Client service manager jobs

We Are Hiring – Union Advisor

We are seeking a dedicated and student-focused individual to join our Advice Team as a Union Advisor. In this role, you will play a key part in advocating for and supporting students, ensuring they receive the guidance and representation they need on a range of issues, including academic, housing and wellbeing. Full training will be provided.

Working at the Union offers a rewarding opportunity to make a real impact on the student experience. We provide a range of benefits, including:

28 days of annual leave, plus concessionary days and bank holidays
Flexible working arrangements, including flexi-time
Monthly breakfast mornings
A supportive and collaborative work environment
If this sounds like the right opportunity for you, we would love to hear from you. Find out more and apply here:

Refugee Resettlement Support Worker

Help refugee families build safe, stable and hopeful futures

Location:

• Based in Bournemouth
• Regular travel across BCP and Dorset
• Hybrid working available when not attending visits, meetings or appointments

Hours:

• 37.5 hours per week
• Monday–Friday, 9am–5pm

Salary: £26,796.90 per annum

International Care Network (ICN) is a Christian charity walking alongside refugees, asylum seekers and vulnerable migrants as they rebuild their lives in the UK. Every day, we see people overcome enormous challenges, develop new skills, build connections and create brighter futures and you could be part of that journey.

We're looking for a compassionate, proactive and organised Refugee Resettlement Support Worker to join our Resettlement Team and support individuals and families arriving through Government resettlement schemes. The role is predominantly focused on families resettled from Afghanistan, although support may be provided to people arriving through other schemes as well.

What you'll be doing

You'll work directly alongside refugee families as they settle into life in Bournemouth, Christchurch, Poole and wider Dorset, helping them navigate unfamiliar systems, access services and become active members of their new communities.

Your work will include:

• Supporting individuals and families with housing, utilities and practical day-to-day needs
• Helping people access healthcare, education, benefits and other key services
• Supporting access to ESOL classes, volunteering and employment opportunities
• Accompanying people to appointments and meetings when needed
• Helping families build confidence, independence and connections within their local communities

· Working closely with local authorities, schools, health professionals, volunteers and other partners

· Maintaining accurate records and case notes

· Assisting with the preparation of homes prior to new arrivals moving in

No two days are the same. One day you might be helping a family register with a GP, supporting a parent at a school meeting, or helping someone navigate the benefits system. The next, you could be preparing a property for a newly arrived family or working with local partners to ensure the right support is in place.

Why this role matters

Moving to a new country after experiencing conflict, persecution or displacement can be overwhelming.

This role helps people rebuild their lives with dignity, confidence and hope. You'll play a key part in helping families settle safely, access opportunities, understand their new community and begin to thrive.

From supporting a child starting school for the first time, to helping a family access healthcare or secure employment, your work will have a direct and lasting impact.

Who we're looking for

You'll thrive in this role if you:

• Have experience supporting vulnerable individuals or families
• Are compassionate, practical and solution-focused
• Can build positive relationships with people from diverse backgrounds
• Are confident working independently and managing your own caseload
• Have strong organisational and administrative skills
• Are able to maintain professional boundaries while working in a supportive and person-centred way
• Have excellent communication skills
• Are comfortable working collaboratively with a range of agencies and professionals
• Share our commitment to supporting refugees, asylum seekers and vulnerable migrants
• Are supportive of ICN's Christian ethos and values

Experience of working with refugees, asylum seekers, local authorities or resettlement programmes would be advantageous, but is not essential.

Essential requirements

· Full UK driving licence

· Own reliable vehicle

· Confidence driving across BCP and Dorset

· Willingness to obtain and maintain appropriate business insurance

· Eligibility to work in the UK

· Ability to obtain an Enhanced DBS check

Why join ICN?

ICN is a friendly, ambitious and values-driven charity where relationships matter and everyone's contribution is valued.

You'll be joining a passionate team committed to creating communities where refugees, asylum seekers and vulnerable migrants can belong, flourish and rebuild their lives. As our services continue to grow, you'll have the opportunity to make a genuine difference to people facing significant challenges and uncertainty.

