Every year, since 2005, we deliver >30 one and two day courses throughout the UK for doctors and nurses with the aim of improving the diagnosis and care for children with neurological disorders.  To date ~12,319 people have attended our courses in the UK.  We also have an online distance learning course with people enrolling from >70 countries and our annual conference has around 400 attendees.

We are recruiting an experienced Manager who will ensure that our programme of courses and events is delivered efficiently and effectively, whilst maintaining our very high quality of service.  You will be leading our experienced friendly admin team who support all our courses, and working with a committed faculty of volunteer doctors.

The British Paediatric Neurology Association is the professional association of doctors who care for children with neurological disorders.  Through the education we deliver, we are raising the standard of care for these children.  We run short-courses courses on epilepsy, headache, movement disorders, tone and have other courses in development.

We are looking for someone who has the following:

1. Undergraduate degree (essential), Masters degree in a business related subject or Professional Qualification (preferable)
2. Experience managing a team
3. Experience managing budgets
4. Experience planning and managing complex events
5. Diplomatic 
6. Excellent interpersonal skills
7. Excellent oral and written communication skills with both internal and external stakeholders
8. Proactive approach 
9. Creative problem solver
10. Flexible and adaptable
11. IT competent

SALARY & BENEFITS

• Salary:  Grade 7.1 (Starting at £41,521 rising to Grade 7.6 £50,518).  Annual increments are subject to satisfactory performance
• Contract: Permanent
• Hours of work:  Full time (37.5 hours per week). Flexi time is in operation.
• Annual leave: 25-days plus bank holidays.  After every 2-years of service, you will receive an additional 1-day of annual leave, to maximum 30-days
• Pension:  BPNA operates the NEST pension scheme.  Employee contribution 5%, employer contribution 5%

The Psychosynthesis Trust is a small educational charity that has a rich 50- year history of enabling human potential in the UK.  Our founders were pioneering leaders in education, psychology, science and spirituality and we continue to work at that nexus today.  Our purpose is to bring about wholeness in a fragmented world. 

We offer transformative learning experiences, counselling and psychotherapy and rooms to hire in the heart of London at our 92-94 Tooley Street building. 

Our values and our culture consider the whole, both in terms of individuals and society, as well as from an organisational perspective. We orientate to working with the qualities of love and will, bringing the principles of curiosity, inquiry and responsibility to our work and to each other.

The breadth and depth of The Psychosynthesis Trust’s training, counselling services and room-rental offering has developed significantly over the past 6 years.  With this increased growth and with the intention of wanting to help more people ‘know and transform themselves’, we are entering a new phase of the Trust’s life cycle.  As such, we are looking for a new Operations Manager who can help us develop and implement solid foundations and infrastructure from which to expand our work.  

The Context of the Operations Manager Role

As a member of the Operations team, you play a crucial role in maintaining the infrastructure for the community. It is part of a front facing team who are a first response for the building and all facilities. You will work with staff across all departments to make sure the core operations of the organisation are running effectively. Often troubleshooting live issues and thinking resourcefully about ways to respond to unusual and in-the-moment situations are part of this role.

A key focus for the Trust and for the Operations Manager in the coming years will be on imbedding integrated processes for the running of the building and developing excellent customer service standards.  We want the Trust to support the whole community in their different activities; be it delivering training, therapy, running events, or being a student. This role will also work closely with the core team with IT and systems issues and to build the team knowledge base, clarifying our ways of working to help support decision making and enabling improvements.

The right candidate will be a brilliant multitasker, able to juggle larger ongoing improvements with smaller day to day management. Keeping the longer-term goals in sight will maintain a smooth current state. You will have an appetite for wanting to understand how to grow and scale our operations to support our organisational growth, working closely with the Finance and Operations Director. We are looking for a candidate that is comfortable working with complexity and challenges that come along with process change while maintaining business as usual for customers.

We are looking for someone who is ready to support some exciting developments, as we have several large projects in motion that will be implemented over the next 6-18 months. You will be involved in changes that will improve the day to day running of our facilities at Tooley Street. 

