Children services administrator jobs

About the role:

At Single Homeless Project (SHP), we believe everyone deserves a place to call home and the opportunity to build a meaningful life. Our Complex Needs Accommodation Service in Islington offers just that - a chance to make a lasting impact on the lives of men with complex histories, including those who have experienced homelessness, involvement with the criminal justice system, and multiple disadvantage. As Team Manager of this 13-bed male-only service, you will work closely with the Regional Services Manager to lead a small, committed team. You’ll shape the day to day running of the service, ensuring the delivery of responsive, high-quality support that prioritises safety, progression and connection. Your work will be grounded in strong partnership working, safeguarding practice and effective risk management, particularly with clients at MAPPA (multi agency public protection arrangements) levels 2 and 3.

This is more than just a management role, it’s an opportunity to be at the heart of change. You’ll guide and support a passionate team, fostering their growth while enabling better outcomes for clients. With a strong emphasis on performance and innovation, your leadership will help drive forward SHP’s mission to break the cycle of homelessness. You'll join an organisation where ambition is matched by real development opportunities, where staff are supported to grow into new roles and where your ideas can shape the future of services. If you’re ready to bring your experience, drive and vision to a team that’s making a difference every day, we’d love to hear from you.

About you:

• Organised, highly motivated, proactive and adept at developing and maintaining relationships with internal and external stakeholders. 
• Experience of managing people/staff, with the ability to motivate and encourage a team to perform effectively.
• A good understanding of working with high risk clients (e.g. MAPPA level 2 and 3), vulnerable people and those who have been rough sleeping.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd August

Interview date: Tuesday 12th and Wednesday 13th August in Islington at SHP Services

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

About the role:

Are you a dynamic and proactive leader with a passion for creating well-run, welcoming and efficient workplaces? We’re looking for a Facilities Manager to join our team and take the lead in delivering high-quality facilities services across all our sites. You’ll play a vital role in ensuring our offices and reception services run smoothly, our contracts and suppliers deliver real value, and our teams have the spaces and resources they need to do their best work. From overseeing health and safety compliance to managing refurbishments and new office setups, you’ll be at the heart of the organisation’s operational success.

Reporting to the Director of Finance, IT and Facilities, you’ll manage a small, dedicated team and work closely with managers across the organisation. Whether it’s planning a site move, tendering a major contract, or helping staff meet their health and safety responsibilities, your work will directly support our mission and the delivery of frontline services. If you thrive in a busy, varied role where no two days are the same, and you’re excited by the chance to make a real impact, we’d love to hear from you.

About you:

• Experience and understanding of facilities management processes.
• Broad knowledge of technical issues in property management.
• Qualification in Health & Safety relevant to the management of office and accommodation premises.
• Experience of procuring facilities related contracts for goods and services and of managing the performance of subcontractors.
• Experience of managing staff and of delivering quality customer services to internal customers.
• Experience of developing and working with Policies and Procedures in relation to facilities management processes.
• Strong communication, influencing and negotiation skills.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 27th July at midnight

Interview date: Tuesday 5th and Wednesday 6th August Online via Microsoft Teams

There will be a second stage in person at our head office in Kings Cross for progressed candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

Philanthropy and Partnerships Officer 

Location: Wenlock Road, London, N1

Compulsory 2-week office attendance during an appeal 

Salary: £32,240 per annum 

Contract status: Full time, permanent (subject to completion of 3- month probationary period) 

About the role

We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams. 

This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you. 

***Please download the job description for full details*** 

About you  

You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work. 

You have experience in: 

• Supporting fundraising, sales or customer-facing teams with administrative or database tasks 

• Managing accurate data records, ideally using Salesforce or similar CRM tools 

• Coordinating events, communications or supporter journeys 

• Responding to enquiries and providing excellent customer service 

You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes. 

Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact. 

Key Responsibilities include  

• Providing high-quality admin support across the Philanthropy,  Partnerships and Trusts and Foundations teams. 

