Client Service Manager Jobs in Bath, Bath And North East Somerset
Working at Koreo
Koreo is a learning consultancy dedicated to imagining and building a better world. We work across civil society to help everyone experience the transformative power of radical learning. Since 2004, we have become one of the UK's leading learning and development partners for organisations with a social purpose, working alongside leaders in communities, social change organisations of all sizes, and convening learning networks across sectors and industries.
Our work is made up of a combination of consultancy projects, from large scale culture change programmes to discrete strategy and people development projects, as well as through our own programmes developing emerging and existing talent across the social change sector.
You can learn more about what it’s like to work at Koreo by exploring our Company Toolkit at www.koreo.co/toolkit. You'll benefit from:
- 25 days holiday (5 days of which are fixed in August and Christmas), plus bank and public holidays
- Enhanced sick pay and family leave policies, flexible working arrangements, workplace pension scheme
- Cycle to Work scheme
- Fully comprehensive Employee Assistance Programme
The Job
The Project Coordinator will:
- Report to the Portfolio Manager (Routes Into & Through)
- Be employed on a permanent contract
- Be based remote or hybrid, with regular travel to London
- Be paid a pro rata full-time equivalent salary of £28,000
The Role In Brief
The Project Coordinator role at Koreo offers an exciting opportunity to play a fundamental role in a range of impactful projects that drive positive change through learning. Collaborating with a dynamic and diverse team, you'll be at the heart of shaping and streamlining transformative projects, amplifying your skills in project management, stakeholder engagement, and problem-solving. This role is perfect for someone looking to work towards building a just and regenerative world.
The Project Coordinator role is responsible for the smooth running of our projects and programmes. You’d be part of one or more project teams, overseen by a Project or Portfolio Manager, ensuring that our projects are delivered to a high standard, and that our participants and clients have a positive experience working with us.
1. Responsible for the administration and coordination of project delivery and communication across a portfolio of Koreo’s programmes and projects
2. Responsible for the management of data and relationships that contribute to wider business objectives and activities
3. Responsible for contributing to the team and self development as part of a thriving working culture at the company
We’re looking for someone with the following skillset:
● Organisation, time management and task efficiency – You are reliable and thrive on responsibility. You will be expected to manage competing priorities, delivering at pace to a high standard. Effective planning and strong organisation skills will be key to the success of this role
● Ability to take initiative and effectively solve problems – You are able to work independently and use initiative when needed. You are a natural problem solver, and you are able to quickly spot and manage key risk areas
● Attention to detail – You are an excellent proof-reader and you are able to work confidently with large quantities of complex data
● Customer service – You should understand who our customers/clients are and show a commitment and desire to anticipate, meet and exceed their needs and expectations
● Build positive relationships – You are comfortable in a small, busy and ambitious team. You are be a good team player and able to build and maintain strong interpersonal relationships with colleagues and our community
● Written and verbal communication – You can communicate clearly and effectively, both verbally and in writing. You should be confident in conversing with a variety of people and be able to adapt your style to different audiences and through different mediums
● Adaptable – You cope well with competing demands and changing environments. You maintain your effectiveness and productivity throughout. You will be flexible and able to work in different settings and with different people
● Readiness to learn - You are passionate about learning and personal development, both for others but also for yourself. You are proactive about finding and stepping into new learning opportunities
●Good general education, typically to A Level or equivalent
●Experience managing and delivering work to a deadline and in accordance to a plan
●Experience of working effectively on own initiative and as part of a team
●Experience working with databases and other systems including Google Workspace or equivalent
●Experience of providing administrative support to projects and teams
●Basic working knowledge of creating and coordinating projects
●The ability to quickly learn and adapt to new systems and processes
●Strong attention to detail
●Good communication skills, both oral and written – particularly the ability to communicate with people at various levels
●Desire to work on issues and themes of social change and the development of others
It’s desirable, but not essential that the person has:
●Experience of organising and planning events
●Experience of building and managing working relationships with a wide variety of stakeholders
●Experience of collecting and analysing data/ insights and writing/producing reports
●Experience of digital diary management and coordination
●Knowledge of charities and/or employment programmes and the way they work and operate
●Ability to use design and communications software like Adobe and other platforms
●A proactive, problem-solving approach to challenges
●Desire and commitment to own learning and ongoing development
This person specification is not exhaustive, and the post holder will be required to demonstrate the ability to work across a number of areas as required by their manager during their time in employment with the company.
