Chief operating officer jobs in Central london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
-
Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
-
Shape the future service model, including workforce planning, channel strategy, automation and technology.
-
Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
-
Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
-
Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
-
Own and deliver KPIs, SLAs, performance dashboards and quality standards.
-
Ensure effective processes, incident response, risk management and signposting and referral pathways.
-
Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
-
Lead the team members across functions such as supervisors, case support, QA and training
-
Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
-
Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
-
Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
-
Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
-
Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
-
Oversee high-risk escalations, operational risk identification and mitigation.
-
Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
-
Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
-
Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
-
Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
-
Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
-
Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
-
Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
-
Contribute to the expansion of the Helpline model into new geographies.
-
Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
-
Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
-
Contribute to organisational strategy, planning cycles, and Executive Team decision making.
-
Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
-
Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
-
Proven ability to scale a service, introduce new operational models and lead organisational change.
-
Experience managing multi-layered teams (including volunteers), ideally across remote environments.
-
Strong understanding of QA, safeguarding principles, operational risk, and compliance.
-
Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
-
Exceptional people leadership, communication and stakeholder-management skills
-
Experience improving processes, implementing new systems or delivering service innovation.
-
High emotional intelligence with a calm, pragmatic approach to problem-solving.
-
Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
-
Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
-
Experience working in a charity or volunteer-powered environment.
-
Experience delivering training, public speaking or representing an organisation externally.
-
Experience with helpdesk systems, CRM, or telephony/triage systems
-
Knowledge of trauma-informed practice.
What we offer
-
Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
-
Pension scheme - 8% employer contribution to your workplace pension scheme
-
Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
-
Remote working cost budget - an annual allowance to cover eligible remote working costs
-
Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
-
Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
-
Professional development - access to ad-hoc training based on your role and professional growth interests
-
Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
-
Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
-
Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Job Title: Head of Major Giving - Trusts & Foundations and Individual Donors
Reporting to: Director of Fundraising and Development
Location of work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract type: Ideally full-time, 35 hours per week, 28 hours or 35 hours compressed would be considered.
Contract Length: This is a fixed term contract starting ASAP for 12 months.
Salary: £48,500
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Magic Breakfast is not able to offer visa sponsorship.
JOB PURPOSE
This is a unique opportunity to step into a pivotal leadership role during an exciting period of transformation at Magic Breakfast. As Head of Major Giving (Maternity Cover), you will shape and deliver our strategy for high-value income generation across philanthropy and trusts and foundations, while embedding a newly merged team and fostering a culture of one unified, high-performing team within Major Giving and more widely as part of Fundraising and Development.
You will lead a team of five people, line managing and working closely with two Major Giving Leads, empowering them and co-creating a Major Giving strategy that fully seizes the opportunities presented by our refreshed organisational strategy. You will also oversee a well-established Trusts and Foundations portfolio and a group of highly engaged individual donors, maintaining and growing these important relationships whilst helping to provide strategic and targeted support across pipeline development.
This role offers a chance to make a tangible difference by bringing together two recently merged teams, embedding new ways of working, and setting up structures for long-term success. You will have a dotted-line relationship with the Business Development Manager (Scotland), enabling you to ensure joined-up major giving approaches across the UK and unlock exciting opportunities in Scotland.
We are looking for a natural relationship-builder with a proven track record of securing six- and seven-figure gifts, outstanding communication skills, and the ability to inspire donors, colleagues, and external stakeholders alike. As part of the Fundraising Leadership team, you will deputise for the Director of Fundraising and Development when needed and collaborate across the organisation to implement, monitor, and adapt our fundraising strategy, maximising the impact of major giving.
This is a rare chance to leave your mark on a highly visible and strategically important function, shaping a newly merged team, influencing our major giving strategy, and contributing to the long-term success of Magic Breakfast.
Key Responsibilities
- Develop and deliver an integrated Major Giving strategy covering philanthropy and trusts & foundations with clear objectives and KPIs for income and performance and an embedded review, learn and continuously improve culture.
- Provide strong leadership across the Major Giving team, ensuring delegation and empowerment whilst also setting clear direction that helps to mitigate challenges and unlock and seize on opportunities.
