Charity manager jobs

Customer Coordinator

Job reference: REQ004549

Fixed term for 12 months

£25,563.66 per year

London E15 2GW

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

At Scope, we believe in transforming attitudes, closing the disability employment gap, and ending the disability price tag. As part of our strategy for an Equal Future, we’re recruiting a Customer Coordinator to help us deliver outstanding customer service on our Support to Work service.

If you’re passionate about helping people, thrive in a fast-paced environment, and have experience using (customer Relationship Management system (CRM) and call handling systems, this is your opportunity to make a real impact.

Full time (35 hours a week)

Fixed term for 12 months

Location: Working at Scope's London office (Here East, London, E15 2GW) with flexible working options available.

The role

As a Customer Coordinator, you’ll be a confident communicator as the first point of contact for our customers, ensuring their journey with Scope is smooth, supportive, and person-centred.

In this dynamic role, you will:

· Provide telephone-based support with professionalism and empathy

· Manage customer journeys, book appointments, and track progress

· Log all customer interactions accurately using our CRM system

· Support the updating of our job board

· Support the delivery of services and products across Scope

· Assist with administrative tasks including diary management and data entry

About you

You will have:

· A proven track record of delivering excellent customer service, especially over the phone

· Experience of content management systems, such as Kontent AI

· Experience using CRM (ideally Microsoft d365) and call handling systems

· Strong communication and relationship-building skills

· Good IT skills and confidence using Microsoft Office

· A flexible, organised, and proactive approach

A commitment to equality, inclusion, and continuous learning, then we would love to hear from you.

This is a rewarding opportunity for someone who enjoys helping others, values diversity, and wants to be part of a team making a difference every day.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus Bank Holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Application closing date - 14/11/2025

Birmingham Hippodrome is incredibly proud to be one of the West Midlands’ largest cultural organisations, and one of the busiest theatres in the UK. As well as welcoming over 600,000 people to shows, the Hippodrome engages with more than 325,000 people through a vast programme of education and young people’s projects, festivals, events, produced work and artist development programmes. The Hippodrome is an independent charity, attracting support from trusts, foundations and project partners, but is not an Arts Council England NPO and doesn’t receive any regular public funding.

The Director of Creative Programmes is the critical role in ensuring that the charity can continue to deliver for the communities and creatives of Birmingham and the West Midlands. It will work with colleagues and external partners to deliver the Hippodrome’s mission by building a sustainable strategy to have an even greater impact on our region. The role will also play an important role on the Hippodrome’s team of Directors to ensure that there is a creative voice in all parts of the organisation’s decision-making.

The post focuses on three key areas: young people and education, access, artist development and site-specific/festival work. This work is central to the Hippodrome’s vision of ‘a distinctive, world-class Birmingham cultural scene with the Hippodrome at its heart’. The post-holder will be expected to work with their team to ensure these areas keep evolving to respond to changes within the cultural landscape. As well as motivating and developing Creative Programmes team, the role is responsible for building and maintaining external relationships with the creative community of the region. They will also hold relationships with building partners, including the world-class dance ecology with whom we share facilities.

Please visit our website and view the candidate pack for much more information about this fantastic role. 

Some of the core requirements for the ideal candidate include:

• Strategic thinker: able to align creative programming with organisational vision, goals, financial sustainability, growth and impact.
• Proven leadership skills: managing creative teams and production staff. Experience of line management, staff development, resource planning or capacity building.
• Ability to work effectively as part of a senior leadership team with other departments.
• Demonstrable experience of curating or programming high-quality, distinctive theatre/arts work.
• Experience of working with young people, Familiarity with arts education, learning or participation and creative learning practice.
• Significant lived experience or strong empathy/track record of working with under-represented, under-served or marginalised communities.
• Experience commissioning or producing work and programmes in collaboration with communities (co-creation), with strong stakeholder consultation and participation.
• Ability to build and maintain strategic partnerships—national, regional, local; plus partnerships with artists, cultural institutions, community organisations.

Job Title: Learner Engagement Officer

Location: Birmingham, B24 5HZ

Hours: Full Time, 37.5 hours per week.  Fixed Term contract ends 31.3.26.

Salary: £25146 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website.

