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As our Operations Co-ordinator, you will play an important role in keeping Birthrights running smoothly. Working closely with the Operations Manager and wider team, you will support a range of administrative, HR and finance processes that enable our work to protect and advance human rights in maternity care across the UK.
We are looking for someone who is highly organised, proactive and detail-oriented, with strong communication skills and the ability to manage multiple priorities. Experience supporting administration, HR processes or finance tasks is desirable.
A commitment to human rights, equity and anti-oppressive practice is important, as is the ability to work collaboratively in a small, mission-driven organisation.
Download the full job pack below for more details, including the job description, person specification and how to apply.
Apply for our Operations Co-ordinator role by: 12pm (noon) on 6th April.
The client requests no contact from agencies or media sales.
Are you a programme manager who has experience of working on varied fundraising projects?
We’re looking for a Programme Manager (Income Generation), who will apply project management methodologies to align all fundraising activity with the divisional objective: to bring in the funds that make our work possible.
What does this role do?
As Programme Manager (Income Generation), you will:
Interviews for this role are provisionally scheduled for 16th and 17th April 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience of delivering complex programmes and business planning, ideally with experience in income generation or fundraising, with an understanding of the unique challenges and opportunities projects in this space present. Experience of supporting teams and projects through significant change, preferably supported by a qualification in project management. You’ll be an excellent communicator with strong stakeholder management skills, who works proactively and autonomously, and has experience of managing project budgets. A commitment and passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Title: Director of Data Science, AI & Research
Reporting To: Chief Executive Officer
Location: Hybrid, working from home and our office based in West London
Salary: £95,000 - £100,000 per annum, dependant on experience
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
Closing Date: 20th April 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants
Job Purpose
The Director of Data Science, AI and Research leads our outstanding Data Insights Team which has expertise across data engineering, analytics, data science, machine learning, generative AI, and psychology, and works to provide insights which enhance our services and which we share with others in the sector, policy makers and politicians, service users and the general public.
The Director of Data Science, AI and Research works directly with the CEO and plays a central role in leading the strategy and development of the organisation, and is responsible for key external relationships across government, the mental health sector, funders, and researchers.
Key Responsibilities
Person Specification
Essential
Strong experience with recruiting, retaining, and managing data professionals / scientists.
Experience with developing data and organisational strategy at a senior level.
Deep understanding of data analytics, data science, AI and machine learning, and qualitative approaches.
Experience engaging with a broad range of senior internal and external stakeholders.
Demonstrable knowledge and experience in mental health / psychology / neuroscience.
Excellent attention to detail, rigour, and thoroughness.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
We are currently recruiting for a new Development Manager.
Are you… an experienced fundraiser looking for a new challenge at the forefront of new theatre writing?
Or someone who has had at least two years experience in fundraising and is now ready to step up?
We are seeking a dynamic individual who is excited by our artistic mission to join HighTide’s friendly and dynamic team, responsible for delivering our fundraising potential. They will work across individual giving, trusts and foundations and corporate partnerships, collaborating closely with the CEO to develop long- term relationships with current and potential supporters across Individual Giving, Trusts and Foundations and Corporate Supporters.
All of the information is available in the Recruitment Pack available on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.
We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.
Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.
If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.
Why this role matters
This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.
The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.
Role description: Senior Fundraising Manager (Full recruitment pack and application process is attached below.)
Strategic leadership
Income growth & diversification
As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.
CRM
Data & impact
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
About Us
Bringing Unity Back into the Community (BUBIC) rebuilds lives through peer support, practical action and unwavering community presence. A peer‑led charity supporting people facing substance misuse, homelessness, exploitation and multiple disadvantage in Haringey.
Job Purpose
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
Please see attached the full job description.
None
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £36,547 - £39,372
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA847
Main Purpose and Scope of the Job:
Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.
Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.
Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.
Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.
Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.
We’re looking for:
An experienced project manager who enjoys a flexible and iterative approach.
A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.
A values led bid writer who has experience of co-creating successful grant funding bids.
A creative thinker who enjoys a productive and responsive environment.
An enthusiastic collaborator who will build strong relationships with our team, members and partners.
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
About the work
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.
We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.
Job purpose
To lead and deliver a range priority projects and funding bids for the charity.
The purpose of the role includes:
What you’ll bring to the role
Personal qualities
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.
Employee benefits include:
25 days annual leave (pro rata) plus Bank Holidays
5% employer pension contribution
Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
A range of discounts on retail, entertainment, travel and wellbeing.
If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.
All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
If you would prefer to submit a video (up to five minutes), outlining your experience and what you’ll bring to the role please get in touch.
• Applications close: Wednesday 8th April (9am)
• Interviews: Tuesday 21st April (online)
• Start date: as soon as possible, to be agreed with the successful candidate
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.
The Operations Associate is an administration role which will provide vital day to day coordination for the Foundation's leadership and operations teams. This role will require close attention to detail, strong planning and organisational skills, and a proactive mindset.
The Operations and Administration Associate will be comfortable working alongside all internal colleagues, and building relationships with external stakeholders whilst providing administrative support.
The key areas of responsibility for this role are:
Providing administrative and diary support to the CEO and Executive Team (40% of role)
Providing administrative support to our programme delivery, supporting the smooth running of our activities and events (30% of role)
Supporting the smooth running of organisation wide operations, including HR and finance administration, internal events and office management. (30% of role)
Team Overview
The role sits within our Operations Team, reporting to the Director of Operations.
We are growing and strengthening our Operations Team, consisting of the Director of Operations, Events and Operations Officer, Programme Operations Officer and Finance Officer. Our remit is to ensure the smooth running of our organisation, through developing robust systems, efficient processes, accurate data management, and effective support for our programmes and partners.
This role will also contribute within a new cross-organisational circle that brings together colleagues from operations, communications and evaluation to share insights and support the ongoing development and quality of our programmes.
Duties
Administrative and diary support to Executive Team
We have an Executive Team consisting of a CEO, 3 Executive Directors and Director of Operations. Working closely with the team, you will:
Act as the primary point of contact for the CEO and Executive Director's schedules.
Proactively manage complex diaries, resolving scheduling conflicts and ensuring appropriate balance between meetings, event delivery and office time.
Manage travel arrangements, accommodation bookings, and logistics for the executive team.
Provide meeting support, including scheduling, preparing agendas, and taking minutes or tracking action points for leadership meetings.
2. Administrative support to our programme delivery
You will hold close day to day contact with our Events and Operations Officer, who is responsible for the smooth running and participant experience at all of our in person events. We are growing our offer to our partners and programme members, and as such, have a growing number of administrative and supporting tasks, including:
Support the logistics of external programme events, including booking venues, arranging catering, and managing travel.
Produce and manage event registers and attendee lists.
Assist with key processes relating to programme partner onboarding and offboarding.
Support data entry and ensure accurate records are kept within our CRM (HubSpot) regarding programme activities.
3. Organisation wide operational support
We have a lean backbone team, who are responsible for the smooth running of our operational functions. We strive to implement policies and processes that are clear, and reduce burden on the wider team, which in turn allows them to focus on achieving our organisation's goals. You will:
Finance Administration: Support the Finance Officer with routine financial administration, including raising invoices, tracking expenses, and assisting with the partner payment process.
HR & Office Management: Support central operational tasks such as ordering IT equipment, managing office supplies, and assisting with basic HR administration (e.g. new starter onboarding documentation).
Internal Events: Coordinate logistics for internal team meetings, staff away days, and organisation-wide events.
General Admin: Monitor central shared inboxes, routing inquiries to the appropriate team members, and handle general administrative duties to ensure smooth office and remote-work operations.
Working at The Reach Foundation
Our Values
Here are the Reach Foundation, we have a set of lived values that guide our work;
Rigour. We are clear slighted about the challenges babies, children and young people face. We use the best available evidence to inform our work, strive for excellence in all we do and support each other to attain this.
Relationships. We invest in building the strong relationships needed to tackle challenging, complex problems.
Intentionality. The most important decisions we make are about how we use our time and energy. We evaluate our work and think very carefully about what we start, stop and continue doing.
Action. We have a strong bias to action. We believe that also long as we learn and adapt and work with others, we can make positive change for babies, children and young people.
Justice. We are working to create a more socially just world. The way we work should always support that goal.
How we work
This role is advertised as working from home. Our Director of Operations lives in Leeds, and we would like to open this role to someone who is committed to working from a location near Leeds once a week/fortnight.
The role will not entail significant travel, but we would expect the successful candidate to attend 6 team days per year, and staff the occasional event.
We adopt an agile working policy, and believe great work happens when people feel trusted, connected, and able to adapt to what the day asks of them. In practice, agile working to us means:
We expect you to fully deliver your work. Our commitments and deadlines to each other and our partners matter, and work is completed on time and to the standard our team agrees on.
You are trusted to organise your day thoughtfully, meaning you can start early or finish later, take a longer lunch break, or work from home.
We expect you to communicate regularly. A remote team relies on connection, therefore we expect you to keep your team in the loop, share challenges and be open to shifting plans if needed.
Ultimately, we believe blending responsibility with flexibility means you are able to bring your best self to work.
Our Commitment to Inclusion
We believe that we can't tackle the complex challenges facing babies, children, and young people, without catalysing action that draws from diverse perspectives and is led by a wide range of voices. We are therefore committed to an inclusive world where every voice, experience, and background contributes to our shared goal of a more socially just future for all - within, around and beyond our organisation.
As we seek to build a team as diverse as the communities we serve, we actively encourage applications from anyone who feels their skills, experience and motivations could serve well in this role. We strongly encourage those with varied lived experiences, disciplines and identities to apply.
Other Details
Salary: £29,664
Interview: Week Beginning 26th April (online)
Stella Maris UK is seeking an experienced and strategic Head of International Programmes to drive delivery of our international strategy and strengthen our global network.
This is a senior leadership role with responsibility for building strong relationships with international partners, identifying programme opportunities, and securing sustainable funding from corporates, trusts and foundations. The role will oversee the development and delivery of high-impact projects, ensure effective grant management and reporting, and support capacity building across the global Stella Maris network.
The role requires regular international travel to build partnerships, support programme delivery, and represent Stella Maris at meetings, conferences and network events.
We are looking for a confident leader with a strong track record in international development, grant fundraising, and stakeholder management, alongside the ability to translate strategy into delivery.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



Strategic Partnerships Manager
MedicAlert
Salary: £37,000
Location: Office based; hybrid; or home based (with 1-2 days per month at the office)
Contract: Permanent, full-time
Charity People is delighted to be partnering with MedicAlert to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth.
MedicAlert is the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, MedicAlert ensures vital medical information is available when it matters most.
2024 marked the 60th anniversary of The MedicAlert Foundation. Over six decades, MedicAlert has been a trusted provider of emergency identification for individuals with medical conditions and allergies.
MedicAlert's purpose is simple yet powerful:
To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly.
This role offers a brilliant opportunity to shape and grow MedicAlert's strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives.
The role
As Strategic Partnerships Manager, you will be a driving force behind MedicAlert's life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors.
You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth
Key responsibilities
About you
You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results.
You are likely to bring:
Application process & timeline
To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps.
Closing date: Monday 13th April
First stage interviews: Tuesday 21st April
Second stage interviews: Tuesday 28th April
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Program Director (Youth Employment)
Prospectus is supporting an independent foundation seeking a Program Director (Youth Employment) who can complement the existing team by virtue of their experience in labor market economics, workforce development, value chain transformation, and/or the prioritization of public-sector investment in critical economic sectors.
Program Directors work with their government counterparts to design and support implementation of transformative programs, and many government counterparts are prioritizing youth employment. Program Directors are accountable to the CEO and are responsible for ensuring quality execution of programs; strengthening routine monitoring systems; leading evidence-based decision-making; and driving highly leveraged outcomes.
Program Directors each work on a variety of matters related to human capital development and contribute to programs in different African geographies. You can expect a dynamic environment and a culture of collaboration, innovation, and drive for highly leveraged outcomes.
Candidate Profile
Terms
How to Apply
To apply for the role, please upload your CV together with a supporting statement (no more than 500 words) onto the Prospectus website.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website.
Recruitment Timetable (Subject to Change)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Brompton Fountain supports children's heart and lung care at Guys and St Thomas’ NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas’, Evelina London Children’s Hospital and their partner hospitals.
Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust
network.
The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy’s and St Thomas’ NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects.
Key objectives of the job
Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats.
Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events.
Obtaining and filing photo consent forms for any photography for promotional use.
Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects.
Assist with the upkeep of parent communal areas, including stock levels and general maintenance.
Order products as directed by Hospital Services Manager
Accurately recording charitable output, to be used for reporting purposes.
Arranging travel and accommodation for families as part of our support services.
Contribute ideas to improve services and identify unmet needs among families.
Communication and representation
Communication with parents and families during face to face, telephone, email and social media interactions.
Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required)
Assist with the creation of regular charity newsletters through copywriting.
Act as an ambassador for the charity when attending events and activities.
Additional duties
Ensure that up to date written records and activity data are maintained in accordance with professional and charity standards.
Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety.
Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs.
Be vigilant and aware of all stock, merchandise and resources owned by the charity.
Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash).
Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post.
Participate in safeguarding training and mandatory Trust/charity training.
Complete merchandise sales from charity office as and when necessary.
Person specification
Essential
Experience of working or volunteering with children, young people and families.
Proven ability to deliver high-quality support in a service-driven environment.
Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity.
Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture.
Calm under pressure.
Strong organisational skills.
Experience handling sensitive information appropriately.
Personal drive, energy, integrity, adaptability and responsibility.
Good IT skills, including competence in Microsoft Office products.
Excellent personal and communication skills, including written and spoken English.
Reliable and punctual
High level of attention to detail.
Excellent references will be required.
Enhanced DBS check will be required.
Desirable
Experience of working directly with children/families who have additional health needs.
Experience of working or volunteering within a hospital.
Experience of working within an office/admin setting.
Knowledge of the NHS environment.
Previous charity or third-sector experience.
We support children's heart and lung care at Royal Brompton Hospital and its network of partner hospitals throughout London and the South East.
The client requests no contact from agencies or media sales.
Harris Hill is recruiting for a Financial Controller for this Community-Based, Charity based in Central London (Hybrid)
The Role