Clear voice interpreting services jobs

Call for expression of interest 

End-Term Evaluation Consultancy 

Project name: Strengthening Civil Society Representation of Women with Disabilities in Ghana 

Location: Ghana/Remote Global (at least 1-2 team members must be based in Ghana for data collection purposes) 

Length of consultancy: 8-9 months 

About the project 

The Strengthening Civil Society Representation of Women with Disabilities in Ghana project is a two-year project funded by the European Commission. The project aims to strengthen the capacity of two co-applicants (Women with Disability Development and Advocacy Organisation (WODAO) and the Alliance for Better Advocacy and Knowledge (ABAK) Foundation) in the areas of management, communication, fundraising, coordination, advocacy, gender, climate change, networking, and financial accountability.

The overall objective of the project is to strengthen both co-applicant organisations, their partners and their members to effectively participate in development and decision-making processes. 

About the consultancy 

The purpose of this end of term evaluation (ETE) is to assess performance of the project and to understand what specific learnings can be taken forward in future project design and implementation. It is also intended that the evaluation will contribute evidence and/or insight towards some of Sightsavers’ thematic learning questions. An external ETE, to be conducted by the end of the project, is also a requirement by the donor.  

The evaluation will also be designed to collect endline data for three project indicators, as specified in the project MEL plan. It is intended that the findings, learnings and recommendations from the evaluation will be used to inform the design and delivery of similar projects and programmes. 

The evaluation will employ a collaborative and participatory approach to ensure that the evaluation takes into account the complex nature of how capacity is strengthened. It will use a mixed methods approach, triangulating secondary project documentation and data with some qualitative primary data collection. This is likely to include key informant interviews (KIIs) and focus group discussions (FGDs) with various project stakeholders. The appointed consultant will further define the methods and tools and may wish to consider elements of outcome harvesting if deemed appropriate.

Skills and Experience 

The evaluation will be contracted to an external independent consultant or consultancy company. It would be beneficial if the consultant or team is at least partly located in Ghana. The evaluation team members should have the following core competencies and experience: 

• Extensive experience in monitoring and evaluation for international development project/programmes, with strong skills in both qualitative and quantitative approaches.

• Thematic expertise in disability inclusion, Climate Action, advocacy, and/or capacity development of women’s organisations is essential. Comprehensive understanding of preferred practices/policy issues at global and national level is desirable. 

• Prior experience working in Ghana is essential, including data collection experience. A consultant or team with members located in Ghana is preferred. 

• Must have experience of carrying out evaluations of an appropriate scope and scale. 

• Ability to travel within Ghana is required. 

• Proven ability to produce concise, readable and analytical reports. 

• Excellent communication skills, both written and spoken, in English. Fluency in other relevant local languages is highly desirable. 

• Proven ability to work independently, manage resources, and deliver work within agreed timeframes. 

In particular, the Team Leader (to be identified in the offer) is expected to possess a demonstrable senior evaluation expertise coherent with the requirements of this assignment and not provide less than 20 working days. 

This is a highly varied and involved consultancy position, and the above is not an exhaustive list of duties, required professional skills, project information, or expected scope of work. Please ensure you read the full Terms of Reference (ToR) for all details.  

Next Steps 

To apply for this exciting new opportunity, please complete an application via our recruitment portal. 

All applications must include: 

Budget Template (link here) – Please complete and upload this as part of your application 

CVs of all proposed consultants 

Completion of our online Expression of Interest from (EOI): Please ensure that Section 3 (Addressing the requirements) of the EoI form covers the following two points : 

1. Please describe your proposed design for the evaluation/learning exercise with particular reference to the key questions from the ToRs (Max 500 words). 

• Task conceptualisation

• Approach, framework 

• Methods, tools

• Etc.

1. Please describe your approach to addressing equity and inclusion, including gender, disability, marginalised communities etc. (Max 300 words) 

We anticipate that remote interviews will take place during the weeks of 6 October or 13 October 2025 and the evaluation process will include a 1 stage oral interview to be completed by shortlisted candidates.

