The Wolfson Foundation is a charity that awards grants to support excellence in the fields of science, health, heritage, humanities and the arts, with education and research underpinning everything that we do. We are one of the country’s largest funding charities, and in 2019 we allocated some £40m in grants.

We are recruiting for an important and exciting role: our Programme Manager (Heritage, Arts and Schools).

The post reports directly to the Head of Funding, line manages a Programme Officer and delivers all of our grant programmes in these areas, in line with our new Strategic Framework which will be launched in spring 2020. The key areas of focus are heritage, museums & galleries, libraries & archives, performing arts, as well as secondary schools. The role also provides support on the administration of the Wolfson History Prize.

The successful applicant will have an enthusiasm for the sectors covered by this role, and it is expected that they will have at least three years of experience in one or more of the programme areas. Some experience of grant-making would be preferred, although we recognise that the role is also likely to appeal to individuals looking to build on their experience in the cultural or educational sectors and take their first step into a philanthropic organisation.

Essential skills include outstanding organisational and administrative skills, a high level of attention to detail and the ability to work flexibly, managing a varied workload under pressure. The individual needs to be able to work effectively as part of a small team while also being capable of undertaking independent work. Creating and maintaining high quality relationships with a wide range of stakeholders at varying levels of seniority is critical.

The Foundation is able to offer £35,000-40,000 per annum as part of a competitive remuneration package, including private health insurance and pension contribution.

Further information about the role can be found in the job description

How to apply

To apply, please send a copy of your CV accompanied by a cover letter (addressed to the Chief Executive) which outlines why you are suited to this role and how you meet the skills and experience profile listed in the job description.

The closing date for applications is 9am on Wednesday 11 March 2020.

It is expected that interviews will take place on Tuesday 24 March 2020.

We are looking for an experienced Executive Assistant to support the dynamic Director of Science at the beautiful Kew Gardens site in South West London.

This role provides an extremely exciting opportunity to work with the key player within the Science Directorate of Kew in support of Kew’s World Class Scientific research, alongside eminent Scientists and a small, friendly and enthusiastic team of PAs who between them support the Senior Science team.

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.

We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.

We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.

It is a very energising time to join Kew’s Science Director’s office as we are developing our next Science Strategy to help us build on our national and international contribution to safeguarding biodiversity and investigating plants and fungi, on which we all depend.

The successful candidate will have extensive experience as an Executive or Personal Assistant at a senior level in a medium to large sized organisation and will thrive on working in a fast-moving environment, with a varied mix of tasks and responsibilities. The role is pivotal in providing support to the Director of Science at Kew Gardens.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

The Camden Society (London) supports adults with a learning disability in their own home, at work and in their local community.

To build on the success of The Camden Society (London) over the past year, we are looking for a new Executive Director who has a lived experience of a learning disability.

£17,330.89 - £20,389.29 for working equal to 2 days a week

Being a Service Quality Director

As the Service Quality Director you will work with the Managing Director to run the company.  You will check the quality of support The Camden Society (London) gives people with a learning disability.  You will also help people with a learning disability to control The Camden Society (London) and have their voices heard.

About You

• As a person with a learning disability you will:
• Use what you know about having a learning disability to help others,
• Talk and listen to lots of different people,
• Tell the other directors what they do well and what they must do better,
• Make decisions and plans about The Camden Society (London)

If you are interested in learning about this job, or know someone who may be interested, please contact

for an application pack.  We are happy to have written, voice or video applications.

Closing date to apply is Monday 9th March 2020.

Interviews will be held on Thursday 19th March 2020.

Successful candidates will work 2 days a week. You will have help and support to do this job.

The Camden Society (London) is an equal  opportunities employer.

We are seeking a passionate and entrepreneurially minded fundraiser with proven ability in the small charity sector to deliver income over a variety of funding streams.Lifting Limits is a charity with a mission to challenge gender stereotyping and promote gender equality, in and through education.You will join us at an exciting time as we build on the success of our pilot year and scale our model for wider roll out.

The role will involve working with the Chief Executive on all aspects of fundraising and development. Key responsibilities include researching and advising on potential sources of funding, fostering relationships with funders, developing diverse income streams and writing funding applications.

You will have experience of fundraising and donor engagement across a number of different funding streams, a proven record of successful funding applications, an understanding of the charitable trust sector and excellent written and verbal communication skills.