- As part of the wider leadership team, play a key role in ensuring effective delivery of the fundraising strategy, organisational goals and our long-term strategic vision.
-
Oversee a collaborative approach to prospect research and pipeline development to ensure a sustainable flow of opportunities, working with colleagues from across the wider department to leverage opportunities for referrals and pipeline development.
-
Work across the organisation to package innovative and compelling projects for funding. Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation, to identify and build compelling giving propositions, wish lists and a persuasive case for support including non-financial asks.
-
Prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.
-
Work with finance and performance and relevant business leads to manage programme budgets and restrictions.
-
Foster strong communication and collaboration with the Business Development Manager (Scotland), ensuring effective two-way sharing of insight, alignment on donor and funder relationships, and joined-up approaches to national and devolved opportunities.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please see our website for more infromation and our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com
Shortlisting - 12th - 14th January
Interview 1 - 19th OR 20th January
Interview 2 - 23rd January
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Hillside Clubhouse is recruiting an IPS Employment Specialist to join our dynamic Islington team, supporting people with mental health conditions to gain and retain employment. The IPS Employment Specialists within the Islington IPS Service work within the nationally recognised IPS (Individual Placement and Support) model within NHS secondary and primary care mental health teams, based in the heart of Islington.
We believe diverse teams create better outcomes for the people we support. While we welcome applications from everyone who meets the criteria, we are particularly keen to hear from Black men, who are currently underrepresented in our team and in the wider mental health and employment support sector. Your perspective and experience can help us shape services that truly reflect the communities we serve.
Who We Are:
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity. Alternatively, they can receive support out in the community from one of our Employment Specialists based within NHS mental health teams.
The Role:
We are recruiting for one IPS Employment Specialist role within our Islington IPS Service. This position will be based within the North London NHS Foundation Trust mental health services in the borough of Islington.
As an IPS Employment Specialist, you’ll play an important role in supporting people with lived mental health experience on their recovery journey by supporting them back into paid employment. This is an opportunity to offer ongoing support, to motivate and provide people with hope, while developing the tools and skills required to recover - ultimately transforming their lives.
A variety of skills are needed in this post including but not limited to: a strong ability to develop empathy and rapport with clients; a determined approach to seeking out job opportunities; a person centric-approach to working with people; strong communications skills to motivate clients; strong administrative capabilities and an attention to detail engage with prospective employers via business development and face-to-face meetings, as well as to be able to challenge some perceptions around mental health.
The postholder will be directly employed by Hillside Clubhouse but work under an Honorary Contract from the North London NHS Foundation Trust. They will be managed directly by the IPS Operations Manager but work as team member within the clinical team. The role is dynamic and involves being integrated in a clinical team, working within the community, and we operate a flexible working policy where working from home is also permitted up to two days per week.
Overall Aim:
To enable people with mental health issues to gain and sustain competitive employment by working within the evidence-based Individual Placement and Support (IPS) model.
Duties:
Please see the Job Description and Person Specification attached for a full description.
Application Instructions:
We are a Disability Confident employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
All job offers are dependent on satisfactory references and a DBS check. The successful candidate will also be required to attend mandatory Safeguarding Adults, Children & Young People training.
The recruitment process will be an assessment centre approach, including a task, role play and individual interview. We envision the whole process lasting no more than 90 minutes.
We reserve the right to close this advertisement early if a suitable candidate is identified. Interviews may be scheduled on a rolling basis as applications are received.
The role
We are looking for a passionate, driven and creative comms professional or marketer to join our busy team. Someone who thrives in a fast-paced, entrepreneurial environment, who can take on projects and drive campaigns across multiple touchpoints, managing them from planning through to analysis, optimising throughout. You will be both creative and data proficient, eager to demonstrate impact.
This is a relatively new team that is shaping process and building a brand - a great opportunity to grow.
Ranked 3rd startup hub in the UK by the FT, The Royal Academy of Engineering Enterprise Hub supports talented entrepreneurs and decision makers to transform breakthrough engineering innovations into disruptive spinouts, startups and scaleups.
