SENIOR GOVERNANCE AND PLANNING OFFICER

Salary: £36,237 per annum, rising to £38,145 after one year (London) or £32,628 rising to £34,533 after one year (outside of London)
Hours: Full-time (35 hours per week) job share or substantial part-time applications welcome 
Location: London N1, with flexibility to regularly work from home/home-based, with occasional travel to the office

NCVO is transforming the way it works. With a new strategic direction and leadership team, we are determined to work with our members so that charities and volunteering can thrive. As the country recovers from the Covid-19 pandemic and renews itself, charities and volunteering aren’t just vital support systems for communities in need – they’re at the heart of how people want to lead their lives.

As senior governance and planning officer you will ensure the smooth running of NCVO’s governance cycle including planning our annual general meeting and coordinating our annual report and accounts.  You will work closely with the interim CEO, Sarah Vibert, and Chair of the board, Priya Singh, as well as other committee chairs to draft papers and agendas for NCVO’s trustee board meetings, four committees and trading board. You will also have specific responsibility for our Nominations Committee, leading the annual process of member nominations and elections, as well as nominations of non-elected trustees, supporting induction of trustees and undertaking an annual skills audit. You will also coordinate development of the annual business plan and monitor performance against this.  As we embed our new culture, you will also have a key role in supporting the organisation to come together and connect.

This is a fantastic challenge at a time of considerable change for us.  We are looking for someone with knowledge and experience of charity governance, as well as broader knowledge of the voluntary sector.  You will work with stakeholders both inside and outside the organisation so strong interpersonal skills are essential. You will be highly organised and skilled at working autonomously to manage multiple priorities and meet deadlines. You will have experience in planning and project management, as well as being a strong communicator. As a newly created post, there is the opportunity to shape and develop this role.

You will be a member of the People, Governance and Culture team, working alongside team members leading on culture change, learning, and HR. Together the team will help us to transform the organisation and how we work together. You’ll be excited by change and positive about being part of a new team and culture. You’ll build strong relationships with staff at all levels, and from all backgrounds, as well as with trustees and independent members of our governance structure. Like many organisations, at present, that includes being able to build relationships with colleagues remotely. We’re changing how we work in other ways too, and you’ll bring a strong commitment and passion for equity, diversity and inclusion.

NCVO is fully committed to equality, diversity and inclusion in our sector.  We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are under-represented in NCVO, particularly at senior level. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.

How to apply

For more information and to apply, please click on the Apply button. 

Closing date: 9am Tuesday 4th May
Interviews: Monday 10th May

About NCVO

NCVO supports volunteering and charities.

We believe that the work of volunteers and charities make our communities stronger and the world around us better, for everyone.

Our members are at the heart of our mission. We work collaboratively with our 15,000-strong network of national and local charities and voluntary organisations. We share practical support and new insight so that people and organisations can focus on making a difference. And we work alongside our members to ensure that the essential role of volunteers and charities is widely recognised.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal. 

Are you passionate about how brands interact with their audiences? Do you want to engage with one of the largest student populations in the country? Would you like to work to position the University of Manchester Students' Union right at the centre of city life in Greater Manchester? We're looking for a new Marketing & Communications Manager to help us develop into one of the sector's leading Marketing & Communications functions.

You will be at the heart of one of the largest Students' Union's in the country, working with colleagues from our charitable services such as our Advice centre, to our Volunteering & Fundraising team right through to our commercial services such as 532 Bar & Kitchen and much much more.

You may already have experience leading a team or this might be your first 'Manager' role but the willingness to partner with and lead key stakeholders including internal Students' Union departments, University colleagues, research & insight, design & digital and student media teams is a must.

We want you to bring innovation and creativity to the role and to the rest of the organisation. 

Solent Mind and Mayfield Nurseries

4 x Trustees and Chair

Voluntary Roles

We are working in partnership with Solent Mind & Mayfield Nurseries (subsidiary of Solent Mind) whose mission it is to make sure anyone in the local community experiencing a mental health issue has somewhere to turn to for advice, information, and support.  They have a strong reputation for the work they do locally to support people with mental ill-health, and to prevent people becoming unwell. Solent Mind & Mayfield Nurseries work as active members of the Mind Federation, which supports people across the whole of England and Wales, to make sure their pioneering campaigns, information and research makes a difference in Hampshire.