Part time, 2-2.5 days per week (or equivalent hours)

6 month contract, to become permanent subject to procurement of funding for the post

To apply send your CV and a concise covering letter demonstrating how you meet the criteria for this position and why you want to work for Lifting Limits.

For full details of the role and how to apply please see the job description.

Closing date: noon on 9th March 2020

Lead Psychologist/Psychotherapist

Salary: £45-50k pa (Pro-rata)

Reports to: Chief Executive

Hours: 32-40 hours pw

Lead Psychotherapist/Psychologist.

Based in Vauxhall but travel across London and southern counties.

This is an opportunity to become a crucial part of the leadership of a dynamic organization providing residential psychologically informed recovery communities ‘where relationships are the treatment’. You will provide psychodynamic leadership to a small team of psychotherapists and, as part of the organisation’s senior team, clinical support to a small group of therapeutic communities (TC) providing psychologically informed environments (PIE) for young people and adults. You will also have the opportunity to carry a small clinical caseload of clients with complex presentations, including psychosis or personality disorders.

We work with people aged 16+ experiencing severe mental distress with diagnoses of psychosis or personality disorders, and enactments including self-harm, suicidal behaviours, alcohol and drug use, self-neglect, etc., most of whom have histories of compound trauma and long or multiple hospitalisations and placement breakdowns. You will use your neuro-psychodynamic understanding, your capacity to work with and through high levels of anxiety, your ability to focus on and articulate complex interpersonal dynamics, and your wisdom, to enable staff and managers in our services to provide the most enabling interactions they can to support our residents in their journey of healthy re-development and growth into recovery – to ‘get a life worth living’.

We are looking for a second (32-40 hours pw) Lead Psychotherapist to work alongside our other Lead Psychotherapist and two Senior Managers. You will join a growing, committed and vibrant organization at the forefront of best practice in mental healthcare at an exciting period of our development. We offer strong clinical support and CPD, a great working ethos and atmosphere, a real sense of belonging in an organization that profoundly cares about what we’re doing and how we do it, and the best terms and conditions we can afford.

For an informal conversation about the role, please contact Dr Peter Cockersell at the recruitment email provided to arrange a time for a phone conversation.

Purpose of role

CHT is developing a particular therapeutic style based on housing, community, and psychotherapy, in line with the principles of Therapeutic Communities, Psychologically Informed Environments and neuro-psychodynamic theory. The Lead Psychologist/Psychotherapist is a key role in the development of these new therapeutic environments and in the implementation of the clinical model.

The Lead Psychologist/Psychotherapist will provide leadership, management and clinical supervision to the Community Psychologists/Psychotherapists; work closely with the Senior Managers and Head of Services to lead, enable and develop therapeutic environments in all services; work closely with the Chief Executive to ensure clinical safety; lead on the development of CHT’s clinical offer, including further development of the model, managing relationships with families, and internal and external training; and play a key role in Clinical Meetings and as part of the Senior Team.

Primary tasks

1. Provide psychodynamic leadership, line management and clinical supervision to the Community Psychologists/Psychotherapists
2. Work alongside and support the Senior Managers and Head of Services in enabling a therapeutic environment in all CHT’s services
3. Work alongside the CEO to ensure clinical safety and to optimise treatment plans
4. Working with the Chief Executive and the Senior Team, to lead on the development of CHT’s clinical offer, training programme, and interactions with the families of CHT residents
5. Participate in Clinical Meetings and Senior Team meetings
6. Help keep up-dated and maintain CHT’s clinical policies and procedures
7. Support the Senior Managers and Head of Services in implementing the CHT clinical model and systematic outcome monitoring
8. Carry a small 1-1 caseload, offering individual psychodynamic psychotherapy to people with complex presentations

1. Management

• Work as part of a mutually supportive Senior Team with the Chief Executive, Head of Services and Senior Managers.
• Provide leadership and line management to Community Psychologists/Psychotherapists, including regular management supervision
• Work with Community Psychologists/Psychotherapists, and with the Senior Managers, to ensure positive dynamics within the service leadership dyads
• With the Head of Services and Senior Managers, ensure that formulations, treatment plans and recovery plans are up to date and of high quality
• With the Head of Services, ensure that outcomes data is regularly collected
• Attend a variety of meetings with Service Managers (leadership), staff (reflective practice) and with clients (e.g. community meetings, client reviews) and support the development and sustainment of a therapeutic environment.
• Provide an out of hour’s emergency backup service to project managers.
• Contribute to the recruitment of Service Managers and Psychologists/Psychotherapists.

2. Clinical practice

• Provide psychodynamic individual and/or group clinical supervisions as required.
• Provide 1-1 long-termpsychodynamic psychotherapy to a small number of clients.
• Attend regular clinical supervision with the Chief Executive.
• Practice within the ethical guidelines of your professional accrediting body.
• Attend internal training and ensure an up-to-date knowledge and understanding of neuro-psychodynamic theory and practice, and of Psychologically Informed Environments
• A commitment to a non-pathologising, recovery-oriented stance and a psychosocial model of human experience
• Make presentations at conferences and publish articles in academic journals and promote the work of the charity to commissioners and others by making presentations and networking.
• Maintain CPD and professional accreditation with BACP, UKCP and/or BPS, and provide details of up-to-date accreditation and insurances to CHT.

3. Development

• Work with the CEO and the senior team on the further development of CHT’s clinical model incorporating the principles of Therapeutic Communities, Psychologically Informed Environments, the Recovery approach and the neuro-psychodynamic understanding of development and the processes of psychological and emotional dysfunction and recovery
• Further develop CHT’s clinical offer, including developing an open psychotherapy service for people with diagnoses of psychosis and/or personality disorders
• Develop CHT’s offer to families of CHT residents
• Develop CHT’s training offer, including developing accredited trainings, and oversee the marketing and delivery of training and making an increasing surplus from the delivery of training

4. Monitoring and training

• Ensure the implementation of systematic clinical outcome monitoring through the consistent use of tools such as CORE and PROMs.
• Support the service management dyad in the use of other outcome tools such as Wellbeing Measures, HONOS, etc as required.
• Work with the Chief Executive and the Senior Team to develop and deliver internal training programmes for all levels of staff
• Manage the implementation of the internal and external training programmes
• Facilitate or co-facilitate internal and external trainings in aspects of CHT’s model of housing, community and therapy, and notably in neuro-psychodynamic theory and practice, community practice, reflective practice, and psychologically informed environments
• Provide training to staff through periodic masterclasses
• Write and present papers at conferences to a professional standard and publish articles in order raise CHT’s profile within the field.

5. General

• Comply with CHT’s Equal Opportunities Policy, Safeguarding Policy and other policies and procedures
• Act in the best interests of CHT and its clients, and to promote CHT’s values and value in all conversations and situations
• To take part in various duties appropriate to a member of the CHT Senior Team, and the leadership of a small service delivery charity
• Undertake training and professional development appropriate to the role, and in agreement with the Chief Executive
• To take part in regular meetings, supervisions and appraisals

Person Specification

• Qualification in psychotherapy: either UKCP registration, BACP accreditation, and/or BPS chartered status as a Counselling Psychologist, or as a Clinical Psychologist with additional training in psychodynamic perspectives.
• Experience of working psychodynamically in groups and individually.
• Experience of providing psychodynamic supervision.
• Experience of working with people experiencing mental health problems and mental distress, including psychosis, emotional instability and volatility, addictions and anxiety, depression, self-harm, attachment disorders, suicidality and complex presentations.
• Significant period (>3 years) of personal therapy.
• Good understanding of positive risk management.
• Understanding of the principles of reflective practice.
• Understanding of the principles of Psychologically Informed Environments.
• Understanding of psychosocial models of madness and a commitment to enabling recovery through psychosocial approaches.
• Understanding of safeguarding.
• Commitment to supervision and CPD.
• Ability to present complex personal and psychological information in a clear and intelligible manner.
• Ability to write reports, lead presentations and workshops, and provide training at a variety of levels.
• Ability to manage own and others’ anxiety.
• Good team worker.
• Sense of humour.

To apply please send attach your CV and covering letter

Closing date: 20/03/20

Interviews: TBC.

Please note: We will be interviewing candidates on a rolling basis and reserve the right to close the vacancy at any time, we would therefore advise interested candidates to submit applications as soon as possible.

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation that is highly regarded nationally and internationally in the counselling and psychotherapy field.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate

excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions. Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Meeting and Events Officer, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

The role is full time, 35 hours a week with 28 days annual leave per annum plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

The BPC is a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specifiation by 5pm on Monday 9th March 2020.   Applications without a covering letter will not be considered.

