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256

Client Service Manager Jobs in Wandsworth, Greater London

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Top job
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £26,662 to £27,039 per annum
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment
Posted 1 day ago
Top job
Single Homeless Project, Westminster (On-site)
Starting at £28,247.60 and rising incrementally to £30,342.85 per annum
Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities?
Posted 4 days ago
Top job
The Connection at St. Martin-in-the-Fields, London (Hybrid)
£50,547 per year
We are seeking a proactive, experienced professional who will work with the CEO to implement our People and Culture strategy
Posted 3 days ago
Top job
Age UK Camden, Camden Town (On-site)
£13.15 per hour
Age UK Camden Day Care Centres are looking to recruit 2 Kitchen Assistants across our two Day Care Centres based in Kings Cross & Hampstead
Posted 1 day ago
Top job
Phoenix Futures, London (On-site)
£30,086 per year
Need experience in accounts payable/receivable; however, we will be more focused on your work ethic and what you can bring to the team.
Posted 2 days ago
Royal Foundation of St Katharine, E14, London (On-site)
£40,000 - £45,000 per year depending on experience
Posted 2 days ago Quick Apply
Closing in 7 days
Reprieve, London (Hybrid)
£50,571 per year full-time, plus up top 5% employee matched pension contribution
Posted 3 weeks ago
Balance (Support) CIO, Kingston upon Thames (On-site)
£24,616 per year
We are seeking people committed to creating a positive and empowering approach to supported living services in Kingston and Richmond.
Posted 6 days ago Quick Apply
Closing in 5 days
New Horizon Youth Centre, London (Hybrid)
£46,800 - £52,000 per year
Posted 2 weeks ago Quick Apply
Working Well Trust, Kingston upon Thames (Hybrid)
£29,276 per year
Seeking an Employment Support Worker for our Kingston service, working with people with learning disabilities, Autism, and/or mental health
Posted 6 days ago Quick Apply
Doctors of the World UK, London (Hybrid)
£51,300 - £59,400 per year
DOTWUK seeks a collaborative, experienced, & energetic Head of Finance to lead their small yet high-performing function.
Posted 2 days ago Quick Apply
Closing in 4 days
PACT (Parents and Children Together), Vauxhall (Hybrid)
Salary in the range £12,373 to £15,122 per annum (£24,745 to £30,243 full time equivalent). £1,650 per annum (£3,299 full time equivalent) location allowance payable if London based
Posted 3 days ago
Page 5 of 18
Citizens Advice Southwark
Southwark, Greater London (On-site) 5.14 miles
NJC Scale 2 - £26,662 to £27,039 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Wednesday 5th June 2024

Interviews will take place on: Monday 10th June 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted on: 23 May 2024
Closing date: 05 June 2024 at 09:00
Tags: Advice, Information,Social Care/Development,Advocacy