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The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for a strategically minded and highly committed individual to lead our System Navigation Services. This person will be responsible for developing exceptional services to help people seeking sanctuary navigate the systems they are forced to exist in and delivering these in solidarity with those seeking sanctuary.These System Navigation Services - The Sanctuary, The Drop-In, The Sheffield Project for Refugee Integration and Growth (SPRING), and our Volunteering Team - are exciting, joyful, and powerful city-wide services that are developed alongside the community of people seeking sanctuary. They are both impressive in their current form and have so much potential for the right candidate to build and develop them further.
Alongside this work, we also expect a successful candidate will also have a deep understanding of systemic change, understand our unique role in that work, and understand how their role contributes to systemic change.
Ultimately, this is a position of leadership within a highly trusted and impactful organisation at the forefront of the movement for the rights of people seeking sanctuary. We are truly excited about bringing on someone to join us on the journey we are all on together – towards a city that is safe and welcoming for those seeking sanctuary. In a time when that vision seems to be receding from us, we believe this work is more important than ever.
The client requests no contact from agencies or media sales.
The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. We lead the charity’s media and strategic communications activity, ensuring clear, accurate and compelling storytelling that supports research, fundraising and organisational priorities. The Strategic Communications Officer will be part of the Corporate Communications team – one of several specialist teams in the wider Department.
The Strategic Communications Officer will play an important role in delivering high‑quality campaign and communications activity that supports ARUK’s strategic goals. Reporting to the Corporate Communications Manager, this individual will mainly work collaboratively with colleagues across Brand and Strategic Marketing on our big impact campaigns, as well as supporting the corporate communications team when capacity requires – this could be working with the CEO office, Fundraising or filling a need from the wider team.
The role holder will help to coordinate campaign workflows, gather accurate information, and support the delivery of integrated communications activity. The Strategic Communications Officer will contribute to the smooth running of campaigns by maintaining organised processes, supporting planning and reporting, and helping to produce content that strengthens understanding of dementia and the urgent need for research. The postholder will also help to create engaging, accessible content for cross‑channel campaigns and ensure that messaging is consistent, evidence‑based and aligned with organisational priorities.
Projects to own and drive forward include World Alzheimer’s Month, the Christmas campaign, and other key organisational priorities.
Key Responsibilities:
Delivery & Production
· Support the research and production of campaigns and projects, including the World Alzheimer’s Month, Christmas campaigns and other Brand activity.
· Support on development of communication plans and materials for supporter‑facing activities and campaigns.
· Write, edit and proof content for campaigns and projects ensuring accuracy and narrative alignment.
· Prepare, write, pitch and issue media stories to generate coverage for our initiatives and campaigns.
Research & Information Support
· Monitor external trends and sector‑relevant topics to inform content and news planning.
Cross‑Team Support & Collaboration
· Work collaboratively with the Brand team, as well as the wider communications teams on shared projects.
· Support internal communications and the social media team for priority campaigns and strategic projects.
· Build strong relationships with internal stakeholders to understand content needs.
· Work closely with teams to ensure their content embodies Alzheimer’s Research UK tone of voice.
Administration, Planning & Coordination
· Provide project coordination support for major cross‑channel campaigns and key organisation publications.
· Maintain clear documentation ensuring campaign materials and project assets are well organised.
· Contribute to content calendars for news and campaigns.
· Manage external freelance support in peak periods.
Quality, Accuracy & Compliance
· Support continuous improvement by sharing campaign insights and recommending enhancements, including introducing repeatable process and templates.
· Champion equity, diversity and inclusion in all communications.
· Ensure clear, accurate and consistent messaging across all outputs.
What This Role Delivers
· Engaging, accessible cross‑channel campaign content that strengthens ARUK’s strategic communications.
· Improved coordination of major brand activity and strategic communications projects.
Knowledge, skills and experience needed:
· Experience in communications, campaigns, marketing or digital content roles.
Strong writing, editing and proofing skills with attention to detail.
· Experience producing content across multiple channels.
Ability to adapt complex topics into engaging communications.
· Experience supporting cross‑team partnerships or agencies.
· Strong organisational skills and ability to manage multiple deadlines and projects.
· Creative thinker with proactive, solutions‑focused approach.
· Collaborative, confident working across teams.
· Able to work independently with strong attention to detail.
· Confidence using digital tools, CMS platforms and MS Office.
· Enthusiastic about learning and communications best practice
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities.
We are seeking a Communications Officer, Research to join the Research Communications Team. This role will support the planning, production and delivery of engaging communications that explain and promote the charity’s research priorities. Working closely with the Research team and colleagues across Communications, the postholder helps highlight key scientific developments, research programmes and organisational priorities. They act as a communications partner to the Research Directorate, helping to shape research narratives and producing high‑quality content that brings our science to life.
Key Responsibilities:
Delivery & Production
· Produce clear, accurate content about research programmes (e.g., messaging, FAQs, web content, slide decks).
· Maintain and update supporter/public-facing research content on the website.
· Ensure communication materials adhere to brand guidelines and meet accessibility criteria.
Research & Information Support
· Assist with planning and producing updates from research conferences for internal use.
· Develop researcher-friendly content and impact stories, working with the Content Team.
· Contribute to research-facing social media content and updates.
Cross-Team Support & Collaboration
· Support communications for research initiatives such as the Biomarker Challenge, Dementia Frontiers Fund, Clinical Accelerator, Brain Bank and partnerships.
· Coordinate content and communications with partners in our research programmes, sharing credit and amplifying reach.
· Work collaboratively with Research, Policy and Communications colleagues to ensure accurate, consistent messaging.
Administration, Planning & Coordination
· Provide administrative, planning and coordination support for research communications activities as required.
Quality, Accuracy & Compliance
· Ensure all communications output is accurate, high-quality and aligned with accessibility and regulatory requirements.
What This Role Delivers
· High-quality research content that increases understanding of the charity’s research aims and work.
· Clear, consistent messaging across research communications.
· Effective support for research programmes, digital content and organisational storytelling.
Knowledge, skills and experience needed:
· Experience in communications, science communication or a related field.
· Ability to translate scientific or technical information into clear, engaging content.
· Strong writing skills and attention to accuracy.
· Background in science, research or health.
· Strong written communication and editing skills.
· Ability to communicate complex ideas simply.
· Organised, reliable and able to manage multiple tasks.
· Collaborative and comfortable working with different teams.
· Sound judgement and willingness to ask for guidance when needed.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with the UK’s regulatory body for the engineering profession to recruit for a Head of Regulation and Governance to lead their Licensing, Governance and Strategy functions in support of providing effective risk-based regulation.
As a key member of the Executive Team, the post holder will support the CEO in the development, delivery and performance monitoring of the organisational strategy. Leading a small team, other responsibilities include overseeing the performance of the licensing system and governance function, including support to the Board of Trustees and oversight of the organisation’s risk framework. The Head will also provide advice to stakeholders on key regulatory matters and represent the organisation’s regulatory position in national and international contexts.
The successful candidate will bring excellent governance experience having managed organisational governance in a previous role, as well as demonstrable experience of working successfully with a Board of Trustees. Through previous team management experience, you will have developed exceptional management and leadership qualities and have the ability to balance your time effectively across the Executive team, Board, your team and the wider organisation. A strong communicator, you will be equally adept at communicating with internal and external stakeholders at all levels.
For details on how to apply and to view the full job description please follow through to the advert link on the Prospectus website.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Location: The Upper Room, Shepherd’s Bush, London W12
Hours: Part-time, 28 hours per week (4 days)
Contract: Permanent
Salary: £40,000–£42,000 FTE (£32,000–£33,600 actual salary for 4 days)
Working Pattern: Hybrid, with at least 1 day per week in the office
Reports to: CEO
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About the Role
The Upper Room (TUR) supports individuals experiencing homelessness, poverty, social exclusion and involvement with the criminal justice system. Through UR4Meals and UR4Driving we provide practical support, dignity and opportunity to some of the most disadvantaged members of our community in West London.
We are seeking an experienced Trusts and Grants Manager to take full ownership of and grow our most important income stream.
Trusts and foundations account for over half of our income, and we have an established portfolio of funders alongside several multi-year grants. This role is central to maintaining that income and driving its growth.
This is a hands-on, autonomous role requiring someone who can independently manage a live pipeline, write high-quality applications, and build strong, long-term funder relationships.
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Key Responsibilities
Trusts and Foundations Fundraising (lead responsibility)
Strategy and Income Growth
Wider Contribution
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Person Specification
Essential
Desirable
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Why Join Us
The Upper Room is a values-led organisation committed to empowering people facing poverty and exclusion. You will be joining a small, committed and supportive team, with the opportunity to take real ownership of a critical income stream.
This role offers the chance to work closely with the CEO and play a direct role in strengthening the organisation’s sustainability and impact.
Flexible working arrangements are supported, with at least one day per week in the office.
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Additional Information
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How to Apply
Please send your CV along with:
We welcome informal conversations prior to application.
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Recruitment Process
Panel interview focused on experience, track record and approach to trusts and grants fundraising
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Closing Date
11.30pm, 30th April 2026
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential



The client requests no contact from agencies or media sales.
This is a rare opportunity to join our dynamic and successful team as the Head of our Income Generation and Marketing teams. The key role for the Head of Income Generation is to maintain a sustainable level of fundraising and by increasing the income from paid placements through our relationships with Health Trusts and Councils in Merseyside and Cheshire in particular. The postholder will also play a key role in the branding transition to Little Lights Liverpool, managing and overseeing our marketing activities.
We are looking for someone with proven senior-level experience in income generation within the charity, health or care sector, and with a track record of growing income through commissioning or fundraising. You will need to be a strategic thinker with the confidence and compassion needed to build productive relationships and to manage our passionate and hard-working team.
Zoe's Place Baby Hospice was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.
In late 2024 the people of Liverpool, the Northwest, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and the state-of-the-art new facility in West Derby is under construction.
As work begins on our new hospice facility, our dedicated team continues to deliver specialised care from our existing site, and our team of fundraising, marketing, finance, compliance and administration professionals work hard to keep the charity operating smoothly.
The postholder benefits from a competitive salary and benefits package, the opportunity to make a real difference to an incredible cause, and you will be joining the charity at a pivotal point in its development.
Liverpool Zoe's Place provides respite, palliative and therapeutic care to babies and young children with complex needs, and their families.
The client requests no contact from agencies or media sales.
Salary: £87,500 per annum
Hours: 37.5 hours per week
Location: Hybrid – remote/Exeter with regular attendance at HQ, plus regular travel to other DAA sites and events as required
Duration: Permanent
The Role
The Income Generation Director plays a pivotal leadership role in enabling Devon Air Ambulance to deliver its mission through strong, trusted relationships with the public, supporters, partners and stakeholders. You will be responsible for the strategic leadership of income generation, communications and public engagement, as the Income Generation Director brings together fundraising, marketing, communications and commercial activity to grow support for Devon Air Ambulance and generate long-term sustainable income.
As a member of the Senior Leadership Team, you will contribute to the development and delivery of the corporate strategy, providing insight, challenge and leadership across the organisation. You will hold responsibility for public engagement and income generation activity across both the Charity and the Trading Company. The postholder will need to be willing to hold/apply for a Gambling Commission Personal Management Licence for the lottery.
The Candidate
We're seeking an inspirational leader who is collaborative and open, and can provide cross-departmental support to all teams, with the ability to achieve strategic goals. The ideal candidate will be able to role model a culture of integrity, honesty and openness with demonstrable experience of senior leadership within public engagement, income generation communications, marketing or a related field. They will have excellent interpersonal skills and be able to build effective partnerships with internal and external stakeholders, being able to influence and have a tangible impact on income generation. The candidate will be able to operate in a dynamic and high-profile environment with the confidence to innovate and take informed risks.
As the role will require engagement with communities, staff and supporters across the county, it is essential that the candidate has a full driving licence.
The Package
Salary: £87,500 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:
Find out more about our staff benefits on our website.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
Are you a commercially minded fundraiser, passionate about garnering support for a cause you love? Come and join #TeamMercury as our new Head of Development and Partnerships.
We are looking for someone with a strong track record in identifying and securing funding, building commercial partnerships, and nurturing meaningful strategic relationships that drive sustainable growth.
The successful candidate is creative, highly collaborative and forward-thinking. You will bring experience across a range of fundraising approaches and the ability to make the most of a mix of commercial streams. We would love to hear from you!
To find out more, download the candidate pack.
Applications close at 10am on Monday 18 May 2026. First round of interviews will take place on Wednesday, 27 May 2026.
We believe that the transformative power of theatre can enrich the lives of our community. We are Colchester. We are for everyone.



The client requests no contact from agencies or media sales.
We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026
JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.
Finance and Operations Director
Location: Brighton, UK
Contract Type: Permanent
Salary: £57k - £60k. The role also includes the potential for an additional payment of up to £5,000, linked to the achievement of agreed financial performance indicators (e.g. reserve levels).
· Lead finance and operations for an international charity transforming lives through clean energy access across Africa and Asia
· Shape organisational strategy, governance and financial systems whilst managing a global finance function across multiple countries
· Join a values-driven organisation with 15+ years' experience reaching over 240,000 people to date
A Brighton based International NGO is seeking an experienced Finance and Operations Director to lead its finance, compliance and operational functions. This is a strategic leadership role with real impact, supporting an international charity on a mission to enable people living in poverty to access clean energy, empowering them to develop sustainable and resilient livelihoods, and mitigating the impact of climate change.
The organisation has around 10 staff in the UK, with further teams across Kenya & Nepal where the key programmes are based.
Position Overview
You will lead the organisation’s global finance and operations team, ensuring robust financial governance, strategic planning and compliance across the organisation. You will directly report to the CEO as well as provide reports to the Finance and Audit committee of the board. You will manage financial systems and processes, oversee programme budgets, and lead on IT, facilities and health and safety matters. The role will also act as Company Secretary. The position is offered on a full-time permanent basis – with hybrid working available, ideally with a minimum of 2 days per week onsite in Brighton.
Responsibilities
· Lead strategic planning, governance and financial reporting to the Board
· Prepare quarterly rolling forecasts and monthly financial reporting across all regions
· Prepare year-end statutory accounts and lead audit processes
· Oversee payment processing and maintain accurate financial transaction records
· Quality-assure project budgets and undertake financial due diligence on partners
· Lead development and implementation of IT, procurement and health and safety policies and processes
· Manage outsourced IT providers and HR systems
· As Company Secretary, ensure regulatory compliance
· Provide line management to the Finance and Operations Team (1 direct report in the UK, 2 dotted line reports overseas)
Requirements
Essential qualifications and experience:
· Full UK recognised accounting qualification (ACA, ACCA or CIMA)
· Strategic financial leadership experience including organisational budgeting and reporting
· Strong knowledge of charity governance and charity accounting (SORP)
· Experience preparing financial year-end accounts and audit information
· International programme finance experience including project budgeting and global financial transfers
· Experience building effective relationships with staff, stakeholders and trustees
· Some experience overseeing IT requirements, cybersecurity and digital software selection
Essential skills:
· Confident, collaborative leader with strategic thinking ability
· Strong financial analysis and reporting capabilities
· Excellent written and verbal communication skills
· IT oversight and digital software implementation experience
· The post-holder must possess sensitivity to ethnicity, and gender and will, at all times, adhere to the organisation’s Safeguarding Policy and Code of Conduct.
Desirable:
· Working knowledge of QuickBooks
Benefits include:
· Permanent role offering the opportunity to make lasting impact
· Competitive salary with potential for up to £5,000 additional payment
· Work for an organisation with strong values, collaborative culture and commitment to tackling climate change
Please note the organisation is unable to sponsor employment visas, so applicants must have the full right to work in the UK without restriction.
How to Apply
If you're an experienced Finance and Operations leader with charity accounting expertise and strategic vision, please send your CV to Jamie Reynolds at Marble Mayne Recruitment or reply to this advert.
We are committed to building a diverse and inclusive team and particularly encourage applications from individuals from underrepresented groups.
Key dates
Closing date: Friday 8th May at 5pm
Interviews: 1st stage interviews to take place week commencing 18th May, with a second stage to follow.
Fauna & Flora is seeking a highly experienced conservation professional to fulfil the role of Country Director, South Sudan, assuming responsibility for the development, management and implementation of F&F’s growing South Sudan programme.
The successful candidate will have experience in providing technical input into the design, development, implementation and evaluation of biodiversity and conservation projects within conflict affected countries in Africa. They will also demonstrate a strong proven track record in operational, project, grant and financial management at a similar level and be skilled in providing strategic advice.
Strong leadership and people management skills are essential to the role to build and lead a professional team that delivers effectively against project aims, objectives and timelines. The role also requires a skilled and credible communicator, who is confident in developing and managing relationships at senior level with partner organisations and relevant stakeholders, including donors, funders and government.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Wednesday, 20 April 2026. Interviews are likely to take place the week commencing Monday, 25 May 2026.
The client requests no contact from agencies or media sales.