The Role

As part of our mission, FareShare Midlands is delighted to be able to deliver our I-Can employability programme as part of Birmingham City Council’s PURE project. The PURE Project is funded by the government through the UK Shared Prosperity Fund. The programme will provide a range of wellbeing, training and employment support to vulnerable residents of Birmingham in order to improve their lives and move them closer to the jobs market.

Main duties include

• Attend outreach events to promote the I-Can programme
• Respond to new referrals in a timely and professional manner
• Manage registration appointments
• Register new participants in line with contractual and audit purposes
• Carry out initial assessment interviews
• Establish suitable outputs and outcomes for participants based on individual needs
• Allocate participants to appropriate Employability Coach
• Arrange initial induction session with participant and Employability Coach
• Prepare participants starter files and training materials
• Input evaluation data onto spread sheet
• Interpret evaluation data and present in graphs and charts
• Undertake and coordinate, on a day to day basis, all aspects of finance and administration relating to the FareShare Midlands contract with PURE – BCC for funding
• Provide consistently high-quality administrative paperwork relating to the delivery of the PURE project including core documentation of the participants journey
• Ensure that all participants files are maintained and are up to date
• Monitor and order PPE and stationary
• Order and issue participant travel passes

Person Specification

Essential

• Able to establish and maintain systems with excellent attention to detail
• Accurate recording, interpreting and presenting of data
• Excellent IT skills and in particular, competent in all Microsoft applications
• Excellent written and verbal communication skills with the ability to provide clear information, advice and guidance
• Good communications and interpersonal skills, with the ability to deal with people at all levels
• Enthusiastic and motivated team player
• Excellent organization and time management skills
• Commitment to Equal Opportunities and inclusivity
• Subscribe to the ethos, vision and mission of FareShare Midlands

Desirable

• Relevant experience of the Welfare to Work Sector and barriers to working
• Experience of supporting adults with additional support needs
• Experience of using learner management systems
• Understanding of Health and Safety in the workplace
• Understanding of the Risk Assessment process
• Safeguarding awareness
• Full UK driving license

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing applicants as they apply

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Quantity Surveyor to join us on a full-time basis, for a two-year fixed-term contract.

The Benefits

• Salary of £45,000 - £50,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a skilled and qualified quantity surveyor with strong cost estimation and procurement experience to join our historic organisation.

In this rewarding role, you’ll have the chance to work on a diverse range of projects that blend heritage, sustainability, and innovation, from restoring historic landmarks to enhancing public spaces enjoyed by millions every year.

What’s more, you’ll have access to great benefits, exceptional learning opportunities, and the rare privilege of working within the beauty of London’s Royal Parks, making this a role that offers both professional fulfilment and a meaningful sense of purpose.

The Role

As a Quantity Surveyor, you’ll manage costs and ensure value across construction and maintenance projects within The Royal Parks.

Working throughout the RIBA stages, you’ll support the Works and Capital Projects teams with expert cost estimation, budgeting, procurement, and contract management to help deliver projects that enhance and protect our historic spaces.

You’ll prepare detailed cost plans, schedules of works, and bills of quantities, closely monitoring project budgets and financial performance from start to finish.

Acting as a key link between clients, contractors, and stakeholders, you’ll advise on procurement strategies, evaluate cost returns, and ensure all financial processes are transparent, accurate, and compliant.

Additionally, you will:

• Conduct feasibility studies, risk assessments, and cost forecasting
• Oversee tender preparation, contract documentation, and evaluation of completed works
• Carry out regular site inspections and produce cost and progress reports
• Ensure compliance with legal, safety, and quality standards

About You

To be considered as a Quantity Surveyor, you will need:

• Proven experience in quantity surveying, cost estimations, contract administration and procurement
• Knowledge and experience of contract administration, including NEC3/4
• Experience in cost planning, benchmarking, and value engineering
• Report writing and analytical skills
• A degree-level qualification or equivalent through relevant training and/or experience
• A professional qualification or about to obtain RICS

Other organisations may call this role QS, Estimator, Construction Estimator, Cost Manager, Construction Quantity Surveyor, Cost Estimator, or Commercial Surveyor.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Quantity Surveyor, please apply via the button shown. Successful candidates will be appointed on merit.

• Have you had experience of working with or in the UK Parliament?

  Can you think creatively, communicate well and make strong connections with a wide range of people?

  Are you passionate about driving change and committed to helping tackle one of the UK’s biggest killers?

  If so, you may be the Public Affairs Officer we’re looking for!                                                               

  About the role

  Our Policy and Public Affairs team exists to engage with, inform and influence key decision makers in the UK Government and health system in England to help ensure the UK remains a global leader in cardiovascular research, and improve treatment and care for the millions of people living with cardiovascular diseases across the UK.

  We have an exciting opportunity for a Public Affairs Officer to join our award winning and high impact team as we seek to influence the implementation of the Government’s Life Sciences Sector Plan.

  You’ll engage with Parliamentarians to raise awareness of British Heart Foundation (BHF) funded research in Westminster and in their individual constituencies, while proactively spotting opportunities to draw attention to the need to address the historic shortfall in cardiovascular research funding and how Government can do so.

  You’ll also support the delivery of a programme of activity and engagement that contributes to our wider Hearts Need More campaign, which aims to ensure cardiovascular disease remains a priority, from prevention through to cure.

  About you

  We’re looking for someone with an interest in and understanding of the UK’s political environment, with good insight into the workings of the UK Government and Westminster parliamentary procedure. You'll have an understanding of the role of BHF and other medical research charities in general, or a broader awareness of the UK’s research environment.
  
  You'll have some experience of working in the UK Parliament or within a public affairs in-house team or consultancy, and have excellent communication skills. Previous engagement with political stakeholders will be helpful, but we also welcome those who are keen to build these relationships.

  We’re looking for someone who can understand and distil sometimes complex information, simply and clearly in a range of formats – letters, briefings, social media posts – for a range of audiences. Strong organisational skills are also important, and any experience helping to organise or support events would be useful.
  
  This is an opportunity to make a profound impact for our patients, their families, and our supporters.

  Working arrangements

  This is a blended role, where your work will be dual located between your home and our London office. 
  
  At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
  
  About us

  Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
  
  We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.
  
  Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

  Interview process

  Interviews will be held, in person, w/c 24th November 2025 at our London head office. Ahead of the interview candidates will be asked to complete a short task. 

  How to apply 

   
  It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 
   
  As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 
   
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

· Experience providing housing and welfare advice with a focus on clear, supportive communication

· Confidence in handling a busy and varied caseload, including complex casework

· Comfort working with people facing homelessness or housing difficulties

· A kind, non-judgmental, and person-centred approach

An application form, Job Description & Person Spec can be found on our website.

Closing date: 21/11/2025

Interview date: 09/12/2025

Job Title: Warehouse Operative- Community Food Member Champion

Location: Birmingham, B7 5QT

Hours: Full Time, 37.5 hours per week

Salary: £25146 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Forklift Trucks.

As the Community Food Member champion you will be responsible for liaising with our community food members. This will include duties such as managing collection schedules and liaising with the member services team to resolve any day-to-day queries.

Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key Responsibilities

1.  Operations 

• Undertake all warehouse duties, ensuring effective, safe and efficient coordination and distribution and of food
• Work closely with the member services team to ensure all lines of communication to CFMs are recorded and day to day issues are resolved in a timely manner.
• To work to performance indicators so that stock is accurate, and delivery routes are efficient to allow the organisation to grow
• To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
• Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
• Undertake van/Forklift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
• Ensuring great customer service in delivery
• Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
• Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
• Undertake all checks and procedures from pre-delivery to post-delivery
• Ensure lock up, parking and storage of vans and equipment following completion of deliveries

2.   Volunteer Communication & Co-ordination  

• Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered, and teams work effectively
• Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
• Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
• Participate in end of day reviews and planning for the next day’s activities

3.  Standards

• Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
• Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4.   Administration

• Ensure that food movements are accurately logged on the electronic stock management system
• Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
• Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.

5.  FareShare Midlands Profile/Representation

• · Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
• · Build excellent relationships with local partners including public services and VCS and volunteer involving groups.
• Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
• Ensure a positive culture within the organization, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.​

Person Specification

Skills & Experience

• Excellent, clear and proactive communication skills, both internal and with external stakeholders
• Team working skills, including both the ability to delegate and to develop people with a positive approach
• Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
• All round good health and ability to do physically demanding work at times
• A positive and creative attitude in support of our FareShare & partners values
• A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• A flexible work approach, including a willingness to cover alternative shift rotas

Qualifications 

• Up-to-date Forklift truck & driving license
• IT literacy, in particular of using Microsoft applications (Outlook, Word
• Sound numeracy skills
• Food safety Level 2
• Health & Safety as it applies to food distribution (if not, it is essential that you have the commitment to training in these areas)

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing candidates as they apply

Business and Administration Coordinator

Coordinate the administrative function of the Southwark Catholic Youth Service, ensuring the smooth planning, and evaluation of youth events, training programmes, pilgrimages, and Mission Team administration. The post-holder acts as the central operational hub for planning, finance, admin, communications and volunteer coordination, ensuring systems and logistics run efficiently and on time so the Director and mission staff can focus on strategy and operational delivery. This is a hands-on coordination role for a natural organiser who makes things work seamlessly behind the scenes.

