Charity jobs in southwark, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Health & Safety Officer
Reporting To: Health & Safety Lead
Salary: £34,000–£36,000
Contract Type: Full-time, Permanent.
Location: Across Felix's London sites (Deptford, Enfield, Poplar, Park Royal, and Greenford), the role requires flexible work at various locations, with an option to work from home one day a week for administrative tasks. The Felix Project can only employ applicants who currently have the right to work in the UK.
Hours/Days per week: 37.5 hours per week, 9 am – 5:30 pm, Monday – Friday.
Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.
Our Values
Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project, including our recruitment & Selection process.
We solve it differently - We make it happen - We do it together - We do it with heart.
Purpose of the Job
The Health & Safety Officer will support and report to the Health & Safety Lead to ensure that The Felix Project maintains compliance with all relevant health, safety, and food safety legislation. This role is integral in maintaining a safe working environment across all Felix sites by assisting in the development, implementation, and monitoring of robust health and safety systems. The Officer will work proactively with staff, volunteers, and external stakeholders to promote a strong safety culture, support operational improvements, and deliver H&S-related training and engagement.
Duties and Responsibilities
· Support the Health & Safety Lead: Assist in the day-to-day management of health and safety processes, ensuring that all activities comply with relevant legislation and internal policies.
· Risk Assessments: Support the creation, review, and regular update of risk assessments (RAs) and safe systems of work (SSOWs) across various sites, ensuring all potential hazards are identified and managed appropriately.
· Incident Reporting: Support the management of the reporting and investigation of accidents, incidents, and near-misses, ensuring all reports are accurate, timely, and followed up with corrective actions where necessary.
· Training and Induction: Support the delivery of health and safety training programs, inductions, and toolbox talks for staff and volunteers. Maintain records of all training and ensure they are kept up to date.
· Safety Inspections: Carry out regular safety inspections and contribute to internal audit processes to ensure high standards of compliance and housekeeping. Escalate issues and support local teams in resolving risks identified during audits or site visits. Report findings to the Health & Safety Lead and follow up on necessary actions.
· Documentation and Compliance: Maintain up-to-date health and safety records, including training logs, incident reports, and risk assessments. Ensure all documentation is compliant with legal and regulatory requirements.
· Contractor Management: Assist in reviewing contractors’ health and safety compliance when they are working on behalf of The Felix Project.
· Communication: Foster a positive health and safety culture and encourage behavioural safety across all teams by communicating updates, guidance, and key messages. Assist in developing campaigns and initiatives during safety weeks or other safety-focused events.
· Audit Support: Assist in preparing for internal and external health and safety audits, ensuring all documentation and procedures are in place and compliant.
· Food Safety: Support the implementation of food safety management systems, ensuring compliance with the Fareshare food manual and external audit requirements.
· Continuous Improvement: Contribute to the development and implementation of initiatives that promote a positive health and safety culture within the organization.
· Emergency Procedures: Assist in the development and testing of emergency procedures, including fire drills, evacuation plans, and first aid provisions.
· Support Projects: Provide administrative and practical support for any health and safety projects or initiatives led by the Health & Safety Lead.
Person Specification
Essential Skills/Knowledge
- NEBOSH Certificate or equivalent qualification.
- Knowledge of Health & Safety legislation and best practices.
- Experience in an administrative or supportive role within a health and safety environment.
- Strong organisational skills with the ability to manage multiple tasks.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Attention to detail and a methodical approach to work.
- Ability to work independently and as part of a team.
- A proactive and positive attitude towards health and safety.
- Ability to work collaboratively with the Learning and Development Team as well as across other organisational teams.
- Ability to travel across London sites is essential, given site-based requirements
Desirable Skills/Knowledge
- Experience in the food industry or charity sector.
- Knowledge of food safety and hygiene practices.
- Experience in delivering training or presentations.
- Membership in IOSH or working towards it.
