Commissioned services manager jobs in west kensington, greater london
Reports to: Senior Evaluation Manager
Salary: £42,800
Contract: 18 months full-time (Fixed Term Contract).
Location: Hybrid, Central London or within the UK
Closing date: 12:00 noon on Friday 15th August
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field.
As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence.
Key Responsibilities
The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence.
As an Evaluation Manager, you will:
· Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding.
· Provide recommendations on which applications should be approved for funding based on your assessment.
· Choose the best evaluation partner for each project.
· Lead the development of the evaluation design with grantees and evaluators.
· Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget.
· Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project.
· Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations.
About you
You’re this sort of person who is:
· Committed to preventing young people and children from becoming involved in violence:You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference.
· Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches.
· Really know what makes great research and quality evidence: You can design and draft high-quality research proposals including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications.
· An excellent communicator:You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts.
· Highly organised and likes working in a team: You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative.
·Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
· Good knowledge and understanding of crime, serious violence or other relevant areas: This could include areas such as child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.
· Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.
· Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS
· Knowledge and understanding of intervention and prevention science
· Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects.
While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please complete the monitoring form, send a CV, and attach a document with the answered application questions below. You can submit your application by clicking on the "Apply for this" button by 12:00 noon on Friday 15th August
When applying for this role, please ensure that your answer is within a maximum of 1000 words, to the following questions:
1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?
Interview Process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing Tuesday 26th August 2025
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Influencing Manager
Organisation: Kids
Location: Remote (with travel to London up to once a week for meetings)
Salary: £33,000–£35,000
Contract: Full-time or 4 days/week (Flexible working available)
Make change happen – for every child.
At Kids, we believe every child should have the opportunity to thrive – regardless of disability or circumstance. As our Policy and Influencing Manager, you’ll play a vital role in making this a reality. You’ll help shape policies that amplify the voices and experiences of disabled children and young people, turning insight into influence and ideas into action.
This is a unique opportunity to lead bold, evidence-based policy work that reflects the lived experiences of the families we support. Working closely with colleagues across the organisation and sector, you’ll inform decision-makers, respond to developments in the SEND landscape, and ensure that young people’s voices are at the heart of the change we seek.
We’re looking for a passionate and proactive policy professional who’s ready to help build something powerful – and lasting – at a critical time for SEND reform in the UK.
What you'll do
Policy & Influencing
- Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, and sector partners.
- Translate complex ideas into clear, persuasive communications that support positive change.
- Collaborate with our Youth Voice Manager to ensure our policy positions reflect the real experiences of the young people and families we support.
- Help deliver and monitor our policy and influencing strategy in collaboration with the Head of Policy, Voice and Influencing.
Research & Evidence
- Carry out high-quality research and analysis from both internal and external sources.
- Centre the experiences and insights of disabled children, young people, and their families in policy solutions
- Monitor policy developments across the SEND landscape and lead on timely, evidence-led responses.
- Track progress against our influencing goals and ensure our actions remain targeted and impactful.
Engagement & Relationship Building
- Build strong relationships with decision-makers across government and the public sector.
- Support the Head of Policy, Voice and Influencing to plan and deliver our strategic external engagement plan in order to focus and drive our wider influencing work
- Represent Kids at meetings and events, including engaging MPs, civil servants, and other key influencers.
- Work closely with internal teams and front-line colleagues to ensure our influencing work is grounded in practice and informed by those delivering services.
Collaboration & Strategic Partnerships
- Work alongside the Head of Policy, Voice and Influencing and Youth Voice Manager to deliver our external engagement strategy including deputising at meetings when required.
- Support collaboration across teams to bring in parent, carer, and young person voices.
- Contribute to external coalitions and alliances – attending meetings, aligning with others’ work, and championing Kids' policy priorities.
What you'll bring
Essential Skills & Experience
- Proven experience in a policy role and demonstrable experience of using policy and evidence to influence outcomes– ideally within the disability sector.
- Strong understanding of the SEND system and related policies and legislation (through lived or professional experience).
- Excellent writing skills – able to craft persuasive policy briefings, consultation responses, and reports with clarity and purpose.
- Confident communicator, able to engage a range of audiences in person and in writing.
- Strong research and analytical skills – able to sift through evidence and develop insight-driven policy recommendations.
- Ability to build and manage relationships with senior stakeholders and external partners.
- Highly organised, adaptable, and comfortable working in a fast-paced, evolving environment.
- Passionate about inclusion, equity, and social justice – with a strong motivation to elevate the voices of disabled children and young people.
Why work at Kids?
We’re a mission-driven organisation, building a fairer world where all children have the opportunity to flourish. You’ll join a growing team in a pivotal role, helping to shape the future of policy and advocacy at Kids.
We’re committed to equity, diversity and inclusion, and we welcome applications from candidates of all backgrounds, identities, and experiences. We’re especially keen to hear from people with lived experience of disability or SEND, either personally or within your family or community.
Ready to create change that counts?
Apply now and help us influence a better, more inclusive future for disabled children and young people.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly
The client requests no contact from agencies or media sales.
Thank you!
Role type: Contractor
Rate: Day rate to be negotiated within a range in line with NHS Providers associate rates, plus expenses for in person delivery in line with our policy
Location: United Kingdom (Remote and in person delivery)
Closing date: at 12 noon on Wednesday 6 August
Interview dates: Friday 29 August & Monday 1 September, London
Introduction to NHS Providers
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
As an Associate with NHS Providers, you will be entering into a mutually beneficial partnership with us, gaining understanding of many of our insights and connections with trusts, just as we will benefit from your facilitation and development skills and content expertise.
Introduction to the Board Development programme
Our Board Development programme supports NHS board members and governance professionals with practical, high-impact training tailored to the unique challenges of the sector. We pride ourselves on excellent feedback, with 98% of past attendees rating our training good or excellent.
The programme is a paid for offer and provides:
- Bespoke board and senior leadership development programmes.
- Core training modules for individuals.
- Induction programmes for new board members.
- Aspiring directors programme for individuals.
- Bespoke board and committee effectiveness reviews.
What we offer and what we ask of you
As an associate, you will be involved in the delivery of aspects of the Board Development programme including our risk appetite and risk management modules. You will work with, and collaborate with, a group of talented fellow associates with a varied range of skills and capabilities, as well as board experience, NHS experience, coaching, mentoring and facilitation skills. Your responsibilities will include delivering dynamic training sessions using pre-prepared materials; delivery could be online or face to face. On occasion you will also be required to utilise your skills and experience to support the development and maintenance of new and existing training session materials. This role requires a passionate individual with a strong background in strategic and operational risk management and a proven track record of facilitating engaging and impactful training sessions.
We will support you by offering you commissioned pieces of work on a daily rate, either to help scope and deliver bespoke board development work with NHS trusts and other system partners, or to help us deliver our open courses, where we will be proactive in confirming the agenda and briefing you on content. We ask all of our associates to sign an associate contract which means we can approach you with offers of work over the course of the year. We will ensure you have sufficient information about the trusts, and other clients, that you will be working with. When appropriate, we will provide you with training opportunities to support your facilitation of training sessions.
Description of the associate role
We are looking for risk specialists to join our associate pool. We are looking for individuals with a mixture of experience including:
- Significant experience of working at board level.
- Experience working in the NHS or similar large complex organisations.
- Ability to translate theory into practical insights.
- Strong understanding of best practice in strategic risk management, preferably in the healthcare sector.
- Proactive approach to building and maintaining excellent client relationships, including proven levels of communication.
- Strong organisational skills.
- Adaptability and flexibility in delivery training in various formats.
- Ability to communicate complex risk concepts to a non-technical audience.
Desirable experience and skills include:
- Current or previous NHS board member.
- Proficiency in using virtual training platforms and tools.
- Experience of facilitating risk management training sessions with operational and senior leaders.
- Interest in sharing knowledge, training and development.
- Ability to use technology adeptly to enhance efficiency and effectiveness in service delivery.
- Ability and flexibility to travel across the UK for in-person training sessions as required.
We are driven by our values centred around respect, inclusion, collaboration and being an effective organisation. We are also committed to being an anti-racist organisation. We expect our associates to align with these values whilst representing the organisation.
Equality and diversity
We are working hard to ensure that we are diverse and inclusive in all we do. This runs from how we gather, author, and share the thought leadership that the organisation puts out to how we engage with our members and the wider public. It includes how we recruit staff and procure partners and services, through to how we give people opportunities to develop, grow and advance their careers. We are committed to the development of positive policies to promote equal opportunities in employment, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy, and maternity. This commitment will apply to recruitment and selection practices, learning, and development and internal promotions.
The client requests no contact from agencies or media sales.
Thank you!
Role type: Contractor
Rate: Day rate to be negotiated within a range in line with NHS Providers associate rates, plus expenses for in person delivery in line with our policy
Location: United Kingdom (Remote and in person delivery)
Closing date: at 12 noon on Wednesday 6 August
Interview dates: Friday 29 August & Monday 1 September, London
Introduction to NHS Providers
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
As an Associate with NHS Providers, you will be entering into a mutually beneficial partnership with us, gaining understanding of many of our insights and connections with trusts, just as we will benefit from your facilitation and development skills and content expertise.
Introduction to the Board Development programme
Our Board Development programme supports NHS board members and governance professionals with practical, high-impact training tailored to the unique challenges of the sector. We pride ourselves on excellent feedback, with 98% of past attendees rating our training good or excellent.
The programme is a paid for offer and provides:
- Bespoke board and senior leadership development programmes.
- Core training modules for individuals.
- Induction programmes for new board members.
- Aspiring directors programme for individuals.
- Bespoke board and committee effectiveness reviews.
What we offer and what we ask of you
As an associate, you will be involved in the delivery of aspects of the Board Development programme including our well led and effectiveness reviews. You will work with, and collaborate with, a group of talented fellow associates with a varied range of skills and capabilities, as well as board experience, NHS experience, coaching, mentoring and facilitation skills. Your responsibilities will include delivering dynamic training sessions using pre-prepared materials; delivery could be online or face to face. On occasion you will also be required to utilise your skills and experience to support the development and maintenance of new and existing training session materials. This role requires a passionate individual with a strong background in corporate governance and a proven track record of facilitating engaging and impactful training sessions.
We will support you by offering you commissioned pieces of work on a daily rate, either to help scope and deliver bespoke board development work with NHS trusts and other system partners, or to help us deliver our open courses, where we will be proactive in confirming the agenda and briefing you on content. We ask all of our associates to sign an associate contract which means we can approach you with offers of work over the course of the year. We will ensure you have sufficient information about the trusts, and other clients, that you will be working with. When appropriate, we will provide you with training opportunities to support your facilitation of training sessions.
Description of the associate role
We are looking for NHS governance specialists to join our associate pool. We are looking for individuals with a mixture of experience including:
- Significant experience of working at board level.
- Sound knowledge of NHS governance.
- Experience of, and an ability to articulate what a good board looks like.
- Having a good understanding of and an ability to bring to life what effective governance as well as technically sound governance processes means for NHS organisations.
- Ability to translate theory into practical insights in a board development setting.
- Ability to understand and sift through detail and pick out the key improvement points to focus on and suggest practical improvements.
- Proactive approach to building and maintaining effective client relationships, including excellent levels of communication.
- Strong organisational skills.
- Adaptability and flexibility in delivery training in various formats.
- Ability to communicate complex concepts to a non-technical audience.
Desirable experience and skills include:
- Current or previous NHS board member.
- Experience undertaking governance and well led reviews for multiple NHS organisations.
- Experience of leading board effectiveness reviews and/or board development programmes.
- Proficiency in using virtual training platforms and tools.
- Significant facilitation experience.
- Interest in sharing knowledge, training and development.
- Ability to use technology adeptly to enhance efficiency and effectiveness in service delivery.
- Ability to travel across the UK for in-person training sessions as required.
We are driven by our values centred around respect, inclusion, collaboration and being an effective organisation. We are also committed to being an anti-racist organisation. We expect our associates to align with these values whilst representing the organisation.
Equality and diversity
We are working hard to ensure that we are diverse and inclusive in all we do. This runs from how we gather, author, and share the thought leadership that the organisation puts out to how we engage with our members and the wider public. It includes how we recruit staff and procure partners and services, through to how we give people opportunities to develop, grow and advance their careers. We are committed to the development of positive policies to promote equal opportunities in employment, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy, and maternity. This commitment will apply to recruitment and selection practices, learning, and development and internal promotions.
The client requests no contact from agencies or media sales.
Thank you!
Role type: Contractor
Rate: Day rate to be negotiated within a range in line with NHS Providers associate rates, plus expenses for in person delivery in line with our policy
Location: United Kingdom (Remote and in person delivery)
Closing date: at 12 noon on Wednesday 6 August
Interview dates: Friday 29 August & Monday 1 September, London
Introduction to NHS Providers
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
As an Associate with NHS Providers, you will be entering into a mutually beneficial partnership with us, gaining understanding of many of our insights and connections with trusts, just as we will benefit from your facilitation and development skills and content expertise.
Introduction to the Board Development programme
Our Board Development programme supports NHS board members and governance professionals with practical, high-impact training tailored to the unique challenges of the sector. We pride ourselves on excellent feedback, with 98% of past attendees rating our training good or excellent.
The programme is a paid for offer and provides:
- Bespoke board and senior leadership development programmes.
- Core training modules for individuals.
- Induction programmes for new board members.
- Aspiring directors programme for individuals.
- Bespoke board and committee effectiveness reviews.
What we offer and what we ask of you
As an associate, you will be involved in the delivery of aspects of the Board Development programme including our NHS quality for NEDs module. You will work with, and collaborate with, a group of talented fellow associates with a varied range of skills and capabilities, as well as board experience, NHS experience, coaching, mentoring and facilitation skills. Your responsibilities will include delivering dynamic training sessions using pre-prepared materials; delivery could be online or face to face. On occasion you will also be required to utilise your skills and experience to support the development and maintenance of new and existing training session materials. This role requires a passionate individual with a strong background in clinical governance and a proven track record of facilitating engaging and impactful training sessions.
We will support you by offering you commissioned pieces of work on a daily rate, either to help scope and deliver bespoke board development work with NHS trusts and other system partners, or to help us deliver our open courses, where we will be proactive in confirming the agenda and briefing you on content. We ask all of our associates to sign an associate contract which means we can approach you with offers of work over the course of the year. We will ensure you have sufficient information about the trusts, and other clients, that you will be working with. When appropriate, we will provide you with training opportunities to support your facilitation of training sessions.
Description of the associate role
We are looking for clinical governance specialists to join our associate pool. We are looking for individuals with a mixture of experience including:
- Significant experience of working at board level
- Experience of acting as a Medical or Nursing director or deputy level clinician with lead experience of NHS clinical governance
- Ability to translate theory into practical insights
- Proactive approach to building and maintaining effective client relationships, including excellent levels of communication
- Strong organisational skills
- Adaptability and flexibility to deliver training in various formats
- Ability to communicate complex clinical governance concepts to a non-technical audience
Desirable experience and skills include:
- Current or previous NHS board member
- Proficiency in using virtual training platforms and tools
- Significant facilitation experience
- Interest in sharing knowledge, training and development
- Ability to use technology adeptly to enhance efficiency and effectiveness in service delivery
- Ability to travel across the UK for in-person training sessions as required.
We are driven by our values centred around respect, inclusion, collaboration and being an effective organisation. We are also committed to being an anti-racist organisation. We expect our associates to align with these values whilst representing the organisation.
Equality and diversity
We are working hard to ensure that we are diverse and inclusive in all we do. This runs from how we gather, author, and share the thought leadership that the organisation puts out to how we engage with our members and the wider public. It includes how we recruit staff and procure partners and services, through to how we give people opportunities to develop, grow and advance their careers. We are committed to the development of positive policies to promote equal opportunities in employment, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy, and maternity. This commitment will apply to recruitment and selection practices, learning, and development and internal promotions.
The client requests no contact from agencies or media sales.
Thank you!
Role type: Contractor
Rate: Day rate to be negotiated within a range in line with NHS Providers associate rates, plus expenses for in person delivery in line with our policy
Location: United Kingdom (Remote and in person delivery)
Closing date: at 12 noon on Wednesday 6 August
Interview dates: Friday 29 August & Monday 1 September, London
Introduction to NHS Providers
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
As an Associate with NHS Providers, you will be entering into a mutually beneficial partnership with us, gaining understanding of many of our insights and connections with trusts, just as we will benefit from your facilitation and development skills and content expertise.
Introduction to the Board Development programme
Our Board Development programme supports NHS board members and governance professionals with practical, high-impact training tailored to the unique challenges of the sector. We pride ourselves on excellent feedback, with 98% of past attendees rating our training good or excellent.
The programme is a paid for offer and provides:
- Bespoke board and senior leadership development programmes.
- Core training modules for individuals.
- Induction programmes for new board members.
- Aspiring directors programme for individuals.
- Bespoke board and committee effectiveness reviews.
What we offer and what we ask of you
As an associate, you will be involved in the delivery of aspects of the Board Development programme including our aspiring directors programme and effective challenge module. You will work with, and collaborate with, a group of talented fellow associates with a varied range of skills and capabilities, as well as board experience, NHS experience, coaching, mentoring and facilitation skills. Your responsibilities will include delivering dynamic training sessions using pre-prepared materials; delivery could be online or face to face. On occasion you will also be required to utilise your skills and experience to support the development and maintenance of new and existing training session materials. This role requires a passionate individual with a strong background in HR and OD and a proven track record of facilitating engaging and impactful training sessions.
We will support you by offering you commissioned pieces of work on a daily rate, either to help scope and deliver bespoke board development work with NHS trusts and other system partners, or to help us deliver our open courses, where we will be proactive in confirming the agenda and briefing you on content. We ask all of our associates to sign an associate contract which means we can approach you with offers of work over the course of the year. We will ensure you have sufficient information about the trusts, and other clients, that you will be working with. When appropriate, we will provide you with training opportunities to support your facilitation of training sessions.
Description of the associate role
We are looking for HR and OD specialists to join our associate pool. We are looking for individuals with a mixture of experience including:
- Significant experience of working at board level.
- Board level HR and organisational development experience.
- Relevant coaching qualification(s).
- Ability to translate theory into practical insights.
- Proactive approach to building and maintaining effective client relationships, including excellent levels of communication.
- Strong organisational skills.
- Adaptability and flexibility in delivery training in various formats.
- Ability to communicate complex concepts to a non-technical audience.
Desirable experience and skills include:
- Current or previous NHS board member.
- Significant facilitation experience, including Insights/MBTI personality profiling.
- Interest in sharing knowledge, training and development.
- Proficiency in using virtual training platforms and tools.
- Ability to use technology adeptly to enhance efficiency and effectiveness in service delivery.
- Ability to travel across the UK for in-person training sessions as required.
We are driven by our values centred around respect, inclusion, collaboration and being an effective organisation. We are also committed to being an anti-racist organisation. We expect our associates to align with these values whilst representing the organisation.
Equality and diversity
We are working hard to ensure that we are diverse and inclusive in all we do. This runs from how we gather, author, and share the thought leadership that the organisation puts out to how we engage with our members and the wider public. It includes how we recruit staff and procure partners and services, through to how we give people opportunities to develop, grow and advance their careers. We are committed to the development of positive policies to promote equal opportunities in employment, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy, and maternity. This commitment will apply to recruitment and selection practices, learning, and development and internal promotions.
The client requests no contact from agencies or media sales.
Thank you!
Role type: Contractor
Rate: Day rate to be negotiated within a range in line with NHS Providers associate rates, plus expenses for in person delivery in line with our policy
Location: United Kingdom (Remote and in person delivery)
Closing date: at 12 noon on Wednesday 6 August
Interview dates: Friday 29 August & Monday 1 September, London
Introduction to NHS Providers
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
As an Associate with NHS Providers, you will be entering into a mutually beneficial partnership with us, gaining understanding of many of our insights and connections with trusts, just as we will benefit from your facilitation and development skills and content expertise.
Introduction to the Board Development programme
Our Board Development programme supports NHS board members and governance professionals with practical, high-impact training tailored to the unique challenges of the sector. We pride ourselves on excellent feedback, with 98% of past attendees rating our training good or excellent.
The programme is a paid for offer and provides:
- Bespoke board and senior leadership development programmes.
- Core training modules for individuals.
- Induction programmes for new board members.
- Aspiring directors programme for individuals.
- Bespoke board and committee effectiveness reviews.
What we offer and what we ask of you
As an associate, you will be involved in the delivery of aspects of the Board Development programme including our well led and effectiveness reviews. You will work with, and collaborate with, a group of talented fellow associates with a varied range of skills and capabilities, as well as board experience, NHS experience, coaching, mentoring and facilitation skills. Your responsibilities will include delivering dynamic training sessions using pre-prepared materials; delivery could be online or face to face. On occasion you will also be required to utilise your skills and experience to support the development and maintenance of new and existing training session materials. This role requires a passionate individual with a strong background in system thinking and a proven track record of facilitating engaging and impactful training sessions.
We will support you by offering you commissioned pieces of work on a daily rate, either to help scope and deliver bespoke board development work with NHS trusts and other system partners, or to help us deliver our open courses, where we will be proactive in confirming the agenda and briefing you on content. We ask all of our associates to sign an associate contract which means we can approach you with offers of work over the course of the year. We will ensure you have sufficient information about the trusts, and other clients, that you will be working with. When appropriate, we will provide you with training opportunities to support your facilitation of training sessions.
Description of the associate role
We are looking for system thinking specialists to join our associate pool. We are looking for individuals with a mixture of experience including:
- Significant experience of working at board level.
- Experience delivering board level development of system thinking.
- Experience assisting boards to work in an integrated way across organisations and boundaries.
- Ability to translate theory into practical insights and case studies from both the NHS and other sectors.
- Significant facilitation experience.
- Proactive approach to building and maintaining effective client relationships, including excellent levels of communication.
- Strong organisational skills.
- Adaptability and flexibility in delivery training in various formats.
- Ability to communicate complex concepts to a non-technical audience.
Desirable experience and skills include:
- Current or previous NHS board member.
- Proficiency in using virtual training platforms and tools.
- Ability to use technology adeptly to enhance efficiency and effectiveness in service delivery.
- Ability to travel across the UK for in-person training sessions as required.
We are driven by our values centred around respect, inclusion, collaboration and being an effective organisation. We are also committed to being an anti-racist organisation. We expect our associates to align with these values whilst representing the organisation.
Equality and diversity
We are working hard to ensure that we are diverse and inclusive in all we do. This runs from how we gather, author, and share the thought leadership that the organisation puts out to how we engage with our members and the wider public. It includes how we recruit staff and procure partners and services, through to how we give people opportunities to develop, grow and advance their careers. We are committed to the development of positive policies to promote equal opportunities in employment, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy, and maternity. This commitment will apply to recruitment and selection practices, learning, and development and internal promotions.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of New Developments
£56,254 per annum, with a London Weighting Allowance of £4,530 for those living within a London Borough (32 local authority districts plus the City of London)
Ref: 09REC
Full Time 37.5 hours per week – happy to talk flexible working
The role
Sustrans is the UK’s leading active travel organisation, working to make it possible for people across society to walk, wheel and cycle. We have a new strategy for the next five years, a key strand of which is to unlock active travel in new housing developments, and we are recruiting a Head of New Developments to lead this work.
This is a new position in which you will draw on your experience in the housing delivery sector to grow Sustrans’ contribution to the creation of new communities that have active mobility at their heart. As well as leading our influencing work aimed at organisations in housing delivery, you will develop and promote an offer to partners, drawing on Sustrans’ existing infrastructure, behaviour change and advisory services. You will connect with, inform and inspire professionals and decision makers involved in delivering new homes to adopt the actions required to increase active travel in their developments. Through collaboration with our Commercial team and subject experts across Sustrans, you will develop a pipeline of funded work from public, private and third sector organisations, ultimately enabling more households to walk, wheel or cycle for their day-to-day journeys.
The role can be based in any Sustrans office and will involve frequent in-person meetings and site visits, particularly (but not exclusively) in the Midlands and South of England.
About you
You’ll have significant experience contributing to the delivery of new developments through work for or with organisations such as developers, housing providers, consultancies, local authorities or government. We’re looking for applicants with a professional network in housing delivery, and significant experience securing new commissions from and/or influencing organisations involved in delivering new developments. You’ll have a strong understanding of the development process, including the spatial planning system, and of the roles of the parties involved in delivering new developments, the power dynamics between them, and the opportunities and appetite each has for taking action to increase active travel. Naturally, you’ll have deep knowledge of the challenges, opportunities and hot topics in housing delivery – for new towns, urban extensions and urban intensification schemes.
You’ll have exceptional external-facing leadership skills, and be a strategic, creative thinker, able to solve problems and convert new ideas into practical actions. Your outstanding communication skills will enable you to engage with stakeholders at a senior level, including on contentious subjects and on high-profile projects. You’ll have strong business acumen to secure new commissions and deliver effectively for clients, and the skills to influence decision-makers.
You’ll have experience of engaging meaningfully with communities to ensure that new developments respond to the challenges and aspirations of local residents and stakeholders. And you’ll have good knowledge of how active travel can be embedded into new developments to maximise the number of routine journeys that are walked, wheeled or cycled.
We’re looking for exceptional collaboration and people management skills and a commitment to fostering an inclusive and high-performing organisational culture. We welcome Chartered membership of a relevant professional body.
About Sustrans
We work in urban and rural areas, making it possible, safe and appealing for people to people to walk, wheel and cycle. We address the barriers that prevent people from travelling actively – barriers that disproportionately affect people who live in deprived areas, those who are disabled, people who are older or younger, and women and girls.
We’re a practical, can-do charity, designing award-winning infrastructure solutions in streets and across neighbourhoods, and working with communities to give people the skills, confidence, motivation and equipment to travel actively. We’re experts in community and stakeholder engagement, carefully navigating the sometimes heated territory of our work to tackle traffic dominance and car dependency. And we provide data, insight and advice to decision-makers, helping them invest effectively in transport, place-shaping and their communities. We work with government, to support wider work to improve mobility, and to advocate for changes to policy and funding. And over the last 30 years, Sustrans has developed the National Cycle Network from scratch, working with supporters, volunteers, governments and stakeholders to create 16,500 miles of traffic-free and low-traffic routes, loved and enjoyed by communities across the UK.
We are now embarking on a new chapter for our charity, with a refreshed strategy. The Head of New Developments will play a key role in growing our impact in this new chapter.
What we offer
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in service benefit – 3 x annual salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 10th August 2025.
- Interviews are expected to take place in person in London week commencing 18th August 2025.
- Applications are invited in the form of a CV and covering letter.
Thank you!
About the role:
At Single Homeless Project (SHP), we believe everyone deserves a place to call home and the opportunity to build a meaningful life. Our Complex Needs Accommodation Service in Islington offers just that - a chance to make a lasting impact on the lives of men with complex histories, including those who have experienced homelessness, involvement with the criminal justice system, and multiple disadvantage. As Team Manager of this 13-bed male-only service, you will work closely with the Regional Services Manager to lead a small, committed team. You’ll shape the day to day running of the service, ensuring the delivery of responsive, high-quality support that prioritises safety, progression and connection. Your work will be grounded in strong partnership working, safeguarding practice and effective risk management, particularly with clients at MAPPA (multi agency public protection arrangements) levels 2 and 3.
This is more than just a management role, it’s an opportunity to be at the heart of change. You’ll guide and support a passionate team, fostering their growth while enabling better outcomes for clients. With a strong emphasis on performance and innovation, your leadership will help drive forward SHP’s mission to break the cycle of homelessness. You'll join an organisation where ambition is matched by real development opportunities, where staff are supported to grow into new roles and where your ideas can shape the future of services. If you’re ready to bring your experience, drive and vision to a team that’s making a difference every day, we’d love to hear from you.
About you:
- Organised, highly motivated, proactive and adept at developing and maintaining relationships with internal and external stakeholders.
- Experience of managing people/staff, with the ability to motivate and encourage a team to perform effectively.
- A good understanding of working with high risk clients (e.g. MAPPA level 2 and 3), vulnerable people and those who have been rough sleeping.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd August
Interview date: Tuesday 12th and Wednesday 13th August in Islington at SHP Services
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Registered Charity
51 - 100
Empowering independence with compassionate Homecare for confident living
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Manager of ISVA for our Advocacy service. If you are an experienced ISVA looking for a rewarding new role and overseeing the Advocacy serviceRespond has an exciting opportunity for you.
The Advocacy Services Manager has responsibility for managing and developing Respond’s advocacy services for young people and adults with learning disabilities, autism or both who have experienced trauma and abuse. The postholder works alongside the Psychotherapist services manager to deliver best practice services as well as improving practice across the advocacy sector.
The client requests no contact from agencies or media sales.
Thank you!
Birth Companions is a charity that supports women experiencing multiple disadvantage during the perinatal period in the community in London and the southeast, and in prisons across the country.
Our work aims to improve the lives of mothers and babies by:
- improving the mental health and well-being of pregnant women and new mother
- enabling new mothers to give their babies the best possible start in life
- empowering women to fulfil their potential through engagement
- driving improvements in the local and national policy and practice that impacts on mothers and their babies.
By working towards these aims, we hope that all women who face disadvantage and inequality during this crucial point in their lives will have the support they need to give their baby the best possible start, and to fulfil their own potential, whatever their circumstances.
Birth Companions’ values have shaped the organisation’s approach from the outset and are still as important to us as ever. We are a women’s organisation built on feminist principles, delivering woman-to-woman support. Choice, empowerment and protecting women’s rights have always been central to the way we work. Through the work of our staff and trained volunteers we offer practical and emotional support before, during and after birth. We work in a woman-centred way that is trauma-informed, flexible and non-judgemental, basing our support on what a woman tells us she needs.
Work across our frontline services shows us what matters to women, and where things can and should be better in the care they receive from others. Based on these insights, we commission academic and peer-led research and direct the attention of local and national policy-makers, commissioners and service providers to what needs to change, and how. Everyone at Birth Companions plays a role in this. Communication and collaboration between our frontline practitioners, policy and engagement staff and the women in our Lived Experience Team means we are able to identify and monitor issues and themes and draw on learning in order to feed them into conversations with senior stakeholders across maternity, criminal justice, social services and immigration. In this way we ensure our policy and influencing work is rooted in the day-to-day experiences of women and what will make most difference to them and their babies.
The Criminal Justice Services Manager will manage and develop all aspects of Birth Companions’ criminal justice-based services and line-manage the criminal justice services Coordinators, (currently three staff members but this likely to increase as we expand our services).
They will develop and maintain strategic partnerships with other relevant agencies and ensure the successful delivery of services through internal monitoring and evaluation, external evaluation and the charity’s governance structures.
The Criminal Justice Services Manager will be responsible for contributing to the development and implementation of new prison and wider criminal justice system-based services through stakeholder engagement and service design where opportunities are identified.
The Criminal Justice Services Manager will also contribute to the policy, engagement and strategic work of the organisation where appropriate.
The client requests no contact from agencies or media sales.
Thank you!
As the London Sexual Health Services Manager, you will lead METRO’s London-based Sexual & Reproductive Health services, overseeing a range of programmes including sexual health, outreach, and youth engagement.
This role will manage and oversee the daily operations of the Sexual Health Office (SHO), including staffing, results management, and phone helpline services. The successful applicant will lead and develop a team of staff, providing supervision, training, and performance management.
This role is also responsible for overseeing the implementation and evaluation of sexual health programmes, including the National Chlamydia Screening Programme (NCSP) and C-card (condom) schemes. The post-holder will work closely with other colleagues in our communications team to facilitate this.
This role is responsible for supporting engagement and reach targets across the National Chlamydia Screening Programme (NCSP) and C-Card scheme, delivered across multiple London boroughs. To achieve this, the London Sexual Health Services Manager will manage a small team of lead and frontline staff. The role will include regular liaison with professional stakeholders, including commissioners, and may involve occasional direct delivery of outreach activities.
In addition, this role will lead the Young Greenwich (YG) sexual health team within the Royal Borough of Greenwich (RBG), overseeing a range of activities including outreach, youth hub engagement, one-to-one support, and training. The successful applicant will also have oversight of the Sexual Health Office (SHO) and the South West London (SWL) programme. Collaboration will be essential, as this role will work closely with other METRO managers involved in Young Greenwich delivery, as well as with our delivery partners at Oxleas NHS Foundation Trust and Charlton Athletic Community Trust.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for delivering high-quality care and making a real difference in people's lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.
As a Registered Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.
You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team - where accountability drives impact and sustainability.
Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)
Contract type: Permanent
Salary: £41,275.16 - £46,434.55 (dependant on experience and location)
What can we offer you
- Improve your work/home life balance – no more working bank holidays, Sundays, or evenings!
- Explore the surrounding area as you travel from your base to the vibrant Community Treatment Centres (CTCs) or other UK hubs, with your mileage or travel costs promptly reimbursed within a speedy 10 days.
Reporting directly to the Regional General Manager, the Operations Service Manager will lead our Treatment Centre Operations team to achieve outstanding results aligned with our organisational priorities. As the Operations Service Manager, your primary responsibility will be to provide effective leadership and management to the Treatment Centre Operations team. Your role will involve ensuring that operational priorities are aligned with the overall organisational goals fostering a culture of safety, exceptional client experience, and sustainability within the treatment centre. Additionally, you will be responsible for managing and optimising resources such as personnel, consumables, equipment, and property to ensure efficient operations.
By working closely with other Operations Service Managers and departments, you will contribute to achieving organisational objectives and ensure the consistent delivery of a safe and sustainable service. Travel to the surrounding Community Treatment Centres will be required on an adhoc basis to improve your understanding and requirements of the role.
To excel in this role, you must possess the following essential skills:
- Exemplifying desired behaviours through role modelling
- Collaborating effectively with others
- Inspiring and driving a motivated and productive team
- Making sound business decisions
- Providing a client-focused service that exceeds expectations
- Communicating key concepts, priorities, and challenges effectively throughout the organisation
- Experience of working in a Healthcare setting or with the Care Quality Commission is desirable
Registered Charity
501 - 1000
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
The client requests no contact from agencies or media sales.