Children support volunteer volunteer roles in huddersfield, west yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administration and Office Support Volunteer
Team: The Fundraising Team
Location: Woodhouse Square, Leeds, LS3 1AD
Time commitment: 1 day a week
_________________________________________________________________________
About Candlelighters
Candlelighters provides financial, emotional and practical support to families affected by childhood cancer in Yorkshire. We support around 150 new families each year and our work ensures the whole family unit is supported in these extraordinary circumstances.
We support children and their families from diagnosis and throughout their journey, including providing financial support, practical help in hospital, much needed breaks, as well as emotional and well-being support at our Family Support Centre (The Square) and Family Support Bus.
Purpose of the Role and Key Activities
Candlelighters needs to fundraise £2million every year to continue providing services to families. The Administration and Office Support Volunteer provides crucial administrative and office support to the Fundraising Team and is central to helping the team raise the money we need to continue supporting children and families affected by childhood cancer in Yorkshire.
Activities vary, but may include
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Responding to enquiries from supporters via telephone and e-mail
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Providing administrative support and helping to prepare resources, merchandise and equipment for events
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Taking leadership over the Candlelighters Ebay page. Adding merchandise to sell, liaising with any queries and fulfilling any orders
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Answering the phone, transferring calls and taking messages
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Updating the supporter database
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Writing thank you letters and sending certificates
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Processing large mailings (including mail merge) and dealing with any returns
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Franking letters and parcels
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Arranging courier companies for large deliveries
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Filing (paper and electronic)
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Providing administrative support for events
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Assisting the Fundraising Team with other tasks and activities as required
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Send out Merchandise to our fundraisers/Challenge events participants (Running tops, T-Shirts, FR Materials)
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Research – future challenge events/mailing contacts
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Preparing Collection Tins/Buckets for use by fundraisers
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Making up Goody Bags for events
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Adhering to Candlelighters’ policies and procedures.
Volunteer Requirements
We are looking for volunteers who
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Have strong administrative skills
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Have experience of working in an office environment
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Have strong IT skills, including the ability to use Microsoft Word, Outlook and Excel
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Have excellent interpersonal and communication skills
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Have experience of communicating in a professional capacity via telephone, email and in person.
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Are friendly and approachable, whilst also able to maintain professional boundaries
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Have strong attention to detail
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Are able to work well as part of a team
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Are able to work independently and use own initiative
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Are able to lift and carry boxes, equipment and resources
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Are able to climb multiple flights of stairs
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Are able to follow Candlelighter’s policies and procedures.
We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this particular role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.
Support and Benefits
You will receive:
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Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
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Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
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Ongoing support from the Fundraising and HR teams
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The opportunity to meet lots of new, friendly people
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The opportunity to expose yourself to new experiences
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Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy
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Regular reviews with your Volunteer Supervisor to help you develop in your role
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Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
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We can be a reference once you’ve volunteered for three months
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Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline
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Charity Worker Discount card
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Access to The Company Shop
Successful applicants will be invited to attend an interview.
Thankyou
We understand the impact of a childhood cancer diagnosis, and our mission is to bring light and hope to families facing childhood cancer in Yorkshire.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Story Forge Project is a new, grassroots literacy project based in Grantham. We design imaginative, inclusive workshops for children and young people that build confidence, creativity and a lifelong love of words. From festive letter-writing to story zines and sensory map-making, we’re on a mission to make storytelling part of everyday life - for every child, not just the confident ones.
We’re newly constituted, but growing fast, and now we’re looking for a like-minded volunteer to help us grow our funding base and secure support for our pilot projects across Lincolnshire.
The Role
We’re looking for a volunteer with an interest in literacy, books, children’s creativity or arts fundraising to help us design and coordinate a simple fundraising calendar. You don’t need to be a professional fundraiser, just someone organised, curious, and up for helping a new idea take flight.
Key tasks include:
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Researching small grants and funding opportunities (local councils, trusts, literacy/arts schemes)
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Helping shape a 6–12 month calendar of possible applications or fundraising opportunities
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Supporting with simple application templates and tracking
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Optional: helping build relationships with local businesses, bookshops or sponsors
You won’t need to make asks yourself unless you want to, we’re just looking for someone to help us build the plan and shape our direction. You’ll be working closely with our founder (a children’s author) and will be credited as part of the founding team.
You Might Be…
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A former or aspiring fundraiser looking for hands-on experience
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A publishing, arts or charity professional with a bit of time to give
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A parent, teacher or booklover passionate about children’s literacy
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Someone who wants to contribute to a new project from the ground up
What You’ll Get
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A flexible, rewarding role you can shape
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Experience building a fundraising pipeline from scratch
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Insight into grassroots children’s arts and literacy work
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A meaningful credit on our website and publications
How to Apply
Please send a short email telling us a bit about you and why the role interests you. CVs are welcome but not necessary.