Closing date: 28 September 2025 

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

Salary: £28,000 FTE

Hours: Full time – 35 hours per week

Days and Times: Monday to Friday, 9am – 5pm

Responsible to: Hospital Services Manager

Responsible for: Volunteers

Employed by: Age UK Hillingdon, Harrow and Brent

Contract: 1 year fixed term (with potential to extend)

Location: Ealing Hospital, 601 Uxbridge Road, Southall, UB1 3HW (map)

Closing Date: 12 noon on Thursday 18th September

Interviews: Wednesday 24th September

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

Are you passionate about helping older people live safely and confidently at home? We’re looking for someone caring, proactive, and motivated to join our team and make a real difference.

In this role, you’ll be a friendly face and a trusted support for older people as they leave hospital. You’ll help make the journey home smooth and safe, reduce the risk of falls or readmission, and ensure people feel confident and supported in their own surroundings.

This is your chance to work alongside hospital staff, community teams, and voluntary sector partners — bringing everyone together to create the very best outcomes for patients and their families.

What you’ll do:

• Support safe, timely hospital discharges and home visits
• Identify risks, recommend aids, and escalate concerns when needed
• Connect people with community and voluntary services
• Keep clear records and ensure every discharge is inclusive and person-centred

About You:

We’d love to hear from you if you are:

• Experienced in working with older people in health, social care, or community settings
• Confident in assessing needs and spotting risks in the home environment
• A strong communicator who enjoys working with patients, families, and professionals
• Organised and comfortable with record-keeping and reporting systems
• Compassionate, patient-focused, and committed to helping people live well at home

Job purpose

To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key working relationships

Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.

Key Responsibilities

1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations
• Undertaking debt advice file reviews
• Identifying advisers’ soft skill and technical training needs
• Providing constructive feedback, and pastoral support, to advisers and their line managers
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

3. Ensure project compliance and quality requirements are achieved.

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

4. Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

Other:

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Hold a valid Money and. Pension Service accredited qualification in debt advice
• Have recent knowledge and experience of specialist debt casework
• Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
• Understanding of the issues involved in interviewing clients (all channels)
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
• Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
• Experience of the monitoring, managing and evaluation of projects and performance
• Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
• Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
• Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.

3. Personal Attributes:

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.

4. Commitment:

• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

The Director of Policy, Strategy and Governance is a new leadership role at the forefront of shaping and communicating our strategic direction.

As a member of the executive team reporting to the CEO, the Director will work with school leaders, other key external partners and teams within Camden Learning to drive high standards and grow a school-led system striving for both excellence and equity.

The Director will be responsible for leading, developing and communicating Camden Learning’s strategic direction, including plans for future growth and success. This entails keeping abreast of current developments, not only identifying opportunities and trends but also developing and supporting innovative approaches while ensuring alignment with Camden Learning’s goals.

The Director will be responsible for overall governance effectiveness, as well as provide strategic leadership for school governor services, ensuring effective support for governors in their key strategic and statutory roles. This includes establishing high-quality development and training programmes, the provision of a clerking service and bespoke support for governing bodies, as needed.

We are looking for a leader who can take ownership of shaping this role from day one – a strategic thinker, a skilled communicator, and a champion of inclusive governance. This is a rare opportunity to influence the future of education in Camden and beyond. Your leadership will help us tell our story, measure our impact, and ensure that our strategy remains both ambitious and grounded in the realities of our schools.

Key dates

• Applications close: 9am Mon 6 October
• First round interviews: Tue 21 and Wed 22 October (online)
• Final round interviews: Tue 28 October (in person at 5 Pancras Square, London)
• Start date: As soon as possible (January 2026), to be agreed with the successful candidate.

ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.

The Restart Project helps people transform their relationship with electronics by supporting groups to teach repair at community events, developing fixing spaces and campaigning for a Right to Repair and better waste policy. We are looking for a strong project manager to be our new Fixing Factory Co-Lead.

What is a Fixing Factory? Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others. 

