Communication manager jobs in chiswick, greater london

Stewardship is seeking a passionate and experienced Senior Relationship Manager to guide high-capacity donors in their philanthropic journey.  Providing exceptional client service and offering expert philanthropic advice you'll help to drive the growth of our award-winning Philanthropy Fund.  

This is a varied role which would suit someone with experience guiding high-capacity donors in their grant-making, and a passion for encouraging generosity. Working within a supportive team, your role will include building relationships with new and existing clients, facilitating the creation of complex giving strategies and spotting new areas of opportunity for impact. You will enjoy working in an ambitious team and have experience in being able to communicate excellently with a variety of stakeholders and decision makers. 

We are on a mission to champion change and celebrate diversity in classical music – do you have the skills and expertise to help us?

After ten successful years of growth, underpinned by a strong mission and successful fundraising, the Chineke! Foundation is looking for a Projects Director who will help ensure that the production and organisation of projects match their artistic ambition.

You will play an important role in the continued growth and evolution of the organisation. You will work closely with the Projects Team and lead on planning, selling and delivery. You will communicate the development of any new projects whilst overseeing the pre-existing engagements and work closely with our touring agents at Askonas Holt. Reporting to the Managing Director and working as part of our dynamic team of management staff you will play a vital role in the organisation.

Job description

Reporting to the Managing Director and in coordination with the Artistic Director and Deputy Artistic Director, you will handle the orchestra’s diary, lead on the production of projects and line manage the Orchestra & Tour Manager and our Production freelancers.

Your responsibilities will be:

· Attending all Chineke! rehearsals, projects and tours

· Working closely with the artistic team to assist on curation of programmes, keeping track of conductor/soloist invites and handling contracting once bookings have been confirmed

· Meeting with venues to generate interest in our future programmes and secure concert dates to build out regional tours around core Southbank Centre dates

· Keeping the Development Director and Marketing and Communications Manager up to date on projects and future plans

· Keeping track of our National Portfolio Organisation requirements with Arts Council and planning projects to meet our targets on the number of concerts in each category that we have committed to in each financial year

· Working closely with our important partners i.e. Askonas Holt, Southbank Centre, Woolwich Works, Royal Albert Hall

· Working closely with the Artistic Team and Managing Director to ensure that our performance plans align with our mission and 5 Year Development Plan

· Producing and negotiating contracts to engagements (conductors, soloists, with venues/festivals, tours, commercial engagements etc.)

· Contributing to a supportive and collegiate culture within the Chineke! Foundation

ID: 1542 Operational Manager – Central (West Midlands Northamptonshire and sorrounds)

Service: Central Region

Salary: Grade 4 Point 34 – 38: £42,140 - £46,240 FTE per annum (£33,712.00 - £36,992.00 per annum, pro rata)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based with travel to various locations across Norfolk, Waveney, Suffolk and East Sussex.

Hours: Part time (29.6 hours per week).

We offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We are seeking a highly skilled and dynamic manager to provide operational leadership for services in the Central region of England. You will have overall responsibility for the safe, high-quality, and financially sound delivery of services across the west Midlands and Northamptonshire.

You will bring proven experience in managing services for children, young people, and families with complex needs - such as neurodiversity, special needs and disabilities, and family support concerns. You will also have a strong track record in leading, managing, and developing staff teams while maintaining high service standards.

In this role, you will build and maintain effective relationships with key stakeholders in the region and contribute to the development and growth of Family Action’s services and strategic ambitions.

Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Responsibilities:

Leadership & Line Management

· Provide leadership and line management to service managers and project leads.

· Oversee recruitment, supervision, and staff development in line with Family Action policies.

· Foster a high-performance culture and provide operational cover when needed.

Financial Oversight

· Manage service budgets to ensure sustainability and value for money.

· Identify financial risks and contribute to business planning and service development.

Operational Delivery & Quality Assurance

· Ensure services meet strategic goals and comply with quality, safeguarding, and data standards.

