Client service manager jobs
Part Time £18,720 for 24 hours per week, spread over 4 days (FTE salary £28,860 per annum)
About them
Our client is a small but passionate local charity which provides support to adults in the Stockport area who experience mental health problems.
They offer a range of leisure, therapeutic, educational and social activities and facilities, which they have developed in consultation with their members, and their aim is to promote integration and mental and social wellbeing.
They are looking for a dynamic and motivated individual to join the team and help them secure the resources needed to continue with their vital work.
The vacancy
Based in their office in Stockport, this exciting new role supports them in achieving full sustainability. You will work closely with the General Manager to develop and implement a comprehensive fundraising strategy to secure funding from various sources. This includes identifying opportunities for funding from charitable trusts and other non-statutory funders.
Key responsibilities include;
- Identifying and cultivating relationships with potential donors and funding bodies
- Preparing and submitting compelling funding applications and proposals
- Monitoring and reporting on fundraising activities and outcomes
- Understanding and evaluating qualitative and quantitative data collected
This role can include an element of hybrid working; however, during the initial period will need to be worked fully in their office alongside the team.
This is an exciting new role to support their organisation being fully sustainable.
About you
They are seeking a target-driven individual with strong written and verbal communication skills and excellent computer literacy. You should enjoy creating systems, be a quick learner and have a creative approach. Impeccable organisation and time management skills with the resilience to work under pressure and meet tight deadlines essential.
Proven experience in fundraising and grant writing preferably within a small charity is essential. Knowledge of the funding landscape within the Northwest, as well as a passion for mental health and commitment to their mission, would be ideal.
Candidates with a bachelor’s degree, as well as a fund-raising qualification would be preferred.
How to apply – please click below for more details and to apply.
NB - if you would like to apply, please ensure they receive your completed application form by Monday 19th May 2025 at 12.00 - please note that they may close this vacancy early if they receive a high volume of applications. They encourage you to apply as soon as possible to ensure your application is considered.
First interviews will be held virtually w/c 26th May 2025 with final interview face to face w/c 2nd June 2025.
Please note: They are committed to safer recruitment. Satisfactory references, evidence of the correct permission to work in the UK and the commitment to apply for an enhanced DBS Disclosure will be required before the successful applicants could take up the posts.
REF-221279
Thank you!
Location: Flexible
Salary: Grade 4 - £34,085 per annum
Full time: 37.5 hours per week
Contract: Fixed term until end of March 2026
Closing date: Monday 12th May 2025 at 11.30 pm
Are you a marketing professional looking for your next move? We have an exciting opportunity to join Shelter and our fight for home – you could soon be making a real difference to people affected by the housing emergency.
About The Role
You will promote and market our Services for Professionals products such as Training and Consultancy services and our Expert Housing Advice Service, using a variety of methods including email, direct calls, webpages, social media. You will support the Marketing Manager to implement the marketing strategy and develop implementation plans.
About You
You will have substantial experience and understanding of marketing techniques, with excellent communication skills and an understanding of writing for professional audiences. Strong IT skills will also be needed, including practical experience of working with back - end web content applications, email marketing and campaign management systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
The team are multi disciplinary and deliver various second tier services such as training in housing and homelessness prevention and projects to support frontline staff to secure positive outcomes for their clients. We work closely with colleague in the Legal team, Learning and Development, Business Support and Telephone and Online Advice Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered,
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term Contract (21/01/2026)
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 6 May 2025
Interview Date: 15 May 2025
The client requests no contact from agencies or media sales.
Thank you!
Support Worker - Community Connector - Assessment and Engagement Team - 3 (Buckinghamshire)
Location: Buckinghamshire
Salary: £24,242 - £24,848 per annum
Job Type: Permanent, 37 hours per week
You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them.
All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Assessment and Engagement Team)
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
We are looking for three Support Workers (Community Connectors – Assessment and Engagement Team) to join our team. We have three positions available in Aylesbury.
Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance use, the Recovery Agenda and the problems caused by alcohol and drug misuse.
Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Thank you!
Finance Business Partner x 2
Reference: MAR20253939
Location: RSPB UKHQ - The Lodge, Sandy, Bedfordshire
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy Bedfordshire, and to attend meetings in the support of your directorate.
We are looking for two qualified accountants to join our Financial Planning and Reporting team. Both positions are as Finance Business Partners, supporting two key areas of the organisation: one will be supporting our Income and Conservation Investment Directorate; and the other supporting colleagues in the UK Countries Directorate more specifically for Scotland, Wales and Northern Ireland. Both are key roles within the team working in income generation, and direct conservation areas.
What's the role about:
As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our Directorates. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.
You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels inside the RSPB.
Essential skills, knowledge and experience:
• CIMA or equivalent qualification.
• Sound knowledge of technical accounting legislation
• Ability to act as a critical-friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation.
• Ability to influence decision makers through sound logic, diplomacy and assertiveness.
• Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action.
• Ability to convey appropriate financial messages to various audiences.
• Sound coaching, mentoring, presentation and training skills.
• Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios.
• Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control in order to support effective decision making.
• Support senior managers to develop their financial plans so that the corporate strategy is realised.
• Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice.
• Identify financial risks and work in collaboration with managers to design effective mitigation strategies.
• Identify, research, design, gain approval and successfully implement new Finance initiatives and ideas for change based on business analytics and expert knowledge of client areas.
• In conjunction with the Finance Management Team contribute to the development of the wider Finance Department Strategy to make the service best in class.
• Working with the Finance Operations team, ensure the highest level of customer service and support is delivered and operating styles and procedures are continuously reviewed so that the service is business focused in the delivery of objectives
Desirable skills, knowledge and experience:
• Experience of forecasting and planning in a dynamic environment
• Experience of delivering transformation change
• Delivery of coaching and training of financial matters to non financial colleagues
• Experience of annual accounts preparation
• Knowledge of charity finance matters
Closing date: 23:59, Fri, 2nd May 2025
We are looking to conduct interviews for this position on 6th or 12th of May.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
No agencies please.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
Thank you!
Department: Communications
Salary: £37,322 - £43,231
Hours: 34.75
Job Type: Full time
Contract Type: Permanent
Our client is the regulator for optical professionals in the UK. They protect the public by upholding high standards in the optical professions and ensuring that everyone can access safe and effective eye care.
They are seeking an internal communications officer to join their Communications team. This is a new role, where your communications skills will make a significant impact. You will have the opportunity to work on a range of projects, with colleagues from across the organisation, helping them to build a positive and inclusive culture where all staff feel fully informed, engaged and supported.
You will be responsible for the day-to-day running of our internal communication channels, the creation of multi-channel assets for internal audiences and play a crucial role in engaging with internal stakeholders, including working with our staff networks to provide a supportive space to celebrate their diversity and enhance colleague wellbeing.
This is an exciting time for the GOC, as they launch their new corporate strategy and begin to implement new internal communications initiatives, which you will be able to shape and develop.
They’re looking for someone with experience of delivering high quality internal communications and excellent people skills, with experience of working across organisations to produce impactful communications.
In return they offer a flexible mix of remote working and the opportunity to work in their new office at Canary Wharf, and an excellent benefits package including 30 days annual leave, private medical insurance, an additional healthcare cash plan, and an employee benefits programme.
Key Accountabilities:
- Work with the Head of Communications and Communications Manager to implement their internal communications strategy.
- Produce a wide range of internal communications materials.
- Support colleagues across the organisation with their communications needs.
- Managing and updating their intranet, Iris, including training colleagues to use it.
- Administrating their virtual all staff “town hall” meetings and other organisational meetings.
- Support their independent staff networks with their communications needs.
- Run the Staff Wellness and Engagement Group (SWEG) which champions wellbeing and inclusion – including organising information, wellbeing and seasonal events.
- Run the optical sector familiarisation programme, which offers staff, Council and members the opportunity to learn about the optical sector through engaging with professionals and clinical services.
- Providing additional support for external communications if required.
Essential skills/Experience/Qualifications
- Relevant experience/degree and/or communications qualification.
- Experience of implementing internal communications strategies.
- Experience of producing high quality internal communications, collaborating with colleagues at all levels, across a complex organisation.
- Excellent people and team working skills and experience of working with networks/groups to deliver shared communications objectives.
- Experience of organising and running remote meetings and virtual and in person events
- Ability to write clearly and accessibly for a range of audiences with an eye for detail.
- Strong IT skills, including Word, Excel and an understanding of digital communication methods. Knowledge of Adobe Creative Suite and SharePoint would be a plus.
Closing date for this role is 14 May 2025 5pm, please note they reserve the right to close this role early dependent on number of applications.
Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
REF-221324
Thank you!
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 6 May 2025
Interview Date: 16 May 2025
The client requests no contact from agencies or media sales.
Thank you!
Location: Bristol and one other location TBC
Salary: Grade 7 - £48,757 per annum
Full time - 37.5 hours per week
Contract- Permanent
Closing date: Thursday 1st May at 11.30 pm
About the role
You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development.
As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role.
You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs. You will be based in our Bristol hub which specialises in providing housing advice and homelessness work, with a particular focus on families. The hub works in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications and Events Officer
Job Description and Person Specification
Job title Communications and Events Officer
Hours 28 hours per week (can be flexible on work pattern)
Salary £27,000 FTE £21,600 actual pro rata
Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive
Reports to Policy and Communications manager
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The purpose of the Communication and Events Officer role is to:
- Communicate National Voices’ all relevant organisational output to members, decision makers, external influencers and media, including policy, improvement, lived experience and insight work.
- Assist the organisation to plan, develop and deliver content and logistics for our operations teams’ internal event commitments, including supporting on the Annual General Meeting, board events and staff team days etc.
- Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ communications positions and deliver against funded project work
The role will be a mix of communications and internal events work, with 75% of the role focused on communications.
Responsibilities
Deliver on our communications work
· Develop engaging content that conveys National Voices messages to members, external stakeholders, and media (including managing the day to day running of social media platforms) to maximise the reach and impact of the organisation’s policy messages and funded project work
· Support the Policy and Communications Manager with media relations activity by drafting media statements, liaising with journalists and other media activity as required
· Create National Voices’ membership content, including member newsletters and member blogs
· Oversee and manage process of external design of National Voices reports with designer
· Manage the comms and events calendar and work with internal and external team to schedule project releases and other events
· Support the maintenance of National Voices’ website, keeping the site up to date and coordinating input and content from National Voices staff and members.
· Coordinate the production of key publications, from liaising with partner organisations to overseeing design and production
· Communications administrative tasks including developing and maintaining press list, tracking press coverage and social media analytics data
· Support operation team’s internal comms around job postings, organisational policy changes, and office announcement.
Support the operations team internal events programme
· Work across the organisation to support our internal events programme including leading on some events. This includes support on logistics like venue booking, arranging catering and providing technical support.
· Support the creation and development of materials for events and presentations.
· Support in the organisation of our Annual General Meeting and board events where needed.
· Work with the team to lead on staff social events.
· Provide ad hoc support to the operations team as required.
General
· Take a pro-active approach to including our members and people with lived experience in all areas of our work.
· Support the senior team in identifying potential new members and funding opportunities where possible.
· Follow processes set out to measure, monitor and communicate the impact of our work.
· Support good project, financial and data management.
· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
· Deputise for other members of the team when needed.
· Check the post when in the office and flag important notices with relevant members of staff.
· Be prepared to take part in full day events, including providing planning and support
· Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and work.
· Proactive, flexible and responsive
· Comfortable working in a team, as well as under own initiative
· Calm under pressure and able to work to tight deadlines.
· Committed to reducing inequality and embracing diversity.
· Comfortable with a range of views and perspectives and keen to make connections and build relationships.
· Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
· Strong communication skills, both written and oral.
· Able to synthesise complex information and present it in simple and impactful ways.
· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
· Ability to embed clear and reliable processes amongst a team of creative and busy people
· Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
· Able to work well under pressure and to tight deadlines while maintaining attention to detail.
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and Inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.
Please apply by Monday the 5th May 2025
We will let you know the outcome of your application by 9th May 2025
Interviews will be held on 20th May 2025 on Teams
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations.
Please specify any access or other requirements of which we need to be aware for the online interview.
Thank you!
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Worthing Foyer is a 29-bed medium-low supported accommodation for young people between the ages of 16-25 that is staffed 24/7. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Worthing, the project has strong links with and contributes to the local community.
We are looking for a Supported Housing Support Worker to join our Worthing Foyer team. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: Sunday 4 May 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Registered Charity
101 - 500
We believe every young person has the right to discover their potential.
Thank you!
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Digital Children, Young People & Families Worker Location: London, N17 0AR Salary: £26,250 - £34,650 per annum Our client’s vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people. The Role An exciting opportunity has arisen within a commissioned Children, Young People and Families Drug and Alcohol service - Insight Platform for a Digital Children, Young People and Families worker. Duties include:
They are searching for a candidate who is passionate, creative, enthusiastic and flexible to meet the needs of their young people and families; with excellent IT skills and apt at using digital tools including social media platforms, Zoom and MS Teams. They want to reach out to as many Children, Young People and Families affected by drugs and/or alcohol as they can; and this role is key to achieving this ambition. The new post holder will work as part of a team to provide collaborative recovery planning and case management to those who use or may be at risk of using drug and alcohol across all stages of individuals’ journeys, from assessment and engagement through to treatment and to promote the service across the Borough through social media, and creating a digital roadmap of services for Young People (strength based approach to diversionary activities and ETE). Benefits
To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. The company is an equal opportunities employer. |
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Thank you!
Location: Barnstaple - Little Bridge House
Job Type: Part time, 22.5 hours per week
Contract Type: Permanent
Salary: £23,527 - £25,647 per annum (£14,307 - £15,596 pro-rata)
About The Organisation
Our client provides care and support for children with life limiting conditions. They have an exciting opportunity for flexible and enthusiastic administrators to join their Care Administration team where you will be able to really make a difference to the lives of the children and families who they support.
Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them
What you will be doing:
In this role you will support the Senior Care Administrator in the delivery of comprehensive and effective clerical and administrative support to their skilled multi-disciplinary team.
The Successful Candidate:
You will be an excellent administrator who is able to work on your own initiative, prioritise workloads, have an eye for detail, strong all-round communication skills with prior experience working in a busy office. Good IT skills including MS Excel, Word, PowerPoint and Outlook and database use is essential. Experience of working within a medical or similar environment would also be an advantage.
What they offer:
They value their staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Closing date: 12th May 2025
Anticipated interview date: 21st May 2025
To find out more and apply online please visit their website.
They are committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. They welcome applications from all sections of the community.
You may also have experience in the following: Administration Assistant, Administrator, Customer Service, Care, Healthcare, Medical, Medical Administrator, Database Administrator, etc.
REF-221 209
Thank you!
We reserve the right to close the post early if sufficient applications are received.
Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.
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To provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes; strengthen personal resilience and reduce health inequalities by addressing the wider determinants of health such as debt, poor housing, physical inactivity and low understanding of the health condition.
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To take a holistic approach, based on the person’s priorities and the wider determinants of health to co-produce a Personal Action Plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
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To encourage the patient to carry out the goals set in the Plan, and to work with the Scheme volunteers to ensure the participants get any extra support they require to achieve their goals.
The role will require you to manage your own caseload in accordance with the needs and priorities of clients.
The successful candidates will be able to demonstrate the ability to be a good listener, have time for people and be committed to supporting local communities to care for each other and reduce health inequalities. You should have experience of working positively with people facing complex social and emotional challenges in either a paid or voluntary capacity; inspiring trust, building confidence and motivating. You will have great interpersonal skills; be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors.
Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability, provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.
Interview date: Thursday 15th May
Interview location: Birkenhead or Wallasey, Wirral - in person
This post is currently funded until March 2026
Thank you!
Job Description
Title: Trust Administrator
Salary: £28k - £32k (depending on experience) + Pension
Contract: Permanent (3 months probationary period)
Hours: Full-time (37.5-hour week) with some flexibility preferred. Part time applications also considered.
Location: Bristol office for probation period then hybrid working (at least one day a week homeworking)
Responsible to: Chief Executive
About Bristol Avon Rivers Trust (BART)
Founded in 2012, the Bristol Avon Rivers Trust (BART) is a charity dedicated to restoring and protecting the rivers of the Bristol Avon. Guided by an evidence-based, ecosystem-wide approach, we focus on the health of the entire catchment, not just the rivers themselves.
BART began as a grassroots effort driven by a shared passion for waterways. Today, with approximately 20 employees and an annual turnover of £1 million, we manage multi-year projects funded by diverse supporters to preserve and enhance the Bristol Avon catchment.
We work with landowners, communities, businesses, farmers, water companies, councils and government agencies to protect and rejuvenate rivers, lakes, and estuaries, delivering benefits for wildlife, local economies, and people. Our efforts help reduce costs for farmers and water companies and enhance public health while addressing the climate and ecological crises.
The post holder will join a growing, ambitious team delivering multi-benefit projects to protect and improve the Bristol Avon catchment, and the Trust Administrator will play a key role in supporting the smooth delivery of the Trust’s operations.
Job summary and purpose
The Trust Administrator is responsible for maintaining the core administrative functions of the Trust to ensure the smooth operation of the charity, enabling its mission to ensure healthy rivers for wildlife and people.
Reporting directly to the Chief Executive, the Trust Administrator will work with a range of internal and external contacts to ensure routine business functions, human and physical resources, supporter and governance liaison are working well. The role will involve working closely with the Chief Executive, but also with other members of the team, Trustees, supporters and suppliers.
The role will require exceptional organisational skills, excellent interpersonal skills, an attention to detail, and working flexibly in an agile environment. Experience of organisational administration in the public, private or charity sector, and experience of HR, meetings administration and IT are essential while purchasing and negotiating with suppliers is desirable. A helpful and positive attitude is needed, as is a willingness to embrace flexible ways of working. Adherence to certain policies and procedures is essential, including requirements such as data confidentiality and upholding a culture of professionalism.
Whilst the role is predominantly aimed at internal support, including for Trustees and supporters, external liaison will be required with suppliers, funders, partners, and the public.
Duties and responsibilities
A. Organisational administration
1Take ownership of core business administrative functions including the office space, monitoring and maintaining resources, monitoring inboxes.
2Liaison and negotiation with, and purchasing from, suppliers and providers spanning IT, resources, insurance etc.
3Assist in the upholding of key policies and procedures e.g. security and safety checks.
4 Coordinate routine governance procedures including organising and minuting meetings, filing returns, and communicating with Trustees.
5Coordinate routine HR procedures including recruitment and managing confidential records, including those of staff, supporters and volunteers.
6Coordinate external IT support; undertaking routine IT administration.
7Liaison with finance staff to facilitate the maintenance of timely and accurate financial records, including assistance with project claims where required.
8Executive assistance including diary management, event and meetings organisation.
B Contributing to the work of the BART in general
1Contribute to delivering the Trust’s objectives
2Help maintain and enhance the Trust’s reputation through external contacts
3Undertake other duties that may be appropriate to the position
Person specification
C Qualifications and required knowledge
Essential
1Educated to a degree level in a relevant field or equivalent professional experience in a relevant sector
2Knowledge of relevant administrative processes and procedures
3Understanding of managing contacts in a confidential manner
4 Understanding of charity governance
Desirable
5Understanding of the environmental / freshwater sector
D Experience
Essential
1Demonstrable experience of organisational administration in a team context
2Setting up and maintaining efficient administrative systems
3Use of (essential) and routine administration of (desirable) office software applications e.g. MS 365
4Experience of managing external contacts
5Working alone and as part of a team
ESkills & Competencies
Essential
1Highly organised and comfortable with agile working
2Clear and correct plain English writing ability
3Excellent telephone answering and calling skills, with a wide range of audiences, including suppliers, stakeholders, and the public.
4Excellent IT skills, including use of Office 365
5Excellent interpersonal and communication skills
6Excellent time and task management
Desirable
7Ability to negotiate and secure best value from suppliers
F Personal Attributes
Essential
1Diligent and organised with an attention to detail
2 Strong interpersonal skills and assertiveness
3Pro-active and innovative
4Open, transparent and flexible
5Commitment to a healthy freshwater environment
6Commitment to upholding professionalism
Desirable
7 Being able to maintain excellent client relationships
Miscellaneous
The post is likely to involve occasional travel throughout the Bristol Avon (Bristol, South Gloucestershire, Bath & Northeast Somerset, Wiltshire, North Somerset) therefore a full UK driving licence and use of own vehicle is required. Mileage expenses will be paid at 45p per mile as set out in HMRC’s Approved Mileage Allowance Payment. Some evening and weekend work may be required. We will also require the successful applicant to undergo a DBS check and provide satisfactory references.
How to apply
Interested parties should submit a CV and a one page covering letter explaining why you would perform well in this role and what you could bring to BART.
Interviews for this post will take place in Bristol, date TBC.
Please note, due to limited resources you will only be contacted should you be successful in gaining an interview. We would like to thank you for your interest in this position.
Thank you for your interest in applying for a role with the Bristol Avon Rivers Trust.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our family support workers really focus on what we do at a grass roots level. Providing support to families on a daily basis as well as supporting and coordinating volunteers. Prior work with children and families is advantageous as is some knowledge of bereavement. However, full training and support will be given to the successful candidate.
Bereavement support is a challenging area of work, but also extremely fulfilling whether as a long-term career, or to develop experience and knowledge that can be transfered into other roles within the education, health and social care sectors. Attitude and aptitude are as important as prior skills and experience.
The ability to communicate through the medium of Welsh would also be an advantage to this position or the willingness to learn.
This post is to support existing staff. As such it could be based anywhere within South Wales.
This post is offered on a full or part-time basis (Minimum three days per week)
Please apply with a CV and supporting statement which highlights relevant experience and skills for the role. If you would like an informal discussion about the charity or the role before applying then please do get in touch where we can arrange a time for a call.
Registered Charity
11 - 20
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
The client requests no contact from agencies or media sales.