Charity manager jobs in tooting, greater london

We are Living Streets, the UK charity for everyday walking. 
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more. 
We are searching for our first Fundraising Manager, someone looking to make a real impact helping to create a better future for all walking and wheeling on Britain’s streets. This is a unique opportunity to build and shape the fundraising department from the ground up for years to come.

This role will lead the way in shaping our plans for generating new income. From researching and prioritising new income channels to ensuring our CRM is fit for purpose, this is an exciting time for an ambitious and passionate fundraiser to join our team.

We want the postholder to shape the strategy and bring their own ideas; someone who can take ownership and communicate vision and plans for fundraising clearly, effectively, and with genuine passion for our work. 

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role. 

Closing date: 29/05/2025 (11:59pm)

Interviews: 05/06/2025 via Team 

SolarAid is recruiting for a Director of Finance & Organisational Effectiveness to lead our finance function and enhance operational excellence across our charity and social enterprise group. The position is full-time, based in the UK, with hybrid working arrangements. The salary offered is £60,000 to £68,000 depending on experience.

As a key strategic partner to the CEO and a core member of the Senior Management Team, you’ll play a crucial role in shaping the direction and performance of SolarAid and our social enterprise SunnyMoney. This role oversees finance, planning, IT, facilities, HR liaison, policy, and governance – ensuring strong systems and structures support our mission to achieve 100% energy access for the hardest to reach communities across Sub-Saharan Africa,

We’re looking for a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with senior-level charity finance experience, excellent analytical and leadership skills, and a strong track record in organisational operations and governance.

Applications without a cover letter will not be considered for the role.

Closing Date for Applications: May 21st, 2025

About us

We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to empower organisations, causes and ideas that are making a real difference – by providing them with the very best financial and technical support, at a price they can afford.

We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.

About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.

Key Responsibilities

• Prepare, review, and deliver high-quality financial information to a diverse portfolio of clients
• Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
• Review and maintain good accounting systems, policies and practices
• Manage monthly financial cycles, including management accounts, payroll, and VAT returns
• Support clients with budgeting, planning, and forecasting – for day-to-day operations and for special projects
• Contribute to the development of our internal finance processes and practices
• Collaborate closely with other team members to deliver excellent client outcomes

What We’re Looking For

• Experience with Xero and/or QuickBooks Online (QBO)
• Strong understanding of financial reporting for charities, including Charity SORP
• Excellent communication skills, especially in translating financial concepts for non-financial audiences
• Confidence with Excel and other office tools
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• A self-starter who enjoys working in a collaborative environment
• Relevant financial qualification
• Experience in a fast-paced or multi-client environment is a bonus

What We Offer

• 25 days annual leave (pro-rata) plus bank holidays
• Health insurance
• Commitment to CPD and on-the-job training
• Flexible working arrangements
• Meaningful work with purpose-led clients
• A supportive and values-driven team environment

About this role

At SPANA, we support a network of global partners working through both a short- term small grants and long- term programmes – known as our Senior Partners. Senior Partners represent key strategic investments in our mission to enhance working animal welfare. These programmes are established country offices, each led by dedicated Country Directors who oversee the implementation of our work. Our initiatives in these regions reflect a commitment to delivering holistic programming across a range of interventions to improve the welfare of working animals. 

As Programme Manager you will lead our critical relationships and day to day activities with SPANA Senior Partners in overseas country offices delivering our international programmes. You will be responsible for managing activities across SPANA’s international programme work including budget reporting, grant making and management as well as procurement. You are a key part of SPANA’s Global Programs Department (GPD) team and report to the Senior Programmes Manager.

For full details including a person specification please see the job descriptiom. 

Contract, location & salary

This is a full-time (34.5 hours per week) permanent role working remotely with regular attendance in our London office. The salary is approximately £40k per annumb subject to skills and experience. 

Deadline & how to apply

Please see the job description for full information including details on how to apply. The deadline for applications is 23:59 BST on Sunday 18 May 2025. 

Candidates must have the right to work in the UK.

