Client finance officer jobs

Head of Finance

Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.

Salary: £46,350 - £49,440 depending on experience

Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.

Closing date: Monday 13 July

Interview date: Week commencing 27 July 

Start Date: ASAP - this is a new role

Reporting to: Operations Director
Direct Reports: Finance Officer
 

Role Purpose

The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.

The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.

Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Operations helps promote sound financial stewardship, clear reporting and responsible use of resources.

The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.

The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.

Key Responsibilities

Financial Management and Reporting

• Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.

• Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.

• Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.

• Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.

• Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.

• Coordinate month-end and year-end reporting processes.

• Build positive working relationships with external accountants, banks and other professional advisers.

• Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.

Budgeting, Forecasting and Planning

• Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.

• Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.

• Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.

• Provide financial insight and recommendations that help colleagues balance ambition with sustainability.

• Support business planning and provide analysis to inform significant organisational investment and spending decisions.

Project Finance

• Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.

• Produce project and track-level financial reporting and analysis, including profitability reporting.

• Help project teams understand financial information and use it confidently in decision-making.

• Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.

Warm Welcome Campaign

• Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.

• Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.

• Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.

• Provide insight and recommendations that support effective decision-making and responsible resource management.

Cashflow, Reserves and Financial Sustainability

• Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.

• Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.

• Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.

• Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.

Support to Good Faith Foundation

• Provide financial management support to the Good Faith Foundation.

• Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.

• Support trustees and the Charity Development Lead with financial information, insight and analysis.

• Help maintain appropriate financial controls, governance and compliance arrangements.

Team Management

• Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.

• Review and oversee bookkeeping, reconciliations and transactional finance processes.

• Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.

• Contribute to a positive team culture that reflects Good Faith's values.

Governance and Compliance

• Help ensure GF maintains high standards of governance, accountability and financial compliance.

• Support statutory record-keeping and coordinate company secretarial filings and documentation.

• Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.

• Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.

• Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.

• As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.

Person Specification

Essential Experience

• Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience

• Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.

• Experience preparing management accounts, budgets and forecasts.

• Good understanding of UK financial reporting, tax and compliance requirements.

• Experience managing cashflow and financial planning.

• Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.

Essential Skills

• Strong analytical and problem-solving skills.

• Ability to communicate financial information clearly and confidently to non-finance colleagues.

• Excellent organisational skills and attention to detail.

• Ability to manage multiple priorities and deadlines effectively.

• Strong relationship-building skills and the ability to work collaboratively with a wide range of people.

• The ability to balance financial sustainability with organisational ambition and social impact.

Desirable

• Experience in consultancy, professional services, social enterprise or charitable sectors.

• Experience managing the finances of grant-funded projects

• Experience supporting boards, trustees or senior leadership teams.

• Knowledge of charity finance and governance requirements.

• Experience supporting and developing colleagues through line management.

Personal Attributes

• Collaborative and relationship-focused, with a genuine desire to support others.

• Inclusive in approach and committed to building positive working relationships

• Proactive and solutions-oriented, with the confidence to improve systems and ways of working.

• Trustworthy, accountable and able to exercise sound judgement.

• Comfortable working in a dynamic and evolving organisation.

• Able to balance ambition with pragmatism, helping the organisation make the most of its resources.

• Committed to Good Faith's mission, values and the positive impact of our work.

Key Relationships

• Operations Director

• Senior Leadership Team

• Project Leads

• Thematic project delivery leadership teams

• Finance Officer

• Good Faith Foundation Charity Development Lead and Trustees

• External accountants and professional advisers

• Clients, funders and other partners as required

Please review the attached JD for full information on how to apply. 

HEAD OF FINANCIAL CONSULTING

Location: Central London / Hybrid (2-3 days a week in the office)
Salary: £100k Plus potential bonus up to 15%
Contract: Full-time, Permanent

Campbell Tickell is an award-winning ‘B Corporation’ providing a wide range of high level consultancy and recruitment services in particular to organisations in the public, non-profit and social impact sectors.

We are seeking an experienced and strategic finance professional for this newly created position, which will strengthen our growing Finance team and offer a rare opportunity to lead high-impact consultancy projects across sectors such as housing, local government, and social care.

