This is an exciting opportunity to contribute to getting more people cycling, more safely, more often, through high-quality cycle education. We are looking for a well-organised and committed individual with experience managing processes associated with training, qualifications, grants and/or customer services in the voluntary, public or private sectors.
Bikeability was launched in England in 2007 and is currently backed by £12 million per year from the Department for Transport. In February 2020, government announced Bikeability will be offered to every child in England in this parliament, up from 50% currently. As a Charitable Incorporated Organisation, the Bikeability Trust advances the education of the public in general (and particularly amongst children) on the subject of cycling. High-quality cycling education enables confident and enjoyable cycling, raises awareness of skilful cycling among all road users, and contributes to better transport, health and wellbeing.
The Bikeability Trust manages, monitors and quality assures the delivery of the Bikeability programme for government, promotes the effectiveness of Bikeability, distributes Bikeability award materials, and registers local Bikeability providers and instructors. The post holder will work with a small team on Bikeability grants administration, provider and instructor registration, external quality assurance, award materials orders, and customer service functions that support the delivery the government’s national cycle training programme.
The successful applicant will have:
- A first or higher degree
- Excellent organisational and customer care skills
- Strong written and oral communication skills
- Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Skype
- Ability to work effectively as part of a team and independently
- An interest in cycling and training
- It is also desirable that the post holder has experience of one or more of the following
- awarding organisations
- quality assurance
- grants administration
- education and training.
Please send a two-page curriculum vitae accompanied by a one-page letter of application and your completed equal opportunities monitoring form by 6 April 2020. Shortlisted candidates will be interviewed during the week of 13 April 2020.
The Bikeability Trust is a Charitable Incorporated Organisation whose object is to advance the education of the public in general (and particul... Read more
The client requests no contact from agencies or media sales.
Our mission is to provide appropriate support, in a prompt and sympathetic manner to jockeys past or present who are injured or in need. The fund has grown in the last few years which has enabled us to widen the support we are able to offer to our beneficiaries.
The successful candidate for this new role will have the opportunity to provide strategic and operational input including defining a compelling Welfare strategy for the fund. They will play a key role in the development of our Welfare service, working closely with our clinical and rehab teams and leading our team of committed Almoners.
The role will assume responsibility for the efficient running of our 3 rehabilitation centres in Malton, Lambourn and Newmarket. The successful candidate will need to be based within a 1.5-hour commute of the Newmarket office.
Purpose
Reporting into the CEO and working as part of the senior management team to assume responsibility for the efficient running of all welfare and operational services including a team of Almoners and 3 Rehab Centres.
The Head of Operations will be responsible for defining the welfare strategy for the IJF for the short, medium and long term. The role will be integral in taking the lead in implementing frameworks and structure to work within, driving consistency and monitoring compliance across all areas of responsibility.
The Head of Operations will support the implementation of strong operational process and procedures to aid connectivity between departments and to enable the fund to ensure a seamless service is delivered
Responsibilities
• Define and implement an appropriate welfare strategy for the next 3 – 5 years including service levels to active and non-active beneficiaries
• Manage and support the team of Almoners, ensuring consistency across the service provided to our beneficiaries
• Review the existing welfare offering to beneficiaries, proposing and implementing new ways to support
• Implement befitting reporting mechanisms to ensure an up to date view of beneficiary information at any one time
• Develop, implement and review operational policies and procedures
• Work with the Clinical team to determine the links between welfare and clinical and develop the associate working practices to ensure a seamless interaction between the two
• Develop a plan to improve the connectivity between Almoners & Rehab Centres including clear agendas for tether days
• Support Operational management of all IJF Rehab Centres (Jack Berry House/Oaksey House/POSH) and its infrastructure (excluding finance & IT)
• Liaise and build on external partnerships with associations including Racing Welfare, British Horseracing Association & Professional Jockeys Association
• Project management of all new infrastructure developments
• Ownership for business continuity processes
• Lead on ongoing improvements to the cost and quality of the operational services
• Work with the CEO to prepare and update appropriate risk assessments in relation to the Almoner role
• Create an Almoner toolkit and associated training package to aid in future onboarding
• Be responsible for individual development plans and succession planning within the team
Person Specification
• Experience of managing operational services within a welfare or service provision
• Experience of turning strategic vision into reality
• Proven understanding of the welfare sector including regulatory requirements
• Strong experience of implementing process and structure that supports connectivity and scalability
• Strong project management skills with the ability to multitask and handle competing priorities
• Demonstrable experience of leading and managing multi-disciplinary teams
• Excellent verbal, written communication, presentation and interpersonal skills
• Strong influencing skills, able to work intuitively
• Excellent organisational skills and initiative and a strong sense of responsibility
• Excellent numerical and IT skills, particularly systems and databases
The Injured Jockeys Fund was the brainchild of founding Trustee and past President John Oaksey and came about following the devastating acciden... Read more
The client requests no contact from agencies or media sales.