Further information about the role can be found in the job pack on our socials and Medium.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working within the children and families team, you will focus on delivering timely and high quality, trauma informed support to children.
This exciting new post will predominantly be working with children aged 0 to 5 years and their parents/carers who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children where appropriate and their families, with an emphasis on early intervention and awareness raising.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling the children and their families to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support children, young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children where appropriate and to their parents on the impact of DA on their children
· Provide specialist support through group work provision specifically the You and Me Mum Course to mothers who are victims of domestic abuse and have children aged between 0-5 years.
· To support with the facilitation of the CYP witness group provision alongside the specialist children and young people advisors
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
· To build key relationships with the Family Hub specifically the Navigator roles across the county.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to medium risk children and their parents/carers, predominantly aged between 0-5years through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and their parent/carer devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and their parent/carers to help them to understand the impact that Domestic Abuse has had on them and/or their children.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’ Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
o Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
o Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
o Report all health and safety concerns to line managers;
o Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.
You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.
A typical working week within this role can include:
· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest
· A visit to an Emmaus community to conduct interviews and capture photography and video
· Writing and sending press releases
· Scheduling social media content
· Creating graphics and marketing materials using Canva
· Updating community websites using WordPress
This is a part time position working four days per week (30 hours), Monday to Friday.
Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important. The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.
Who are we looking for?
We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.
This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.
What we offer
· Salary: £27,972 to £30,352 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email us.
Email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 10am on Monday 20 May 2024.
Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.
If you would like to arrange an informal discussion about the role, please email us.
Email address is in the application pack.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
The exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
Key tasks and responsibilities include:
- To provide high quality, specialist support to children who have lived in a domestically abusive family.
- Enabling young people to access statutory and other services where appropriate.
- Managing a caseload and working proactively to support young people and their families
- To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
- Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
- Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
- Undertake risk assessments and implement robust safety management plans.
- Give practical and emotional support to children affected by domestic abuse.
- Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
- Work with your team and manager to develop early intervention resources.
- Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to medium risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’ Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
o Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
o Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
o Report all health and safety concerns to line managers;
o Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Who we are:
The National Autistic Society is the UK’s leading charity for autistic people. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.
We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws.
We have come a long way but it is not good enough. There is still so much to do to increase opportunities, reduce social isolation and build a brighter future for people on the spectrum. With your help, we can make it happen.
What we can offer you:
- Pension scheme
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan)
- Access to a 24-hour employee assistance programme
- Access to the Headspace App
We are passionate about supporting autistic people into work, and particularly welcome applications from autistic people. We help autistic people from all backgrounds and strive to represent the same diversity in our staff and volunteers. We particularly encourage applications from people from all minority groups, who are currently under-represented in our workforce. Together, we can create a society that works for autistic people.
We are pleased to be able to offer an experienced autism professional the opportunity to join our Autism Accreditation team as an Accreditation consultant. We require a person with experience working in the field of autism. The applicant will need to be located within the Yorkshire or North East of England due to the nature of the work the caseload they will be managing and the travel required throughout this region.
This role offers a wide and varied work load supporting across social care, education, criminal justice and health sectors amongst many more. Developing best autism practice and celebrating through the accreditation programme the outcomes achieved by provisions.
Start date for this role will be on the 26th August 2024.
How to apply:
- To apply for this role, please click the Apply button below.
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism with the relevant experience and skills.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Viva is an international charity whose vision is for all children to be safe, thriving and learning – living life in all its fullness. We do this by inspiring, supporting and connecting networks of churches and organisations – enabling them to make a bigger, better and longer-lasting impact in the lives of children.
As Viva’s Head of Impact, you will work closely with the Network Partnerships Team Leadership to lead the development of a new approach to Monitoring, Evaluation, Accountability and Learning, with the primary purpose of supporting partner networks to know their impact and share learning with each other. You will enable partner networks and Viva to build, measure and learn together, evaluating the effectiveness of programmes and methodologies, adapting them to ensure desired impact is reached and sharing learning with each other and with other development partners.
You will also work to ensure all programmes funded by Viva are accountable, well-monitored and contribute to our learning environment with clear opportunities to learn and adapt throughout the programme delivery and reporting processes.
Some of your responsibilities will include:
- Shared leadership: You will contribute to strategic decision making as part of the Network Partnerships Leadership Team and be part of shaping the vision and practice of Viva as an organisation from a Christian faith perspective.
- Viva MEAL framework: You will develop and manage a robust MEAL Framework for Viva
- Network health: You will work closely with the Network Partnerships Leadership Team to review Viva’s Network Health Check process and develop a system designed to support partner networks to build strong and sustainable networks
- Reviewing project delivery: You will work closely with Network Coaches to agree the most efficient outworking of the MEAL Framework with the Viva partner networks for projects where Viva has brokered funding.
- Evaluating Viva’s work: You will lead the process of evaluating Viva’s work, including but not limited to needs assessments, baseline survey, final evaluation, data quality audits, collecting monitoring data, network satisfaction surveys, and field supervision.
- Representing Viva: You will at different times and ways represent Viva externally, for example, through speaking in churches, prayer meetings, meeting with other Christian organisations.
This role will suit you if you:
- have at least a Bachelor’s degree in impact measurement or international development with a MEAL module, or a related field
- are experienced in working in Monitoring, Evaluation, Accountability and Learning-related functions or related field
- have experience in project management including grant management and reporting
- are to demonstrate an active Christian faith, with an understanding of the Christian faith and church culture to be able to effectively engage with partner networks and churches
- think creatively and have a growth mindset, willing to challenge established ways of doing things
- enjoy working with people of different nationalities and cultures
- are looking to join a welcoming, creative, supportive and international team
Due to the nature of some of the key responsibilities, there is an Occupational Requirement for the postholder to be a Christian (Schedule 9 to the Equality Act 2010).
This is a part-time role for Viva, based anywhere in the world where Viva can employ you. If based in the UK, the full-time salary range is £36,000 to £40,000 per annum (pro-rata), depending on experience. If you are based outside of the UK, the reward package will be adjusted to reflect the relevant local market and terms and conditions.
The role can be remote, hybrid or office-based where Viva has an office (Hong Kong, UK, Uganda).
Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.
To apply, please submit your CV and a covering letter of no more than 2 pages explaining why you are applying for the role and how you are suitable for it. The person specification in the information pack will help you in this.
Please do let us know if you need any assistance or adjustments made as you apply for this role, and we would be happy to help.
Please make sure to specify which country you are based in – to be employed by Viva in that country, you will need the right to live and work there.
The closing date will be midnight (GMT) on Sunday 26 May 2024 and interviews will be held on zoom in the week commencing 10 June 2024.
The client requests no contact from agencies or media sales.
Part Time (30 hours/4 days per week) | Permanent | £23,419 per annum FTE (£18,735 for 30 hours) plus benefits | Location: Office based in Bath or Hybrid basis.
Our client a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.
They are proud to have a committed, highly engaged workforce, as shown by their employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.
In this role, you’ll assist our Individual Giving and Membership fundraisers in providing an exceptional experience to our members and supporters.
You’ll often be the first port of call for our members, supporters, potential supporters, and members of the public contacting the organisation
Have you got excellent communication skills with an engaging and professional telephone manner?
Are you an enthusiastic and hard working team player?
Do you have experience of using CRM databases?
Our client is looking for someone with excellent organisational and administration skills with the ability to work on their own initiative. You’ll have excellent attention to detail and be committed to delivering a high standard of supporter care. Please note, this role will require a satisfactory Basic DBS Disclosure.
If you’re looking to join a fantastic organisation and team where you can really make a difference, they’d love to hear from you.
In this role, we’re looking for someone to work from our office based in central Bath. Our client will also consider applicants who are interested in hybrid working (with a minimum requirement of 2 days in the office).
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
The closing date is 5pm on Monday 13 May 2024
REF-213 511
Are you a Qualified Psychological Wellbeing Practitioner looking to join a values-driven, forward-thinking charity that values the PWP wellbeing, and believes in clinical excellence at step 2?
WithYou is a leading national charity providing evidence based support for mental health, substance use, and family services across the UK.We are passionate about truly making a difference to people’s lives and providing free therapy for those that need it. This role is for a Qualified Psychological Wellbeing Practitioner to join our Kent Talking Therapies service.
Because we want them to be the best PWPs that they can be, we are proud to provide our PWPs with the following:
- Clinical and case management supervision, 4 weekly reflective practice groups and group supervision, additional ad hoc supervision, which is above and beyond the National Talking Therapies recommended amount
- A supportive Step 2 Clinical Lead team that advocate for clinical excellence and incorporate our therapists views into service change
- Deliver an in house high quality monthly CPD programme covering a range of topics such as refreshers of key PWP interventions, working with clients from neurodivergent and LGBTQI+ communities.
- Career development opportunities such as accessing Long-Term Conditions or PWP Supervisor training, becoming a Champion, or applying for roles such as Step 2 Manager or Step 2 Clinical Lead
- We also lead interface meetings with Secondary Care services, to improve client journey
- As an extra bonus we will also pay the yearly fees for your BABCP registration
- We can consider different flexible working arrangements regardless of the length of service. This could look like condensed working patterns or moving working hours to support responsibilities, such as collecting your children from school.
We’re recruiting experienced Psychological Wellbeing Practitioners to join our WithYou NHS Talking Therapies service in Kent to provide high volume low intensity interventions based on self management interventions to clients with mild to moderate anxiety and depression, deliver computerised CBT through Silvercloud and carrying out patient centred assessments. To apply for this role, you should have, or be soon to complete training in CBT based low intensity interventions and hold BABCP or BPS accreditation (or eligibility towards obtaining the Accreditation). We are looking for an individual with previous experience of carrying out assessments related to mental health and working with clients experiencing anxiety and depression, in a Talking Therapies service.
Join our team as a valued PWP and you will be surrounded by like minded individuals, who value clinical excellence.
To hear first hand from PWPs that work in our service about why WithYou is a fantastic place to work you can watch the recording of this PWP Careers Event and read this Candidate Pack.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
Benefits:
We want you to love coming to work, feeling fulfilled, valued and maintaining a healthy work-life balance, that’s why we focus on the things that are important to you. These are a few of the great benefits that we offer:
- 28 days holiday plus a bank holiday allowance (pro rata for part-time staff)
- 2 days paid volunteer leave per year
- 1 additional day of annual leave for 5 years service
- Access to discounts at a range of retailers through the Blue Light Scheme
- Auto-enrollment into We Are With You’s pension scheme
- Flexible working opportunities including hybrid working
- Access to a range of services and resources to support you with your wellbeing
- Up to 6 month unpaid sabbaticals for career breaks, eligible after one year of service
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Additional Information:
This is a permanent full time role for 37.5 hours per week. The position will be home based, but travel within Kent will be needed for in person client work in the community, team training and meetings. Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. IND HP
Essential Skills:
A full job description and person specification are available on request.
The client requests no contact from agencies or media sales.
National LGBT+ Independent Victim Advocate
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run three national support helplines for LGBT+ victims and survivors of domestic abuse, so-called “conversion therapy, ”and hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the role
You will be joining our growing national advocacy team, supporting survivors remotely across the UK and providing Face-to-face support, office based, or community-based support in Wales which will be
delivered in the context of a confidential and a safe space for survivors. You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while maintaining boundaries and mindful of self-care.
Providing advice, advocacy and support to LGBT+ victims/survivors of abuse and violence, with a focus on so-called conversion practices, which will include:
- Remotely supporting, advising and advocating for a national caseload of LGBT+ people who have been subjected to abuse or violence. The focus of the support will be to LGBT+ victims/survivors of so-called conversion practices
- Ensuring your approach to contact with clients is trauma-informed, empowerment-based and person-centred.
- Providing information and support to enable clients to make informed choices and meet their individual needs.
- Assisting victims/survivors in dealing with the diverse impacts of harm and abuse (safety, emotional, social, financial, or practical).
- Assisting/supporting clients in navigating the criminal/civil justice systems, ensuring they are aware of their rights and options.
- Maintaining professional boundaries at all times and ensuring that clients understand the remit of the service.
Partnership working
- Providing appropriate referrals/signposting to other agencies including, housing, welfare, counselling and other support services.
- Maintaining positive working relationships with key agencies and Galop partners, including attending internal/external meetings, with a focus on Wales.
- Working with agencies to safeguard victims and survivors, keeping them informed of relevant changes to a client’s situation.
Monitoring and evaluation
- Ensuring all client records are maintained and treated in confidence, according to Galop policies and GDPR legislation.
- Keeping accurate records of work undertaken with clients in line with Galop’s policies and funder agreements.
- Assist collecting monitoring data and client feedback for reports.
- Understanding of and commitment to inclusive working with LGBT+ clients from diverse backgrounds.
