Client Advisor Jobs in Home Based

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.

• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 

• Work flexibly across the service responding to enquiries through a range of channels.

• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 

• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure

• Ability to be calm and use emotional intelligence in challenging casework

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems

• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport

• Preferably hold a full driving licence

• provide occasional cover on Saturdays and/or Bank holidays

• provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed

About Us

Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.

We deliver our service through as many different channels as we can, to make sure we are accessible to everyone.  This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.

About the Role

We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.

This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.

The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.

This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.

About You

• Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
• Recent relevant experience of working in a local Citizens Advice or similar advice setting.
• Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
• Flexibility and willingness to work as part of a team including advice work if required.
• Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
• Ability to communicate effectively both verbally and in writing.
• Proficient in the use of IT systems, including office, case management and benefit calculation systems.
• Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.

We value diversity, promote equality and challenge discrimination.  We encourage and welcome applications from people of all backgrounds.  We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.

Closing date: 20th May 2024

Interview Dates: 23rd May 2024

We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.

What you will do:

Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.

Ensure a consistent and high-quality service is delivered through effective quality assurance processes.

Manage staffing and resources effectively to ensure the efficient running of the helpline service.

Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.

Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.

To be successful in this role, you will have:

A proven track record of building and managing an effective team, supporting their development and managing their performance.

Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.

Previous successful experience of working in suicide prevention or mental health.

Awareness of the issues around safeguarding and how these can affect young people and adults at risk.

Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.

Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.

Hours: 33 hours per week

Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.

Location: Edgbaston, Birmingham
Contract: Permanent

Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 6th May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Hours: Full- and part-time positions

Contract: Permanent

Location: CAML charity offices and outreach venues

Salary (pro rata for part time): From £28,000 per annum

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme  

Deadline: 6pm, Thursday 16th May 2024

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton and beyond.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities. 

We are looking for an accredited Debt Adviser to provide comprehensive debt advice and support to those in need.  If you have at least one year’s experience as an accredited debt adviser, passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

If you are not an accredited Debt Adviser but you are an accredited Generalist Adviser with at least one year’s experience, are willing to complete the relevant training, passionate about supporting Merton and Lambeth residents, we would love to hear from you.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients.  You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of casework.  You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.

Our offices have excellent public transport links and Mitcham also has a carpark.  We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands. 

Main duties and responsibilities

• Provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework

• Commit to train for debt adviser (if trainee) and ongoing training/development (all roles) as requested by the charity

• Provide generalist advice in benefits, income maximisation and housing as required

• Complete Debt Relief Orders on behalf of clients (if accredited)

• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly

• Provide a clear plan of action and follow-up on actions relating to cases as appropriate

• Follow-up on actions relating to cases as appropriate

• Identify and escalate serious problems, including safeguarding, appropriately

• Ability to work to own initiative within a team environment. 

• Work closely with service colleagues and wider CAML team

• Support clients in CAML offices and outreach venues

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded

• Review your work, and monitor quality standards, as per the Citizens Advice quality framework

• Ensure data protections regulations are adhere and office procedures followed

• Work with your line manager, senior managers and charity colleagues to develop and improve services, and your own standards.

 

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work.  We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager (Head of Advice Services).

Person Specification

• Generalist Adviser certificate (Citizens Advice or equivalent) – Essential

• Accredited debt adviser (either through relevant Citizens Advice debt training, Wiser Adviser training). – Essential for accredited role

• Willingness to undertake training and development to comply with Citizens Advice quality standards

• Experience of using client management databases (we use Casebook) - Desirable

• Ability to prioritise work, meet deadlines and manage caseload - Essential

• IT competency and experience - Essential

• Ability and willingness to work as a team - Essential

• Understanding of and commitment to the aims and principles of Citizens Advice service - Essential

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply. (please note we will not consider CVs for this role).

The deadline for applications is 6pm, Thursday 16th May 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Could you be a part of supporting and empowering people and their families with expert guidance and advice?
Are you passionate about making a positive difference in the lives of people affected by dementia?
Do you want a rewarding career where every day is different?

Yes? Well, we would love to hear from you!

Area role covers: Community based role covering London Borough of Lambeth (some homeworking elements)  
 
About the role

Salary: £23,933 - £25,873 + London allowance of £3,600 and home working allowance £312 per annum (pro rata for 17.5 hours)
Hours: 17.5 per week
Location: 2 days per week at the Southwark and Lambeth Memory Service or Maudsley Hospital and one day from home. 