We value diversity and the intersectionality of people and their backgrounds.  This is important to us as we seek to cultivate a creative and more expansive and inclusive attitude to difference in ourselves, our communities and our society.  So, we are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with being marginalised.

This is an exditing role for someone who wants to be part of a growing organisation on the pioneering edge of adult learning and education. We are a small team so there is great opportunity for personal and professional development and to feel like you are making a difference!

The Purpose of the Role

The purpose of the role of the Operations Manager is to lead, develop and to ensure implementation the overall strategy for The Trust’s operations functionalities.

 Summary of Responsibilities and Accountabilities

• Effective function of the building and its facilities; including operation, space, technical and function, as well as secure and compliant with Fire, Health & Safety legislation.
• Managing the roles that engage with our Community, ensuring the highest levels of service of our provision are upheld and that the impression and environment reflects that and of our values.
• Aligning with our Programmes and Counselling Services teams to ensure the provision best facilitates our core work.
• Strategically proactive on how we maximise our space and resource and what relationships can be forged with our neighbouring community that will impact this.

Key Functional Responsibilities and Accountabilities

• Building and Facilities function, including
  • Manage cleaning and caretaking of the building with our internal team, regulating hours worked to remain in “contact” with a team that works out of hours whilst being maintaining regular contact through email and phone (inside and outside of office hours).
  • Managing and reviewing all building and operational contractors, suppliers and services, ensuring we use organisations that align with our values and that we get the best quality of service within set budgets.
  • Maintaining building services, such as waste, heating, lift and internet, including updates and testing where necessary.
  • Managing the tangible assets of the Trust, including equipment and budgets.
  • Ensuring that the building complies with updated statutory requirements including Fire, Health and Safety legislation.  Supporting the whole team in building skills and knowledge base of those statutory requirements as part of the audit function.
  • Ensuring the impression and aesthetics of the building expresses our values and represents the quality that we provide in our core work.
  • Continuously assessing our environmental footprint and changing resources to reflect a better relationship and responsibility of the Trust’s climate.
  • Support of a potential building renovation in its planning, management and implementation stages.
  • Managing purchases and inventory, such as cleaning, stationery and refectory supplies, and ensuring logs and invoices are presented to Finance team.
  • Being available for any out of hours contact when emergencies arise.

• Community, including
  • Line management of Community Host and reception function, with an accountable overview of the Community Hosting Support team that requires recruitment.
  • To create an outstanding provision of service that is experienced by every facet of the community at all times.
  • Ensuring all Training and Counselling rooms are well maintained and appropriately equipped and set up to support Programmes team, course participants, students, trainers and room renters.
  • Develop strong working relationships with counsellors, trainers and room renters, ensuring inquiries and specific needs are met with positive outcomes.
  • Supporting the community in the launch of a new room booking system ensuring continuity of service.
  • Managing the standing orders of the room rentals, calculating these quarterly, and regular invoice management in liaison with the Finance team.
  • Review of all community agreements and collaborating with the Marketing and Communication Manager to ensure website content is up to date.
  • Develop an advisory Community Ecosystem that draws on the broadness of our building users and brings in the voice of the community to consult on feedback and matters arising.

• Core work support, including
  • Collaborating with the Programmes Director and the Programmes and Counselling Services teams to support the strategic needs of the core work of the Trust.
  • Administration and maintenance of the Student Lending Library.
  • Supporting all teams in everyday IT and systems support, whilst supporting skills and knowledge growth, and managing IT contracts and subscriptions through our Office365 platform.

• Strategy, including
  • Develop reporting of the room rental business to build and feed an annual strategy set out by the Finance and Operations Director in the Trust’s impact goals.
  • Develop the strategy to cultivate community, aligning with the Communications and Marketing Manager, enabling our community business model to be benchmarked, set out through market analysis, and consider how to position our provision.
  • Build new relationships locally to further cultivate our community with organisations and groups that align with our purpose and values, including our key stakeholders (local authority, First Mile).
  • Reduce the perishability of unused rooms by developing a strategy that introduces new organisations and groups to the Trust

How to Apply: 

Please explain in no more than 2 pages why you’d like to work for The Trust, what skills and attributes you will bring to The Trust, and what experience you have that fits with this role.   We are also interested in hearing about your life story and how this aligns to your purpose, strengths and interests. Please send this, along with your CV to Jamie Joyes, Finance and Operations Director at the address provided.  More information about this role can be found on the Trust’s website.