Solent Mind is now seeking to appoint 4 Trustees together with a Chair for Mayfield Nurseries to play a key role in the leadership and governance of the charity by setting the future strategy, assuring the quality of services that they provide and considering the most effective use of their resources for the benefit of the people they serve. They believe good leadership and governance are best achieved through diversity within the Board.  They already have a diverse range of people on their Board but wish to increase this even further by recruiting candidates from a range of different backgrounds, experiences, and perspectives to reflect more closely the communities they work with. Applications are particularly welcome from candidates with personal lived experience of mental health issues, and from BAME and LGBT communities.

The successful Chair for Mayfield Nurseries will need to demonstrate knowledge or experience in one or more of the following areas:

• Business, entrepreneurial, and commercial skills
• Customer service focussed – ideally horticulture or other retail experience
• Fundraising and marketing
• External Communications including work with media and PR
• Digital Transformation

Trustees for Solent Mind will need to demonstrate knowledge or experience in one or more of the following areas:

• Business development, entrepreneurial and commercial skills
• Governance; specifically GDPR & Health & Safety, ideally in the charity sector
• Campaigning
• Digital services
• Information governance
• Audit & Risk Management

The Chair and Trustees should be able to commit themselves to the work of the Board for up to ten days per annum (for further details see role descriptions).  Board members will serve on a voluntary basis, though reasonable expenses will be paid.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

These unremunerated roles are open to all who meet the essential criteria. To apply for these exceptional opportunities, please send your CV, Supporting Statement and Equal Opportunities and Diversity Monitoring Form to Jenny Warner, Managing Director, Charisma Charity Recruitment, quoting the correct reference below.

Chair of Mayfield Nurseries: JO2818

Trustee for Solent Mind: JO2820

Closing date for applications: 22 April 2021

Interviews with Charisma: no later than 29 April 2021

Interview date, with the Charity: May 2021, tbc

Board Chair (Social Housing)

Circa £8,000 p/a and expenses

Cambridge, Cambridgeshire

Closing Date: 5th May 2021 at 12 noon

Our client are all about people; the 7,000 people living in their affordable homes, the 2,000 people who rely on their care, support and community investment services each year, and their 360 people who deliver their high-quality services. They are a charitable housing association and social investment agency, providing a wide range of housing, care and support services across Cambridgeshire.

They are seeking a new Chair of the Board to lead the organisation in setting a new course for them over the next 5 years. They are excited about their future and are looking for someone who will care passionately about providing great quality services and affordable homes

You must have prior experience of Chairing a Board of similar scale and complexity, strong people skills, substantial commercial understanding, excellent business, and financial skills with a demonstrable background of delivering social value to customers. 

They’re looking for someone who understands the challenges within Cambridgeshire and its local context who brings with them local networks and an appreciation of the key issues affecting housing, poverty, and vulnerability in their local community.

Our client welcome candidates from diverse backgrounds reflecting the communities they serve, who can apply their experience from different sectors to this demanding role and who can support their commitment to be a diverse and inclusive organisation

We are looking for a new, third member to join our Independent Remuneration Panel which annually reviews our Trustees remuneration.

Role of The Panel

The Independent Remuneration Panel is responsible for determining the level of remuneration for Trustees, including the Chair and reviewing the policy for payment of expenses to Trustees.

Members of the Panel will be independent of the Charity itself.

The Panel will normally meet once a year but may meet more than once a year if necessary.

Specification for members of The Panel

Members should have a broad understanding of the role of organisations such as or similar to Affinity Trust which is a charity providing social care and support to people with learning disabilities.

Members do not need detailed understanding of social care or learning disabilities but need to understand that, though it is a charity, Affinity Trust is a large and complex business operating in a competitive environment. Annual income is currently £55m with almost 2,000 employees.