We have an exciting opportunity to join our talented team as a Dementia Adviser. You will have the rewarding experience of providing information, guidance and support to people affected by dementia in identifying their needs, to help maintain independence, improving sense of well-being, and putting them in more control of their lives. 
 
You will;

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Build relationships with a range of local contacts, networking with health and care professionals, and providing dementia support. 
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online and keeping detailed and confidential 

About you

We are looking for a highly motivated individual, with an understanding of dementia, and the needs of those affected with these conditions. We are looking for someone who is approachable and knowledgeable to join our knowledgeable and passionate team. Our Dementia Adviser’s support people in their homes we interact face to face, over the telephone and virtually, to give people the tools and knowledge to make informed decisions about their future. As a community-based worker, you will be required to attend a range of meetings, appointments and venues as well as working from home.  

You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- It is desirable that you have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act
- Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email. 
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies. 
- Have the ability and means able to travel independently around Lambeth.  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Closing Date: 10th May 2024. 

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Service Lead.  This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs).  The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SERVICE LEAD

You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.

You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.

You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.

You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.

You will work in partnership with key stakeholders and contract managers.

This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.

SERVICE LEAD RESPONSIBILITIES AND DUTIES

1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.

2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.

3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.

4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.

5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.

6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.

7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.

8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.

9. To lead the team in the development of knowledge, ideas and work practice.

10. To monitor the workload and performance of team members using electronic systems to monitor performance.

11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.

12. To provide regular line management supervision to members of the team.

13. Ensure all team staff receive annual Appraisals and have personal development plans in place.

14. To participate in own Appraisal to ensure development and planning.

15. To agree and monitor explicit performance targets with staff relevant to service delivery.

16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.

17. To recruit new staff to vacancies that may arise within the service.

18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.

19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.

20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.

21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.

22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.

23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.

24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.

25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.

26. To take responsibility for the efficient use of resources within the team.

27. Provide the team with specialist advice for more complex cases as required.

28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

Could you be a part of supporting and empowering people and their families with expert guidance and advice?
Are you passionate about making a positive difference in the lives of people affected by dementia?
Do you want a rewarding career where every day is different?
Yes? Well, we would love to hear from you!

Area role covers: Community based Role covering Sefton Merseyside  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

We have an exciting opportunity to join our talented team as a Dementia Adviser. You will have the rewarding experience of providing information, guidance and support to people affected by dementia in identifying their needs, to help maintain independence, improving sense of well-being, and putting them in more control of their lives. 

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Be part of a highly motivated and supportive team, sharing responsibility of some Group Activities.
- Build relationships with a range of local contacts, networking with health and care professionals, marketing the Sefton Dementia Support Service and providing dementia support. 
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online.

About you

We are looking for a highly motivated individual, with an understanding of dementia, and the needs of those affected with these conditions. We are looking for someone who is approachable and knowledgeable to join our knowledgeable and passionate team. Our Dementia Adviser’s support people in their homes we interact face to face, over the telephone and virtually, to give people the tools and knowledge to make informed decisions about their future. As a community-based worker, you will be required to attend a range of meetings, appointments and venues as well as working from home.  

You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- It is desirable that you have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act
- Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email. 
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies. 
- Have the ability and means able to travel independently around Sefton.  

Closing date: 6th May 2024
Interview date: 20th May 2024

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

An exciting opportunity has arisen to join our dynamic team as a Money Advice Caseworker on our Debt Free London project. The successful applicant will be providing money advice as part of our London wide project.

You will be contributing to the health & well-being of the community and helping people from reaching crisis point. In return, as part of our team, you will benefit from learning and development opportunities.

If you are a team player, willing to learn, committed to quality and want a job which makes a difference in people’s lives then this could be the job for you.

Closing Date: 5pm on Tuesday 7th May 2024
Interview Date: Friday 10th May 2024

Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

SMART is hiring! We are looking for a full time Employment Adviser to provide support to people who face barriers to employment due to mental ill-health. This includes people looking for work, as well as those who are employed but struggling. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
 
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person specification.

We are working to tight recruitment deadlines, so will be interviewing suitable candidates as soon as possible. The application deadline is Thursday 16th May, 23:30.

Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.

At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.

The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.

The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.

For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.

We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate. 

Please note that CVs not accompanied by a covering letter will not be considered.