We are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with having been marginalised.

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation that is highly regarded nationally and internationally in the counselling and psychotherapy field.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate

excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions. Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Meeting and Events Officer, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

The role is full time, 35 hours a week with 28 days annual leave per annum plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

The BPC is a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specifiation by 5pm on Monday 9th March 2020.   Applications without a covering letter will not be considered.

1st interviews will be on either 17th or 18th March 2020, successful candidates called to interview must be available on these dates. 

2nd interviews for successful candidates will follow within 2 weeks of the first interview dates.

This role will provide day-to-day oversight and management of the charity’s operations and projects. This will include general project and programme management, reporting to funders, producing budget reports in liaison with the Financial Manager and general HR management. The Operations Manager should provide strong programme leadership to ensure effective and efficient management and administration of all aspects of the organisation’s operations.

We require the post holder to be female - Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. RCEW and local Rape Crisis Centres provide a women-only safe space in which women and children who have experienced sexual violence are supported and can access services.
 

Every six minutes in the UK someone loses their sight and by 2050 an estimated four million people will be living with sight loss and blindness. Fight for Sight is the UK’s leading eye research charity at the forefront of pioneering research to stop sight loss. The charity currently has a commitment to research of £8m at over 49 UK universities and hospitals. With significant developments in the areas of gene-therapy, stem cells, drug therapies, the use of artificial intelligence and other technologies, the pace of change has never been so rapid.

We have real ambitions to grow our income, profile and ability to fund cutting edge research.

This is a critical role for us and we are seeking a strategic leader who can drive our financial strategy and create an infrastructure that will enable us to realise our ambitions. You will be a valued member of our senior leadership team contributing to the future direction of the charity as we embark on a new phase.

Supporting the board and executive team by providing financial information and leadership to maximise our sustainability and growth potential, the Director of Finance and Operations will lead on all financial aspects of the charity including budgets and controls, internal financial procedures and processes, management and statutory accounting and audit.  Leading a small team, the postholder will also be responsible for our people strategy and resource, IT and premises/office services, data protection and act as Company Secretary for the charity.

You will be a qualified accountant with experience in a leadership role within a charity with a mixed fundraising portfolio. With a strong experience of developing and managing financial systems and processes, you will also have a track record of leading a wide range of corporate service functions (IT, HR, Office Services and Compliance). A strategic, focused and structured planner, you will have the ability to think strategically and yet still prepared to be hands-on while prioritising and coping with multiple demands.

We know our life-changing research can make a real difference to the lives of everyone affected by sight loss. If this is a mission that inspires you, we would love to hear from you.

To apply, pleace click on the 'Apply button'.

The closing date for this role is 10am on Wednesday 18th March 2020.

This is an exciting opportunity for an experienced Operations Manager wanting to make a difference for young Londoners in the effective running of one of London’s best respected youth charities. 

The Avenues Youth Project in W10 was established in 1979. Our mission is to support young people who might not otherwise get the opportunity to flourish.

The service currently operates 6 days a week, with much scope to develop new programmes.Our trained youth workers provide stimulating activities including music, sports, radio broadcasting, cooking, design and employment pathways all tailored to the needs and ambitions of our young members. In addition, we run programmes during school holidays through the day and into the evenings.

Avenues offers a vital resource for the local community, providing free opportunities in a safe, attractive environment for young people to develop educationally, socially and personally through an exciting and wide range of sport, creative arts and practical skills. 

Purpose:

The Operations Manager role is varied and offers plenty of scope to make a real difference to the fortunes of this aspirational youth charity. The Operations Manager will assist in many aspects of the day-to-day running of the organisation alongside the Chief Executive.

