Communication Coordinator Jobs in Lambeth, Greater London

BENEFITS

28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility

WHO WE ARE AND WHAT WE DO 
 
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

JOB PURPOSE 

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive Corporate Partnerships Manager to join the Private Partnerships & Philanthropy team. 

In this exciting role, you will lead on the management of a number of our existing and new relationships with companies to create and grow mutually beneficial, multi-year partnerships, playing a key part in the success of our annual fundraising programme. You will enjoy developing strong relationships and have excellent communication and problem- solving skills. You will be a confident communicator with a track record of meeting and exceeding financial targets. 

You will line manage the PPH Coordinator, with responsibility for managing performance and supporting their development.

This role is predominately an account management post, with some new business development.

ROLE RESPONSIBLITIES 

• Lead on the management of a number of high value strategic corporate partnerships, liaising across departments and virtual teams to monitor, evaluate and report on progress against partnership KPIs, targets, activities and budgets. 
• Develop annual and multi-year budgets and plans for partners. 
• Identify opportunities for partnership visibility and communications, and where possible employee engagement. 
• Manage a portfolio of partnerships, providing first-class relationship management and maximising value, including financial, advocacy, pro bono and in-kind support. 
• Work with existing corporate engagement products and develop new employee fundraising ideas. 
• Research new trends and innovations and emerging areas of interest for corporate partners. 
• Remain flexible and quickly respond to emergency situations, identifying and responding to fundraising opportunities. 
• Initiate, organise and coordinate a calendar of cultivation and stewardship events and identify visibility opportunities for UK for UNHCR. 
• Manage the PPH Coordinator, ensuring they are develop and supported to deliver on performance targets. 
• Collaborate with UK and international Private Partnerships & Philanthropy colleagues where possible to strengthen engagement with partners and prospects across channels. 
• Work within UK4U’s due diligence policy and GDPR policies and processes. 
• Support new business prospecting, research and cultivation. 
• Maintain up-to-date and accurate data on donors on Salesforce and SharePoint

PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience 

• A track record of developing partnerships and managing relationships with corporate partners to deliver high value, muti-year corporate partnership(s). 
• A track record of devising and delivering bespoke and engaging partnership fundraising plans and campaigns to grow income and engagement. 
• Experience of communicating complex themes and subjects to a variety of audiences, written and verbal in an engaging and motivating way. 
• Experience of event management and co-ordination to engage corporates and their employees
• Line management of one or more team members. 

Essential Skills/Knowledge 

• Ability to act proactively to identify new engagement and fundraising opportunities; 
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment; 
• Good attention to detail, strong ability to proof-read and pick up inconsistencies; 
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis; 
• Strong presentation, communication (written and verbal) skills, and interpersonal skills; 
• Excellent stakeholder and relationship management skills; 
• Experience of developing annual and multi-year budgets and plans 
• Strong Microsoft Word, Excel, PowerPoint, Project skills. 

Desirable Skills/Experience 

• Building a new business pipeline and successfully securing new income; 
• Experience of working in a complex, multi-stakeholder environment; 
• Passionate interest in refugee or broader charity sector, and the drive to further your fundraising knowledge. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Wednesday 29 May 2024

Interview dates: w/c 03 June 2024 (first round),
w/c 10 June 2024 (second round).

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

We are looking for an energetic Immigration Adviser (OISC L1 essential, L2 desirable) for an exciting position providing immigration advice to individuals in Asylum Support hotels in Islington.

The project is delivered through funding from Islington Local Authority and will will include advice and casework for residents of two Asylum Support hotels in the borough. The project was initially funded to respond to an urgent need for specialist legal advice to assist with asylum questionnaires and has since expanded to support with a range of different advice issues including reinstatement of asylum claims, Asylum Support challenges and appeals work. 

The ideal candidate will have an in-depth knowledge of the issues faced by migrants at risk and refugees/asylum seekers. They will have a good understanding of the challenges faced by those navigating the UK asylum system. They will have experience and a commitment to supporting migrants at risk in need of immigration advice. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders. 

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Our Attractive Benefits Package Includes  

• Opportunities for flexible working arrangements 

• A hybrid work model  

• 25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)  

• You can buy up to 3 days annual leave each year  

• A defined contribution pension scheme  

• Our employee assistance programme offers counselling and support for you 24/7.  

• A season ticket loan to help you spread the cost of your commute  

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help. 

For further details, please contact Daniel Ashwell.

Please see our website to find out more about our work. 

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter. 

Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.

Deadline: 16/05/2024

About RLS 

RLS is a UK charity and a non-profit company in Greece (AMKE). 

Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, litigation, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.

RLS has held a legal aid contract in the UK since 2023. 

About the Afghan Pro Bono Initiative (APBI)

The Afghan Pro Bono Initiative is a specialist casework project delivered by RLS with funding and pro bono assistance from 14 leading commercial law firms. It is a project delivered in partnership with SPI. 

Firm pro bono lawyers are trained and supervised by the project’s two full-time supervising lawyers so that they can then assist with legal casework.

APBI has two core components. The team delivers legal information and support to and within the Afghan community, working together with the Community Engagement and Research Lead to ensure wide access. While the project also provides high quality legal representation in a range of cases for this community. This includes family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. 

APBI then aims to respond to the increased need for legal information, advice and representation of Afghan nationals and their family members forced to seek protection and reunion with family in the United Kingdom following the Taliban takeover. The project is now going into its 3rd year, and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. 

The casework of this project feeds into strategic research, policy and advocacy efforts to make existing ‘safe’ routes to protection (in particular refugee family reunion and resettlement schemes) more accessible and effective, advocate for their expansion and defend the fundamental rights of people on the move by influencing policy and decision making. 

Litigation arising out of the project is actively pursued (where eligible) under RLS’s legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices. 

RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services. 

Key responsibilities and objectives

The post holder will be a staff member of Refugee Legal Support. They will be a participant within the Afghan Pro Bono Initiative project team, which comprises two lawyers (the other being at SPI), a coordinator and a Community Engagement and Research Lead in addition to the volunteer lawyers from the individual commercial firm partners. 
 

Key responsibilities

• Manage a small caseload and provide high quality legal advice and representation to clients;

• Supervise the work of volunteer pro bono commercial lawyers on cases;

• Deliver training to pro bono commercial lawyers;

• Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording; 

• Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners;

• Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes;

• Work in close collaboration with the Legal Director, Programmes Manager and Coordinator to ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s;

• Work in close collaboration with the APBI Coordinator and Programmes Manager to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs;

• Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework;

• Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation; 

• Be an active and collaborative member of the APBI Project team together with the other Lawyer/s, Coordinator and Community Engagement and Research Lead;

• Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies;

• Maintain accurate and confidential records in line with GDPR;

• Adhere to RLS safeguarding policies and procedures at all times. 

Person Specification

Essential

• Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3;

• Experience of asylum casework;

• Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions;

• Experience of online immigration applications; 

• Demonstrable knowledge of legal aid provision and ECF applications; 

• Demonstrable supervision experience; 

• Experience of and commitment to working in a collaborative way on legal cases;

• Good verbal and written communication skills in English;

• Strong organisational skills, including the ability to prioritise work and meet deadlines;

• Strong attention to detail, responsiveness, reliability and dependability;

• Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders;

• Computer literacy;

• Right to reside and work in the UK;

• Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy;

• Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees; 

• Commitment to the aims of the project and the values of RLS.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role. 

Desirable

• Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourable considered;

• Experience of legal aid casework; 

• Experience of conducting immigration appeals and/or public law litigation; 

• Experience of supervising commercial lawyers in a pro bono project setting;

• Experience of preparing and delivering training;

• Interest in collaborating with non-legal colleagues to bring about systemic change;

• Working knowledge of Dari and/or Pashto.

Join the team at Age UK Waltham Forest’s to deliver an exciting Digital Champion Programme Project including assisting to identify older people who would benefit from support to get online and use technology. You'll play an active role in promoting digital inclusion services across the borough and directly support older people with their digital skills development, in person and remotely.

Community Support Worker

We are looking for a very motivated and able Community Support Worker to support the Community Connections Team to meet the relevant requirements of the Community Connections contract.

Position: Community Connections Support Worker

Location: Epsom

Hours: Part time,  18 hrs a week (TBA)

Salary: £12,985

Contract: Permanent

Benefits: Pension, Employee Assistance Programme

Closing date: 05/06/24

The Role

The Community Support Worker will be required to work alongside the full-time area Co-ordinators to support activities and groups and carry out one-to-one initial appointments for people residing in Surrey.

This will involve attending some groups in venues across the Surrey Downs area, to assist in the facilitation of groups to ensure they run safely and meet the needs of the clients.

The role will also involve supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.

Key responsibilities include:

• To support groups, courses and activities and work with the Community Connections Team to produce a quality service.
• Supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.
• To support the area co-ordinators in maintaining contact with those using the service via differing methods.
• To work with the area co-ordinators to contact clients who are not currently engaging to ascertain their current needs and update records accordingly.
• To be able to assess risk on a daily basis and react accordingly.
• To motivate people attending groups, activities, and one-to-one sessions.
• To promote “if you don’t do it, it doesn’t happen” attitude.
• To work with volunteers helping out with groups and activities.
• To work with the team of professionals and communicate well with colleagues working from different locations.
• To maintain databases and undertake any other administrative duties.
• To work collaboratively with other departments.
• About You

You will have experience of working directly with vulnerable adults (preferably with mental ill-health)

You will also have:

• Experience of working within the health & social care sector.
• A demonstrable understanding of the needs of vulnerable groups.
• Knowledge of Mental Health sector and relating issues.
• Good communication skills (oral and written)
• Ability to work on own initiative as well as part of the team.
• IT literate in MS Office, Excel, Virtual Platforms, Social Media and Networks.

Please note: A driving licence is desirable, however candidates without a driving licence will be invited to demonstrate how they could fulfil the requirements of the role without one.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

You may also have experience in areas such as Mental Health, Mental Health Support Worker, Mental Health Care Worker, Mental Health Practitioner, Mental Health Case Worker, Mental Health Outreach Workers, Mental Health Coordinator, Health Support Worker, Health Worker, Care Worker, Support Worker.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Here are the top four things to be excited about:

• Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
• A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
• A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
• Take on a leadership role within THET, contributing towards the strategic direction of the organisation.

What is expected of you in the first six months?

• You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
• This includes running the grants selection, award, contracting and onboarding process
• You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
• You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.

MAIN RESPONSIBILITIES

Programme Management

• Coordinate staff and implementing partners to ensure the timely completion of deliverables.
• Quality assure the application of THET’s grant management processes by other team members.
• Ensure compliance with donor/country agreements, regulations and requirements.
• Identify, track and manage programmatic risk.
• Ensure effective communication with partners, donors and other stakeholders.
• Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
• Oversee the quarterly reporting process to donors.
• Coordinate and support workstream leads within the project.

Programme quality and design

• Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
• Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
• Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
• Contribute to the delivery of capacity development interventions for grant holders and THET staff.

Monitoring and Evaluation

• With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
• Lead the quarterly and annual reporting and analysis review process with institutional donors.
• Write project reports and programme reviews, and coordination of donor reporting as appropriate.
• Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
• Coordinate visits to project implementation sites for monitoring and audit purposes.
• Facilitate learning and sharing of good practices across programmes and the wider organisation.

Team Support and Line Management

• Line manage members of the Programmes Team (1-2 Programmes Coordinators).
• Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
• Lead the induction process for new Programmes Team members and other THET staff when required.
• Work with colleagues from across the team to identify areas for improvement and strengthening.

Miscellaneous

• Attend and present THET’s work at UK and international events, including the THET annual conference.
• Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
• Contribute to the strategic direction of THET and play a leadership role in the Programmes Team

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.

This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.

This post is UK based and you will require current and valid permission to work in the UK.

This new role has been established to lead and implement the audience and business growth 
strategy for ICA audiences alongside developing and delivering a sustainable, entrepreneurial 
and revenue generating business growth model.

KEY RESPONSIBILITIES

Strategic Philanthropy 

• Lead, develop and implement a Business Growth strategic plan that brings a mix of 
  sustainable income derived from individual giving, trusts and foundations and corporate 
  sponsorships
• Work with the Director to develop strategic revenue generation opportunities across the 
  business and key ICA stakeholders
• Lead a Fundraising team to research prospective donors and supporters and build a 
  pipeline of donor acquisition, including bespoke donor packages
• Collaborate with strategic partners on the development of compelling partnership 
  funding/income/business growth proposals
• Maintain an overview of trends and developments in fundraising and business growth 
  across the artistic and cultural sector
• Contribute to business growth and fundraising forecasts to the annual and longer-term 
  strategic business planning process.
• Ensure effective CRM measures are in place and leading on timely and applicable 
  communications to key stakeholders including audiences, funders and members
• Alongside the Director, personally steward relationships with major individual donors 
  and key decision makers in trusts and foundations
• Lead on data collection processes and analytics in relation to audiences, participants and 
  donors. 

Audiences & Communications

•  Lead, develop and implement an Audiences and communications strategy alongside the 
  ICA’s internal and external colleagues and PR agencies
• Lead marketing campaigns for ICA’s work and manage a range of activity that supports 
  ICA to meet its organisational objectives
• Maintain and develop ICA’s brand in international, national and local markets, ensuring
  ICA’s identity is maintained across all communications channels
• Oversee the ICA platforms including its website, socials, media and the overall user 
  experience to ensure that they serve the organisational objectives
• Develop and deliver a coherent marketing and communications strategy that promotes
  ICA, and enables the institution to meet its income targets
• Develop, implement and maintain ICA’s overall digital and social media strategy
• Stay appraised of new opportunities for promoting ICA
• Alongside the Director and in consultation with ICA’s external PR agency as needed, lead 
  on PR strategy and response plans
• Provide support, direction and guidance for any crisis PR and comms strategies, 
  overseeing their subsequent implementation
• Ensure due diligence to GDPR is met across ICA’s Marketing and Communications 
  activity
• Oversee data collection processes and analytics in relation to audiences, participants 
  and donors
• Control the marketing budget to ensure that resources are managed as effectively as 
  possible, and that all spend delivers against key departmental objectives.

Governance & Reporting 

• Ensuring all fundraising and business growth activity is ethical and fully compliant with 
  relevant UK charity and financial management regulation
• Leading the Fundraising team to complete all business growth/fundraising reporting as 
  required including Arts Council England NPO reporting
• Reporting to the Director and Board of Trustees on the strategy and delivery of the ICA’s 
  business growth with the ability to flex and respond effectively when variances arise
• Reporting to the Finance and Audit sub-committee

Team Management

• Play an active and highly collaborative role as a full member of both the Executive 
  Leadership Team and Senior Leadership Team
• Line Manage roles of Senior Development Manager, Development Manager, Audience 
  and Marketing Manager, Membership Manager, Editions Coordinator, Ticketing & 
  Membership manager, ensuring person specific objectives are set in line with the ICA’s 
  strategic mission & KPIs, as well as supporting staff’s ongoing development and 
  appraisal processes
• Contribute to the wider organisation’s implementation of business initiatives and 
  transformation
• Working alongside members of ELT and SLT, deliver a consistent, empathetic and 
  pragmatic leadership

KEY REQUIREMENTS 

• Extensive and tangible experience in developing and delivering a communications 
  and audience development strategy within the arts and culture sector
• A demonstrable experience in business growth and implementation especially in 
  relation to revenue opportunities, trusts and foundations, individual giving and 
  corporate sponsorship ideally within the arts and culture sector
• Experience of personally managing relationships with high value individual, 
  organisational and institutional donors
• A clear track record of meeting income targets
• A clear track record of effectively managing both internal staff members and external 
  consultants/agencies and audience development strategy and implementation within 
  the arts and culture sector
• Knowledge of the practical application of effective CRM systems both across audiences 
  and funders
• Awareness of legislation governing fundraising activity by charities in the UK. 