The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 with two initial sites in Brent (now closed) and Camden. After the initial development grant we secured funding to continue the Camden site, and open and mature three additional sites in London, including one which has already opened in Hackney, with a proportion of our focus being on long-term financial self-sustainability and scaling the model across the UK. The Restart Project is leading on the delivery of two sites, one in Hackney and another future London location (4th site), whilst Possible lead on the established Fixing Factory in Camden and an upcoming Haringey site.

Each new Fixing Factory site will grow and nurture a community of repairers, be strongly linked with local residents and stakeholders, and be driven by engaged teams of volunteers. There will be a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory in every high street’. 

About the role

The focus of this role will be overseeing the Hackney Fixing Factory, launching a 4th site (subject to funding), and working with existing repair group communities, the council, and other partners in those areas. You will be bringing to life an already developed business model, ensuring that the Fixing Factories are run in a safe, effective and financially sustainable way, as well as responding to the needs of the community and continuing to strategically develop the Fixing Factories programme.

You will be working with the Fixing Factory workshop managers, who are responsible for day to day operations at the sites, ensuring income generation targets are being met, driving the development of our accredited skills and training programme with support from consultants and ensuring the Fixing Factories are scalable and replicable. 

Key responsibilities

This role involves a combination of strategic development of the overarching Fixing Factories project, on which you’ll work closely with a counterpart at Possible, oversight of the two sites that Restart is responsible for and the workshop managers that manage their day to day operations.

About project partner, Possible: Possible is a UK based climate charity working towards a zero carbon society, built by and for the people of the UK.

Please refer to the job description for more information including the person spec and how to apply

Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.

About Us

The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.

Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.

The Role

As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.

Key Responsibilities

• Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
• Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
• Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
• Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
• Other Duties: Any additional tasks required for effective organisational functioning.

Key Details

• Job Title: Executive Director
• Salary: £67,000 per annum
• Contract: Permanent, full-time (35 hours per week)
• Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.

Person specification:

• Degree level qualification or equivalent
• Expertise in strategic, anti-racist approaches to race equality
• Strong oral and written communication with diverse audiences
• Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
• Current awareness of developments in the race equality arena
• Lived experience of racialisation, applied to policy and practice
• Senior leadership with strategic planning and business implementation
• Proven track record in securing varied funding and managing charity finances and governance
• Skilled in report writing, research, presentations and policy influence
• Commitment to CRER’s mission, aims and values
• Relationship-building and interpersonal skills at all levels
• Strategic, analytical thinker who works well under pressure and exercises sound judgement
• Flexible team player with initiative
• Highly motivated self-starter driven to advance racial equality in Scotland

While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.

The information pack can be found attached to this advert which includes details on how to apply. For an informal and confidential conversation about this position, please contact Jenny at Harris Hill via the apply button with suitable times to speak.

Closing date for applications: 9am, Monday 22nd September 2025.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.

Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.

In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.

A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.

Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.

You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.

This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.

Ready to lead digital innovation with purpose?

Apply now and help us build the tools that unlock potential and transform futures.

Are you passionate about using digital innovation to create positive change?

Join us as Digital Product Owner and help transform the lives of young people worldwide.

In this key role, you’ll manage inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access pathways to self-employment or work.

You’ll lead the development of product roadmaps, with a focus on integrating cutting-edge AI solutions to enhance our learning platforms. Working across regional teams and partners, you’ll align efforts into a unified roadmap to serve a global audience.

Proficiency in data management and insights is central to this role. You’ll advise and oversee the development of processes, strategies, and governance frameworks to ensure quality, consistency, and actionable insight across our digital products.

Your strong project management skills will help you guide cross-functional teams and stakeholders to deliver innovative, user-centred solutions on time and within scope. You'll take a consultative, collaborative approach to ensure products align with our strategic goals and broader digital proposition.

Working closely with the digital and design team, regional colleagues and stakeholders, you’ll use your expertise to influence decision-making and embed best practices within our governance framework.

Ready to make a difference?

Apply now and help us deliver impactful digital solutions that unlock potential and transform futures.