132 Communication manager jobs in Belfast
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The Role
This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.
The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.
This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.
You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.
You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.
What We Offer
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26 days annual leave + bank holidays (33 days total)
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Festive Period break (avg 7-10 working days)
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Flexible working hours
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Mostly remote working with in-person attendance for relevant events
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Travel expenses covered
Key Responsibilities
1. Strategy, Planning & Coordination
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Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.
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Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.
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Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.
2. Content, Storytelling & Brand
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Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.
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Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.
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Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.
3. Digital, Social & Campaigns
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Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.
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Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.
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Keep our website and email communications current, grow audiences and use performance data to improve activity.
4. Content Capture & Creative Production
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Plan photography, video, testimonials and other content across services and events.
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Attend selected activities to capture or coordinate content, managing external creatives where needed.
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Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.
5. Community Reach & Service Communications
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Clearly communicate our services, who they are for and how to access them.
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Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.
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Use feedback to make communications clearer, more accessible and effective.
6. Partnerships, Fundraising & Impact
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Support fundraising and partnership communications, clearly showing the value and impact of support.
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Create materials, stories and case studies using service data, feedback and testimonials.
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Work collaboratively with external partners on developing and promoting partnership communications.
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Help communicate organisational progress and strengthen relationships with supporters, funders and partners.
7. Media & Responsive Communications
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Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.
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Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.
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Prepare appropriate messaging where public or reputational issues arise.
8. Insight & Improvement
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Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.
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Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.
Person Specification
Essential
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Experience in a charity, community or purpose-led organisation.
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Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.
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Strong communications, marketing or content experience, including multi-channel campaigns.
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Strong digital and social media experience, including websites, email, audience growth and performance insight.
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Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.
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A strong understanding of brand, tone of voice, accessibility and inclusive communications.
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Sound judgement when communicating about sensitive or contentious subjects.
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A collaborative approach, with the confidence to work independently and own projects from idea to delivery.
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Experience managing external creatives, freelancers or agencies.
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A hands-on approach and willingness to personally produce much of the charity’s communications.
Desirable
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Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.
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Media relations or PR experience.
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Experience producing or commissioning photography and video.
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Experience supporting fundraising, partnerships or impact communications.
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Experience managing staff, freelancers or volunteers.
The Person
We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.
The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.
You will spot strong stories across the charity and turn them into effective communications.
You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.
You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.
What You'll Help Us Achieve
Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.
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Reach more trans+ people who could benefit from our services.
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Tell our story and demonstrate impact.
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Strengthen relationships with supporters, funders and partners.
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Grow national recognition of Not A Phase.
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Improve communications across the organisation.
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Celebrate trans+ diversity, creativity and achievement.
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Ensure our work is seen, understood and valued.
Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
Team:Research & Engagement (Philanthropy & Partnerships)
Location:Homebasedwith ad-hoc travel throughout the year
Work pattern:35 hours per week, Monday to Friday
Salary: Up to £45,999.12 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness andexpertiseto make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Stewardship & Communications Manager:
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The Philanthropy & Partnerships Communications and Stewardship Manager plays a key role in building strong, lasting relationships between Cats Protection and its most valued supporters.
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Sitting within thePhilanthropy and Partnership’sResearch and Engagement team, you will lead a small team of specialist roles and shape how we communicate, steward and inspire corporate partners, major donors, and trusts and foundations, helping them feel genuinely connected to the difference their support makes for cats.
AbouttheResearchand Engagementteam:
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We sit within the Marketing & Income Generation directorate.
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The Research and Engagement teamsits within Philanthropy and Partnerships andbrings together prospect research,communicationsand events to ensure a coordinated,insight‑ledandsupporter‑centredapproach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.
What we are looking for in our Stewardship & Communications Manager:
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Significant experienceinhigh‑valuefundraising communications and/or stewardship, including working with corporate partners, major donors,trustsand foundations.
