Charity fundraising officer jobs

We are looking for a highly motivated and organised Finance Manager. You will play a pivotal role in the organisation, ensuring the smooth running of Create London’s finances. Reporting to the Director and working closely with the Head of Strategic Operations and Operations Coordinator, in this role you are expected to be a professional lead within your respective area of finance, provide expertise and high quality financial services to senior stakeholders, including the charity’s Finance Sub-committee.

You will be working with the CEO and SMT to maximise the impact and longevity of the charity through strong and robust financial management, provide comprehensive finance support and manage effective systems to monitor Finance KPIs, identifying improvements and efficiencies in our financial systems.

Hours: 0.4 FTE (2 days per week)

Salary: £36,000 pro rata (£14,500)

Location: Colourworks and other Create sites

Term: Temporary, 2-year fixed term

Reporting to: Director

Annual Leave: 28 days pro rata, plus statutory holidays (11.2 for 0.4 FTE)

APPLICATION DEADLINE: Sunday 9 August 2026, 12:00 PM BST

INTERVIEWS: w/c 17 August 2026 (in person or remote)

· To work closely with the CEO and the rest of the GWT’s Senior Management Team in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.

· To take a proactive role in supporting the CEO in strategy development, and to take the lead responsibility for the GWT’s Management Plan.

· To maintain oversight of, and to support, when necessary, the activities of the GWT’s operations in Nepal. To be the office primary link between the staff in GWT(N) and the UK Office, other than for fundraising specific activities, with a particular focus on the arrangement of visits (internal & external) between UK and Nepal and the deconfliction of activity.

· To manage regular meetings of the GWT Senior Management Team and produce a summary for circulation.

· To lead the development of the GWT’s policies and procedures with particular focus on Data Protection and Safeguarding. Develop/maintain/update an ESG policy for the GWT in line with SORP2026.  To act as the GWT’s Data Protection Officer.

· To be responsible for leading organisational development to ensure that the GWT has the structure and staff capacity to deliver against targets.

· To oversee the DCOS’s effective delivery of HR and CPD programmes including recruitment, induction, training, appraisals and disciplinary procedures.

· As Budget Holder for the UK Office, to ensure the efficient and effective running of the UK Office and its associated infrastructure, including the delivery of staff induction and continuation training.

· To prepare and manage the administrative elements of the UK Office budget.

· To oversee the GWT’s IT/Cyber strategy (UK and Nepal) with responsibility for all UK IT procurement and support policies (supported by the Office Manager), and to coordinate and manage all non-fundraising related office contracts.

· To monitor and support the activities of the GWAC in UK, liaising with Headquarters Brigade of Gurkhas as required.

· To liaise with the GWT’s Company Secretary from time to time to produce and distribute Committee/Board/General Meeting packs and take minutes and in the absence (for any reason) of a Company Secretary to carry out the administrative aspects of those functions. In the absence of a GWT Company Secretary, or as required by the relevant Committee Chair(s), act as Secretary to the various GWT Committees.

· To ensure, in close cooperation with the GWT’s Company Secretary from time to time, that the GWT’s governance arrangements are compliant, efficient and meet best practice.

 

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service. 

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions. 

Key Responsibilities

• Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team. 
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes. 
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you feel the role is for you we’d love to hear from you.

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

CVs submitted without a cover letter will automatically be rejected.

Closing Date: 10th August (9am)

Provisional Interview Dates:

Ist stage interviews: 17th or 18th August TBC

2nd stage interviews 26th August TBC

Please note we will be reviewing applications as they come in and may choose to close the advert early.

We look forward to hearing from you.

We are seeking to appoint an enthusiastic and highly motivated Chief of Staff (COS) to deputise for the CEO in maintaining oversight of global operations of this incredible charity.

You will report directly to the CEO, working closely with the senior management team (SMT) both in UK and internationally. If you are an experienced and effective senior manager, a strategic thinker and excellent communicator with good interpersonal skills then we would very much like to hear from you.