· Lead on new service setup, performance monitoring, and continuous improvement.

· Embed service user participation and report Social Value outcomes.

Strategic Growth & Business Development

· Support regional strategy delivery and contribute to tenders and funding bids.

· Build partnerships, promote services, and help coordinate events to share best practice.

Main Requirements (for details check the job description and person specification):

- Lead delivery of key projects and high-quality services.

- Manage teams, operations, and new service setups.

- Oversee and lead safeguarding and quality assurance within services

- Champion service user involvement and feedback.

- Monitor performance and drive continuous improvement.

- Balance operations with strategy

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Sunday 7th September 2025 at 23:59

Interviews - week commencing 15th September and 22nd September - dates to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full address on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Closing Date: 20 August 2025

Ref 7141

Save the Children UK has an exciting opportunity for a dedicated individual to join us as our People Services Manager, where you will lead the operational delivery of a high-performing, human-centric People service that supports the full employee lifecycle and helps drive an exceptional experience for all our people.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As People Services Manager, you will play a key role in leading our People Services function—ensuring our people receive timely, accurate, and empathetic support at every stage of their employee journey. With a strong focus on service excellence, compliance, and continuous improvement, you'll manage a team of People Services professionals and oversee the delivery of core operational processes, including payroll, onboarding, absence management, and policy advice.

You will help us create a trusted, inclusive, and high-performing support function, embedding a culture of clarity, accountability, and customer-centric service across the organisation.

In this role, you will:

• Deliver a compliant, inclusive, and experience-led People Services function aligned to our Culture of Impact principles.

• Lead, coach, and develop a high-performing People Services team, with a strong focus on accountability, capability, and continuous improvement.

• Oversee the accurate and compliant delivery of key people operations, including onboarding, payroll, contract changes, and employee lifecycle events.

• Embed accountability within the team by ensuring clear role clarity and enabling team members to resolve queries effectively.

• Manage service contracts and core systems (e.g. payroll, ticketing platforms), ensuring targets are met and opportunities for improvement are identified.

• Maintain the People Team Hub (Intranet/SharePoint) as a trusted, accessible source for people policies and guidance.

About you

To be successful, it is important that you have:

• Strong working knowledge of employment law and lifecycle processes (e.g. onboarding, payroll, contract changes, and exits), with the ability to ensure compliance in practice.

• Proven experience in leading a high-performing HR operations or shared services team, driving measurable improvements in service delivery and customer experience.

• Excellent people leadership and coaching skills, with a track record of building capability, empowering teams, and driving a culture of continuous improvement.

• A customer-focused and human-centric mindset, with the ability to balance compliance, efficiency, and employee experience—resolving issues with empathy, clarity, and service excellence.

• Strong experience managing HR systems, service-level agreements, and performance targets, with the ability to interpret data and drive improvement actions.

• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Finance Manager Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-25 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme.

Our income has substantially  increased from £382k in 19/20 to £1.71 million in 23-24. We’ve had to adapt quickly, developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly.

Our current finance manager has been pivotal to Brent Mencap’s recent growth, adapting to paying more people, dealing with complicated invoices, making sure we get paid promptly, being as diligent about a project budget worth 5k as our overall budget and supportive with staff  wage queries. While there is lots of data input, reconciling, processing purchase orders, the role involves real involvement in project development, monitoring with other managers and face-to-face involvement with users and staff. It’s never boring and definitely not for the faint hearted!!

As Finance Manager for Brent Mencap, you will have a key leadership position. You will be responsible for the strategic and operational oversight of our finances, ensuring compliance with all statutory requirements while ensuring our services are sustainable through sound financial planning. You will work closely with the Executive Director and Trustee Board to provide accurate insights and projections that support long-term growth and resilience.