The aim of this role is to increase awareness of and engagement with the Enterprise Directorate’s activities, with a particular focus on the Academy’s regional Hub portfolio, which includes programme and ecosystem engagement.
You will be required to develop marketing plans and materials, tailor outreach to regional audiences, and identify and amplify stories and case studies from the Academy’s regional hubs in partnership with the wider communications and engagement directorate.
Our location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change, to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for us?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you? For more information and to apply, please visit our careers page.
Closing date: 5 January 2026.
Interview date: w/c 12 January 2026.
The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.
Do you have experience in developing project plans that bring ideas to life? Do you excel at coordinating a wide range of stakeholders to deliver standout events and projects? If so, we’d love to hear from you.
Our ideal candidate will have experience supporting large scale events, strong project management skills and enjoy working across a diverse range of events that directly impact the student experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Support & Knowledge Director
Contract: Permanent, Full Time
Location: The role can be based in the London, United Kingdom, Ethiopia, Tanzania, Nigeria, Ghana and Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
UK: £75,916 - £79,912 per year with excellent benefits.
Ethiopia: ETB 13544181 - 19864798.8 per year with excellent benefits.
Tanzania: TZS 217215222.3 - 304101311.22 per year with excellent benefits.
Nigeria: NGN 81860262.3 - 106418340.99 per year with excellent benefits.
Ghana: GHS 1200723 - 1681013 per year with excellent benefits.
Rwanda: RWF 95234280.3 - 133327992.42 per year with excellent benefits.
Salaries and benefits for other countries will vary in line with the location of the successful candidate and depending on experience.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.
About the role
As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.
In this role, you will:
- Provide strategic and technical leadership to WaterAid UK’s programmes
- Lead the Programme Support & Knowledge Team
- Lead programme learning and knowledge management
- Oversee programme support and capacity development
- Support fundraising, external engagement, partnerships and communications
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Extensive and deep experience in WASH development across multiple contexts
- Strong technical WASH skills – e.g. sustainable rural and /or urban water supply service delivery and management, climate resilient WASH,
- Systems-thinking capability to support transformational WASH programming
- Proven ability to lead strategic, impactful initiatives in large organisations
- Strong understanding of planning, monitoring and evaluation in development
- Experience in knowledge management, learning and capacity development
- Proven experience of developing propositions and donor engagement and
- A track record of leading high-performing teams and supporting change
Although not essential, we’d prefer you to have:
- Working knowledge of French, Portuguese or Spanish
- Experience leading or managing applied research
- Experience establishing and promoting technical standards.
Closing date: Applications close 12:00 PM UK time on December 21st 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Job Role
Reports to: National Director
Budget responsibility: Yes
Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.
Post: Permanent
Location: Home-based with frequent travel and some overnight stays to internal and external events and project sites across England, Wales and Scotland. All staff meetings are held in our ReStore, Romford.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.
As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic development and programme delivery:
-
Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
-
Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach.
-
Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives.
-
Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches.
-
Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
-
Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes.
-
Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.
External representation and strategic partnerships development:
-
Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators.
-
Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
-
Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation.
-
Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB.
-
Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders
Performance management, reporting and monitoring:
-
Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets.
-
Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
-
Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
Leadership and management:
-
Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners.
-
Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
-
Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
-
Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
-
Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
-
As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
-
Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
-
Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
-
Deputise for the National Director when required and represent Habitat GB in external meetings and forums.
Person profile:
-
Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’.
-
Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets.
-
Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
-
Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
-
Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
-
Strong budget and financial management skills.
Skills and competencies:
-
You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
-
You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery
-
You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
-
You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others
-
You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
-
You are confident and able to work across different and competing priorities
-
Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills.
The role and responsibilities will be carried out in a way which reflects:
-
Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
-
A commitment to Habitat GB’s vision, mission, values and approach.
-
A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
-
If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email > website>vacancies
The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
If you’re a passionate and visionary leader who is committed to making a difference to London’s natural environment, we’d love to hear from you!