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is an exciting new role in Prostate Cancer UK’s Health Information and Clinical Support team. The team delivers a wide range of high-quality services directly to anyone affected by prostate cancer or prostate disease, as well as supporting a range of activity charity-wide that requires clinical expertise.

Many men, and their friends and family, don’t know the risk factors of prostate cancer – and when they do, they don’t know what to do next. We want a world where every man over 45 in the UK understands their risk of prostate cancer and has the tools and information to navigate it. Our online risk checker is a good place to start, but this role will be a crucial additional source of information for men and their loved ones. 

As a Risk Information Officer, you’ll deliver the charity’s pilot Risk Information Service, providing information and support to men at risk of prostate cancer, and their loved ones, via the telephone. This is a non-clinical role, but you’ll discuss callers’ risk of prostate cancer along the lines of the predominant risk factors (age, ethnicity, family history and BRCA gene status). If necessary, you’ll also support them to seek a PSA blood test from their GP and on occasion routing callers who have more complex clinical questions back to the Specialist Nurse service.

You’ll play a key role in developing the pilot – contributing to conversations and decisions around how to adjust and improve the service in its early months. You’ll also report back on your calls, to help the charity develop its broader understanding of information and support needs when it comes to prostate cancer risk and the PSA blood test.

Reporting into the Clinical Services Senior Officer, you’ll have close and regular contact with assigned Specialist Nurses so that you feel at ease in sharing prostate cancer related information with callers, and in maintaining the boundaries and scope of the service day-to-day.

This is a service pilot with the Risk Information Officer role being a fixed term for the duration, with the potential to make the role permanent based on the pilot’s success.

What we want from you

You’ll be a compassionate and resilient communicator; you may be speaking to a caller who is anxious about their risk of prostate cancer. You’ll be a great listener, hearing callers concerns and offering a supportive and empathetic response. Although this is a non-clinical role, with your existing understanding of the healthcare system in the UK, you’ll be willing to learn the basic knowledge of prostate cancer and use the appropriate associated terminology.

You’ll be comfortable in handling more complex conversations, but with self-awareness to recognise your limitations in offering support and recognising clear boundaries of guidance being provided and be able to direct to our Specialist Nurses when needed.

Experience in using a CRM system will be advantageous in this role and any experience with a helpline or providing support or information over the phone will be beneficial in your role.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Monday 27th May 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled between Monday 3rd and Friday 14th June 2024. As part of the interview process, we are looking to complete an interview activity which will be in the format of a mock phone call with more details provided at the time.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We're looking for an enthusiastic and dynamic Operations Lead who will ensure the smooth running of CCX day-to-day operations. As lead of the Operations Team, you will oversee the finance, HR, coordination of data, IT applications and integration, and corporate governance functions.

The Gregory Centre for Church Multiplication (CCX) helps the Church make disciples in new and renewed ways. We work with willing partners across the Church to catalyse multiplication, equipping leaders through adaptive learning pathways.

We are an agile missional centre, on the edge of the institution. Our team seeks to be audacious, holding a God-shaped ambition; generous; and committed to working together.

CCX’s organisational structure is a hybrid management model, blending elements of both functional and project-based structures. Project teams are formed to address specific initiatives, tasks, or delivery projects. These teams are cross-functional, comprising individuals from different specialties, typically with a project manager working under the direction of a CCX lead. The two core teams of Operations and Media operate as shared services across the organisation.

Under the direction of the Bishop of Islington, a suffragan bishop of the London Diocese, CCX supports church planting and church growth work in London, nationally and beyond.

Collaboration and partnership will be key features of this role, working closely with the Bishop, Chief of Staff, and Team Leads. This role has a strong focus on agile and efficient systems development and improvement, resource optimisation and stakeholder engagement.

They are expected to perform duties with a high degree of independence, initiative, and judgement, including knowing when to resolve issues and challenges directly and when to escalate.

Key Duties and Accountabilities include:

● Ensure the deliverables of the CCX Operations Team are met in accordance with organizational goals and objectives.

● Establish and maintain agile operational structures and systems necessary for CCX's missions, including but not limited to finance, people management, procurement, IT and data management, business applications, corporate governance, and facilities management.

● Manage and supervise staff or contractors within the operations team to ensure effective performance, including roles such as Business Applications Manager, Finance and Office Manager, Data and HR Coordinator.

● Develop, implement, and maintain corporate policies, strategies, and procedures pertaining to finance, human resources, IT, data management, safeguarding, and governance.

● Ensure the capacity and capability to provide support services to CCX team and stakeholders, such as dioceses, church leaders, church planters, TEIs, and Together partners, by recruiting and retaining skilled personnel and providing necessary resources.

This is a full-time role (1 FTE)

There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010 

This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.

We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset.  Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.

As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Benefits of working for RB Mind:

• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
• Contributory pension
• Bonus 1 day of annual leave per year over the festive period [pro rata]
• Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
• Training and personal development opportunities
• Paid time off for medical appointments
• Staff away days and socials

We are looking for an experienced Operations Manager to cover parental leave. 

The successful candidate will have accountability for several key areas of operational delivery of BITC’s programmes across England, Scotland and Wales. This role will ensure the high quality and consistency of performance through these aspects of operational delivery and development, working closely with businesses, internal stakeholders and external partners. This role is responsible for leading and managing a high-performing team, delivering programmes and contractual obligations across their patch. The post holder will lead on driving programme/contractual performance (both KPI’s and financial) motivating and inspiring the team.  They will also have responsibility for ensuring continued funding from key partners and securing new income; monitoring and reporting on this important activity as it contributes to BITC's vision within a set geographical area or programme/project areas.

The successful candidate will have knowledge and experience of:

· Managing the delivery of contract and programmes to meet contractual obligations

· Working with business, schools and/or community organisations to create beneficial relationships

· Providing leadership, motivation and development for a dispersed team to achieve excellent results for businesses and beneficiaries

· Securing funding for impact programmes

This is a fixed term contract for approximately 10 months to cover parental leave. 

The location is flexible - candidates can be based at home or at their nearest BITC office.

The salary level for this role reflects the contractual location and the programme funding.  The salary range is £33,120 to 41,000 per annum (regional) and £36,225 to £44,000 London office based. 

The role is full-time - 35 hours per week.

Closing date: 26 May 2024 at midnight

Interview date: w/c 3 June 2024 

Programmes Manager 

Salary:

£32,000 - £40,000 + £2,000 London weighting

Contract:

1 year contract

Hours:

Full time

Location:

London / Hybrid

People can work flexibly as per Bite Back 2030’s hybrid working policy noting that office based employees are expected to be in the office two days per week. Remote staff are required to travel to our London HQ at least once a month; if you are on a remote working contract, your travel to the London office for team days will be paid.

NB: This role will require occasional travel to schools across England.

Reporting to:

Head of Programmes 

About Bite Back 2030 

We’re surrounded by junk food. From the moment we're born, every second of every day, children are being targeted. Giant companies manipulate them with colourful, cuddly, clever marketing, deceive them with packaging claims and pump products at them that are full of junk. It's become the cultural wallpaper. Now, it risks endangering the health of a generation.

In the UK, nearly a third of children aged 2-15 face a higher risk of food-related ill health in their futures. The good news is, it's preventable. And we're biting back.

Bite Back is a youth activist movement challenging a food system that's been set up to fool us all by:

1) Calling out the manipulation of the junk food giants.

2) Demanding higher standards from food marketing and from everyday food itself.

3) Mobilising and equipping young people in the fight for better food.

We do all this so we can bite back against a global epidemic of food-related ill health.

About Bite Back in Schools 

Bite Back has delivered our youth social action programme — Bite Back in Schools— to over 120 schools over the last two years. Working with secondary schools, we have supported over 2,000 11-14 year olds to plan and deliver social action projects to prioritise child health by improving their school food. This could be by making nutritious and sustainable food the norm by increasing the flow of healthy options in their canteens, or by redesigning the school food experience to put healthy options in the spotlight.

With funding awarded from the #iWill Fund, we are recruiting a brilliant cohort of schools who will join the programme in September 2024. Our programme model combines an assembly delivered by a Bite Back young ambassador, five hours of curriculum time sessions for a whole year group, and our ever-popular and impactful School Food Champions (SFC) extra-curricular club. You can read more about our offer for schools here. 

Role Description

The Programmes Manager plays a key role supporting our community of schools during their time on the programme. They will support the design and lead on the delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact.

The Programmes Manager  will report to the Head of Programmes, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams, working within our Strategy and Delivery Function. 

Key responsibilities include:

Relationship management

• Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools. 

• Lead communication with all schools, being the first point of contact for the coordinator and lead teacher in each school.

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (in partnership with our external evaluators).

• Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.

Community management 

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.

• Design and deliver training and webinars for schools.

• Lead on the design and delivery of competitions for schools.

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.

• Drafting of termly newsletters and regular emails to schools.

• Create case studies and collate material to share with our comms and digital teams.

• Encourage teachers and pupils to use the new Bite Back digital platform to share their stories and projects, and take part in broader Bite Back campaigns.

• Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Head of Programmes on the design of these processes.

Project management of systems and operational support

• Manage the SFC inbox, dealing with enquiries from schools and other partners.

• Process invoices related to the programme, liaising between schools and the Bite Back accounts team, and monitoring the monthly total payments made to schools.

• Manage the budget for specific areas of programme expenditure, such as merchandise and Ambassador training. 

• Creating and uploading new high quality session plans, resources and materials to our digital  platform as required.

• Design and maintain reporting systems to monitor levels of engagement of individual schools, flagging concerns and proactively finding ways to mitigate issues to ensure schools remain on the programme.

• Management of programmes section of Bite Back CRM system, keeping data up to date and accurate, and developing reports to share programme data with team and funders.

Programme design and improvement

• Identifying opportunities to optimise the potential of our programmes and proactively making suggestions for continuous improvement to our user experience, programme design and systems. 

• Proactively seek feedback on customer satisfaction, impact and service improvement and use this to inform suggestions for improvements.

• Feed your ideas into programme delivery and development.

• Support new pilots and interventions, including testing innovative ideas on the ground, as requested to enable Bite Back to develop our suite of programmes and maximise opportunities for new work to further our mission across the school sector.

Skills / Experience (required)

The ideal candidate would have the following experience and qualities:

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• A proven record of building relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people and simple to deliver for teachers 

• Strong understanding of the education sector and experience of working with schools and teachers. 

• Experience of youth facilitation and / or delivering training. 

You will be able to show the following qualities:

• A bold and open mind - you will be prepared to think differently about issues.

• A level head - you will be comfortable working both reactively and proactively.

• A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

• Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.

• Resilience - you will be prepared to keep going or as our values say, set back won't set you back.

• A passion for our mission.

Skills / experience (desired):

• Experience of working with CRM systems particularly Salesforce.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health. 

• Experience of managing budgets.

Part-time – 22.5 hours per week

(Working Hours will be scheduled between 9.30am and 8.00pm)

 The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.

We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.

This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.

You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.

We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.

The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.

You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.

The candidate will have excellent skills, when carrying out duties of the post.

Closing date: Friday 24th May at 5pm

Interviews: TBC

Shortlisted candidates will be required to take a 30-minute test

The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.

Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.

You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.

We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.

This role is about;

• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);

• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;

• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;

• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and

• helping to ensure the charity continues to understand the developing needs of its Members.

Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.

All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.

You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.

The selection process:

• Applications close: Sunday 19th May 2024

• Long-listing:

• Selection Task sent to Long-Listed candidates: Wednesday 22nd May

• Deadline for return of Selection Task: Sunday 29th May

• Short-Listing

• Online Interviews (via MS Teams): Friday 7th June

As you can see above, if you are shortlisted, you will be sent a selection task.

This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.

The Intention of engaging with this community will be to:

• Raise awareness of The Ripple Pond and its services with this community.

• Increase our understanding of this community’s needs.

• Increase the charity's Membership (service users) from this community.

We wish you luck in your application