• Maintaining accurate donor records and managing donation processing, acknowledgements and data entry 

• Supporting donor stewardship and event logistics 

• Taking direct responsibility for managing high-value individual donors and third-party fundraisers 

• Supporting appeal activity, including creating bespoke communications and coordinating assets. 

What we offer  

• Flexible working hours (outside of an appeal) 

• 25 days annual leave, rising with length of service. 

• 3% employer pension contribution, rising to 8% post probation 

• HealthCare Cash Plan (~£1,660 cash value per year) 

• Wellbeing support 

• Discounted access to various health club providers (via Wellhub) 

• Discount schemes for various retailers and businesses 

• Discounted tickets for events 

• Season ticket loan (post probation) 

• Financial hardship loan (post probation) 

• Salary sacrifice, Cycle & Car scheme (post probation) 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role. 

As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.

About Us 

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work. 

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance. 

How to apply 

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are seeking a highly organised administrator to support our Fundraising team.

In this role, you will play a key part in supporting the Harris Federation’s impactful fundraising efforts through vital administrative assistance. Working closely with the Head of Fundraising and Partnerships and other team members, you will help celebrate and acknowledge our donors by crafting thoughtful reports and heartfelt communications. Your contributions will ensure donors feel valued through timely updates, expressions of gratitude and meaningful engagement.

You will also establish and maintain an efficient system to manage our donation records, ensuring that every contribution is acknowledged and appreciated.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Providing administrative support to the Fundraising, Partnerships and Alumni department of the Harris Federation
• Supporting the Head of Fundraising and Partnerships and colleagues with donor reporting, including managing invoices, preparing thank-you communications, providing timely updates and sending reports to funders
• Maintaining an accurate database and systems to manage donation records, ensuring data integrity and confidentiality
• Coordinating and tracking fundraising activities, deadlines and events to support the smooth operation of campaigns
• Assisting with scheduling meetings, managing calendars and organising internal and external communications
• Supporting the preparation of fundraising proposals, presentations and other documentation as required
• Handling incoming enquiries related to fundraising and partnership activity professionally and promptly
• Contributing to the evaluation and continuous improvement of fundraising administration processes

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Qualifications to degree or equivalent
• Intermediate knowledge of MS Office (specifically Outlook, Excel and Word)
• Excellent written and verbal communication and interpersonal skills
• The ability to maintain accuracy to a high standard
• Excellent prioritisation skills and time management

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?

Does making a lasting difference in the lives of children through adoption and therapy inspire you?

See yourself playing a crucial role in helping families navigate their adoption journey?

Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?

Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?

Look no further!

Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.

About Family Futures

Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.

We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.

The role

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.

You will be involved in the development of the service and your views, and insights are encouraged.

· Schedule and coordinate internal meetings and therapy consultations

· Provide administrative support for allocated assessment and therapy cases

· Maintain and update electronic records (Charms, SharePoint)

· Proofread, format, and distribute clinical reports and correspondence

· Liaise with families, therapists, Local Authorities, and partner agencies

· Assist with service costing, funding proposals, and contract tracking

· Assist in service evaluations, complaints management, and internal reporting

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.

Salary: £ Salary: £26,000 - £28,500 per annum

This is a full-time permanent position – 37.5 hours per week

Casework Administrator

Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)

Hours: Full time (open to part time and job share)

Salary: Starting from £28,831

Contract: Permanent

Closing Date: 10:00am, 21st Jul 2025

About the Role

Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.

You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.

You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.

The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.

Full details of the job and person specification can be found once you click to apply.

About You

You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Senior Centre Manager will contribute to the day-to-day operations of Out of School Childcare & Play services at Camden Square Playcentre. Your responsibilities will be to create and retain a happy and committed staff team, lead them in delivering high quality play services that promote the children’s health and well-being, and assist in the development of new projects and services. As an experienced playwork manager, you will work effectively with stakeholders and develop positive relationships with parents/carers.

