Christmas Fundraising Assistant Jobs in Lambeth, Greater London

Fundraising Assistant - Individual Giving

Location: Hybrid from our office in Stroud, Gloucestershire or remote based

Salary: £8,328.32 per annum (FTE £20,820.80)

Role Status: 14 hours per week

Start Date: 2 Oct 2024

Make a lasting impact by joining our team as a Fundraising Assistant in our Individual Giving team and help us transform the lives of those affected by meningitis.

This role is a 12-month fixed term contract.

About the job

To continue our life-changing work, we are seeking a Fundraising Assistant on a 12-month fixed term contract to join our friendly and supportive team. The Fundraising Assistant will support the administration and stewardship of our Individual Giving activities, including Forever Funds, Legacies, Weekly Lottery, Cash Appeals, and trading activities such as Christmas card sales. They will also manage the thanking of individual donations, including in memory, funeral, and unsolicited donations.

This role is a fantastic opportunity for someone wanting to move into a career in the charity and fundraising sector. We would welcome applications from people with no fundraising or charity sector experience, but who have transferrable skills and experience to the role. Please ensure you clearly demonstrate in your supporting statement how your experience and skills fit with what we are seeking below.

What we’re looking for

Skills and Experience

• Supporter or customer care experience
• Planning and prioritising workload
• Producing effective communications across a range of channels (written, verbal etc)
• Delivering exceptional supporter care
• Excellent writing skills
• Strong interpersonal skills – able to communicate with supporters with confidence and fluency, both face to face, on the telephone and online
• Empathy, often working with families who have been affected by meningitis
• Accuracy and attention to detail
• Self-motivation and ability to work independently
• Competency in Microsoft Office, particularly Outlook, Excel and Word, and using databases preferably Salesforce

Other requirements

• Other requirements as determined by the organisation
• Commitment to the goals and values of Meningitis Now

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 10am on Wednesday 2 October 2024*

Interviews: w/c 7 October 2024

*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. 

We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. 

Job summary

The Supporter Care Assistant is the first point of contact for supporters. They’re key to making sure everyone fundraising for us feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career. 

The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer. 

Closing date:  Monday 30 September, 9am
Interviews:  Wednesday 9 October 2024

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.

As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.

This brand-new role is a brilliant opportunity for you to join a dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.

Job title: Supporter Engagement Assistant (known internally as Supporter Care Assistant)

Contract: Fixed term for 5 months (Oct 2024 to February 2025)

About you

To be successful in this role you will have:

• Experience working in telephone and email-based roles in supporter care or customer service
• Ability to organise your workload and maintain a high level of output and accuracy even during busy times
• Ability to handle complaints and objections with confidence
• A proactive and collaborative approach to work
• Strong critical thinking and problem-solving skills
• Flexibility and ability to adapt quickly to changing priorities

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22 September 2024 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.

 
 Registered Charity Numbers: E&W1082947, SC040094

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.

As the Digital Marketing Officer, you will deliver digital marketing activity and traditional marketing activity for The Lullaby Trust.

This role will focus on developing our digital marketing and digital brand activity to achieve our organisational objectives, save babies’ lives and support bereaved families. This role will cultivate strong working relationships with all internal teams, to ensure that we are making digital marketing perform for all departments, to better our impact. Demonstrating commitment and enthusiasm for the sector, success in this role will require outstanding digital marketing experience focused on setting and achieving ambitious growth targets. 

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever.

We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack.

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

Over the last few years, NHYC has grown to a team of over 50 staff.  This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly.  You should be well organised, a great communicator, and experienced in or willing to learn financial procedures. The role is based at our day centre in Camden.

• Salary £27,144 – £29,952
• Deadline: 9am Monday 23 September

Company: Art Explora ​

Job title: Community Programme Manager​​

Terms of Employment​​

Contract type: Full time ​

Working hours: Standard office hours are 9am – 5pm, Monday – Friday, with an hour for lunch. Work outside these hours is required on occasions. ​

Salary range: £35,000-£38,000​

Holiday: 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas. ​

Pension: Generous workplace pension scheme ​

Location: This post is London-based. We have a hybrid working model for senior members of staff with a minimum 3 days per week at our office is at Somerset House. All staff have access to Somerset House Residents benefits. Reporting to: Jemima Montagu, Art Explora UK Director ​

Travel: Regular travel to projects and events required, primarily within London​

Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.​

Non-UK nationals will require current and valid permission to work in the UK. No agencies please.​

Summary of position​​

Art Explora is looking for an experienced Community Programme Manager with a passion for arts engagement and cultural outreach to manage and build our innovative Community Programme for Art Explora in the UK. ​​

The Community Programme Manager will lead on and develop Art Explora’s key community programme streams – Arts at Home, Theatre at Home, Music at Home, Mini Art Explorers and Art Explorers at..., and manage Art Explora UK’s growing volunteer community. The Community Programme Manager will explore ways to expand the content for this programme though new partnerships with museums, galleries and other cultural institutions, as well as expand the programme into more care homes and other care settings, such as hospitals, across the UK.  ​

The Community Programme Manager will manage Art Explora’s growing pool of 140+ volunteers. They will ensure that Art Explora has a comprehensive and supportive volunteer offer. They will review our current volunteer recruitment processes and policies, safeguarding and training procedures, and ensure we meet the highest standards for working with volunteers. ​​

The volunteer community is key to Art Explora’s strategy for scaling up arts engagement in the UK. Through the generous support of volunteers, we can bring our arts programmes to more people and spread the benefits of engaging with arts and culture more widely. We are committed to delivering a volunteer programme that is inclusive, supportive and rewarding. ​

​

Current Community Programmes: ​

• Arts at Home: volunteers bring conversations about art to 7 older adult care homes across London on a fortnightly basis. ​

• Theatre at Home: in collaboration with volunteer collective OW! Theatre Lab, brings theatre to older adult care homes across London.