- Committed to the values and mission of The Felix Project.
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Senior Practice Tutor
Join our team as a Senior Practice Tutor and make a difference to children and young people’s lives
Anna Freud is seeking a Senior Practice Tutor – Autism Spectrum Conditions and Learning Disabilities to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page.
Alongside our benefits, this role gives you the chance to shape the next generation of clinicians working with autistic children, young people and those with learning disabilities. You’ll contribute to a high-profile NHS England–funded training programme delivered with UCL, strengthening your expertise while influencing clinical practice at a system-wide level. You’ll have protected time for academic work, meaningful contact with trainees, and a flexible hybrid set-up that balances in-person teaching with remote preparation and supervision.
What you’ll do
In this role, you’ll support the delivery, supervision and academic quality of a specialist postgraduate programme training clinicians to work with autistic children, young people and those with learning disabilities.
- Delivering and developing teaching, particularly skills-based workshops, across the Pg Dip programme
- Marking assignments and taking part in calibration workshops to ensure fair, consistent assessment
- Facilitating small Practice Tutor Groups, supporting trainees’ clinical skill development and monitoring their progress
- Providing personal tutoring, responding to trainee queries and supporting an inclusive, positive trainee experience
- Contributing to programme operations, attending team meetings and maintaining high standards in safeguarding, EDI and professional practice
What you’ll bring
You’ll be a strong fit for this role if you’re an experienced clinician in ASC/LD who brings confidence in teaching, supervision and supporting trainees, and can work collaboratively within a busy academic and clinical training environment.
- A recognised core mental health qualification plus specialist training in ASC/LD evidence-based therapies for children and young people
- Extensive clinical experience with autistic children, young people, parents and families, including work within CYPMH or wellbeing services
- Significant experience providing ASC/LD-specific clinical supervision and managing or overseeing practitioners
- Knowledge and experience of delivering clinical training or university-level teaching
- Strong organisational skills, the ability to work flexibly, manage deadlines, and create an inclusive, reflective learning environment
Key details
Hours: Part-time (7 hours per week)
Whilst this will usually be worked on Mondays during term time, there may be occasions where you are requested, or you may request, to work flexibly and on a different day of the week to support peak points in the academic cycle, e.g. to meet marking deadlines.
Salary: £52,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time.
Contract type: Permanent
Next steps
Closing date for applications: Morning (10am), Monday, 05 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 05 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely on Thursday, 08 January 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
The role of the Learning & Development Officer is to provide a consistent and high level of both operational delivery and administrative support by updating training information and maintaining training systems and processes. In areas such as leadership development, performance management, apprenticeships, and supporting a full range of mandatory, technical and management development. This relates to staff, volunteers, trustees and agency and contractors.
This role involves a high level of operational delivery, administration and multitasking so the job holder needs to be confident in being able to organise and prioritise their time and work efficiently, effectively and independently in order to be able to respond to a variety of requests and demands.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Maintain efficient administration systems that facilitate the smooth operation of the training function with the wider Organisational Development Team.
- Serve as the first point of contact for all enquiries directed to the Learning & Development Team, providing information and assistance as needed
- Oversee the management of the team inbox, ensuring timely and accurate responses to enquiries while taking ownership of all queries
- Process and oversee internal training bookings using Select HR (our HR System)
- Handle applications for external training, including organising payment and liaising with external trainers as necessary
- Manage all administrative tasks related to in-house training sessions, including generating delegate lists, preparing materials for trainers, and booking rooms, equipment, and catering as required
- Produce and distribute certificates for programme participants upon completion.
- Process invoices from external facilitators, including managing costings for other departments
- Organise & coordinate the training calendar for the following year by liaising with facilitators and colleagues and working with CET and Therapy teams
- Update schedules with changes/additions as they arise and inform training representatives and departments
- Planning and organising ‘ad hoc’ training sessions as and when required
- Prepare monthly induction programme including training memos, induction folders, session materials, catering requests & induction evaluations.