Members should have some understanding of the role and responsibilities of Trustees of a charity.

Some members should have experience of reviewing and setting pay rates, job evaluation or similar understanding which they can bring to the role.

About us

Affinity Trust supports over 1,000 people with learning disabilities across England and Scotland, helping them live as independently as possible. We’ve been supporting people with learning disabilities for more than 25 years.

Whether enabling people to live in their own homes, giving opportunities to enjoy community-based activities, or supporting people into work, we aim to ensure that those we support can live life to the full.

Remuneration of Panel members.

Panel members will be paid £350 after tax per meeting plus reasonable expenses.

South West Wildlife Fundraising Limited (SWWFL)

Job Title: Chair (Non Executive) South West Wildlife Fundraising Limited (SWWFL)

Remuneration: £10k per annum subject to deductions plus out of pocket expenses
Closing date: 26th April 2021

Do you care about the work of the Wildlife Trusts and want to make a real difference to the future of our treasured wildlife?

SWWFL is a successful fundraising business that provides a vital service to the 8 Wildlife Trusts that own it. The Board of Directors is seeking a commercially astute, financially literate and strategically minded Chair, with demonstrable experience of leadership at Board level, of fostering collaborative approaches and of nurturing strong customer relationships. SWWFL is a financially robust, growing organisation that is at an exciting stage of its development. This is a fantastic opportunity to join a welcoming, dedicated team and use your experience to support nature’s recovery.

An application pack and form can be downloaded from the SWWFL website or upon request by emailing Karen Churchward (please use ‘SWWFL Chair Application’ in your subject header). The deadline for applications is APRIL 26TH.

Starfish Services Limited are looking to recruit new Trustees.

Starfish Services Limited is a Charity 1146237 with a focus on Mental Health and Wellbeing.  We are committed to improving lives, by building communities, through community transformation models including ABC, Co-production/Co-design, and practices-based learning.

Starfish have projects in communities across the midlands and the North East, which includes projects to improve employability, reduce loneliness and improve social connections, also projects to enhance our digital offer to reduce social and digital isolation.

Trustees Roles 
We are looking for individuals who have worked at a management/senior officer level and have had or are in roles in Mental Health or Community development, with a skillset that will complement the existing expertise of the board members. They will have strong inter-personal skills, with an adaptive approach and strategic mind-set. Additionally, they will be committed to Starfish Services ltd ethos and values.

The core functions of these roles are to ensure clarity of vision, ethos and strategic direction, holding leaders to account for outcomes and financial performance of the charity. The board of trustees manages the business of the charity and may exercise all the powers in compliance with its charitable objects, company and charity law.

Every trustee is expected to abide by the Starfish Services Ltd code of conduct and the seven principles of public life set out by Lord Nolan: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Time Commitment 
The trust board meets 6 times per year, and normally last 2 hours; at the moment meetings are taking place via Zoom or Teams (Training will be given to use both of these methods).

Closing date: 16th May 2021

No agencies please.

Member of the Audit Committee

At the National Trust, we look after special places for everyone, for ever. Our purpose has never changed (and never will) but we know that we cannot afford to stand still. Right now, we’re more innovative and creative in the ways we’re reaching out to people than ever before. We’re making great progress and working much harder to make sure that everyone feels at home at the National Trust. And we need talented people, people like you, to help us and play their part.

About the Audit Committee

Our Audit Committee is appointed by our Board of Trustees to assist the Board in discharging its oversight responsibilities. It does this by providing a key link between the Executive Team, the Board of Trustees and the external auditors. The Committee also scrutinises financial reporting, risk management and internal control issues.

The Committee meets five times a year at appropriate times in the reporting and audit cycle and otherwise as required and is chaired by a member of our Board of Trustees.

You will find further details of the Audit Committee’s role, the qualities and experience required of its members, and the principles underlying governance appointments in the Trust within the application link.  These details are extracted from our Governance Handbook which is also available in full, in addition to our latest annual report and accounts.