The role  provides much needed support to the Chief Executive, Staff team and Trustees in the proper and efficient running of the organisation at an exciting time of growth.  The Operations Manager role ensures we keep our members safe, provide outstanding services and raise our profile and safeguard our reputation with all stakeholders. 

It is a critical role in our transition from under-funded youth organisation to a thriving social enterprise helping young people to achieve their dreams.

Key Responsibilities

You will:

• Work to the Chief Executive as part of a small team.  You will work to make your role fit the vision and purpose of the organisation.

Building 20%

• Attend, service and respond to the priorities of the Building Sub Committee;
• Be responsible for a 2nd phase of major renovation in 2020, project managing the building works, ensuring they are delivered on time and within budget to a high standard.
• Assist the Fundraiser in preparing capital fundraising applications and provide reports for monitoring of grants; 
• Manage annual repairs, maintenance and cleaning budgets to ensure the safe running of the building;
• Maintain an up to date calendar of cyclical preventative maintenance tasks and services
• Be responsible for ongoing maintenance to a high standard within budget including reviewing and overseeing existing and new contracts to ensure best value for money;
• Liaise with Licensees (currently Open Age and TBAP) and Avenues staff to ensure we deal with any arising defects in a timely and professional manner;
• Maintain a register of preferred providers of maintenance and repairs services;
• Draw up and maintain an asset register;
• Ensure compliance with all buildings and Health and Safety requirements.
• React to any of the repair/maintenance of the building in a timely manner

Events 15%

• Provide operational support to the Fundraising Committee in the planning and execution of fundraising events, whether organised by our supporters or delivered in house;
• Manage the fundraising events budget
• Minute taking for fundraising committee

Digital and Data 15%

• Lead the transition from analogue data collection to digital record keeping
• Support youth work team in understanding and using data collection tools
• Facilitate improved data gathering and analytics through the research and implementation of an affordable CRM system – in the short-term consolidating Office 365 databases into one single central database of contacts;
• Maintain up to date clear record of grants received – ensuring monitoring deadlines are met
• Ensure our IT equipment is properly maintained and protected.

Management 10%

• Line manage five members of staff and contractors;
• Convene and chair a fortnightly management team meeting;
• Be responsible for issuing employment contracts;
• Leading role in HR issues ensuring good practice and compliance;
• Be responsible for staff wellbeing, team building and internal information sharing;
• Manage the training, volunteers, management committee and staff welfare budgets

Volunteers 10%

• Recruit and manage expert volunteers for key roles;
• Carry out inductions and ensure relevant checks are carried out and training provided.
• Relationship management with supporters of Avenues – including introductions, inductions & tours.

Admin 10%

• Screen emails, take phone calls and respond to enquiries where appropriate;
• Maintain an efficient and tidy office reviewing and updating hard copy and electronic filing systems;
• Help establish new systems and templates that will save time in answering regular queries;
• Schedule diaries including shared calendars, bookings, holiday cover and trades/building improvements;
• Analyse and integrate Views and our use of it as an organisation;
• Manage annual stationary budget.

Communications 5%

• Manage a Comms Officer (not yet appointed) overseeing the distribution of high-quality information to supporters via a regular e-newsletter and other social media;
• Oversee the implementation of an exciting new rebrand (close to completion) of the Avenues in 2020 across multiple channels (digital, printed and building signage/design)
• Ensure the values of Avenues are practised by all staff, contractors and volunteers at all times;
• Circulate a monthly internal newsletter/bulletin to staff promoting AYP values, highlighting team successes across different parts of the organisation, recognising our good practice, rewarding success and fostering good-will;
• Assist the Chief Executive and board of Trustees in ensuring we comply with latest data protection regulations;
• Ensure highspeed wireless broadband and secure IT and network access for staff and users throughout the building;
• Manage PR and social media budget.