- Deliver brief Training session to new starters and help with tours where necessary
- Deliver appraisee training via teams
- Prepare for training sessions, including sending reminders, organising session materials, catering, room and equipment set up
- Create monthly training and PDR reports and chasing compliance where necessary working with line managers.
- Produce ‘due dates’ and other relevant training reports for managers as requested
- Deliver all training related activities for new starters.
Interview Date: To be confirmed.
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
Woman’s Trust is a leading, specialist mental health charity supporting women and children affected by domestic abuse. As we approach our 30th anniversary in 2026, we stand at a powerful moment of growth and transformation. Each year, our trauma-informed, women-led services provide life-changing counselling, therapeutic support and advocacy to women and children across London. Our ambition is to scale this work to reach many more nationally. With a dedicated team of 45 staff, a strong financial foundation and annual income of £1.3m and a deeply committed Board of Trustees, we are poised to shape an ambitious new strategy for the years ahead.
We are now seeking an inspirational Chief Executive Officer to lead Woman’s Trust into this next chapter. This is a rare opportunity to guide a respected organisation whose work is not only transformative but often life-saving. The CEO will steer our strategic and operational development, strengthen and expand partnerships, grow sustainable income, and champion our voice across policy, public campaigns and mental health advocacy. Alongside a dedicated and collaborative team and Board, you will play a vital role in delivering and developing innovative services—supporting women and children, survivors navigating the justice system, and peer-led support groups—ensuring we remain responsive to the needs and experiences of those we serve.
We are seeking an inspirational and experienced people leader who combines strategic thinking with the ambition needed to position Woman’s Trust for growth. Confident in representing your organisation at a policy and advocacy level, you will act as a powerful ambassador for survivors’ mental health, influencing systems, shaping debate and strengthening our public voice. With strong financial and governance insight and the ability to build trusted, values-driven relationships across sectors, you will model a growth mindset and a commitment to continuous improvement. Above all, you will uphold our feminist, inclusive and survivor-centred values, nurturing an empowering and equitable culture for our staff, volunteers, partners, and—most importantly—the women and children we serve.
To read more about the opportunity and our work, including how to apply, please download the full appointment brief.
If you have the passion, clarity and commitment to champion the mental health and wellbeing of women and children survivors—and the leadership to guide Woman’s Trust into a bold new era—we would be delighted to hear from you.
Closing Date: 21 December 2025
People Beyond Profit Screening Conversations: 22 December - 6 January 2026
Woman’s Trust Panel Interviews:
· First Stage (online): 13 & 14 January 2026
· Second Stage (in-person): 22 January 2026
Please note:
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Senior External Affairs Adviser
Contract type: Fixed Term Contract (12 months)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Home based
Salary range: £43,000 - £48,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups.
Key responsibilities:
- Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission.
- Lead cross-functional external affairs projects that are evidence-based and impactful.
- Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers.
- Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are.
- Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence.
- Collaborate with teams to ensure policy positions are strategic and evidence-based.
- Represent Macmillan at external events, advocating for improvements in cancer care.
- Coordinate campaigns to influence public policy and funding decisions.
About you
The successful candidate will have...
- Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging.
- Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
- Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions.
- Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues.
- Excellent communication skills which are adaptable for external and internal audiences.
- Experience of working in multi-disciplinary teams or on multi-disciplinary projects.
Recruitment process
Application deadline: 23:59 on Tuesday 16th December 2025
Interview date: Virtual interviews will be held on 8th January 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Work setting: Remote working with travel into London once a month.
Contract: 12–18-month maternity contract
Benefits: Flexible working • Ongoing training & development • Supportive team culture • Meaningful, purpose-led work
TPP Recruitment is proud to be recruiting for an experienced and empathetic Case Manager on behalf of a highly respected, long-established industry charity. This organisation has supported working people for over 100 years and is widely recognised for delivering high-impact wellbeing and welfare services across the UK.