We’re reviewing on a rolling basis and would love to chat.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
Purpose of the role:
To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.
Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.
Our volunteers often tell us how rewarding their time with us is.
You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.
We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.
Module One = Tues 16th Sept
Module Two = Wed 24th Sept
Module Three = Weds 1st Oct
Module Four = Weds 8th Oct
Module Five = Wed 15th Oct
10am to 2pm
You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking individuals who can empower those aged between 4 and 16, to support and share our mission within their current school or youth provision setting (Brownies, Guides, Cubs, Scouts and Youth Groups).
You will encourage your group to share the mission of Mary's Meals, raise awareness of our work and fundraise.
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Helping with event preparation
· Manning checkpoints
· Walking support
· First-aid support
· Marshals
· Support drivers
· Helping with community stalls
We are looking for people who are:
· Warm and non-judgemental
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Good team players, able to work with other staff/volunteers
· Reliable and able to commit to agreed requirements
We can offer you the following:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
About Yorkshire’s Brain Tumour Charity
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are:
Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a warm, empathetic person with good communication skills? Could you offer four hours a week to support families in urgent need?
We Stand - Formally Mosac provide a free National Helpline service to non abusing parents and carers of sexually abused children. We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused.
We know a caring, sensitive and non judgemental response can make a real difference to someone seeking support. We are looking for volunteers with good verbal, listening and communication skills, no previous experience on a helpline is required. Trained, experienced staff will always be on hand to provide support and guidance.
We expecially welcone volunteers who speak additional languages, from all communities, to help us support more parents from diverse backgrounds, Welsh speakers are also required as part of our South East Wales support project
Helpline Volunteers will:
- Receive full training prior to the formal induction (3 week training programme) Dates to be confirmed
- Commit to volunteer 4 hours per week for a minimum of 1 year
- Receive ongoing support and supervision from a friendly team
- Make a difference to the lives of families impacted by child sexual abuse
Opportunities for you:
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To contribute to We Stand’s aims of supporting families affected by child sexual abuse
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You will receive training, continual development and support in the role
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Working remotley from your own home
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Gain valuable experience and development of interpersonal skills
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Out of pocket expenses for travel cost if required to attend meetings,and subsistence will be met by We Stand
Your Responsibilities:
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Answer calls that come through the National Helpline
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Provide support, information and signposting to relevant support organisations
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Complete all call log and monitoring information after each call
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Attend mandatory supervision meetings fortnightly or monthly to support you in the role.
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All helpline volunteers working remotely - attend 30 minute supervision after your shift.
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Childline Volunteer Counsellor- Someone who wants to make a difference to children’s lives by being there to listen when they feel they have no one else to turn to. As a Childline counsellor, you’ll be there for young people and listen to them as they open up about whatever is worrying them, whether it’s bullying, abuse, self-harm or family relationships – you’ll be there to support them.
What you’ll do
You’ll volunteer in our Leeds Childline base, offering counselling support to children and young people over the phone or through our 1-2-1 online chat. Your supervisor will help you develop and evaluate your counselling skills. After your initial training, you will be able to help young people as well as identify when a child or young person may be at risk, but don’t worry a supervisor will be on hand to give you plenty of support.
What you’ll get
You’ll receive training sessions over 12 weeks to prepare you for the role. When you start your regular shifts, a supervisor will be around all times to support you. Every shift includes a briefing and debriefing alongside other volunteers. Supervisors will also give you regular one-to-one support and group supervisions.
What we’ll need from you
Signing up to be a Childline counsellor is a big commitment and requires lots of training so, we do ask people to stay in the role for a minimum of one year.
We’ll also need to do some routine safeguarding checks, including an enhanced criminal record check and at least two satisfactory references with at least one covering a period of five years or more with no gaps. It’s nothing to worry about, and we can answer any questions you have about this.
Who’s right for the role?
While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experience.
- Passionate about helping young people and children
- Great communication skills
- Empathetic and perceptive
- able to think on your feet
- works well within a team
- emotional resilience
Why volunteer with us?
Not only will you gain valuable experience throughout your volunteering journey, you’ll also have access to useful resources including a catalogue of online training, discount portal and NSPCC inMind – an online mindfulness resource.
You’ll be fully supported throughout your volunteer journey with us and will have a dedicated key contact should you have any questions along the way.
Childline counsellors are there for young people and listen to them as they open up about whatever is worrying them- you'll be there to support them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Wakefield
Independent Visitor Volunteer
Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together. The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.
As an Independent Visitor Volunteer in England, you might:
- support the child/young person to experience enriching activities that contribute to their personal and cultural development
- engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting
- listen to and support the young person, fostering a sense of safety and trust
- help the young person develop social skills and increase their involvement in their community
- develop a positive and lasting relationship, ensuring the young person feels valued and supported
You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking enthusiastic volunteers from all walks of life in Herefordshire to befriend and mentor a young person in care. This is a meaningful opportunity to make a significant impact in a young persons life.
Children and young people in care deserve to have a trusted adult who can share their time, engage in activities, and provide a safe and fun friendship. Your visits can easily fit into your schedule, allowing you to balance your commitments while being a positive force in someone’s life.
We ask for a commitment of just a few hours once a month for a minimum of two years. We cover activity and travel expenses.
If you’re interested in this rewarding opportunity or you have any questions, please let us know. Looking forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Officer has the responisbility of organising (along with the help of a Trustee Events Manager) our magical visits to children/adults with LD, this could be at the hospital, social groups, refugee centres, libraries etc etc.
They will monitor the chapter email for submitted event booking forms (some of these will come from events organised by the Events Manager on Trustees). These will then be added to the calendar and advertised to volunteers. They will ensure each event organised has a handful of volunteers confirmed within a week of the event itself. They will then provide information and support to a Lead Volunteer to run the events. They will ensure that regular events are being attended by volunteers and that they have the costume and materials that are needed for these. They will follow up after events to ensure social media posts are made, hours are uploaded and that costumes are returned. They will ensure that all volunteers are attending events.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Story Forge is a new, grassroots literacy project based in Grantham. We run creative, inclusive workshops that help children and young people express themselves through storytelling, drawing and imagination. From festive drop-ins to zine-making and sensory map sessions, we’re creating spaces where all kids feel like storytellers.
We're in our founding year and need a bold, beautiful brand to help us bring this work to life.
The Role
We’re looking for a kind, curious and imaginative designer (or marketer with strong visuals skills) to help define and deliver the look and voice of The Story Forge. We’re already reaching out, but we need design clarity and someone to help make everything we share feel as special as the work itself.
You might help with:
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Designing a simple visual identity (logo, fonts, colour palette)
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Creating branded templates in Canva (social, flyer, web)
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Developing a tone of voice guide to keep our comms consistent
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Designing a downloadable Story Maker Kit for kids
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Supporting one or two future campaigns (Christmas, Zine launch)
You’d be working directly with our founder (a children’s author), and your work would be credited visibly across our website and materials.
You Might Be…
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A designer looking to do meaningful work in children’s creativity or literacy
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A brand/comms professional with a bit of time to spare
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A student or early-career creative wanting a standout portfolio project
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Someone who just really loves stories and wants to help kids tell theirs
What You’ll Get
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Creative freedom to help define a grassroots brand from day one
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A tangible portfolio piece in print, digital and packaging
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Insight into community-focused children’s arts
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Visible credit and references
How to Apply
Just send a short note about who you are, with a link to your portfolio or any relevant work (if you have one!). CVs are welcome but not necessary.
We’re reviewing applications as they arrive and would love to meet you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about the power of creativity? Volunteer with Little Green Pig as a Story Mentor or Illustrator Mentor.
Mentors work alongside our workshop leaders, providing children and young people, aged 7-18 with in-depth support, helping to create a safe space for them to write for pleasure and purpose.
At Little Green Pig we believe that offering children and young people the opportunity to develop writing skills and invest in their imaginations can truly change their lives. It’s a vital form of self-expression that builds confidence, communication and literacy skills - and it’s fun!
We’re looking for volunteer Story Mentors and Illustrator Mentors to support our after-school clubs and on-off projects in Brighton, Worthing, Eastbourne and across Sussex. Please note that these roles are in-person only at various community-based locations.
We’d love to hear from you if you’re:
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Aged 16+
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Based in Sussex
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Patient, enthusiastic and passionate about creativity
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Interested in working with children and young people
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Looking for a fun and fulfilling way to learn new skills and connect with other people.
No training necessary as full training will be given. DBS check and travel expenses provided.
The client requests no contact from agencies or media sales.
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
- Make a difference - you will volunteer directly with victims and/or alongside staff.
- Gain skills and experience - you will receive training on how to provide practical and emotional support.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in West Midlands
As a Volunteer your role will include:
- Contacting services users to conduct a needs assessment, identifying service user needs and services to be delivered
- Deliver the appropriate services consisting of emotional and practical support
- Signpost to other organisations where needed, and complete onward referrals where consent has been obtained from the victim.
- Advocate for service users with other organisations where appropriate e.g. with the police, housing associations etc.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per week, for at least 12 months.
- Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
- Undertake an enhanced DBS check & be part of the DBS update service.
- Be able to provide two satisfactory references.
Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
Want to find out more?
- If you have any questions or would like to find out more about this role, please contact the Volunteer Manager Steven Postans (details can be found on the Victim Support volunteering opportunities webiste)
Download the role description for more details
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Monday: morning or evening
Tuesday: morning or evening
Wednesday: morning
Thursday: morning
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us,
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


