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Client service manager jobs in milton keynes, edinburgh

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GrantScape, Remote
£32,000 rising to £35,000 after completing probation period
Posted 5 days ago Apply Now
Closing in 6 days
Alzheimers Society, Remote
£57,657 - £64,063 Per Annum
Posted 2 days ago
Calibre Audio, Aylesbury (Hybrid)
c.£60,000 - £65,000
This new role brings fundraising and communications together for the first time, to drive Calibre’s next phase of growth.
Posted 1 week ago Apply Now
Closing in 5 days
IRIS Recruitment, Remote
£53,000 - £58,000 per year
Posted 1 week ago
Closing in 5 days
IRIS Recruitment, Remote
£46,000 - £51,000 per year
Posted 1 week ago
Closing in 7 days
Citizens Advice Milton Keynes, Milton Keynes (On-site)
£25,383.66 per annum FTE
Posted 6 days ago
Page 2 of 2
Remote
£24,500 - £27,840 per year
Full-time
Permanent
Job description

The project officer will help communities to work in partnership with flood risk management agencies to better manage flooding and its impacts in their area. This will involve working with communities at flood risk and agencies using methodologies developed by the National Flood Forum and used successfully around the country

We are seeking someone warm and approachable who will be required to work in Shropshire and potentially other areas in England & Wales. You will need to be able to engage appropriately and effectively with grassroot communities at risk of flooding, as well as professional organisations and have proven project management skills.

Day to day you will work directly with members of the public in communities and liaise closely with external organisations.

Co-workers

The National Flood Forum team is small, intimate and extremely supportive of one another. Officers work on projects across the country but speak and meet on a regular basis. Training and experience are gained alongside these officers in their areas.

Experience and skills required

You will need to:

· Demonstrate excellent written and verbal communication skills.

· Be highly organised, flexible, able to manage and prioritise workloads.

· Demonstrate experience of managing projects and writing formal reports

· Have patience, understanding and exceptional listening skills

· Be confident at engaging with all kinds of people over the phone, through virtual meetings and in person and be able to adapt your behaviour to different situations and people

Competencies required

 Competence 1 - Communication

Communicates Effectively – Communicates clearly and effectively with a wide range of people, including communities and professional partners, taking account of the audience and their needs

Description - Listens and questions to understand. Works to facilitate and support the community’s perspective.

Competence - Shows commitment to putting the public & client first and takes pride in delivering a consistently high quality service. Demonstrates active listening skills and tact in working with the public and professional partners.

 Competence 2 - Delivery

Delivering projects - Focuses on results, organises and prioritises for effectiveness, develops and delivers on plans.

Description – Manages projects effectively and writes reports efficiently and to a professional standard

Competence - Organises and delivers tasks effectively. Produces comprehensive and well written reports, evaluations and statistics

 Competence - Results focused; delivers on the targets for the project, continually monitors performance and takes corrective action where necessary

 Competence 3 – Team working

Managing self - Works co-operatively and flexibly with other members of the team towards common goals.

Description - Has full awareness of own strengths and weaknesses. Effectively organises self and takes personal responsibility for own role in the National Flood Forum

Competence - Understands and recognises own role within the team. Works effectively with team members to deliver results

Competence - Understands the charitable objectives of the National Flood Forum

Application resources
Posted by
The National Flood Forum View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 06 October 2025
Closing date: 27 October 2025 at 16:30
Tags: Campaigns, Project Management, Engagement / Outreach

The client requests no contact from agencies or media sales.