Charity operations officer jobs

Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.

Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.

We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.

The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.

About the role

This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:

• Research and identify funding opportunities from trusts, foundations, and statutory sources
• Write compelling funding bids and reports that reflect our impact and values
• Maintain excellent relationships with funders and support project coordination with delivery partners
• Coordinate grant reporting and keep accurate records of income, spend, and deadlines
• Support internal monitoring and evaluation to strengthen our evidence base
• Help develop our approach to individual giving, fundraising events, and donor communications

We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.

Who we’re looking for

We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.

What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.

What we offer

• A supportive, mission-driven team working in solidarity with people seeking asylum
• Flexibility around working days, location, and hours
• An organisational culture that prioritises wellbeing and psychological safety
• The chance to shape an ambitious and growing organisation at a pivotal time

You will support the People and Culture Manager with HR administration and systems, look after two leased premises so visitors, staff and volunteers have a positive experience of XLP, and make sure our health and safety duties and maintenance plans are carried out by working closely with external contractors. You will also help coordinate internal meetings, training and team days so that staff feel valued and supported in their work.

We are looking for someone who enjoys working with staff, volunteers, stakeholders and contractors, who communicates clearly, and who brings strong systems and facilities experience with a sharp eye for detail and quality.

We are looking for someone who enjoys working with and enabling others, who communicates clearly, who brings strong systems and facilities experience with a sharp eye for detail, and is committed to continuous improvement.

This is a practical and varied role, ideal for someone who wants to help our charity live out its values through our culture and everyday practice.

This is a full-time hybrid role, with a minimum of three days in the XLP Office.

Harris Hill is delighted to be working with the Cotswolds Dogs and Cats Home (CDCH) to recruit its new Chief Operating Officer (COO).

The CDCH has been providing care and support to vulnerable animals in our community for over 80 years. We work across Gloucestershire and support over 1,000 animals each year living in our community.  We find wonderful families for pets who need a new home and provide access to veterinary treatment for pets living with financially vulnerable families through our subsidised veterinary clinics, ensuring no animal suffers because of cost.

As COO, you will:

• Oversee operations, including the CDCH centre, retail and fundraising as well as project delivery, finance, human resources, IT, customer service, and facilities.
• Translate the Board’s strategic vision into actionable plans and upgrade daily procedures.
• Lead a high-performing team.

If you are inspired and excited by what CDCH does, we’d love to hear from you.

Job title: Chief Operating Officer

Salary: Up to £75,000 p.a.

Location: Gloucestershire

Employment term: Permanent / Full Time

Please review the Recruitment Pack for further information about CDCH, the COO position and for details on how to apply.

Closing date for applications: 9am, Monday 5th January 2026

Both CDCH and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

The Line is seeking a Finance and Operations Director to play a pivotal leadership role at an exciting time of organisational development. As East London’s public art trail, connecting communities with art, nature and heritage, we are committed to democratising access to art through our outdoor exhibitions and collaborative engagement programmes.

Working in close partnership with the Director, you will shape our financial strategy, strengthen operational effectiveness, and oversee governance and risk management, ensuring the robust systems needed for long-term sustainability. You will also play an integral role in organisational development and team culture, helping to foster an inclusive, creative and values-led environment.

This role would suit a mission-driven leader with strong charity finance experience and a proven ability to establish and uphold the systems that ensure smooth, effective operations.

Please see the job description on our website for full details and responsibilities of this role.

Application deadline and interviews

The closing date for applications is 11pm, Friday 9th January 2026. First round interviews are expected to take place in person at The Line's offices at Here East (Queen Elizabeth Olympic Park) on 21st or 22nd January 2026 with second round interviews on Monday 26th January.

Equal Opportunities

The Line is committed to equality and diversity within our workforce and in all opportunities. Our recruitment process is open to all, but we would particularly like to encourage applications from people from Black, Asian and ethnically diverse backgrounds, those who identify as LGBTQ+, those from lower socio-economic backgrounds and those who identify as disabled, as these groups are currently underrepresented in the cultural sector.

How to apply

• Apply through the application form on our website which requires a cover letter setting out your motivation for applying and how you meet the person specification, a copy of your CV and contact details of two referees
• Complete the Equal Opportunities Monitoring Form (please note this will not be reviewed by the individuals reviewing applications)

If you do not meet all criteria in the person specification but feel you meet the majority or bring alternative strengths, please feel encouraged to apply.

Application Closing Date: 16 January 2026 

Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK. 

Term: full time - 35 hours a week

Organisation: Global Greengrants Fund UK 

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum. 

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays. 

About Global Greengrants Fund: 

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. 

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions. 

In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable. 

The Role 

The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.

Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.

Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management. 

The candidate profile. 

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must. 

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills. 

How to apply: 

Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity. 

Interim CEO

Mental health charity | 3–6 Months | Hertfordshire - Hybrid
Salary: £55,000–£65,000 (pro rata)

I am excited to be working with an established mental health charity at a pivotal moment of change, seeking an experienced Interim CEO to provide steady, credible leadership during a period of transition.

Reporting to the Board, you will stabilise day-to-day operations while delivering a focused organisational review covering governance, safeguarding, culture, skills, and sustainability. This is a hands-on assignment starting early January 2026 requiring clarity, sensitivity, and pace.

Key Focus

• Lead and support staff and volunteers, ensuring service continuity

• Conduct an organisational and governance review

• Deliver a full safeguarding audit

• Assess skills and capacity across staff, volunteers, and trustees

• Facilitate sensitive conversations and help rebuild trust

• Advise on future leadership recruitment

About You

• Senior leadership experience in the charity sector

• Proven interim or turnaround experience

• Strong safeguarding knowledge and audit experience

• Excellent board-level communication and reporting skills

Practicalities

• Contract: 3–6 months

• Hours: Full-time (part-time considered)

• Location: Hybrid with regional travel

If you have the above skills and experience and are available from early January 2026, please apply online today, I would love to have a conversation with you!

Operations & Finance Manager

Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)

Reporting to: Director of Development

Salary: £33,410 - £36,678 (pro rata)

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

This role will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on key people operations to maintain a transparent, inclusive, and positive working environment.

This position is ideal for someone seeking part-time work who holds previous experience working in a finance team, but is seeking a more diverse role that also includes opportunity to enhance operating systems, policies, and practices of the organisation for smooth running.

Finance Operations

· Oversee the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims ensuring accuracy.

· Prepare regular budgets, cash flows, and clear financial reporting for the Senior Leadership Team to support data-driven decision-making.

· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.

· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.

· Liaise with the Oasis Finance Department who support STOP THE TRAFFIK to ensure smooth coordination of accounting processes and compliance with organisational standards.

People Operations

· Review organisational policies annually, ensuring they reflect current legislation and best practice, with support from the Operations Officer.

· Serve as the organisation’s Data Protection Officer (with access to pro-bono legal and data protection advisors).

· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.

· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.

· Maintain our network of pro-bono legal advisors and support staff in accessing timely advice on contracts or compliance matters.

· Manage the internal legal sign-off process and maintain clear records and documentation.

Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.

Benefits:

· A friendly, supportive team environment.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work Scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. Applications accepted on a rolling basis. Only applications sent via email will be considered to ensure an equitable review process.

We cannot sponsor applicants for this role.

Registered Charity No. 1127321

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £31,800 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 6 January 2026 at 10.00am 

Interview date: Tuesday 13 January 2026 on Teams. Please note that there may be a second stage in person on Wednesday 21 January. 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Social Media and Content Officer to help us build on this momentum. 

We’re looking for a creative and proactive person to join us as our new Social Media and Content Officer. We’re looking for someone with excellent content creation skills, a strong understanding of social media platforms and trends, and an ability to deploy tactics to ‘stop the scroll’ on our owned content. 

As the Social Media and Content Officer, you will be responsible for our social media channels, creating compelling campaigns and content that engage our communities and build support for research into type 1 diabetes (T1D). You will help us build our engaged online T1D community and proactively seek out new and innovative approaches to digital communications, while protecting and enhancing the Breakthrough T1D brand. 

Experience required 

You’ll have previous experience of: 

• Working across multiple social media platforms and monitoring engagement e.g. Meta, Linkedin, X 

• Producing audience-specific, engaging and shareable daily content in different formats 

• Training and supporting others to create and publish content

• Supporting and delivering unique and vibrant social media campaigns 

• Growing online social communities and rates of social media engagement 

• Interpreting social media analytics and providing insight on content performance 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience. 

This is an exciting opportunity to join our highly motivated and passionate team as a Senior Finance Officer. This role is at the heart of the charity and perfect for someone who wants to develop their financial skills in the not-for-profit sector.

The successful candidate will have excellent analytical and problem-solving skills, and good knowledge of financial systems and processes. You will manage the day-to-day financials, produce financial reports and analysis, work across teams to produce the annual budget and quarterly reforecasts and be instrumental in the annual audit.

If you are pro-active, analytical, and excited about working in a growing organisation, we would love to hear from you.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities

Financial Administration and Bookkeeping

• Responsibility for maintaining all financial records and data accurately and within agreed systems, to include:Maintaining up-to-date records in Sage 50.
• Importing bank receipts into Sage from Raiser’s Edge NXT.
• Processing purchase invoices, card transactions, and payments, ensuring correct coding to nominal and departmental ledgers.
• Maintaining payment records and reconciling grant payments within Sage 50 and grant management software.
• Generating sales invoices and carrying out credit control on a regular basis.
• Ensuring prompt payment of invoices and preparing payments with the bank for review by the Director of Finance & Resources.
• Maintaining the expense management system in line with policies and ensuring timely authorisation and reimbursement.
• Ensuring accurate records of authorisation and financial approvals.
• Preparing and posting all month-end journals.
• Completing monthly reconciliations for all bank accounts.
• Working with the Database and Finance Officer to reconcile income between Sage 50 and the income spreadsheet on a quarterly basis.
• Maintaining organised financial files to support monthly reporting and the year-end audit.
• Updating and monitoring the VAT threshold spreadsheet, ensuring the organisation remains compliant and alerting the Director of Finance & Resources to any potential threshold issues. 
• Reconciling and maintaining restricted funding and expenditure for projects.
• Covering the following duties when the Database and Finance Officer is on leave: monitoring income and updating the income spreadsheet daily; paying cheques and cash into the bank account in a timely manner.
• Supporting fundraising events, e.g. preparing card readers, paperwork, and reconciling cash.

 Financial Reporting

• Producing timely and accurate monthly management accounts, accompanied by analysis, commentary, and project-level breakdowns.
• Providing analysis and ad-hoc financial information as required.
• Maintain and regularly update the restricted fund spreadsheet, ensuring accurate tracking of income, expenditure, and balances in line with donor and grant requirements.

Budget Management

• Supporting the preparation of the annual Excel-based organisational budget and quarterly forecasts.
• Participating in budget meetings with managers to ensure robust and realistic financial plans.
• Assisting project managers with the preparation of Excel-based project budgets.

Audit

Preparation for the annual audit and compliance with statutory financial reporting requirements, including:

• Preparing audit documentation and working papers in collaboration with the Director of Finance & Resources.
• Acting as the primary point of contact for auditors, coordinating documentation requests before and during audit week.

Other

• Ensuring financial policies and processes remain fit for purpose, recommending and implementing improvements where needed.
• Acting as the main point of contact for financial queries, with support from the Director of Finance & Resources.
• Carrying out any other duties reasonably required to support the effective financial management of Sarcoma UK.
• Adapting to the needs of a developing organisation and undertaking additional responsibilities as necessary.

 The Opportunity:

As Operations and Impact Manager, you will provide the operational stability and strategic insight that enables our team to fight for equality for young migrants. By ensuring strong systems, financial health, and data-driven impact evaluation, you will help us deliver campaigns, advocacy, and support that change lives. Your work will empower We Belong to grow sustainably, remain accountable, and amplify the voices of young migrants across the UK.

Key Responsibilities:

·Lead organisational systems and operations to ensure smooth, efficient processes across finance, compliance, and team workflows.

·Drive impact and learning frameworks, embedding data-driven insights into strategy and reporting.

·Manage cross-team projects and fundraising pipelines, supporting timely delivery of proposals and reports.

·Support governance and strategic planning, preparing board papers and ensuring compliance.

·Line manage communications, ensuring campaigns and content reflect We Belong’s mission and values.

Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation?

VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams.

This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development.

Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company’s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company’s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice. 

You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you’ll have the core skills we are looking for.

Closing date for applications: Midday Tuesday 6 January 2026

Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).

Customer Operations Coordinator
£27,007 per year (London Living Wage)
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

We’re seeking a Customer Operations Coordinator to join our team!

 What the job involves
You’ll be joining the Gift Aid, Compliance and Fulfilment Team within Customer Engagement and Experience. Your main focus will be making sure our supporters feel valued and appreciated for their contributions, helping to build lasting relationships so they want to support us again. You’ll also play an important part in a new project to refresh how Prostate Cancer UK thanks its supporters.

Working closely with colleagues in Ecommerce, Fulfilment, and Compliance, you’ll help with admin tasks and manage incoming queries, with an initial focus on Trading. You’ll keep our CRM, Raiser’s Edge NXT, accurate and up to date through daily data input, following our policies, and other regulatory requirements. You’ll develop a good understanding of our activity calendar and how it affects our customers, build positive relationships with them, and act as their advocate internally and with our fulfilment house when needed.

We’re a busy, fast-growing department so we’re looking for someone who’s keen to learn with us and comfortable adapting to a rapidly changing environment.

 What we want from you
We’re looking for a customer operations coordinator who’s an excellent communicator, with genuine enthusiasm for building loyalty and delivering high quality customer experiences. You’ll be comfortable engaging with internal and external stakeholders at all levels and able to build positive, professional relationships with ease. You’ll bring strong organisational skills to support complex and overlapping activity, using your own initiative when needed.

You’ll be able to manage multiple competing priorities and deliver to deadlines in a fast-paced environment. You’ll have experience of using a database to maintain and update accurate customer records, and you’ll feel confident handling a wide range of customer queries, knowing how to prioritise them and when to collate and feed insights back internally. You’ll be used to working collaboratively across several busy teams with a clear customer-first focus, and you’ll have a proven ability to handle sensitive and confidential information with discretion. You’ll also have experience of working in a customer-focused environment.

If this sounds like you, we can’t wait to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

 We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

The closing date is Sunday 11th January 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 19th January 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: £75,000 per annum + 10% company pension
Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Founded in 1993 by neurologists at The Walton Centre, we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do: more than half of our staff and many of our volunteers have lived experience of neurological conditions.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 3–5 year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams — fundraising, legacies and commercial activity — to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:
 

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach — a chance to influence neuro-health practice and commissioning across the UK.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you enjoy crafting stories that bridge divides and create powerful connections? Are you an organised, proactive operator who thrives in a dynamic team? Do you want to help shape a growing community of social leaders tackling poverty in the United Kingdom?

UK Acumen Academy is looking for a Communications & Operations Officer to support our programmes and spread the word about our UK Fellows. We are seeking a self-starter with experience designing and delivering impactful communications who’s eager to learn, collaborate, and grow.

About UK Acumen Academy

UK Acumen Academy is a charity (Charity number 1185457) that develops and delivers transformative leadership programmes, including the Acumen Fellowship, to equip social entrepreneurs across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change. 

As the regional partner of Acumen Academy, the world’s school for social change, we are building a locally-rooted and globally-connected network of extraordinary leaders and organisations dedicated to solving problems of poverty and building a world based on dignity.

Through our flagship UK Fellows Programme, we have provided catalytic support to 85 Founders, CEOs, and senior leaders, whose innovations have positively impacted over 3 million lives across the United Kingdom.

Role Summary

As Communications & Operations Officer, you will strengthen how Acumen Academy UK communicates and delivers its mission - supporting bold social leaders and amplifying their stories of change.

Your focus will be on communications: creating and sharing campaigns that tell the story of our Fellows, programmes, and partnerships. Alongside this, you will play a key operations support role, ensuring the smooth running of our programmes, events, and participant communications.

Working closely with the UK Director, Senior Programme Manager, and Acumen Academy’s global marketing team, you’ll help shape how we reach new audiences, engage our growing community, and turn insights into action - while developing your own professional skills and networks.

This role is a full-time role and has a salary of £25,000 to £28,000 per year (depending on experience).

Key Responsibilities

Communications

• Design and deliver digital campaigns, newsletters, and social media that amplify the work and impact of UK Fellows

• Write and edit engaging content for blogs, reports, and events that tell the story of our community and partners

• Collaborate with Acumen Academy’s global marketing team to align messaging, share content, and contribute to global storytelling initiatives

• Track and evaluate engagement data to inform strategy and improve communications performance

• Create visual assets (using Canva or Adobe Creative Cloud) that are on-brand, accessible, and inspiring

Operations

• Coordinate event logistics, participant communications, and cohort updates to support smooth programme delivery

• Manage systems such as Airtable, GDrive, and Microsoft Excel for data tracking and reporting

• Support data collection and impact reporting for projects and funders

• Contribute to improving internal processes that strengthen the participant and partner experience

Qualifications and skills

• Experience creating and managing digital communications (email, social media, web, or campaigns)

• Have an eye for detail

• Can use data to learn and refine

• Comfortable with ambiguity and can take initiative

• Can build strong, authentic relationships and enjoy working collaboratively

• Care deeply about social change and are aligned with Acumen’s values: humility & audacity, integrity & respect, listening & leadership, generosity & accountability

Nice to have:

• Experience crafting stories that connect diverse audiences to purpose

• Familiarity with Canva, Adobe Creative Cloud, Hubspot, or similar tools

• Experience working in purpose-driven or community-focused organisations

• An understanding of the UK social-impact ecosystem

About Time to Shine: This role is part of the Time to Shine leadership programme established by The Rank Foundation. If successful, you will join a cohort of emerging leaders across the Rank network. Over 12 months, you will take part in structured training and peer learning designed to strengthen your leadership, communication, and organisational skills while contributing to your host organisation’s impact.

We encourage applications from people with a wide range of backgrounds and experiences. You do not need to meet every criterion to be considered. As this role is part of the Rank Foundation’s Time to Shine programme, we particularly welcome applications from people who may be underemployed or unemployed, while still warmly encouraging anyone who feels they could thrive in the role to apply.

Employee benefits at UK Acumen Academy

We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:

• Flexible working (with 2 days in the office)

• 33 fully flexible holiday days (including the 8 UK bank holidays)

• £600 annual budget for learning and development

• Access to all Acumen Academy’s online courses free of charge

• Monthly in-person team days

• Monthly working-from-home allowance

• Enhanced maternity and paternity leave

• 3% employer pension contribution

How to apply: 

• Stage 1: Complete your online application (tell us what you can do)

• Stage 2: Invited to an video interview with the UK Senior Programme Manager

• Stage 3: Invited to complete a short case-study exercise (show us what you can do)

• Stage 4: Invited to a video/in-person interview with the UK Acumen Academy team

Diversity: UK Acumen Academy knows that we are strongest when our team has a variety of experience, expertise, and insights to draw from. For us, diversity isn’t merely a strategy: it’s an essential part of our organisational success. We are committed to ensuring that UK Acumen Academy is representative of our society at large, and is an inclusive environment for all, regardless of race, sex, gender identity, sexual orientation, faith, and socioeconomic background.