Lettings 5%

• Following the refurbishment programme maximise letting of newly available spaces in the building (commercial kitchen, recording studios, dance studio);
• Manage a bookings calendar and arrangements for taking deposits;
• With the Chief Executive draw up a hire agreement for all occasional hires;
• Liaise with existing Licensees ensuring timely payment of rent, rent reviews, schedule of condition, risk assessment etc.
• Ensure all fire and emergency procedures are in place, understood and adhered to by all staff and regular users;
• Ensure we are adequately covered for building and public liability insurance and that we comply with the terms of the contract and current legislation at all times;
• Ensure we foster good relations with our neighbours.

Donations 5%

• Retain a register of donors and tailor regular communications with them.
• Maintain landing pages of the fundraising sites like Virgin Money Giving
• With the Chief Executive execute targeted plan for identifying and cultivating donors and corporate sponsors

• Relationship management with donors (both corporate and personal)

Other

• The job is not limited to the above duties, as the organisation grows and at different times of the year the priorities may shift leading to additional reasonable responsibilities as the role requires.
• Writing/editing policies – ensuring we are compliant and up-to-date with current legislation.

Person Specification

You are educated to at least a second-class degree level or have similar relevant experience;

You have a proven track record of successfully completing complex tasks to a high standard; 

You have experience as a line manager;

You are an energetic, self-motivated individual, good at working with and motivating others;

You are organised and work methodically, but are comfortable working under pressure and unflappable in the face of unforeseen priorities.

You are as happy to be delegated tasks as you are to make this job your own;

You are a multi-tasker, possibly worked in production and a busy office environment;

You have proven success in management and ready for a senior role.

You are computer and systems literate to a high level,

You are personable, patient and proactive

You can be relied upon to foster good relations with stakeholders.

You are required to make your role fit the vision and purpose of the organisation.

Please send your CV and attach a detailed cover letter to apply

I am currently looking for an Operations Manager for an amazing newly independent childrens charity. I am looking for candidates with a strong background in HR & Facilities.
This is a new role involves managing the Operations team (2) and implementing the organisation's early systems, processes and infrastructure to guide and support the charity's growth. These processes include financial and human resource management.
The charity is currently going through an office move, this will be the immediate focus as well as various HR projects.
Main duties:
OPERATIONS (Including HR & Facilities Management)
Maintenance of full and compliant HR records
Rolling review of HR policies and ensuring implementation and compliance
Support recruitment processes including ensuring all aspects are legally compliant
Oversee the Volunteer Coordinators development of a new but robust and growing
volunteer programme
Monitor staff training needs
Provision of effective software, hardware and electronic solutions for the smooth running of
the organisation
Ongoing development and management of the new CRM (Salesforce) system
Manage the relocation of Safe Passage assessing potential locations and making provision
for facilities management requirements
Lead on decisions around office equipment including telephones, printers and copiers and
the need for external resource to source an office.
Review the production of monthly management accounts and relevant financial reports

If you have the above skills and experience and are immediately available, please apply online or contact Sekai today!

Harris Hill are working with Gunnersbury Estate CIC in their search to appoint an Operations Manager to support their vision to make Gunnersbury the outstanding heritage and visitor attraction in west London.

Following the multi-million-pound refurbishment of the Grade II* Gunnersbury Park Mansion and Museum and restoration of the estate gardens and lakes, Gunnersbury has been transformed. They welcomed over one million visitors to the estate last year, and with the arrival of a new sports hub in Spring 2020 and the return of high-profile events hosted in the park, they are aiming for an additional 700,000 visits per year.

As the CIC entrusted with operating the estate for an initial 25-year term, they're committed to developing Gunnersbury as an outstanding, accessible and inclusive cultural and leisure destination for the diverse communities of west London. As Operations Manager, you will play a key role in realising this commitment, leading day to day operations and delivery of the high-quality management and maintenance of Gunnersbury's 75-hectare park and complex mix of 22 listed buildings and modern, contemporary leisure and recreation facilities.

They are looking for an experienced, energetic and ambitious person to join our dynamic, entrepreneurial and multi-disciplinary team. You will have a track record of achieving excellence in the management of heritage, visitor attraction or leisure sites and assets.