This Case Manager position offers far more than a standard support role. You will play a central part in delivering personalised, life-changing support to individuals facing challenges such as mental health concerns, financial hardship, employment issues, housing instability, family pressures and access to welfare benefits.
In this rewarding Case Manager role, you will:
- Manage a varied caseload, developing tailored support plans that focus on long-term, sustainable solutions
- Use your empathy, listening skills and professional insight to support individuals in distress
- Regularly review client progress and adapt support as circumstances change
- Liaise with external agencies, service providers and specialist organisations
- Facilitate mental health and wellbeing training, including Mental Health First Aid
- Support the grants process to ensure practical outcomes for clients
- Maintain accurate, confidential records in line with data protection requirements
- Contribute to service development and continuous improvement
- Participate in rota-based helpline support and welfare meetings
TPP Recruitment would be delighted to hear from you if you have:
- Experience working in a mental health or social care support role
- Strong empathy, resilience and emotional intelligence
- The ability to organise, prioritise and work under pressure
- Confident IT skills including Word, Outlook and online systems
- A flexible, solutions-focused mindset
- A genuine desire to build a long-term career within the charity sector
Why apply ?
You’ll be joining a charity with a powerful mission, strong values and a genuinely supportive culture. Staff are invested in, developed and encouraged to grow. This Case Manager role offers the opportunity to build a meaningful career where your work will have visible impact every single day.
Inclusion & Diversity
TPP Recruitment and our client are proud to be equal opportunity employers. We welcome applications from candidates of all backgrounds and identities and are committed to creating inclusive, diverse workplaces. Reasonable adjustments are available throughout the recruitment process.
How to apply
To apply for this Case Manager vacancy, please submit your CV to [email protected]
If you are an experienced Case Manager ready to take the next meaningful step in your career, do not delay in applying – TPP Recruitment is reviewing applications as they are received.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 December 2025
Ref: 7207
Are you ready to make a difference? Save the Children UK has an exciting opportunity for an ambitious face-to-face specialist to join us as our Face-to-Face Acquisition Manager. We are keen to hear from highly motivated individuals with a proven track-record of successfully delivering large scale agency fundraising programs.
For this role you'll be required to work from our Farringdon, London office one day per week. Some weeks this may be slightly more, others slightly less.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Face-to-Face Acquisition Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. Working with the Senior Manager and Direct Engagement team you will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day.
In this role, you will:
- Manage the team to drive the success of our face-to-face agency program, meeting and exceeding KPIs and targets through effective management of stakeholders.
- Manage budget allocation and optimisation across channels, ensuring resources are utilised efficiently.
- Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
- Support delivery of our innovative fundraiser engagement program, optimising performance and motivation.
- Utilize data-driven insights to adapt campaign delivery and drive continuous improvement ensuring supporter insight and data analysis play a pivotal role in decisions.
- Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
- Collaborate with internal teams to improve processes and deliver exceptional results.
To be successful, it is important that you have:
- Experience of managing the delivery of end-to-end face-to-face fundraising activity.
- Experience of task managing a team to deliver results.
- An in-depth understanding of the F2F landscape and different agency models.
- Experience of designing and delivering exceptional training to drive engagement.
- Knowledge and experience of the compliance environment for charity marketing.
- Experience of managing budgets.
- Ability to analyse, interpret & explain results with a focus and drive on results.
- Excellent written and verbal communication skills.
- Commitment to Save the Children's vision, mission, and values.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Ways of Working
The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office- London 1 day a week, some weeks this might be slightly more, some weeks could be slightly less Please note that travel costs to your contracted office will be at your own expense. The role requires you to regularly visit teams throughout the UK, costs of which will be covered by SCUK.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The Management Accountant is responsible for ensuring that the staff and Trustees are supplied with timely, accurate and relevant financial information. This includes budgets for the Museum, trading subsidiary, individual departments and capital and revenue projects as necessary, as well as quarterly management accounts, cash flow and forecast, with additional analyses and reports as necessary.