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Experience of leading or managing specialist communications or stewardship activity, with directline‑managementresponsibility and/or clear functional leadership.
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Proven experience of overseeing the development ofhigh‑qualitydonor communications,propositionsor cases for support.
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Experience of working collaboratively with fundraisers and senior stakeholders in a complex,multi‑disciplinaryorganisation.
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Experience of balancing strategic oversight withhands‑onsupport, qualityassuranceand delivery under pressure.
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service.
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Salary Finance, which empowers you to take control of your financial wellbeing.
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and much more, which you can learn about
Interested?Here’show to apply:
Application closing date: 21st September 2026
Virtual interview date: 29th & 30th September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams(will include a task)
3. Final stage interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or toparticipatein the recruitment journey.
Making a better life for cats, because life is better with cats
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
The purpose of this role is to support the development and delivery of high-quality digital resources across the Growing Faith Foundation, Young Leaders and FLOURISH programmes. The postholder will work collaboratively across these teams to create engaging digital content and help ensure resources are accessible, well-presented and effectively promoted.
Acting as a key point of liaison between the Growing Faith and FLOURISH teams and the National Society for Education's marketing and communications functions, the postholder will help coordinate content, champion good practice in digital communications and branding, and support the effective sharing of information and resources across teams.
Designing and implementing effective digital learning resources for pupils
Developing high quality digital resources for pupil curriculum programmes, sessions and free resources, with interactive and engaging content that supports pupils' learning journey.
Designing and developing the Learning Management System platforms, ensuring enhanced user experience and interaction.
Evaluating digital trends, educational developments and digital tools to inform digital design.
Supporting the use of interactive digital tools and features within online pupil programmes, working with relevant colleagues and systems to ensure an effective user experience.
Implementing effective digital marketing across the Growing Faith and FLOURISH team
Act as a point of contact for communications and marketing activity across the Growing Faith Foundation, Young Leaders and FLOURISH programmes.
Work collaboratively with the NSE marketing team to coordinate content and ensure alignment with organisational communications, branding and marketing processes.
Support the creation and delivery of digital content, including video and online resources, to engage schools, churches, families and young people.
Champion consistent branding, presentation and digital communications practices across the team's resources and programmes.
Maintain positive working relationships between programme teams and marketing colleagues, helping to facilitate effective communication and information sharing.
Receive and share relevant performance information, insights and engagement data from central teams to support informed decision-making across the programme areas.
Maintain awareness of emerging digital communication trends and social media platforms to help inform content development and audience engagement.
Ensure safeguarding, consent and data protection requirements are followed in the creation and use of digital content, including images, video and other media.
Your job description is intended to reflect your main tasks and areas of work, but is not exhaustive. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
Knowledge/Experience
- Building and maintaining a Virtual Learning Environment, including scripting, creating eLearning content, and instructional design methodology.
- Knowledge of eLearning authoring tools and standards, e.g. H5P and Articulate
- Developing interactive digital design content for school learning programmes
- Developing support systems to enable effective user engagement
Skills & Abilities:
- Creative and engaging communication and story-telling skills, both oral and written, communicate clearly and effectively with stakeholders
- High Proficiency in using a range of IT technology and media to create digital learning content.
- Ability to create and edit digital media, particularly video and online content, for a range of audiences
- Excellent problem solving skills and solution based approaches
- Ability to work to tight deadlines, and flexibility to deal with rapidly evolving priorities
- Self-organised and methodical, with strong attention to detail
- Passionate about making a difference to the lives of children and young people
- Clear enthusiasm for, and commitment to, the Church of England's vision for education
- Willingness to work within the ethos of a Christian organisation, and sympathy with the aims and goals of the Church of England
- Highly pro-active and resilient, demonstrating resourcefulness and energy with a commitment to making a difference
- Flexible and adaptable to changing team priorities with the ability to work efficiently as part of a team.
- Ability to build effective working relationships and act as a connector between teams and stakeholders
- Strong understanding of safeguarding consent and appropriate use of digital content involving children and young people
Desirable
Education:
Knowledge/Experience:
- Creating digital marketing materials using a range of Adobe Creative Suite applications.
- Running social media marketing campaigns across a range of platforms
- Experience of supporting marketing or communications activity within a multi-stakeholder organisation.
- Experience of creating digital marketing materials using relevant design and content creation tools.
- Awareness of social media platforms and their use in organisational communications.
- Experience of interpreting and sharing engagement or performance data to support programme delivery.
- Experience of creating digital materials focused on leadership, character development, collective worship, children's ministry or faith formation.
- Knowledge or experience of GDPR and data protection requirements.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.
Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.
About the role
This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.
The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.
You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.
This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.
The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.
Key Responsibilities
Fundraising strategy and leadership
● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.
● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.
● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.
● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.
● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.
● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.
● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.
● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.
● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.
Pipeline and income generation
● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.
● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.
● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.
● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.
● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.
- · Ensure appropriate due diligence is undertaken and agreements are in place before accepting significant gifts or grants, in line with WSC's policies and procedures.
- · Ensure donations and grants are processed, recorded and acknowledged promptly and accurately, working with the Finance Officer and other colleagues as appropriate.
Grant Management and Renewal
· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.
· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.
· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.
· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.
· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.
· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.
Fundraising Systems, Finance and Reporting
● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.
● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.
● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.
Line management, collaboration and worker-led fundraising
· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.
· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.
· Manage freelancers, agencies or consultants as required.
· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work
· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.
· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.
· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.
· Actively contribute to a values-led, inclusive and collaborative working culture.
· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.
Communications and narrative
● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.
● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.
● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.
Governance, compliance & organisational reporting
● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.
● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.
● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.
● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.
PERSON SPECIFICATION
Please refer to the attached full Job Description and Person Specification for detailed requirements.
Key Essentials:
- Significant experience in fundraising, income generation or business development with a demonstrable track record of securing income from trusts and foundations and statutory sources.
- Experience of building and maintaining strong stakeholder relationships.
- Experience developing and delivering fundraising strategies
- Understanding of charity governance, compliance, fundraising regulation and data protection (GDPR)
- Knowledge of, or strong demonstrated interest in, labour rights, migrant rights and/or human rights issues
- Advanced level degree or equivalent professional experience in Fundraising or a related field
How to Apply
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)
We believe that everyone should be safe, valued and respected at work – no matter our job or nationality


The client requests no contact from agencies or media sales.
Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.
Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.
The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.
Key Responsibilities
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Recruit, onboard and train volunteers
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Deliver induction and ongoing training programmes
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Provide supervision, wellbeing support and reflective practice
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Coordinate rotas, assignments and community outreach activity
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Maintain volunteer records, policies and compliance
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Promote Safeena’s volunteer opportunities across communities and mosques
Person Requirements
Essential
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Experience managing or coordinating volunteers
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Strong organisational and communication skills
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Ability to support volunteers in emotionally sensitive roles
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Knowledge of safeguarding and confidentiality
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Confident delivering training or group sessions
Desirable
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Experience in charity, community or health settings
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Understanding of Muslim communities and culturally sensitive support
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Training in safeguarding, bereavement or cancer awareness
The client requests no contact from agencies or media sales.
As a User Journey Support Manager, you will play a key role in helping social entrepreneurs access the funding and support they need to create positive social change. Working as part of our Social Entrepreneur Support Directorate, you'll be one of the first people applicants engage with, helping them understand our funding opportunities, navigate the application process, and access the right support at the right time.
Working across a range of funds and programmes, you will perform numerous actions such as answering applicant enquiries, assessing applications, managing award communications and delivering pre-application support. Your work will ensure applications move smoothly through the process and that every applicant receives a fair, accessible and inclusive experience.
Alongside delivering high-quality support, you'll help us continuously improve the experience we offer. Working closely with colleagues, you'll identify barriers faced by applicants, contribute to the development of accessible resources and processes, and bring the voice of social entrepreneurs into how we design and deliver our services. If you're passionate about equity, inclusion and helping people turn ideas into lasting social impact, this is an opportunity to make a real difference every day.
This role would suit someone who enjoys balancing people-focused support with strong organisation and attention to detail. You'll be equally comfortable speaking with applicants, managing complex information and data, and working collaboratively with colleagues to improve systems, processes and the overall applicant experience.
We find social entrepreneurs with bold solutions to today's challenges.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.
We are looking for an experienced Volunteering Manager, based in the Midlands, to lead the development of an exciting new volunteering programme, helping us build a diverse, inclusive and engaged volunteer community that brings our strategy to life.
The Role
Home-Based in the Midlands with monthly travel to the London office (EC1V)
The Volunteering Manager will lead the development, delivery and continuous improvement of volunteering within Arthritis Action. This is a new role responsible for ensuring that more people affected by arthritis across the country receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our volunteering activity, in turn enabling volunteers to extend our reach, strengthen communities and increase our impact across the region. The postholder will work closely with the Head of Services and Engagement to develop the relevant polices and strategies whilst also thinking about recruitment, onboarding, training and retention.
Key Responsibilities
Volunteering Development
• Develop a strong understanding of the volunteer journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes.
• Develop approaches to ensure volunteers can increase engagement amongst diverse and underserved communities.
• Implement effective monitoring and evaluation processes to demonstrate impact.
• Work with colleagues to identify opportunities to link volunteering and donor journeys.
• Establish effective onboarding, recruitment, training and retention processes.
• Update existing volunteering policies and strategy documents to bring them in line with practice for 2026 and beyond.
• Work alongside the CEO to support and develop our new Clinical Advisory Panel.
Engagement Building
• Develop and implement an engagement approach that strengthens relationships with existing and potential volunteers.
• Create meaningful opportunities for people with lived experience to volunteer with Arthritis Action.
• Work collaboratively with Communications and Fundraising colleagues to maximise awareness and impact.
• Build relationships with community partners and relevant external organisations to build the volunteering network.
Volunteering Strategy and Development
• Develop Arthritis Action’s volunteer strategy with support from the Head of Services and Engagement, creating a sustainable model that supports organisational priorities.
• With support from the Head of Services and Engagement, establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
• Work alongside staff to create volunteer led services.
Line Management
• Act as the first point of contact for volunteers.
• Responsibility for volunteers supporting the charity.
Data, Insight and Impact
• Use data, feedback and evaluation to understand the effectiveness and impact of our volunteering programme, identify opportunities for improvement, and enhance the experience and contribution of our volunteers.
• Report meaningful KPIs for volunteering and engagement, using the CRM.
Person Specification
Essential
Experience
- Experience of developing and establishing volunteering and volunteer led services within a charity, healthcare or related environment.
- Experience of developing and improving volunteering based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experiences through volunteer led services and volunteering.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Excellent communication and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the Midlands.
Desirable
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 17th September 2026 at the latest.
First-round interviews will take place by Zoom on Tuesday 22nd September 2026. Second-round interviews will take place in the London office on Monday 28th September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief
Please apply with a CV and Covering Letter. Applications without a Covering Letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Become is the national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.
It’s not good enough.
We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.
As the Marketing and Communications Manager, you’ll lead the day-to-day delivery of our marketing and communications work. You’ll turn ideas into action, delivering engaging campaigns, compelling storytelling and consistent communications across all our channels. Working closely with the team across Become, external stakeholders and care-experienced young people to grow our reach, you'll build brand trust and strengthen our position as the national voice for care-experienced young people.
We're looking for someone with a strong background in digital marketing, an eye for design and a passion for amplifying young people’s voices. A natural collaborator, you’ll enjoy working in a dynamic environment that encourages proactive thinking, experimentation and ongoing learning.
Location
Our team work remotely from home, with some required in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.
The Old Street office space is available for team members to work from if preferred/needed. For non-London based team members hot-desking options near you can be requested if required.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we’re keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring form to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.
How to apply
To apply please complete the application form on our recruitment platform by the application deadline.
The application form requires you to:
- Upload your up-to-date CV.
- Provide your answer to each competency question, using between100 and 400 words per answer. Please ensure you provide relevant examples that demonstrate how you meet the required skills and experiences as outlined in the job advert and description.
We also ask you to complete the Equity and Diversity Monitoring Form (this is not compulsory, but can help us identify areas we need to look at within our processes).
The competency questions we would like you to answer as part of the application form (using between 100 and 400 words per answer) are:
- Tell us about a marketing and communications campaign that you’ve delivered to drive change. How did you measure its impact?
- Give an example of when you’ve introduced new digital tools to your team. What were the opportunities and risks?
- Tell us about a time when you’ve supported people whose voices are underrepresented to have their stories heard. What were the key considerations when providing this support?
- We’re a busy team managing proactive and reactive work. Give an example of how you’ve supported a team member’s development alongside competing priorities.
- What is your motivation to work for Become and why are you interested in working for an organisation that supports care-experienced children and young people?
If you have any questions about the role, please contact Victoria Wilson, Head of Marketing and Communications by e-mail (see Become website for contact form).
The deadline for applications to be received is Sunday 13 September at 11:59pm.
Once the deadline has passed your application will be assessed. Become promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.
Interview Details
If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a Young Persons Panel, and a Staff Panel.
Interviews will take place on:
- Young Persons Panel – Wednesday 23 September
- Staff Panel – Thursday 24 September
Please note, you will receive two interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you no longer want to progress your application and you will be withdrawn from the process. We ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
As part of our commitment to fairness in the recruitment process, short-listed candidates invited to interview will be sent the interview questions in advance.
If you have any reasonable adjustments to request for this recruitment process, please advise us on your application form or us via our website.
If you are a care-experienced young person (aged 27 or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager. If you are eligible for PiW and would like to put in a request, please contact us via our website.
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
For a full list of Employee Benefits please see here.
RFE-230398
The client requests no contact from agencies or media sales.
PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team.
About the role
This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time
• Build and manage an individual giving programme.
• Support and build upon the community fundraising activity
• Develop persuasive campaigns, cases for support and donor communications.
• Maintain the CRM and utlise it to its full potential
• Keep accurate records, forecasts and pipeline reports.
About you
You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.
Why join us?
This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.
For an informal discussion and to find out more about the opportunity please visit our website
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
PWSA UK is looking for a relationship-focused fundraiser to grow income from major donors, corporates, trusts and foundations, including pharmaceutical companies. This new role will help build lasting supporter relationships and secure significant gifts that make a meaningful difference for people with Prader-Willi syndrome and their families.
About the role
This is a new role and you will identify, cultivate, solicit and steward prospective and existing supporters, developing tailored communications, proposals and engagement opportunities that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will manage relationships, support donor meetings and events, and maintain accurate donor records and pipeline information.
• Build and manage a portfolio of prospective and existing major donors.
• Research and identify new supporters and relationship opportunities.
• Develop persuasive proposals, cases for support and donor communications.
• Support cultivation, stewardship, meetings, visits and events.
• Keep accurate records, forecasts and pipeline reports.
About you
You will be an excellent communicator, careful researcher and organised relationship manager, with experience in major giving, corporate fundraising, or trusts and foundations. You will be confident working with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.
Why join us?
This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.
Please contact PWSA UK via our website for an informal discussion if you are interested in the job and to find out more about the work of the charity
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
The Fundraising Manager will play a key role in securing sustainable income to enable Amber to achieve its mission. Working closely with the CEO, you will develop and deliver fundraising across a diverse range of income streams, building strong relationships with funders, supporters and partners.
As Amber's sole fundraising professional, you will lead all aspects of income generation, building on established income streams such as trusts and foundations, community fundraising, individual giving and events, while developing income streams that are at an earlier stage, including legacy giving and corporate sponsorship. You will work closely with the CEO and colleagues across the organisation.
This is a varied and rewarding role that combines strategic planning with hands-on fundraising, offering the opportunity to make a direct impact on the lives of blind and partially sighted children through music.
Main duties and responsibilities:
- Planning and Monitoring
- Trusts and Foundations
- Community Fundraising
- Corporate Sponsorship
- Individual Giving
- Events and Campaigns
Providing musical opportunities for blind and partially sighted children, including children with more complex needs.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
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Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
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Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
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Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
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Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
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Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
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Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
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Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
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Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
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Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
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Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
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Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
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Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
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Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
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Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
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Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
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Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
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Monitor communications performance using analytics and performance data, ad use insights to improve performance.
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Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
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Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
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Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
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Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a range of media, from social media content to case studies.
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A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
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An appetite for change, learning and continuous improvement.
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Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
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Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
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Experience of line management, with the ability to support, develop and empower others.
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A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
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Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
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Strong copywriting skills, adapting content for different audiences, channels and formats.
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Experience producing high-quality marketing and communications materials across digital and offline channels.
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Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
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Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
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Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
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Salary: £38,000
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Full time role, or four days per week.
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Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
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Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Information and Education Manager.
Salary: £40,000 - £45,000
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required
This is an exciting opportunity for an experienced health information, content or patient education professional to lead APF’s information and education work, ensuring people affected by pulmonary fibrosis can access clear, accurate, trusted and accessible information when they need it most.
Key responsibilities
- Lead APF’s patient information and education work, setting the strategic direction and developing a clear information and education roadmap.
- Lead the development, review and improvement of patient information across digital, print and other accessible formats.
- Undertake a full review of APF’s website patient information, improving content, structure, accessibility and user journeys.
- Identify content gaps and develop new resources based on audience needs, insight and emerging health information trends.
- Ensure information is clear, accurate, evidence-based, clinically reviewed, accessible and written in plain English.
- Strengthen APF’s processes for content creation, review, approval, publication, updating and retirement.
- Lead improvements to APF’s information distribution and resource ordering processes, balancing accessibility, cost and sustainability.
- Provide strategic oversight of APF’s education programme, supporting the Education and Events Co-ordinator to deliver high-quality sessions and events.
- Oversee education-related events, webinars and APF’s presence at relevant external conferences.
- Manage relationships with freelancers, suppliers and external partners, ensuring high-quality and cost-effective delivery.
- Develop effective evaluation and impact measurement, using feedback, analytics and insight to improve information and education activity.
- Act as an internal adviser on patient information quality, health literacy, accessibility and user-centred content.
- Manage the information and education budget and support funding proposals and business cases where required.
We are looking for:
- Experience drafting, editing or overseeing patient information or health content.
- Experience developing or contributing to information, education or content strategy.
- Experience managing content lifecycles and working with clinicians, expert reviewers or evidence-based content.
- Experience using feedback, analytics, insight or evaluation to improve content and user experience.
- Strong project and programme management skills, with the ability to manage competing priorities and deadlines.
- Experience supporting or managing staff, including setting priorities and reviewing progress.
- Experience managing external suppliers, freelancers or agencies.
- An understanding of health information standards, including accessibility, health literacy, plain English and clinical review.
- An understanding of health misinformation and the importance of accurate, evidence-based communication.
- Strong relationship-building skills and the ability to work with clinicians, people with lived experience, colleagues and external partners.
- Good digital confidence and an understanding of how people find and use health information online.
If you are an experienced health information or patient education professional looking for a role with genuine purpose and impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.