About Us
We are establishing a new UK-registered charity dedicated to advancing health and education initiatives in Bangladesh. Our focus is on grassroots impact: building sustainable health programs, improving educational access, and empowering communities.

The Role
We are now recruiting a Charity Administrator to join us on a 12-month fixed-term contract, with the potential for extension. This remote, UK-based role will involve occasional in-person meetings and offers a unique opportunity to shape the operational foundations of a start-up charity from the ground up.

In this role, you will support the formal registration of the charity with the Charity Commission, helping to draft key documents and establish essential policies and procedures. You will be responsible for setting up basic administrative systems, coordinating trustee meetings and records, and ensuring ongoing compliance with regulatory requirements. The role also involves supporting communication with local partners in Bangladesh and external consultants, as well as assisting with the preparation of early-stage grant and donor applications.

We are looking for someone with proven experience in charity administration, ideally within a small or newly established organisation. A strong understanding of Charity Commission regulations, solid organisational skills, and confidence working independently in a flexible environment are essential. Experience with international development or an understanding of Bangladeshi culture would be a bonus, but not essential.

If you are passionate about building something meaningful from the ground up and want to contribute to lasting change, we would love to hear from you. Please get in touch to express your interest or request further information.

To apply, please submit your CV in the first instance, as we are recruiting on a rolling basis. If your experience is suitable, we will send you the full job description and arrange a call to brief you on the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Are you ready to take the lead in growing income for this well-known national health charity? This is your chance to make a significant impact by developing and implementing a supporter acquisition strategy with a strong focus on digital channels.
 
As the Direct Marketing Manager - Acquisition, you will be at the forefront of their Individual Giving team. This role offers the unique opportunity to shape and execute innovative campaigns that will recruit new supporters and enhance donor engagement. You will have the autonomy to lead a dynamic team, manage high-impact projects, and collaborate with various stakeholders to ensure the success of the fundraising initiatives.
 
Job title: Direct Marketing Manager
Charity: Health
Salary: £44,400 - £48,500
Location: London with hybrid working
 
Key Responsibilities:

• Lead the Supporter Acquisition Programme: Oversee donor recruitment with a focus on quality, compliance, and a diverse programme mix.
• Develop and Implement Strategy: Create an annual plan of acquisition activities, monitor campaign results, and drive continuous improvement.
• Collaborate and Innovate: Work closely with fundraising and data teams to develop new supporter products and optimise existing programmes.
• Manage Relationships: Build and maintain strong relationships with agencies and suppliers, ensuring effective project management and performance reviews.
• Financial Oversight: Prepare and manage budgets, produce financial reports, and forecast income and expenditure.
• Performance Management: Implement a performance culture, ensuring regular reviews and development meetings.

 
What You Bring to the Table:

• Significant experience in direct marketing within a fundraising programme, managing digital campaigns, and using fundraising databases.
• Proven track record in leading revenue-generating teams and delivering successful new products to market.
• Strong strategic analysis, creative thinking, and excellent IT skills.
• Advanced knowledge of digital and social media analytics tools, and the ability to build and manage relationships effectively.
• A deep understanding of fundraising methodologies, industry best practices, and developments in the non-profit sector.

 
If you are passionate about fundraising and have the skills and experience to lead impactful acquisition strategies, this role is for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About us:

Greenhouse Sports is on a mission to transform the lives of young people from disadvantaged communities through the power of sport and mentoring. We’re looking for a Partnerships and Safeguarding Manager who is as passionate as we are about creating opportunities for young people to succeed. If you believe in the power of sport for development, this could be your chance to make a real impact.

About the Role:​

4.3 million children are growing up in poverty across the UK, and that number is rising. Are you passionate about bringing them opportunities to unlock their future potential? And are you ambitious to build the profile of our game-changing work with our school-partners, fostering lasting relationships and keeping children safe? If the answer is yes, then our Partnerships & Safeguarding role might be for you.​

The Partnerships and Safeguarding Manager takes a leading role in building meaningful and lasting relationships with our school partners across London, Leicester and Portsmouth. To thrive in this role you will be a natural relationship builder, enjoy the pace and variety of working with a range of people, and will bring your strong understanding of the education sector to help Greenhouse build great relationships with schools. You’ll work closely with our Coaching team so that our coach mentors can deliver highly impactful work with the young people on our programmes. ​

The role also co-leads safeguarding at Greenhouse Sports. As one of the charities Designated Safeguarding Leads you will take responsibility for ensuring that Greenhouse’s delivery has the safety and wellbeing of young people at its heart. 

Key Responsibilities:​

• Manage a portfolio of school partners, leading retention strategies and driving new partner negotiations forward.

• Lead on the resolution of issues as they arise and all partner contract negotiations.

• Act as Designated Safeguarding Lead, including liaising with external bodies (LADO, MASH) to support on-going cases. ​

• Maintain safeguarding logs and develop and deliver training.

• Oversee and improve policies and provide regular touch-points for staff.

• Ensure your knowledge of safeguarding and the education sector is up-to-date, including KCSIE as well as wider sector trends.​

Who We’re Looking For:​

• Excellent influencing skills and a strong negotiator.
   
• Passionate about improving the lives of young people through sport.
   
• ​In-depth knowledge of the education sector and on-going trends.

• Thoroughly understand the importance of safeguarding and are committed to implementing safeguarding best practice and legislation. 

• Discreet and calm when dealing with safeguarding and other confidential information.

Why Join Us?

At Greenhouse Sports, we’re more than just a charity. We’re a close-knit team driven by a shared goal: to make a positive impact on the lives of young people. We offer a flexible, supportive work environment, with fantastic benefits like a personal wellbeing budget, health insurance, and a generous holiday allowance. Plus, we’re proud to have been named one of The Sunday Times’ Best Places to Work 2024.

Join us and be part of a team that’s making a real difference.

Interested?

If you would like to apply, please submit your CV and cover letter. Please highlight your skills, experience, and passion for supporting people and aligning with our mission.​​

Application deadline: Friday 16th May at 23:59hrs. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity. ​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

Job Overall Goal: The Event Manager plays a key role in planning, organising, and executing impactful programs and events that align with the charity’s objectives. Under the direction of the Global Programs Manager, this role ensures that each event is delivered on time, within budget and to a high standard.

Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.

Hours: Up to full-time: (37.5 hours: Monday–Friday).

Overview

The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.

Job Summary: 

The Event Manager will be responsible for end-to-end event coordination and administration, supporting global programs through strategic planning, logistical execution, and project-based collaboration. Collaborating with the Global Programs team to provide insights and recommendations for improvements. The Maclellan Foundation’s comprehensive global programme and event initiatives include: 

• Giving Together events 
• Learning Communities 
• Programmes that serve the global church and para-church organisations for sustainable Kingdom growth 
• Programmes that serve Christian donors in deepening generosity and giving.

This individual must thrive in a fast-paced environment, be confident in managing multiple priorities, and bring creative problem-solving to each event.

Key Responsibilities:

• Programme Coordination: Plan and coordinate multiple programmes to ensure key milestones are met with excellence.
• Written Communications: Draft, edit, and format professional correspondence, communications, presentations, and materials.
• Pre-event Organisation: Collaborate with external designers and stakeholders to ensure event assets/documentation are created and delivered on time.
• Registration & Booking: Manage delegate booking systems and registration processes, ensuring accuracy and a smooth experience for all participants.
• Database Management: Maintain and regularly update relevant databases to ensure data integrity and accessibility.
• Project Management: Ensure events are executed excellently from initial conception, registration and contracting to delivery.
• Stakeholder Management: Deliver prompt and professional support to attendees and stakeholders via phone and email.
• Research & Reporting: Conduct research, gather and analyse data, and prepare clear reports and documentation to support event planning and evaluation.
• Scheduling & Travel: Manage calendars, appointments, and travel arrangements as needed.
• Operational Improvement: Continually review administrative/management processes and suggest or implement improvements for greater efficiency.
• Administrative Support: Provide administrative support, including tasks related to all programmes and events.
• Onsite Event Management: Event set-up, provide logistical support, and ensure excellent delegate care throughout the event.
• Budget & Expenses: Process expenses and support budget tracking in collaboration with the Global Programs Manager.
• Online Oversight: Ensure online platforms reflect accurate and current event-related content.
• Any other related activities as directed.

Occupational Requirement

The candidate must have an active Christian faith.

Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Experience

• Have experience in a church, charity or professional environment (Essential)
• Strong understanding of and commitment to the Foundation’s mission (Essential)
• Experience in event and project management, with a strong attention to detail (Essential)
• Has an understanding of the Church landscape (Essential)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) (Essential)
• Professional in appearance and a desire to constantly improve and grow (Essential)
• Knowledge of standard office administrative practices and procedures (Essential)
• Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)
• Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential).
• Experience working across geographical boundaries (Desirable)

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience. (Essential)
• Technical Skills: Familiarity with event/project management software and managing budgets (Desirable)

Benefits

• This is up to a full-time position (Monday-Friday).
• Start as soon as possible.
• Permanent position offered subject to a successful 6-month probationary period.
• Salary £30-36K, depending on previous experience
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST
• Occasional evening and weekend work may be required for event support

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

 

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Mass participation team as our Individual Giving Manager.  This role plays a vital part in helping Winston’s Wish turn up the dial across our Individual Giving Fundraising. The Individual Giving Manager is responsible for creating, developing and delivering a fundraising plan to grow existing and new support for Winston’s Wish across our online and offline channels. This includes Direct Mails, Regular Giving, our Lottery, Legacies and In Memory giving income streams.

As the driving force behind our individual giving activity, you will help us to engage individuals across the country by bringing them closer to our work, encouraging them to stay longer, give more and become true ambassadors for our vital work with grieving children, young people and families. We’re looking for a highly creative individual who can help us to stay one-step ahead of the curve and excite new and existing audiences to get behind our vision of a society in which every child can get the help they need when someone close to them has died.

MAIN RESPONSIBILITIES

Strategy

• Lead on the development and implementation of our Individual Giving strategy, supported by the Head of Mass Participation and the Director of Fundraising & Marketing.
• Ensure all opportunities and future plans are in line with Winston’s Wish’s over-arching fundraising strategy to meet financial targets, organisational objectives and KPIs.
• Maintain an awareness of philanthropy trends, news, events and legislation in the UK to ensure that Winston’s Wish remains up to date on key changes which are likely to impact on individual giving.

Generating Individual Giving Income

• Lead on and deliver a plan to increase individual giving income from streams including, but not exclusive to, direct mail, regular giving, legacies, in-mem and our charity lottery
• Effective use of KPIs to ensure decisions are driven by evidence and real-time data.
• Continuously analyse our income and supporter data to measure effectiveness of activities and return on investment.
• Work alongside our design agencies and in-house marketing team to develop and manage direct mail campaigns, including segmentation to ensure campaigns will be carefully targeted and designed to maximise income.
• Explore and test new methods for donor recruitment and increasing donations.
• Seek every opportunity to increase awareness of legacy giving to Winston’s Wish and monitor the effectiveness of these activities over time.
• Manage a growing portfolio of legacy enquirers with appropriate contact and timely solicitation of prospective legators including hosting events and tailored stewardship.
• Manage the stewardship and development of our regular giving programme including uplift campaigns and solicitation of new donors to agreed targets.
• Work alongside the wider fundraising team to ensure effective cross-selling of individual giving products and vice-versa identify opportunities to introduce other fundraising products to our individual givers.
• Identify supporters who could provide compelling content which could be used by the wider Fundraising & Marketing team to inspire further support including suggesting key individuals who could feature in online and offline publications.
• Work with the Philanthropy & Partnerships Manager to ensure that potential major donors are identified and included in relevant activities.

Administration

• Diligently maintain records of all interactions with supporters on Salesforce.
• Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
• Keep a close eye on incoming donations to ensure they are coded correctly and that supporter data is accurately recorded in accordance with GDPR.
• Effective management and control of expenditure across all projects and campaigns in line with agreed expenditure budgets.

All Staff

• Contribute to the vision and mission of Winston's Wish; working with colleagues in all teams to meet the objectives of Winston’s Wish.
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the one-to-one process and participate in training agreed with your line manager.
• Contribute to the wider charity sector and childhood bereavement sector by getting to know those working in the same space and actively contributing to sector-wide events.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.

 

PERSON SPECIFICATION

Essential

• A sound understanding of the principles of fundraising across individual giving, in-memory fundraising, and legacies.
• Proven track record of preparing successful programmes of activity and business plans to recruit, engage, inspire, and retain supporters in a not-for-profit organisation, or similar transferable experience gained in the commercial sector.
• Specific experience of delivering an individual giving programme.
• Experience of budgets, including planning, forecasting, and analysing performance.
• Experience of high-level use of a customer relationship management system.
• Experience of managing direct mail campaigns.
• Strong organisational skills and keen attention to detail to plan and schedule multiple activities, respond flexibly to opportunities, handle conflicting demands and meet tight deadlines.

Desirable

• Understanding of childhood bereavement.
• Experience of using Salesforce CRM.

Recruitment Timetable

Application deadline: Wednesday 28th May 2025

Interview date: Friday 13th June 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Salary: £40,000 – £50,000 + team bonuses
Central London (4 days in the office, Flexible Fridays)
International travel opportunities | Global events | Two-week Christmas closure

Are you a dynamic self-starter with a passion for purpose and a drive for high-impact work?

This is a unique opportunity to step into a sales-focused role within an internationally respected organisation that sits at the intersection of social good and corporate responsibility. You will be engaging with HR and L&D teams at major global companies — building partnerships that support leadership, diversity, and sustainability initiatives.

This isn’t traditional fundraising — it’s strategic, consultative business development with international exposure. It’s ideal for someone with a background in charity partnerships or sales who wants to transition towards the corporate CSR arena while remaining rooted in purpose-driven work.

What You’ll Be Doing:

• Driving new business: pitching, negotiating, and winning corporate partnerships.
• Managing key accounts: building lasting relationships with global brands.
• Collaborating with a vibrant, international team to help shape a dynamic internal culture.
• Travelling to global conferences and events to represent the organisation.

What You’ll Need to Succeed:

• A proven track record in business development, sales, or corporate partnerships.
• Excellent communication and negotiation skills, with the confidence to engage with senior stakeholders.
• Commercial acumen and the ability to think strategically about long-term partnerships.
• A good understanding of HR, Learning & Development, Diversity & Inclusion, or sustainability.
• A self-motivated, entrepreneurial spirit and a results-driven mindset.
• The ability to thrive in a fast-paced, international environment.
• A readiness to pick up the phone and chase new opportunities.
• Familiarity with tools such as Salesforce, LinkedIn Sales Navigator, or similar CRM systems would be an advantage.

Why You’ll Love It:

• Work with a smart, international, young team that’s redefining impact.
• Enjoy a four-day working week with Flexible Fridays.
• Benefit from a two-week Christmas closure.
• Work from a central London office with social perks and regular team celebrations.
• Gain hands-on experience with global partners and high-profile leadership initiatives.

If you have the energy, confidence, and commercial mindset to make things happen, and aren’t afraid to pick up the phone and pitch with purpose — this could be your perfect next move.

Closing date: 5pm, Tuesday 27th May.
Please note: Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill on 

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.                                                                           

As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.

You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.

This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.

You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.

Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.

This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.

 

Responsible to

Operations Manager

Direct reports

None

Working hours and contract

35 hours per week, working across a flexible seven-day rota

Salary

£25,207 per annum (London Living Wage)

Location

Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.

How to Apply 

Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage

Role Responsibilities

· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub

· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities

· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch

· Maintain clear, efficient systems for inventory tracking and stock distribution

· Deputise for the Operations Manager as required, supporting wider operational priorities

· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards

· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations

· Step in to cover driving duties as required (subject to driving licence)

· Load vans safely and efficiently, ensuring optimal routing for stock movement

· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing

· Support waste management processes to reduce landfill and maximise recycling or resale potential

· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics

· Create a positive, inclusive environment where volunteers are valued, recognised, and supported

· Define clear volunteer tasks and responsibilities in line with operational needs

· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager

· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility

· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances

· Support and represent Fight for Sight during home collections and local engagement initiatives

· Promote and encourage donations through strong community-facing presence and service

· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety

· Carry out regular H&S checks, reporting hazards and ensuring safe working practices

· Adhere to data protection, safeguarding, and secure stock handling procedures

· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements

· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement

· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours

· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement

· Provide feedback and insights to the Operations Manager to support continuous improvement

Other

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience

· Previous experience in a warehouse, stockroom, logistics or charity retail environment

· Demonstrated experience in leading or supervising volunteers or small teams

· Excellent organisational and time management skills

· Ability to prioritise workload in a busy environment with changing demands

· Comfortable with physical work including lifting, sorting and operating equipment

· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)

· Managing multiple workstreams and deadlines.

Qualifications

· Full UK manual driving licence

· GCSE C or equivalent in Mathematics and English

Personal qualities  

· An understanding of and commitment to the sight loss community

· Strong verbal and written communication skills

· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude

· Personable, with excellent listening skills

· Calm under pressure and solution-oriented

· Commitment to excellent customer service and volunteer experience

· Excellent accuracy and attention to detail

· Highly organised with ability to plan effectively and allocate resources appropriately. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview TBC

The interview process is planned as follows: TBC

· 1st Interview: TBC

· 2nd Interview and an informal meeting with trustees and colleagues: TBC

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

In this newly created role you will be joining a supportive and collaborative team.

As the Philanthropy Manager you will be responsible for leading on and developing the fundraising strategy for this area. You will play a critical role in fostering a culture of philanthropy within the organisation.

As a natural relationship fundraiser you will enjoy meeting people and have a flair for relationship building as well as a persuasive personality and lots of initiative.

In return youll get great support and lots of development opportunities to really shine and showcase your talent. Youll learn all about this fascinating sector and get to introduce donors to the passionate advocates who support outstanding care for people and their families at the end of their lives.

The role is hybrid with one day a week in the London office.

The charity
A national hospice charity fighting to ensure support is available to all who are in need of it.
Benefits include pension, life assurance, health scheme and 25 days holiday

The Role
Create and cultivate a robust Major Donor pipeline through prospect research and cross-collaborative work with other teams and departments.
Build and maintain strong, long-term relationships with existing and new donors and prospects.
Lead the development and delivery of the Philanthropy strategy.
Work closely with leadership, fundraising colleagues and departments across the charity to align fundraising efforts with organisational priorities

The Candidate
Proven experience in philanthropy fundraising with a strong track record of asking for and securing major gifts
Demonstrable experience of running successful major donor stewardship programmes and building donor relationships
Experience of writing accurate and compelling copy
Demonstrable people skills and a proactive, persuasive approach to fundraising, with the ability to engage and maintain relationships with a variety of stakeholders

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you an experienced senior people professional with a strong background in operations? Would you like to work for a well-known national charity on a permanent basis?

I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.

The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.

The purpose of this People and Operations Manager role, paying £43,000 per annum, is to shape the charity’s internal systems, culture and operations.

Some of the key responsibilities of the job include:

• Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
• Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
• Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
• Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
• Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
• Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
• Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.

Some of their benefits include:

• 25 days holiday plus Ban Holidays
• 6% employer pension contribution
• Closure days over Christmas

This is a fantastic opportunity for an experienced people-focused professional with a track record of managing the day-to-day operations of a busy office.  You will be the focal point for all people, operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.

The People and Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.

Interviews will be held on the 21st and 22nd May in person at their office in Holborn. The first stage interview will require all candidates to prepare a ten minute presentation. 

For more information on this exciting permanent role, please get in touch.