Reporting to the Finance Director, who leads this consultancy workstream, you’ll work directly with clients to provide expert financial advice, strategic business planning, and performance reviews. The role includes leading consultancy assignments from end to end, guiding multidisciplinary project teams, and helping clients navigate complex financial challenges with clarity and confidence. You’ll also support the continued development of our finance service offer and contribute to the company’s wider strategic direction.

About you

The ideal candidate will hold a recognised accountancy qualification such as ACA, ACCA, CIMA, or CIPFA, and will bring significant post-qualification experience in senior financial roles or financial consultancy.

You’ll have a strong track record in business planning, financial modelling, and strategic financial analysis, as well as experience working with complex, regulated organisations - such as in the housing, local government, or care sectors.

Excellent communication skills and the ability to influence senior stakeholders are essential, along with sound professional judgement and a collaborative, values-driven approach.

Additional information

This role suits someone who thrives in a fast-paced, project-based environment and is motivated by work that has real social impact. You’ll be joining a supportive and expert team that values integrity, innovation, and professionalism.

If you’re ready for a role where your insight and leadership can shape the future of finance in socially focused organisations, we’d love to hear from you.

Goodman Masson are partnered with a highly respected, award-winning Multi-Academy Trust (MAT) in North London to find a skilled and proactive Finance Manager.

Educating over 2,500 pupils across a close-knit family of primary and secondary schools, our client is dedicated to providing life-changing opportunities within vibrant, diverse communities. Recently recognised nationally for their exceptional educational outcomes and community outreach, they provide a highly collaborative and supportive central services team environment where your work directly impacts the success of young people.

As the Finance Manager, you will support the monitoring and control of Trust spend, working closely with the Finance Director to successfully manage budgets and incoming resources, whilst delivering the highest standards of customer service to the academies in the Trust and other stakeholders.

You will be responsible for the day-to-day finance transactions, including banking, management accounts review and reconciliation, debtor management and reporting, and the administration and development of the finance system. This includes close working with the Accounts Payable team to ensure robust financial control, compliance and efficiency across all academies within the Trust.

You will provide a stable, flexible and resilient service that supports leadership in delivering value for money and strong financial stewardship across all income streams received by the Trust. 

Key Responsibilities:

• Financial Control & Accounting: Lead month-end close procedures, balance sheet reconciliations, and correction journals. Maintain the fixed asset register and calculate annual depreciation in line with academy financial reporting standards.
• Budgeting & Income Management: Partner with the Finance Director to advise academy budget holders, manage self-generated income streams (including debt management/reporting), and oversee compliance for the 6th form bursary payment process.
• Cash & Compliance: Direct daily banking reconciliations, cash-flow forecasting, and monthly VAT 126 return submissions to HMRC.
• Systems & Operational Support: Act as the super-user and administrator for the Trust’s finance system—providing training to staff and stepping in to support the Accounts Payable team during peak periods.
• Procurement: Oversee the Trust’s centralised contract register to support timely renewals, compliance with procurement policy, and value-for-money principles.
• Audit & Governance: Assist in the preparation of monthly management accounts and support the internal scrutiny and external annual audit processes by providing clean evidence.
• Academy Partnering: Spend time out at the local academy sites to assist with school trip costings, build visibility, and strengthen financial understanding across the school. 

What You'll Need to Succeed:

• Sector Experience: Prior finance experience within an educational setting, academy trust, local authority, or the wider public/not-for-profit sector is highly desirable but not essential.
• Technical Strength: A strong foundation in management accounts preparation, balance sheet reconciliations, and financial control frameworks.
• System Savvy: Excellent IT skills, particularly with modern finance software/ERP systems, and the ability to train/support other users.
• Communication Skills: The ability to explain complex financial matters clearly to academic leaders and senior trustees who may not have a finance background.
• Flexibility: A collaborative mindset with a willingness to travel to different academy locations in North London as required.

The Salary range is £45,000 - £53,000 + Excellent benefits including Local Government Pension Scheme. 