Key Responsibilities

1) Strategic Administration & Planning

a) Maintain the master events calendar, ensuring all youth service activities are scheduled, planned and tracked.

b) Maintain simple project boards (e.g., Asana/Trello) with owners, deadlines and status.

c) Support the Director with all aspects of administration and planning, including timelines, progress monitoring, and post-event evaluation.

d) Keep planning documents, checklists, and contact databases accurate and up to date.

e) Take initiative in identifying and implementing improvements to administrative systems, ensuring the Service runs efficiently and professionally.

2) Event & Programme Administration

a) Oversee administrative logistics for all events, including venue bookings, contractor & volunteer scheduling, catering orders, AV requests, travel, accommodation, risk assessments, and consent forms.

b) Prepare briefing packs, participant communications, and evaluation forms.

c) Maintain an event management workflow (including deadlines and task assignments) to ensure all activities run on time and within budget.

3) Pilgrimage Planning (World Youth Day & Lourdes)

a) Lead administrative planning for pilgrimages: itineraries, travel bookings, accommodation, insurance, payments, and safeguarding documentation.

b) Act as the primary contact for pilgrims, managing participant information and correspondence.

c) Organise pre-departure briefings, resource packs, and follow-up processes.

d) Support fundraising and publicity logistics for pilgrimages, ensuring precise and timely communications to participants and parishes.

4) Volunteer Administration

a) Work with other team members to maintain accurate volunteer records.

b) Track and circulate volunteer rotas, ensuring completeness.

c) Manage booking, coordination and administration of the Mission Team.

d) Oversee the onboarding and offboarding of volunteers, ensuring role descriptions, safeguarding checks, and agreements are completed.

5) Communications Liaison

a) Maintain and update the youth service website with event details, news, and resources.

b) Produce and distribute the youth service e-newsletter (via Mailchimp), ensuring mailing lists are accurate and GDPR compliant.

c) Assist with social media to share updates, provide event content, and ensure consistent messaging.

d) Commission printed and digital publicity materials.

6) Safeguarding & Compliance

a) Liaise with the Director of Safeguarding to embed safeguarding procedures in all events and pilgrimages: risk assessments, consent forms, medical records, and emergency contacts.

b) Act as the Safeguarding Representative to manage DBS applications, safeguarding training records, role descriptions, and volunteer agreements.

c) Maintain accurate, digital safeguarding and compliance files and ensure all event leaders are briefed on their responsibilities.

7) Finance & Resource Management

a) Process invoices, expense claims, and participant payments.

b) Monitor budget, reconcile accounts and prepare budget reports for the Director.

c) Reconcile bank and credit card statements with receipts.

d) Order resources, equipment, and printed materials for events and programmes, maintaining a stocklist.

e) Support the Director in financial forecasting and annual budget preparation, ensuring accurate and timely data.

8) General Office Administration

a) Arrange meetings, prepare agendas, and take minutes when required.

b) Maintain and update digital and paper filing systems.

c) Act as the first point of contact for youth service administrative enquiries, managing the youth service inbox.

d) Keep stock of branded materials, stationery, and event equipment.

e) Ensure the office environment and digital systems are well organised and professional, promoting a culture of excellence and accountability.

f) Basic facilities liaison (H&S checks, equipment log).

About the opportunity
This role plays a key part in supporting the wider Action Tutoring team with HR and Safeguarding matters and sits within the Finance, HR and Operations Department, reporting to the Head of People and Culture.

Closing date: Sunday, 23rd November 2025
Interviews: Thursday, 4th December 2025
Start date: Ideally as soon as possible
Place of work: This role is within the Action Tutoring Operations team. We operate a hybrid working model where staff based in London will be required to work from our London office for a mandatory minimum of one day per week. We are open to considering candidates who wish to work remotely from elsewhere in England. Our London office is located at: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. 

Contract and hours: Fixed term contract until 21st August 2026. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

Safer recruitment for staff and volunteer tutors

• Responsible for ensuring staff and volunteer tutor safer recruitment records and related checks are up date and complete.
• Collecting references and ensuring they meet our standard requirements. 
• Conducting ID calls for volunteer tutor DBS checks.
• Processing DBS checks and DBS update service checks.

Safeguarding

• Undertaking an initial triage of safeguarding concerns and incidents raised by members of the team and referring to senior staff as necessary. 
• Maintaining and overseeing the tutor safeguarding refresher training using a dashboard
• Compiling safeguarding data into termly reports for the team and board.

HR

• Supporting the Head of People and Culture with recruitment processes. This will include preparing paperwork relating to the selection process and offers of employment and following up with applicants and the hiring manager to ensure both sides have a quality hiring experience.

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person specification 

Qualifications criteria: 

• Experience in safer recruitment practice and working within relevant procedures and guidelines.
• Experience in HR administration.
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 
 

• Excellent verbal and written communication skills.
• Strong IT skills (ideally knowledge of G-suite).
• Ability to work with and communicate effectively with people from all backgrounds and cultures.
• Able to manage a busy and varied workload, highly-organised and able to work well under pressure and to manage competing deadlines.
• Able to take initiative and work independently.
• Strong attention to detail.
• Trustworthy, with strong integrity.
• Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment.
• Committed to equality, diversity and inclusion.
• Committed to promoting and safeguarding the welfare of children.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for an Estates Support Officer to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £33,666 - £38,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a detail-oriented estates or finance administrator to join our dedicated organisation.

You’ll gain unparalleled insight into the workings of a nationally treasured estate, building meaningful connections with a range of stakeholders while supporting property transactions across some of London’s most iconic and historic green spaces.

What’s more, you will also benefit from a collaborative working environment with access to excellent learning and development opportunities designed to help you flourish in your career.

The Role

As an Estates Support Officer, you will maintain and co-ordinate the day-to-day administrative and financial operations that support the management of our diverse and high-profile property portfolio.

Specifically, you will help keep the estates database accurate and up to date, managing the Estates mailbox as the first point of contact for property-related enquiries, and providing vital support to Estate Managers in the co-ordination of leases, licences and financial procedures.

In addition, you’ll monitor and report on workflow progression, oversee rent collection and financial commitments, and work closely with the Finance team to support invoicing processes and annual reporting requirements.

Additionally, you will:

• Co-ordinate documentation and track compliance with internal property procedures
• Prepare meeting documentation, take minutes, and follow up on actions
• Process ad hoc licences and distribute property-related correspondence
• Support income forecasting and assist with budget preparation
• Maintain the team’s Risk Register and ensure mitigation actions are reviewed regularly
• Represent the Estates team in internal forums and support stakeholder communications

About You

To be considered as an Estates Support Officer, you will need:

• A strong administrative background with experience in estates/property or finance
• Proficiency in Microsoft Office, database management systems, and finance systems
• Excellent attention to detail and a methodical approach to problem solving, data and record management
• Strong communication and negotiation skills with the ability to build rapport with stakeholders
• Highly organised with the ability to manage competing priorities and meet tight deadlines
• Strong report writing, mathematical and analytical skills
• A Level 3 qualification or above in Business Administration, Property Management, Finance or related field (or equivalent relevant experience)
• GCSEs (or equivalent) including Maths and English at grade C/4 or above

Other organisations may call this role Property Administrator, Estates Assistant, Estates Administrator, Estates Finance Officer, or Estates and Property Support Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you want to join us as an Estates Support Officer, please apply via the button shown.

Buglife

Director of Transformation

Location: Flexible within the UK

Salary: c£78,000

Contract: 2-year fixed term

Are you a bold, strategic leader ready to drive transformational change for one of the UK’s most impactful conservation charities?

Buglife is the only organisation in Europe dedicated to the conservation of all invertebrates. As they enter a pivotal phase of growth and innovation, Buglife is seeking a Director of Transformation to co-lead their organisation into a new era of impact, influence, and operational excellence.

About the Role

In a dual-leadership model alongside the Director of Conservation, you will define and deliver a Transformational Change Programme that amplifies Buglife’s mission: securing a thriving future for invertebrates as part of nature’s recovery.

You’ll lead strategic initiatives across systems, people, and processes, shaping a roadmap for sustainable growth and innovation. From organisational design to digital transformation, you’ll be the catalyst for change — building capability, cohesion, and resilience across Buglife.

Key Responsibilities

• Lead discovery and strategic direction, assessing internal operations and external opportunities.
• Develop and deliver a transformation roadmap with measurable impact.
• Inspire and manage cross-functional teams including Finance, HR, Communications, Fundraising and Engagement.
• Champion inclusive leadership, emotional intelligence, and organisational cohesion.
• Shape Buglife’s global growth strategy and explore new funding models.
• Overhaul systems and processes to create a more agile, integrated organisation.

What You’ll Bring

• Proven expertise in transformational leadership, business model innovation, and strategic planning.
• Experience engaging Boards and senior stakeholders with clarity and influence.
• Deep understanding of change management methodologies and programme delivery.
• Commercial acumen and entrepreneurial mindset.
• Strong emotional intelligence and collaborative leadership style.

Desirable: Experience in conservation, environmental or science-led sectors; familiarity with digital transformation and international experience or perspective on scaling impact globally.

Why Buglife?

Buglife is a passionate, science-led charity making a real difference for biodiversity. You’ll be joining at a time of exciting change, with the opportunity to shape the organisation’s future and scale its impact globally. Buglife offers a collaborative culture, flexible working, and a chance to lead with purpose.

Ready to lead transformational change for nature’s smallest heroes?
Apply now and help Buglife build a future where invertebrates thrive. 

We are partnering with GatenbySanderson on this recruitment. For more information and how to apply, please click on the button below.

Closing date:  28 November 2025

GatenbySanderson Interviews:  8 – 12 December 2025

Buglife Interviews: 6 – 15 January 2026

Buglife is committed to equality, diversity and inclusion. We particularly welcome applications from underrepresented groups in the environmental sector, including people from global majority backgrounds, people with disabilities, and LGBTQ+ communities.

Travel: Occasional travel to Arthritis UK offices (London, Chesterfield, Cardiff, Belfast, Glasgow)

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.  

Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups.  

About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.  

This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.               

The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.  

We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.  

About you
If your knowledge, skills and experience include the following then we’d love to hear from you:

• Understanding of policy issues relevant to people with long-term conditions or disability.  
• Experience of working in a policy team.  
• Experience of developing and influencing health and social care policy.  
• An ability to think creatively and communicate effectively.  
• An enthusiastic, adaptive and flexible approach.  

As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.

As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits
Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based in, and hold the right to work in the UK to apply for this position.

Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview
Interview date to be confirmed.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Location: Central London
Salary: £33,524 per annum (including London Weighting)
Contract: Full-time, Fixed Term (35 hours/week)

Your new company

This respected London-based charity is known for its inclusive culture and commitment to supporting vulnerable communities. With a strong focus on professional development and employee wellbeing, the organisation offers a collaborative environment where your HR and learning expertise will make a meaningful impact.

Your new role

As People and Learning Coordinator, you'll provide high-quality administrative support across the full employee lifecycle. From recruitment and onboarding to payroll and learning & development, you'll play a key role in ensuring smooth HR operations and effective staff engagement. You'll manage systems, track training, support internal communications, and contribute to people-focused projects that drive continuous improvement.

What you'll need to succeed

We're looking for someone with:

• Significant experience in HR administration or a People Services function
• Strong understanding of employment policies, legislation, and best practices
• Excellent communication and interpersonal skills across diverse teams
• High-level organisational and planning skills with the ability to manage competing priorities
• Proficiency in Microsoft Office and HR systems (e.g. IRIS or similar)
• Ability to handle sensitive information with discretion and professionalism
• A proactive, problem-solving mindset and collaborative approach
• Experience coordinating recruitment, payroll, and training activities

Desirable: CIPD Level 3 qualification and experience in the charity sector.

What you'll get in return

• Competitive salary with London Weighting
• 34 days annual leave including bank holidays
• Pension scheme and employee benefits
• A supportive and inclusive workplace culture
• Opportunities for professional development
• The chance to contribute to meaningful social impact

What you need to do now
If you're a detail-oriented HR professional with a passion for learning and development, we'd love to hear from you. Click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk