Clinical Services Coordinator Jobs
Our Greenwich Counselling Service, including our culturally specific Asian service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.
We are currently seeking an Asian Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 6th October (11:59pm)
Likely interview date: Week beginning 14th October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
BPAS is an independent healthcare charity that has been advocating and caring for women and couples for over 55 years, supporting over 100,000 women annually across more than 50 healthcare clinics nationwide.
Following significant organisational change and the establishment of a new Executive Leadership structure, we are looking for a Deputy Chief Medical Officer to join the Senior Operational Team.
As the Deputy Chief Medical Officer at BPAS, you will contribute to the strategic leadership of our clinical services. You will provide professional leadership to BPAS medical workforce and collaborate with key stakeholders to ensure the highest standards of patient care. Your responsibilities will include leading clinical governance initiatives, managing professional standards, and supporting the development of clinical strategies. You will also act as the Responsible Officer for BPAS, ensuring compliance with statutory requirements and leading on medical workforce strategy and succession planning.
You will be expected to maintain a visible presence, offering expert guidance on clinical matters to the BPAS Board, driving improvements, and ensuring that all services are informed by evidence and best practice.
To find out further information, please click the Apply button below. You will be redirected to the NHS Jobs website where you can download a job/person description and submit an application form.
The client requests no contact from agencies or media sales.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator.
The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.
What you’ll do:
- Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
- Keep service desk tickets updated in ITSM system.
- Carry out preventative maintenance of servers and systems.
- Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
- Deliver user training for new and existing IT systems.
What you’ll need:
- Good customer service skills.
- Good knowledge of all Microsoft Office products.
- Understanding of PC builds, including installation of software packages
- Effective interpersonal skills
- Effective communication skills, able to adapt style to different audiences.
- Self-starter, confident to initiate and progress work
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We reserve the right to close this vacancy early if we receive sufficient applications.
This vacancy closes midnight 22 September 2024. Shortlist interviews are scheduled for 25 September 2024 with selection interviews scheduled for 2 October 2024.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a People Team Coordinator
Salary: £28,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week (some working from home)
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Working across the People team the People and Talent Coordinator is an essential for the organisation, contributing to the long- term development and performance of the People directorate. The postholder will have excellent communications skills, a keen eye for detail and an ability to work on their own initiative in a fast-paced environment. The role provides technical expertise and support on Talent, People and L&D related matters, including actively supporting the end- to- end recruitment for all posts, using ATS/HRIS systems, strong contribution towards inductions and DBS checks. The role also provides the key point of contact for staff on day-to-day routine HR questions and queries, and hands-on interaction and delivery of L&D initiatives.
About You:
The successful candidate will demonstrate the skills and attributes set out in the persons specification. We are seeking a self- starter who can seamlessly coordinate tasks with competing priorities. HR knowledge is a bonus, however demonstration of a proven track record of working in a busy environment, delivering to deadlines and cross sectional working puts you in a good position.
You will bring operational working knowledge of the Microsoft suite, and Mailchimp. Ideally you come from or have a HR background and have worked in the voluntary sector and if not, you are able to demonstrate your transferable skill set showcasing your excellent ability to undertake this role.
About the Team
You will be joining a skilled six persons People team dedicated to supporting the organisation across all People matters.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 22 September 2024 @ 23:59
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
The Role Within Unseen
Unseen provides support to people who have experienced Modern Slavery and Human trafficking and actively champions capturing voices in our work and providing development opportunities for those we are working with.
The Policy & Research team are currently leading three projects. The Survivor Involvement Coordinator will support in the delivery of these projects.
This role will work with Unseen’s Policy & Research Team and have regular interactions with staff across Unseen’s wider teams including Support Services, Fundraising, Media & Communications and Operations.
Purpose of the role
The postholder will support the collation of lived experience voices into our research work focused on policy impact on what really works to prevent modern slavery. The postholder will work closely with the Policy & Partnerships Manager, the Policy & Partnerships Officer, Senior Caseworkers and Unseen’s Survivor Consultant Volunteers and be responsible for supporting and improving our wellbeing activities, survivor voice forum and consultant focus groups.
The client requests no contact from agencies or media sales.
We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown.
The ideal candidate will have:
· Experience of working face to face with families
· Good knowledge of safeguarding and child protection procedures
· Experience of recruiting, training and managing volunteers
· Skilled at delivering training
· Excellent interpersonal skills, experienced at working with a wide variety of people
· Good IT skills
· Ability to work on own initiative in a challenging environment
· A relevant qualification
Closing Date: End of October 13th
Interviews will take place w/c 21st October 2024
The client requests no contact from agencies or media sales.
Job Title: Clinical Quality Administrator
Job Type: Permanent
Hours: Part-time 21 hours per week (0.6wte)
Salary: £26,012 - £27,935 FTE per annum pro-rata (£15,607.20 - £16,761 for 0.6wte)
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
The Clinical Quality (CQ) programme and the Clinical Effectiveness Unit (CEU) at the FSRH develop a range of evidenced-based clinical guidance and standards documents and respond to evidence enquiries. The Faculty’s Clinical Quality portfolio includes the running of the Clinical Quality Board and its sub-committees: the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the Research Group.
Can you help us?
We are seeking an experienced administrator to join the team supporting the work of the Clinical Quality portfolio and its four committees. Specifically, the postholder will provide support to the running of the Clinical Quality Board, the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the SRH Research Group.
As part of the team the postholder will work closely with the Vice President and Director of Clinical Quality, the FSRH Clinical Quality Committee Chairs and members, as well as wider clinical experts and stakeholders. Key duties will include co-ordinating the work of the committees including liaising with the Chairs to plan the agendas, tracking and managing actions and taking notes. The postholder will also help facilitate the process of developing and publishing clinical standards.
The role:
Administrative and planning support
• Maintain filing systems, preparing and checking documents, ensuring that their presentation meets requirements.
• Maintaining databases, spreadsheets and other records systems, contribute to tracking of progress ensuring deadlines are met.
• Servicing meetings, including arranging teleconferencing facilities, travel, preparing agendas and papers, minute taking, liaising with attendees and ensuring timely distribution of papers across the four committees in the clinical quality portfolio.
• Supporting the dissemination of FSRH standards including developing lists of stakeholders to distribute each new standard.
• Providing efficient and effective administrative support to CQ including the Vice President and Director of Clinical Quality.
• Supporting the recruitment process for Guideline Development Group members.
• Support the process of consultation on clinical standards and guidelines including maintaining stakeholder databases.
• Checking that the relevant paperwork for projects and committee meetings has been received, chasing for contributions as appropriate.
• Escalating risks and issues as they arise.
Communication
• Liaising with other FSRH teams and committee members regarding smooth running of committee meetings.
• Supporting liaison with external organisations and FSRH staff on matters relating to the work of CQ.
• Maintaining effective, co-operative working relationships with external stakeholders, committee members and staff members within FSRH.
• Responding to written and verbal enquiries from a range of external organisations, ensuring these are handled appropriately and forwarded as necessary to the appropriate person/team.
• Liaising with the web team to ensure that documents are loaded onto the FSRH website, and that information on the website is accurate.
• Liaising with the FSRH External Affairs and Events teams for the smooth running of webinars and conferences relating to the work of the CQ team.
• Any other duties considered necessary for the role.
You will be:
• Educated to A Level standard or equivalent skills demonstrated
• Organised with a logical approach to tasks
• Willing to learn about SRH and clinical quality
You will have:
• Excellent Microsoft Office skills in particular knowledge of Office 365
• Excellent communication skills, both written and verbal
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly
• Strong attention to detail and is thorough in error-checking work
• High standards of numeracy and literacy
• Good stakeholder and interpersonal skills across a range of professionals and levels within an organisation
• Ability to work under your own direction
• Previous experience working with committees including agenda setting, minute taking and tracking actions
Experience of the following is advantageous but not essential:
• Knowledge or experience of working in the NHS or in a clinical setting
• Website editing
• Using project and planning systems
We will offer you:
25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
Birthday leave
Flexible working culture
Pension and life assurance scheme:
10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
Employee Assistance Programme (EAP)
Employee discounts portal
Interest free season ticket travel loans
Volunteer Leave
Enhanced maternity, paternity & adoption pay
Access to an employee discount scheme across 100’s of UK retailers
A free hot lunch on Thursdays when in the office
To Apply
A full job description can be found on our website.
Please send your CV and 1 page covering letter outlining your key experience.
Deadline for applications is 7 October 2024
Interviews are likely to take place on 21 October 24
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the West Yorks Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas of the West Yorkshire ODN network. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
ID: 1287Service Manager
Service: Norfolk and Suffolk
Salary: Starting at £36,477 FTE per annum, rising to £40,699
Location: Hybrid working and will need to be able to travel throughout Norfolk and Suffolk
Hours: 37 hours per week - Will consider occasional evening and weekend working
Contract: 18-month contract with extension subject to funding
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Service Manager to join our Norfolk and Suffolk team to help support the growth of our services. You will be working closely with our SEN and Mental Health and Wellbeing teams as well as the Operational Manager to deliver high quality and innovative services to families and communities.
Ideally you will have at least 3 years’ experience of working in a mental health or SEN environment in a people management role. You will need to be a team player but able to work autonomously as well and have the ability to prioritise workload and deadlines.
You will need to think creatively with an understanding of funding and contractual requirements, which vary greatly over 7 different projects. You will be an excellent communicator with a good sense of humour.
Our teams are currently spread across Norfolk and West Suffolk so you will need to be able to travel independently around the counties with your main base being in our Swaffham office, although some home working may be required.
Main Requirements
· To oversee the for the planning, management and delivery of all services, ensuring that KPIs and CIPs are fully met.
· To work closely with the Operational Manager to ensure quality delivery of services provided the Norfolk/Suffolk team, staff and volunteers.
· To develop and review the practice wheels and Logic Models that outlines the structure and research basis of the service. To engage with the Family Action Communities of Practice, roadshows and other internal opportunities to ensure strategic aims and objectives are constantly developing.
· To ensure a high standard of quality assurance and professional practice across the staff, through clinical and line management supervision, case audits, the use of MIR, Scorecard and Service Level Reports drawing upon data, and provision of training opportunities.
· Support Operational Manger to explore and identify areas of service needs across Norfolk and Suffolk and to build network and integrational working partnerships to support this.
· To be instrumental in shaping the future of the services both in Norfolk and Suffolk as well as part of the wider Central Team.
· Be responsible for the overall management, mentoring and support of Service Coordinators and, where needed, other staff.
· Deliver Family Action’s formal Annual Appraisal process for all workers, either ‘parenting’ or ‘grandparenting’ as required.
Benefits:
- an annual paid leave entitlement that commences at 30 working days, plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
To Apply:
· Complete: the Application Form and send to inbox 29 (email address located on advert document)
· Closing Date: Sunday 13th October 2024 at 9am
·To learn more about Family Action: Recruitment Pack
·To learn more about our terms & conditions: Summary Terms & Conditions of Employment
·To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Charlotte Evans (emaild September address located on advert document).
Are you committed to wanting to help others?
Would you like a role that enables you to work in the local community?
Do you want to make a positive impact to people's lives?
Do you want to work for a caring and forward-thinking charity?
If your answer is yes then we have the perfect role for you!
At Age UK Kensington and Chelsea we are passionate about our people, we care about the service we provide and empower our staff to deliver great outcomes for those who come into contact with our services.
The role
Our My Care My Way service is a great example of this, bringing together health and voluntary sector expertise to deliver real change to how care is delivered in West London. We have collaborated with local NHS partners to offer a unique integrated care service that is at the forefront of Social Prescribing development in London.
MCMW aims to provide information, navigation and support to patients where it is most needed. Our Health and Social Prescribing Co-ordinators are aligned to GP surgeries in our local community and work alongside specialist nurses to provide additional care to older patients.
Each HSPC will care plan for a caseload of patients, contacting individuals at a frequency based upon need and building a relationship over time. With a focus on the wider determinants of health - such as level of physical exercise, social connection and one’s environment - our HSPCs link patients into relevant services and activities that will improve their lives in the longer term.
We have a fantastic staff benefits package and we provide annual training and development opportunities.
About Us
At Age UK K&C we promote the wellbeing of older people through:
- Providing services which support independence
- Learning from this experience to inform our understanding of older people's needs
- Ensuring the voices of older people in Kensington & Chelsea are heard
- Working in close collaboration with other organisations to achieve these aims
The HSPC role offers an exciting opportunity to become part of the My Care My Way workforce; bringing together health and social care expertise to deliver real change for how care is delivered in West London.
The client requests no contact from agencies or media sales.
Recruitment Administrator / Coordinator (Temporary Position)
We are currently seeking Recruitment Administrators / Coordinators for a prestigious client in the higher education sector, with immediate start on a temporary basis until the New Year, with potential for permanent positions for top performers.
This role involves high-volume recruitment administration, including generating contracts and offer letters, conducting pre-employment checks, and managing payroll entries. We are looking for detail-oriented candidates with strong customer service skills, and experience in recruitment administration, ideally within higher education or a similar environment.
You will work within a collaborative team, each responsible for different recruitment areas across professional services, academic, clinical, or research roles.
Key Responsibilities:
- Deliver a seamless recruitment administration service to employees and managers, ensuring all documentation is accurate and professional.
- Respond to queries via internal communication platforms within agreed timeframes.
- Ensure data accuracy on HR systems and employee records platforms.
- Run reports using HR systems and Excel to track and manage workloads.
- Manage large, varied workloads, meeting multiple deadlines.
- Collaborate with HR, Finance, and Corporate Services to provide exceptional service.
- Work flexibly to meet changing department needs.
Hybrid working is available, with a minimum of two days in the office per week.
If you're organised, adaptable, and thrive in a busy environment, we’d love to hear from you. This is an excellent opportunity to gain experience in a fast-paced, higher education recruitment environment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women’s Aid in Luton is a dedicated charity committed to supporting women and children exposed to gender-based violence and exploitation. Our mission is to ensure they are safe and have access to the necessary intervention, support, and advice to live free from fear and harm.
Our core values are diversity and inclusion, collaboration, advocacy, and innovation. Our team members embody these values daily, striving to practice in an anti-racist and anti-discriminatory manner and fostering professional cultures that recognise and challenge oppression in all forms.
We are excited to announce an opportunity for an Education & Training/Volunteer Coordinator to join our team.
Where: Luton
Hours: 15 hrs per week
Salary: £11,700 per annum dependent on experience
About the role:
- Oversee the day-to-day administration and supervision of volunteers.
- Coordinate the educational and training programme offered by Women’s Aid in Luton.
About You
- You are deeply committed to supporting women and children affected by gender-based violence and exploitation.
- You have previous experience in volunteer coordination, education, or training roles, preferably within the charity sector.
- ·Strong organisational and administrative skills, with the ability to manage multiple tasks and priorities effectively.
- ·Excellent verbal and written communication skills, capable of engaging and motivating volunteers and stakeholders.
- You work well in a collaborative environment and are able to build positive relationships with team members and volunteers
- You have a proactive approach to problem-solving and can handle challenging situations with empathy and professionalism.
- You are dedicated to practicing in an anti-racist and anti-discriminatory manner, recognizing and challenging oppression in all forms.
What we will give to you:
Women’s Aid in Luton is a workplace where you are respected, and your wellbeing comes first.
Below are some of the benefits that we offer as an employer.
- 25 days holiday (+ bank holidays)
- Flexible working arrangements
- Comprehensive Health Coverage: We provide access to a wide range of health services including dental, optical, and practitioner services such as physiotherapy, chiropractic, and more. We also provide free health coverage for employees' children under 18, making sure the whole family is supported.
- 24/7 GP Support: Our employees have around-the-clock access to GP advice lines and virtual doctor services.
- Free Counselling: We prioritise mental health by providing a 24/7 counselling hotline and up to six face-to-face counselling sessions and access to clinical supervision
- Prescription Reimbursements: Employees can get reimbursements for NHS prescriptions, reducing their out-of-pocket healthcare costs.
- Personal Accident Cover: Our employees are safeguarded against permanent disability, accidental death, and dental trauma with our personal accident cover.
- Exclusive Discounts: Working with us gives access to an array of exclusive discounts on food shopping, cinema tickets, gym memberships, dining out, tech, travel, and more.
- Life Event Support: We offer financial support during significant life events with our Birth & Adoption Grant.
- A friendly and supportive team
- A monthly paid wellbeing hour
- Training, career development & progression opportunities
Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities
Due to the sensitive nature of this role, we will be considering female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1)
If this sounds like you and you’d like to begin your journey with Women’s Aid in Luton, then we’d love to talk to you.
We aim to reduce the devastating impact of gender-based abuse/exploitation on all women and children, through safeguarding, empowerment and education.
Responsible to: Kerry Smith, CEO
Hours: Full-time 37 hours 10 months cover, flexible working available at a minimum of PT/0.8 FTE)
Salary: £55,000 p.a.
Benefits: 27 days holiday (pro rata) plus 4% marched pension contribution
Start Date: December 2024
BACKGROUND
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support survivors of torture, trafficking and other extreme human cruelty. We work with hundreds of clients every year from all over the world.
The expertise of the Foundation is renowned in the field. Through the Model of Integrated Care, HBF offers survivors access to an individually tailored programme of specialist therapy, medical advisory services, legal protection including providing expert medico-legal documentation as part of the MLR Service, welfare and housing support, and creative and skills activities within an integration programme. Survivors of human trafficking benefit from HBF’s counter-trafficking programme of support.
OVERVIEW OF THE ROLE
HBF is seeking an experienced and dynamic lawyer for an interim period to give direction to the Legal Protection, Medico-Legal and Client Services of the Foundation. This role is crucial for advancing the rights and protection of our clients, many of whom are vulnerable individuals seeking asylum or are survivors of trafficking. We do not provide legal representation directly to our clients, instead we act as a support team to our clients and their legal representation by providing second tier advice. The successful candidate will provide strategic leadership, ensure the highest standards of legal protection, and contribute to the overall mission of the Foundation including developing relationships that promote HBF’s expertise and reputation. This role requires exceptional people management and communication skills, with the ability to effectively lead a team, foster collaboration, and articulate complex legal issues clearly to both internal and external stakeholders.
Equal Opportunities
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. If you are a refugee and meet at least 50% of the criteria we will guarantee that you will be longlisted for one of our initial 15 minutes interview. We particularly welcome applications from Minority Ethnicities. All are welcome to apply for this role.
As is the nature of work in this sector, the role will expose the postholder to traumatic and distressing material and, whilst they will be supported by the CEO and the surrounding team, they should also be able to demonstrate knowledge of the self-care principles needed to manage working in an intense work environment and be able to collaborate in the dissemination of those principles to other members of the team. Clinical supervision will be offered to support the appointed post-holder where necessary.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Application Process
Please send your CV and a cover letter outlining your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specification for the role.
Closing Date: 11.59pm on Sunday 29th September 2024
Interviews: Week commencing 30th September and 7th October 2024
The ideal start date for this role is December 2024.
For any queries about the role, please direct them to Kat Hacker, Director of Legal Protection & Client Services on our phones or reception email.
We regret that we can only respond to applicants who make it to the interview stage. Please note you will need the right to work in the UK as we are unable to sponsor individuals. No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Are you ready to use your counselling/therapy and leadership skills in a team passionate about improving emotional and mental well-being in the perinatal period?
- Do you understand the emotional and mental health challenges during pregnancy or after the birth of a baby?
- Have you a recognised qualification in Counselling/Psychotherapy (Level 4 or above)?
- Are you a member of a relevant professional body (BABCP/BACP)
- Have you experience of clinically supervising others?
If this is you, Light Peer Support has an innovative opportunity for you to play a central role in the development, delivery, monitoring and evaluation of Light's expanding counselling/therapy service enabled by the government’s national Family Hub/Start for Life programme, supporting families and children at the start of their lives.
About Light Peer Support
Light is a perinatal mental health peer support charity, set up in 2010, which has grown to support parents and their families across South Yorkshire. We’re led by our passion to support mental health during pregnancy and beyond for all families from all communities.
We work across South Yorkshire with families who are experiencing emotional and mental health difficulties in the perinatal period. Working in partnership across the statutory and voluntary sector to raise awareness of perinatal mental health difficulties and the support available.
We’re committed to providing services that embrace diversity to support equity in service access and promote equality of opportunity.
Integrative Counsellor/Cognitive Behaviour Psychotherapist role
We’re delighted that Sheffield City Council, as part of the national Family Hub and Start for Life Programme, commissioned Light to provide a perinatal mental health peer support intervention, providing also the opportunity to develop our internal pathway to counselling/therapy support and enhance the clinical leadership within the service.
We are able to support more people who are affected by emotional and mental health problems during pregnancy and the postnatal period, and/or are facing parent - infant relationship difficulties.
You will have day-to-day clinical responsibility for our counselling/therapy provision, building on the provision already in place. You will work towards achieving a responsive high quality and clinically robust service. Working closely with our PNMH Peer Support Co-ordinators you will implement and operate an internal care pathway for our service users who meet the criteria for counselling/therapy services. You will undertake comprehensive initial assessments and provide a small team of volunteer qualified and trainee counsellors with clinical leadership and supervision.
You'll be based at our main hub in the city centre.
We're committed to staff well-being and development. You will be supported in your role by Light's leadership team and a BACP accredited and experienced practitioner.
Equality at Light
Light is committed to Equality, Diversity and Inclusion in all that we do and we welcome applications from people from all communities particularly under-represented groups. We're aiming for a workforce that is truly representative of the communities we serve.
We're a family friendly employer and open to discussion on flexible working subject to service needs.
How to apply
To find about more about this exciting opportunity and to apply, please download the Job Description/Person Specification below, and click on 'How to apply' to access the Application Form and recruitment contact details.
Closing date:
9am Monday 23rd September 2024
All appointments are subject to a DBS check.
Applicants must have a Right to Work in the UK.
Light is a peer support charity that offers emotional support to families during the perinatal period.
The client requests no contact from agencies or media sales.