1st interviews will be on either 17th or 18th March 2020, successful candidates called to interview must be available on these dates. 

2nd interviews for successful candidates will follow within 2 weeks of the first interview dates.

Are you experienced in fundraising?  Are you looking to broaden your role?  This is an exciting opportunity to join a dynamic charity in a pivotal position.  Working closely with the Director you will cultivate an established network of donors to maximise income and lead on fundraising efforts and impact assessment.

You will be process driven with strong organisational skills and an attention to detail. You will lead the development of our operational infrastructure.

Background

Renaissance Foundation works with young people with significant challenges in their lives. We work with inspirational people, businesses and institutions to give our beneficiaries resilience, life experience and skills to enable them to achieve their potential.

We are at an exciting and pivotal point in our development, looking to broaden and grow our income streams, to invest in the development and scale of our programme, and to strengthen our processes and capacity to grow.

We are looking for a Head of Fundraising and Operations, who will play a critical role in making a success of our vision. This broad-ranging role will lead our fundraising efforts and impact assessment, and the development of our operational infrastructure.

Main duties and responsibilities:

Fundraising and impact assessment

The role will have principal responsibility for developing and delivering a fundraising strategy, building on the foundations that have increased income from around £40,000 to £180,000 over the past four years.

• We expect this to include:
  • Managing relationships, with the support of the CEO, with major donors
  • Managing relationships with and applications to trusts and foundations
  • Managing smaller donor programmes
  • Fundraising and engagement events
  • Communications with existing funders and other potential supporters
  • Managing the charity’s donor and supporter database
• Managing interns  working in this area
• Using the information captured by our outreach team to maintain and analyse information on participants and their activity, to develop case studies, and to measure our impact over time
• Ensuring that we remain clear on the needs of our participants, using research where necessary, and that our impact addresses these needs

Operations

The charity is at a stage of its development where we need to strengthen our processes and become more systematic about the way we operate. Renaissance Foundation is full of creative talent and energy; we need to ensure that this is focused to ensure that we are maximising our impact. The remit is therefore broad, but we expect it to include:

• Ensuring that the workings of and rationale for all aspects of the programme are clearly documented, to ensure alignment of focus internally, and to assist with the articulation of our mission to potential supporters
• Ensuring that our data on referral agencies, participants and programme partners is of the highest quality
• Assisting the CEO in defining operational targets for employees and volunteers, and tracking performance against these targets
• Playing a lead role supporting the CEO on any major projects (eg. moving premises, setting up satellite hubs)
• Playing a lead role supporting the CEO on developing the charity’s strategy and longer-term plans

Person specification

Experience:

• Educated to degree level
• At least 3 years experience in a fundraising or fundraising operations role
• Previous direct responsibility for operations is not critical but desirable

Personal qualities:

• The ability to think in a highly structured way and to simplify complex issues into forms that can be easily understood by others
• Excellent written English, with extensive experience of business and/or marketing communication
• Excellent oral communication skills
• the ability to engage and communicate with a broad range of people 
• Flexibility, and enthusiasm for working in the fast-paced and constantly changing environment of a growing service-providing charity
• Effective time management skills and the ability to multi-task and prioritise competing demands, even when under pressure, in a methodical and systematic manner

First round interviews will take place the week of the 9th March. 

Clinical Lead

Lifecentre is a Registered Charity (No 1127779) with a Christian foundation, providing specialist counselling services across West Sussex to survivors of sexual violation of all ages and all genders.

We are looking for an experienced counsellor accredited with the British Association of Counselling and Psychology (BACP) or United Kingdom Council for Psychology (UKCP) to be responsible for the delivery of Lifecentre’s clinical services. The Clinical Lead will be responsible for managing and supporting the clinical staff and supervisors. They will provide assurance to the Chief Executive on the quality of the clinical services, ensuring delivery adheres to Lifecentre’s policies and procedures and supports the best interests of our clients and mission as a charity.

The ideal candidate would have experience working with sexual trauma and complex mental health issues. We are looking for someone who has experience of leading teams of counselling practitioners including providing clinical support, reviewing performance and developing the team. They will have a track record of conducting assessments and using measurement tools such as CORE. We would like a candidate who has extensive experience and skills in building strong working relationships with partner agencies. We are looking for someone with extensive experience of safeguarding children and vulnerable adults. They will have a consultative management style, with the ability to motivate a diverse range of staff with a coaching approach. We need someone who can exercise strong clinical judgement. They will be a committed and mature Christian who is an active part of a church community. They will have analytical thinking skills and the ability to see the bigger picture as well as being a confident communicator.