About you

We’re looking for someone with sufficient and relevant financial skills gained in a sizeable organisation (c£750m-£1bn revenue or asset base) in the charity, commercial or professional services sector. You could also be an experienced Director of Risk and Assurance in an organisation, as long as you have a financial qualification.

Time commitment and expenses

The expected time commitment is approximately 6-7 days per year – this comprises 5 meetings a year and associated preparation with a full induction. The role is voluntary but we will reimburse your expenses. 

World Physiotherapy are recruiting two people with accounting qualifications to volunteer for our finance committee. This committee plays an essential role in guiding the organisation, shaping our strategy, and ensuring that we meet our statutory obligations.

Background

Founded in 1951, World Physiotherapy (previously known as the World Confederation for Physical Therapy) is the sole international voice for physiotherapy, representing more than 660,000 physiotherapists worldwide through its 125 member organisations. World Physiotherapy operates as a non-profit organisation and is registered as a charity in the UK.

World Physiotherapy is committed to moving the physiotherapy profession forward and promoting its contribution to global health.  It encourages high standards of physiotherapy research, education and practice.

As the international voice of physiotherapy, World Physiotherapy’s mission is to:

• unite the profession internationally
• represent physiotherapy and physiotherapists internationally
• promote high standards of physiotherapy practice, education and research
• facilitate communication and information exchange among member organisations, regions, subgroups and their members
• collaborate with national and international organisations
• contribute to the improvement of global health

For further details about World Physiotherapy can be found on our website: https://world.physio/

World Physiotherapy has a trading arm WCPT Trading Ltd., a wholly owned subsidiary and a registered company in England and Wales. The World Physiotherapy Congress is managed through WCPT Trading Ltd.

The finance committee oversees the finances of the registered charity World Physiotherapy and the company WCPT Trading Ltd. The Finance Committee reports, provides advice and makes recommendations to the Board in accordance with the Committee’s functions. Further information can be found in the committee terms of reference.

Commitment

The commitment required for these roles includes attendance at quarterly finance committee meetings, attendance at annual meetings with auditors, reading papers in advance of meetings, as well as availability from time to time to support the chair and senior management team through correspondence or ad-hoc meetings.

Finance committee meetings are held via teleconference and last for between 90 to 120 minutes. 

These roles are unpaid voluntary positions and no travel is anticipated.

Specification 

The successful candidates will be working to support a passionate and committed group of trustees who are elected from our member organisations around the globe.

They will have an accounting qualification and experience of providing financial support and advice, ideally with experience in UK charity finance requirements and knowledge of charity governance

The Board always welcomes applications from people with lived experience of a disability, physical health or mental health conditions. We are also committed to improving diversity in the charity sector and are particularly keen to receive applications from members of minority ethnic communities.

Further details on the specification and  how to apply are contained in the recruitment pack.

The closing date for applications is 1 May 2021.  

For an informal and confidential discussion about the role, please contact the World Physiotherapy ceo Jonathon Kruger to arrange a suitable time.

Trustees wanted for Hammersmith & Fulham charity

We want to ensure we reflect the wide range of people in the borough

Bishop Creighton House (BCH), established in 1908, runs projects for older and disabled people and families with children under five.

Despite the challenges of the pandemic, we continue to offer vital services for the most vulnerable, promoting their independence: from enabling people to make friendships, develop their interests and find work; to helping them feel safe and secure at home, avoiding residential care.

We want to recruit more trustees.  Our trustees are responsible for developing strategy, providing governance and directing the charity towards achieving its mission.

Trustees, who are volunteers, meet ten times per year. We have well advanced plans to redevelop our popular community centre, on Lillie Road in Fulham, with building work due to begin in early 2021, so it’s an exciting time to become a trustee.  An induction as well as training on being a trustee and governance matters will be offered. Trustees are unpaid but reasonable expenses will be reimbursed.

We are particularly interested in applications from the diverse range of groups we are here to help, including those from BAME populations and the LGBTQ+ community.

As an organisation that embraces diversity and accessibility, BCH is committed to representing the communities we serve and ensuring inclusion in everything we do.

As well as ensuring we are a diverse board, we are interested in people who have skills and experience in any of the following:

• charities
• social work
• education
• disabilities
• fundraising
• business and finance
• building development

Above all, you will need a commitment to social justice and improving the lives of disadvantaged people in Hammersmith & Fulham and surrounding areas.

To apply, please contact Lee Smith, chair of the board of trustees.

About The Hilden Charitable Fund

The Hilden Charitable Fund is dedicated to funding community groups to work with asylum seekers and refugees, disadvantaged young people, penal affairs, homelessness and small projects in developing countries. The fund is committed to social justice and focusses its funding on grassroots organisations, which make a big difference at the community level.
As we begin the journey into a post-Covid and post-Brexit country the Fund approaches its 60th anniversary and there will undoubtedly be challenges and opportunities to be faced. So, we are now seeking a Director who will work closely with the Trustees to help shape and develop the Fund going forward.

A high impact, hands-on role, with scope for creativity and innovation!
The opportunities for the Director to make a real contribution are manifold, including:

• Working with the Board to develop strategies, plans and ways of working for the future, including supporting the trustees to set grant making policies.
• Managing the grant making process, including assessing applications for funding and presenting them to the trustees at quarterly meetings.
• Engaging with grassroots voluntary organisations in a period of major change.
• Building on our collaboration with the community and voluntary sector, other funders, and networks such as ACF and IVAR, enhancing Hilden’s profile and enabling its involvement in innovation.

About you

The Director could come from a range of relevant backgrounds and be someone who is ready to lead a small organisation for the first time, or who already has experience of being a Director. Whatever your background we should be delighted to hear from you, especially if you have a strong track record of:

• Voluntary sector experience at grassroots level and knowledge and understanding of grant making,
• Managing in a collaborative environment, and
• Relationship building and networking.

We value and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.

Cloudesley is seeking two experienced and motivated Grants Managers to join its small team as it increases its grant-making over the coming period.

Cloudesley is an independent charitable trust, working in Islington to support people, organisations and churches. As a local relational funder, we aim to add value to our funding by using our knowledge, sharing information, facilitating networking, learning from our grants and working with other organisations.

About the roles

These are interesting and varied positions which involve forging strong relationships with many different partners, helping to develop new initiatives and supporting a wide-ranging portfolio of funded organisations.

For 2021/22, we have a grants budget of £1.6 million, including additional funding to help respond to the ongoing impacts of Covid-19. Our Grants Managers will oversee our grant-making activity and other support which is delivered through two main programmes:

• Health Grants to support Islington residents with health problems or who are disabled and struggling financially, as well as for local organisations.
• Church Grants to support Islington’s Church of England churches to help them maintain their church buildings and the services within them.  

The Grants Managers will support the work of the charity by:

• Developing and implementing our grant-making programmes, procedures and policies
• Continuing to develop good relationships and work collaboratively with local voluntary organisations, churches and other agencies
• Researching the needs of Islington residents, local voluntary organisations and eligible churches and developing appropriate programmes in response
• Producing written grants, policy and other reports
• Deputising for the Director as required

We are advertising these as full-time posts (37.5 hours per week) but are also open to considering applications to work four days per week. Occasional evening work will be required, particularly for Board and committee meetings which usually finish around 6.30pm, and for other events.

Cloudesley operates a pension scheme into which it makes a contribution equivalent to 8% of the employee’s salary.  Employees are required to make a minimum contribution of 3% of their salary, with the option to make additional voluntary contributions. Cloudesley staff also have access to a range of benefits available through an employee assistance programme.

Cloudesley is committed to valuing diversity, promoting equity and equal access, and ensuring inclusion in all it does. We recognise that we need to do more but are strongly committed to combatting racism, discrimination and inequality and ensuring that we work in order to achieve this.  We recognise the power, resources and advantages that Cloudesley has as an independent, endowed charitable trust and strive to act responsibly and fairly in line with our stated values.  We seek to develop and retain a staff team and Board that reflect the Islington community within which we work. We will identify and take positive steps to remove any barriers to participation and recruitment of people who are currently underrepresented as staff or Trustees.

Person specification

Essential

• A minimum of two years’ experience in a comparable role
• Experience of grant programme management
• Excellent relationship skills management and the ability to work professionally with a wide range of people
• Excellent written English and attention to detail, with research and report writing experience
• Excellent analytical skills and the ability to interpret accounts, financial data and complex information
• Ability to think and plan strategically
• IT literate, including experience of grants management software, preferably Salesforce
• Experience of organising and managing meetings and events
• Self-motivated with experience of managing a diverse workload  

Desirable

• Knowledge of issues faced by inner city communities
• Knowledge of current welfare benefits system and/or health inequalities
• Knowledge of the Church of England and the work of churches

To apply

If you are interested in finding out more about these roles, the charity's work and how to apply, please see the recruitment pack below and our website.

Deadine for applications: Monday 4th May, 10am

We will contact you to acknowledge receipt of your application and will let you know by Wednesday 12th May if you have been shortlisted for interview.

Interviews: Monday 17th and Friday 21st May

About you and the role

The Hansard Society is looking for a Membership and Operations Manager to strengthen our organisation and develop our supporter base.

If you are interested in politics and think what Parliament does matters, then this is a great opportunity to help us with our mission to foster knowledge and understanding of the Westminster Parliament and ways in which Parliament can be made more effective.

The purpose of this new role is to:

• develop a larger and more active and engaged membership community to support the Society’s research and educational work in the years ahead;
• strengthen the Society’s operational functions, enhancing its capacity, resilience, and future development.

We are therefore looking for someone who is highly motivated and will embrace a new role, in a small, dynamic research Society with an international reputation, where you can make a big impact and enjoy significant autonomy. You will have some relevant experience in a membership or similar role, perhaps at a bigger organisation, but will relish the opportunity to take what you've learnt and apply it to help revitalise the Hansard Society's membership model and help us engage more effectively with our supporters. You will manage business-critical functions, gain in-depth experience of all aspects of running a charity, and take an entrepreneurial approach to improving our operations.

As our Membership and Operations Manager, here’s a taste of what you’ll do:

• Expand, develop and manage the Society's membership. You'll develop and implement a new membership strategy, oversee production of new marketing materials, communicate regularly with our members, and organise members-only events, including our AGM.
• Financial administration and governance. You'll co-ordinate each week with our accountants about invoice-raising, payment-chasing, expense claims, and credit card reconciliation. And you'll liaise with our Statutory Instrument Tracker® clients about contracts, invoicing and subscription renewals, and help keep our CRM (contact relationship management) system up to date.
• Operational improvement. You'll review and develop our operational policies and procedures (e.g. on diversity and inclusion, health and safety, data protection and privacy) and keep them up to date, with the ability to call on our external HR advisers for advice where necessary.  
• Support the operational delivery of our programme of public and private events. As and when we can return to in-person events, you'll book venues, catering, and other suppliers. You'll keep our CRM system updated and maintain the financial records. And, working with other members of the team, you'll liaise with speakers, sponsors and attendees.
• Support the Director with the governance of the charity. You'll liaise with our Board of Trustees and assist with our corporate reporting and compliance with charity and company law. You'll also help with reporting to funders and sponsors.
• Ensure the smooth running of the office. As the first point of contact you'll liaise regularly with the landlord and our suppliers. And occasionally we may need you to provide PA-type support for the Director and other staff such as organising staff meetings, co-ordinating diaries, ordering supplies and booking rooms and travel.

This is a new role, so you will help shape how it develops, but the ability to multi-task and juggle priorities is essential. The role carries considerable responsibility, with a lot of potential for growth and development in the future. 

Our office is situated near Westminster on the 1st floor of Millbank Tower. As and when the pandemic-related lockdown eases, staff will need to spend some time in the office together, but we anticipate being able to offer hybrid arrangements with some continued remote working.

Your skills and experience

You'll be the right person for this job if:

• You have some experience of working within the membership team of a membership organisation or professional association or similar body.
• You have excellent organisational and project management skills, an eye for detail, and the ability to juggle priorities and work with minimal supervision.  
• You have exceptional people skills and are a collaborative team-player.
• You have excellent verbal and written communication skills.
• You have excellent IT skills: are familiar with CRM systems and are proficient in using Microsoft Office software.
• You are a creative thinker and problem-solver with a 'can do' attitude.
• You appreciate our mission, have good political awareness, and can commit to the non-partisan values and ethos of the Hansard Society. 

For full details about the role, the Hansard Society and the application process, please read the job information pack. 

Hillside Clubhouse  is a dynamic mental health charity which has expanded its range of employment support services in recent years.  This is a new post and you will lead and grow these services and will have experience at working strategically at senior levels, knowledge of contract management, service development as well as a thorough understanding of high fidelity IPS and other supported employment models including the importance of integrated systems and partnership working.  You will also seek and develop new opportunities for growth while maintaining full responsibility for our existing employment support services. 

Our diversity is our strength -  and we welcome applications from all sections of the community. 

Job Description

JOB TITLE: Director of Individual Placement and Support (IPS) and employment services

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and various locations around Camden and Islington and other areas as may be required

Role overview:

• To oversee and support the day-to-day running and growth of the IPS and employment services offering of the Charity;
• To line manage all Managers working on IPS including:
  • Islington Employment Support Team Manager;
  • Camden Work and Wellbeing Operations Manager (IAPT primary care);
  • Camden Work and Wellbeing Operations Manager (secondary care and other services);
• The post holder will work in close co-operation with other directors and managers responsible for corporate matters and will be a member of the senior management team;
• The post holder is accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The post holder will also be expected to supervise new staff where new services are developed;
• There are likely to be some overlaps/sharing of work areas between the posts of IPS and employment services Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• People management of the Managers, including supervisions and appraisals;
• Full responsibility for the IPS and employment services, ensuring that all contracts are running smoothly and that positive client and stakeholder relationships are maintained;
• All reporting within the remit of the role including supporting managers to prepare reports;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within IPS and employment services;
• Maintaining compliance under the General Data Protection Regulations (GDPR) for area of responsibility;
• Building and maintaining partnerships and links with organisations, including attending networking events;
• Supporting the growth and development of the service by developing new prospects and securing income funds;
• Working closely with the Director of Clubhouse Operations and the Executive Director to build the overall Clubhouse service and strategic direction;
• Picking up the management of a contract under IPS and employment services, as and when required (holiday cover).

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of managers, staff (including sessional staff) and volunteers, or effectively delegating elements of this to managers;
• Ensuring that operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Board of Directors are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of multi-site and lone working policies.
• Sound risk management and responsibility for safeguarding;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Development of operational systems;
• Responsible for integration of services and working with the NHS and any other stakeholders to ensure this;
• Ensuring services operate to the required level of IPS Fidelity including high fidelity in secondary care.

Corporate:

• Representing Hillside Clubhouse IPS and employment services and its work to external audiences and stakeholders;
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Executive Director in his/her absence;
2. In the absence of the Executive Director and in conjunction with the Director of Clubhouse Operations to make any necessary decisions to ensure the sound operation of the organisation, where appropriate in consultation with the Chair and/or other Trustees.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.
  1. Drafting business plans for areas of operational and organisational responsibilities;
  2. Generating and contributing to fundraising and income generation plans;
  3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attend, chair and/or convene supervisions, organisational meetings, cross team working groups and external meetings as required;
• Prepare reports for the Trustees and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Be accountable to the Executive Director and Trustees for all aspects of the work within the areas of responsibility and the work of supervisees;
• Cover for other members of staff in your own and other departments where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees.

Person specification

Essential

• Experienced in and passionate about mental health services;
• IPS knowledge and experience;
• Experience of managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems into work;
• Charismatic, confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business Development skills
• Experience of working with people with mental health problems and/or other disabilities.
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems;
• Knowledge of health and safety at work legislation;
• Experience of liaising with and reporting directly to commissioners;
• Experience of managing multi-site services;
• Experience of managing remote/lone working and associated e-apps.

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment -