Client relationship manager jobs

Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-led conservation organisation working to protect freshwater wildlife through practical, innovative and scientifically robust conservation projects across the UK and Europe.

We are seeking an experienced and motivated Senior Project Officer to lead and support the development and delivery of Natural Flood Management (NFM) and wider freshwater conservation projects. The role will involve working closely with farmers, landowners, partner organisations, regulators and local communities to design and implement practical interventions that deliver multiple environmental benefits, including flood resilience, habitat restoration, water quality improvement and biodiversity recovery.

The successful candidate will play a key role in translating ecological evidence and catchment priorities into deliverable on-the-ground projects. This will include developing funding opportunities, managing project delivery, overseeing contractors and surveys, supporting stakeholder engagement, and contributing to strategic landscape-scale initiatives.

The role will work closely with colleagues across the organisation, including technical specialists, project teams and senior management, helping to ensure projects are evidence-based, deliverable and aligned with Freshwater Habitats Trust’s wider conservation objectives.

This position requires a proactive, organised and enthusiastic individual with strong project management and communication skills, who works well collaboratively whilst remaining self-motivated and solution focused. Experience of catchment management, landowner engagement and practical habitat restoration delivery would be highly advantageous.

Freshwater Habitats Trust is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Application pack and further details available from our website

Please send the application form as well as your CV

No agencies, please.

Closing Date: Friday 12 June 2026 at 5 pm

Interview Date: Monday, 22nd 

Hello!
We're OUTpatients, the UK's LGBTIQ+ cancer charity. We're proudly patient-led and are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ individual navigating the cancer journey. We believe that no-one should feel like they're on the outside looking in when it comes to their own health. That's why we're working towards a world where everyone can bring their whole selves to cancer care. Our goal is fair and accessible cancer care for all, inclusive of our community. It's not just our dream, it's the change we create.

About the role
OUTpatients is seeking an experienced Education and Policy Manager who can help us reach people all over the UK with our sector leading education and policy advisory. We encourage applicants who have prior experience working in small, developing teams and are able to balance taking initiative with close collaboration with other staff members.

You will lead on managing our education arm of the charity, continuing to deliver existing webinars and sessions on LGBTIQ+ inclusive cancer care, and explore development into new products, content, and audiences. You will work closely with stakeholders in the NHS, third sector, and industry.

Experience developing and delivering education sessions or programmes would be beneficial. You should also have a strong understanding of data-led educational content, and how intersectionality can be applied as a lens throughout our work.

We strongly encourage people with lived experience and those from minoritised backgrounds to apply for this role. Our application process is anonymous, this means we will not know who you are until we decide to invite people to interview.

Responsibilities
Education
• Delivering education sessions on LGBTIQ+ inclusive cancer care to healthcare professionals, charities, and other organisations.
• Attending and presenting at conferences and special meetings.
• Securing new education clients and project work through networking and outreach.
• Collecting and analysing evaluation data to report on and inform education outputs.
• Managing junior and session staff to support education delivery and reach.
• Managing CRM and invoicing of education clients.
• Developing strategic plan for expansion of materials and/or clients and audiences, supported by the CEO.

Policy
• Keeping up to date with sector policy direction and announcements.

• Making recommendations to the CEO about areas of policy that the charity should try to influence.

• Working with the staff team and interns to draft policy related actions and asks for submission to the Department of Health and Social Care and other relevant bodies.

• Attend and present at policy oriented meetings and events to promote data-led insights and recommendations for improved LGBTIQ+ cancer care.

Person specification
Essential
A successful candidate will be able to to demonstrate a commitment to the charity's mission and possess the following qualities:
• Highly developed skills in public speaking, presenting, or delivering education sessions.
• Experience using Microsoft Teams or comparable video call platforms to organise and deliver presentations or webinars.
• Proficiency using Microsoft PowerPoint to create dynamic presentations.
• Experience working independently to deliver projects or workstreams.
• Demonstrable skills in using research and public data to create educational content.

Desirable
In addition to the above skills, we welcome applicants with the following experience, interests, and expertise:
• Experience designing educational programmes and products.
• Experience using CRM software or managing databases.
• Understanding of the cancer sector in the UK.
• Understanding of LGBTIQ+ health inequalities, and health inequalities more widely.
• Experience of working in the charity sector.
• Knowledge and experience in how to be GDPR compliant.

About the role:

Would you like to use your skills in communications, insight, and storytelling to make a real difference in people’s lives and help shape the future of a leading local advice service?

Citizens Advice Hammersmith & Fulham (CAHF) is a fl agship, award-winning local charity, recognised nationally for its innovative approach and strong performance. We are part of the national Citizens Advice network and deliver a modern, multi-channel service, supporting thousands of people each year through face-to-face, telephone, email, webchat, and digital channels.

We are supported by a dedicated team of staff and over 80 volunteers, and we deliver generalist and specialist advice alongside community-based services across the borough.

We are now seeking a Communication & Impact Manager to play a pivotal strategic role in how we demonstrate, communicate, and strengthen our impact.

This role sits within the Leadership Team and is central to how we prepare for future funding and contract renewal. You will lead how we use data, insight, and lived experience to build a powerful evidence base that shows the value of our work and strengthens our visibility with stakeholders, partners, funders, and commissioners.

You will also lead the development of communications that bring our work to life, translating complex information into compelling stories that infl uence, engage, and inspire action.

What You’ll Be Doing:
● Lead the development of CAHF’s communications, engagement, and impact approach to strengthen visibility, reputation, and infl uence
● Produce high-quality impact reports and insight products that demonstrate organisational value and support funding and contract renewal
● Translate complex data, research, and client experience into clear, compelling narratives for various audiences and communications
● Develop and deliver targeted digital and social media communications to increase engagement and awareness of CAHF’s work, including our More Than Advice model
● Build and maintain strong relationships with stakeholders, partners, funders, and commissioners, positively representing CAHF externally
● Strengthen how client voice and insight shape service development, organisational learning, and external communications
● Support fundraising, supporter engagement, and campaigning activity through impactful, evidence-based storytelling
● Work collaboratively across Advice, Libraries, Community Skills Services, and our wider volunteer network

What we offer:
We value our people and off er a supportive, inclusive, and high-performing environment within an award-winning organisation.
● Generous holiday entitlement starting at 25 days per annum (pro-rata for part-time employees) plus bank holidays, rising to 30 days with long service.
● Paid service closure days between Christmas and New Year.
● Access to our learning platform, Skillbook, for professional development.
● Personal development opportunities through our Network Equity Groups.
● Ongoing performance management and training support.
● 24/7 holistic employee support, including a confi dential and professional counselling service, discounts, and practical information.

Closing Date: 5pm Friday 22nd May 2026
Interview and Test Date: Week commencing 25th May 2026
For full details and the job pack, please visit our website via the apply button.

We reserve the right to close applications early if suitable candidates are found, so we encourage early submission.

About the Charity:

‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’

Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.

About Our Employees:

The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.

Job Purpose:

To drive, lead and grow our income generation strategy. This senior leadership role has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

To play a key role in shaping the organisation’s future, working closely with the deputy CEO, senior leadership team, and trustees to ensure we have the resources needed to deliver lasting impact.

To increase income from the corporate sector and raise the organisation’s profile within the business community.

Key Job Role Responsibilities and Main Tasks:

Strategy & Leadership

• Improve on and deliver the fundraising strategy aligned with organisational priorities and growth plans.
• Lead, motivate, and develop the fundraising team, fostering a high-performance and collaborative culture.
• Contribute to organisational strategy as a member of the leadership team.
• Provide regular reporting and insights to the senior leadership team and Board of Trustees.
• Following agreement of budget and discussions with departmental leads, prepare clear objectives for Fundraising.
• Have 3 121s with the team per annum followed by and annual appraisal review.