You will play a pivotal role in reviewing and maintaining our robust finance and administrative system and procedures, managing risks and ensuring our charity finances can support delivery of our mission. You will also contribute to the development of funding applications, tenders, and financial strategies. You will play a key role in supporting funding applications, demonstrating impact through financial reporting, and building processes that enable future growth.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note our office base is on the first floor of a Victorian building

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

Interview details

· A 2-part Interview with senior staff will take place at Brent Mencap on Monday 8th or 15th  September 2025. Shortlisted candidates will be given a paper-based scenario to complete and print at Brent Mencap before the interview

· We anticipate the interviews will take 2.0 hours with a 15-minute break  between scenario and actual interview.

Field based with travel to the London office

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.

You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.

You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.

Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.

You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.

This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Sunday 31st August 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Job Title: Communications and Campaigns Manager

Reporting to – Chief Executive

This is a permanent full-time role, home based with regular UK wide travel

Salary - £29,000 - £32,000 dependant on experience

Closing Date – midnight 5th September 2025

The Role

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum. We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. The successful applicant will develop and deliver national campaigns, ensure our messages reach the right audiences and manage activity across multiple platforms. The vision and creativity to tell powerful stories about flooding and its devastating impact on individuals, communities and economies is essential, as is the ability to manage internal and external stakeholders with tact, sensitivity and authority.

Responsibilities

Strategic Communications & Storytelling

· Translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.

· Contributing creative ideas to increase awareness of an organisation’s work and impact.

· Tailoring messaging to diverse audiences including policymakers, partners, media, and communities.

Campaigns & Public Engagement

· Developing and delivering successful multi-channel communications campaigns Evaluating campaign and communications effectiveness and reach

· Organising, planning and supporting online and in person events.

Content Creation & Digital Media

· Creating engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.

· Supporting the development of the NFF’s website

· Driving integrated campaign work aligning digital, press, and stakeholder communications.

· Identifying and exploiting external opportunities to promote the NFF and its important work.

· Creating a bank of case studies to highlight the issues flooded people face.

Media & External Relations

· Cultivating productive relationships with the media and creating compelling media materials including press releases and case studies

· Building strong relationships with community flood groups to support them to share their stories in the media.

· Monitoring media coverage and leveraging media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

· Production of our internal communications and supporting staff with templates, messaging guidance, and digital tools.

· Production and distribution of our internal newsletter, gathering updates and impact stories from teams and regional staff.

· Supporting staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

· Keeping internal communication and campaign assets up to date.

· Using insights from staff and communities to improve communication tools and templates.

· Working to ensure consistent branding and accessibility across all channels.

Skills & Knowledge

• Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.
• Strategy: A track record of developing and delivering highly effective communications strategy and leading proactive and reactive engagement across a range of issues
• Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences.
• Stakeholder Management: Strong influencing skills and a track record of building strong and productive working relationships with a diverse range of stakeholders.
• Empathy: Strong ability to empathise with individuals and communities impacted by flooding.
• Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.
• Collaboration: A collaborative team player with a solution-focused approach.
• Experience: Relevant degree and a minimum of five years’ experience in the field.

How This Role Contributes to Our Strategy

· Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.

· Partnerships: Developing strong relationships with partner organisations.

· Collaboration: Fostering a collaborative approach within the organisation.

Westway Trust are seeking a dedicated and experienced Children Services Manager with a track record of managing a Good or Outstanding Oftsed rated Early Years’ service, who will be committed to supporting and enhancing the lives of children in the North Kensington community.

This role is key to positioning the Trust as a provider of affordable, vital and culturally appropriate services.  Reporting to the Senior Manager Learning, you will lead and manage on all aspects of the Trust’s nursery and crèche services, ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met.  You will manage a team of full and part-time staff and will build strong partnerships with families and the local community. You will be a confident communicator working closely with statutory regulators, commissioners, partners and stakeholders. 

If you have a passion for making a positive difference in young people lives, as well as developing and managing a team, this role could be for you.