In return, we are offering the following package to the right candidate:

Job title: Senior Centre Manager

Salary: £38,000

Reporting to: Head of Operational Development

Direct Reports: Deputy/SENCo, Playworkers, sessional staff, volunteers, interns and placement workers

Hours: 35 hours per week, 52 weeks per year

Essential Requirements: Appropriate early years, childcare, education or playwork qualification at Level 3 or above

The Person We Are Looking For:

The Senior Centre Manager will take full responsibility for the operations at PACE’s Camden Square Playcentre. They will ensure that all services are delivered in a safe way, in accordance with all legal and regulatory requirements and support the delivery of the PACE policies. Their responsibilities will be to create and retain a happy and committed staff team, lead them in delivering high quality play services that promote the children’s health and well-being, and assist in the development of new projects and services. As an experienced playwork manager, you will work effectively with stakeholders and develop positive relationships with parents/carers.

To succeed in this role, you will have an appropriate early years, childcare, education or playwork qualification at Level 3 or above.  You will also have experience managing staff and leading teams in delivering high-quality, inclusive play or childcare services.

You will be a team player with strong leadership and communication skills and be able to build positive relationships with people from all backgrounds, including service users, parents, staff and delivery partners. Additionally, you will be able to show us your knowledge and understanding of safeguarding, EYFS, Ofsted standards and relevant current legislation, as well as approaches for supporting children and young people with disabilities.

About PACE:

We are a local, grass-roots charity providing high quality, inclusive play services in Camden to children aged 2 -18 years.

Our team is what makes our work possible, and we look for passionate, experienced team members to ensure we deliver exceptional services to our community. In return, we offer our team an extensive package of benefits including:

• The London Living Wage
• 5% contribution to your pension
• flexible leave arrangements,
• ongoing professional development and training,
• Cycle to Work Scheme
• Employee assistance programme.

Because our team is our most valuable asset, we like to have our staff grow with us and promote from within.

We are committed to Equality, Diversity and Inclusion, and recruit team members in line with our policy statement on Equal Opportunities and Human Rights.

Please note this post is subject to an Enhanced Disclosure & Barring Service and satisfactory references.

CV's not accepted.  Please apply at via our HR portal

JOB PURPOSE:

• To pro-actively engage with local residents and partner organisations to develop a vision for our neighbourhood
• To co-create potential future activities for the Springfield Project and beyond, developing action plans and funding proposals and testing new approaches
• To ensure that the voices of the Sparkhill community are enabled and promoted to key stakeholders, including those whose voices may be marginalised using conventional approaches
• To lead our existing Place of Welcome group, ensuring the programme develops in line with the views of participants and in line with funder requirements

DUTIES AND RESPONSIBILITIES:

• To enable the voices of Springfield Project service users and other local residents to be heard and acted upon both within the Springfield Project and in the wider neighbourhood/ community
• To proactively engage with local residents and partners to identify issues affecting the local community, gaps in current provision and to support the co-production of new services/ activities that meet local needs.
• To amplify the voices of Sparkhill residents to ensure representation in local and city-wide systems
• To develop, implement and maintain creative and effective communication methods and tools to promote opportunities for engagement and participation in Springfield Project activities and in the wider neighbourhood, including outreach to those that might be marginalised by traditional approaches
• To coordinate the Sparkhill Child Friendly Neighbourhood Youth Advisory Board, ensuring young people are empowered and enabled to participate, to act on issues that are important to them and ensuring that they have ownership of the group and the activity that develops from the group.
• To lead, develop and sustain a 'Springfield Voices’ panel that enables co-production on a local level of new activities
• To represent the Springfield Project at external stakeholder events
• To ensure effective monitoring and evaluation processes are in place to ensure continuous improvement of services and activities
• To develop and coordinate relevant communications campaigns and engagement projects, including physical and online comms and marketing
• To coordinate Community Events ensuring the involvement of the community in the design of events
• To develop project proposals and provide evidence to support fundraising activities based on the wishes and needs of the community
• To develop and test new activities co-created with the community in response to community need
• To facilitate the Place of Welcome group, ensuring that the Place of Welcome provides a welcoming environment for all participants, in line with written procedures covering registration, recording, food provision, coordination of volunteers