This role's primary responsibilities will be as follows:
To work closely with the CEO and the rest of the SMT in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.
To take a proactive role in supporting the CEO in strategy development.
To support international operations, be the office primary link between global staff and support arrangements of visits.
To lead the development of the policies and procedures with particular focus on Data Protection and Safeguarding.
To be responsible for leading organisational development to ensure the charity has the structure and staff capacity to deliver against targets.
To act as budget holder for the UK Office, to ensure the effective running of the UK Office (supported by the Office Manager) and its associated infrastructure, including delivery of staff inductions and training.
Take responsibility for IT procurement and manage all non-fundraising related office contracts.

Experience required:
-Must be a confident, dynamic and decisive senior manager, with proven leadership, administrative and (written and oral) communication skills.
- Must demonstrate the ability to work both as a member of a senior management team and across the broad diversity of employees, directors, other stakeholders and contractors at all levels.
- Must have a proven record of delivering against competing priorities and deadlines and the ability to think strategically across a range of business areas.
- Candidates with a military, MOD, civil service or relevant charity background are encouraged to apply.

Desirable experience:
- Understanding of Charity Commission and Companies House regulations
- Experience of working in fundraising/charity environment
- Understanding of Data Protection, Safeguarding and Health & Safety at Work
regulations

PLEASE NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds.
Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.

Join Us as a Senior Stories Officer
The National Autistic Society helps create a world that works for autistic people and within National Programmes wechampion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs.We have a rewarding opportunity for a Senior Stories Officer (London Marathon Charity of the Year) within the Communications Team.If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

About the Team
This role sits within the Communications Team and works closely with colleagues across Fundraising, Content, Marketing, Media and Digital teams supporting the National Autistic Society's partnership as TCS London Marathon Charity of the Year 2027.

Together, we are delivering It's Time to Show Up, a national campaign that aims to improve understanding of autism, create a more inclusive society and inspire meaningful change.Storytelling will be at the heart of this campaign, helping us engage supporters, participants, autistic people and their families throughout the marathon journey and beyond.

About the Role
As our Senior Stories Officer, you will play a key role in bringing the National Autistic Society's 2027 London Marathon partnership to life through powerful, authentic storytelling.You will identify, develop and share compelling stories from autistic people, families, supporters, participants and celebrities that support our campaign, It's Time to Show Up.

Working across multiple channels, you will create engaging content including case studies, blogs, news stories, social media content and multimedia storytelling.Your work will help drive fundraising, increase awareness and build a lasting legacy of understanding and inclusion for autistic people.

What You’ll Do

• Identify, develop and produce compelling stories that bring the It's Time to Show Up campaign to life.
• Interview autistic people, family members, supporters, celebrities, participants and colleagues with empathy and sensitivity.
• Create engaging content including case studies, blogs, news stories, social media content and video scripts.
• Plan and deliver storytelling activity around key campaign milestones and fundraising opportunities.

What We’re Looking For

• Proven experience in journalism, storytelling, copywriting or communications within a professional environment.
• Exceptional writing and storytelling skills with the ability to adapt content for different audiences and channels.
• Experience interviewing people from diverse backgrounds and sharing authentic stories with impact.
• Experience creating multi-channel content, including digital and social media content.

This advert is for a full-time, fixed term position (9 months) at 35 hours per week.

This role is Homebased, with occasional travel to interviews, filming and photography shoots, team meetings and the TCS London Marathon event in April 2027.

What we can offer you

• Pension– Auto-enrolled pension scheme.
• AnnualLeave– 33 days (including public holidays). You can buy or sell leave each year.
• Training– Great induction and training, including autism training.
• Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare– Cash plan for permanent staff.
• LifeAssurance– 2x your base salary.
• FlexibleBenefits– Options like private health, dental insurance, holiday trading, enhanced pension.
• Support– 24-hour Employee Assistance Programme and counselling.
• Mindfulness– Free Headspace app for you and up to 3 family/friends.
• BlueLightCard– Eligibility for discounts.

About our application process

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check.Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Important Information

Agencies need not apply.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

Retail Manager – The Hangar

The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays

This is no ordinary retail management role.

At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.

Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.

We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.

The Opportunity

This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.

We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.

The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.

