Communication manager jobs in birmingham, west midlands
Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.
Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.
Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.
We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.
Role Purpose:
- Provide appropriate support to centres when they contact the Leadership Skills Foundation.
- Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
- Respond to centre enquiries, help resolve technical issues and potential issues to delivery.
Key Responsibilities:
- Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
- Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
- Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
- Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
- Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
- Support Business Development strategies to meet agreed objectives and budgets.
- Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
- Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
- Any other centre-facing tasks that need completing at various times of the year.
- To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.
Skills & Experience:
Essential
- Experience in a customer facing role with an emphasis on customer services
- Experience of working on own initiative and being a self-starter
- An understanding of the principles and importance of data capture to support decision making
- Strong interpersonal and communication skills, as well as confidence to express your ideas
- Creative thinking and solutions focused when addressing challenges
- Ability to present information concisely using Microsoft Office programmes
- Experience of using databases and managing data
- Ability to prioritise own workload
- Able to multi-task, work calmly under pressure and meet deadlines
- A passion for helping every young person to realise their potential through leadership skill development and volunteering
Desirable
- Experience of working in a remote or home working environment
- Analytical thinking and evaluation skills
- Experience of using or creating Power BI reports
- Knowledge of Leadership Skills Foundation qualifications and awards
The client requests no contact from agencies or media sales.
We have a new vacancy for an HR Operations Coordinator in the Strategy, Finance and Operations team, reporting to the Head of People. The person will be supporting HR and People related operational activities by delivering excellent support through strong relationships across the organisation.The salary is £13,780 per year (18.75 paid contractual hours per week). This is £27,560 pro-rated.
Role responsibilities (not an exhaustive list, there may be reasonable changes over time)
Operations – People and General:
- Promptly responding and resolving colleague queries from across the organisation
- Maintaining the BambooHR system to ensure People records are accurate and secure. Training will be provided.
- Arranging bookings for Town Halls / Engagement events, organising the meeting agendas and catering bookings where relevant.
- Updating HR information system Guidance documents, creating new versions, and ensuring managers are fully trained on people management responsibilities.
- Update employment policies with guidance from the Head of People, manage the administration of benefits and recognition awards
- Manage the recruitment administration using the Bamboo software and providing proactive updates to hiring managers.
- Managing the Onboarding and Offboarding processes using the BambooHR system, including the Employment references, conducting Right to Work and DBS checks.
- Preparing and issuing employment contracts, ensuring compliance with employment legislation
- Manage the induction process and arranging induction meetings for new joiners, communicating proactively with hiring managers.
- Coordinate and participate in the virtual phone rota and handle correspondence in a a professional manner.This includes overseeing successful handover between rota team members.
- Supporting the Chief Operations Officer in ensuring the charity meets Health and Safety and legal requirements
- Manage staff IT related activities (Microsoft 365), for example during staff onboarding and offboarding (with support from IT service provider)
- Support other operational activities as required
Person specification
Essential:
- Analytical and systematic problem-solving attributes
- Passionate about technology and using it to develop efficiencies
- Previous HR Administrator experience
- Collaborative approach to business partnering and teamwork across Departments
- Flexible approach to work and solution oriented
- Excellent written and verbal communication skills
- Strong administrative skills and time management skills
- Excellent attention to detail and high levels of accuracy
- Able to handle sensitive and private information confidentially and professionally
- Proficient in using Microsoft 365 applications effectively, incl. Sharepoint, data analysis, presentations, and numeracy skills
- Proactive and supportive team player and willingness to learn
- A commitment to the mission and values of The Access Project
Desirable:
Experience of HR information systems
Project management experience
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
- PerkBox – online shopping discounts, gym memberships, holidays, wellbeing support.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Cyclescheme loans
- 2 paid Volunteering Days
- 1 paid Wellbeing Day
- Employer’s pensions contributions (3%)
- Learning and Development opportunities
- Staff Mentoring scheme
- The Access Project welcomes requests for flexible working arrangements
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.
The client requests no contact from agencies or media sales.