· To support visitors from partner agencies to operate in the space by agreement

• To manage incidents, accidents and complaints in line with Springfield Project policy
• To liaise with the Volunteer Coordinator around recruitment and induction of volunteers

To work flexibly and deliver services across the Project as directed and to undertake any other duties commensurate with the role and responsibilities of the post as agreed with your line manager

About the Angelou Centre

With over 30 years in service of Black and racialised women and children

The Angelou Centre is a Black-led organisation based in Newcastle. We specialise in supporting Black and racialised women and children at risk of experiencing domestic abuse and other forms of Violence Against Women and Girls (VAWG).

We help women, children and young people recover after experiencing violence, abuse or unfair treatment.

We listen, we understand, and we never judge.

How to Apply

Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role. Please find a full job description on our website - Careers - The Angelou Centre

 Deadline: Monday 21st July

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1

The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.

Role Overview

Contract: Full-time fixed term for 12 months,

with possibility of extension subject to funding

Salary: £28,355.60 to £30,812.60 (£15.58ph to £16.93ph)

Depending on experience and qualifications

Hours & Days 35 hours a week

Monday to Fridays 9am to 5pm                                          

Additional benefits 25 days paid holiday,

employer’s pension contribution of 6%,

enhanced maternity leave 

Location: Newcastle upon Tyne

This is a newly developed Careers Advisor role is funded by the North East Combined Authority and forms a core part of our strategy to improve employment outcomes for women from Black and racially minoritised communities who are not currently in work or education. This is a fantastic opportunity for a qualified or part-qualified Careers Advisor to rebuild and lead an impactful careers service within the Angelou Centre.

Many of the women we support have English as an additional language and face multiple barriers to employment. They are survivors who are on a journey to rebuilding their independence and therefore may require additional training support with household budgeting, life skills or understanding the public transport system amongst other things. Your work will directly support women to take confident, supported steps into training, volunteering and work often for the first time in the UK.

This role combines direct client work with strategic development with support from the Senior Administrator. You’ll be responsible for managing individual development plans and setting SMART goals with our service users, building local opportunity networks, and helping to develop a robust data recording system to demonstrate outcomes and impact.

Our ideal candidate is someone who;

• Is passionate about empowering Black and racialised women into employment
• Has a strong working knowledge of local volunteering, training and employment opportunities
• Is interested in research and impact to support the growth of our Training, Wellbeing and Inclusion services
• Is compassionate, non-judgmental and committed to supporting survivors of domestic abuse
• Is confident and pro-active in advocating on behalf of our survivors and able to represent their needs when working with partner agencies

 Key Responsibilities

 Careers Support and Development Plans

• Deliver one-to-one and small group CIAG (Careers Information, Advice and Guidance) to support women into meaningful employment, volunteering or further learning.
• Develop and maintain individual development plans of up to 40 women at any given time, creating personalised career and life action plans and reviewing progress regularly.
• Motivate and empower women to engage with activities that build their confidence and increase employability

Local Knowledge and Opportunity Development

• Maintain up-to-date knowledge of employment, training, and volunteering opportunities across the North East.
• Develop relationships with local employers, training providers, and community organisations to create inclusive routes to work.
• Signpost clients to external agencies for additional support, such as skills-building or mental health support, where appropriate.

System Development and Data Collection

• Co-develop and maintain a robust case management and data tracking system to record outcomes, identify patterns, and highlight barriers.
• Ensure accurate and timely documentation in line with funding, GDPR and organisational requirements.
• Support the department in building evidence to demonstrate long-term impact.

