Communication manager jobs in Birmingham
Team: Insight & Data
Location: Remote
Work pattern: 35 hours per week, Mon-Fri
Salary: Up to £36,327.99 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Insight & Data Analysis Officer:
- Provide a data analysis service to all teams across Cats Protection
- Provide clear analytical insight and narrative to support strategy, planning and decision making
- Extract, analyse and interpret data from various systems
- Translate complex data into clear insights for internal stakeholders
- Produce and deliver regular reports, helping teams to measure performance against KPIs
- Use evidence from Cats Protection’s annual CATS Report to inform decision making and shape external communications
- Provide data and insight to inform external communications
About the Insight & Data team:
As part of the Strategy, Planning and Insight Department, the Insight Team provides a data analysis service to all directorates across Cats Protection including Cats Welfare & Operations, Marketing & Income Generation and Advocacy, Campaigns & External Affairs. We are a small team that deliver regular and ad reporting against the charity’s strategic objectives, manage market research projects and provide insight to help the organisation make effective decisions.
What we’re looking for in our Insight & Data Analysis Officer:
- Significant experience of extracting data from systems, analysing the data and creating reports and insights
- Experience using reporting tools such as Dashboards
- Understanding of data analysis software
- Experience of providing a data analysis service to multiple teams
- Experience writing surveys and analysing the results of market research projects
- High level of IT literacy
- A strong communicator
- Excellent planning and organisational skills with the ability to meet deadlines
- Ability to build and maintain positive working relationships with a variety of people and functions
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 4th June 2026
Virtual interview date: 18th & 19th June 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
As a Beat Programme Officer, you will deliver high quality coaching support and guided self-help to individuals experiencing eating disorders and/or their loved ones, fostering early intervention and promoting sustained long-term recovery.
You will effectively manage a caseload of beneficiaries, providing tailored support that fosters early intervention and promotes sustained recovery.
Programme Officers work collaboratively and in alignment with Beat’s values, ensuring the achievement of Beat’s goals and strategy, and facilitating the effective delivery of contracted programme places.
You will be part of a cohesive and high performing team based on the principles of trust, mutual respect and empowerment.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.


Team: Research & Engagement (Philanthropy & Partnerships)
Location: Homebased
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £38,918.33 per annum
Contract: Fixed term for 3 months with possibility of extension
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Corporate Partnerships Communications Officer:
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The successful candidate will be responsible for developing, coordinating and delivering strategic communications opportunities that magnify Cats Protection’s objectives and goals through our Corporate Partnerships.
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The role will work closely with the Corporate Partnerships team to build innovative and impactful communication strategies and marketing plans for current and new partners, as well as generate creative ideas for prospects.
About the Research and Engagement team:
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We sit within the Marketing & Income Generation directorate.
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The Research and Engagement team sits within Philanthropy and Partnerships and brings together prospect research, communications and events to ensure a coordinated, insight-led and supporter-centred approach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.
What we are looking for in our Senior Corporate Partnerships Communications Officer:
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Significant corporate partnership account management experience with particular expertise in the creation and delivery of partner marketing communications
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Extensive experience of developing strong relationships with supporters/ clients/colleagues
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Experience of developing bespoke propositions/presentations/proposals
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Experience of working with marketing teams to develop marcomms campaigns
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Significant charity experience
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service.
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Salary Finance, which empowers you to take control of your financial wellbeing.
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 1st June 2026
Virtual interview date:TBC – Applications will be reviewed as they are received
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Performance and Insight Coordinator
Full time, 37.5 hours per week
Remote (UK), home working with regular travel
Salary £39,004 per year, plus benefits
About the Role
Here at Fire Fighters Charity, we are here to help all serving and retired members of the UK’s fire family to live healthier and happier lives.
We’re looking for a Performance and Insight Coordinator to help us better understand our performance, impact and relationships, and use that insight to drive improvement across the organisation.