This is a demanding post requiring attention to detail, the ability to take an overview and to make progress with several tasks in parallel. It is also an exceptional opportunity to work in a small and friendly environment at a busy and challenging time. The ideal candidate will have some understanding of the museum sector and an interest in the work of a high-profile National Museum.
The Finance team is headed by the Finance Director and in addition to the Management Accountant there is a Finance Manager and Finance Assistant. The Museum employs around 80 members of staff (48 FTE).
Key responsibilities:
· Preparation of management reports, accurate quarterly forecasts and assistance with preparation of the year-end financial statements.
· Preparation of information for regular and ad hoc returns to DCMS and other external bodies.
· Ensure compliance with donor restrictions, public and charitable sector regulations and guidelines.
· Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.
· Provide and review financial information for funding applications.
· Key to the successful execution of these duties would be an understanding of financial information in relationship to the activities of the Museum and to explain these clearly to the Senior Management Team and Trustees.
· To provide the Board of Directors of the trading subsidiary, Soane Museum Enterprises, with relevant financial and management accounting information and to attend the quarterly meetings as required.
· With the Finance Director, ensure compliance with the Treasury publication ‘Managing Public Money’, Financial Reporting Manual (FReM), the Framework Document issued by DCMS, Cabinet Office control of Civil Service Pensions and the Statement of Recommended Practice on Accounting and Reporting by Charities (SORP FRS 102).
· As part of the finance team, work with the auditors of the Museum and SME and the internal auditor.
· To work with the Finance Director liaising with DCMS on financial and other matters and developing a good working relationship. This includes completion of annual and other reports including the Museum’s submissions for the periodic Spending Reviews.
· To maintain financial and internal control systems, mindful of the requirements of the Finance, Audit and Risk Committee, internal audit and the NAO.
· To provide papers in a timely manner for meetings of the Trustees and their Finance, Audit and Risk Committee and to attend meetings, as required.
· To contribute financial expertise to Museum-wide projects and initiatives.
· Work one day a quarter on the weekend rota to support front of house staff (for which TOIL is given).
Person Specification
· Educated to degree level or equivalent experience with an accountancy qualification ACA/CIMA.
· Good technical knowledge of relevant Accounting Standards.
(Knowledge of government accounting would also be desirable.)
· Experience ideally within the charity/not-for-profit sector or an understanding of compiling charity SORP and company accounts.
· A broad understanding of VAT requirements (including partial exemption methods) and other taxation issues such as the operation of Gift Aid in the charity sector and corporation tax within trading subsidiaries.
· Excellent communication skills with a willingness to take a hands-on approach. The Museum has only a small staff covering a multitude of disciplines working closely together in a cooperative environment.
· An ability to prioritise workload and use initiative with problem solving skills and attention to detail.
- Excellent IT skills, including advanced Excel, and a working knowledge of accounting systems, preferably with direct experience of Sage.
- An interest in the museum sector.
Remuneration
This is a 3 days a week post at a salary of £23,735 pa, (£39,558 FTE)
16 days annual leave plus (pro-rata of 26.5 days) and pro-rata Bank and public holidays
Museum staff can choose to join an excellent, defined benefits pension scheme, the Principal Civil Service Scheme Alpha. The Museum provides an annual season ticket loan.
We have Hybrid Working and this post-holder can work for 1 day a week at home, on the completion of the 6 month probationary period.
Our policy allowing flexible start and finish times means that staff can choose to start work between 8.00am and 10.00 am in the morning and finish correspondingly between 4.00pm and 6.00pm.
Our Annual Report can be found in the ‘Governance and Management’ section of our website.
Applications:
The deadline for applications is Wednesday 31 December 2025.
Interviews will be held in the Museum on Friday 16 January 2026.
Please apply by sending a covering letter describing how you meet the criteria for this post with your CV and the names and email addresses of two referees.
The client requests no contact from agencies or media sales.
About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
nia is a professionally approved member of Rape Crisis England and Wales; an umbrella organisation supporting Rape Crisis Centres across the country. Rape Crisis is completely independent of the government and the criminal justice system.
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work. The service is provided across Barking & Dagenham, Hackney, Havering, Redbridge, Newham, Tower Hamlets and Waltham Forest.
We form part of the London Sexual Violence Alliance. The Alliance brings together 225 years of expertise and experience and represents a bold, visionary and survivor-centred resource. The Alliance consists of eight members. Seven are organisations that have historically, and or currently, provide support for victims/survivors. MOPAC is the eighth member, primarily sitting at the oversight and leadership governance level. Note: each organisation continues to be an independent charity, so the Alliance is not a legal entity.
About the role
In the role of Sexual Violence Navigator, you will provide the first response which supports survivors to make informed decisions about the next steps on their recovery journey. Navigators work within a trauma-informed approach, which centres survivor’s holistic needs, recognises strengths and survival strategies and responds to crisis.
About You
You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. You will be joining the organisation at an exciting period of change and collaboration amongst providers of the London Sexual Violence Alliance.
We are looking for highly organised and self-motivated women who are passionate about ending violence against women, girls and children. You will have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and their children to be safer and well.
Job Ref: 196
Hours: 35 hours per week including evening shifts on a rota basis
Salary: £29,000 - £32,000 depending on experience and qualification
‘Job Ref: 197
Hours: 17.5 hours per week including evening shifts on a rota basis
Salary: £14,000 - £16,000. (FTE £29,000-£32,000), depending on experience and qualification
Location: Hybrid model of office and homeworking. Current office locations are Islington or Dagenham Heathway. This post will also alternate one day per week between Alliance partner organisations offices based in Hackney and City of London.
Closing date: 10am, 29 November 2025
Interview date: 5 January 2026
CV's are not accepted
The posts are subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Finance
- Responsible for processing all income in SAGE from various platforms reconciling income to bank statements.
- Responsible for processing monthly/annual journal and accruals
- Responsible for sales invoicing.
- Perform monthly CRM-Accounting software reconciliation.
- Helping to improve finance processes and systems.
- Monthly claim and process monthly Internal Gift Aid claims and reconcile External Gift Aid with Fundraising Team.
- Support Finance Manager with a variety of monthly and quarterly reconciliations and ad-hoc reports
- Oversee customer invoicing and Credit Control.
- Assist the external auditors during their audit fieldwork
- Coordinate financial tasks for Major Fundraising Events (pre and post activities)
- Attend the major Fundraising events
- Acting as point of contact for income related queries
- Support with bank reconciliation,
- Support with preparation of fixed assets register
- Assist in the preparation of VAT returns
- Assist in the preparation of Budgets, Reforecasts and Management Accounts
- Keep financial procedures and other documents up to date.
- Provide training to budget holders
Other
- Maintain records of procedures, sharing best-practice with the rest of the team
- Provide support and cover as required to the Finance and Operations team.
- Respond to and direct general office inquiries by phone or email.
The above list is not exclusive of exhaustive, and the post holder will be required to undertake such duties as may reasonable be expected.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.



Our Young People’s Supported Housing Service is funded by Southwark Council to provide supported accommodation to care experienced young people (with the status as looked after children or care leavers), and/or young people at risk of homelessness within the North of the Borough:
- A 24-7 staffed 16 bed Ofsted registered supported housing project for young women aged 16-21.
- 40 bedspaces of accommodation across 10 properties, for young people aged 18-21 with visiting support.
Our properties are places of safety, Psychologically Informed Environments (PIE), from which we work with children and young people using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps children and young people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions including, where relevant, from care into more independent accommodation, and from childhood to adulthood; providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential.
To join us you will need to demonstrate experience and understanding of the needs of children and young people, especially those leaving the care system and experiencing homelessness, including related issues of mental ill-health, trauma, abuse, alcohol and substance use and offending. You will have excellent inter-personal communication skills, including the ability to build effective professional relationships of trust with young people and professionals, and de-escalate potential situations of conflict. You will be able to provide holistic support to young people, including co-producing support and safety plans, and engaging in multi-disciplinary approaches. You will be able to lone work effectively, use your initiative and work flexibly in a demanding environment, including while on site overnight in our Ofsted registered service.
In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed.
Oasis Community Housing is a Christian response to homelessness and disadvantage, providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential. As part of our strategy for growth and development, we are embarking on an ambitious journey to develop our culture of co-production. We want to share power and responsibility with those accessing our services in meaningful, safe and accessible ways, and to create an environment where everyone can contribute.
Hillside Clubhouse is looking for an Executive Director to champion its vision for inclusive, co-produced mental health and employment support.
Applications close at 9 a.m. Wednesday 7th January.
Who we are
Hillside Clubhouse is a co-produced mental health charity supporting people with severe mental illness and more common mental health conditions across Islington. With over half of the staff team bringing lived experience, members play an integral role in shaping the organisation. Hillside provides a wide range of recovery, well-being and employment services, including its Clubhouse activities, commercial kitchen and social enterprises, alongside IPS, Employment Advisors in Talking Therapies and IAG support. They are committed to tackling stigma, promoting equity and creating a community where people’s skills, strengths and aspirations are always recognised and valued.
About the role
The Executive Director will be a values-driven leader, able to guide Hillside Clubhouse through its next phase of development and ensure that co-production, equity and lived experience remain fully embedded in their work. The new Executive Director will refresh Hillside’s strategy, identifying new opportunities for development whilst ensuring that member voices are at the heart of all major decisions. This role requires a balance of visionary leadership and an agile, diplomatic mindset that remains responsive to the evolving needs of members.
A central priority for the incoming Executive Director will be business development. They will have the ability to secure and diversify income streams, strengthening existing partnerships and identifying new opportunities. Hillside is looking for an innovative leader who can find areas for growth that align with their value-driven approach. A key focus area for the incoming Executive Director will be developing a fundraising strategy that ensures the long-term viability of the organisation.
The Executive Director will be responsible for amplifying Hillside’s presence externally, developing strong relationships in Islington and across London. As an outward-facing leader, the post-holder will have a deep understanding of the health and social care landscape, with the ability to develop Hillside’s relationships with key commissioners, funders and partners. Remaining receptive to
the experiences of members and frontline staff, the Executive Director will channel the voice of Hillside’s community, allowing them to shape the services that are delivered within Hillside and beyond.
Hillside is looking for a visible, approachable Executive Director with a strong presence in the Clubhouse environment, a relational leader who can forge connections with members and the wider team. The Director will also have a robust understanding of charity governance and the ability to build a strong relationship with the Board.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 7th January.
Research and Impact Manager
Location: Remote with flexible working arrangements. You will be expected to attend monthly team meetings in Bristol (with paid travel and subsistence).
Salary: £38,584 - £40,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.6 FTE or 0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Sunday 11th January 2026, 11:59pm.
*Please note, both a CV and a cover letter must be submitted for applications to be considered.
Screening calls/Interviews: Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.
Screening calls: w/c 26th Jan
Interviews: w/c 2nd Feb
Start Date: ASAP
About: The Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of almost 6,000 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.
We are expanding our team and so we are looking for a Research and Impact Manager. This hands-on role would suit an insightful, evidence driven researcher and monitoring and evaluation specialist and who is a strong partnership worker. We are looking for someone who is willing to step up when something is needed and determined to see things through.
You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your research and impact evaluation skills and expertise within this role.
Responsibilities
Working closely with the Warm Welcome Operations Director and wider team your primary responsibility will be to lead on research and impact evaluation to ensure that our strategic approach is driven by evidence. You would take ownership of specific tasks as required, including;
Research:
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Developing a research strategy for the Warm Welcome campaign to help to ensure we can meet our overall campaign strategy.
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Leading on the co-design of research projects to meet the needs of the Warm Welcome campaign and our partners.
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Developing a research and insights hub for the Warm Welcome team where they can easily access the latest statistics on relevant topics such as poverty and loneliness.
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Supporting any individuals or organisations undertaking research on behalf of the Warm Welcome campaign to ensure it is of a high quality and rigorous standard.
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Ensuring high ethical standards and safeguarding are maintained in any research project related to the Warm Welcome campaign.
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Sharing the results of this research in reports and presentations where key evidence and learning is easy for others to understand
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Offering training and support to the Warm Welcome team related to research.
Impact Assessment:
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Supporting the continuous development of our Impact framework.
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Leading the collection of high-quality data, via methods such as survey design, polling and qualitative interviews, with the wider Warm Welcome team and Spaces network to help us to monitor, evaluate, learn and develop our collective impact.
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Ensuring we collect data with Warm Welcome spaces at every stage of their journey in joining the network, i.e. when they register to join and at regular intervals once registered to ensure we understand their impact and their support needs.
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Developing evaluation tools and systems to ensure the Warm Welcome team are easily able to capture evidence related to our impact framework.
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Offering training and support to the Warm Welcome team related to monitoring, evaluation, learning, development and impact assessment
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Leading on partnership work related to monitoring, evaluation, learning, development and impact assessment for the Warm Welcome team
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Being the go to person for key statistics and impact data within the Warm Welcome team to be used in our communications and reporting
Teamworking:
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Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows
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Other responsibilities commensurate with the post.
Person specification
We are looking for candidates with the following skills and experience:
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Strong track record of carrying out a range of relevant research projects, especially those involving community groups
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Experience of collaborating with others on research and evaluation projects
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Experience of developing and continuously improving tools and data for monitoring, evaluation, learning, development and impact assessment
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Strong analytical skills with a proven track record in qualitative and quantitative
methods
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Clear communication skills and experience of sharing research and impact assessment data in clear, concise and easy-to-understand formats for presentations and reports
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Experience in training and developing people’s skills in research and impact assessment
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Experience of contributing to and developing an impact framework
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Accurate and evidence-driven with a passion for ensuring research and impact assessments are completed to a high quality
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Knowledge of ethical research practices, safeguarding and power dynamics in the research process
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Experience in using a CRM system
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Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence
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Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools
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Able to relate well to a range of stakeholders from a variety of backgrounds
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Highly organised and details-focussed
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Confident to take the initiative and solve problems pro-actively
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Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities
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Willing to work flexibly, which may occasionally require working out of normal working hours
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Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)
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Have the right to work in the UK
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starters with high levels of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol, Reading or London once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
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This role is remote, full-time, with flexible working arrangements
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting your application
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please us
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We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Research and Impact Manager’ in the email subject line and we’ll get back to you as soon as we can.
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Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
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For more information, visit our website or find us on X at @goodfaith
To apply, please send a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 11th January 2026. Please use ‘Application for Research and Impact Manager role’ in the email subject line.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About YMCA St Paul’s Group
YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.
About the Role
As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.
This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.
Key Responsibilities
Deliver Outstanding Customer Service
Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.
Versatility at Its Best
No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.
Safety and Security
As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.
Welcoming and Listening
As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.
A Supportive Team Environment
Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.
What We Offer
At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.
We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.
Benefits to Support Your Mind, Body, and Spirit
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Free gym access across all YMCA sites
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Discounts from major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work across a range of outer London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
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Life Assurance






