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This is an exciting time to join YourStance as our impact and team grows. We’re looking for a driven and personable Partnerships and Impact Manager, someone who will be the connective tissue between our mission and the funders, organisations, and communities who help make it possible.
You will develop and manage a pipeline of grant and partnership opportunities, write compelling funding applications, and produce reports that bring our work to life. You’ll work closely with our founder, directors and communications team to amplify our reach, and ensure our story is told with the same energy and authenticity as the young people we serve.
We are looking for someone who is interested in working for a small organisation, who gets excited about mission-driven work, knows how to build and maintain long-term relationships, and can write a grant application that makes funders sit up and take notice.
About YourStance
YourStance began as an award-winning Community Interest Company, and we are now in
an exciting new chapter — having recently transitioned to a Community Interest
Organisation. We were founded to bridge the gap between healthcare and communities
disproportionately affected by violence. We deliver trauma-informed, life-saving emergency
response training — including bleed control, CPR, and psychological first aid — to young
people aged 11–25 who are vulnerable to violence, across London and beyond. Our
volunteer healthcare professionals bring the hospital into community spaces, schools, and
youth organisations, upskilling young people who are too often overlooked by mainstream
services.
We are a small, ambitious, and genuinely innovative team. We move fast, we care deeply,
and we are in the business of real change. If you want a role where your work has direct,
visible impact — this is it.
This is a new and exciting role at the heart of YourStance's growth.
YourStance are a team of experienced healthcare professionals teaching young people vulnerable to violence, how to respond to an emergency in London.
The client requests no contact from agencies or media sales.
About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to
achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential.
We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it.
We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most.
About the opportunity
We are looking for a strong candidate with formal teaching qualifications and experience teaching core National Curriculum subjects to join our established Impact and Quality department as Curriculum and Quality Manager. This role has oversight for ensuring the creation and delivery of high-quality, tailored tutoring resources for pupils and tutors, and managing the quality assurance processes within our organisation. This role includes line managing a team composed of two Curriculum Leads. You will also work closely with colleagues in the Marketing and Communications Department to provide matrix project leadership for the delivery of Initial Tutor Training.
To achieve this, we are looking for a candidate with experience teaching either English or maths (or equivalent) with a willingness to quickly understand the curriculum requirements in the other subject. You will have a strong understanding of how to set the standard for excellent tutor training and tutor quality assurance, using your educational expertise to shape effective training and quality assurance frameworks that enable tutors of varying experience levels to flourish. The position would suit someone who loves working in education, values pedagogical best practice, and thrives when balancing creative curriculum and quality development with operational realities.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff, and as a growing charity there are plenty of opportunities to take on new areas of responsibility.
Deadline: Sunday, 21st June 2026
Interviews: Monday, 29th June 2026
Contract and hours: Full-time permanent contract. A full working week is 37.5 hours.
Location: This role can be remote (UK based), with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
Essential Qualifications and Experience
We are looking for someone who is/has:
You will likely be more successful in this role if you:
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Business Development Manager
Business Development Manager
Contract: 12-month fixed term (Maternity leave cover)
Hours: Full-time - 37 hours per week
Salary: £43,054 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for an entrepreneurial and proactive Business Development Manager to develop relationships and opportunities with new clients, drive income generation and to grow the reach of the charity.
This role leads on securing new business opportunities across tenders, grants, consultancy, training, and government contracts, managing the process from initial research through to submission and handover. It focuses on building and maintaining relationships with partners across the public, voluntary, and private sectors, while promoting the NYA’s services and quality framework.
Key Responsibilities
As a Business Development Manager, you will:
Why Work for NYA?
Closing date: 5pm Friday 26th June 2026
Please note: we reserve the right to close this vacancy early
Interviews: Week commencing 6th July 2026 (subject to change)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to assist with the recruitment of a Challenge and Virtual Events Manager. This vital role focuses on developing innovative, engaging events that generate sustainable income, fostering new partnerships, and enhancing supporter engagement within the charity sector.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Fundraising Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children’s Hospice is looking for a Legacy and In-Memory Manager to lead and grow its legacy and in-memory fundraising programmes. The role will shape and deliver strategies that inspire supporters to leave gifts in their wills and honour loved ones through giving. Blending strategic marketing, empathetic communication, and relationship management, this position will play a key role in building sustainable income and strengthening lifelong supporter connections.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Legacy and In Memory Manager, you will:
About You
What We Offer
Interviews are scheduled to be held on 3 June
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Job Title:Programme Coordinator (Scotland)
Salary: £32,000 pro rata (depending on experience)
Location: Home-based, within Scotland. The postholder will be required to attend in-person meetings or events as needed across the UK.
Responsible To: Programme Manager
Contract: Part-time (3 days per week), Fixed Term, 2 years, with possibility of extension
Probation Period: 6 months
Annual Leave: 25 days p/a (pro-rata), plus office closure days between Christmas & New Year, and your birthday.
Pension: WMUK offers a pension scheme, with a current employer contribution of 6%
About Wikimedia UK
A registered charity, Wikimedia UK is the national chapter of the global Wikimedia movement. We work with volunteers, communities and partners across the UK to build and improve Wikipedia and other Wikimedia projects, so that everyone can access and contribute to reliable, open knowledge. We empower people to find, use, evaluate, and communicate information online and we advocate for a digital ecosystem that is open, equitable and democratic.
Background:
Programme Coordinators at Wikimedia UK lead on partnership work, relationship development, training delivery and volunteer support, usually within particular geographic or topic areas. We are looking to recruit for a fixed-term, two-year role to deliver and develop our activities in Scotland, and support the wider Programmes team in delivering UK-wide work. For example in 2026, we are planning celebration events across the country for Wikipedia’s 25th, and the post-holder may be involved in their delivery. Apart from the delivery focus on Scotland, there will be scope to get involved with other areas of Wikimedia UK’s programmatic work such as delivering training in other parts of the UK, or supporting minoritised languages (particularly the indigenous languages of the UK), depending on programmatic needs.
We have had dedicated staff support for activity in Scotland for nearly a decade, and have several successful and ongoing partnerships with a number of educational and cultural institutions, as well as community organisations. Whilst the focus of this role is primarily on Scotland, Wikimedia UK delivers work both nationally and internationally, and the post holder would be expected to hold a portfolio which contributes to and supports this.
This is a part time post and can be based anywhere in Scotland, and there is an expectation of travel, including quarterly meetings at our office in London. Some evening and weekend work should also be expected, for which Time Off In Lieu can be taken. Successful post holders of similar roles in the organisation are skilled in advocacy, creative thinking, and project planning.
Purpose of job: To lead the delivery of Wikimedia UK’s activities in Scotland, by developing and running projects with partner institutions, involving and empowering volunteers, and delivering training, as well as supporting programmatic work outwith Scotland.
Main Duties
Programme Development & Delivery:
Lead on the development and delivery of Wikimedia UK’s programme in Scotland, in collaboration with the Programme Manager, including seeking new potential opportunities.
Support other aspects of Wikimedia UK’s programme outwith Scotland as appropriate
Work with other staff to identify funding opportunities for existing or potential projects, as appropriate
Relationship Management (Particularly in relation to Scotland):
Act as the main point of contact for partner organisations and volunteers and ensure proactive, effective and regular communications with these stakeholders
Actively pursue, set up and manage relationships with partner organisations
Provide support to Wikimedians in Residence
Develop, deliver or support a range of activities, such as Wikipedia editing events, Wiki Loves campaigns, editor meetups and content donations, in partnership with other staff and external stakeholders
Community Engagement and Development (Particularly in relation to Scotland):
Encourage the involvement of volunteers in activities, grow the volunteer base, and provide support for community-led activities
Design and delivery of training to partner organisations and volunteers
Support the volunteer grants programme
Monitoring, Evaluation and Impact:
Report regularly on programme plans, outputs and outcomes, in collaboration with other staff in the Programmes team
Handle documentation and record all programme metrics relevant to the role’s portfolio, including updating CRM records for partnerships, volunteers and activities
Communication and Dissemination:
Contribute to the promotion and dissemination of our work and impact, in collaboration with the Communications team, and including for example blog posts and conference presentations.
Manage and update the Scotland mailing list, and Scotland pages on WMUK’s Wiki and website.
Contribute to knowledge exchange with the international Wikimedia movement
Travel:
Attend and contribute to regular team meetings, generally held in London (for which costs will be reimbursed)
Regular travel across Scotland will be required, and occasionally further afield in the UK (for which costs will be reimbursed)
Person Specification
Essential:
Experience in the cultural, education or open knowledge sectors, with a demonstrable understanding of how organisations in at least one of these sectors operate and what they might value in a partnership.
Proven track record of managing external relationships or partnerships, including initiating and sustaining productive working relationships with a range of stakeholders over time.
Experience planning and delivering public-facing events or programmes, such as training sessions, workshops, community events, or editing/contribution events, from inception through to evaluation.
Strong communication skills across multiple formats, including the ability to write clearly and engagingly for different audiences (e.g. blog posts, partner communications, reports) and to represent an organisation in public-facing contexts.
Experience engaging and supporting volunteers or community contributors, including growing participation and sustaining involvement over time.
Self-motivated and able to manage a varied workload independently, with strong organisational skills and the ability to prioritise across multiple projects without close supervision.
Willingness and ability to travel regularly across Scotland and to London quarterly, with flexibility to work some evenings and weekends as required by the programme.
Desirable:
Familiarity with Wikipedia or other Wikimedia projects, whether as a reader, editor, contributor, or through previous work with the Wikimedia movement.
Experience of working with or supporting minoritised or indigenous languages, particularly in a Scottish or UK context (e.g. Scottish Gaelic, Scots).
Experience using a CRM system to manage contacts, activities, or relationship records.
The client requests no contact from agencies or media sales.
Additional Information
· This position is home-based but with extensive travel within the region and can involve travel across England and Wales.
· A full driving license and access to a car is essential for the role.
· The role requires time flexibility including evening and occasional weekend work.
· DBS checks and references will be obtained.
The Role
This is a key role in acting as a delivery partner on our projects, working on streams of community support across the London and Home Counties (including Thames Valley area), and within the staff team.
Responsibilities
Day-to-Day Activities
· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.
· You will be acting as the main contact for projects and agreed activities.
Work Experience
· Recent experience undertaking a similar role
· Working knowledge of relevant regulations, legislation and current practice
· Proven experience working to deadlines and prioritising workloads
· Comprehensive experience of managing projects with strong project management skills
· Proven experience analysing and diagnosing problems and implementing effective solutions
· Evidence of achievement in directly managing staff
Skills Required
· Excellent communication skills including clear written and spoken English
· Comprehensive experience of managing multiple work streams with strong organisational skills
· Excellent negotiation and presentation skills
· Ability to stay calm and constructive in challenging situations
· Excellent interpersonal listening, empathy and networking skills
· Intermediate Microsoft Suite (Word, Excel, PowerPoint) or similar
· Email and internet communications and experience using MS Teams
How This Role Contributes to Our Strategy
About us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
Closing Date – 21st June 2026 Midnight
We especially welcome applications from people with flood sector experience, or who are flooded people themselves.
The client requests no contact from agencies or media sales.
Are you an experienced corporate fundraiser with a proven track record of winning significant, high‑value partnerships and a passion for developing others to do the same?
We’re looking for a Regional Corporate Partnership Development Manager to help us strengthen and grow corporate fundraising delivered through the British Heart Foundation’s (BHF) Community Fundraising team, supporting our vision of a world where everyone has a healthier heart for longer.
About the role
As a Regional Corporate Partnership Development Manager, you’ll be a key member of the Corporate Partnership team, playing an essential role in building the capability, confidence and consistency of Fundraising Managers across the UK.
This role is all about empowering others to secure and grow high value corporate partnerships. Drawing on your own experience of winning and managing £50k+ partnerships, you’ll coach Fundraising Managers through the full corporate sales cycle from pipeline development and proposition shaping, to pitching, negotiation, contracting and stewardship.
You’ll design and deliver training, embed best practice processes, and create practical toolkits that strengthen regional corporate fundraising. You’ll also support account management activity, helping Fundraising Managers deliver excellent stewardship, renewal strategies and long term growth for existing partners.
Working collaboratively across Community Fundraising, Corporate Partnerships and High Value Operations, you’ll help ensure our Community Fundraising Managers have the skills, tools and confidence to deliver exceptional corporate partnerships.
About you
As our ideal candidate, you bring strong experience of securing high value corporate partnerships and a strong understanding of what excellent corporate fundraising looks like. You’ve personally identified opportunities, shaped propositions, pitched to senior decision makers and successfully closed significant partnerships.
Just as importantly, you have a coaching mindset. You enjoy and have experience developing others, sharing your expertise and helping Fundraising Managers build their confidence and capability.
You bring:
Working arrangements
This is 12 month fixed term contract.
This is a field-based role covering the UK. You'll need to live in England or be able to relocate to this region. This role requires regular travel within England, and occasional travel to other parts of the UK. A full UK driving licence is desirable but not essential.
Belonging at BHF
We are committed to creating a workplace where everyone feels valued, supported and able to thrive. Embracing different perspectives and backgrounds strengthens our organisation and helps us make a greater impact together.
To hear from our people, explore Belonging at BHF.
Our people are at the heart of everything we do. For over six decades, we’ve funded ground breaking research that has helped keep millions of hearts beating and millions of families together.
Benefits and development
We offer a comprehensive range of benefits designed to support your wellbeing and professional growth.
To find out more, you can download the Benefits document at the bottom of this page or visit our Benefits and Development pages.
If you need flexibility to help balance work and home life, please talk to us at the application or interview stage.
Interview process
The interview process will consist of two stages which will be held over MS Teams, first stage interviews will be held week commencing 22nd June 2026.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Please note this role is known internally as Regional Partnership Development Manager.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.
Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.
Key Responsibilities
Project Management & Logistics
Communication & Content
Research, Reporting & Finance
Cultural Adaptation & Coordination
Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.
Experience (Essential)
Experience (Desirable but not required)
Contract Terms
Working hours and hourly rate will be agreed in advance.
Application Instructions
If you’re interested in applying, please include your CV and two references, one of which must be a current or previous employer. In addition, please provide a cover letter (no more than 1 page) detailing what interests you about the role and your suitability, along with a separate statement of faith (no more than 1 page).
The Woodland Trust is looking for an Assistant Site Manager for our Scotland Region. The role will assist the Site Manager with the management of mainly urban woodlands in West Lothian, Central Scotland. This will involve leading on the management our growing Volunteering teams, assisting with monitoring contracts, liaising with maintenance contractors, engaging with neighbours and the public, running events and carrying out surveys associated with delivery of site management plans and work programme.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
First round interviews will take place via Microsoft Teams on 17th July 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.
This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.
This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.
Key working relationships
Head of Digital (strategic lead)
CRM Manager
Project delivery leads (website, GoDonate, Gifted, Clue)
Fundraising & Communications leads
Data & IT teams
Data Protection Officer
External suppliers and agencies
Key tasks and responsibilities
Programme Planning & Governance
Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.
Run programme-level governance including reporting cycles, decision logs and RAID management.
Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.
Cross‑Team Coordination
Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.
Facilitate cross‑functional workshops, planning sessions and retrospectives.
Ensure teams understand how their work fits into the wider programme and where dependencies sit.
Delivery Assurance
Track progress across major digital projects, including:
CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.
Clue database development and governance
Data governance and platform consolidation
Identify risks early and drive mitigation plans.
Ensure suppliers deliver to agreed scope, budget and timelines.
Reporting & Insight
Produce clear, consistent reporting for Directors and Trustees.
Translate technical updates into accessible, decision‑ready summaries.
Maintain a single source of truth for programme status and documentation.
Standards & Ways of Working
Embed consistent processes for planning, change control, documentation and handover.
Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).
Ensure teams follow agreed processes for testing, sign‑off and release.
About you
Experience
Proven track record in managing multi‑workstream digital or technology programmes
Strong governance, planning and RAID management
Excellent stakeholder management across technical and non‑technical teams
Working knowledge of CRM, CMS, data and digital platforms
Expertise in managing external suppliers
Experience working within digital transformation environments
Skills and Personal Attributes
Collaborative and relationship‑driven
Calm under pressure
Able to influence without authority
Highly organised and structured
Strong communicator
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: West Midlands/North
Home working with occasional work from Crisis Skylight in Birmingham/Merseyside or Newcastle in line with Crisis Hybrid Working Policy
About the role
Up for a challenge? Excited about Corporate new business and experienced at building impactful philanthropy networks? Join us at Crisis as our Fundraising Manager (England) where we're looking for an experienced high-value fundraiser who specialises in winning and delivering regional corporate partnerships and philanthropy.
We are at the start of an exciting new journey to grow high value income in our nations and regions. You will have a great role within a motivated team and have the opportunity to build your fundraising strategy: You will have the autonomy to develop your own high value network, prospects and income pipeline: You will collaborate with our wonderful Skylight teams across England to develop and deliver compelling and bold cases for support.
If you have a great track record in identifying and securing regional corporate high value partnerships and donors and aren’t afraid of a challenge we would love to hear from you.
About you
· Dynamic, experienced, high-value fundraiser
· Specialist in identifying, delivering and winning regional corporate partnerships and philanthropy
· Experienced at identifying, pitching and successfully securing 5 and 6 figure partnerships
· Enjoy creating and delivering compelling Cases for Support
· Results-driven – we have ambitious plans as a charity and as a team
· Enjoy travel; you will be based at either Crisis Skylight Birmingham or Newcastle with regular travel as required. NB we have Skylight Centres in Birmingham, Newcastle, Merseyside, Oxford and London
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 14 June at 23:59
Interviews will take place online w/c 22 June
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
Up to 30 days annual leave plus bank holidays
Pension scheme
Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
Are you a relationship-driven fundraiser specialising in Individual Giving, who believes in the power of faith in action to change lives?
This Fundraising Manager role is all about crafting compelling appeals and building meaningful supporter journeys, with the chance to help shape fundraising at a pivotal moment of change for Church Army.
Salary: £42,848
Contract: Permanent, full-time 37.5 hours per week, able to consider reduced hours
Location: Hybrid, either 2 days in Sheffield, or open to remote set-up if further afield
Benefits: 25 days leave plus bank holidays, 5% employer pension scheme and a range of other benefits including an Employee Assistance Programme, Death in Service and cycle-to-work
About Church Army
Church Army is a charity working across the UK and Ireland, sharing the Christian faith through words and action. They want everyone, everywhere to encounter God's love and be empowered to transform their communities, tackling social deprivation through partnership and collaboration.
Through a network of evangelists, they support marginalised and overlooked communities, including young people and those facing homelessness and addiction. They also extend their impact through a growing network of youth churches and mission hubs, creating welcoming, creative and accessible church communities where people can connect and belong.
About the role
Church Army is entering a new chapter - with fresh leadership, a developing strategy and a real opportunity for someone to help shape how fundraising and engagement looks going forward. The beauty of this reimagined role is that it's both strategic and hands-on, with chance to learn and develop, potentially adding new strings to your fundraising bow.
The role holds responsibility for individual giving, legacies and trusts fundraising, but we don't expect you to come with it all. You'll be given the time, space and tools to develop any skills and experience you don't currently have.
What we definitely need is someone with a strong foundation in Individual Giving - that means the ability to lead on campaigns and product development, as well as confidently manage pipeline planning.
You'll take creative control and responsibility for delivering effective multi-channel fundraising appeals, including key moments in the campaign calendar, such as the Christmas appeal. Using insight, storytelling and data to deepen relationships and grow income, you'll develop meaningful supporter journeys that recruit, retain and inspire generosity. Working closely with colleagues across communications, operations and programmes, you'll help strengthen collaboration across teams, ensuring day-to-day activity and processes support the shared goal of bringing Church Army's mission to life.
You'll also line manage the Individual Giving Officer, providing guidance and support, as well as supervising and supporting the Trusts Consultant and Legacy Consultant. This could be a perfect development opportunity for someone looking to build or grow their leadership experience.
About you
We really want to emphasise that you don't need to tick all the boxes to be considered, but you do need to be motivated to broaden your skillset and experience, with natural curiosity and a solutions-focused way of being.
Alignment with Church Army's Christian mission and feeling comfortable working in a faith-based environment where prayer and shared values are part of daily life is important. This role has an occupational requirement for the postholder to be a practising Christian.
How to Apply
If this sparks your imagination and interest, then we'd love to hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step and she'll be in touch with further details it your experience matches what we've asked for.
Deadline: 9am on Wednesday 17th June
Interview dates, still to be confirmed
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.