
Contract: Full time, 10-month Fixed Term Contract
Salary: £34,000 FTE

MLC Partners is delighted to be exclusively supporting a values-led charity to recruit an experienced Operations Officer to join their small, collaborative team. This organisation is mission-first, focused on creating long-term positive social impact, and is looking for someone who is proactive, adaptable and motivated by purpose-led work.

This is a fantastic opportunity for someone who is eager to learn, grow and make a real difference, while supporting people, processes and culture across the organisation.

Key Responsibilities:

• Overseeing the day-to-day running of the London office and supporting a welcoming, well-organised workplace
• Managing supplier relationships, including technology providers, and acting as first point of contact for troubleshooting and tech support
• Supporting operational compliance, contracts, documentation and internal processes
• Assisting with finance administration, including invoicing, raising purchase orders and basic reconciliations
• Supporting the CEO with diary management, particularly around Board meetings and key governance activity
• Coordinating logistics for staff events, away days and meetings
• Playing a key role within the operations team, contributing to staff morale and office culture

About you:

You will be an organised, confident and proactive Operations professional with a strong work ethic and a genuine interest in working within the charity sector.

• Previous office or operations experience
• Strong organisational skills with the ability to manage competing priorities
• Confidence using technology and learning new systems quickly
• A proactive, adaptable mindset with a “can-do” attitude
• The confidence to support senior leaders and work closely with a CEO
• Any experience supporting events, away days or team activities would be an advantage, but is not essential
• An open mind and a genuine interest in working for a mission-driven, purpose-led organisation

Charity sector experience is desired but not essential - values alignment and attitude are key.

Applications are under constant review, with our client keen to interview in January and appoint the right candidate for a quick start. Please apply now, or reach out to Briar at MLC Partners for a confidential conversation.

Quartet Community Foundation is seeking a visionary and strategic leader to join our senior team as Director of Development. This new role will drive our ambitious 2026–29 strategy, building partnerships, securing new funding, and growing our endowment to £100 million to support communities across Bristol, Bath & North East Somerset, North Somerset, and South Gloucestershire.

Key Responsibilities

· Develop and maintain relationships with high-net-worth individuals and key partners.

· Secure significant new funds and grow Quartet’s endowment.

· Broker strategic partnerships to support disadvantaged communities.

· Lead and motivate a team delivering philanthropy, grant-making, research, and pro bono services.

· Represent Quartet at events and networks to raise our profile.

Essential Criteria

· Proven experience in philanthropy and donor relationship management.

· Track record of securing major gifts or revenue funding.

· Strong strategic thinking and leadership skills.

· Excellent networking and communication abilities.

· Experience in the charitable sector and managing teams.

Salary & Benefits

£55,000–£60,000 per annum, depending on experience. Benefits include 6% employer pension contribution, health benefits scheme, Employee Assistance Programme, Cycle to Work scheme, and generous holiday entitlement.

Location

Based at our central Bristol office with travel across the region. Hybrid working available.

How to Apply

Download the Recruitment Pack and Application Form from our website. 

We are looking for a part time Membership Officer to work 3 days a week (Tuesday, Thursday and Friday), alongside our existing part time Membership Officer. The position is hybrid, with at least one day a week (Tuesday) in the office in Archway. Together, they will lead on administrative support of our membership functions. Reporting to our Office and Events Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership.

This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.

We are looking for an enthusiastic and highly motivated individual with previous administrative experience who are keen to join our small and friendly staff team.

Applications must include both a CV and a cover letter to be considered.

For the full recruitment pack and application form, please visit our website. We can only accept applications via our website portal. 

ABOUT CAUDWELL YOUTH

Not all young people have the same opportunities in life.

Caudwell Youth exists to level the playing field for young people at risk.

We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.

WHAT WE DO

Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.

Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.  

This year, we have supported more than 400 young people.

Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.

ABOUT THE ROLE

To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.

To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.

On appointment, you are expected to have significant knowledge and professional experience of your area of specialism and the ability to quickly take on significant responsibility very quickly.

KEY DUTIES

Strategic and External Leadership:

• Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
• Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
• Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
• Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.

Services:

• Develop, oversee and report against Operations department budget and plans.
• Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
• Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
• Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
• Ensure that all programme delivery is trauma informed and person-centred
• Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
• Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
• Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
• Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required

Business Development:

• With support from the Deputy CEO, develop plans to implement a growth strategy focused on securing statutory contracts.
• Act as a key point of contact for commissioners, local authorities, and strategic partners.
• Identify and respond to commissioning opportunities across local government (crime, education, and health sectors) in line with our strategy.
• Lead on bid writing, proposal development, and contract negotiations for statutory contracts and grants
• Work with finance and fundraising teams to create budgets, proposals and tender submissions for statutory contracts
• Be responsible for starting up and implementing new funded programmes to ensure quality in delivery
• Identify new trends, emerging needs and opportunities for partnership projects.

General:

• Promote equality, diversity and inclusion across the organisation.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
• Undertake any other reasonable tasks deemed necessary.

For the full job description and to make an application, please visit our website.