Working within our Change and Innovation team, you’ll play a key role in bringing together data, feedback and relational insight from across the organisation and our partners. You’ll gather and analyse both quantitative data (such as service performance and reach) and qualitative insight (including staff feedback, stakeholder views and “soft signals”) to build a complete picture of how we’re performing.
You’ll work closely with colleagues across teams and with external partners, including Fire and Rescue Services (FRS), to capture and analyse relationship insight. By connecting this with performance data, you’ll help identify emerging trends, risks and opportunities.
A key part of the role will be turning complex information into clear, actionable insight. You’ll produce dashboards, briefings, heatmaps and reports tailored to different audiences, enabling teams and leaders to make informed decisions and continuously improve.
You’ll also support strategic planning and innovation by feeding insight into change activity, tracking learning, and helping embed a culture of reflection, feedback and improvement across the organisation.
This role is subject to a basic DBS check.
About You
You are confident working with both data and people, able to bring together numbers, feedback and observations to tell a clear and compelling story.
You’ll have experience in a role involving data, as well as research, engagement or service delivery, with a proven ability to analyse diverse information and translate it into meaningful insight. You’re comfortable working across teams in a complex organisation and understand the importance of strong stakeholder relationships.
You’re a skilled communicator, able to present information clearly to a range of audiences, including senior leaders and non-specialists. You’re also highly organised, able to manage multiple priorities and work collaboratively across geographically dispersed teams.
With strong emotional intelligence and listening skills, you can create safe spaces for feedback and ensure insight is captured consistently. You’re comfortable navigating ambiguity, spotting patterns, and identifying what matters most.
You’ll also bring:
- Experience working with both qualitative and quantitative data
- Strong analytical and problem-solving skills
- Experience using data visualisation tools (Tableau strongly preferred), Microsoft applications, and CRM systems (. previous ues of Salesforce is advantageous)
- A proactive, flexible and solution-focused approach
- A commitment to continuous learning and improvement
Above all, you’re motivated by using insight to drive positive change, improve services, and strengthen relationships.
How to Apply
Please submit your application via our online portal, no later than midnight on 7 June 2026.
Interviews are planned for week commencing 15 June 2026.
If you need support or adjustments to enable you to make your application, please contact the People Team directly.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Partnerships Development Lead will be responsible for proactively generating significant income from five and six figure corporate partnerships.
You will manage the new business pipeline, identify new opportunities with prospective corporate partners and develop lasting relationships with them. You will develop compelling applications and creative partnerships proposals securing new and exciting partnerships for Child Bereavement UK.
Main Responsibilities
- Lead corporate new business development to drive the growth of corporate partnerships.
- Develop, manage and steward a portfolio of partners by building strong relationships to maximise multiyear giving and growth.
- Work alongside the Head of Corporate Partnerships and Commercial to support the development and implementation of a new Partnerships strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and key account plans.
- Research and identify new corporate prospects who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
- Prepare and present highly customised, compelling funding proposals to prospective corporate prospects.
- Make effective and targeted new business calls, including warm and self-generated leads.
- Work closely with the Corporate Partnerships Account Manager to deliver a thorough on boarding process ad handover for new accounts.
- Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership with Child Bereavement UK.
- Maintain an awareness of corporate giving trends, news, events and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
- Develop new corporate partnership products to cultivate new donors, and work alongside the Director of Income Generation and Head of Corporate Partnerships on the introduction of a new Development Board.
- Work closely with the Regional Fundraising Managers to spot new opportunities.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Essential
- Experience of working in corporate fundraising, including being confident in pitching and writing proposals for a corporate partner audience.
- Experience of prospecting and new business development.
- Experience of securing 5-6 figure partnerships from corporates.
- Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
- Highly professional, flexible and committed to achieve and exceed KPIs.
- Exceptional communication skills both written and verbal.
- Strong influencing skills.
- A self-starter with strong team working skills.
- Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities
- Strong presentation skills
Desirable
- Understanding of child bereavement.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
Senior Stories Officer
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Senior Stories Officer
The Senior Stories Officer is responsible for sourcing, developing and sharing powerful lived‑experience stories that bring Bowel Cancer UK’s mission and impact to life. The role leads the ethical gathering, crafting and distribution of case studies across channels including media, digital, social media, fundraising materials, campaigns, partnerships, and internal communications.
The postholder will work closely with people affected by bowel cancer, ensuring their experiences are represented sensitively, accurately and in an informed way. They will also support colleagues across the charity to use stories effectively, maintaining a central story and assets bank, and safeguarding processes.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
National sight loss charity, Retina UK is currently recruiting for a personable, motivated Senior Research Coordinator with experience in communicating science to a lay audience, who is educated to degree level in a biomedical or clinical science, and has excellent presentation and planning skills.
Key responsibilities will include ensuring effective communication of research into inherited sight loss, including the projects we fund, to our community, fundraisers, supporters and staff and measuring the impact of our research programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Bipolar UK
Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.
We are entering an exciting new phase following the launch of our co-produced three-year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self-management support, and build understanding of bipolar across workplaces, services and communities.
At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.
Purpose: The Peer Support Officer role will work within Bipolar UK’s Peer Support Line team to support our community through telephone and email support across the UK.
The role involves using your skills and knowledge to support people affected by bipolar disorder with support requests and providing information and signposting to people via email and telephone. The successful applicant will also manage service reports in Salesforce, report back regularly to the management team, as well as developing links with other mental health services or appropriate agencies.
Though Bipolar UK does not offer Crisis Support, the successful applicant may have to direct members of our community experiencing a crisis to relevant services and will also be responsible for recognising and reporting Safeguarding incidents within the bounds of Bipolar UK’s Safeguarding Policies.
The position requires good personal interaction and the ability to empathise with service users while remaining calm and considered in sometimes difficult situations. This is a varied and hands on role and we are looking for someone with good communication (verbal and written) along with good organisational skills. Bipolar UK will offer the successful applicant regular support and engagement with the team, as well as reflective practice sessions throughout their service with the charity.
The Peer Support Officer reports to the Services Manager who manages this service. This will be a home-based role with occasional travel, such as team days/meetings/training.
Why join us?
This is an opportunity to provide practical, non-clinical information and peer support to our community, including family and loved ones. Our Peer Support Line is often a first point of contact, offering a listening ear, helping to reduce isolation, and signposting people to relevant information, services, research and campaigns.
You will join a team of highly skilled colleagues who share the same passion to support our community in a safe and appropriate way.
Specific Responsibilities
- Act as an initial point of contact with the charity for all enquiries about our services
- Act as an initial point of contact for all people affected by bipolar disorder seeking support, information and signposting
- Direct enquiries for Bipolar UK’s additional services, including understanding Bipolar UK’s specific resources and training opportunities for workplaces and connections for research
- Build and maintain relationships with existing volunteers and with volunteers expressing interest in supporting Bipolar UK
- Ensure that all service provided by both the postholder complies operationally with Bipolar UK policies and procedures, including safeguarding and data protection postholder must handle personal/special category data confidentially and in line with policy/UK GDPR
- Contribute to the development and delivery of new formats of peer support in a spirit of co-production
- Ability to work flexibly and responsively, responding to urgent requirements
- To ensure that all support information and signposting options are kept up to date
- To complete all support records in a timely manner
- Reporting all Safeguarding concerns and crisis incidents in line with Bipolar UK’s relevant policies
- To work with community mental health teams and other interested stakeholders to promote the services of the charity
- To act as an advocate for Bipolar UK within your work
- Willing to travel within the UK as deemed appropriate by the organisation, reasonable adjustments are available.
- Other duties deemed appropriate by the Chief Executive to assist in achieving the aims and objectives of the charity
Person Specification
The successful candidate will have:
- Understanding of lived experience and peer support
- Ability to work as part of a team and individually using own initiative
- An understanding and awareness of safeguarding
- Ability to work autonomously and at times remotely from line manager
- Experience of data collection and monitoring
- Excellent communication skills
- Excellent organisational skills
- Be competent in the use of Microsoft 365 products including Outlook and other Microsoft Office programmes
- Experience of delivering peer support in paid employment or as a volunteer
Our Commitment to Equality, Diversity & Inclusion
Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.
All recruitment decisions are based solely on skills, experience and suitability for the role.
Data Protection
Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.
Safeguarding
All employees are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.
The successful candidate will likely have:
- Experience of partnership working with statutory and third sector organisations
- Lived or professional experience supporting people affected by bipolar, or severe mental health conditions.
How to Apply
Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.
Please submit your CV online to CharityJob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK
Closing date is 9am on Monday 25 May 2026.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The Life Coaching service empowers and encourages individuals to bring about lifestyle changes that will help to restore confidence, hope, purpose and facilitate positive progress. The Life Coaching Co-ordinator will be first point of contact for all referrals into the Life Coaching service and will arrange appointments and complete the initial telephone triage, as well providing and co-ordinating a comprehensive administration service, updating CRM and liaising with our associate coaches. Alongside the co-ordination of administrative services, the Life Coaching Co-ordinator will work with a small caseload of coaching clients, supporting individuals with a time limited, outcome focused coaching approach, including development of personal skills and coping strategies to enable individuals to make lasting positive change. The Life Coaching Co-ordinator will be committed to working towards a qualification in Life Coaching (minimum level 3).
Key responsibilities
· Co-ordinate and complete all administrative tasks for referrals into the Life Coaching Service.
· Co-ordinate and complete triage appointments, explaining the purpose of Life Coaching and assessing suitability for the service, while remaining objective and professional.
· Signpost or refer individuals to alternative services within Ben if Life Coaching assessed as not being suitable, ensuring that all individuals feel well informed and encouraged to access appropriate support.
· Co-ordinate and maintain the waiting list for Life Coaching.
· Manage a small caseload of individuals for 6- 8 sessions of Life Coaching in a time limited, outcome focused approach whilst working towards a Life Coaching qualification.
· Attend monthly professional coaching supervision with the life coaching team and caseload reviews with the Life Coaching Manager.
· Attend and actively engage with the Life Coaches weekly team meeting.
· Encourage and empower individuals to identify their goals and aspirations, setting out actions and using coaching tools and techniques to support their individual’s needs.
· Inform Case Managers and other referral sources of waiting times, ensuring effective two-way communication about individuals referred to the Life Coaching service.
· Identify any SASH or Safeguarding concerns and escalate where appropriate any case/situation where any individual is deemed at risk.
· Have knowledge of Silvercloud and other services within Ben and externally to promote best outcomes for the individuals.
· Maintain appropriate electronic and written documentation including assessment notes, journey logs and communication records by using SharePoint and the Microsoft Dynamics CRM (as applicable).
· Provide reports on individuals engaged in Life Coaching, as and when required.
· Support the continual development of the Life Coaching Service.
· There may be times when the Life Coaching Co-ordinator will be required to support. additional duties and / or projects. This will be discussed with the Life Coaching Co-Ordinator and agreed with their Line Manager.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge
· Working knowledge of triage and conducting assessments
· Knowledge of best practice for managing a case load
· Knowledge and understanding of a broad range of Health & Wellbeing issues affecting individuals
· Working knowledge of GDPR, Safeguarding & SASH (Suicide and Self-Harm) policies and procedures
Skills
· Strong co-ordination and administration skills
· Strong telephone and video communication skills
· Ability to build rapport
· Ability to use effective and ethical judgment
· Ability to work collaboratively within a team and across a team
· Ability to effectively and professionally manage a caseload of individuals
· Proficient in the use of Microsoft 365, SharePoint and CRM
· Ability to work calmly under pressure
· Ability to sensitively and professionally support clients presenting as at risk or in crisis to themselves or others
· Ability to work sensitively and professionally to promote inclusion for clients with neurodiversity, of different cultures, races, genders, ages, identities and abilities
· Ability to prioritise own workload and work under own initiative
Qualifications required
· Not specific qualifications required for this role
· Will be required to work towards a qualification in Life Coaching (minimum Level 3)
Experience required
Essential
· Co-ordinating appointments and triage/needs assessing
· Administration and record keeping
· 2 years’ experience of working with individuals in any time limited, solution focused way
· Experience of working with individuals in a health and wellbeing setting
· Ability to demonstrate competencies required to undertake the duties associated with the post
· Experience in working effectively with people from diverse social and cultural backgrounds
Desirable
· Experience of working within a clinical setting
· Experienced working with telephone or digital interventions
· Working knowledge of Microsoft Dynamics CRM
· Experience of managing risk related to duty of care and / or self-harm and suicide
This job is suitable for someone who…
· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives
· Is proactive and enjoys interacting with people.
· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.
· Is passionate about people and their importance in making an organisation successful.
· Has empathy with Ben’s mission, vision and values.
· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.
· Is professional, supportive, and inclusive to all individuals accessing support.
· Can hold appropriate professional boundaries.
· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.
· Seeks to enhance and continuously improve self and the services we provide.
· Is flexibility and be adaptable.
· Is conscientious and motivated to deliver to deadlines.
· Is creative and take a solution focused approach.
· Is open and honest and demonstrate integrity.
· Has a desire to help and support others.
· Is approachable.
· Is passionate about the services we deliver.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Adult Bereavement Counsellor provides therapeutic support to adults- particularly parents and carers- who are experiencing acute or complex grief following the death of a child.
The post holder will provide comprehensive psychosocial assessments and deliver therapeutic interventions working therapeutically using a range of counselling methods, approaches, and techniques, consistent with Level 3 of the NICE psychological intervention framework (2004).
They will also deliver crisis interventions where appropriate to ensure emotional safety and stability. In addition, the role includes designing and implementing a variety of therapeutic interventions across individual, couple, and group contexts, drawing on different models as required.
Main Responsibilities
Communication and Relationships
- Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs.
- Convey complex and emotionally sensitive information to adults with clarity, empathy, and professionalism.
- Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared.
- Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration.
- Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships.
Knowledge, Training and Experience
- Undertake detailed psychosocial assessments and risk evaluations for parents and carers bereaved of a child, determining the most appropriate interventions and levels of support.
- Deliver individual and, where appropriate, couple or group counselling sessions using evidence-based approaches to address complex grief, trauma, and adjustment to loss.
- Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance.
- Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care.
- Provide crisis interventions when required, ensuring emotional containment, safety and referral to appropriate support.
- Support service users to develop coping skills, resilience, meaning making, and strategies to manage distress and ongoing adjustment.
- Integrate trauma-informed principles, recognising the emotional and physiological impact of bereavement and its intersection with other mental health concerns.
- Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements.
- Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act.
- Provide guidance, supervision, and support to volunteers individually or in groups as required.
Analytical and Judgement Skills
- Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks.
- Participate actively in team meetings to plan, review, and evaluate care strategies and approaches.
- Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development.
- Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate impact, inform practice and interventions, and inform continuous improvement.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
Person Specification
Education/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree (minimum Level 4 or equivalent) in Counselling, Psychotherapy, Arts Therapy
- Registration with a professional body (ie. HCPC, UKCP, BACP, BAAT, etc)
- Evidence of continuing professional development
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling/psychotherapy)
- BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
- Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
- Awareness of the intersection between loss, mental health, relationships and identity
- Strong assessment, formulation and planning skills within a therapeutic context
- Substantial post qualification experience in counselling or psychotherapy
- Experience of working therapeutically with adults (pre and post bereavement)
- Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
Knowledge and Understanding
- A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work
- In-depth understanding of the impact of bereavement, trauma, and loss especially after the death of a child
- Knowledge of child development, attachment, and resilience frameworks
- Sound awareness of risk assessment, safeguarding legislation and information sharing processes
- Knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
- Proven ability to design, deliver and adapt psychosocial assessments and therapeutic counselling interventions effectively through digital platforms, maintaining therapeutic alliance, safety and impact when working remotely with adults.
- Knowledge of safeguarding legislations and impact on practice
- Inclusive in approach, sensitive to diverse experiences of grief and cultural expressions of loss
- Awareness of the importance of service evaluation, outcome measurement, and reflective practice in demonstrating impact and improving quality
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
The client requests no contact from agencies or media sales.
Physics Partners is a charity dedicated to improving the life chances of young people through physics education, while helping to build the skilled workforce the UK will need in the future. We work closely with schools, teachers, technicians, and industry partners to ensure that every young person, regardless of background, has access to high-quality physics teaching.
We are seeking an organised and proactive administrator to support the delivery of our training programmes. This is a varied and rewarding role, central to ensuring the smooth running of our training calendar, communications, and events.
The postholder will work closely with schools, universities, coaches, and the wider team to coordinate training activity, maintain strong communication with stakeholders, and support the delivery of high-quality events.
This role would suit someone who enjoys administration and coordination work, takes pride in attention to detail, and is comfortable managing a range of recurring tasks and responsibilities. We are open to flexible working arrangements.
Terms
- Hours: 28 hours per week (0.8 FTE), term-time equivalent working pattern comprising 39 term-time weeks and 15 flexible working days during school holidays.
- Annual Leave: 20 days’ paid annual leave (separate statutory entitlement, normally taken during school holidays).
- Salary: £18,400 per year (£26,000 FTE equivalent), pro-rated and paid in equal monthly instalments over 12 months.
- Contract: Initial 12-month term, with the potential to become a permanent position.
- Location: Home-based, with travel to London 2/3 times per term for meetings.
- Line Management: Reports to the Chief Executive, Physics Partners.
- Travel: Some travel in England may be required to events, including occasional overnight stays.
- Enhanced DBS Check: This role is subject to an enhanced DBS check, which will be carried out by Physics Partners.
Role responsibilities:
1. Manage the day-to-day administration of training programmes
2. Maintain and update the training calendar, both offline and online
3. Liaise with schools, universities, and coaches to ensure clear and timely communication
4. Manage the shared inbox, responding professionally and efficiently
5. Support the coordination of events, including pupil days and teacher events
6. Take minutes and produce action log at board meetings, as required
7. Maintain and update mailing lists and contact databases
8. Send out certificates to training participants
9. Distribute coach feedback following sessions
10. Attend team meetings and training events as required
11. Take and prepare board meeting minutes
12. Assist with maintaining and updating Charity Commission records
13. Support the wider team with general administrative coordination
Essential Skills & Experience
· A collaborative and supportive team player
· Excellent organisational skills with the ability to manage multiple priorities
· Comfortable with administrative and repetitive tasks
· High level of attention to detail and accuracy
· Strong written and verbal communication skills
· Confident IT skills and ability to learn new systems quickly
· Ability to work independently and manage time effectively in a remote working environment
Desirable
· Experience using WordPress / Mailchimp / Eventbrite or similar
· Customer service experience
· Experience of working in or with secondary schools
· Knowledge of the STEM Education sector
· Experience supporting events, training, or programme delivery
Training:
The post-holder may be required to undergo training relevant to the responsibilities above or related functions. The cost of this training and reasonable expenses will be covered by Physics Partners.
The client requests no contact from agencies or media sales.
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary
This role forms a key part of a new Strategy & Insight Team at Bowel Cancer UK, which seeks to build core capabilities to enable us to be as effective as we can be for people affected by bowel cancer. The Audience Insight Specialist will be an internal leader, building our capability to understand our core audiences and the people we need to reach to achieve our strategic goals. You will support a cultural shift in how the charity takes an audience-led approach to planning, decision-making, and communications, as our CRM, data infrastructure, and Strategy & Insight functions continue to develop. Making best use of internal and external sources, you will distil data into meaningful insight, tailored to different audiences. You will support a consistent approach to audiences across the organisation, while flexing to meet the needs of different teams, ensuring that any understanding of audience is rooted in evidence.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to build and lead a trusted online peer support service that people affected by Motor Neurone Disease (MND) rely on. As an Online Communities Lead, you will have the autonomy to shape how the forum develops. You will take ownership of a live online service, with clear accountability for moderation standards, platform governance and overall service quality.
As an Online Communities Lead, you will make independent moderation decisions, including assessing safeguarding risks and applying proportionate escalation in complex situations. You will be comfortable holding responsibility for service-level risk, working within clear governance frameworks while acting decisively when it matters most.
You will act as product owner and primary administrator for the platform, managing configuration, permissions, workflows and continuous improvement. The Online Communities Lead will also lead and support a team of online volunteers, ensuring their wellbeing while maintaining consistent service standards.
Key Responsibilities
- Take ownership of and lead the day-to-day delivery of online peer support services
- Act as primary administrator and product owner of the community platform
- Manage moderation, safeguarding concerns and complex risk escalation
- Ensure compliance with GDPR, Online Safety Act and organisational standards
- Analyse community data to inform service development and reporting
- Grow reach and improve accessibility
- Manage external suppliers supporting the platform
- Lead, recruit and support online community volunteers
- Maintain service continuity plans and respond to incidents
About You
Essential:
- Experience managing online community platforms and tools
- Strong knowledge of GDPR and Online Safety Act requirements
- Experience handling complaints and crisis situations, including content moderation, escalation protocols
- Ability to analyse community metrics and report on impact
- Confident communicator, able to represent community voices
- Experience managing or supporting volunteers, including remote management
Desirable:
- Understanding of person-centred and accessible digital support
- Experience developing or improving online services
- Experience working with external partners or agencies
- Background in a charity or peer support environment
Hybrid working expectations: This role is home-based with occasional travel to our Northampton office
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire.
The Trusts & Foundations Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
Working closely with the Head of Trusts & Foundations, you will play a pivotal role in increasing income from trusts and foundations by developing and managing a strong pipeline of funders, securing new grants, and building long-term relationships that lead to increased and multi-year support. You will research and prepare compelling applications to both new and existing funders, alongside producing timely, engaging reports that clearly demonstrate impact.
This role requires a highly organised and motivated individual with a passion for writing, strong attention to detail, and the ability to deliver exceptional cultivation, stewardship and relationship management of trusts and foundations aligned with our mission.
Your work will directly support hospice at home care, specialist play services, and meaningful family days out for children with life-limiting and life-threatening conditions – making a tangible difference to families during the most difficult of times.
Hours: 22.5 hours per week working from home – applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £19,800 per annum for 22.5 hours per week (£33,000 FTE per annum)
Key requirements:
- Work with the Head of Trusts & Foundations to agreed income targets and growth.
- Build and maintain a strong pipeline of small and medium trusts and foundations (giving up to £10,000).
- Produce high-quality, tailored applications to prospective funders aligned with agreed criteria.
- Prepare meaningful update reports, demonstrating the impact of a funder’s support, whilst ensuring all reporting requirements and deadlines are met.
- Deliver excellent relationship management and stewardship through regular reporting and tailored communications.
- Conduct prospect research to identify and prioritise new trust funding opportunities aligned with The Pepper Foundation’s work.
- Maintain accurate and up-to-date records of all communications on the Donorfy CRM database whilst keeping abreast of GDPR.
- Stay up to date with current trends in trust fundraising.
- Ensure compliance with relevant regulations, including the Fundraising Regulator Code of Practice, and internal Safeguarding Policies.
- Represent The Pepper Foundation at events as required.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: 1st June 2026 at 5pm
Interview dates: First-round interviews on 10th and 11th June and second-round interviews on 15th June 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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Location: Birmingham, Bristol, or London
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Permanent contract
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Term Time - 35 hours per week over 48 weeks (Sep-July with August as leave)
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23,833 (+£1,833 London Weighting where applicable) paid over 12 months (£26,000 FTE equivalent)
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Start Date: 1st September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply through CharityJobs.
Deadline - Midnight 31st May 2026
Please note:
- We will be interviewing as we go along, so early applicants are encouraged.
- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
For more information on this role, please see the full application pack.
All answers should be no longer than 250 words.
The client requests no contact from agencies or media sales.