• Music at Home: in collaboration with music charities, brings a variety of music to older adult care homes across London. ​

• Mini Art Explorers: volunteers deliver creative activities for early years children in local authority libraries and family hubs monthly. ​

• Art Explorers at...: volunteers take care home residents to galleries, theatre and museums across London. Partners include Sadler’s Wells, The Hayward Gallery and the Whitechapel Gallery. ​​

About the role​

The Community Programme Manager will bring their own experience and knowledge of outstanding community programming to build on and expand the current programme. The Community Programme Manager will manage partnerships with key stakeholders and develop new relationships with a variety of partners, from cultural institutions to new care settings. ​​​

The Community Programme Manager is a pivotal position within the small, dedicated and growing Art Explora team in the UK. The Community Programme Manager will be supported by a Community Programme Assistant and the volunteer community. We are looking for a candidate with management experience.  ​​

To achieve this, the chosen candidate will not only have a passion for arts outreach and engagement, but will also have a proven track record in project management, managing volunteers, excellent organisation and communications skills, and be experienced in building relationships at all levels – with community organisations such as care homes, volunteers, local authorities, content and delivery partners, senior stakeholders, collaborators and supporters. ​

Key Responsibilities​​

Volunteer Management​

• Manage Art Explora UK’s volunteer community including training and social events. ​

• Manage all volunteer administration including volunteer handbook, project coordination and DBS checks. ​

• Manage the volunteer journey, from expression of interest to attending programme sessions. ​

• Ensure the volunteer programme meets the highest standards of good practice. ​

• Manage the volunteer database and management software​​

Community Programme ​

• Lead and develop current Community Programme streams ​

• Develop strategy for expanding and developing the Community Programme across the UK​

• Conduct research, evaluation and consultation, as needed ​

• Partnership and key stakeholder relationship management​

• Manage the Community Programme budget and ensure the programme is delivered on time, within budget and meets targets​​

Art Explora General ​

• Train and line manage the Community Programme Assistant, work placements and interns​

• Regular coordination and consultation with UK team ​

• Reporting at weekly team meetings and to Trustees, as required​

• Financial and written reports for Trustees​

• Budget planning ​

• Managing evaluation procedures and reports​​

Person Specification​​

Essential skills and experience ​

• At least 5 years’ experience delivering arts and cultural outreach programmes, for example within an education and engagement team for an arts organisation, or working directly with community organisations or within the care sector​

• Proven experience of volunteer management including recruitment, training, logistics and personnel management​

• A good knowledge of arts engagement practice in the UK and leading organisations in this field ​

• A proven track record of budget management and event coordination​

• Some experience of fundraising from public sector, trusts and foundations​

• A confident communicator (oral and writing), with an enthusiasm for building creative partnerships and capable of working with a wide range of senior stakeholders and partners ​

• A good knowledge of cultural policies and current cultural engagement landscape​

• Experience of implementing EDI policies and good practice, with passion for driving EDI related change in the arts and cultural sector

​

The ideal candidate will demonstrate that they are:​

• A team spirited, highly organised, proactive, and reliable individual, capable of managing stressful situations, complex logistics, and multiple partnerships​

• Able to respond to challenges with diplomatic, flexible, persuasive and positive solutions​

• Interested in arts and culture, with a passion for engaging new audiences ​

• Able to bring existing contacts and relationships within the community arts and engagement sector

To Apply​

Please complete the relevant online application form.

Deadline: 9am Monday 30 September, 2024.​​

In-person interviews will take place w/c 7 October 2024 in London. ​​

We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.​​​

About Art Explora ​​

Sharing arts and culture with everyone​

Art Explora aims to share arts and culture with everyone – locally, nationally and internationally – inspiring new encounters between arts and audiences. We work in partnership with artists, cultural organisations and communities, exploring all art forms, and creating unforgettable cultural experiences. Our imaginative, contemporary approach encourages new forms of access, participation and engagement with arts and culture, pushing boundaries with digital technology and mobile programming. ​​

Art Explora UK was founded in 2021 and is registered charity no. 1202489. Art Explora has offices in France and the UK. ​​

Let’s unlock the power of arts, together!​​

Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.

Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.

We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.

This is a great role for someone with excellent organisational skills and a passion for the work of the charity.

Please answer the following three questions in your cover letter

Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:

1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).

2. Post bereavement packs to 3 families

3. Email the helpline befrienders the weekend helpline rota.

4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)

5. A colleague has been locked out of the training platform and requires help.

6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.

7. Run an urgent report the National CONI Lead requested this morning.

8. Email training certificates to delegates following completion of their online training evaluation

Please put these in order of priority and explain your reasoning

Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?  

Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.

About the role:

Are you a finance professional looking to make a meaningful impact?

Are you passionate about making sure people get the support they need to transform their lives?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

We’re excited to announce a new opportunity for a Finance Manager to join our team, playing a crucial role in supporting both the operational and strategic financial management of our Charity.

Your role and expertise will ensure we can continue to deliver our vital services efficiently and sustainably while driving excellence and integrity in financial management.

For full details please see our Job Description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services on vocation and services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.

 Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you are eligible for the scheme.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.