Client services administrator jobs in Manchester
Join a team that's making a real difference.
Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.
We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.
This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).
Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture.
- Salary: £30,000 pro rata
- 6.5% contributory pension scheme
- Contract: One year with likely extension
This is a remote working position based at home.
Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.
Closing date: Sunday 19th April
Application packs can be downloaded from our website. Alternatively, please email us to request one.
Adfam actively welcomes applications from all sections of society.
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Senior Philanthropy Officer – Job Advert
Contract: Permanent
Salary: £37,221.19 to £41,740.90
Closing Date: 13th April
First interviews to be held: w/c 20th April
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Philanthropy Officer to join our Philanthropy team based in London or Manchester.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week to be worked in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About Centrepoint
Centrepoint exists to help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037, and together with our partners we support over 16,000 young people each year.
High Value Giving is an area of income growth for Centrepoint, with the Philanthropy team forming part of the Relationship Fundraising Department. The Senior Philanthropy Officer role plays a crucial part within the Philanthropy team, as the team look to build upon their recent successes and income trajectory.
Developing donor relationships, producing important cultivation resources and contributing to the creation of a robust donor pipeline will form key responsibilities for this role. This is an amazing time to be joining the team, as we embark on delivering our new strategy and exploring new philanthropic trends.
About You
The Senior Philanthropy Officer will report into the Philanthropy Manager. This role will steward its own major donor portfolio, managing gifts between £5,000 and £100,000, and project manage an element of the team strategy to help achieve the Philanthropy income target.
The post holder with work closely with other teams, particularly the mid-value team, within fundraising and the organisation more widely, to maximise income for Centrepoint.
This role offers a fantastic opportunity to develop skills and experience in major donor fundraising, while being part of an energetic and passionate team. This role would suit an established relationship fundraiser seeking their next high value giving opportunity.
What you’ll be doing
As Senior Philanthropy Officer, you will play a key role in growing high-value income by developing relationships with major donors and building a strong pipeline of future supporters.
You will manage your own portfolio of major donors while also contributing to the wider philanthropy strategy.
Your responsibilities will include:
- Managing and stewarding a portfolio of major donors, developing tailored engagement and communication plans
- Growing income from existing donors and cultivating new major donor prospects
- Leading the Mid Value to Major Donor pathway, identifying and developing high-potential donors
- Project managing key elements of the philanthropy strategy to drive income growth
- Working with teams across the organisation to identify funding needs and develop compelling cases for support
- Producing major donor appeals, reports, newsletters and updates
- Maintaining accurate donor records and reporting on the CRM system
- Managing administrative and financial processes relating to donor income
- Representing the organisation at donor meetings, events and service visits
- Keeping up to date with philanthropy trends and sector developments
- Supporting wider fundraising events and activities
What we’d be looking for from you…
The ideal candidate will have:
- Proven experience in relationship fundraising, philanthropy, or relationship management
- Experience managing donor or client portfolios
- Strong project management and organisational skills
- The ability to write engaging communications for a high value audience
- Confidence building relationships with high-net-worth individuals
- Experience working collaboratively across teams
- A proactive, creative and results-focused approach to fundraising
- A strong commitment to the organisation’s values and mission.
Why join Centrepoint?
In return, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Covers the costs of a wide range of medical treatment including dental, optical, complementary and alternative therapies).
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as Senior Philanthropy Manager click ‘Apply’ now!
101 - 500
Thank you!
Research Policy and Partnerships Officer
We’re looking for a Research Policy and Partnerships Officer to join the team.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: CE402 Research Policy and Partnerships Officer
Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £35,500 (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 26 May 2026
The Role
The Research Policy and Partnerships Officer monitors UK research policy and governance developments, synthesises evidence and supports preparation of clear internal briefings, policy statements and consultation responses.
Reporting to the Research Policy and Partnerships Manager, the role helps ensure the Association’s research portfolio and the Research Academy remain well aligned to national frameworks and governance standards, and that lived experience is appropriately reflected in system facing outputs.
The role also supports the Research Policy and Partnerships Manager in building and maintain partnerships with research funders, medical research charities, academic institutions and health system leaders.
Key responsibilities will include:
- Conduct structured horizon scanning across NIHR, UKRI, REF, AMRC guidance and other charity funders to identify opportunities.
- Maintain a stakeholder and policy activity map; coordinate inputs for meetings with key partners, funders/sector bodies.
- Collate and integrate lived experience evidence in policy work (with Involvement colleagues).
- Support partnerships with research funders, medical research charities, academic institutions and health system leaders, coordinating meetings, shared resources and monitoring commitments and agreements
About You
You will:
- Be educated to degree level in a science, health, social science or related discipline
- Have experience of collaborative working with senior internal and external stakeholders, supporting partnership building in research, clinical and/or voluntary sectors
To fulfil the role, you must be a resident of the UK and have the right to work in the UK
Please state any preferences for flexible options in your covering letter.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.
You may also have experience in areas such as Research Officer, Research and Policy Officer, Partnerships Officer, Research Policy and Partnerships Officer, Research and Policy, Policy and Partnerships.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