This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early.  We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply. 

We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.

Final closing date for applications: Sunday 12th May 2024

Could you be a part of supporting and empowering people and their families with expert guidance and advice?
Are you passionate about making a positive difference in the lives of people affected by dementia?
Do you want a rewarding career where every day is different?
 
Yes? Well, we would love to hear from you!

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

Contract: 6 Month fixed term contract. 
Location: Based in Darlington with homeworking elements.

As a Dementia Adviser, you will provide person-centred and outcomes focused information, advice and support services to people affected by dementia and memory loss symptoms in Darlington. You will identify their needs and the services they may wish to access, support the improvement of their sense of wellbeing, putting them in more control of their lives. 

You may need to work with a variety of other professionals, such as GP’s, memory clinic staff and other health and social care partners, and support may be provided in person, over the telephone, via virtual options or in writing. We aim to reach people affected by dementia from all communities and support their needs within their own community. 

About you

We are looking to welcome an approachable, enthusiastic, and knowledgeable individual who will focus on supporting people affected by Dementia across Darlington. 

You will have:

- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across Darlington independently when required

Closing date: 10th May 2024
Interview date: week commencing 20th May 2024

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Employment Keyworker

Job Type: Full time, Temporary

Location: Leeds

Salary: £24,020 - £30,790 per annum

Hours:

‘Everyone is different. At Humankind we value your difference. Join our inclusive organisation.’

The Role

The Pathway to Progress team are looking for 8 Employment Keyworkers to join their newly launched service.

As an Employment Keyworker, you'll have the opportunity to transform lives and create a fairer and more inclusive society. With a client-centred approach, you'll take the lead on how you deliver your support.

The service will be based across Leeds, Bradford and North Yorkshire, and your base is open for discussion at the interview. Don't let your location stop you from applying!

If you're looking for a critical role in building someone's future while breaking down barriers, apply to become an Employment Keyworker today!

Skills and Qualifications

• Experience or an understanding of working with people with complex needs/barriers, or similar groups.
• Experience of working with people on a one-to-one basis, offering motivation and support.
• Empathy with those with complex needs/barriers.
• The ability to build good relationships with a range of different people, from employers to clients.
• The ability to manage multiple tasks at once.
• A passion for making a difference to peoples’ lives.

Benefits

• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – our wellbeing offers for our workforce
• Employee Assist Programme and Humankind Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you.

Could you provide compassionate guidance and advice as part of an expert team based in East Riding?
Are you passionate about making a positive difference in the lives of people affected by dementia? 
Do you want a rewarding and challenging career where every day is different? 

Yes? Well, we would love to hear from you! 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

About the role

Salary: £23,933 - £25,873 + home working allowance £312 per annum (pro rata for 26 hours)
Hours: 26 per week
Location: Community based in East Yorkshire with elements of homeworking
Contract type: Fixed Term to 30 September 2024

Alzheimer’s Society have an exciting opportunity to join our talented team as a Dementia Adviser in the East Yorkshire area. We are working hard to improve diagnosis rates for dementia and this exciting role involves organising and attending ‘Brain Health Pop Ups’ around the whole East Riding to support people worried about their own brain health. Giving advice about how to approach their GP to gain a diagnosis and supporting people in a relaxed and supportive environment (usually libraries, leisure centres and garden centres). Working closely with the East Riding team and signposting for referrals is a key part of the role also.

You will;

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Build relationships with a range of local contacts, networking with health and care professionals, and providing dementia support. 
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online and keeping detailed and confidential 

About you

We are looking for someone who is enthusiastic, supportive, shows empathy and is a good listener. You will be meeting people all over the East Riding who are a little anxious about their own brain health or just curious about what options they have.  

You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- It is desirable that you have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act
- Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email. 
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies. 
- Have the ability and means able to travel independently around East Yorkshire.  

Closing date: 9th May 2024

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

The Walcot Foundation is an independent grant-making charity located in Lambeth, South London, providing a range of economic and social support directly to young people, schools and community groups in order to transform their prospects in the borough. To strengthen this mission the Foundation set up the BounceBack programme, now in its third year, working with a consortium of 10 place-based charities and community interest companies in South London to help young people find paid work. 

As part of a joint project, the BounceBack partner organisations are looking for an experienced employer engagement professional to help them develop, manage and build stronger relationships with employers and broker work experience and employment opportunities for the Lambeth young people they support.