The City of London Corporation is the Trustee of 11,000 acres of iconic greenspaces in London and the Home Counties. We deliver multidisciplinary work on nature conservation, climate resilience, heritage, access and recreation, and community engagement. Our Natural Environment Division has an annual budget of over £30m, 350 staff and welcomes more than 20 million visitors to its sites every year.
We’re looking for an innovative, results-driven Deputy Director to play a leading role in supporting the transformation of the Division and its 8 environmental charities, delivering key projects and continuous improvement. You’ll lead the Division's work on heritage and outdoor learning and will support the development and delivery of major projects including the Corporation’s Climate Action Strategy.
You’ll use your business acumen and financial skills to develop and support the long-term sustainability of the Division’s charities. You’ll also lead on developing strong external partnerships and income generation plans and will use your leadership, organisational and change management skills to develop and embed new ways of working. Working closely with the Natural Environment Director, you’ll lead on key initiatives across the Corporation’s greenspaces, including the development and resourcing of multi-million-pound projects.
You’ll be an accomplished leader with experience of leading and managing complex operations, projects and programmes. You’ll have expertise in planning and managing major projects, building high-performing teams, and forging strategic partnerships with government bodies, NGOs, local authorities, and businesses. Excellent leadership and communication skills are critical as you’ll engage with and influence a wide range of stakeholders to shape and implement strategies, policies and key delivery mechanisms such as business plans.
The City of London Corporation offers a unique opportunity to work alongside world-class teams in an environment which respects and celebrates historic traditions and cultures, whilst providing access to leading innovators and disruptors across our global economic hub. We operate a flexible working policy with the opportunity to work from home up to two days per week.
Closing date: 12 Noon on Monday 12th January 2026
1st Interview - 2nd February
2nd Interview: 12th February
To apply online please click the apply button.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a standard / an enhanced Disclosure & Barring Service check.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Mental Health Foundation is recruiting for a Fundraising Assistant (6-month contract) to support our Public & High Value Fundraising team.
Deadline: 5pm on Monday 5th January 2026 [we reserve the right to close recruitment earlier than this date if we receive a suitable calibre of application so we we advise that you submit your application as soon as possible]
Location: London
Salary: Starting salary £27,170, plus £4,000 London weighting
Hours: Full-time (32 hours per week)
Contract type: Fixed term for 6 months
This exciting role involves working in a busy and fast paced fundraising team, with a focus on Supporter Services, but also supporting the Individual Giving and Events team. This role plays a crucial part in ensuring supporters receive exceptional service, processing donations accurately and maintaining data integrity. You will also help the Individual Giving and Events team with creating email journeys for supporters.
What does the role involve?
- Support across the Public & High Value Fundraising team by providing excellent supporter care to a range of supporters.
- Oversee donation processing and supporter care operations.
What skills, knowledge and experience are we looking for?
- Strong organisation skills
- Demonstrable excellent communication skills, both written and verbal, and experience of working in a public facing role or providing customer care
- Skilled at using Microsoft Word, Excel and PowerPoint
- Experience of working in an administrative role
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Monday 5th January 2026 and we are unable to accept late applications. Interviews are planned forWednesday 14th & Thursday 15th January.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Lead policy and research projects that shape national conversations on cohesion and integration. Join Belong and help create lasting change across the UK.
This is an exciting opportunity to take a pivotal role in delivering high-impact projects that inform practice and influence decision-makers. As Belong enters its next phase of growth, we are determined to deepen our impact, strengthen our resilience, and champion cohesion and integration at scale.
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation focused on building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.
The Role
As Policy and Research Lead, you will design and deliver research and policy projects that inform practice and influence decision-makers. You will produce high-quality outputs, translate evidence into actionable recommendations, and contribute to Belong’s thought leadership. This role combines strategic insight with hands-on delivery and offers the chance to shape national conversations on social cohesion.
Key Responsibilities
-
Policy and Research Leadership
- Lead the design and delivery of policy and research projects, ensuring quality, relevance, and impact.
- Produce policy briefings, reports, consultation responses, and thought leadership pieces.
- Translate research findings into actionable recommendations for policymakers and practitioners.
- Ensure projects are inclusive, participatory, and informed by lived experience.
- Monitor policy developments and contribute to strategic positioning and horizon scanning.
-
Stakeholder Engagement
- Build and maintain relationships with policymakers, researchers, funders, and sector leaders.
- Represent Belong at external meetings, events, and networks.
- Support collaborative research and policy initiatives with partners and commissioners.
- Contribute to dissemination of Belong’s work through events, media, and digital channels.
-
Internal Collaboration
- Support the Director of Policy & Research in developing Belong’s policy influencing strategy.
- Contribute to organisational learning and cross-team collaboration.
- Assist with proposal development and funder engagement.
- Line manage junior staff or associates as required.
About You
We are seeking a strategic and thoughtful leader with:
- Proven experience in leading policy and applied research programmes.
- Experience working in or with government, think tanks, or advocacy organisations.
- Strong analytical and writing skills.
- Knowledge of cohesion, integration, and community development.
- Excellent project management and organisational abilities.
- Familiarity with participatory and inclusive research methods.
- Experience in income generation or bid development.
- Relevant qualification in public policy, social research, or related field.
- Ability to translate complex ideas into accessible messages.
- Politically aware and intellectually curious.
- Strong stakeholder engagement and relationship-building skills.
Personal Qualities
- Passionate about improving cohesion and integration in the UK.
- Strategic and solutions-focused.
- Collaborative and inclusive.
- Practical, reliable, and detail-oriented.
- Committed to personal and professional development.
- Able to thrive in a fast-paced and evolving environment.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave (plus bank holidays)
- Hybrid working
- Enhanced sick pay and family-friendly policies
- Opportunities for professional development and growth
Join us and help shape policy and research that builds stronger, kinder, and more connected communities across the UK.
Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.
The client requests no contact from agencies or media sales.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.
The Development and Advocacy Department are looking to appoint an experienced fundraising professional who will work closely with the senior team on strategy development, generating opportunities to increase philanthropic giving by attracting new and lasting relationships and high value donors. Individually, you will make a substantial contribution to the current targets by managing and developing a portfolio of significant relationships, working to department best practice.
The ideal candidate for this post will be a team player with excellent communication and relationship management skills. You will play an active role in mentoring and developing junior members of the team and show your potential as a future leader. You will be able to demonstrate:
- A proven track record of securing major gifts and managing high-value donor relationships.
- Experience in developing and implementing fundraising strategies, prospecting plans, proposal writing and project management.
- Strong people management skills.
- Excellent interpersonal and communication skills, with the ability to engage credibly at senior levels.
- Strong understanding of fundraising compliance, tax-efficient giving, and donor stewardship best practices.
- Credibility and gravitas to engage confidently with senior stakeholders and donors.
- Strong relationship-building, networking, and influencing skills.
A background in the arts is not essential, though an interest in/the aptitude to upskill quickly in our art forms will be highly regarded. A firm understanding of the UK Philanthropic community and landscape is critical.
To submit your application, please provide a supporting statement that outlines how your skills and experience match the essential criteria listed above. Your supporting statement will be reviewed by the shortlisting panel, so please do take the time to consider your response and use this to highlight your suitability for, and interest in, the role.
We recommend drafting your response in a separate document and then copying the final version into the application form. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: Midnight, 5th January 2026.
Interviews will be held across 2 stages - the first online via MS Teams and the second in person at the ROH Covent Garden.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
Clinical Support Administrator
Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.
Contract Type: Permanent, full-time.
Hours of work: 37.5 per week (with occasional weekends).
About the job role
We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.
The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.
The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.
About you
You will need:
- Effective communication and interpersonal skills
- Substantial experience in a telephone-based call centre environment
- The ability to remain calm whilst working in a pressurised environment
- The ability to deal sensitively and empathetically with people in distress
- The ability to work constructively as part of a team
- The ability to pay close attention to detail, accurate recording and data entry skills
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
Closing date: 21 December 2025.
Interview date: 5 January 2026.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.
We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.
About Woman's Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About you and how to apply
As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.
You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.
If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Closing date for applications: To be considered on a rolling basis.
Interviews: To be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Job Profile
Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.
You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth.
You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.
Key Responsibilities:
-
Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.
-
Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.
-
Line manage and develop a high-performing team, including staff, volunteers and interns.
-
Build and maintain relationships with consultants, agencies and pro bono partners.
-
Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.
-
Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.
-
Oversee public fundraising strategy across multiple income streams.
-
Lead design and delivery of internal and external appeals, campaigns and donor stewardship.
-
Identify new funding opportunities, partnerships and innovation in engagement.
-
Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;
-
Ensure effective CRM management, data integrity and financial reconciliation.
-
Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.
-
Oversee creation and execution of integrated communications and marketing plans.
-
Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.
-
Manage website optimisation, SEO and analytics to drive engagement and conversions.
-
Lead innovation in digital marketing, email campaigns and supporter journeys.
-
Advise leadership on reputation management and crisis communications.
-
Develop media policies and act as spokesperson when required.
-
Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.
-
Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.
-
Commission and direct multimedia content to strengthen organisational storytelling.
-
Lead content planning, production and performance analysis.
-
Champion participatory storytelling approaches and creative innovation.
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.
Education/ Training
Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).
Work Experience
-
At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.
-
Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.
-
Experience in growing audiences, engagement and/or income streams.
-
Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.
-
Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.
-
Experience managing and monitoring a tight budget.
-
Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.
-
Experience running full-funnel, multi-channel marketing strategies including paid advertising.
-
Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.
-
Experience supervising, organising, motivating and developing staff.
-
In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.
Professional Skills, Competencies, Values and Attitudes
Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Specifically, the holder of this position should also demonstrate the following:
Essential
-
Fluent in spoken and written English.
-
Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.
-
Experience securing five or six figure gifts from funders;
-
Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.
-
Experience using Salesforce CRM and Marketing Cloud
-
Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.
-
Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.
-
Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.
-
Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.
-
Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.
-
Capable of working independently as well as collaboratively, both in leading a team and as part of the team.
-
Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.
Desirable
-
Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan
-
Strategic understanding of UK and global fundraising landscapes and emerging giving trends.
-
Proven ability to represent an organisation publicly with confidence, professionalism and credibility.
-
Experience guiding senior leaders or trustees on media, communications and reputational matters.
-
Skilled in crisis communications and reputation management.
-
Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.
-
Experience developing high-value corporate or media partnerships.
-
Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.
The Organisation
Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.
Other Information
Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Our remuneration and benefits package is competitive with other similar organisations.
This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.
Please submit a cover letter (no more than two A4 pages) and CV (no more than two A4 pages) via CharityJob or to the email address provided by 23:30 on the 17th December 2025, including your name and the job title in the subject line. The precision and style with which you present yourself in your cover letter and CV will be given significant weight in shortlisting candidates. Applications submitted after the deadline will not be considered. Due to the high volume of applications we receive, we are unable to respond to every application. If you have not heard from us within 2 weeks of the deadline, then you have not been successful for shortlisting.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!
The Assistant Accountant is a crucial role that sits in our high performing finance team. We’re seeking a proactive and detail-oriented professional to join our high-performing finance team. This is a varied role where you’ll play a key part in ensuring the smooth running of our financial operations and supporting the delivery of accurate, timely financial information. You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner and providing excellent customer service. This is an excellent opportunity for someone with all-round experience in finance within fast paced environment.
What you’ll do:
- Have responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
- Attend promptly to general finance queries.
- Reconcile fortnightly travel invoices and monthly credit card statements obtaining approvals and uploading to the accounts system.
- Raise all sales invoices across all group companies.
- Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
- Provide cover for the other assistant accountant, namely in relation to purchase ledger processing and payments runs and bank transaction postings.
- Ad hoc analysis and support for month and year end activities.
What you’ll need:
- Experience of using a finance system preferably Sage 200, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook.
- An ability to multi task and work to tight deadlines.
- Experience of working in a finance team in a similar role
- High level of accuracy and attention to detail
- A consistent and effective team player who can multi task and prioritise
- Effective oral and written communication skills
This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.
The successful candidate must be available for an immediate start at the end of January 2026.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme