Communication manager jobs in surrey quays, greater london
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Redbridge.
Sounds great, what will I be doing?
We are looking for a motivated and empathetic individual to support clients with mental health conditions in achieving sustainable employment. You will manage a dynamic caseload, delivering tailored coaching, job search support, and workplace retention strategies in line with IPS fidelity. Strong employer engagement skills are essential to build partnerships and create inclusive job opportunities. The role involves close collaboration with clinical teams to integrate employment and mental health support, as well as accurate record-keeping and compliance with service standards. A commitment to continuous professional development and service improvement is key, along with a passion for supporting disadvantaged communities into meaningful work.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting individuals with mental health conditions in securing, returning to, or retaining mainstream employment. They should have a strong understanding of employment models such as IPS (Individual Placement and Support) and be committed to employment retention and IPS fidelity. Experience in health or social care settings is essential.
Excellent communication and interpersonal skills are required to engage clients and build effective relationships with stakeholders and partners. The candidate should be confident in presenting services, promoting client solutions, and managing time effectively in a results-driven environment.
A solid understanding of relevant policies, including Health & Safety, Data Protection, Equality & Diversity, and the Equality Act 2010, is essential. They must be open to feedback and professional development, and able to travel across the designated borough.
The candidate should be person-centred, empathetic, and committed to equality. Strong administrative and IT skills, including client assessments, action planning, and accurate record-keeping using Microsoft packages and databases, are also key to the role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Location: Remote (occasional UK in-person meetups)
Contract type: Permanent, full-time or part-time (minimum 4 days/week); UK adjacent hours
Salary: £55,000–£75,000 per annum (commensurate with experience)
Benefits: 35 days holiday + national holidays; 14 days medical leave; 3% employer pension contribution; open to flexible working
Reporting to/supported by: CEO
How to apply: Submit your cover letter and CV via CharityJob. Applications will be reviewed on a rolling basis, and we may close the advert early if we find the right candidate.
About Iswe
Iswe is a global non-profit advancing participatory democracy and systems-level political change. Our mission is to help citizens, especially those in underrepresented regions, shape solutions to global challenges — from climate justice to health equity. Our initiatives include the Global Citizens’ Assembly (GCA) and Assemblis, a digital platform for community-led democratic processes.
We’re entering an exciting phase of growth and are looking for a strategic and entrepreneurial fundraiser to take our income generation to the next level.
About the role
We are seeking a Head of Fundraising to develop and drive Iswe’s income generation strategy and grow a high-performing fundraising team.
This role is ideal for someone experienced and confident enough to lead the function with minimal oversight, but still eager to be hands-on. You will bring a good understanding of the climate, democracy, and systems change funding landscape, ideally along with existing funder relationships. You’ll be creative and entrepreneurial, with the ability to craft compelling cases for support, develop new income streams, and build the operational systems required to raise and manage funds effectively.
Your goal will be to secure £10 million over the next 3–5 years, and position Iswe for long-term financial sustainability.
You will report to the CEO and will manage a Senior Fundraising Officer, with the opportunity to expand the team over time (e.g. an individual giving lead and a high-net-worth donor lead).
Key Responsibilities
Strategic Leadership
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Develop and deliver an ambitious fundraising strategy aligned with Iswe’s organisational goals, including project-specific income generation and unrestricted funding.
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Identify and pursue diverse fundraising opportunities, with a focus on:
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Grant fundraising
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Institutional partnerships
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Innovative pooled funding mechanisms
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Individual giving and public campaigns
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High-net-worth individuals
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Revenue-generating partnerships and services
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Provide regular reporting and strategic insights, including risks, opportunities, and performance against targets.
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Work with the CEO to transition key donor relationships smoothly and represent Iswe externally at high-level events and convenings (e.g. COP, Bonn, Davos, New York Climate Week).
Fundraising Execution
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Lead the cultivation, solicitation, and stewardship of funders, donors, and strategic partners.
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Write and oversee the development of high-quality grant proposals, donor reports, and communications.
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Coordinate funding strategies for individual projects, and support project teams to embed fundraising into their planning and delivery.
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Develop digital strategies and campaigns to support public fundraising and individual giving.
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Build systems to attract and steward high net worth individuals, including prospecting, relationship management, and donor communications.
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Explore and advance business revenue streams such as consultancy offers, corporate sponsorships, or platform-based services.
Team Leadership
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Line-manage a Senior Fundraising Officer, supporting their professional development and accountability.
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Recruit, onboard and manage future team members as needed (e.g. an Individual Giving Manager and High Net Worth Fundraising Lead).
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Foster a culture of collaboration, innovation, and bottom-up leadership within the fundraising team and across the organisation.
Operational Excellence
- Design and implement systems for tracking fundraising performance and measuring ROI.
- Develop internal processes for grant management and donor engagement.
- Ensure compliance with fundraising ethics, legal standards, and data protection regulations.
- Build the fundraising literacy and capability of project and leadership teams across the organisation.
Person Specification
Essential
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Substantial fundraising experience (minimum 5+ years), with a proven track record of raising six to seven-figure income across grantmaking, institutional funders, or major donors.
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Strong strategic thinking, planning, and execution skills — with the ability to own a multi-year fundraising roadmap and deliver results with minimal supervision.
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Demonstrated experience in developing and delivering fundraising strategies across multiple income streams (e.g. grants, high net worth individuals, public fundraising, or partnerships).
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Excellent writing and communication skills, including the ability to craft compelling funding proposals and reports.
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Working knowledge of individual giving strategies, including use of digital tools for donor acquisition and retention.
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Working knowledge of GDPR.
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Understanding of how to build systems and culture to support high net worth individual engagement and income generation.
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Experience speaking and writing knowledgeably about deliberative democracy and multilateralism.
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Strong understanding of the global fundraising landscape in climate, democracy, and systems change — and ideally some well-established funder relationships.
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Ability to build strong internal and external relationships and to work across multiple teams and time zones.
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A collaborative, self-reflective leadership style — grounded in awareness of your own leadership strengths and blind spots, and committed to building the agency of others.
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Experience working effectively in a remote environment and enthusiasm for this mode of working.
Desirable
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Experience developing pooled funding models or engaging with multilateral funding initiatives.
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Experience monetising services or designing other forms of business income.
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Experience working in or with small, fast-moving nonprofits or startups.
What We Offer
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A rare opportunity to shape and lead the fundraising function of a globally relevant organisation at a pivotal moment in its growth.
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A flexible, learning-focused work environment rooted in collaboration, experimentation, and shared ownership.
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A mission-driven team working on some of the most urgent challenges of our time, in partnership with communities around the world.
A note on representation
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Edward Gibbons House is seeking an enthusiastic Senior Substance Misuse Worker to support our amazing residents.
Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.
Our Senior Substance Misuse Worker works alongside members of the support team to create a safe and welcoming environment within a psychologically informed environment. You will contribute to the development of the recovery hub, by providing expertise in alcohol and drug misuse. Taking a lead role in delivering training/ advising staff on substance misuse issues, liaison with substance misuse agencies, facilitating multidisciplinary case conferences and negotiating access to detox and treatment services. Carrying out assessments of drug and alcohol usage with key clients, delivering brief and extended interventions, outlining risks, advice on harm minimisation and refer to specialist agencies.
You will also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.
You need to have experience of working with homeless people with complex needs, have a good understanding of strengths, needs, and risks they experience. Be competent with computer systems, and comfortable completing regular performance reports. The Senior Substance Misuse Worker is a day shift based role with evening and weekend working.
PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability.
For further details please see the full job description.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
- Liaising with referring agencies to improve referral information and the referral process for victims
- Updating and maintaining computerised data bases, case management systems and records
- Working with sensitive, confidential and secure data
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Out of Hours Intervention Worker to play a pivotal role in our Criminal Justice Service in Streatham
Sounds great, what will I be doing?
Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Streatham, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.
Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.
A day in this role looks like….
As an Out-of-Hours Intervention Worker at He
stia, you will play a crucial role in our Streatham Approved Premises. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.
A day will never look the same and some of the things you can expect to do/be responsible for are:
Providing admin and other support to colleagues, particularly in relation to compiling documents relating to residents medication, curfews and sign-in registers. Completing welfare checks on residents in the Approved Premises. Ensuring timely and accurate recording of information on electronic databases, and completing tasks to a high standard. Following protocols, encouraging compliance with curfews/drug & alcohol testing, and liaising with partners including on-call manager, probation and police. Ensuring that colleagues, multi-agency partners and management are informed and updated on matters as is necessary for risk management and safeguarding duties. Actively monitoring and maintaining the health, safety, security, cleanliness and hygiene of the Approved Premises and the well-being of its occupants utilising information sharing, CCTV, direct observation, inspection, personal contact and other methods, as appropriate. Ensuring that all related administration is done in good time; that detailed, concise and accurate records are created contemporaneously, that information is shared appropriately, and that confidentiality is properly maintained. Using initiative to identify and deal with additional tasks or issues as they arise
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the imp
ortant thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
The ability to work night shifts on weekdays and weekends
Extensive experience working with vulnerable adults, particularly those involved in the Criminal Justice System, delivering meaningful interventions aimed at fostering positive behavioural change. Demonstrates strong understanding of offending behaviour, trauma, and safeguarding issues. Skilled in effective communication, boundary-setting, and pro-social engagement, with the ability to manage complex emotional and behavioural presentations. Capable of working collaboratively within a team, leading by example, and making informed decisions under pressure. Proficient in handling confidential information appropriately and using IT tools such as Outlook, Word, and Excel. Committed to personal development and optimistic about individuals' potential for change.
Interview Steps
We keep our interview process simple, so you know exactly what
to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children
and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Criminal Justice service in Streatham.
Sounds great, what will I be doing?
This role involves working within an Approved Premises (AP) setting, supporting high-risk offenders as they transition from custody back into the community. It plays a vital role in public protection by providing a structured, supervised environment that promotes rehabilitation and pro-social behaviour. Staff act as positive role models and work closely with probation officers, the police, and community services to help residents engage with their sentence plans and access the support they need to reintegrate safely and responsibly into society.
Day-to-day responsibilities include engaging with residents, encouraging participation in communal routines such as meal preparation, and supporting purposeful activities. The role also involves monitoring curfews and drug/alcohol testing compliance, maintaining health and safety standards within t
he building, and ensuring all relevant information is recorded and shared appropriately. Strong communication, resilience, and a calm, consistent approach are essential, as is a willingness to work flexibly as part of a committed multi-agency team.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role requires someone who can maintain firm but fair boundaries, using authority in a legitimate and respectful way while engaging positively with individuals who may present complex emotional or behavioural challenges. A strong understanding of the impact of trauma is essential, along with the ability to remain calm, empathetic, and responsive when faced with difficult behaviours or communication styles. Optimism about people's capacity to change is key, as is the ability to engage in pro-social modelling that encourages rehabilitation and personal growth.
Candidates must be able to learn quickly, assess situations, and make sound, defensible decisions based on accurate information. Strong communication and teamwork skills are essential, as is the ability to record and share information appropriately and confidentially. A hands-on, practical attitude is required, including a willingness to participate in domestic tasks and communal activitie
s such as cooking and gardening. Knowledge of safeguarding practices and the ability to respond to related concerns appropriately is also critical for maintaining a safe and supportive environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criter
ia for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
XLP is a youth work charity that doesn’t flinch in the face of challenge. We’re here for young people growing up in communities where poverty, exclusion and lack of opportunity too often shape the odds. Our work with young people aged 11 to 25 is long-term, rooted in relationships and built to last.
We’ve got big plans and we need the fundraising power to match. Our vision is to grow XLP’s impact across London by building a fundraising engine that’s ambitious, strategic and fit for a medium-sized charity. This role is about making that leap to unlocking major new income streams.
That means bold action. It means going after bigger grants, attracting larger gifts and shaping a sharp, strategic approach to long-term income growth. It means helping build and lead a strong, values-driven fundraising team with the drive and determination to go the distance. You’ll bring precision, persistence and the skill to turn complex work into compelling funding applications.
You won’t be doing this alone. You’ll be part of a supportive, driven team and you’ll get stuck into a wide range of fundraising activity that gives you insight, experience and real influence.
This is about making a difference. If you want to help reshape the future for thousands of young people, this is your chance.
We are proud to be an employer that puts Equity, Diversity and Inclusion at the core of all that we do, for the benefit of our employees and volunteers, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be under-represented.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are currently looking for a Volunteer Officer to join us on 6-fixed term contract on a full-time basis.
This role does include working 2 weekends a month and evening work.
The Benefits
- Salary £33,666-£35,000 depending on experience
- 26 days’ annual leave, pro rata, plus public holidays
- Employer pension scheme
- Private healthcare cash plan and health insurance
- Cycle to work scheme
- Employee assistance programme - available to all staff and family members
This is a fantastic opportunity for an enthusiastic individual with experience of working with, and managing, volunteers and a love of the great outdoors to join our passionate organisation.
You will have the chance to work in some of the most beautiful and historic green spaces that London has to offer while playing a vital role in the delivery of our hugely successful Volunteer Ranger Service.
So, if you would like to showcase fascinating wildlife and heritage across London’s parkland while working with an inclusive and supportive team, apply today!
The Role
As a Volunteer Officer, you will be responsible for the delivery of the Volunteer Ranger Service in Richmond and Bushy Park. Supporting the current volunteer rangers and training and managing new volunteers, where appropriate. You’ll seek to develop training opportunities and resources.
This is an exciting opportunity for an experienced Volunteer Officer to join the Volunteering Team at The Royal Parks. This role will focus on delivering the Volunteer Ranger Service in both Richmond and Bushy the Richmond Park Volunteer Bus service. The service was started as a trial with a purpose to engage, inspire and inform members of the public about the history, heritage and wildlife of the parks, and is now seen as a growing success. This role is varied and will see the successful applicant working primarily Richmond and Bushy Park, but with regular travel to all of the parks. Your role will be to manage, the current volunteers, induct and train new volunteers where appropriate, and work to grow and develop different opportunities that the service presents. This role will also work with other volunteer groups across the parks helping to deliver conservation groups, corporates and develop new and existing initiatives. The volunteer officer will support the wider volunteer team and coordinators where needed.
This role involves a lot of in park time, working with and supporting volunteers on the ground, coupled with some office time. This role also requires a large amount of weekend and flexible working, with usually a minimum of two weekends a month in the Parks supporting the Rangers on the ground. The ideal applicant will be friendly, open, and enjoy spending time outdoors and have experience working with and managing volunteers, ideally in an engagement, visitor service or conservation setting.
Additionally, you will:
- Help to maintain all tools, equipment and PPE
- Support the promotion of the Volunteer Ranger Service and wider Volunteering activities
- Ensure all expenditure is approved in advance by the Volunteer Manager and budgets are updated accordingly
About You
To be considered as a Volunteer Officer, you will need:
- Proven experience of working with, managing, leading and training volunteers, especially relating to visitor engagement and conservation
- Experience of developing and delivering successful volunteer projects and programmes and working with partners
- Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
- To be highly organised with the ability to prioritise a heavy workload, manage tasks simultaneously and perform effectively under pressure
- Awareness and advocate of equality, inclusion and diversity, health and safety, safeguarding
- Excellent written and verbal communication skills
- Experience of managing budgets and of delivering, reporting and evaluating projects would be beneficial to your application, as would experience of competing demands and delivering a visitor service in a park setting. IT proficiency would also be advantageous, as would excellent presentation skills. Practical conservation, habitat or horticulture management skills, including tool use and management, are also desirable.
Other organisations may call this role Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you’re interested in this unique opportunity as a Volunteer Officer, please apply via the button shown.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our East London Hospital Discharge Service in Tower Hamlets. No personal care or experience is required, just the right values.