Leading the in-house parks and gardens team and visitor experience team, you will also take a lead role in managing a wide range of external contractors and concessionaires including, catering, events and hospitality and sports and recreation.

Key Responsibilities:
-To ensure that the day today operation of the park and museum is managed effectively to provide an all- year- round safe, stimulating and enjoyable environment for visitors, learners and users of the diverse cultural and recreational facilities located within the Gunnersbury Estate.
-Manage the Visitor Experience team manager to provide a high-quality visitor experience of the museum and park grounds
-Manage the Park Manager to ensure that the park estate is managed safely and efficiently throughout the year
-Ensure that the Historic buildings and structures of the Gunnersbury Park estate are conserved, managed and maintained
-Ensure the smooth running of the museum buildings, heritage structures and park facilities through the effective management of in-house staff, via contractual relationships with external providers
-Actively monitor the condition of buildings and park infrastructure to ensure that all day to day repairs, cyclical and planned preventative maintenance is carried out in a timely fashion and within budgets.
Benchmark and tender outsourced services and activities from time to time to ensure that all operational areas under the remit are effective and offer value for money.
-Oversee the Gunnersbury estate (museum and park) compliance with relevant health and safety and licensing regulations
-Ensure that thorough and appropriate safety records are maintained
-Work with senior colleagues and Chief Executive to ensure that the organizational risk register is regularly reviewed and mitigating actions are implemented and kept to date
-Line manage the Maintenance Officer, planning work, managing performance, supporting training and developing the post holder.
-Ensure that the soft and hard landscaping and horticultural features of the park are maintained to a high standard and that all heritage features are appropriately conserved.
Plan and monitor the work of the Park Manager and in-house specialist gardening team
-Oversee the smooth operation of all park concessions and leasehold interests across the estate.
-Ensure that the CIC's responsibility and obligations in terms of health and safety, security and accessibility of the park estate are consistently maintained

Skills and Experience required:
-Relevant degree or vocational qualification in at least one of the core areas of property, facilities management, estate management
-Demonstrate knowledge of the operation and management of public spaces, cultural, heritage or visitor attraction facilities
-Up to date knowledge of statutory building and health and safety regulations
-Strong staff management skills with a proven track record of leading high performing teams
-Entrepreneurial, commercially aware and able to effectively managed delegated budget
-Experience of strategic planning and decision making
-Demonstrable experience of managing and negotiating contracts and procurement

Job Title: CRM Operations Manager
Location: Hatfield, Hertfordshire (15 mins walk from train station)
Duration: Permanent or 6 month contract (CRM Operations Manager)
Salary: Up to £50k
Type of Organisation: Health
Interview Date: TBC
Benefits:
- Strong tech infrastructure with opportunity to work from home 2 days per week
- If you like tech and want to learn about lots of new exciting tech then this is a dream job for you as they have plenty.
- Modern offices on a beautiful business park (American style) with small river running through
- Pool and table tennis available to play
- Family / community feel to the team
- Flexible working
- Gym facilities close by (with highly discounted rates at a university next door),

Description of Role:
An exciting new opportunity to join as the CRM Operations Manager for the Charity, encompassing ICT Infrastructure, CRM system, Operational Support, leadership of the Database team and data analysis and reporting for various activities across the charity.

The office is informal, open plan and designed to create a vibrant and productive workspace for all our staff. Less than a 30-minute train ride from London King's Cross. Free car parking is available to all staff, along with cycle racks for the more energetic.

About You:
You'll have significant experience of successfully leading an IT department and managing multiple projects to deliver IT services, business applications and IT infrastructure. You will have worked in a cross functional team environment and have knowledge and experience of an enterprise CRM and Microsoft operating systems and products.

With your strong communication skills you deliver clarity in both spoken and written communications and have the ability to collaborate with and influence your colleagues effectively, whilst being adaptive and flexible in providing solutions. You'll have excellence in building relationships and working as a team, with innovative thinking and the ability to drive change and implementation.

If you like the sound of our role and think you have what we are looking for, then we would very much like to hear from you.

A detailed job description is available for this role, please get in touch.

A referral scheme is in place for this role - if Charity People place someone you introduce us to, we will donate £250 to a charity of your choice. Please don't hesitate to get in touch with Neil on 020 7939 7441 or [email protected] for more information.

When you apply through Charity People you improve your chances of securing the role in various ways:
*We provide additional information about the role and the client.
*Where needed we can advise you on cover letters, applications and your CV.
*Interview coaching and tips for the crucial moment.

For similar roles to this, or to register your details with us, please go to our website or give one of our friendly consultants a call. The Charity People team all have backgrounds of working in the not-for-profit sector previously and are driven by wanting to see charities performing at their best because of the inspiring and committed people that they employ.

Due to the high number of applications we receive, only the most suitable candidates will be contacted. Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills & experience for the role.

We shall ensure fairness and equal opportunities throughout our workforce and in service delivery. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.

Contract Type: Permanent

Hours: Full time, 35 hours a week

Closing Date: 23:59 on Sunday 1st March

This is an exciting time to join the team in the East of England as our aim is to become the very best organisation within the sector.

As Operations Manager, you will lead a team of executives who engage directly with our young people, partners and volunteer colleagues.  You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the East of England. You will effectively manage those areas of operations assigned to you and support and develop our operations executives to do their best work.  

You will collaborate with a wide range of stakeholders and ensure that our delivery commitments are achieved in our effort to reach more young people through high-quality provision that delivers positive outcomes.

You will be responsible for the accurate planning, delivery, phasing and resourcing or our regional activity. You will effectively manage assigned budgets and support contract delivery as well as supporting fundraising colleagues with various reports, visits and events.

We are particularly interested in applicants with experience of supporting young entrepreneurs and business start-ups, education. We are also like to hear from applicants who have an interest in partnership innovation. 

For more information, please look at the job description.

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Indicative salary range for this role is £26,800.00 to £31,290.00 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 287 

Contract Type: Permanent

Hours: Full time, 35 hours a week

Closing Date: 23:59 on 18th February

Interview Date: 28th February

We are looking for an Operations Manager to join our North East, Highlands and Islands management team. You will be responsible for the line management of a team of executives who work directly with our young people, partners and volunteer colleagues. 

This post will be home based in Aberdeen/Aberdeenshire with regular travel across the North East, Highlands Islands.

We have the ambition to become the very best organisation within the sector. You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the region.  You will effectively manage operations based in the North East and Highlands of Scotland and support our executives to do their best work. 

You will collaborate with a wide range of stakeholders and ensure that our delivery plans are achieved, and the quality of delivery and impact is high. You will need to manage key partnerships alongside developing new relationships with organisations who can offer engaging and inspiring opportunities to our young people.

You will be responsible for the accurate planning, phasing and resourcing of our delivery, you will manage budgets and support the effective delivery of funding contracts. You will work alongside fundraising colleagues with the development of bids, reporting and attending meetings and events. 

To support our delivery requirements across North East, Highlands and Islands, we are particularly interested in receiving applications from individuals who have some of the following skills, knowledge and qualities:
 

• Able to engage in challenges with optimism and resilience
• Can be adaptive and flexible, ready to embrace change and innovation
• Is experienced at working effectively with external partners
• Is a natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people
• Has a strong understanding of the challenges young people within The Trust's target groups face

To learn more about the role Click here to download the job description

The Prince’s Trust is a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years. Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper. We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world. We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Indicative salary range for this role is £26,800.00 to £28,300.00 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 283 

About us

Leonard Cheshire is going through a significant period of transformation, so this is a particularly exciting time to join our charity.

Leonard Cheshire currently supports more than 50,000 people across the UK and around the world to live, learn and work as independently as they choose, whatever their ability. With 5,000 staff and around 10,000 volunteers, we’re the UK’s largest voluntary sector provider of services for people with disabilities and we do everything humanly possible to empower people to live their lives as freely and as fully as they choose.

About the role

You will lead on the management of all our insurance requirements, manage our internal audit programme – both its planning and delivery and ensure continuous improvement and assurance to our Board of Trustees.

You will own the Risk Management Framework and support the Executive Directors and their teams in maintaining the Corporate as well as their own Directorate Risk Registers.

You will line manage the Risk Administrator and, at times, volunteers and interns.

About you

You will be educated to degree level or equivalent and ideally be ACII or FCII qualified.

You will have a good working knowledge of risk management and insurance (ideally in an international as well as UK context), including all aspects of claims management (an emphasis on public and/or employee liability would be advantageous.

You will have previous experience of running a risk management framework including providing support to internal and external stakeholders and have experience of analysing and presenting specialist information to non-specialist colleagues.

We seek candidates with a genuine commitment to our values and ethos.

Benefits

• Substantial annual leave
• A generous employer contribution to a company pension scheme with additional life cover
• Access to a cash health plan at favourable rates
• Flexible working and lot’s more.

Leonard Cheshire welcomes applications from all sections of the community, and particularly encourages applications from disabled people.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable applicant has been appointed.

Operations Manager
Home and field based (with travel across the UK)

Are you an incredible, passionate and enthusiastic leader with knowledge of the voluntary sector as well as great project management and relationship building experience? Could you be the key driver of change and the person that turns lives around for the better? If so, you could be the Operations Manager we’re looking for.

About Us

Grit is a leading youth sector organisation that enables young people and adults to flourish and supports them to change how they think and radically alter their life outcomes.

We’re now looking for an Operations Manager to join our team and create extraordinary results for our charity.

The Benefits

- Salary of up to £34,000 DOE
- Pension scheme (up to 7%)
- 25 days’ holiday + Bank Holidays
- Work related travel expenses

This is a fantastic opportunity to use your expertise to diversify our external relationships, open new doors and create positive opportunities for young people.

We’ve got an ambitious portfolio of programmes and we’re looking for the kind of person who relishes a challenge and doesn’t balk at the mountains that we need to climb. You’ll be the unstoppable force within our organisation, the person who gets things done no matter what and always pulls it out of the bag.

Our Operations Team are the people who make the projects happen. They’ve got skills gained from industry, teaching, youth offending services, and more. They work all over the country to bring about change and make a real difference.

So, if you want to join a collaborative and innovative environment, work with an incredible team to deliver amazing results, we want to hear from you.

The Role

As the Operations Manager, you will plan, deliver and manage a diverse range of support projects.

Relationships are at the heart of everything we do and so, alongside day-to-day project management activities, you’ll forge flexible, supportive, and productive relationships that maximise positive outcomes.

You’ll envisage and deliver projects that make a difference and create impact whilst ensuring that all our partners are supported, communicated with and liaised with to facilitate high quality programmes. Our partners include schools, local authorities, universities and businesses as well as volunteer coaches.

Your role will also involve:

- Creating and tracking project plans and progress and reporting on the delivery areas
- Creating additional networks that can support other activities including fundraising
- Monitoring and supporting the coaching and enrolment of volunteers and young people
- Supporting volunteers to fulfil their roles as mentors for young people
- Organising and managing training events

About You

To be considered as the Operations Manager, you will need:

- Experience and/or knowledge of working in the voluntary sector within a leadership capacity
- Experience of project management and building relationships
- The ability to identify and progress new business opportunities
- To be a strong communicator and have excellent organisational skills

Other organisations may call this role Project Manager, Youth Project Manager, Young People Project Manager, Community Project Manager, Programme Manager, Project Operations Manager, or Charity Project Manager.

This is a full-time role, working 37.5 hours per week, with occasional weekend and late-night working.

Interviews are scheduled for the 10th March 2020.

Webrecruit and Grit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a rewarding, new challenge as our Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We’re looking for a dynamic person to join our team who wants to make a difference and is passionate about health and care services.

The purpose of the role is to provide operational management for an effective, inclusive and high quality local Healthwatch. To facilitate our ability to improve health and social care services and challenge where necessary, underpinned by robust intelligence gathering arrangements. And to ensure that the work of Healthwatch Wakefield conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between Healthwatch Wakefield and Wakefield Council.

If you would like to discuss the role please get in touch.