RESPONSIBILITIES:
Outreach, Wheelchair Skills and Wider Engagement
· Engage the widest possible range of people with spinal cord injury to sign up for further contact with Back Up, through organising and/or delivering wheelchair skills training sessions and talks for patients and families at the spinal cord injury centre in the region, general hospitals and with other key partners or locations as identified.
· Coordinate, support and manage volunteer trainers who are helping to deliver sessions and talking to patients and families.
· Lead, sustain and develop strong and effective working relationships with a wide range of health professionals and other charity representatives e.g. through presentations, calls and meetings, to ensure that people access seamless support.
Proactive Contact with People Affected by Spinal Cord Injury
· Maintain and support relationships with a large number of people affected by SCI (adults, children and young people and their parents) through regular proactive contact. This could be in person in the spinal cord injury centre, other settings or through events, telephone contact or other interactions.
· Explore their feelings, wishes and needs and provide tailored peer support to help them feel supported, access relevant services from Back Up and elsewhere through proactive referrals, and become more aware of the possibilities of life after SCI.
Networking, Partnerships and Sustainability
· Develop and maintain a map of touchpoints in the region, where people with an SCI will come into contact.
· Develop partnerships, referral routes and signposting processes to develop reach beyond the spinal cord injury centre.
· Develop and manage a network of community ambassador volunteers to support the wider work and sustainability of Back Up through fundraising and other related activities.
· Take a lead on encouraging localised fundraising activity; working towards wider income targets that support ongoing sustainability.
Other Duties and Responsibilities
· Maintaining accurate records on the database.
· Work as a team, consulting with others to ensure you give and receive high quality support.
· Keep Back Up informed of the issues affecting the people you are supporting and of developments at the spinal cord injury centre, general hospitals and other settings.
· Input into team planning and activities.
· Manage the budget relating to activities in your region.
· Help recruit new volunteers as needed to ensure a diverse team representing Back Up.
· Other duties as required by the Regional Outreach & Engagement Team Leader.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
- Experience of working to support vulnerable people to achieve goals/move forward in life
- Excellent interpersonal skills and ability to relate to people at all levels internally and externally
- Excellent written and verbal communication skills
- High standard of IT including experience of using databases and MS Office
- Self-starter; highly organised, able to drive own workload
- A creative and proactive approach to all areas of work with a 'can do' attitude, in line with the charity's values
- Commitment to delivering a high-quality service
- Respect for confidentiality
- Suitable to work safely and appropriately with children and vulnerable people
- Strong team working orientation with a flexible and adaptable approach to work demands across the whole organisation, a real people person
- Respect for others; able to work in a way that respects diversity and values equality
- Great listener, warmth, empathy, respect for everybody. Able to be non-judgmental and focus on the individual and their needs
- Willing and able to travel and work occasional evenings and weekends including overnight stays
- GCSE Maths and English A-C or equivalent
Desirable:
- Spinal cord injured person or family member
- Experience of working with and supporting volunteers
- Experience of working with people in trauma
- Presentation skills and the ability to manage a group
- Proactive approach to own support needs, health & wellbeing
- An understanding of the needs of people adjusting to life with spinal cord injury
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
We will acknowledge receipt of your ap
Registered Charity
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.
The client requests no contact from agencies or media sales.
Thank you!
Salary £30,000 per annum (pro rata £12,000 for part-time)
Hours of work 15 hours a week (2 days), not including breaks
Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL
The role
The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).
The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.
Unlike many complementary therapy roles, this position offers the best of both worlds.
The two-day-per-week structure provides the security and satisfaction of working within a respected healthcare setting while allowing you the flexibility to continue building and maintaining your private practice. For therapists who value variety and professional independence, this role offers an ideal balance that may not be possible in a full-time position.
You will also gain experience that is difficult to find elsewhere, delivering massage to patients within a busy hospital setting. This provides a rewarding opportunity to make a meaningful impact on people's wellbeing while developing specialist skills and experience in healthcare.
Key objectives and responsibilities of the post are:
· Provide gentle adaptive therapeutic touch to support relaxation and well-being
· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy
· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy
· Demonstrate safe delivery of best clinical practice
· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate
· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.
· Strict adhered to infection prevention
· Protocols the immediate escalation of adverse reactions
· Liaise closely with the nursing and medical team
· Be aware of current developments within complementary therapy
· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and guidance
· Always maintain confidentiality, which includes patients, relatives, staff and volunteers
· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly
- Work autonomously but in compliance with the relevant professional body’s code of ethics and professional conduct, national frameworks and trust policies and procedures specific to the role
The team
Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: This is an open, rolling campaign
Interview date: week commencing 17 August 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Guided meditation
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Registered Charity
51 - 100
We accelerate improvement and innovation beyond what the NHS can provide
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development. You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life. This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.
Home-Start is a voluntary organisation committed to promoting the welfare of families through recruiting and training volunteers to provide family support. Our vision is that families will be safe, healthy and resilient and that children will have the best start in life.
We are currently recruiting for an Operations Lead
Location: Huddersfield Town Centre Office. Partnership work across Kirklees required. Hybrid and flexible working pattern available.
Salary: NJC Scale SCP 29-32 (£39,862 - £42,839 pro rata). Starting salary SCP 29, increasing to SCP 30 after a successful probationary period.
Hours: 37 hours per week (negotiable part-time hours available).
Benefits: Generous annual leave allowance including Birthday leave with one week extra annual leave after 5 years’ service. Well-being support (Employee Assistance Programme). Professional development and travel expenses paid. Free parking at town centre office location.
Family friendly policies.
This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development.
You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life. This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.
Essential requirements include:
- Good interpersonal, motivational and communication skills
- A passion for working in the voluntary sector and making a difference to families
- Excellent leadership and project management skills
- Experience of developing effective working partnerships with stakeholders
Please contact us for an application pack
The closing date for applications is 12 noon on Monday 14th September 2026
Interviews for this post will be held on Thursday 24th September 2026
Please do not send CVs.
Any offer of employment will be subject to a satisfactory DBS check at enhanced level and barring service check and the receipt of appropriate references.
Home-Start Kirklees is committed to a policy of equality and diversity which respects the identity, rights and value of all individuals. We are also committed to safeguarding and promoting the welfare of children and young people and all staff working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of children and/or young people in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children or young people gives cause for concern, Home-Start Kirklees child protection procedures will be followed, alongside implementation of the charity’s disciplinary procedure.
The client requests no contact from agencies or media sales.