Reporting to: CEO and Trustee Board

Hours: 20 hrs a week

Place of Work: Primarily based in Chichester, attending meetings at other locations as required.

Personal Assistant

Come be a part of an energetic and vibrant charity who are driven by the desire to improve the lives of people living with kidney disease and ultimately find a cure for this silent killer.

The Assistant to the Executive Director is a newly created role within the highly efficient and result-driven communications and income generation directorate. Whilst the role will be working directly with the Executive Director, due to the nature of the work there will be cross team working throughout the whole charity. The Assistant will provide administrative support to the Executive Director including activity in income generation, supporter relationships and the coordination of diaries and meetings.

Personal Assistant Requirements:

Our client is looking for a confident, energetic individual who has the drive to be successful and work professionally. You will have excellent administrative skills, be a confident user of Microsoft software including Office 365 and have a commitment to high standards as well as the ability to work independently to deliver agreed plans. With knowledge of working within the charity sector, ideally within a fundraising role you will be able to multitask, prioritise and organise work requirements effectively.

This is a great opportunity to work for a charity with an emotive cause and strong ambitions to deliver more for kidney patients sooner.

About Our Client:

Our client wants to free lives from the restrictions, fear, anxiety and life limiting nature of kidney disease. A silent killer, it blights the lives of more than two million patients, and the charity estimate a further million people have the condition but are not yet diagnosed. They are the largest dedicated funder supporting kidney research in the UK today. For decades the research the charity enables has been saving lives, but there is so much more to do.

Our client has been shaping and facilitating advances in kidney disease research since 1961, collaborating with other charities and funders to deliver life-changing care to all those affected by kidney disease.

With the incidences of obesity, heart disease and high blood pressure (all triggers for kidney disease) rising due to our changing lifestyles, their work is more essential than ever, and they need talented, passionate and caring people to help change outcomes for people living with, affected by and at risk of kidney disease sooner.

Location: Lynch Wood Park, Peterborough, PE2 6FZ

Job type: Full Time, Permanent, 37.5 hours per week

Salary: £21,000 to £24,000 depending on experience Grade 4

Closing date: Wednesday 26 February 2020
Interviews will be held week commencing: 16 March 2020

You may have experience of the following: Personal Assistant, Executive Assistant, Senior Secretary, EA, Corporate Secretary, Senior Administrator, Senior PA, Office Administrator, Admin Assistant, Office Admin, Administrator, Administrative Assistant, Office Assistant, Fundraiser, Fundraising, Charity, Third Sector etc.

Ref: 91946

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 18 years and has provided services and support to more than 15,000 people.

The Mulberry Centre plans to grow and diversify our income, particularly from unrestricted sources, to sustain and develop our work.  We are seeking a Fundraising and Communications Manager role to work closely with the Executive Director and the Fundraising Committee.

The Fundraising and Communications Manager will develop and deliver an integrated and effective fundraising and communications strategy to grow income and to raise our profile in the community. You will have specific role/portfolio responsibility for relationships with trusts and foundations, HNWIs, corporates, community supporters and volunteer fundraisers. You will also line manage a part-time Fundraising and Communications Officer who will be responsible for developing and executing an integrated communications plan for the Centre and the fundraising activities.

We are looking for an experienced and talented fundraiser with successful line management experience. The candidate will have proven ability to research and develop winning fundraising applications, negotiate sponsorship deals and develop and maintain positive relationships with donors.

They will need to be a natural multi-tasker and have the flexibility to manage a varied workload, juggling responsibility for meeting bid deadlines, reporting to funders and managing key corporate, HNWI, community and key fundraising volunteer accounts. With attention to detail and excellent written and verbal presentation, you will also have the negotiation and project management skills to co-ordinate the production of complex bids and budgets. 

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role no later than 5pm on Wednesday 11th March 2020.  We will not be accepting CV's only.

Finance Director role, reporting into the deputy CEO and leading on all financial management and control.

Client Details

This international charity are growing quickly. They work closely with corporate and institutional donors who provide funding for key projects, typically working with political leaders and influential people around the world. The organisation holds influence with these key figures and uses its fantastic connections and a high-profile board to develop these relationships.

Description

Key responsibilities:

• Lead a finance team and oversee all matters of financial management, reporting and control.
• Lead on all financial decision making support and input into organisational strategy
• Develop robust finance infrastructure, including hands on involvement in processes, systems and controls
• Oversee financial year end and audit process
• Key contact for non-finance stakeholders across the SMT
• Reporting to Board of Trustees on a regular basis

Profile

You will be a fully qualified accountant (ACA, ICAEW, ACCA, CIMA or Equivalent) with strong financial leadership skills that can be evidenced through experience. You will have a strong technical background and will be happy to take a hands on approach when required. In addition, you will have experience of providing an excellent finance business partnering service to non-finance.

Applications from all backgrounds will be considered, but experience within a fast-paced environment would be highly beneficial.

Job Offer

Salary up to £75,000 depending on experience plus benefits.

Flexible working available

Seeking an experienced minute taker, to join the Company as an Executive Assistant to the Board of Trustees.

Following a restructure, we have an exciting opportunity for an Executive Assistant to join our Company. The successful candidate(s) will be responsible to the Chief Executive Officer and the Board Chairperson, supporting the Board Chairperson, Committee Chairperson(s), and Company Secretary in ensuring the smooth functioning of the Board and associated Sub Committees and will include ensuring meetings are effectively organised, planned and minuted and maintaining effective records and administration.

You must have minute taking experience and experience in a similar role within a highly pressurised environment requiring tact, judgement and discretion in handling internal and external contacts.

You must also have excellent attention to detail, the ability to communicate effectively at all levels, able to work confidently on own initiative with limited supervision.

 If you are interested in this exciting challenge and think you have the required skills to work in our busy office, we look forward to hearing from you.

We are an Equal Opportunities Employer and applications from skilled disabled people are particularly welcome.

Are you a dynamic multi-tasker? Do you care about the welfare of older people? If so, you could be just the person we are looking for.

Age UK Faversham and Sittingbourne is a local independent charity and a brand partner in the Age UK network. We provide a whole range of services to older people in the Faversham and Sittingbourne areas of Swale, both within our centres and out in the community.

We require a Local Operations Manager for our Faversham Centre to oversee the buildings, facilities and some of the service teams working there. The role is varied and busy, and we need someone who can work proactively to keep our services running as smoothly as possible. You will need to have experience of managing people and premises, and ideally have a background in social care; although transferable skills are the most important attribute.

The Faversham centre is based within a conservation area and is comprised of two buildings – the old jail (a Grade 2 listed building) and the old fire station, which have been linked together to form one large centre in the heart of Faversham town. We are in a period of change; last year saw a complete refurbishment of our day centre and the opening of a new secure dementia day care unit. There are exciting new projects being developed within the rest of the site, with further refurbishment projects due to take place over the next three years. 

We reserve the right to end the vacancy prior to the published closing date, so please apply without delay. You will need to complete and return an Application Form to apply for this role.

Key Responsibilities

To be member of the Senior Management Team, supporting the Chief Executive Officer, and contribute to the Organisation’s strategic development.

Buildings and Facilities

• Oversee the Health and Safety of the Centre. This includes the safety and maintenance of vehicles, buildings and equipment and adherence to the organisation’s Health and Safety Policy;
• Be responsible for future phases of refurbishment and redevelopment in 2020-2023; project managing the building works and ensuring that they are delivered on time and within budget to a high standard of quality;
• Manage annual repairs, maintenance, stationery and cleaning budgets;
• Ensure that all risk assessments are up to date;
• Be responsible for ongoing routine and cyclical maintenance tasks, ensuring that contractors provide a high quality service and that best value is maintained;
• Maintain the Asset Register;
• Ensure that external and communal areas of the site are maintained and kept secure.