What You'll Do

Drive Commercial Success

• Deliver and exceed sales and income targets
• Maximise the value of donated stock through effective pricing and presentation
• Create engaging promotions, events and seasonal campaigns
• Seek new opportunities to increase footfall and revenue

Bring Creativity to Life

• Develop eye-catching visual merchandising and store displays
• Create an exciting and inspiring shopping environment
• Use your flair for retail presentation to showcase stock at its full potential
• Support local marketing and social media activity

Lead and Inspire People

• Motivate, coach and develop a team of paid staff and volunteers
• Create a positive, energetic and inclusive culture
• Recruit and retain volunteers who share our passion
• Deliver outstanding customer service standards across the store

Ensure Operational Excellence

• Oversee day-to-day store operations
• Manage stock flow, rotation and gift aid processes
• Maintain excellent standards of health and safety, compliance and cash handling
• Keep the store looking professional, safe and welcoming at all times

About You

We're looking for someone who is as passionate about people as they are about retail.

You'll bring:

• Proven experience in retail management with responsibility for delivering sales targets
• Strong people leadership and team development skills
• A creative eye for visual merchandising and product presentation
• Excellent communication and relationship-building abilities
• Commercial awareness and sound business judgement
• Confidence using social media and digital tools
• A proactive, hands-on approach and a genuine passion for our cause

Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.

Additional requirements:

• Full UK driving licence
• Good standard of education (A-Level or equivalent)
• Enhanced DBS check required

Why Join The Wisdom Hospice?

This is more than a retail management position.

It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.

You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region. 

Apply Now

If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.

Hybrid – ideally London based 2 days a week

Whizz Kidz is seeking someone with significant experience in designing research projects to join us as an Insight and Engagement Officer and support our impact and evaluation work across the organisation.  

Whizz Kidz: The facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. 

And we won’t stop until they are mobile, enabled and included.

Our vision
A society in which every young wheelchair user is mobile, enabled and included.

Our values
We are young people focused, ambitious, collaborative and inclusive.
 

Job summary
This role is central to the Policy & Engagement Team. The postholder will support our impact and evaluation work across the organisation in line with our Theory of Change, producing quarterly reports, annual reports and briefings for the Board, Parliamentarians and grant funders. The role works alongside Youth Board to identify project ideas and support any research work affiliated with their projects. The postholder has responsibility for Whizz Kidz Community Change projects and Research panel.

The person
You will have a passion for working with young people and driving change and perceptions. You will have significant experience in designing research projects to ensure Whizz Kidz is meeting the aims and objectives of its Theory of Change and that it is listening to the voice of young wheelchair users. You can read and interpret qualitative and quantitative data and use this data to form strong arguments.

Key accountabilities

• Lead the Whizz Kidz Community Change projects ensuring fair distribution of funds and impact analysis. You will be the link to all of our projects.
• Lead the Whizz Kidz research panel ensuring opportunities to contribute to the panel are circulated and that this is used to feed into national strategy.
• Provide research and analysis as needed to support the Youth Board and Whizz Kidz wider policy work.
• Support monthly management reporting; quarterly Theory of Change reporting and Annual impact reporting with the Impact & Evaluation Manager
• Draft content for Whizz Kidz documentation (e.g campaign briefings)
• Contribute to / lead on external policy consultation responses
• Analyse internal and external data to provide robust arguments for societal change work
• Analysis and reporting of Whizz Kidz beneficiaries against IMD and income data and demographics
• Attend Youth Board and other events as needed

The post holder will also

• Work flexibly, including some evenings and weekends, and to travel and stay overnight where necessary.
• Work within all policies, procedures and budgets set by Whizz Kidz.
• Act at all times in the best interest of Whizz Kidz.
• Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
• Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
• Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
• Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.

Please note: This post is subject to an enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

Person specification

Skills and knowledge

• Ability to get on with and work well with children, young people and families
• Ability to work with stakeholders and partners on projects
• Exceptional interpersonal skills
• Excellent knowledge of research methods, data collection and statistical analysis related to impact & evaluation
• Be able to analyse data for a range of audiences
• Experience of report writing and research for external audiences

Experience

• Experience of research and evaluation (ideally within the charity sector)
• Demonstratable experience of conducting monitoring and evaluation research independently
• Experience of working with qualitative and quantitative data
• Strong project management experience

Personal qualities

• Alignment with our values – young people focused, ambitious, inclusive and collaborative
• Passionate about supporting young wheelchair users and creating societal change
• The ability to enthuse and engage others in the potential benefits of an engaging project
• Creative problem solver

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.

Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

Apply Now

For full information and to apply please visit our website via the Apply Button.

Interviews will take place on 17th and 18th August 2026. 

Please note: only candidates successful in obtaining an interview will be contacted.

We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.

About us

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.

Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role

We're looking for a Content & Social Media Officer to help bring NCT's content and social media activity to life, creating engaging, audience-focused content that connects with new and expectant parents across our wide range of channels.

Working as part of the Content Studio, you'll create high-quality content across social, email, web, video and campaign activity, helping to deliver marketing campaigns, support income-generating partnership activity and strengthen NCT's brand. You'll work closely with the Content & Social Media Manager and colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content is engaging, accessible and aligned with NCT's tone of voice.

You'll also play an important role in the day-to-day management of NCT's social media channels, helping to plan and schedule content, engage with our online communities and identify reactive opportunities. This is a hands-on role for someone who enjoys creating content, spotting stories and building meaningful connections with audiences.

You'll thrive in a fast-paced environment where one day you might be creating graphics and editing a reel for an upcoming campaign, and the next you'll be responding to comments or helping to bring a new corporate partnership to life across our channels.

The role will include:

• Creating engaging content across a range of channels including social, email, web, video and other campaign assets.
• Producing compelling copy, visual assets and short-from video content that reflect NCT's tone of voice and brand messaging.
• Supporting the day-to-day management of NCT's social media channels, including Facebook, Instagram, LinkedIn and TikTok.
• Planning and coordinating social activity in line with campaign and organisational priorities, as well as identifying and acting on reactive and real-time opportunities.
• Monitoring social media channels, responding to comments and messages, and helping to build an engaged online community.
• Contributing creative ideas and supporting the smooth operation of the Content Studio and working collaboratively with teams across Marketing, Communications and Fundraising to hit deadlines.
• Using data and insights to improve content performance and audience engagement.

About you

We're looking for a content and social media professional who enjoys creating engaging content and building communities through social media.

You'll have experience creating content across a variety of channels and be confident turning briefs into high-quality assets that meet audience and organisational needs. Whether you're writing copy, designing graphics, editing a video or engaging with audiences online, you'll understand how to create content that captures attention and drives engagement.

You'll bring hands-on experience managing social media accounts for a brand, charity or values-led organisation, along with a strong understanding of what works across different platforms. You'll be comfortable balancing multiple priorities, working to deadlines and adapting quickly when opportunities or priorities change.

We're looking for someone who is creative, organised and proactive, with a keen eye for detail and a passion for creating content that makes a difference.

You’ll bring:

• Experience developing and creating engaging content across multiple channels, including social, web, email and video.
• Experience managing social media channels for a brand, charity or values-led organisation, including planning and publishing.
• Excellent copywriting, editing and content production skills, with experience designing visuals and creating video content.
• Experience taking content from brief to delivery while managing multiple priorities and deadlines.
• A good understanding of social media platforms, trends, audience engagement and content best practice.
• Strong organisational and communication skills.
• A creative, proactive and collaborative approach, with excellent attention to detail and the flexibility to respond to reactive opportunities when needed.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.

Join Small Steps Project as our Executive Assistant 

Are you someone who loves bringing order to busy days, keeping people connected and making things happen behind the scenes?

We're looking for an exceptional Executive Assistant to join the Small Steps Project team and become the operational heartbeat of our award-winning international children's charity.

This is far more than a traditional Executive Assistant role.

You'll work closely with our Managing Director, Board of Trustees, project teams and volunteers, helping to keep the charity running smoothly while supporting fundraising, governance, operations, communications and events.

One day you could be preparing Board papers, the next coordinating our annual Celebrity Shoe Auction, supporting international projects or helping share the incredible stories that inspire our supporters.

If you're highly organised, naturally proactive and enjoy creating calm in a fast-moving environment, we'd love to hear from you.

What we're looking for

• An experienced Executive Assistant, Operations Manager, Office Manager or someone with similar experience.

• Someone who enjoys variety and thrives on managing multiple priorities.

• A confident communicator with excellent organisational skills.

• Someone who wants to use their skills to make a genuine difference.

What we're offering

• Full-time or part-time considered.

• Hybrid and flexible working arrangements.

• School-friendly hours where possible.

• Job share applications welcomed.

• A supportive, collaborative team.

• A varied role with real responsibility and opportunities to grow.

• The chance to work for an award-winning international charity changing children's lives around the world.

At Small Steps Project, we know that exceptional people don't all follow the same career path or work the same pattern. Our team includes working parents and professionals from a variety of backgrounds, and we're committed to creating a flexible and supportive working environment where people can thrive.

If you're looking for a role where organisation meets purpose, and where every day contributes to lasting change, we'd love to hear from you.

To apply, please send your CV and answer three short questions:

1. Why would you like to join Small Steps Project?

2. What experience would you bring to this role?

3. What excites you most about the opportunity?

Together, every small step creates lasting change.

ABOUT THE ROLE

The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.

As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.

The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.

KEY RESPONSIBILITIES

Operational leadership and organisational effectiveness

Lead the development and continuous improvement of organisational systems,processes and operational practices.

Drive organisational effectiveness through improved planning, coordination,accountability and performance management.

Ensure effective operational planning and resource allocation across theorganisation.

Establish and embed clear operational frameworks, policies and procedures

Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.

Lead organisational improvement initiatives and support the implementation ofchange programmes where required.

Promote a culture of continuous improvement, collaboration and accountability.

People, culture and performance        

Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.

Support managers to develop high-performing and inclusive teams.

Ensure HR policies, procedures and employment practices are effectivelyimplemented.

Lead organisational approaches to performance management, learning andprofessional development.

Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.

Support organisational wellbeing and employee engagement initiatives.

Finance, risk and governance

Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.

Support the development and monitoring of organisational budgets and financialcontrols.

Ensure effective governance processes are maintained and support high-qualityreporting to the Board.

Lead the development and maintenance of organisational risk managementframeworks.

Oversee organisational compliance with legal, regulatory and statutoryrequirements.

Ensure organisational policies are regularly reviewed, updated and implemented.

Coordinate internal and external audits and compliance reviews.

Programme operations and organisational delivery              

Support effective organisational planning and delivery across programmes,projects and services.

Develop systems and processes that enable effective programme management,monitoring and reporting.

Ensure organisational resources are aligned to operational priorities and deliveryrequirements.                  

Oversee organisational performance reporting and management informationsystems.

Support cross-organisational collaboration and effective communication betweenteams.

Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.

Assets, infrastructure and compliance

Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.

Ensure effective management of suppliers, contractors and operational serviceproviders.

Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.

Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.

Maintain appropriate systems and controls to support safe, compliant andeffective operations.

External relationships and organisational representation

Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.

Contribute operational insight and expertise to partnership discussions andorganisational initiatives.

Represent Ubele on operational, governance and organisational matters whereappropriate.

Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.

Person Specification

Skills      

Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.

Planning, prioritisation and organisational skills.

People management and leadership skills, including the ability to develop andsupport teams.

Ability to analyse information and use data to support decision-making andperformance improvement.

Financial and commercial awareness.

Communication, influencing and relationship management skills.

Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.

Problem-solving skills and the ability to identify practical solutions toorganisational challenges.

Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.

Report writing, presentation and analytical skills.

Experience

Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.

Experience leading organisational operations, systems, processes and businessimprovement initiatives.

Experience managing organisational change and embedding new ways ofworking.

Experience leading and developing multidisciplinary teams.

Experience overseeing organisational budgets, financial controls and resourceplanning.

Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.

Experience developing and implementing organisational policies, procedures andoperational frameworks.

Experience overseeing risk management, compliance and organisationalassurance processes.

Experience managing contracts, suppliers and operational resources.

Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.

Knowledge

Knowledge of governance, compliance and risk management frameworks.

Knowledge of financial management principles, budgeting and performancereporting.

Knowledge of employment legislation and people management practices.

Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.

Knowledge of organisational development and continuous improvementapproaches.

Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.

Understanding of equity, inclusion and community-centred approaches toorganisational leadership.

Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.

Knowledge of grant-funded and contract-funded operating environments.

This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.

A DBS check may be required depending on Ubele’s programmes.

This job description may evolve as Ubele continues its organisational development.

Legacy Relationship Executive

Are you a motivated communicator who loves being on the phone, thrives on achieving targets and wants your work to make a lasting difference? Join the team and help secure future funding that will transform the lives of vulnerable children for generations to come.

With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.

Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Legacy Relationship Executive

Location: Milton Keynes/Hybrid

Hours: Full Time 36.5 Hours

Contract: Permanent

Salary: £30,874

Closing Date: August 19, 2026

About the Role

Are you someone who genuinely enjoys being on the phone, building rapport quickly and having meaningful conversations every day? We're looking for a highly motivated, target-driven individual to help grow future legacy income. In this rewarding role, you'll speak with some of our most loyal and long-standing supporters, inspiring them to consider leaving a gift in their Will and nurturing relationships with those who have already expressed an interest in doing so.

You'll have the opportunity to have genuine conversations with supporters who are passionate about this work, thank them for their incredible commitment, and help them understand the lasting impact their legacy could have on generations of children.

If you gain energy from conversations, enjoy working towards targets and are motivated by making a difference through every call, we'd love to hear from you.

As this role is not sponsored, you must be holding the Right to work in the UK documentation for your application to be considered.

What You'll Be Doing

• Building strong, meaningful relationships with long-standing supporters.
• Contacting supporters who have expressed an interest in leaving a gift in their Will and guiding them through the next steps.
• Proactively identifying opportunities to increase legacy pledges and future income.
• Delivering an exceptional supporter experience through regular engagement and stewardship.
• Thanking supporters for their loyalty and keeping them informed about the impact of their support.
• Achieving and exceeding agreed contact, conversion and pledge targets.
• Recording supporter interactions accurately and maintaining high-quality supporter data.

About You

We're looking for someone who combines empathy with ambition and is motivated by achieving results while making a genuine difference.

You'll bring:

• Previous experience in telemarketing, fundraising, sales, account management, customer service or a relationship-focused role.
• Exceptional communication and listening skills, with a warm and professional telephone manner.
• Resilience, determination and the tenacity to maintain high levels of outbound calling activity.
• A proven ability to work towards and achieve performance targets.
• Excellent listening and influencing skills.
• A genuine enjoyment of speaking with people and building relationships over the telephone.
• Strong organisational skills and attention to detail.
• Excellent written English and the ability to communicate clearly and professionally.

Your role will help ensure these valued supporters feel appreciated, connected and inspired, while also securing future funding that will enable World Vision to continue transforming children's lives for years to come.

As a Christian organisation, faith is central to who they are and how they work. We warmly welcome applications from people of all faiths and none; however, successful candidates will need to be comfortable working in an environment where Christian values are actively lived out and where colleagues may gather for prayer, worship, reflection and other faith-based activities as part of organisational culture.

In addition to the salary offered, benefits include:

• A flexible and supportive working culture
• Pension scheme (with employer contributions)
• Generous holiday allowance
• Free parking (Milton Keynes office)
• Opportunities for faith-based gatherings, prayer, and devotionals
• A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Telesales, Sales, Account, Business Development, Customer Service, Telesales Executive, Sale Executives, Account Executive, Business Development Executive, Customer Service Agent, Customer Service Officer, Fundraiser, Fundraising, Customer Support, Supporter Experience, Supporter Care, Supporter Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

Are you a talented storyteller, digital communicator, and community builder looking for a role with real purpose? St Marylebone Parish Church is seeking a creative and proactive Communications & Engagement Officer to help shape the voice and presence of one of London's most historic and vibrant parish churches. In this dynamic role, you'll lead engaging communications across digital, print, media, and events, promoting worship, music, outreach initiatives, and community activities that make a meaningful difference in people's lives.

Working at the heart of a thriving church community, you'll have the opportunity to create inspiring content, build relationships with diverse audiences, develop impactful marketing campaigns, and help strengthen connections with congregation members, local residents, visitors, businesses, and community partners. No two days will be the same, offering a rewarding blend of communications, engagement, events, and operational support.

If you're an organised and enthusiastic communicator with a passion for building communities and telling compelling stories, this is your chance to use your skills in a role where your work will have a visible and lasting impact. Join St Marylebone Parish Church and help bring our mission, values, and community outreach to a wider audience.