Client Engagement Coordinator Jobs in Home Based
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The role
As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.
We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Investment in your personal and professional development
Only applicants with a tailored covering letter will be considered.
The client requests no contact from agencies or media sales.
A little bit about who we are:
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
The majority of our charity's income is generated in our social enterprise which includes our four charity shops based Online, in Plumstead, Lewisham and Poplar. We also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of our social enterprise, directly contributing to our charity whilst gaining skills and valuable work experience.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements
You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager
Location: London
Contract Type Permanent, Full time
Salary: £30,000 - £35,000
Hours: 40
Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops
Closing date; 05-05-2024
REF-213 370
Job title: Independent Advocate – supporting parents and adults with learning disabilities.
Contract Type: Permanent
Hours: 37 hours per week, working Monday to Friday.
Salary: £23,069 – £23,280 per annum depending on experience and qualifications.
Place of work: Birmingham, You will be based at CASBA’s brand new fully accessible office in Selly Oak. The role requires you to work in service users’ homes and community venues.
About us
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Our team are passionate about the difference we make and are now looking for someone to join us as an independent Advocate.
What we are looking for
We are looking for someone who cares as much as we do about getting the voices of people with learning disabilities heard and their rights accepted. This pivotal role supports and champions people with learning disabilities during pregnancy and on becoming new parents to develop good parenting skills to ensure their children receive the appropriate support they need. You will enable people to make informed choices about decisions by providing them with accurate and accessible information, including the setting up and facilitating of workshops, training, groups, and activities.
You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crisis and work to prevent it, access services and the community, and be valued as citizens.
About the person
You will have:
• experience of working as an advocate in various settings ensuring their voices are heard and rights are accepted.
• experience of supporting people to navigate challenges they face and access appropriate services.
• understanding of issues faced by parents with learning disabilities and a commitment to promoting inclusivity and diversity.
• ability to work using own initiative, prioritising work, case management and time management.
• excellent communication skills with the ability to adapt communication depending on the needs of the person.
• ability to work independently and collaboratively as part of a team setting.
• As part of your professional development in the role, the successful candidate will be supported to complete Advocacy qualifications as appropriate.
Why us
This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan and we have moved to fully accessible offices. We rebranded last year and have many exciting projects and partnerships on the horizon.
Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it.
What we offer
We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options, depending on the role. We also offer a generous holiday allowance (up to 30 days). Entitlement increases with service, and pension contributions.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.
We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.
If you would like a conversation about the role before you apply, especially if you feel you don’t meet all the requirements, please call us to discuss. We know that certain sectors of society count themselves out of applying, so please give us a call before you do that.
To Apply
Please click apply now to complete our short application form and to submit your CV.
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Closing date: 18-05-2024
You may also have experience in the following: Community Outreach Specialist, Client Advocacy Coordinator, Social Justice Advocate, Peer Support Specialist, Empowerment Advocate, Community Engagement Officer, Advocacy Liaison, Supportive Services Facilitator, Public Policy Advocate, Outreach and Education Coordinator, Client Rights Advocate.
REF-213 413
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.
The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): 15th & 16th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Forensic Intensive Recovery Support Team (FIRST) Peer Mentor Advert
Fixed term contract until 31st March 2026 – linked to funding
Full time – 37.5 hours per week
Salary Grade 1.1 - £24,102 per annum
Have you experienced mental health issues? Are you an ex-offender? Would you like to use your experience to help others turn their lives around? We have a paid vacancy for someone to join us as a Peer Mentor and gain experience working with a leading provider of homelessness and housing advice and support while inspiring and motivating others in their own recovery.
About the Peer Mentor Service
Shelter is delivering a Peer Mentor Service in partnership with the Forensic Intensive Recovery Support Team (FIRST) within Birmingham and Solihull’s Mental Health Foundation Trust. The FIRST service is a comprehensive recovery focussed multi-disciplinary team addressing the individual needs of our service users through tailored packages of care. It includes Consultant Psychiatrists, Psychologists, Advanced Nurse Practitioners, Community Psychiatric Nurses, Occupational Therapists, Support Workers, Peer Mentors, Substance Use workers and Social Workers. Each service user will have an allocated Care Coordinator and Responsible Clinician who monitor, and review care and support needs and interventions.
The Peer Mentor role will engage with clients on the ward and within the community - with a primary focus on supporting clients with their transition away from staying on the ward to living in the community. The Peer Mentor service’s aim is to help people with multiple and complex needs to enhance the support available through the FIRST Pathway.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As a Peer Mentor, you'll support people with mental health concerns who are looking to create sustainable lives in the community by improving engagement with services with a view to sustaining wellbeing and reducing reoffending. Your own experiences will be invaluable as you engage with and motivate individuals to set goals around their recovery. This will include building a relationship of trust with individuals and understanding the importance of empowering them to make their own choices. Along the way, you will have the opportunity to access personal support to develop new skills and improve your self-confidence to do the job.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We’re looking for people who have had mental health issues, are ex-offenders or who have been through the criminal justice system. Lived Experience of homelessness and substance use is useful but not essential. You’ll need to have accessed support services, have an understanding of how these experiences have affected you and be able to tap into these experiences to identify gaps in services and barriers to recovery and how things can be improved. You’ll need to have been stable for at least 18 months and be willing to share details of your successful journey with others to help them. You will be looking to go into a career supporting vulnerable adults and this will be a great opportunity to gain experience. Basic computer skills will be needed, as well as the interest to develop and learn new skills.
*Offers of employment are subject to Risk Assessment, Enhanced DBS, Proof of Right to work and two references being satisfactory to Shelter.
*Evidence of/ or willingness to receive the below vaccinations are a requirement of this post:
· Tetanus
· Diphtheria
· Polio
· MMR
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
If anyone would like further information about this position, Shelter in partnership with FIRST will be holding an information session on 29th April at 11.00 am. To register your interest please see details on the job advert on Shelter's website.
Apply to be part of an exciting initiative and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Salary: Circa £32,000 (dependent on experience)
Are you seeking an exciting new opportunity in charity fundraising? Are you ready to be part of a team driving real change in their fundraising activities?
This is a fantastic opportunity for a talented fundraising professional, who has a strong knowledge of and commitment to working animal welfare.
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Fundraising Relationships Officer. In this role, you will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
• High value donor and corporate fundraising programme support.
• Project manage high-value donor and corporate fundraising and engagement activities, including delivering appeals, submissions, and enquiries.
• Administer the high-value donor thanking programme across the trust, legacy, and corporate fundraising, ensuring exemplary stewardship.
• Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compliant sources such as publicly available websites and the supporter database.
• Contribute to research on donors and corporates, to enable targeted approaches.
• Maintain the prospect pipeline, identifying potential donors and corporate partners to ensure the Fundraising Relationships programme continues to grow.
• Project manage fundraising events, taking an active role at each event, and ensuring all aspects of the event run with efficiency.
• Project-manage the development and production of fundraising and marketing materials, to support high-value donor and corporate activities.
• Provide general administrative support such as drafting documents, updating policies and procedures, and meeting minutes, dealing with telephone queries, data entry etc.
Your knowledge:
• Knowledge of fundraising principles and practices.
• Knowledge of developing and delivering compelling pitches and applications.
Your experience:
• Experience of working in a busy professional environment as administrator, fundraiser, researcher, or project manager on a variety of projects.
• Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.
• Experience of providing excellent supporter/customer care and resolving complaints.
• Experience of building working relationships with a diverse range of people at all levels of seniority.
• Experience of organising or assisting with events.
• Experience generating income and/or outcomes against set targets. (Desirable).
Your skills:
• Capable of diligent research, with excellent analytical skills to interpret and present information.
In return, they can offer:
• 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
• Company pension scheme (they will contribute 10% of salary, if you contribute 5%)
• Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
• Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
• Group Life Insurance scheme, which provides coverage at 3x your annual salary.
• Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
• Enhanced Employee Assistance Programme including face-to-face counselling.
• Paid Volunteer Day.
• A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV today.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
You may also have experience in the following: Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Marketing, Business Development, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
REF-213 493
This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
We are now looking for an experienced and innovative individual to support the engagement and outreach of our Young Women’s Service.
The successful candidate will be experienced in developing and delivering creative Gender Based Violence (GBV) prevention programs and confident to successfully engage young women in a wide range of settings including schools, colleges, youth programs & pupil referral units to raise awareness, challenge and positively influence the attitudes and behaviours that normalise GBV in this peer group. You will receive training on delivering GBV Resilience Programs that build psychological and emotional resilience in young people (YP) to strengthen protective factors to promote positive mental and emotional well-being in YP. You will co-produce and deliver training and awareness raising work for professionals, including first responders and managers in GBV related services / mental health provisions, educational centres and non-abusing family members and carers to facilitate appropriate response towards YP at risk.
About you
You will therefore be skilled in nurturing and developing YP voices and active engagement within such forums. You will be skilled at working alongside young women with an acute awareness of how to successfully co-create and co-deliver training packages to professionals and the wider community, thus centralising YP as the leaders and change agents in the project.
Further information
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
This post is subject to satisfactory references and DBS check.
WGN is an equal opportunities employer.
Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.