Services and People

• Ensure that a person-centred and high quality service is provided to all clients;
• Line manage day centre staff, catering staff, cleaners, drivers the administrator and meal delivery staff (team of approximately 15);
• Develop sound working relationships between all staff and volunteers throughout the Organisation, ensuring that effective communication channels are in place;
• Maintain discipline and standards of conduct;
• Work closely with the Sittingbourne Operations Manager and Dementia Services Manager to ensure that staffing levels are appropriate according to fluctuations in demand, and that holidays and sickness are covered;
• Ensure that reception is covered at all times and that callers are greeted promptly and courteously;
• Assist in the recruitment and selection of centre staff and carry out supervisions and appraisals in a timely fashion;
• Monitor staff training schedules and liaise with the Business Performance and Development Manager to ensure that all staff training is recorded appropriately;
• Ensure that each staff member (and volunteers where appropriate) have a Training and Development Plan which reflects the requirements of their job and their aspirations for their continued professional development;
• Work with and support the Volunteer Coordinator to ensure that there are sufficient and appropriate volunteers to support the organisation’s activities, and that their roles are fulfilling;
• Carry out new staff and volunteer inductions;
• Monitor income and expenses to assist in budget preparation for day services, transport and catering services;
• Oversee the collection and collation of accurate service data for statistical reporting purposes;
• Plan and coordinate administrative and financial procedures and systems and devise ways to streamline processes;
• Facilitate client forums and other feedback mechanisms in line with the ISO 9001:2015 quality standard and attend Quality Management Meetings;
• Participate in fundraising initiatives and encourage others to do so;
• Ensure that the day services, bathing, laundry, haircare, Footcare, catering and community meal delivery services are well managed and meet the needs of clients;
• Ensure that weekend staff know where to go to seek assistance with emergency issues;
• Work with the Accounts Department to ensure that debts are collected in a timely but sensitive manner.

Lettings

• Liaise with property agents in connection with the letting and void management of the old jail:
• Liaise with tenants and manage their tenancies, dealing swiftly with queries and repairs;
• Ensure that rents are collected on time;
• Maintain a booking register for the Silver Social Hub and The Fountain and liaise with external evening/weekend hirers.

Transport 

• Ensure that the fleet of minibuses and MPVs are maintained according to the schedules and that unplanned repairs are carried out promptly;
• Ensure that appropriate mileages are recorded for the Bus Operator’s Service Grant claims;
• Ensure that Section 19 Permits are in place for each vehicle;
• Manage the fleet insurance policy for the Centre and deal with claims as appropriate;
• Alongside the Day Centre Supervisor and Dementia Services Manager, ensure that transport routes are coordinated to provide the most efficient use of vehicles.

Digital and Data

• Lead the staff and volunteers in the transition from manual data collection to a new client management/CRM system;
• Lead the staff in the transition from traditional servers to Office 365 SharePoint and One Drive document storage and management systems;
• Ensure that staff and volunteers are upskilled in basic ICT programmes;
• Liaise with the organisation’s appointed IT Support Partners and ensure that all computers and other devices are properly maintained and protected.

Other

• Understand, empathise with and be committed to the Age UK Faversham and Sittingbourne’s values and principles;
• Together with the Community Development and Marketing Officer, liaise with external stakeholders and seek to promote the centre and its activities;
• Carry out such reasonable tasks as may, from time-to-time, be delegated by the Chief Executive Officer or Business Performance and Development Manager:
• Adhere to the Organisation’s policies and procedures at all times.

Background to the role:  

Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through supporting people; education; and campaigning.

Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year.  Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.  The Mayor’s Office for Policing and Crime (MOPAC) has awarded funding to Suzy Lamplugh Trust and partner agencies to continue the proof of concept Multi-Agency Stalking Intervention Programme (MASIP) in London.  This is an intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services as well as the voluntary sector. We have also secured funding from MOPAC to develop a trauma-led approach to advocacy as part of the London Stalking Support service.

The post will be primarily based at the Suzy Lamplugh Trust office in Vauxhall, but regular travel to other locations across London, including the Stalking Threat Assessment Centre (STAC), will be required. Travel to other locations in the UK may also be required occasionally.

We are looking for an ambitious, dynamic leader to lead this team and ensure that its work has maximum impact and is embedded into the core output of the charity.

Overall purpose of role:

• To work closely with the CEO and Head of Policy to ensure robust management of operational activity across the Trust, with specific focus on the National Stalking Helpline, advocacy service, Stalking Threat Assessment Centre, and London Stalking Support Service.
• To support the CEO in external representation of the organisation.
• To ensure the safe and effective delivery and development of the Trust’s provision for victims of stalking.
• To promote the work of Suzy Lamplugh Trust including the National Stalking Helpline and advocacy services, strengthening our voice as an authority on stalking and personal safety - both at work and in everyday life.
• To be a key part of the Trust’s leadership team, deputising for the Chief Executive as required.

To apply, please submit your CV and covering letter.   Note: applications without a covering letter will not be considered.

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.

Job Description:

Service delivery and development

• Provide strategic support, leadership, safeguarding and oversight to all areas of service delivery, including the work of the National Stalking Helpline, stalking advocacy services and London branch of the MASIP programme.
• Work with the commercial and finance teams to develop financially sustainable new projects, ensuring that timely information is provided to support the design and development of funding bids and any reports to funders on activities delivered.
• Proactively develop relationships with other agencies which enable effective collaborations and two-way signposting/referral to ensure beneficiaries get the best advice and support available.
• Perform the role of safeguarding lead for the Trust, ensuring staff have appropriate training and ensuring compliance with safeguarding policies.
• Support frontline staff and volunteers in dealing with complicated or sensitive enquiries.
• Ensure quality assurance of the operational services of the Trust.
• Support in the delivery and development of stalking training and consultancy packages, including briefings to other services.

Policy and research

• Support Head of Policy and Chief Executive on the co-ordination of responses to policy consultations, development of research, representing Suzy Lamplugh Trust at external meetings with funders, stakeholders, influencers and decision-makers. 
• Ensure that the Chief Executive and other Suzy Lamplugh Trust colleagues are appropriately briefed to represent the organisation’s position on a range of practice related policy issues.
• Identify opportunities for new partnerships, services, and influencing opportunities that will strengthen the Trust’s voice and expand its reach.

Management and leadership

• Lead a team of staff and volunteers
• Identify and address skills gaps or development needs of staff, particularly in respect of new product development
• Manage relevant departmental budgets
• Represent the Operations department on the leadership team

• Deputise for the Chief Executive, internally and externally, as required, including with the media
• Manage projects and budgets for the Operations team and restricted projects within the department remit, ensuring all service responsibilities and project deliverables are met within approved budget.
• Engage with Trustees via sub committees

Person specification:

(‘s’ denotes shortlisting criteria which must be addressed in covering letter)

Skills and abilities

• Ability to represent the Trust externally and deputise for the Chief Executive as required

• Significant experience, at least 4 years, offering strategic and operational direction to front line VAWG services (s)

• Demonstrable ability to synthesise large amounts of complex information into accurate, persuasive arguments
• Proven analytical and problem-solving skills
• Excellent oral and written communication
• Convincing influencing and negotiation skills with people at all levels (s)
• Understanding of the policy contexts in which Suzy Lamplugh Trust operates
• Leadership skills: the ability to inspire a team to strive to meet challenging goals 
• Management skills: proven ability to coach and support others while delivering testing personal objectives, interpreting corporate targets into clearly communicated work plans
• Collaboration and teamwork: proven ability to work collegiately with other senior leaders, represent the Trust externally 
• Ability to lead effective and engaging meetings
• Ability to design, develop and deliver projects and robust project management skills in order to direct projects (s)
• Understanding of the financial constraints of working in a small charity, and funding mechanisms within the sector, with proven ability to manage budgets (s)

Experience

• Representing an organisation to senior external stakeholders, including government and the media (s)
• Providing briefings to senior leaders to represent the organisation on key issues
• Experience of delivering training courses and/or presenting material at conferences
• Developing and managing services to people in challenging circumstances (s)
• Crisis and change management, maintaining high quality of delivery of new and existing services in changing environments (s)
• Designing and contributing to successful funding proposals or bids and reporting back to funders (s)
• Line management including setting targets and appraising individuals’ performance
• At least 4 years’ experience in senior management positions, operating at a strategic level and contributing to strategy development and delivery (s)

Personal attributes

• Committed to the aims and values of Suzy Lamplugh Trust: we expect all staff to uphold and reflect the ethos of Suzy Lamplugh Trust in all their work

• Ambitious: with responsibility for growing the organisation’s work in a number of key areas, you will be motivated to enable the Trust to compete as a significant voice within the sector
• Authoritative: you will be expected to deputise externally for the Chief Executive as required
• Results-driven: the Head of Operations will provide strategic direction to the team
• Approachable: as a senior representative of the organisation, you will need to be able to communicate effectively with a range of key stakeholders to get them on board
• Adaptable: you will need to be willing to take on tasks beyond the immediate scope of their job description from time to time including travel and occasional overnight stays
• Visionary: as part of the leadership team, your ideas will help to shape the organisation’s strategic plan 
• Resilient: able to operate within tight deadlines, in a changing environment