Income Generation

• Grow and manage income across a range of streams, including:
  • Trusts and foundations
  • Major donors and high-net-worth individuals
  • Corporate partnerships and sponsorships
  • Community fundraising and events
  • Individual giving and digital fundraising
• Identify and develop new funding opportunities and innovative approaches to income generation, particularly corporate donations and partnerships.
• Oversee budgets, forecasts, and income targets, ensuring financial sustainability.

Corporate Fundraising & Partnerships

• Identify, secure, and grow corporate partnerships, sponsorships, and Charity of the Year relationships.
• Build and manage a portfolio of corporate supporters, ensuring effective stewardship and retention.
• Develop tailored partnership proposals, sponsorship packages, and presentations for corporate audiences.
• Represent the organisation within the local and regional business community, including networking events.
• Drive engagement opportunities including employee fundraising, volunteering, and corporate-led initiatives.
• Oversee and grow existing corporate schemes, including the Angel Scheme.
• Monitor corporate income performance against targets and provide regular reporting.

Relationship Management

• Build and steward strong relationships with funders, donors, corporate partners, and key stakeholders.
• Act as a senior ambassador for the charity, representing the organisation externally at meetings and events.
• Work closely with communications and service teams to ensure compelling, accurate impact storytelling.

Governance & Compliance

• Ensure all fundraising activity is ethical, compliant, and aligned with relevant regulations and best practice
• Manage risk across fundraising activities and ensure robust systems and processes are in place

Person Specification:

Essential requirements:

·Significant experience in a senior fundraising or targeted role, ideally within the charity or not-for-profit sector

·Proven track record of delivering and growing income across multiple streams

·Corporate fundraising experience

·Strong leadership and people-management skills

·Excellent relationship-building and communication abilities

·Strategic thinker with strong financial and analytical skills

·Commitment to the values and mission of tackling homelessness

·Must hold a full, clean driving licence

Desirable:

·Experience working with or reporting to a Board of Trustees or director level equivalent

·Knowledge of homelessness, housing, or social justice issues

·Experience of organisational growth or income diversification

·Relevant professional fundraising qualification

Please see the attached documents for full role details and information regarding the selection process

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight Birmingham or Newcastle, with home working in line with Crisis Hybrid Working Policy

Contract: Full time

Salary: £45,379 per annum

About the role

Up for a challenge? Excited about Corporate new business and experienced at building impactful philanthropy networks? Join us at Crisis as our Fundraising Manager (England) where we're looking for an experienced high-value fundraiser who specialises in winning and delivering regional corporate partnerships and philanthropy.  

We are at the start of an exciting new journey to grow high value income in our nations and regions. You will have a great role within a motivated team and have the opportunity to build your fundraising strategy: You will have the autonomy to develop your own high value network, prospects and income pipeline: You will collaborate with our wonderful Skylight teams across England to develop and deliver compelling and bold cases for support.

If you have a great track record in identifying and securing regional corporate high value partnerships and donors and aren’t afraid of a challenge we would love to hear from you.

About you

· Dynamic, experienced, high-value fundraiser

· Specialist in identifying, delivering and winning regional corporate partnerships and philanthropy

· Experienced at identifying, pitching and successfully securing 5 and 6 figure partnerships

· Enjoy creating and delivering compelling Cases for Support

· Results-driven – we have ambitious plans as a charity and as a team

· Enjoy travel; you will be based at either Crisis Skylight Birmingham or Newcastle with regular travel as required. NB we have Skylight Centres in Birmingham, Newcastle, Merseyside, Oxford and London

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 17 May at 23:59

Interview process: Competency-based interview

Interview date and location: Thursday 28 or Friday 29 May, Online Interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please our website

Registered Charity Numbers: E&W1082947, SC040094 

We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage one of the Charity’s  counselling services and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. 

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.  

Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.

Applying for the Posts  

In the Recruitment pack you will find the Job Description and Person Specification for the Service Manager Maternity Cover role. 

To be considered for the position, the Application and the Equality & Diversity Monitoring Forms need to be completed and return to the email address on the Application Form by Wednesday 27th May 2025.    

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.    

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.   

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible for an Interview. Due to the high volume of applications, we unfortunately only provide individual feedback to those who reach the interview stage. 

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

Associate Director - Board & Leadership Practice

Charity People | Hybrid (London Bridge + home)
Salary: £70,000 + bonus + benefits

Charity People is the UK's leading recruitment consultancy for charities and mission driven organisations. Our Board & Leadership Practice delivers senior search for CEOs, Chairs and trustees, supporting organisations through moments of change, growth and impact.

We are seeking an Associate Director to lead high profile executive search assignments while helping to grow the practice, develop colleagues and build long term client relationships.

About the role

• Lead and deliver board and senior executive search assignments
• Act as a trusted adviser to Chairs, CEOs and trustees
• Contribute to winning and growing retained work
• Build and support team development, coaching and practice growth
• Shape inclusive, high quality search strategies

About you

• Experienced in executive search or senior appointments
• Strong client relationship and delivery track record
• Commercially aware, with the ability to win and retain work
• Collaborative, credible and values led
• Committed to equity, diversity and inclusion

Why join us?

• Employee owned, values led B Corp
• Strong bonus structure and benefits
• Flexible and hybrid working
• Clear focus on learning, progression and inclusion

How to Apply

To find out more and to see a copy of our Job Description, please send your latest CV through to us by clicking "Apply".

Closing date: 9am, 1 June 2026
First interviews (online): w/c 8 & 15 June
Second interviews (in person): w/c 22 June

We are committed to building a more representative workforce and encourage applications from disabled people, individuals from Black, Asian and minority ethnic backgrounds, and LGBTQ+ communities. As part of the Disability Confident Scheme, we guarantee to interview all applicants with a disability (as defined in the Equality Act 2010) who meet the minimum requirements for the role.

Title: Active Recovery Practitioner
Place of work: The Southmead Project, BS10 6AS and various locations around Bristol and Somerset
Interview date: Tuesday 9th June

The Southmead Project:

The Southmead Project is an equal opportunities employer providing free specialist trauma counselling and support for adult survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirming each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:

● Paid supervision for 1.5 hours per month, with an external clinical supervisor
● Line management for 1 hour per month
● Training budget of £500 per year to spend on relevant training of that person’s choice
● Employer pension contribution of 5%
● Generous annual leave allowance and paid sick leave
● Cycle to work scheme
● Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

We also support employees with reasonable adjustments through the Access to Work scheme.

The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. It provides a safe and supportive space for clients to participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.

The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.

The current Practitioner has said:

“The decision to leave this role has been so difficult, the team are so lovely, caring and supportive. In the role I have got to go surfing, walk alpacas and make a bowl on a pottery wheel. Sometimes I honestly can’t believe it’s my job. I have learnt so much and got to work with some of the most wonderful and inspiring people. There are countless moments at groups that I will never ever forget - some of my most amazing moments in life have come at work and that doesn’t happen very often!”

Job Purpose:

The Practitioner role requires working as part of a small team and they will help prepare and deliver two Active Recovery sessions per week, in Bristol and Somerset. The Somerset group runs on a Tuesday and the Bristol group runs on a Wednesday. During the sessions, the Practitioner will be responsible for using a trauma-informed approach to support clients who become dysregulated or need emotional support.

Principal Tasks:

1. Together with the rest of the Active Recovery team, to provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
2. To support the Active Recovery Lead in creating safety plans and tailoring activity sessions where appropriate. These will be informed through relationships with members and the initial assessment phone calls.
3. Support the Active Recovery Lead in planning trauma-informed sessions for members.
4. Support the setting up, delivering and debriefing about activity sessions with members and volunteers. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
5. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
6. To support volunteers with safeguarding queries and ensure safeguarding procedures are followed, including being the Safeguarding Lead at activity sessions if the Active Recovery Lead is not there and escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
7. Support the Active Recovery Lead with management of volunteers for the project.
8. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
9. Be the key person in ensuring that members have all the information and resources needed to get to the sessions - building a relationship of trust with members, using Spond, email, texts and calls, creating Canvas, figuring out transport logistics.
10. Support the project’s aim to have the members’ voices at the heart of the project.
11. Contribute to the development of outcome processes in line with the Southmead Project and its funders’ requirements.
12. Maintain positive relationships with partnership organisations for the project.
13. The Practitioner will not have budget responsibility but will ensure that their own personal expenses (mileage/parking) is within the budget for the project, keeping accurate records.
14. Record data accurately and in a timely manner on Oasis.
15. Attend monthly one-to-one line management meetings with the Head of Active Recovery.
16. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
17. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
18. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
19. All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check

Please see documents for full job description and person specification.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds.  We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition. 

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.

We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.

By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.

To find out more about how we are developing this you can visit our website.

Our Service

Employment is a key part of mental health recovery. Our employment services are delivered in line with the IPS model, supporting people with mental health challenges to retain paid employment in line with their aspirations. IPS is delivered in close partnership with NHS mental health services, employers, commissioners and the wider system.

Due to receiving new funding we are excited to expand our WorkPlace Leeds service to develop our existing support in the community.

The Role

To provide an evidence-based IPS employment support service, delivered in a trauma‑informed, person‑centred and inclusive way, in line with Leeds Mind values and IPS fidelity standards.

You will be required to manage a caseload of clients who have experienced mental health difficulties and who are either unemployed or seeking to return to current employment following long term absence. You will be expected to deliver the IPS approach (according to the key principles of IPS). You will work with all relevant stakeholders, including employers, to support the client to gain and retain paid employment. 

We encourage all interested candidates to watch an introductory video which describes the impact of being an IPS Employment Specialist. You can find this link on the job advert attached.

Essential Skills and Experience:

· Experience of working directly with individuals who face complex barriers, using a person‑centred, strengths‑based and non‑judgemental approach.

· Able to manage a varied caseload, support people to find, return to or stay in work, and work towards agreed outcomes in a performance‑focused environment.

· Ability to build positive, trusting relationships with clients, employers and partner professionals, and communicate clearly, empathetically and professionally.

· Willing and able to proactively approach employers, promote inclusive employment, and support workplaces to understand mental health and reasonable adjustments.

· Able to prioritise workload, maintain accurate records using digital systems, work within safeguarding and GDPR requirements, and engage with supervision and feedback.

· Demonstrates a commitment to Leeds Mind values, inclusive and trauma‑informed practice, partnership working, and ongoing learning (including completing IPS training and competency assessment).

Hours – 37 hours per week (we are unable to offer part time hours unfortunately but may be able to accommodate flexible working)

Selection process will include a telephone screening and assessment centre.

Location: The role is predominantly community-based but you will also attend meetings at Clarence House, Clarence Road, LS18 4LB.

Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check.  At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.   

Reg charity number: 1007625

The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use and hepatitis C to support others. We are now recruiting for a role to join our Bristol & Severn team for a fixed term of 6 months.

As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Bristol & Severn.

We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.

Closing Date: 25th May 2026

Interview Date: 3rd June 2026
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington.  Some travel and occasional event support will be part of the role.
Hours:  37.5 hours per week
Salary: Corporate Band E £35,423 - £41,403per annum
DBS Requirement: Basic

If you’re someone who loves spotting patterns, uncovering opportunities, and turning data into decisions that make a difference—this could be your next move.

We’re looking for a Fundraising Research & Data Insights Lead to help inform the future of our fundraising. This is more than dashboards and spreadsheets (although you’ll love those too). It’s about using data and intelligence to unlock new income, build stronger relationships with supporters, and ultimately help us provide vital care to people when they need it most.

Why This Role Matters

You’ll sit right at the heart of strategy and storytelling—combining analytical thinking with real-world impact. One day you might be identifying a future major donor, the next you’re sharing insights into campaign that reaches exactly the right audience at exactly the right time.

What You’ll Do

• Hunting down new funding opportunities across trusts, grants, corporates, and major donors
• Building rich prospect profiles and helping shape a powerful major donor strategy
• Digging into CRM data to uncover trends, behaviours, and untapped potential
• Creating dashboards and reports that people want to read (and act on)
• Helping teams target smarter, engage better, and raise more
• Tracking campaign performance and turning “what happened?” into “what next?”
• Keeping us ahead of the curve with sector insights, trends, and competitor activity
• Championing data quality, compliance, and best practice across the team

We’re looking for someone who:

• Gets a buzz from data, detail, and discovering the “why” behind the numbers
• Has experience in fundraising, nonprofits, or a similar insight-driven environment
• Is confident with CRMs, Excel, and visualisation tools like Power BI
• Can turn complex analysis into clear, compelling stories
• Juggles priorities without dropping the ball
• Builds great relationships and enjoys working across teams

And just as important…

You’ll bring curiosity, initiative, and a genuine motivation to make your work matter. This is a role where your insights don’t sit on a shelf – they drive real change.

What We Offer

· The opportunity to shape and grow a brand-new income stream.

· A collaborative, supportive working environment.

· The chance to make a real difference in supporting hospice care for local families.

· Puts patients, families and people first

· Flexible and inclusive ways of working

· Competitive salary, generous holiday entitlement 

· Wellbeing programmes, Reward Gateway retail discounts & financial tools

Development Manager for Yorkshire Dales Millennium Trust Consultants Ltd

Full time 35 hours per week (part-time considered) | £39,010 - £44,303 | Initial 18 month fixed contract with the aim that this will become a permanent role if successful | Mix of office and home working

Yorkshire Dales Millennium Trust (YDMT) is seeking a driven and entrepreneurial professional to lead and grow our charity’s trading arm, YDMTCL. This is a newly created and exciting opportunity for someone with strong business development and leadership skills to build on the success of our Landscape Design team, while also originating and leading your own projects to strengthen commercial performance and impact.

About the role 

YDMTCL currently delivers landscape design services through a team of two Landscape Architects, working across urban, rural and community regeneration projects. The team combines strong technical expertise with creative design skills to deliver high quality green infrastructure and green space solutions.

The company currently has an annual turnover of under £100,000 and a clear ambition to double this over the next two to three years. The postholder will play a key role in driving this growth and will be expected to make significant progress towards this target during the 18 month contract period. All profits generated by YDMTCL are gifted back to the charity, directly supporting its charitable objectives.

This role will be primarily focused on the trading company, with approximately 90% of time dedicated to YDMTCL and up to 10% supporting the wider charity. You will originate and lead your own projects, creating vital new income streams for the organisation. Your work will focus on integrating ecology and landscape design to deliver innovative, high quality projects that contribute meaningfully to nature recovery. 

We believe the role will be a highly rewarding one, and a real opportunity for someone to shape, lead and take ownership of YDMTCL, while working for a fantastic organisation and benefiting this wonderful area and its communities.

About you 

We are seeking an experienced professional with a strong track record of working in multidisciplinary environments to lead and grow YDMTCL. You will bring proven business development and leadership skills to support and expand our Landscape Design team, building on its existing success and increasing commercial performance.

Commercially astute, you will demonstrate a strong history of income generation and business growth, ideally within conservation, land management, landscape design and/or ecology. You will lead the development of vital new income streams, building and delivering an active pipeline of revenue generating projects aligned with the charity’s aims.

About Yorkshire Dales Millennium Trust 

YDMT is a charity doing big things to help to protect and enhance People, Landscape and Wildlife in the Yorkshire Dales.  

For 29 years we have delivered diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area. Our new three-year strategy is centred around building partnerships that increase the scale and pace of nature recovery.