Grants and Trusts Manager (Part-Time, Hybrid Considered)
Organisation: Gilgal Birmingham
Hours: 3 days per week (22.5 hours)
Salary: £35,000 – £40,000 FTE (pro rata £21,000 – £24,000 depending on experience)
Location: Birmingham (hybrid and remote options considered)
Closing Date: Monday 15th December
Gilgal Birmingham is a specialist domestic abuse charity providing refuge accommodation and community-based support for women and children at risk of, or experiencing, domestic abuse. We offer emergency refuge spaces and a growing range of outreach services that help women rebuild their lives, access safety, and move towards independence.
We are seeking a Grants and Trusts Manager to secure and manage the funding that enables this vital work. This is a key strategic role leading our grants, trusts, statutory funding and corporate income pipeline, working closely with the CEO and Senior Management Team. You will be responsible for prospect research, high-quality bid writing, reporting, and building strong relationships with funders and partners. This role is ideal for a self-starter who can manage the full fundraising lifecycle and contribute to the growth of a life-changing service.
Key Responsibilities
Strategy and Planning
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Work with the CEO to implement Gilgal’s Fundraising and Income Generation Strategy.
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Develop and maintain a pipeline of funding opportunities from trusts, foundations, statutory bodies, and corporate partners.
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Prepare a rolling income generation plan with timelines and bid targets.
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Support the CEO in identifying opportunities for partnership bids and collaborative tenders.
Grants and Trusts
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Research and identify suitable funding opportunities aligned with Gilgal’s priorities.
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Develop strong, evidence-based funding proposals with clear outcomes and robust budgets.
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Coordinate with service leads and finance staff to ensure accuracy and compliance.
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Manage the full bid lifecycle, from identification through to submission, monitoring, and evaluation.
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Maintain a funding tracker with deadlines, progress updates, and reporting requirements.
Relationship Management
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Build and maintain strong relationships with funders, trusts, commissioners, and partners.
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Provide ongoing updates to funders to strengthen long-term partnerships.
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Attend relevant meetings, events, and briefings.
Reporting and Monitoring
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Produce clear, impact-focused reports for funders and stakeholders.
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Work with colleagues to collect and analyse outcomes data to inform bids and reporting.
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Review successful and unsuccessful bids to identify trends and improve future applications.
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Support the CEO and Finance Director in aligning budgets with funder requirements.
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Contribute to regular Funding Overview Reports and Income Generation Plans for the Board.
Corporate and Individual Fundraising Support
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Support the CEO in developing relationships with corporate partners and donors.
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Contribute to wider fundraising initiatives as needed.
Other Responsibilities
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Uphold confidentiality and data protection in line with Gilgal’s policies and the Data Protection Act.
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Promote equality, diversity, and inclusion.
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Contribute to organisational planning, evaluation, and policy development.
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Support a culture of collaboration and continuous improvement.
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Undertake other duties reasonably requested by the CEO.
Essential Skills and Experience
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Proven track record in trusts and grants fundraising at a senior level.
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Experience in bid writing and grant management within the charity or public sector.
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Strong understanding of trust, foundation, and statutory funding landscapes.
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Excellent written communication and persuasive writing skills.
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Highly organised with the ability to manage multiple deadlines.
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Financial literacy and ability to prepare project budgets.
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A collaborative, flexible, and motivated approach to work.
Desirable
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Membership of the Chartered Institute of Fundraising or similar.
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Experience using CRM or fundraising databases.
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Experience in the domestic abuse, housing, or social care sectors.
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Experience with corporate fundraising or CSR partnerships.
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Knowledge of impact measurement and theory of change.
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Knowledge of funders in Birmingham/West Midlands and/or with an interest in domestic abuse.
Due to the nature of our work, this post is open to women only and is covered by a Genuine Occupational Requirement (Schedule 9, Equality Act 2010). All appointments are subject to references and a DBS check.
The client requests no contact from agencies or media sales.
About Equality in Tourism
Women are the backbone of the tourism industry but suffer most from its lack of gender equality and destructive practices. We’re here to change that.
Our mission is to transform the lives of women in tourism by advocating for gender equality across the industry. We envision a just tourism industry that empowers women and girls, promotes diversity and inclusion, and contributes to the social, economic and environmental wellbeing of local communities.
There are four pillars to our work: awards, research, impact projects and training.
Purpose of the Role
You will support the Director and Board of Trustees with the day-to-day running of the charity,and help us grow a strong and diversified network of partners and funders.
Job Description
- You will be responsible for the smooth and efficient day-to-day operations of the charity ensuring that they align with the charity mission and values at all times;
- You will work closely with the Director and Chair to prioritise and implement the charity strategies;
- You will work closely with the Director and Board of Trustees to oversee and sometimes lead tasks or projects, ensuring deadlines and charity goals are met;
- You will proactively seek opportunities for partnerships and innovations to present to the Director and Board of Trustees and plan their implementation.
- You will build and maintain relationships with affiliated organisations (current and new) by regularly keeping in touch with them and suggesting opportunities for collaboration and events;
- You will proactively seek bid applications and funding opportunities for the charity, and lead on funding and grant applications;
- You will identify staff/volunteer gaps and oversee the recruitment process while carrying out due diligence checks (or check that this has been done);
- You will be responsible for a variety of administrative tasks, including managing the organisation of meetings; sharing of minutes and action plans; responding to general enquiries.
Person Specification
This role would suit a confident and organised individual with a managerial or operational background and a desire to champion gender equality and sustainable tourism.
We’re looking for someone who has…
- strong knowledge of gender equality and tourism;
- strategic thinking;
- confidence and proven ability to self-management;
- strong organisational skills, able to manage deadlines and keep a team organised;
- people-person skills;
- excellent communication skills;
- strong reporting skills and financial acumen;
- committed to gender equality and has enthusiasm towards our goal of creating a fairer, more sustainable tourism industry.
It’s a bonus if you have…
- a background in the charity sector;
- fundraising experience;
- project management experience.
Why Working With Equality in Tourism?
You’ll be joining a growing team of Tourism and Gender specialists and you’ll have the opportunity to influence the direction and reach of our charity and make a difference with your ideas.
How to Apply
If you’re interested in putting your leadership and organisational skills to use while creating a positive impact for women in tourism, we’d love to hear from you.
Please send us a CV and a one-page cover letter telling us about yourself and why working with Equality in Tourism is right for you (and for us).
The client requests no contact from agencies or media sales.
Senior Delivery Manager
Take a leading role in delivering digital transformation that changes lives. Guide teams to deliver products that help almost a million people affected by dementia every year.
We're at an important moment for dementia. Breakthroughs in research and improvements in diagnosis are bringing real hope. To match this ambition, we're embarking on an exciting technology transformation programme that will improve how we support people affected by dementia. Are you a talented Senior Delivery Manager who can help lead the way?
About the opportunity
As a Senior Delivery Manager, you'll lead the successful delivery of digital programmes and services that transform experiences for people affected by dementia. You'll enable our colleagues and volunteers to do their best work. You'll guide multidisciplinary teams through the full lifecycle of digital products and platforms, from discovery and design through to delivery and continuous improvement.
You'll report to the Head of Product within our Technology directorate. You will be at the heart of delivering modern, secure and user-centred tools that enhance capabilities, simplify operations, and foster innovation. You'll champion agile principles, remove blockers before they become problems, and ensure we're delivering measurable impact.
You'll shape delivery practices, lead planning and governance, manage strategic dependencies, and build trusted relationships across the organisation and with external partners. You'll coach and mentor delivery professionals, creating an environment where diverse perspectives thrive and teams deliver their best work.
Working on products that help over a million people every year, you'll make a genuine difference to lives. You'll do this by focusing on the internet era to make our services as tailored and inclusive as possible.
About you
You're an experienced delivery professional who's led complex digital programmes in large organisations using agile methodology. You understand that effective delivery isn't just about hitting deadlines; it's about empowering teams, removing barriers, and delivering outcomes that truly matter.
You can translate complex delivery concepts for any audience. You're brilliant at managing risks and dependencies. You've got the leadership skills to coach teams to deliver at a high quality while keeping senior stakeholders aligned and informed.
You'll have:
- A successful track record of leading complex digital delivery programmes using agile methodology in a large organisation.
- Experience coaching colleagues and aligning multidisciplinary teams to deliver user-centred outcomes.
- Proven ability to manage risks, dependencies, and stakeholder expectations while using data and insight to inform planning and delivery decisions.
- Effective people leadership and communication skills, with experience managing supplier relationships and sound financial management capabilities.
- Commitment to accessibility, inclusion, and user-centred design principles.
What you'll focus on:
- Leading delivery of cross-functional digital initiatives using agile principles, while developing delivery plans, managing risks, and ensuring transparency across stakeholders.
- Coaching and mentoring delivery professionals, building trusted relationships with senior stakeholders, and championing collaboration across directorates and with external partners.
- Ensuring effective budget management, leading commercial relationships, upholding programme governance standards, and embedding accessibility and data protection throughout delivery.
- Building a culture of iteration and continuous improvement across digital delivery teams.
- Ensuring alignment between product and technical delivery plans while balancing speed with quality, accessibility, and sustainability.
- Contributing to digital investment planning and prioritisation processes using evidence and insight, while maintaining visibility of programme progress, risks, dependencies and benefits for senior stakeholders.
Can you see yourself leading delivery that genuinely transforms lives? Are you ready to coach teams to excellence while ensuring we're delivering digital services that meet the needs of people affected by dementia? Can you champion agile principles while navigating the complexity of a large organisation on a mission to end the devastation of dementia?
Important Dates
The deadline for applications will be at 23:59 on 4th December 2025.
Interviews will begin in mid-December and will take place virtually.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
The client requests no contact from agencies or media sales.
About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.
Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.
Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.
● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.
● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.
● Contribute to the planning and execution of our annual fundraising events and
community initiatives.
Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.
● Provide tailored impact reports and consistent communication to supporters.
Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.
● Maintain accurate records, pipeline data, and activity logs.
● Produce clear, timely reports for senior leadership and trustees.
● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.
Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.
● Support Foundation Ambassadors with campaigns and fundraising activities.
● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.
About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.
● Experience in fundraising for a children’s or health charity (desirable).
● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.
● Strong understanding of fundraising reporting, compliance, and GDPR.
● Experience in event fundraising and community-led initiatives.
● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.
● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.
Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.
Together, we can make a difference to children fighting cancer. Let’s go, champ!
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with our client on a fantastic Trusts and Foundations Manager role. This pivotal position offers an exciting opportunity to shape and lead the organisation’s trust and foundation fundraising strategies, driving growth in a dynamic and ambitious environment.
Key Responsibilities
- Develop and execute strategies to expand the trust and foundations portfolio, ensuring sustainable pipeline growth
- Manage a diverse portfolio of existing funders and cultivate new relationships to secure multi-year and increasing donations.
- Steward relationships, ensuring high levels of engagement and retention
- Collaborate with internal teams to develop compelling propositions and align funding opportunities with organisational developments.
- Management and development of a Trust Officer responsible for small trusts, medium funders, and stewardship activities, offering guidance and strategic insight.
- Track and report on funding pipeline, stakeholder engagement, and relevant metrics to senior leadership.
- Manage donor communications, submission of funding applications, and reporting requirements effectively.
Person Specification
- Proven experience managing trust and foundation fundraising, ideally at a senior level, with a track record of securing six-figure contributions.
- Strong relationship-building skills with the ability to cultivate and sustain long-term partnerships.
- Excellent strategic planning and pipeline development skills, with an innovative approach to funding models
- Demonstrated ability to lead, motivate, and develop team members, with excellent communication skills.
- A results-oriented mindset with strong organisational skills and capacity to manage multiple priorities.
- Ability to adapt to evolving organisational needs and contribute to strategic growth initiatives.
What’s on Offer
Salary: circa £41,000
Remote based roles with regular meetings in London (travel paid for)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?
The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics. Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.
Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training.
This is a full time role (37 hours per week) working throughout the year. Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 19th December
Interviews: First round interview (online): 13th/14th January
Second round interview in person TBC: 20th/22nd January
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Applications without a covering letter will not be considered. No agencies please.
Helping schools develop vibrant reading and learning communities



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Manager – HOSTHub Lead
Reports to: Operations Director (Head of Delivery)
Contract: 0.6
Location: Remote (UK or International (GMT +3/-3)
Role Purpose
As Product Manager HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.
HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.
Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.
This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.
Core Responsibilities
1. Product Vision and Strategy
Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.
Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.
Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.
Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.
Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.
2. User Journey and Experience Design
Lead on designing the end-to-end user experience for hosted partners, funders, and staff.
Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.
Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.
Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.
Reporting cadence: Quarterly user feedback and UX improvement report.
3. Development Oversight
Oversee product design and development process, in coordination with the development team.
Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.
Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.
Reporting cadence: Bi-weekly sprint updates; monthly development report.
4. Data, Systems, and Integration
Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.
Integrate Data and Impact measurement needs into the Product Roadmap prioritisation
Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.
Maintain robust documentation of system architecture and data flows.
Reporting cadence: Monthly systems performance and data accuracy review.
5. Security, Compliance, and Risk
Lead on platform security and data protection in collaboration with the Legal Lead.
Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.
Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.
Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.
Reporting cadence: Quarterly security and compliance review.
6. Cross-Team Collaboration and Capacity Building
Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.
Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.
Create and maintain onboarding resources, FAQs, and user guides.
Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.
Reporting cadence: Quarterly internal training and adoption report.
7. Continuous Improvement and Innovation
Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.
Evaluate and test new features, integrations, and user needs to maintain product relevance.
Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.
Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.
Reporting cadence: Annual product review and roadmap refresh.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.
External: Developers, technical service providers, hosted partners, funders, and contractors.
Performance Indicators
HOSTHub roadmap milestones delivered on time and within scope.
90%+ user satisfaction in feedback surveys.
All major integrations operational and maintained.
Demonstrated improvements in efficiency and automation across service areas.
100% compliance with digital security and privacy standards.
Required Experience
5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.
Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.
Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.
Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.
Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.
Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).
Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).
Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.
Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.
Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Bring the ocean’s story to life
At the Marine Conservation Society, we’re working for a cleaner, better-protected, healthier ocean. To achieve this, we are required to build and sustain strong, high-value and long-term partnerships that align with our strategic mission and goals.
We’re looking for a confident and ambitious Senior Corporate Development Manager to lead the cultivation and stewardship of high-value, strategic relationships with corporate funders. This is a pivotal role focused on new business acquisition, driving forward our corporate fundraising strategy and unlocking transformational income to support marine conservation.
You will play a key role in growing our current corporate income of £1millon, with a strong emphasis on securing multi-year partnerships and cultivating opportunities for future growth. If you’re a strategic thinker with a proven track record in securing six and seven-figure corporate gifts, and you thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.
What you’ll do
Lead on the development and delivery of a new business strategy to secure long-term, high-value corporate partnerships.
Identify and research prospective partners, develop tailored proposals, and lead pitch presentations.
Line manage and mentor the Corporate Partnerships Officer, supporting their professional development and performance.
Collaborate closely with Corporate Partnership Managers to ensure seamless transition from account acquisition to stewardship.
Represent the organisation externally, building relationships with senior stakeholders across sectors.
Monitor and report on new business pipeline, KPIs, and income targets.
Why join us?
- You'll be part of a passionate, friendly and forward-thinking team.
- Your work will directly help obtain the required corporate funding to achieve our overall aims and objectives.
- We’re flexible, inclusive and committed to learning and growing together.
- We believe in evidence, action and people-powered change.
We’ve also got other ways to value your contribution:
- Annual leave starting at 25 days a year, plus Bank Holidays, and increasing with service (we also close between Christmas and New Year as extra time off)
- 8% employer contributions to our stakeholder pension scheme
- Sick pay at full-pay for 8 weeks, then 8 weeks at half-pay (after probation ends)
- Great work life balance through flexible and in many cases, remote working
- Support for your health and wellbeing with a programme of activities plus an employee assistance programme for you and the people who live with you
- A paid day for you to volunteer to support another charity of your choice
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Finance Manager
Reports to: Finance Director
Contract: Part-time
Role Purpose
As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time.
You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes.
Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact.
Core Responsibilities
1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking)
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Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure.
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Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub).
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Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables.
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Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies.
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Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders.
Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director.
2. Financial Oversight and Reporting
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Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance.
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Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets.
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Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles.
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Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability.
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Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards.
Reporting cadence: Monthly reconciliation and quarterly financial performance report.
3. Due Diligence and Compliance
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Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks.
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Review and verify partner documentation, including governance, financial statements, and risk assessments.
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Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions.
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Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients.
Reporting cadence: Monthly compliance report; real-time escalation of risks.
4. Project Hosting Grant Management
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Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting.
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Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports.
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Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking.
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Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements.
Reporting cadence: Monthly hosted partner grant activity and variance report.
5. Hosted Grantmaking Grant Management
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Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds.
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Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees.
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Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative.
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Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub.
Reporting cadence: Monthly hosted grantmaking fund performance review.
6. Collaboration with Partnerships and Delivery Teams
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Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams.
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Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting.
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Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams.
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Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners.
Reporting cadence: Monthly Delivery Circle coordination meeting.
7. Process, Systems, and Continuous Improvement
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Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure.
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Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden.
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Identify bottlenecks, recommend process improvements, and support implementation across teams.
Reporting cadence: Quarterly systems and improvement review.
8. Risk Management and Audit Support
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Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns.
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Support external and internal audits, providing complete and accurate grant documentation.
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Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times.
Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal.
Key Relationships
Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead.
External: Funders, hosted partners, hosted grantees, and auditors.
Performance Indicators
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100% compliance with funder and grant reporting deadlines.
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100% of grants processed with complete due diligence and documentation.
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Zero unresolved financial discrepancies in grant records at month-end.
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All funder and hosted partner reporting delivered on time and to standard.
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Continuous improvement in efficiency and accuracy of grant management workflows.
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Positive feedback from funders and hosted partners on financial clarity and service quality.
Qualifications/Experience
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Internationally recognised finance qualification.
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Ideally use of Sage but not essential.
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Experience of the not for profit sector.
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Experience managing Grants advantageous.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising & Marketing Manager
Location: Remote (UK-wide)
Salary: Up to £40,000 (DOE), 4 days considered
Reports to: CEO
Closing date: Friday 29th November at 12pm
Bamboo Fundraising Recruitment are delighted to be partnered with REMAP to find their next Fundraising & Marketing Manager.
They’re a unique national charity that designs and provides bespoke equipment and adaptations to help disabled people live more independent, fulfilling lives… all free of charge.
Every single item they create is one-of-a-kind, made by a UK-wide network of brilliant volunteer engineers, craftspeople, and innovators. And now, they’re looking for a creative, strategic, and passionate Fundraising & Marketing Manager to help them reach even more people who need their life-changing support.
The Role
This is a hands-on, high-impact role leading both fundraising and marketing at the heart of a growing charity. You’ll be responsible for building their profile, diversifying income streams, and developing powerful communications that showcase REMAP’s extraordinary impact.
You’ll work closely with the CEO and a small, passionate team - including a Communications Officer and Public Fundraising Officer - to deliver bold strategies that strengthen their brand and financial sustainability.
What You’ll Do
- Develop and deliver an inspiring fundraising strategy spanning trusts, corporates, individuals, legacies, and community giving.
- Build and nurture lasting relationships with funders, partners, and supporters.
- Oversee marketing and communications, ensuring our story reaches and moves the audiences that matter most.
- Champion our brand, raise national awareness, and create digital campaigns that celebrate innovation and inclusion.
- Support and empower volunteers, staff, and supporters to become part of REMAP’s movement for independence.
- Embrace digital innovation - from AI tools to CRM insights - to drive smarter, more impactful fundraising and marketing.
Who You Are
- A skilled fundraiser with a track record of winning grants and developing diverse income streams.
- A confident communicator and storyteller who can turn complex ideas into compelling narratives.
- A creative marketer who knows how to build visibility, engagement, and trust.
- Collaborative, proactive, and comfortable working across a national network of passionate volunteers.
- Driven by purpose - and inspired by innovation, equality, and inclusion.
Why REMAP?
You’ll be part of a close-knit, forward-thinking team that values creativity, compassion, and impact. You’ll help power a movement that combines engineering brilliance with human kindness - transforming thousands of lives each year.
Sound like your kind of challenge?
Join and help make independence possible for everyone.
Apply by Friday 29th of November at 12pm
For an informal chat about the role, apply with your CV and a team member will reach out
Apply with your CV and a team member will reach out to book in a conversation.
Role Summary
The UN Policy Manager (all genders) supports our ambitious efforts to engage with international institutions to bring food system transformation and sustainable diets to the heart of the global policy agenda. They will work within our UN team to mainstream a shift towards plant-based diets as a proven climate change adaptation and mitigation solution.
We are looking for a candidate to lead our biodiversity policy and advocacy workstream, including our engagement with the UN CBD. The ideal candidate is a biodiversity expert with demonstrated experience of influencing policy outcomes at national or international level. A strong understanding of relevant financial mechanisms, instruments and entities, and experience in engaging with international policy processes and UN agencies is a plus.
The UN Policy Manager (all genders) will report to the Head of UN Affairs and will work collaboratively with other teams including programmes, communications, research, impact, and country policy managers. The successful candidate will also work closely with external partners and stakeholders.
Job Details
Reports to: Head of UN Affairs
Department: INT UN Policy & Public Affairs
Location: Remote, preferably based in Germany (Berlin), UK or Kenya (Nairobi)
Hours: 40 hours per week (35 if UK based)
Duration: 2 years contract, with possibility of extension
Responsibilities
Advocacy & Stakeholder Engagement (60%)
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Establish and maintain effective collaborative relationships with external stakeholders and identify opportunities and strategies to improve engagement with policy-makers, environmental and other aligned organizations, healthcare officials, corporate leaders, scientific bodies, and grant-making organisations.
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Identify opportunities to influence policy narratives and (climate) agenda on biodiversity issues (international events, calls for contribution of UN agencies, coalitions work etc.)
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Collaborate with ProVeg country teams to develop a targeted outreach to national policymakers and spread our Diets Toolkit contributing effectively to our global policy impact.
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Develop ProVeg’s positions and advocacy strategy regarding biodiversity and agriculture/food systems.
Partnership & Coalition Coordination (20%)
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Build a strong network of organizations and individuals in support of our advocacy work at the different UN bodies, specifically the UN Convention on Biological Diversity, and participate in coalitions and joint advocacy campaigns.
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Maintain a database of activities, contacts, and external engagements in Hubspot.
Event Planning & Logistics (10%)
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Coordinate talks, press conferences, and networking events in the lead up to different events (SB64, COP17, COP31).
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Speak at public events, fora, and other platforms, and serve as a representative of ProVeg to the public and the media.
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Support planning of logistical arrangements for different events (badging, travel, accommodation etc.).
Communications & Outreach (5%)
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Raise the profile of ProVeg online and offline by writing compelling content (e.g. Op-Eds) for targeted websites, campaigns, social media, mainstream media & PR (including broadcast media) with the support of our Communications team
Impact Tracking (5%)
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Support maintenance of up-to-date record of our engagements, activities and impacts.
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Assist with funding reports or donor updates.
Qualifications
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You hold at least a Master’s degree in political science, public affairs, law, or a similar subject.
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You bring 3-5 years of relevant experience in policy work, and a demonstrated track record influencing international or national policy outcomes on biodiversity or a related field.
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You have a good understanding of international multilateral processes and entities (e.g., United Nations, IPCC), especially CBD COPs (advantage).
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You demonstrate excellent command of English, both oral and written; additional languages are a plus.
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You possess excellent stakeholder engagement skills, and a strong international policy network.
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You have a good understanding of food system transformation and protein diversification, particularly as they relate to biodiversity.
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You are passionate about ProVeg’s mission and believe in the power of impact-driven decision-making for achieving social change.
Benefits of working with us
Depending on working location these will differ. Here are some benefits we offer at ProVeg:
- Strong organisational focus on personal development with a designated training budget
- Flexible, trust-based working arrangements and remote work.
- Mental health & wellbeing support via access to the OpenUp platform and a free Headspace (Mindfulness app) subscription
- Provision of a work laptop and other necessary equipment
- A workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
- And last but not least: Become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet
When?
Application deadline: 12.12.2025
Start date: 01.03.2025
Timeline:
25.11.-12.12. Published
08.12.-12.12. Screening (please note that we will first get back to you within this week)
15.12. - 22.12. First interviews with P&C
until 09.01.2026:. Trial tasks
12.01. - 23.01.: 2nd interview with the team
Final decision
Start date: Between 1 and 16 March
Social Sync is a UK-based tech for good company revolutionising the way charities and nonprofits fundraise and engage with their audiences. Alongside their Social Sync platform which powers behavioural, omni-channel journeys that react in real time to supporter actions, the organisation also delivers expert managed services to a range of charities, taking a holistic approach which empowers charities to scale their impact.
Pioneers within the space, Charity People is delighted to be partnering with the organisation as they continue to grow, and is heading up the search for a Digital Marketing Manager who will join the team to take ownership of managed service ad campaigns on behalf of their charity clients.
Contract: Full time, permanent role
Salary: £45,000 to £50,000
Location: All Social Sync staff work remotely and this is a home-based role
Benefits: 33 days of paid holiday (pro-rata) inclusive of Statutory Bank Holidays, enhanced maternity and paternity pay, pension contributions
Closing date for applications: 9am on Monday 1st December
Interviews: first stage interviews will be held week commencing the 8th December with second round held week commencing 15th December. Both interview stages will be held remotely.
As Digital Marketing Manager you will hold a key role within the Managed Services team, where you will have responsibility for all elements of the ad campaign lifecycle on behalf of Social Sync's charity clients, from strategic planning and creative direction to hands-on build, execution, optimisation and evaluation.
Core responsibilities within the role will include:
- Lead the strategy, build, and optimisation of all managed service ad campaigns
- Ensure every penny of client ad spend generates maximum ROI
- Become the internal expert on all major digital advertising platforms and trends
- Provide clear, data-driven evaluation that informs future client campaign strategies
We're keen to speak to highly driven and results motivated Digital Marketing Managers with experience in developing, implementing and monitoring digital advertising campaigns and would love to hear from anyone with the following key skills and experience:
- Proven, hands-on experience in strategy, execution, and evaluation of large-scale digital advertising campaigns, particularly across Meta Ads and/or TikTok
- Deep technical proficiency in ad platform interfaces, pixel implementation, and tracking systems.
- Strong analytical skills with the ability to translate complex data into clear, actionable commercial insights
- Experience managing significant ad budgets and a demonstrable track record of achieving high ROAS
- Expert within the non-profit sector and strong understanding of fundraising acquisition strategies
- Excellent communication skills, capable of explaining complex paid media strategies simply to non-technical stakeholders
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Social Sync is a UK-based tech for good company revolutionising the way charities and nonprofits fundraise and engage with their audiences. Via their Social Sync platform, which works across Facebook, JustGiving, GoFundMe and branded pages, as well as WhatsApp and SMS, the organisation powers behavioural, omni-channel journeys that react in real time to supporter actions. This unique insight enables charities to raise more, engage more deeply, and unlock the full potential of their supporters.
Real pioneers within the space, Charity People is delighted to be partnering with the organisation as they continue to grow, and is leading the charge to recruit a Digital Supporter Journey Manager to join the team.
Contract: Full time, permanent role
Salary: £40,000 to £45,000 per annum
Location: All Social Sync staff work remotely and this is a home-based role
Closing date for applications: 9am on Monday 1st December
Interviews: first stage interviews will be held week commencing the 8th December with second round held week commencing 15th December. Both interview stages will be held remotely.
As Digital Supporter Journey Manager you will have strategic ownership of supporter journeys delivered by Social Sync's managed service clients; designing journeys that convert, retain and inspire supporters across channels including WhatsApp, Messenger, Email, SMS and Instagram DMs. You will also champion Social Sync's sector leadership in WhatsApp journeys - developing best practice, showcasing impact, and shaping how charities use conversational messaging to drive fundraising success.
Your core remit will include:
- Owning and overseeing the implementation of omni-channel supporter journeys
- Leading on the design and testing of journeys to improve campaign outcomes through better supporter engagement
- Working closely with key internal stakeholders internally to ensure journeys are integrated into wider campaign strategies
- Provide analysis and reporting on supporter journeys, sharing insights with clients and internal teams to inform future activity
We're keen to speak to candidates who combine behavioural insight, campaign expertise and technical know-how, and would love to hear from anyone with the following key skills and experience:
- Proven experience in supporter journey design and implementation for fundraising campaigns, with a passion for testing new innovative channels and approaches
- Strong knowledge of digital communication channels and techniques to drive supporter engagement and fundraising performance.
- Experience of working with CRM, marketing automation, or journey-building platforms.
- Analytical skills with the ability to interpret performance data and use insights to drive improvements.
- Ability to balance strategic thinking with hands-on delivery in a fast-paced environment.
- Knowledge of fundraising regulations, data protection, and relevant UK marketing standards.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.