What we offer

• Salary of £26,796.90 per annum
• 25 days' annual leave plus 8 bank holidays
• Company pension scheme
• Mileage paid at 45p per mile for work-related travel
• Flexible and hybrid working arrangements
• Ongoing training and development opportunities
• Staff wellbeing support and social events
• A supportive and collaborative team environment

ICN is committed to being an inclusive and welcoming employer. As a Disability Confident Employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and are committed to ensuring everyone is treated fairly and with respect.

We are also deeply committed to safeguarding. All roles working with children and vulnerable adults are subject to the appropriate DBS checks.

Join us

If you're passionate about helping people rebuild their lives and want to be part of a team making a tangible difference every day, we'd love to hear from you.

How to Apply

Please read the Job Description and Person Specification and complete the application form and supporting documents (all documents can be found on our website.

Application deadline: 9am on Monday 7th September 2026
Interviews: Likely to take place during the week commencing 14th September 2026 (dates can be flexible if required).

York Travellers Trust (YTT) is seeking an inspiring, values-led Chief Executive to
lead our organisation through its next stage of development.

We work alongside the vibrant and resourceful Gypsy and Traveller communities of York and the surrounding area. We challenge discrimination and inequality, increase opportunities and life chances, and build bridges that promote understanding and community cohesion.

As Chief Executive, you will provide strategic leadership and hold overall responsibility for YTT’s performance, financial sustainability, governance, safeguarding and organisational development.

Working closely with our Board, staff and community members, you will:

 shape and deliver YTT’s strategic direction;
 strengthen our financial sustainability and develop new income opportunities;
 ensure our services remain effective, safe and responsive;
 build influential relationships with communities, funders, partners and
policymakers;
 champion the rights, needs and aspirations of Gypsy and Traveller
communities; and
 embed sociocratic and democratic ways of working so that community voices
genuinely shape our decisions.

We are looking for an experienced senior leader with a strong commitment to equality, social justice and community empowerment. You will have experience of leading in a charity, community organisation, public service or another values-led environment.

You will understand the strengths, needs and systemic barriers experienced by Gypsy and Traveller communities, gained through direct work with these communities or substantial experience alongside other marginalised groups.
You will combine strategic thinking with a collaborative, authentic and hands-on leadership style. You will also bring experience of managing people, working with a Board, overseeing finances, securing income and representing an organisation externally.

This is a rare opportunity to lead a trusted community organisation at an important point in its development. If you share our ambition for an inclusive, community-led and sustainable future, we would be delighted to hear from you.

The job description sets out the skills and experience we are looking for, but we know
that the right person may not tick every box. If you are passionate about our mission and bring significant relevant experience and the capacity to develop into the role, we would love to hear from you.

We are open to applications from people wishing to job share or looking for less than full-time hours; if this applies then let us know in your application.

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events.

The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.

What we can offer you:

You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.

Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.

Employee benefits:

• 5% employer’s pension contribution
• Cycle to work scheme
• Employee shopping benefits scheme
• Employee assistance programme (EAP)
• Employee recognition and reward programme
• Ongoing training and development opportunities

Fundraiser

Do you have fundraising, sales, customer service, hospitality, retail, events or experience in another public-facing role?

We are looking for a passionate individual to build meaningful relationships with patients and their families, Hospital staff and the wider public.

Don't worry if you're new to this, the team will provide comprehensive training to equip you with all the knowledge you need. Your enthusiasm is the most important thing!

Position: Engagement Fundraiser

Location: Cambridge, Biomedical Campus

Salary: £26,000 to £28,000 per annum, pro-rata (depending on skills and experience)

Hours: 2 x part time roles as part of a job share (18.75 hours per week) or 1 x full-time role (37.5 hours per week)

Contract: Fixed Term 9-12 months

Closing Date: Sunday, 23rd August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the Role

This role is about more than raising funds. You will help people feel connected to a hospital that matters deeply to the community, showing how their support can make excellent care even better. Every conversation should be warm, honest and supporter-centred.

You will support the face-to-face fundraising activity by recruiting and welcoming new regular givers, encouraging consent for future communications, and ensuring an excellent supporter experience from the first interaction.

In this role, you will help grow long-term, sustainable income while keeping supporters at the heart of everything the charity does.

You will be confident, resilient and enthusiastic, able to work towards targets while acting with integrity at all times.

Main areas of responsibility include

• Supporter engagement
• Fundraising
• Public representation
• Targets, quality and reporting
• Compliance and supporter care
• Team contribution

About You

We are looking for someone who has the passion and personality to build lasting relationships.

You will have:

• Experience in fundraising, sales, customer service, hospitality, retail, events or another public-facing role.
• Excellent communication and interpersonal skills, with confidence speaking to a wide range of people.
• A warm, friendly and positive approach, with the ability to build rapport quickly.
• Resilience, self-motivation and the confidence to approach members of the public.
• Comfortable working towards agreed targets while maintaining high standards of supporter care.
• Strong attention to detail, particularly when capturing supporter information.
• Good organisational skills and the ability to work independently in different locations.
• A good team player who is willing to share learning and support colleagues.
• Empathy and a passion and enthusiasm for the work of ACT.
• Commitment to acting with integrity and following fundraising compliance requirements.
• Willingness to work in person, on site and at approved fundraising venues, including some outdoor or event-based activity.
• A Driving Licence or access to a car/transportation

Full training will be provided, you just need to bring the enthusiasm and passion!

We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.

In Return

This is an amazing place to work!

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan
• Employee Assistance Programmes
• Cycle to Work Scheme

Other roles you may have experience in include Fundraiser, Fundraising, Fundraising Officer, Sales,  Sales Executive, Customer Service, Customer Service Agent, Retail, Hospitality, Front of House, Events Officer, Event Coordinator, Account Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Forensic Advocate
Mind in Enfield and Barnet
Chase Farm Hospital - Enfield (on site)
Permanent
Part time, 25 hours per week (full time option available)
Up to £29,000 FTE
Excellent benefits including Employer contribution to pension, Employee Assistance Programme, 30 days annual leave pro rata

Charity People are delighted to be partnering with Mind in Enfield and Barnet, a fast-growing charity in North London, to recruit a Forensic Advocate.

Mind in Enfield and Barnet provides much needed therapy, wellbeing support and advocacy services to people with mental health problems.

The Advocacy, Advice and Information department works to empower people and communities, and challenge stigma and disadvantage caused by Mental Health problems. They champion individual's voices, uphold their rights, and promote personal autonomy through the provision of high-quality information, advice, and advocacy support.

The Forensic Advocate will provide professional advocacy to all eligible patients. The role will ensure that patients voices are heard and respected, rights upheld, and facilitate positive engagement with ward staff, professionals involved in their care, treatment planning processes, and relevant meetings. This may be facilitated through attendance at patient's forums, ward meetings, working with patients on a one-to-one basis providing information, representation and support to develop self-advocacy skills; and developing new forums and forms of support.

Key responsibilities:

• Deliver High-Quality Patient Advocacy: Provide professional, inclusive advocacy to inpatients and community-based clients, ensuring their rights are upheld and concerns are addressed through direct support, representation at clinical meetings, and regular engagement.
• Maintain Casework and Service Standards: Manage an active caseload, ensuring accurate and timely record-keeping, compliance with legal frameworks (e.g. Mental Health Act), and adherence to organisational standards and procedures.
• Develop Collaborative Partnerships and Outreach: Build effective relationships with ward staff, carers, peer advocates, and external agencies, coordinate monthly outreach clinics, and contribute to forums and community meetings to promote service integration.
• Support Training, Development, and Service Improvement: Co-develop training for peer advocates, staff, and carers, promote self-advocacy, participate in service development, and maintain up-to-date knowledge of relevant legislation and best practices.

The successful candidate will have some experience of working in a Forensic Advocacy role, as well as working in an Inpatient setting, and in an Advocacy role. You will have good knowledge of Mental Health Act 2007, Mental Capacity Act 2005 and other relevant legislation.

You also be able to demonstrate the following skills:

• Excellent verbal and written communication skills

• Excellent multi-tasking and time management skills
• Ability to produce well -written reports and meet deadlines
• Ability to communicate clearly and assertively with a diverse range of colleagues and clients at all levels
• Be self-motivated
• Approachable and able to engage service users, placing boundaries when required
• Basic IT skills including Microsoft Office & Database Packages

This role is providing specialist advocacy for 12 Forensic Wards at Chase Farm Hospital and in community locations, covering six roles each with a 2nd advocate.

This is an on-site role.

How to apply

The application process is CV-only. For full details on how to apply, please apply via the link below Abi at Charity People will be in touch.

Early interest is encouraged as we are receiving applications on a rolling basis. Interviews will take place asap, with a view to start the role as soon as possible.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.

We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.

Your responsibilities will include:

• Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.

• Strengthening existing relationships to secure sustainable, multi-year funding.

• Leading fundraising growth, aiming for £3m by 2027/28.

• Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.

• Leading an passionate team of fundraisers to maximise income generation opportunities.

We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.

This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.

We offer:

• A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.

• The opportunity to shape and expand our fundraising function, developing your career in the process.

• A chance to make a real impact on the lives of women and children.

• Good benefits, including:

  • Hybrid & flexible working

  • 25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.

  • Enhanced sick pay

  • Cycle to work scheme

  • Employee Assistance Program (EAP)

  • Individual staff professional development budget and mandatory job-related training.

If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.

If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!

Closing Date: 31 August 2026

People Beyond Profit Converations:3-10 September 2026

Woman’s Trust Interview:

• First stage: 22nd September 2026 (Online)

• Second stage: 28 September 2026

Job Role: Domestic Violence and Abuse Co-ordinator

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Somerset

Additional information:

A valid driving licence and access to own vehicle

Participation in an on-call out-of-hours rota

Regular travel across the Somerset area

Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

About Alongside:

Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Domestic Violence and Abuse Co-ordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.

You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.

This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.

What you’ll be doing:

Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.

Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.

Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.

Collaborative multi-agency working to advocate for survivors ensuring their needs are met.

Maintain accurate client records using our system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Understanding of domestic abuse including the impact this has on victims and their children.

Experience working in a housing, social or health care setting.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at Alongside charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Hope for Justice is seeking an experienced and enthusiastic professional to join our team as an Independent Modern Slavery Advocate® (IMSA®) (Trainee) to join our Advocacy team and work within the IMSA® model pilot. This is an in-role trainee position which requires successful completion of the IMSA® PG Certification in order to progress to the full IMSA® role.

Since September 2025, the IMSA® Model Development Project has been pioneering a national pilot. Hope for Justice is working in partnership with 14 other organisations, together employing 28 IMSAs® and Senior IMSAs® who are working alongside adult survivors of human trafficking. Hope for Justice leads the central IMSA® Model Hub within the pilot, supporting IMSAs® and their employing organisations throughout the UK. 

To achieve our collection aim of a standardised national model of accredited independent advocacy for adult survivors of modern slavery, all IMSAs® are required to successfully complete the IMSA® PG Certification with St Mary's University. This opportunity will fully fund and support you to complete the IMSA® PG Certification, whilst working as a Trainee IMSA®. Upon successful completion, you will progress into the full IMSA® role. Throughout your training we will support you in the following ways:

·Released in-work time for PG Certification attendance and study

·Reduction in caseload and/or complex cases

·Additional supervision and support for casework

IMSAs® work alongside survivors to help them understand their rights and to navigate the complex systems and support services available in the UK. By working with an independent advocate, survivors can overcome barriers and make informed decisions about their recovery.

This is a UK-based role within our UK Advocacy Team and a fixed term contract until December 2027 (in line with IMSA® Model Pilot timeframes).

This role is an exciting opportunity to contribute to the delivery and the development of a national pilot working towards a shared goal of every survivor of modern slavery and human trafficking having access to an Independent Modern Slavery Advocate®.

Requirements

1.Provide independent advocacy for survivors of modern slavery/human trafficking in the UK

• Empowering adult survivors by providing a clear overview of their rights and entitlements, in their own language, explaining and providing an overview of options and choices 
• Once a survivor understands their rights, producing a detailed initial assessment (legal and socio needs), an individual risk assessment and a safety plan 
• Anticipating and understanding the barriers that survivors face and how independent advocacy can help to overcome those barriers 
• Ensuring smooth transfer into safe accommodation and into the community, advocating for clear pathways to services and systems, in accordance with the non-statutory government endorsed, Slavery and Trafficking Care Standards 2025, produced by the Human Trafficking Foundation 
• Act as a single point of contact for the survivor, and relevant agencies through all processes. Providing a point of trust for the survivor and high-quality communication with all relevant agencies and professionals 
• Ensuring referrals to legal and support agencies are effectively managed and supported, including housing; witness support; health services; finance and debt organisations; education, training and employment services; immigration; civil compensation, public law and criminal law solicitors 
• Where necessary, and dependent on local support available, accompany a survivor (online or in-person) to advocacy related appointments, empowering and advocating for the survivor’s needs and wishes to be heard in all processes, supporting the survivor to negotiate these processes and overcome barriers 
• Working with the survivor, where appropriate, to develop confidence to do things for themselves, to foster independence and to advocate for themselves
• Ensuring the survivor’s voice is heard and if a survivor wishes to engage that they are well supported as a witness throughout criminal and civil proceedings 
• Work collaboratively with key agencies and services that the survivor routinely interacts with, e.g. support worker; social services, health care personnel, and other statutory and non-statutory agencies, to ensure they receive coordinated help and support
• Provide understanding and education for adult survivors at risk of re-trafficking including safety planning, understanding signs of exploitation, worker’s rights and financial inclusion to reduce the risk of re-exploitation
• Managing a caseload using a trauma-informed approach, that is person-led and ensuring all survivors are able to achieve their agreed outcomes 
• Working with IMSA Model Hub team to administer and process survivor referrals
• Ensuring that all case management is delivered to agreed standards, in line with the values of the IMSA Model and in line with organisational policies, procedures and best practice. 

2.Provide advice to professionals and individuals, building effective and collaborative relationships with other organisations and deliver training and information on modern slavery and human trafficking 

• To provide expert information and capacity strengthening to a wide range of professionals, stakeholders and organisations encountered when working as an independent advocate
• To promote and demonstratea trauma informed and person-centered response, ensuring conduct, language and behaviour is anti-oppressive, anti-racist and culturally intelligent
• To deliver training, awareness raising and capacity strengthening sessions on a range of topics relevant to modern slavery and human trafficking in the UK

3.Risk Management and escalation:  

• Following procedures, policies and guidance to ensure a safe, effective, and efficient working environment 
• Identifying and escalating safeguarding concerns appropriately and in accordance with organisational policies, procedures and practice 
• Rapidly identifying, managing and when appropriate, escalating risks and health and safety matters 

4.Data Management: 

• Maintaining accurate and up-to-date case management notes and data in accordance with organisational and IMSA Model policies, procedures and good practice 
• Ensuring that data protection and information sharing policies are upheld 

5.Team Member: 

• To actively participate in all team meetings, upholding and promoting a supportive environment throughout the IMSA Model Hub and the wider network of IMSAs 
• To work collaboratively across the IMSA Model Hub and wider network of IMSAs to support best practice
• To raise awareness of issues of modern slavery, human trafficking, and the experiences of survivors across a range of organisations and individuals, building capacity, knowledge and improving responses to modern slavery and human trafficking 
• Support the aims of the IMSA Model and the IMSA Model Development Project, promoting the benefits of independent advocacy and the opportunity to reform responses to survivors of modern slavery and human trafficking across the UK 

6.Learning and Development:  

• Maintaining up-to-date knowledge of the changes in legislation and policy in relation to modern slavery 
• Adopt reflective practice approaches, identifying areas for improvement and seeking continued professional development opportunities 
• Monitoring policy changes, sharing and reporting on the impact of these changes on survivor outcomes 
• Successful completion of the Post Graduate Certificate for IMSAs 

7.For all roles: 

• Understand and uphold the standards outlined Hope for Justice safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise 
• Work at all times in line with Hope for Justice and the IMSA Model policies and procedures and the wider strategy, culture, and ethos of Hope for Justice
• Uphold the IMSA Model values and governance structure
• Respond to ad hoc assignments requested from time to time

Key Result Areas

• Survivors receive expert independent advocacy to realise their rights and entitlements, overcome barriers, and move towards their self-definition of recovery
• Effective partnerships are maintained enabling positive advocacy outcomes for survivors
• Data collection and clients’ case notes are accurate, reaching organisational standards and enable analysis, supporting the on-going development and improvement of the IMSA® Model Development Project 

We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise.

As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:

• 28 days annual leave plus bank holidays (pro rata)
• 1 day Marriage Leave
• Birthday Day
• Enhanced employer pension contributions
• Company sick pay
• Enhanced maternity and paternity pay
• Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
• Free, confidential Employee Assistance Programme for staff and their family
• Professional development opportunities
• Professional memberships paid
• Flexible and hybrid working

Role Details

Job type: Full time

Salary: £28,500 pa, salary will increase to £30,000 upon successful completion of the IMSA® PG Certification

Closing date: 26th August 2026

Location: Hybrid – within UK, with travel to Manchester when required

All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy – to view this please click here. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Personal data of the selected candidate(s) may be transmitted to INTERPOL for a security check for the purpose of identifying threats the candidate could pose to children and vulnerable persons in regard to a sexual exploitation, sexual abuse and/or sexual harassment offences.

We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Only shortlisted candidates will be contacted for further steps in the selection process, thank you for your understanding.

Do you believe everyone deserves the opportunity to learn, grow, and rebuild their future?

We’re looking for a compassionate Learning & Skills Coordinator to join our grassroots charity in Greenwich, South East London where you can play a vital role in helping people experiencing homelessness develop confidence, gain new skills, and access opportunities through education, training and employment.

The Learning and Skills Coordinator will lead the development and delivery of clear, structured pathways into education, training, volunteering, work placements and employment for guests accessing GHP services. The role will work directly with guests to identify aspirations, remove barriers, and support progression into meaningful opportunities that enhance wellbeing, independence and long‑term stability.

Do you want to play a crucial part in organising and facilitating our creative arts programmes? We are looking for a Creative Arts Lead Tutor to line manage our Creative Arts team and support the delivery of programmes including arts and crafts and textiles. 

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

Your work will support our students to learn and express themselves using a variety of creative opportunities, from participating in Wandsworth Arts Fringe to working with artists or other creatives to broaden their knowledge and awareness of creative approaches to being well. 

Main responsibilities 

• You'll lead our creative arts programmes across our various locations, ensuring they are delivered to the highest standards 

• You’ll deliver textiles session to adults with a learning disability and autistic adults ensuring all sessions are inclusive 

• You'll develop a plan of activities for our creative arts programmes, working with your team, our Wellbeing team and the management team to determine activities that support our students' goals 

• You will line manage the Creative Arts staff, supporting the development of project objectives, conducting one-to-one and appraisal meetings, and reviewing and agreeing project resourcing 

Who we’re looking for 

• You'll ideally have experience of working with adults with a learning disability and/or autistic adults in a learning or community environment 

• You’ll have experience of coordinating and planning for a range of activities, facilitating inclusive and adapted sessions to meet a variety of needs 

• You’ll have experience of leading, organising and contributing to the success of a small team 

• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all 

Why work for us? 

Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees. 

We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

Please apply through our website or send us your CV and cover letter answering the following questions: 

1. Please can you tell us what attracted you to this post? What qualities do you believe you possess which will make you successful in this role and why? 

2. What experience do you have of planning sessions for adults with a learning disability and/or autistic adults?

3. How will you plan a programme of sessions which will support learning for a cohort of students with substantially varied levels of capability, and what will you do to ensure these sessions are inclusive for all students? 

If you would like to have a chat about the role or visit us prior to applying, please contact us.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us. 

Our privacy policy for job applicants can be found on our website.

We look forward to receiving your application.

Financial Controller

This is an exciting role for a motivated self-starter, who is keen to make a key contribution to delivering financial strategy and has a well-rounded business partnering approach to delivering Finance solutions.

Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.

Position: Financial Controller

Location: London/Hybrid

Contract: Permanent

Salary: £47,000 to £52,000 depending on experience, plus £3,000 London Weighting (where applicable)

Hours: Full-time, 37.5 hours (we welcome requests for flexible working arrangements)

Close Date: 2 September 2026. Please note this role may close sooner than advertised if a suitable candidate is found.

Interview Date: 11 & 14 September 2026

About the Role

The organisation has ambitious plans to grow and is looking for a Financial Controller to build strong foundations in relation to financial literacy and commercial awareness across the organisation whilst working closely with the Executive. This role will be crucial in supporting the Chief Operating Officer to deliver strategic plans over the next five years.

This role will give you the opportunity to build strong relationships across the organisation and provide outstanding customer service to various stakeholders. 

Given the relative size of the organisation, this is a broad role, encompassing many different aspects of Finance and therefore will provide an amazing opportunity for the right candidate to develop a broad Finance skillset. 

Role areas of responsibility include:

• Financial Management and Finance Business
• Financial Control and Reporting
• Treasury Management 

About You

We are looking for someone who holds a professional accounting qualification (e.g. ACA/ACCA/CIMA), including newly qualified accountants with sufficient experience. Finance professionals that have sufficient relevant experience and are close to becoming fully qualified may also be considered. 

You will also have:

• Relevant experience within the not-for-profit sector.
• Strong understanding of and practical application of Charities SORP and FRS102 requirements.
• Demonstrable business partnering experience, preferably in a similar size organisation and business model.
• Strong financial control, management accounting and reporting experience.
• Strong analytical and problem-solving skills.
• Ability to adapt and influence change.
• Advanced Excel skills and experience using a range of financial reporting tools.
• Experience of using a range of accounting software (Xledger desirable).
• Good working knowledge of MS Office programmes.
• Desire to pro-actively learn about AI and its application to finance activities.

About the Organisation

Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams. 

Benefits include:

• 25 days annual leave p.a. (pro rata), Bank Holidays and Winter closure (5 days).
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff.
• Paid wellbeing day.
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans.
• Cycles scheme loans.
• Two paid Volunteering Days.
• Employer’s pensions contributions (3%).
• CPD options with a business case aligned with strategic objectives.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Finance, Financial Controller, Finance and Operations, Finance Officer, Finance Manager, Accountant.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

• You must be a trained Gateway Assessor
• Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
• Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4 September 2026

Interviews will take place on Tuesday 8 September 2026

For further information and an application pack please go to our website

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Role: Dads’/Partners’ Peer Support Worker
Location: Birmingham wide / Hybrid working
Hours: 37.5 hours per week, Monday to Friday (with some occasional evening and weekend work)
Salary: £25,363 – £26,419 per annum, subject to experience
Contract: Fixed-term for 12 months
Benefits: Flexible working, 36 days leave (including bank/public holidays), 5% matched pension contribution, ongoing support and supervision sessions

Reports to: Operations Director

Please note: To allow Acacia to provide specialist, relatable peer support, there is a Genuine Occupational Requirement (GOR) for this role to be filled by a male, who is a dad or partner and has relevant lived experience of perinatal mental health and/or other mental health difficulties.

What will the role involve?

The Dads’/Partners’ Peer Support Worker will play an important role in helping us reach and support more fathers and partners across Birmingham. The role will be community-based and will involve regular travel across the city, working closely with Family Hubs, community organisations and other local partners.

A key part of the role will be establishing and facilitating dads’ stay-and-play groups across Birmingham’s Family Hub areas. These groups will provide opportunities for dads to spend quality time with their children, meet other fathers, build supportive relationships and access support in a welcoming and informal environment.

The postholder will also provide one-to-one peer support, drawing appropriately on their own lived experience to build trust, offer encouragement and help fathers and partners feel less alone. They will support individuals to access relevant mental health, wellbeing, family and community services where needed.

The role will also help to raise awareness of fathers’ and partners’ perinatal mental health through community events, online resources and social media. Working alongside Family Hubs and other local services, the postholder will help dads and partners develop coping strategies, strengthen their support networks and feel more confident about moving forward.

Travel expenses incurred as part of the role will be reimbursed in line with Acacia’s Expenses Policy.Due to the post requiring regular travel across Birmingham, the applicant should ideally have access to a car for work purposes.

Please note the role will be subject to criminal record, right to work and reference checks.

Interested in applying?

If you are interested in being considered for the role, please read the attached job pack and complete the attached application form, explaining how you meet the points in the person specification. Your application should outline your relevant skills and experience, along with the qualities you feel you would bring to the role.

Please return completed application forms by Sunday 06 September 2026.

If you have any specific questions or would like to talk through any aspect of the role, please contact the recruiting manager for further information.