Client manager jobs in london, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row has been supporting homeless and vulnerably housed people since 1860. We believe no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm reduction approach, meeting people where they are at, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is a chance to make a real difference — whether you bring experience from substance use services or transferable skills and a passion for supporting people.
About the role
- Provide outreach and in reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.
- Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.
- Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.
- Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.
- Promote harm reduction, recovery-focused approaches, and ensure that people are empowered in their choices.
- Maintain accurate records and contribute to monitoring and evaluation of the Reset service.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
Registered Charity
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We tackle the root causes of homelessness to help people get off, and stay off, the streets.
Thank you!
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.
This is a pivotal time to join our dynamic Fundraising team as we work towards our strategy. As our Trusts & Statutory Fundraising Manager, you will manage existing and develop new funder and partner relationships across trusts and foundations and statutory bodies, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.
If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch.
About Woman's Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About you and how to apply
As a creative and tenacious fundraising manager, aligned to our feminist ethos and our service users', you will have experience in securing six-figure, multiple-year grants, with the proven ability to effectively communicate services, and to develop funder and wider sector relationships aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting.
If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you!
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Closing date for applications: 22 September 2025.
Interviews: w/c 29 September 2025.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
Please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Thank you!
Are you a qualified accountant (ACA/ACCA/CIMA) with experience in the social housing sector?
Ivy Rock Partners are helping a client in the housing sector looking for a Senior Management Accountant to join a forward-thinking Finance team. You’ll produce management accounts, lead on budgets and forecasts, and deliver insightful financial analysis to stakeholders across the business. Acting as a trusted partner, you’ll help managers understand performance and make informed, value-driven decisions.
What you’ll be doing:
- Preparing monthly management accounts and board reports
- Leading on accruals, reconciliations, and variance analysis
- Supporting annual budgets and forecasts
- Providing financial advice and challenge to budget holders
- Maintaining systems and controls, including Open Accounts
- Developing insightful reporting with Power BI
- Supporting external audit processes
What we’re looking for:
- Qualified Accountant (ACA, ACCA, CIMA)
- 2-3 years’ experience in social housing
- Strong management accounting and reporting skills
- Advanced Excel and Power BI knowledge
- Confident communicator, able to influence stakeholders
- Proactive and solutions-focused
For more information about this role, please contact Charlotte Dow at Ivy Rock Partners.
Thank you!
Prospectus is delighted to be supporting our client as we look to support the organisation appoint a Grants Manager for their Building Independence portfolio. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.
The foundation have recently launched their new strategy. Their 2025–2030 strategy, called Elevate Your Impact, sharpens their focus on tacking poverty and addressing systemic inequality. They’re concentrating their efforts on some of life’s toughest transitions where the right support at the right time can make a lasting difference.
Building Independence
One of those priorities is their Building Independence portfolio. Building independence prioritises supporting organisations working with young people aged 14 to 25. Too many lack the support, relationships, or safe spaces they need – especially those leaving care, excluded from school, living with a learning disability or navigating life as an LGBTQ+ young person.
The foundation fund work that helps young people to raise aspirations, build confidence and feel equipped for the next stage of life. They also support work that joins up fragmented services and pushes for policies that reflect the real experiences of young people. Through their partners, they want to help young people not just get by but move forward with purpose. They also want to help create the conditions where young people shape the communities and systems around them too
The Role
The role of Grants Manager will work to support the successful delivery of grant within the Building Independence Portfolio. This includes the undertaking of grant application assessment, participation in application decision meetings and undertake visits to meet organisations working in this area. You will support this work by undertaking complimentary policy research, building a deeper sector knowledge to support the development and continuous improvement of the fund.
The Candidate
Successful candidates will come with experience, or understanding, of grant making, particularly with understanding of youth voice and systems change. They’re looking to bring someone in with a good understanding of the principles of good grant making. This includes knowing the terminology and grant making practices.
Candidates will also need to come into the organisation with an understanding of how youth voice can shape work. The foundation want to strengthen organisations that do youth voice work well. Candidates will need to come into this role with an understanding of youth voice and associated language.
They are also keen on candidates with experience, or understanding of, systems change. This can take many shapes and sizes, as long as the work candidates have delivered has been focused on changing and adapting systems for beneficiaries.
If you are interested to learn more about the position, please apply with your CV only. Should your profile be successful, a relevant consultant will be in touch to explore the role, and experience, in more detail.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advocate (IDVA)
Location: London (On-site & Outreach Work)
Contract: Full-time – [Fixed Term to March 2026
Salary: £30,000 pa
Are you passionate about supporting survivors of domestic abuse? Do you have experience working with people with learning disabilities and autism? Respond is looking for a specialist Independent Domestic Violence Advocate (IDVA) to join our trauma-informed team.
About Us
Respond is a specialist organisation dedicated to supporting people with learning disabilities and autism who have experienced abuse, trauma, and complex life challenges. We provide psychotherapy, advocacy, and specialist interventions for survivors of domestic and sexual violence.
About the Role
As an IDVA at Respond, you will provide high-quality, trauma-informed advocacy to survivors of domestic abuse, ensuring their safety and empowering them to rebuild their lives. You will conduct risk assessments (DASH), develop safety plans, and work closely with agencies such as social services, police, and housing. You will also play a key role in raising awareness and improving support for neurodivergent survivors.
What You’ll Do
Provide specialist, person-centred advocacy for survivors with learning disabilities and autism.
Undertake risk assessments and safety planning to enhance survivor well-being.
Represent survivors at MARAC and multi-agency meetings, advocating for their needs.
Work closely with social services, health professionals, and the criminal justice system.
Deliver training and consultation to professionals on supporting neurodivergent survivors.
Ensure accurate case management and uphold safeguarding responsibilities.
What We’re Looking For
IDVA qualification OR significant domestic abuse advocacy experience.
Understanding of domestic abuse, coercive control, and trauma-informed practice.
Experience working with survivors of domestic abuse, particularly those with learning disabilities and autism.
Strong advocacy, case management, and multi-agency working skills.
Ability to adapt communication styles to support neurodivergent clients.
Knowledge of MARAC, safeguarding, and legal frameworks for domestic abuse cases.
Why Join Us?
Be part of a specialist, trauma-informed team making a real difference.
Receive ongoing training and professional development.
Work in a supportive and collaborative environment.
Hybrid/flexible working options available.
How to Apply
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by September 26th 2025
Got questions? Get in touch at via Charity Job.
Join us in creating a safer, more inclusive world for survivors of domestic abuse.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth) presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support
The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement
The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress
Please see the attached job descrition which includes all duties and skills required.
This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café
The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the Enfield Mind office at 275 Fore Street, N9 0PD.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.
The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff. It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.
Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.
Further information about Respond
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
Deadline for applications – Rolling recruitment
Interviews - TBC
Start date – TBC
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking experienced, passionate candidates to join an exciting new project working within a Family Hub setting. These roles will work closely with women and families providing coaching support to improve wellbeing throughout the perinatal period, and establish good foundations for family health moving forward. This role will work as part of a team from Mind In Enfield and Barnet, and alongside other statutory and non statutory services within Family Hubs across the Borough of Enfield.
Thank you!
We are seeking an inspiring and strategic leader to join us as our Director of Service Delivery. This is a pivotal role leading the design and delivery of our frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas.
Location: Woking / Hybrid
Salary: £60,000 - £70,000 DOE
Permanent | Full Time (35 hours/week)
Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more…..
About Us
Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.
About the Role
Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas – including mental health, substance use, and outreach – the Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities we support.
You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. They work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship.
Who We’re Looking For
Proven track record of delivering high quality, person led and socially impactful services and managing internal functions
Senior operational leadership experience in health, care, VCSE or related sectors
Experience in managing service compliance and staff wellbeing
Demonstrated success in leading performance improvement and impact measurement
Strong partnership working experience across statutory, VCSE and community systems
Budget management, including responsibility for service level budget setting, monitoring and decision making
Deep understanding of safeguarding frameworks, regulation and operational risk
Strong leadership and coaching skills rooted in empathy, empowerment and inclusion
Applications are open until 29th September, though we may close earlier if we receive a high number of applications, so we encourage you to apply soon. Please note, we are not working with recruitment agencies for this vacancy.
This post is subject to the DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.
In the attached recruitment pack you will find instructions on how to apply. You are required to write a personal statement (no more than 2 pages) highlighting your skills and experience that demonstrate your suitability for the role
The client requests no contact from agencies or media sales.
Thank you!
Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.
So we’re looking for people who can help Two Saints deliver their vision, with a background and experience in either:
- Asset management, perhaps with experience of the net-zero agenda
- Supported housing services or social care
We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.
If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.
Thank you!
About the role:
Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living.
You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence.
This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At SHP, we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment.
The working rota for this role is Monday - Friday.
About you:
- Have strong customer service skills.
- Have a genuine interest for working with people with multiple disadvantages.
- Are reflective and can respond positively to challenges.
- Adaptive work approach to fit around the various needs of the people we work with.
- A basic understanding of basic repairs and maintenance.
- Have a flexible and resilient approach to their work.
- Is creative and innovative in the way they think and equally apply those qualities to their working practices.
- Are thorough and detail orientated.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 14th September at midnight
Interview date: Monday 22nd and Tuesday 23rd September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
About the role:
Our Women’s Respite is a vital service that provides safety, stability, and support for women with complex needs – from those escaping domestic abuse to those facing homelessness, mental health challenges, substance use, and trauma.
As a Specialist Complex Needs Worker, you will play a pivotal role in transforming the lives of women who have experienced violence against women and girls (VAWG). Working within our accommodation service, you will support clients facing multiple disadvantage, ranging from complex needs to medium and lower levels of support, always tailoring your approach to each individual. This is a role where gender-informed and trauma-informed practice is at the heart of everything you do, ensuring that each client is met with understanding, dignity and a pathway towards safety and stability. You will work closely with external partners and attend multi-agency forums such as MARAC, helping to reduce harm, open up opportunities and ensure every woman feels safe enough to take their next step forward.
Your days will be as varied as they are impactful, one moment you may be facilitating a conversation to encourage engagement in training or education, the next you could be connecting someone with specialist mental health or substance use services, arranging access to primary healthcare or building confidence through meaningful activities within the hostel. Every interaction is an opportunity to empower clients to sustain their accommodation, improve wellbeing, strengthen community connections and move towards independence.
About you:
- Experience supporting women with complex needs, including those who have experienced VAWG, homelessness, mental health issues, or substance use.
- A person-centred approach, using harm minimisation and recovery principles.
- Creativity, flexibility, and resilience in engaging clients who may be hard to reach.
- Strong teamwork skills and the ability to work in a fast-paced, dynamic environment.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 21st September at midnight
Interview date: Tuesday 30th September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking an energetic and proactive Corporate Partnerships Executive to help us strengthen and expand our partnerships. You will be at the heart of growing our corporate portfolio, ensuring we maximise opportunities to secure new business and nurture long-term, high-impact partnerships.
This role is both outward-facing and highly collaborative. You’ll work with colleagues across teams to deliver excellent partnership experiences, while also taking initiative to spot opportunities, drive forward proposals, and build relationships that support Future First’s mission.
If you have first class people and communication skills, creativity and energy in abundance and an insatiable eye for opportunity, and would like to work for a small but ambitious charity, we’d love to hear from you.
For more details about the role and information on how to apply, please download the recruitment pack.
Key dates to be aware of:
Tuesday 16 September 2025, 12:00pm – Information and Q&A session
This is an optional session where you can hear more about the role and ask any questions you may have.
Please see details in the attached recruitment pack for how to register for this session.
We recommend attending to help you prepare the strongest possible application.
Monday 29th September 2025 (09:00am) – Applications close
Tuesday 7th September – Interviews will take place in-person in London
About Future First
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.
Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.
Registered Charity
11 - 20
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
The client requests no contact from agencies or media sales.
Thank you!
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.
The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.
You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.
About the Role:
- Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
- Ensure that all relevant collaborators have timely access to appropriate information and evidence.
- Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
- Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
- Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
- Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Thank you!
Part time role for 21 hours/three days per week, for a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV.
METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.
We are seeking a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV within the Support and Advice on Sexual Health (SASH) programme.
The post holder will deliver high-quality person-centred service within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues. The role will support staff to work with people from diverse communities such as LGBTQ+ and the Global Majorities.
Turning Point is the lead partner for the contract, and a matrix staffing model is in place. The post-holder will work within the partnership and be line-managed by METRO SASH Counselling Services Manager, and work alongside staff from other agencies. The role will also be clinically supervised via an independent supervisor arranged through METRO.
The client requests no contact from agencies or media sales.