Key responsibilities of the role include but not limited to:

• Manage the staff team to deliver the Nursery and Crèche services.
• Liaison with all relevant members of staff to ensure maximising the team’s opportunities for employment, personal and professional development and organisational engagement.
• Develop, monitor and review activities to ensure high standards of childcare and learning.
• Quality assure and develop and improve services to maintain and improve our Ofsted position.
• Attend budget planning with the finance team to ensure a full understanding of the budget; good budget management and a strong out-turn in line with the growth strategy.
• Keep appropriate records of all children and account for their social and individual developmental needs.
• Monitor and report against the delivery objectives of the service providing observation and feedback to Nursery and Crèche workers so that they can improve their own direct planning and delivery and qualifications.
• Provide data as required for reporting internally to your line manager and through the Trusts Governance, and externally.

Qualification:

• Relevant qualification in childcare at a minimum Level 4. 
• Safeguarding (desirable)

Knowledge and Experience:

• Minimum 2 years’ experience of managing a Nursery with experience of all the relevant duties, monitoring, reporting and quality improvement.
• Experience of being the main contact for Ofsted. 
• A track record of working collaboratively with colleagues, partners and stakeholders to develop successful partnerships, growth, and achieve joint success.
• Strong experience of planning ahead, scheduling, attention to detail and problem solving.
• Experience of managing staff and supporting their development.
• Experience of managing resources and budgets.
• Strong verbal and written communication skills and experience of writing reports.
• Knowledge of Safeguarding.
• Experience of delivering a service that demonstrates an understanding of different cultures.
• An understanding of the issues facing North Kensington and a track record of working alongside beneficiary communities (desirable)

Benefits of working for Westway Trust:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 17 August 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.

We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.

You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

Two reasons why you should join Ella’s
 

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
    

2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. 

Job description and person specification

Service delivery

• Lead the day-to-day management of Ella’s safe houses, and outreach services

• Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs

• Ensure casework systems are used consistently and effectively across the team

• Oversee accurate and timely completion of risk assessments, support plans, and case notes

• Provide emotional support and hands-on casework guidance where needed

• Coordinate referrals and ensure women are welcomed into the service with care and dignity

• Lead regular reviews of support plans to ensure women are progressing through recovery stages

• Ensure a smooth and responsive referral process into Ella’s services

• Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes

• Contribute service data to support funding applications and impact reporting

• Provide regular service updates to the Head of Services and contribute to strategic conversations

Volunteer coordination

• Induct, train and oversee social work students and/or interns placed within the home

• Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors

• Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these

• Provide regular supervision to students and interns

Safeguarding & health and safety

• Act as Safeguarding Lead for frontline services

• Manage all safeguarding concerns in line with Ella’s policies and procedures

• Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes

• Promote a safe working environment for staff and service users, including regular risk assessments

• Ensure all frontline staff are trained and confident in safeguarding procedures

• Respond calmly and professionally to emergency situations

• Protect the confidentiality and security of all Ella’s locations

• Ensure robust procedures are in place for health and safety across safe houses

Team management

• Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.

• Lead recruitment, induction, and training for frontline staff and interns.

• Manage the internship programme, including allocation, supervision, and development.

• Coordinate regular team meetings and reflective practice sessions.

• Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.

• Oversee team and managers rotas and ensure staffing for on-call cover.

• Contribute to the recruitment and retention of a strong volunteer and intern team.

• Monitor and review demanding caseloads to support effective casework and prevent burnout.

Service development and partnerships

• Identify gaps and opportunities for improvement in service delivery.

• Implement structural changes to improve quality and efficiency of support.

• Build and maintain local partnerships within the VAWG and anti-trafficking sectors.

• Represent Ella’s at operational-level partnership and multi-agency meetings.

• Contribute to the development of service-related policies, ensuring input from staff and survivors.

• Work alongside the Head of Services and senior management team to shape future service plans.

Benefits

• Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.

• We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.

• Access to a professional supervisor.

• 28 day holiday, plus bank holidays.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

• The role is subject to a 6-month probationary period.

• The postholder is expected to take part in the out of hours on-call service.

• Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:
 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. 

We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Job Title: HR Manager

Line Reports:  Interns and secondments to People Team

Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)

Salary:  £32,500-38,500 (£35,000-41,000 in London)

Hours: Full-time 37.5 hours per week, open to flexible working

Contract: Permanent

Overall purpose

Reporting to the Director of People, the HR Manager will take responsibility for the operational delivery of Breaking Barriers’ key People and HR activities and initiatives. You will have a strong knowledge of all aspects HR and provide proactive, practical support on day-to-day operations as well as leading strategic HR projects. A keen understanding of Diversity, Equity & Inclusion (DEI) in the workplace and employee wellbeing is an advantage.

This role is essential to ensure we continue to be an effective, inclusive and people-led organisation. Your role will be vital in making sure Breaking Barriers is and continues to be a great place to work for its staff.

You will deliver day to day HR support to team members and managers, work across the organisation to advise on HR policies and good practice, deliver recruitment processes, and deliver and track Learning & Development. You will support on wider strategic initiatives, working with the Director of People to embed new strategies and projects informed by employee feedback.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 29 August. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged. Previous applicants need not apply.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Contract: Permanent   

Salary: £39,434 - £46,109 (London) £35,294 - £41,969 (Outside London)

Closing Date: Monday 18th August 

Please note, we may close this vacancy early if we receive a sufficient number of applications to progress to the interview stage.

Centrepoint, the UK’s leading youth homelessness charity, is looking for Compliance Manager – Fundraising to join our Compliance Team based in London, Sunderland, Bradford or Manchester.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Compliance Team’s role is to provide assurance that, based on evidence, internal controls are in place and are operating effectively. We are responsible for ensuring Centrepoint can operate and develop safely within regulatory frameworks. The team, which consists of managers, officers and a head of department, oversees several aspects of compliance across Centrepoint, including fundraising, employability & skills, data protection, complaints, internal policies and procedures and safeguarding.   

Centrepoint operates a hybrid working model. The current requirement is a minimum of two days in the office per week, with the remaining days worked remotely. From 1 July 2025, this will increase to a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.

About you 

• Experienced compliance professional with a strong understanding of the regulatory landscape surrounding fundraising in the charity sector.
• Able to translate complex regulatory requirements into practical guidance for teams.
• Natural collaborator with strong stakeholder engagement and influencing skills.
• Confident trainer and communicator who can embed a culture of compliance.
• Respectful, empathetic and mindful of impact on supporters and young people.
• Flexible and responsive to change, committed to continuous learning.

What you'll be doing

• Promoting a strong culture of compliance and providing guidance to Fundraising teams.
• Overseeing due diligence, maintaining risk registers, and aligning with ethical policies.
• Developing/updating policies and delivering training and induction on compliance matters.
• Designing and implementing a quality assurance framework for compliance monitoring.
• Advising on GDPR and managing data protection risks within Fundraising.
• Managing complaints processes and producing compliance reports for Board review.
• Leading investigations into fraud, breaches or safeguarding issues related to Fundraising.
• Monitoring regulatory changes and advising internal teams accordingly.

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Compliance Manager - Fundraising click ‘Apply’ now

POSITION OVERVIEW

The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.

Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.

As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Programme Innovation and Strategic Development

Programme Design and Innovation

● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.

● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.

● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.

● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.

Current Programme Oversight

● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.

● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.

● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.

● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.

● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.

● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.

● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.

Community Partnerships and External Relations

Strategic Relationship Building

● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.

● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.

● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.

● Engage with families and community members to understand their aspirations for young people.

Programme Partnerships

· Support the Programme Director in developing and maintaining key relationships and partnerships.

· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.

· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.

Research, Evaluation and Quality Assurance

Evidence-Based Development

● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.

● Commission or conduct research projects to inform programme development decisions and enhance service delivery.

● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.

● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.

● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.

Quality Standards and Continuous Improvement

● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.

● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.

● Monitor programme quality through systematic observation, feed \back collection and data analysis.

● Lead programme effectiveness reviews and provide recommendations for improvement.

● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Staff Leadership and Development

● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.

● Attend Line Managers training and regular sessions with HR Manager.

● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.

● Assist in recruiting or contracting new workers, tutors or teachers as required.

Funding and Financial

Strategic Funding Development

● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.

● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.

● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.

● Monitor funding environments and policy developments that may influence programme design.

Financial Administration

● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.

● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.

● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.

● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.

Safeguarding and Compliance

● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,

● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,

● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,

● Maintain comprehensive knowledge of safeguarding practices and current legislation.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally.

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

The Museum is looking for an ambitious and self-motivated individual for the role of Legacy Manager. The role will be key in securing the future of the Museum for years to come, building on and delivering a comprehensive legacy strategy, creating compelling marketing campaigns, and building meaningful relationships with legacy supporters.

Working alongside an approachable and highly successful Philanthropy team, reporting into the Senior Philanthropy Manager (HNWI), the role will be leading and delivering our legacy programme, building on and driving forward our legacy strategy. You will develop relationships with internal and external stakeholders at all levels to deliver the legacy strategy, as well as promote legacy giving to a wide audience and cultivating new legators. The role will also steward existing legators, developing relationships and planning events to steward and cultivate. You will also work closely with a Philanthropy Executive to manage legacy administration and ensure best practice stewardship.

About you

The appointed person will have extensive experience in legacy fundraising and marketing, and successfully soliciting legacy pledges and a proven ability to develop strategy, manage budgets and deliver results. They will have exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner and be able to establish productive relationships with a variety of funders, prospects and colleagues. This person must be able to work proactively and constructively with colleagues to develop high-quality project proposals and act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts. Finally, they will possess exceptional attention to detail and organisational skills and have an ability to prioritise and meet regular deadlines whilst working under pressure.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. 
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi.

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events.  We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply on our careers portal.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 23:59 on 31 August 2025

Interviews expected: w/c 15 September 2025

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

POSITION OVERVIEW

The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.

Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.

Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.

The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.

The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.

You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Quality Assurance and Standards Management

· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.

· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.

· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.

· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.

· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.

· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.

· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Youth Worker Team Management and Development

● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.

● Attend Line Managers training and regular sessions with HR Manager.

● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.

● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.

● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.

● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.

● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.

Programme Operations and Delivery Oversight

● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.

● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.

● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.

● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.

● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.

● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.

Safeguarding and Compliance

● Ensure that full compliance with safeguarding policies and procedures are adhered to.

● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.

● Manage safeguarding incidents and concerns.  In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.

● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.

● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.

Data Management and Reporting

● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.

● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.

● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.

● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.

Partnership and Stakeholder Management

● Develop and maintain relationships with local schools, community organisations, and partner agencies.

● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.

● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.

● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared.  It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change.  Consequently, The Avenues will revise this Job Description as required in consultation with post holders. 

ABOUT YOU 

● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent. 

● Minimum 3 years frontline youth work experience with 8-19 year olds

● Demonstrate significant project management experience. 

● Strong people management skills

● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities. 

● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.

● Experience managing budgets and members expectations.

● Proven track record in creating and building relationships with local partners to enhance a youth programme.

● Understanding and empathy of current issues young people face.

● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding

Personal qualities:

● Passion for youth work and belief in young people's potential

● Creative thinking balanced with evidence-based practice

● Resilience and flexibility in a dynamic environment

● Ability to work collaboratively and thrive as part of a team.

● A proactive approach, self-motivated and enthusiastic with high levels of initiative. 

● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues.