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Accountable to: CEO
Place of work: The Southmead Project, BS10 6AS
Hours: 4 days per week (30 hours) between 9.00am and 5.00pm
Interview date: Friday 29th May
Salary: £48,000 p/a pro rata
Contract: 1 year fixed term (covering a maternity leave position)
The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:
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Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice
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Line management for 1 hour per month
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Training budget of £500 per year to spend on relevant training of that person’s choice
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Employer pension contribution of 5%
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Generous annual leave allowance and paid sick leave
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Cycle to work scheme
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Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice
Therapeutic Management
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To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.
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To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.
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To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.
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To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.
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To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.
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To develop and improve the charity’s therapeutic services, including any expansion of the services.
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To manage therapeutic recruitment, inductions and training.
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To hold monthly staff meetings and service team meetings when needed.
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To oversee the individual and group supervision arrangements and reporting for all staff.
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To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.
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To support the charity’s quality assurance and development of its services through monitoring and responding to client feedback and outcomes data.
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To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience.
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To manage any complaints raised by clients.
Leadership
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To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.
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To strategically plan and develop the therapeutic services of the charity.
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To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.
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To build and maintain a positive working relationship with the Board of Trustees.
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To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising.
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To assist in promoting the charity by attending all relevant meetings directly connected with your work.
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To undertake any other duties appropriate to the needs of the charity.
Client Work
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To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients.
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To maintain confidential and accurate counselling notes of all sessions.
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To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).
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To attend monthly one-to-one line management meetings.
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To work to the British Association of Counselling and Psychotherapy ethical guidelines.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
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All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL:
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Diploma in Counselling (British Association of Counselling & Psychotherapy (BACP) accredited course or equivalent); and to have BACP accreditation or be working towards BACP accreditation or equivalent.
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To be a registered member of BACP, UKCP, NCS or equivalent professional body, with over 5 years of supervised counselling experience.
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Significant experience of providing one-to-one counselling for survivors of abuse and carrying out initial assessments and risk assessments.
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Significant knowledge and understanding of the issues affecting this client group and the impact of trauma.
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Significant line management and appraisal experience with the ability to effectively co-ordinate a team.
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The ability to support staff to foster a positive working environment and deliver a high quality of service.
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Experience of recruiting staff, including inductions and training.
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Experience of managing safeguarding concerns and supporting others to act in accordance with safeguarding policies and in the best interests of the client or those at risk.
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The ability to work with clients online or by phone.
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Experience of working collaboratively as part of a leadership team and ability to contribute to an organisation’s future development.
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Experience of developing and maintaining working relationships with partner agencies and professionals.
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Excellent organisational and planning skills.
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Excellent IT skills and experience of using Microsoft Word and Excel, with the ability to confidently use and support others with an online Case Management System.
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Excellent communication skills, both verbal and written.
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A commitment to identifying ongoing personal development and training needs and to take appropriate action to ensure these needs are met.
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The ability to keep accurate and confidential records of client work.
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Experience of being a client in a formal counselling relationship.
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Experience of and commitment to working with diversity.
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To have the capacity to work flexibly within a small professional team.
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The ability to manage own time and work load effectively.
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The ability to chair meetings
DESIRABLE:
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Training in trauma processing approaches, such as EMDR, Narrative Exposure Therapy (NET), brainspotting, trauma-focused CBT, and Rewind Technique.
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Experience of working within a community-based organisation.
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Experience of working with people that have used drugs or alcohol to cope with trauma.
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Experience of running therapeutic groups.
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Experience of delivering training.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Where Next is a well-established charity supporting adults with learning disabilities to live fulfilling, independent lives. We are looking for a capable and reliable Finance Officer to lead our day-to-day financial operations and support the organisation as we continue to grow.
The Role
This is a hands-on role with responsibility for the smooth running of all core finance functions, including:
- Payroll, pensions, and statutory returns
- Purchase and sales ledger (including varied client income streams)
- Bank reconciliations and cashflow management
- VAT returns (including partial exemption) and Gift Aid
- Monthly management accounts and reporting
You will be the go-to person for finance, working closely with the CEO and senior team to ensure strong financial control and provide clear, practical financial information.
About You
You will:
- Have solid experience in a finance or bookkeeping role
- Be confident managing end-to-end finance processes
- Be highly organised, accurate, and reliable
- Be comfortable working independently and taking ownership
- Ideally have experience with Xero, payroll, and VAT
Experience in the charity sector or working with restricted funding is a bonus, but not essential.
Why Join Where Next?
- Flexible working – part-time or full-time considered
- Hybrid working available
- A varied role with real responsibility
- Opportunity to grow into broader financial and organisational responsibilities
- A supportive, values-driven organisation where your work has real impact
Apply
If you’re looking for a role where you can combine strong finance skills with meaningful work, we’d love to hear from you.
We are open to shaping the scope of this role around the successful candidate, depending on experience and working pattern.
The client requests no contact from agencies or media sales.
The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership.
The Role
We are looking for a strategically-minded Regional Service Manager to lead the South East Gambling Harms Partnership. You will be the architect of our strategic engagement, building trusted partnerships with NHS commissioners and local authorities to ensure gambling harms are a priority in local health responses. You will lead a dedicated team of Training Leads and Prevention Workers, fostering a culture of accountability and innovation, building strong links with VCSE partners and the wider community.
Key Responsibilities
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Strategic Leadership & Influence: Act as the lead advocate for the partnership, engaging with NHS and Local Authority commissioners to ensure gambling harm prevention is embedded into local health strategies and regional policies.
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Partnership Management: Provide cohesive leadership for a collaboration of eight Citizens Advice offices, ensuring all locations are aligned, accountable, and integrating gambling screening into daily practice.
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Operational Oversight: Lead the project team (Data Officer, Training Leads, and Prevention Workers) to meet ambitious targets, while managing budgets, risks, and funder reporting.
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Stakeholder Engagement: Foster "trusted partner" relationships with grassroots organisations and wider community sectors to reach high-risk groups, including young people, veterans, minority communities and affected others.
The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership.
The Role
Are you a data specialist who wants your work to tell a story?
Data is the heartbeat of this project. You won’t just be managing spreadsheets; you will be the person who proves our impact to Government Departments. You will track our screening targets and monitor the link between gambling and debt. You will provide the evidence needed to protect vulnerable groups and work as a member of a team to raise awareness of gambling harms across Berkshire and North Hampshire.
Key Responsibilities
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Strategic Reporting: Create impactful reports for the project Steering Committee, Lived experience Advisory panel and Trustee Board, as well as local public health teams.
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System Design: Develop and maintain user-friendly data tools to help frontline advisors record impact as "business as usual."
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Impact Analysis: Identify regional trends to help our team adapt and target their outreach initiatives. As well as working with public health nationally and locally to provide quality data to inform
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Compliance: Lead on GDPR and data ethics for sensitive client information.
About You
You are someone who finds the "human story" behind the numbers. You have:
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Advanced Excel skills (Pivot tables, complex formulas, and data cleansing).
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The ability to visualise data for non-technical audiences.
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A commitment to data integrity and the ethical handling of sensitive information.
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Experience in a data-led role within the charity, health, or public sector (desirable).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.
Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.
The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.
Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.
If you are passionate about making a difference and have the experience we need, we would love to hear from you.
Due to the large number of applicants, we regret we shall not be able to write personally to applicants who are not shortlisted. Therefore, if you have not heard from us, please presume that on this occasion your application has been unsuccessful.
Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community.
The client requests no contact from agencies or media sales.
As the Interim Director of Services, you will join our Leadership Team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.
The successful candidate will bring strong operational leadership and a deep understanding of mental health services. They will be committed to building trusted, empowered teams and strengthening authentic partnerships that reflect the diversity and needs of our local communities.
The Interim Director of Services will have overall responsibility for the strategic oversight and operational management of MindTHNR services, ensuring services are user-led, safe, evidence-based, and sustainable. Working as part of the Leadership Team and reporting directly to the Chief Executive, you will champion the internal culture at MindTHNR, specifically driving forward our commitment to being a truly anti-discriminatory and inclusive organisation and creating space for honest conversations and feedback.
We are looking for a candidate who has demonstrable experience in a senior operations role and is excited by the challenge of leading high-impact and successful operations teams.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.
You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained. You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users.
You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice.
Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team.
Full Time: 37 hours per week
There will be one regular evening/ week, and occasional other evening and weekend working required.
Salary: £34,000 inclusive London Weighting
Closing deadline for submission of application: 10.00am Monday 1 June 2026
Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm
N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work closely with colleagues in the Social Value Team, the Charities Liaison Team and wider Group functions, playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Supporting LHCPG’s two charities Lintel Trust and Lifting Lives
- Helping develop policies, procedures, tools and resources for social value management and reporting
- Gathering data to report on achievements and social impact
This fixed term position will support Scotland and the North of England and will involve regular travel throughout the regions. The successful candidate will be expected to offer hands-on support in various locations and collaborating with teams and clients across multiple regions. The proposed start date will be in July 2026 and is expected to cover up to 12 months.
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews on 27th and 28th May, followed by final interviews on 8th and 9th June. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work closely with colleagues in the Social Value Team, the Charities Liaison Team and wider Group functions, playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Supporting LHCPG’s two charities Lintel Trust and Lifting Lives
- Helping develop policies, procedures, tools and resources for social value management and reporting
- Gathering data to report on achievements and social impact
This permanent position will support the South of the UK and will involve regular travel throughout the region. The successful candidate will be expected to offer hands-on support in various locations and collaborating with teams and clients across multiple regions. The proposed start date will be in July 2026.
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews on 27th and 28th May, followed by final interviews on 8th and 9th June. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support. Find out more about Employers for Carers Wales on our website.
As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.
About you
We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning.
The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.
You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Friday 15 May 2026 at 5pm.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
The Information & Advice Service is highly regarded within the London Borough of Merton and accredited with the Advice Quality Standard (AQS) and Age UK Quality Advice Standard (QAS). We have developed the service over the last five years to provide high quality advice for older people to enable them to live more healthily, happily and independently in later life.
In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults to generate over £820,535 of previously unclaimed benefits and make informed choices about their lives.
The role involves providing initial information and guidance, primarily over the phone, assessing need and urgency, and ensuring clients are directed to the most appropriate support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?
Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.
We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel. You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.
We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities. This role will join a team of existing VLSOs across the East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.
We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs. Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.
In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills.
For an informal discussion please contact Anne Germany 07935-065716.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Accommodation-Based Services Manager
We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse.
This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse.
Please note that due to the nature of this role, we can only accept female applicants.
Position: Accommodation-Based Services Manager
Location: West Midlands (Birmingham/Walsall)
Hours: Full-time (37.5 hours per week)
Salary: £40,000
Contract: Permanent
Closing Date: 25th May 2026
You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change.
We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services
The Role
As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands.
You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services.
Key Responsibilities
- Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery
- Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover
- Take overall responsibility for safeguarding practice, including oversight of high-risk cases
- Ensure robust risk assessment, safety planning and casework standards
- Oversee referrals, admissions, occupancy and move-on processes
- Ensure effective housing management, including rent systems, housing benefit and arrears monitoring
- Maintain oversight of health and safety, property compliance and refuge security
- Lead on quality assurance, audits, monitoring and continuous improvement
- Ensure accurate reporting to funders, commissioners and senior management
- Manage budgets and monitor expenditure
- Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally
About You
You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services.
You will:
- Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development
- Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services
- Have strong expertise in safeguarding and managing high-risk cases
- Be able to lead, motivate and develop teams to deliver high standards
- Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes
- Be confident managing competing priorities and driving service improvement
- Be a strong communicator with the ability to influence and build partnerships
- Be committed to equality, diversity and anti-discriminatory practice
- Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems)
- Ability to participate in an on-call rota and work flexibly
Why Work Here
- Be part of an award-winning, specialist “by and for” organisation
- Take on a senior leadership role with real influence and impact
- Lead services that directly change the lives of women and children
- Work within a supportive, experienced and values-driven organisation
- Access ongoing professional development and opportunities to shape services
Important Information
- This post is restricted to women under Schedule 9 of the Equality Act 2010
- Enhanced DBS check required
- The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment
You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.