You will be predominately based in the trusts Head Office (Edmonton / Enfield area) with some travel to the academy sites which are local to the office. 

Applications are being reviewed on a rolling basis, therefore please apply ASAP with your CV to ensure you are considered. 

About Depaul International

Our vision is of a society in which everyone has a place to call home and a stake in their community. We aim to end homelessness and change the lives of those affected by it. Depaul International, made up internationally of eight member organisations, exists because we believe everyone deserves the dignity and security of a place to call home. We are committed to ending homelessness and improving the lives of the people affected by it.

Depaul International’s current six-year strategy is focussed on four key areas:

• Service: Developing evidence-based solutions to develop services to prevent and end homelessness on a local, national and global scale
• Reach: Empowering member organisations to lead services in their own countries, establishing partnerships and cross-sector working globally to strengthen capacity and scale.
• Voice: Advocating for local, national, and global responses to end homelessness
• Values: Working to strengthen client involvement and enabling our clients to influence decision making to ensure our services are welcoming, accessible and just.

The incoming Director of Finance will play a key role in delivering this strategy, providing the financial leadership needed to support international growth, strengthen resilience, and ensure sustainable impact worldwide.

Key Responsibilities

• Lead financial management across Depaul Group, supporting National Members, this includes consolidated reporting, budgeting, cashflow and audits.
• Develop and implement financial strategy, controls, policies and best practice across the charity
• Act as principal financial adviser to the CEO, Executive Team, Board and Committees.
• Provide insightful financial reporting, forecasting and risk analysis to support decision-making.
• Oversee governance, compliance, company secretarial duties and data protection.
• Lead group-wide internal audit processes and financial due diligence activities.
• Support and strengthen finance capacity across international member organisations.
• Manage key external relationships including auditors, bankers, legal advisers, investment portfolio managers, insurers and regulators.
• Pivotal member of the Executive Team, which leads the development of organisational strategy, performance and culture.
• Lead and develop the finance function.

About You

• You will be a qualified accountant (CCAB qualified or equivalent),
• You will have experience in senior leadership roles (Head of Finance, Director of Finance or similar) within the charity or wider non-profit sector
• You will have the ability to balance strategic leadership with operational delivery in a small, collaborative organisation
• You will be pragmatic and collaborative, and passionate about social justice and the work Depaul International undertakes to end homelessness.

We welcome applications from ambitious senior finance leaders who are ready to take their first step into a Director of Finance position and can demonstrate the strategic capability, leadership skills and values alignment required for the role.

Further Information

• Hybrid working of 3 days per week of central London based office
• This role will require occasional international travel to member organisation countries
• Interviews will be held w/c 13th July and w/c 20th July for first and second stage interviews respectively
• Ivy Rock Partners is working exclusively with Depaul International for this appointment.

Depaul International is a faith-inspired charity rooted in St Vincent de Paul's tradition of dignity and compassion. We welcome people of all backgrounds, faiths, beliefs and non-beliefs, working together towards a shared goal of ending homelessness and creating positive social change.

If you are looking for an opportunity to use your financial leadership skills to drive meaningful social impact on a global scale, we would love to hear from you.

For a confidential discussion, please contact Holly Arrowsmith at Ivy Rock Partners.

Director of Finance and Systems

Are you a qualified accountant with experience at a senior level in a finance role?

We are looking for a Director of Finance and Systems to join the Strategy Team, responsible for shaping the organisations long-term strategy and financial sustainability.

Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Director of Finance and Systems

Location: Hybrid working: two days a week in the Bolton or London offices (based in White City) combined with home-working and travel across our Youth Zone network as required.

Salary: £80,000 - £85,000 per annum

Hours: Full-time (37.5 hours/week)

Contract: Permanent

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12noon on Wednesday 8 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.)

First stage interviews (virtual): Wednesday 15 July 2026

Second stage interviews (in-person): w/c 27 July 2026

There will also be a short, values-based phone interview between Stage 1 and 2.

About the Role

As a key member of the Executive Team, you will partner closely with the CEO and Board of Trustees to develop and deliver a financially resilient and scalable organisation, supporting both the charity’s and its growing national network of independent Youth Zone charities.

You will lead the organisation’s finance, systems and data capability ensuring strong financial stewardship, high-quality insight for decision-making, and efficient, innovative ways of working.

This is a rare opportunity to shape the financial and operational model of one of the UK’s most ambitious youth charities, with influence extending across a growing national network.

Key areas of responsibility include:

• Financial Strategy & Sustainability
• Financial Leadership & Governance
• Systems, Data & Insight
• Network Support & Influence

About You

You will be a fully qualified accountant (CCAB recognised) with strong leadership skills and the ability to develop team members to their full potential

You will have experience of

• Working at a senior level in a finance role with responsibility across the whole finance function (ideally also including responsibility for the systems function)
• Substantial financial leadership across scaling organisation or multi-entity structure spanning organisational planning, analysis and improvement, ideally a national-level charity
• Effective collaborative working with senior colleagues at Executive and Board Level

Above all, you’re motivated by purpose and excited by the opportunity to help deliver spaces that enable young people to thrive.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

It’s about opportunity.

You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

ROOTED FINANCE

Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.

The people we work with come from all walks of life and so do we.

We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.

Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.

We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.

You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.

You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.

JOB DESCRIPTION

Job : Title Money Guidance Officer

Salary: £28,000

Hours: 35 Hours per week 

Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs 

Contract: Permanent/Fixed Term (subject to funding) 

Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.

Purpose of the Job

Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.

RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.

You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.

Training and development

Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.

Reporting

The post holder will report directly to the Advice Manager of Rooted Finance

Role Requirements

This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.

Key functions and impact of the role will include;

Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.

Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.

Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.

Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.

Duties & Responsibilities: The main duties will include

1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.

2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems

3. Working closely with advisers to support their more vulnerable clients

4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.

5. Increasing the visibility and awareness of the advice services through external events and roadshows

6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.

7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 

8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions

9. Working with, and recruiting clients to, our Lived Experience Steering Committee

10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service

11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.

12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.

13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner

14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project

15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.

16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.

17. Work to an agreed work-plan, meeting targets on time and all required KPI

18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.

19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.

20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard

21. Ensure data protections regulations are adhered to and office procedures followed

22. Abide by all Health & Safety at Work Act procedures

23. Adhere to policy and procedures around safeguarding vulnerable adults at risk

24. Demonstrable understanding and application of the provisions of GDPR

25. Behave in a professional manner at all times

26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.

Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.

PERSON SPECIFICATIONS

Qualification 

Desirable: Educated to a degree standard or equivalent. 

Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development 

Skills

Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.

Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Experience 

Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)

Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)

OTHER:

This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

The purpose of this role is to:

• To assist the Finance Director in all areas of finance, health and safety and IT across the organisation.

• To support all staff members in enquiries and to offer assistance to the leadership team where needed.

• Observe confidentiality & complying with Mind in Tower Hamlets, Newham and Redbridge's policies & procedures

Finance Manager

Are you looking for an exciting opportunity to work for an organisation that makes a difference?  A rare opportunity has arisen to join a small and vibrant finance team working with the Diocese. 

We are looking to recruit a new manager to take the Diocesan board of finance forward with developing systems and reporting and being involved with all sorts of interesting and varied departments. 

Position: Finance Manager

Location: Oxford/Hybrid

Hours: 37 hours per week

Salary: £49,748.09 per annum

Contract: Permanent

Closing Date: Tuesday 30 June 2026, at midnight

Interviews: Friday 10 July 2026, at Church House Oxford, Langford Locks, Kidlington, OX5 1GF

The Role

In this role, you will support the Director of Finance in providing a proactive, efficient, and highly effective finance service across the Diocesan board of finance and trust custodian company, as well as supporting the larger finance team who look after the Board of Education.

The role will include taking ownership of the budget and forecast for Board, running the month-end and reporting process and interacting with Heads of Department and key Diocese clergy in helping to run their day-to-day operations.  The role will also take the lead in managing the tax and statutory reporting, and appropriate training assistance will be made available as required.

You will play a key role within a Finance department totalling 9 staff.  The team have been through a time of change, including the introduction of a system 3 years ago that still requires some input to ensure it is being maximised in usefulness.

About You

We are looking for an experienced and highly motivated Accountant to join the friendly team in the Finance function.  You will embrace the challenge that such a varied role brings.

With proven experience in producing timely, high-quality and accurate financial information, your ‘can-do’ approach to work will inspire you to deliver excellent, meaningful financial reports that will have high impact for stakeholders. You will be flexible in your working style, have strong numerical proficiency, confident communication skills, and excellent organisational and monitoring abilities.  

In return, there will be many opportunities for you to enhance your skill set, gain new experiences, and develop your career pathway within this important function.

You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a desire to make a difference.

The successful candidate must have the right to live and work in the United Kingdom.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.

Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.

You may have experience in other areas such as Finance Manager, Finance Officer, Finance Deputy Manager, Finance and Operations Manager, Accountant, Charity Accountant, Business Accountant.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.

Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.

As part of this ambition, we are now seeking an NbS Modelling Officer to join a newly established, DEFRA-funded Feasibility & Modelling Unit.

Working within a specialist NbS team, you will support the development of nature recovery projects across national parks and national landscapes, contributing to the data, analysis and modelling that underpins their success. This is an exciting opportunity to build your experience at the intersection of conservation, land management and green finance.

Working closely with the Modelling Manager and Feasibility Managers, you will assist with ecological and financial modelling, GIS mapping, and the development of project documentation. You’ll help project teams understand the environmental benefits of their work and support the identification of opportunities to secure funding through nature markets and other mechanisms.

Your role will also involve working with national parks and national landscape teams to gather and analyse data, support feasibility studies, and contribute to clear, engaging reports and presentations. Alongside this, you will help maintain internal systems and contribute to knowledge sharing across the team, keeping up to date with developments in nature and green finance.

You’ll be working in a fast-evolving and collaborative environment, where your attention to detail, strong organisational skills and willingness to learn will be key.

You will bring experience of working with data to support projects, ideally within an environmental, conservation, land management or NGO setting. You’ll be confident using tools such as GIS and Microsoft 365, with strong analytical and research skills and the ability to present information clearly.

A well organised and proactive team player, you’ll be comfortable managing multiple tasks, building relationships with a range of stakeholders, and contributing positively within a remote team environment.

This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV and a cover letter detailing your relevant experience for this role.

 

Financial Controller

£60,000 - £65,000 | Permanent | 4 day working week (Full Time) | London Hybrid

Take ownership of financial control, statutory reporting, and technical accounting while helping shape the future of CIPFA's finance function whilst they are undergoing transformation!

CIPFA is exclusively partnering with Robertson Bell in their search for a Financial Controller to join their finance team in a newly created role. This is an exciting opportunity to take ownership of financial control, statutory reporting, treasury, tax and compliance, while helping drive the ongoing development of a modern, high-performing finance function.

As the professional body for people in public finance, CIPFA is committed to supporting better public services through excellence in financial management and governance. This role will play a key part in ensuring the organisation continues to operate with strong financial stewardship while supporting future growth and organisational priorities.

Why this Financial Controller role stands out:

• A genuine four-day working week – work Monday to Thursday, enjoy Fridays off, and take the full salary home (it is not pro rata!).
• Newly created position with the opportunity to shape the role and influence the future direction of the finance function.
• Strategic exposure – partner with senior leaders on commercial opportunities, international activity, and organisational initiatives.
• Drive improvement and transformation across systems, controls, reporting, and finance processes.
• Clear progression potential – gain exposure well beyond traditional financial control responsibilities, with the potential to develop into a broader finance leadership role over time.

What you'll do – and what you'll gain:

• Play a leading role in statutory reporting, year-end processes, audits, treasury management, and tax compliance.
• Act as the organisation's technical accounting expert, ensuring compliance with charity accounting standards and evolving regulations.
• Support strategic projects by providing insight into financial, tax, treasury, and compliance implications.
• Identify opportunities to strengthen controls, improve reporting, and maximise the value of finance systems.
• Contribute to the ongoing development of a modern, high-performing finance function.

What you'll need:

• Experience preparing charity statutory accounts and managing year-end audits, either in industry or practice.
• Strong knowledge of charity accounting, VAT and SORP FRS102.
• A proactive approach to process improvement and problem-solving.
• Excellent stakeholder management skills and the confidence to challenge constructively.
• A recognised accounting qualification is desirable, although exceptional relevant experience will also be considered.

Location & Working Pattern:

The organisation operates a 32-hour full-time working week, with employees typically working 9:00am - 5:30pm Monday to Thursday (including a 30-minute lunch break) and enjoying Fridays off.

Hybrid working is in place, with 1-2 days per week in the London office.

Ready to make your mark?

This is an excellent opportunity to join an organisation investing in its finance function and creating an environment where technical expertise, innovation, and continuous improvement are genuinely valued.

The deadline for applications is on Sunday 5^th July, but CVs are being reviewed on a rolling basis, so early applications are encouraged to ensure you don’t miss out!

Operations Officer - Music Charity

Are you an organised, proactive individual who enjoys bringing structure, efficiency and support to a growing organisation? 

Our client is a music focused charity, headed by a leading UK music figure and they are looking for an Operations Officer to join a small, passionate team working towards a meaningful mission: helping ensure every child has access to music and creative opportunities. 

This is a varied and rewarding role that would suit someone who enjoys balancing administration, organisation, governance support and digital systems. No two days are quite the same. You might spend one morning coordinating a Board meeting and preparing papers, then move on to improving internal processes, supporting communications activity or helping keep key organisational records up to date. 

What You'll Be Doing 

Governance & Executive Support 

• Coordinating Board and Committee meetings, including agendas, papers and minute taking. 

• Supporting the CEO and leadership team with diary management and scheduling. 

• Maintaining organised and compliant filing systems in line with GDPR and charity requirements. 

• Managing approval processes and ensuring accurate records are maintained. 

Operations & Administration 

• Maintaining and improving digital filing systems and internal processes. 

• Keeping databases and contact records accurate and up to date. 

• Managing the general inbox, post and office supplies. 

• Supporting the smooth day-to-day running of the organisation. 

Finance & Reporting 

• Maintaining accurate financial records, receipts and approval documentation. 

• Supporting budget tracking and preparing reports for senior leadership and the Board. 

• Identifying opportunities to improve efficiency and support good financial management. 

Digital & Communications Support 

• Providing occasional support to digital and social media activity, including scheduling content and coordinating assets. 

• Maintaining approved image, video and permissions records. 

• Supporting content approval processes to ensure communications are accurate and compliant. 

About You 

We're looking for someone who is: 

• Experienced in administration, operations or office coordination. 

• Comfortable using Microsoft 365, including Word, Excel and Teams. 

• Highly organised with excellent attention to detail. 

• A confident communicator with strong written English. 

• Naturally proactive and enjoys finding ways to improve systems and processes. 

• Interested in digital platforms and comfortable supporting social media activity when needed. 

• Passionate about making a positive difference for young people and communities. 

Experience within the charity sector would be beneficial but is not essential. 

Why Join? 

This is an opportunity to become part of a growing organisation where your contribution will have a genuine impact. You'll work closely with senior leadership, help shape efficient ways of working, and play an important role in supporting a charity that is passionate about widening access to music for children and young people across the UK. 

For someone who believes in the power of music to inspire, connect and transform lives, this role offers the chance to combine strong operational skills with meaningful, purpose-driven work. 

If you're looking for a varied role within a friendly, ambitious team that is helping create more opportunities for young people through music, we'd love to hear from you. 

London | £28000 - £30,000 DOE 
Hybrid Working: Tuesday-Thursday in the office, Monday & Friday from home 
Core Hours: 10am-6pm 

Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.

Job Purpose:

• To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.

• To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.

• Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.

• Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.

• Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.

• Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.

• Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.

• Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.

• To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.

• To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.