Evaluation, Research and Sustainability

• Support internal reporting by providing accurate caseload updates, anonymised case studies, and emerging needs analysis.
• Contribute to grant applications, evaluations, and stakeholder updates with data and qualitative insights.
• Work with the Senior Administrator to identify trends and inform future departmental strategy.

Person Specification

Experience & Skills

• Experience providing career advice to adults, ideally those facing multiple and complex barriers.
• Proven ability to motivate and support individuals who may be disengaged, vulnerable or lacking in confidence
• Excellent interpersonal, organisational and administrative skills, including the ability to track casework and input data.
• Experience of providing 1-2-1 or group support
• Experience using action planning tools and setting achievable, client-led goals.
• Experience working collaboratively with other originations to provide wraparound support.
• Strong influencing skills to work with a wide range of stakeholders

Knowledge & Qualifications

• Level 4–6 qualification in Careers Information, Advice and Guidance (CIAG).
• Strong understanding of employability challenges faced by Black and racially minoritised women, including language barriers, discrimination, and immigration restrictions.
• Excellent working knowledge of formal training, vocational training, and volunteering opportunities in the North East.
• Knowledge of developing and delivering Monitoring, Evaluation and Learning tools and mechanisms to support grant writing

Values & Approach

• Interested in learning about impact evaluation and research.
• Commitment to anti-racist, trauma-informed, and feminist practice.
• Empathy, kindness, and cultural competence, with a commitment to supporting Black and racially minoritised women
• Ability to work flexibly and respond to crisis situations with a trauma-informed approach

Desirable Criteria

• Experience working in the women’s, community, or voluntary sector.
• Ability to analyse data and contribute to outcome reporting.
• Experience contributing to or supporting funding proposals.
• Strong local professional networks.
• Experience in program/project management
• Experience in grant management and report

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

Job Title: Database Administrator – VAC146

Working Hours: 37.5 per week (Flexible and part-time working offered by agreement)

Salary: £25,000 - £27,000 per annum

Contract: Fixed Term, 12-18 months

Deadline: Monday, 11 August 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Wednesday, 27 August 2025

Location: Leeds Charity Offices with flexibility to work from home

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have excellent attention to detail and have experience of working with databases? If so, we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As a Database Administrator you will help manage one of our biggest investments, our Fundraising CRM. Reporting to the Database & Insight Manager, you will play a key role in ensuring our fundraising database is effectively maintained and up to date.

You will assist with the administration and processing of donations, month end reconciliation, gift aid processing, and maintaining database records. You will manage day to day support and improvement of the database by completing regular housekeeping tasks that ensure data integrity and consistency is maintained.

The person will:

· Process income on the CRM database from a variety of sources, including online platforms (LHC website, JustGiving, Give as you Live, etc.) and BACS donations.

· Maintain accurate Gift Aid information and help prepare data for Gift Aid claims.

· Utilise Microsoft Excel to manage the import and export processing for internal and external data sets.

· Assist with monthly financial reconciliation support as needed.

· Ensure high standards for all supporter data entry and help to ensure data is kept accurate and up to date on the CRM with a focus on supporter preferences, change of addresses, etc.

· Ensure we are compliant with the UK's data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The successful candidate will have:

· Previous experience working with data management using CRM systems.

· Excellent IT skills and be confident and proficient in working with Excel, Word, Publisher, PowerPoint and CRM systems.

· Have an excellent understanding of marketing consent and GDPR

· Have a resourceful and logical mind with great attention to detail and high standards of accuracy

· Be able to think creatively and problem solve using data and strong critical reasoning skills.

· Have a strong understanding of Fundraising and Gift Aid legislation and compliance rules.

· Have strong communication skills, both verbal and written, with the ability to build relationships with a wide variety of stakeholders.

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact us via our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit our website.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

HR Project Administrator

We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.

Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025

Applications will be considered on a rolling basis.

About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.

This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.

Key Responsibilities

· Support recruitment and onboarding of bank and agency staff, including compliance and document checks

· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained

· Maintain accurate and confidential workforce records in line with GDPR and data protection standards

· Support budget monitoring and reporting on staffing ratios, costs, and agency usage

· Help prepare reports, dashboards and presentations on flexible workforce activity

· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed

· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions

About You
We’re looking for someone who:

· Has experience supporting HR or recruitment processes

· Is confident using digital systems and managing accurate workforce data

· Has strong communication and customer service skills, with the ability to build good relationships across teams

· Is highly organised, detail-focused and able to manage multiple tasks and priorities

· Understands the importance of confidentiality and compliance when working with sensitive information

· Brings energy, initiative and a commitment to the charity’s values

Key Note: DBS check required. Applicants must have the right to work in the UK.

In return you will receive:

· 26 days annual leave, rising to 30 after five years’ service

· Family-friendly policies including enhanced parental leave

· Pension scheme with employer contributions up to 7%

· Flexible and hybrid working (where appropriate)

· Access to 24/7 GP appointments and Employee Assistance Programme

· Discount scheme across retail, leisure and wellbeing

· Cash plan for dental, optical and healthcare costs

· Death in service benefit (4x salary)

· Full induction, ongoing training and development

· Opportunity to lead on meaningful operational change and gain exposure to senior leadership

Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.

#INDSCP

Your new company
My client is a well-recognised independent regulator based in the heart of London and are looking for an Education Quality Administrator on a temporary contract for roughly 5 months, and they operate a hybrid model with office expectations on Thursday.

Your new role

The Education Quality Administrator is responsible for providing administrative support within the Quality Assurance, Monitoring and Improvement team.

• Administrative support where required for our quality assurance processes. This could include, for example:
  • Uploading to our online filing system and formatting documents submitted by organisations, so they are ready for colleagues to analyse.
  • Proofreading documents and uploading them to our online filing systems
  • Proofreading and publishing content for our web pages.

• Administrative support where required for our quality assurance of new medical schools and programmes. This could include, for example:
  • Processing administrative forms for education associates carrying out visits
  • Printing documentation packs and ordering name badges for visits
  • Preparing visit documentation so that education associates can access it online via our document-sharing portal
  • Organising travel, accommodation and meals for staff and education associates attending visits
  • Recording information about the visit on our online systems
  • Administering our records to log and reconcile education associate expense claims for budgeting purposes

• Monitoring our quality reporting system in Siebel (this is the system that logs actions that organisations need to implement to meet our standards called 'quality items'), letting colleagues know when items have been updated by an organisation and need to be reviewed, and reporting on pending and overdue items.
• Meeting support for a wide range of meetings across the team. Support would include:
  • Scheduling meetings
  • Calling for agenda items and populating agendas
  • Noting actions during meetings and keeping action logs
  • Maintaining a forward planner of agenda items for our larger meetings.

• Administering and reporting on our education associates, including expense claims to support section budget forecasting, training and annual appraisals.
• Manage emails coming into the team's shared mailbox, liaising with colleagues to ensure emails and queries are dealt with by the appropriate person within our agreed timeframes.
• To understand and apply our safeguarding policy and processes for protecting children and adults at risk of harm (including knowing how to recognise, record and report safeguarding).
• Any other reasonable duties may be assigned from time to time.

What you'll need to succeed

• To be able to work within established policies and standard operating procedures with a high level of accuracy, within agreed timeframes
• Effective use of IT systems such as Outlook, MS Word and Excel.
• To demonstrate excellent written and verbal communication skills, adapting style and level of detail as appropriate.
• An ability to work independently with appropriate supervision, as well as an effective team member.
• To demonstrate excellent customer service, ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively.
• The ability to work within established service-level agreements whilst maintaining a high degree of accuracy and attention to detail.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the Role

We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.

We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.

Purpose of Job

To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.

Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.

The primary duties are:

1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.

2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
 

3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.

4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.

5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.

6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.

7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.