- Acting in accordance with Galop policies, procedures and ethos.
- Being an active member of the Galop team, attending regular staff team meetings, attending clinical supervision and training.
- Participating and contributing to Galop service planning & strategic development, with a focus on Wales.
About you
You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focused and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
There is a Genuine Occupational Requirement under the Equality Act 2010 that the post holder has experience of LGBT+ needs and the impact of discrimination. Candidates should demonstrate a thorough understanding of LGBT+ people’s lives, including awareness of the issues that LGBT+ survivors might face.
In addition, due to role being a Bilingual post, it is an essential requirement for the individual for this role to speak fluent Welsh and English.
Location: This is a remote post, working from home.
The role will include travel to our London building and occasional travel across the UK and in particular to communities across Wales.
Hours: 0.6 FTE (21 hours per week) flexibility available
Contract: Until 31 March 2025 (extension subject to funding)
Salary: Grade F: £27,230.31 - £31,878.96 (pro-rata)
Closing Date
Applications should be submitted by 10am on Monday 13th May2024
Interviews will be held on Wednesday 22nd May 2024 or Thursday 23rd May 2024
REF-213 721
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
These unique and rewarding freelance audit opportunities would suit experienced experienced audit professionals that are flexible, love diverse travel experiences, supporting worthwhile causes and inspiring people. AfID is recruiting on behalf of a leading specialist in international NGO grant audit services for development donors such as the UN and the World Bank. Assignments would suit experienced qualified audit professionals with grant audit / management experience, ideally in a not-for-profit/ international development context
Role overview.
Complete international grant expenditure audits for a diverse range of projects (grant recipients) funded by international donor institutions ranging from emergency aid, to long term development in areas such as agriculture, health or infrastructure or technical research. Assignments are 1-3 weeks in length and based across the European mainland and the developing world. These are offered on an assignment by assignment basis, one to two months in advance.
Contractors can be based outside the UK
Requirements
- Qualified ACA / ACCA or equivalent – 5+ years post qualified experience
- Grant management and audit and reporting experience with international institutions. Preference given to individuals that have worked on UN or EC grant assurance assignments
- Diplomacy and cultural sensitivity while working with a hugely diverse range of clients and beneficiaries
- A real interest in international development and associated funding structures
- Ideally but not essential fluency in a second language such as Spanish, German, French, Arabic & Portugese
- Excellent communication, report writing and presentation skills in English.
- Resilience and adaptability
Personal attributes:
- At least 5-10+ years of relevant audit experience
- Ability to work under pressure; Strong planning, organisational and time management skills
- Sound technical and analytical skills, report writing and presentation skills
Passionate about international travel and development and willing to work in international locations. Individual must be prepared to travel to challenging locations when it is deemed safe to do so. Individuals must also be able to demonstrate effective past working practices when working remotely with a range of clients.
Business Development Officer
(England)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4246)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Sustrans offices in Bristol with the flexibility to work from home
About the role
This is an exciting opportunity to join Sustrans, the UK’s leading sustainable transport charity. We are looking for a highly organised individual to provide co-ordination and administrative support for Sustrans-wide business development systems, activities.
As the Business Development Officer, you will support colleagues across the organisation bidding for tenders and grant funding, by helping to guide bid submissions through a series of steps, from initial assessment to submission to funder decision.
In this role you will support Project Officers and Senior Managers with all aspects of bid preparation including checking for compliance, proof reading and formatting.
This role requires you to be proactive in researching new potential funding sources and monitoring grant and tender alerts; and you will be expected to manage and further develop a suite of bidding resources.
You will work from a Sustrans office, preferably in Bristol, with the flexibility to work from home, or home-based within reasonable travelling distance from Bristol.
About you
Experienced in providing administrative support and coordinating work in a busy environment, you will be able to communicate and build relationships easily, enabling you to engage with multiple teams and work effectively with colleagues across the organisation.
You will be highly organised, comfortable multi-tasking and working to deadlines, with excellent attention to detail. You’ll use your excellent planning skills to help anticipate and manage potential issues before they arise.
You will have experience of using business development management, client/customer relationship management or contact systems. Ideally you will be familiar with tender procurement portals, grant funding websites and funding sources.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 19 May 2024
Face to face interviews will take place during the week commencing 03 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
We are looking for a Reward Manager for a 6 month fixed term contract. Our client is has multiple locations, mainly Chippenham and West Brom, with flexible Hybrid working arrangements for both.
The Reward Manager will play a key role in developing and delivering a reward & remuneration strategy in line with the people strategy, that enhances the organisation’s ambition to be regarded as an employer of choice and supports the organisation’s future growth and development plans, as well as ensuring the effective application, review and ongoing development of process and policy.
To develop and deliver pay, reward, benefits and performance strategy and policy which meets the ongoing and future organisational needs, in relation to the pay and reward agenda.
The Reward function is responsible for developing and maintaining pay and benefit frameworks to ensure competitiveness and equity, as well as the design and implementation of performance frameworks that encourage retention and reward high performance.
- Lead, support and deliver the design and development of the Reward & Remuneration strategy, ensuring that policy and practice is aligned to the business and people strategies
- Create a total Reward approach, combining a range of different pay and benefits offerings into a flexible framework which meets the diverse needs of employees
- Lead on the implementation of new and existing Reward programmes and initiatives, providing advice and direction to senior management and the People team
- Lead all aspects of Reward management and the annual Reward cycle, including annual salary review and organisational bonus schemes
- Responsible for managing key external partner relationships at a senior level, continually driving enhanced value from all contracts and ensuring quality service is delivered to the organisation
- Act as business expert in all matters relating to compensation and benefits, providing advice to key stakeholders
- Manage and oversee the alignment to organisation design process, encompassing job evaluation, grading structures and job families, and salary & bonus benchmarking
- Design and implement Reward projects, which may include review and changes to compensation structure, benchmarking, market data insight, development of compensation ranges and job evaluation
What we are looking for;
- Experience of influencing at a senior management and board level
- Experience of leading people, and developing key internal and external relationships
- Proven experience of advising at senior levels
- Experience of leading and managing significant reward and performance related projects and delivering successful outcomes
- Significant experience in a reward specialist role, operating with a high degree of autonomy
- Excellent report writing and data presentation skills, including the ability to explain complex matters accurately and clearly
- Experience of effectively communicating reward frameworks to staff and other key stakeholders (such as Senior Leadership Team)
- Ability to work effectively at both the strategic and operational level
- Excellent task leadership and management skills, with the ability to deliver projects to plan, cost and quality
- Demonstrable success of building good relationships and partnerships with key influencers across the organisation
- Ability to develop reward strategies and plans and communicate the benefits and risks options to key stakeholders
- Experience in extracting and analysing data from HR systems, in order to inform decision making and fulfil statutory reporting obligations
- Ability to present data and qualitative and quantitative data and management information clearly and in an insightful way
- Sound numerical skills and attention to detail to be able to compile and check statistical reports
- Strong skill-set in using Excel and other software, to undertake complex performance and reward modelling
- Experience of job evaluation methodology and job families
Safeguarding Solicitor – National Legal Team
Salary - Grade 6 - £42,697 per annum
Closing date: Sunday 12th May 2024 at 11.30 pm
Fixed term 12 month contract with possibility of extension
Flexible location - can be based in any of Shelter's 11 hubs in England or home based.
Are you a Solicitor with housing law knowledge and experience of safeguarding? If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About The Team
Shelter’s Legal Team provide legal expertise and representation across our Services. You will be part of our National Legal Team and will work closely with our Telephone and Online Advice Service (TOAS) to identify trends in issues experienced by people using the service.
About the role
Your role will be to work within the National Legal Team to support the TOAS team to recognise vulnerable clients who need urgent legal help, at the sharpest end of the housing crisis, struggling to advocate for themselves in appalling housing conditions or stuck in temporary accommodation.
Your role will be to provide legal early intervention to clients and families who have safeguarding concerns.
You will act on a consultancy basis for TOAS and provide advice and legal representation on behalf of the client and/or their family, authorising and arranging temporary accommodation and any associated hardship claims. Should a safeguarding referral be made, you will follow up on those referrals to ensure that the appropriate outcome is achieved.
You will also be supported to work with relevant stakeholders to address systemic matters that contribute to homelessness and advocate for systematic change to break the cycle for other vulnerable clients and their families.
About You
Qualified as a Solicitor, you will have a strong knowledge of housing law and be used to managing your caseload including time recording. You will need to meet the Housing/Debt Supervisor standard and have demonstrable experience in litigation and court advocacy, carry out file reviews and be proactive about your professional development and continuous improvement.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be a part of a dynamic, empowering programme that centres sustainable change in the domestic abuse landscape.
The Role:
The successful Training lead will head our “Rise for Change” domestic abuse training programme and have the exciting opportunity to continue to grow the programme’s success to date. Rise for Change is a trauma informed domestic abuse training programme for non-specialist professionals. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional and trauma informed domestic abuse training for professionals in all sectors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to domestic abuse both within the workplace and in the wider scope of their lives.
The role will be responsible for the delivery and upkeep of our current training packages, development of further training and the management of current/ new stakeholder relationships. This role will also serve as a subject matter expert on domestic abuse across our global digital programmes.
Postholder Reports to: the Global Programmes Director, Hope After Harm
Our Team Values:
- Passion driven and dedicated to sustainable change.
- Committed to listening and learning knowing this makes us stronger when we lead and speak.
- Tirelessly place survivors and those with lived experienced at the heart of what we do.
- Maintain integrity through compassion, consistency, and transparency.
This is what the Training Lead will do at Hope After Harm:
- Work in line with our values.
- Deliver remote training to professionals, organisations and businesses (some flexibility may be required for limited ad-hoc in-person training).
- Upkeep current training packages and development key content as required.
- Complete needs analysis of the sector and ensure our packages remain in line with need and best practice.
- Maintain new and established relationships with key partners and stakeholders through regular meetings, problem-solving and support to ensure the longevity of relationships and continuous buy-in.
- Engaging with organisations and stakeholders to gain their custom, establish needs and tailor packages/delivery to suit their needs.
- Develop and co-ordinate communications through various channels such as social media, Linked-in and event sites to gain custom.
- Maintain accurate recording and reporting of training/project delivery, including a training delivery calendar, CRM and all administrative processes and wrap around support.
- Providing ongoing advice and support to organisations in receipt of training and obtaining/responding to feedback.
- Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Alongside the Digital Programmes Manager, be responsible for ensuring ongoing income generation from client buy in and single ticket sessions.
- Maintain our current CPD accreditation and standards required within current/ new training packages and their delivery.
- Ensure delivery of agreed KPI’s.
This is what you will bring as the Training Lead at Hope After Harm:
- A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens, including the impact and mitigation of vicarious trauma.
- An experienced, highly skilled trainer with the ability to engage people through remote and in-person delivery.
- Hold a “Train the Trainer” qualification or be willing to obtain one during onboarding.
- Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
- Knowledge of adult learning techniques.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Plans and prioritises work effectively, with the ability to manage projects and multiple deadlines
- Motivate individuals and agencies to move through courses of action and decision-making processes.
- Independent worker who takes responsibility for own workload and takes initiative to gain additional opportunities for the programme.
- A kind and compassionate person, who understands the importance of participant safety and well-being as a part of training delivery.
- Places the survivor at the centre of all that you do.
- Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
- Experience of using Canva as presentation platform.
- Knowledge and previous experience of using CRM’s, such as hubspot, to track client engagement.
- Experience in driving and implementing marketing/advertising strategies
- Strong reporting skills in quantitative and qualitative forms.
- An understanding and experience of CPD accreditation is desirable.
All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.
(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)
Who are Hope After Harm?
Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.
For this role you will need:
· To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
· To be able to deal with all information on a confidential basis and understand data protection requirements.
· To have Citizenship of the UK or have entitlement to work in the UK
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
To apply for this role please submit a cover letter of no more than 1.5 A4 pages explaining why how your skills and experience align with the job specification.
To ensure fairness, applications without a proper cover letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My client is a leading and pioneering UK health charity. From education to prevention, support and counselling to political campaigning, they deliver a wide range of services to people across the country.
Currently in the middle of a major transformation programme, they are keen to secure some additional resource for the busy finance team that can lead them through year end.
Key responsibilities will include:
- Preparation of year end statutory accounts – financial reporting and analysis, trial balance, P&L and balance sheet.
- Working with finance colleagues on information required for internal and external stakeholder reporting.
- Responsible for preparing analysis to support the statutory disclosures.
- Handling external audit queries with auditors.
The successful candidate will be fully qualified and have experience of preparing accounts for year end in the charity sector. A good level of Excel and practical, can-do approach are also essential.
This role has been assessed as inside of IR35. With flexible office working practices, this role can be delivered fully remote.