£28,808.00 per annum, working 40 hours per week. Fixed term contract of 1 year.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Provide support 9am-5pm 7 days a week
* Assess prospective discharges within 3-5 hours of receiving referral information.
* Support the customer to settle in and meet their immediate social care needs.
* Update the Discharge/Patient Flow Team on patient progress on a weekly basis.
* Escalate concerns to the Discharge Team and urgent concerns via the Crisis Line.
* Proactively monitor customer's mental state, ADLs and move-on plans.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to access activities and services in order to maintain and improve well-being, access benefits and reduce isolation.
* Maintain regular communication with Hackney Council (Local Authority) to facilitate re-housing.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication.
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
Job Title: Monitoring, Evaluation and Learning Adviser
Location: London or Nairobi, with occasional international travel and flexible working required to overlap with South-East Asian/Pacific time zones
Contract: Two-year fixed-term contract
Reporting to: Head of MEL
Responsible for: Occasional consultants and volunteers
Salary & Benefits:
UK: GBP47,029 gross per annum, and 9% employer pension contribution
Nairobi: Kes 6,803,160 gross per annum, including 9% employer pension contribution and staff medical insurance cover
Deadline: 17:00 UK time, Monday 25th August 2025
Conciliation Resources
Conciliation Resources is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide.We currently have over 80 full and part-time staff members, working mainly out of the UK, Australia, Kenya and Ethiopia offices. We work with over 70 locally-based and international partners worldwide.
Research, Advisory and Policy Department
The Research, Advisory and Policy (RAP) Department facilitates learning and provides guidance to improve peace policy and practice inside and outside Conciliation Resources. The team:
- Translate experiences of peace practice into innovative learning and thought leadership
- Evaluate impact of peace practice and build evidence of what’s working and what’s not
- Advance knowledge and methods for gender inclusive peace practice
- Mobilise policy change to facilitate and coordinate transformative peace practice
RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach and technical support to Programme Departments on gender and monitoring, evaluation, and learning (MEL). The RAP Department includes the CR EU team based in Brussels.
Our approach to Monitoring, Evaluation and Learning (MEL)
Conciliation Resources’ approach to project design and MEL is rooted in a culture of evaluative thinking and knowledge-building. We use evidence and systematic reflective spaces to improve the relevance, efficiency, effectiveness, impact, and sustainability of our work. We apply a gender perspective in our conflict analysis and evaluation methods. Our plans for MEL are contained within our Operational Plan under Goal 5: to develop evidence, learning and creativity, which is part of our Strategic Plan 2020-2025.
Job Purpose
We are looking for an experienced and creative Monitoring, Evaluation and Learning (MEL) Advisor to fill a vacancy emerging in our global MEL team. This is an exciting time to join the organisation as the successful candidate will play an important role in developing and rolling out a new MEL Strategy to align with Conciliation Resources’ forthcoming Strategic Plan 2026-2030.
The MEL Advisor will be responsible for providing technical advice in applying gender-sensitive and complexity-aware MEL approaches to develop CR’s peace practice, and in supporting organisation-wide Outcome Harvesting. The role would be well-suited to a versatile and creative thinker with a curiosity to adapt standard MEL approaches for the challenges associated with peacebuilding and mediation.
We want MEL to be useful for staff and partners. The MEL Adviser will draw lessons from evidence of achievements and challenges in our work to inform programme adaptation and support organisational strategy. Occasionally they may represent our experience and approach to external audiences.
As the post is a global role, the post-holder will be expected to provide remote and face-to-face technical support to Programme teams, MEL Focal Points and partners in different geographies, and to the RAP team in the development and implementation of their MEL plans.
The MEL Adviser supports the Head of MEL in the delivery of Operational Goal 5 in Conciliation Resources’ Strategic Plan 2020-2025 and will continue to do so under the forthcoming Strategic Plan 2026-2030 and MEL strategy. The MEL Adviser will help to develop and maintain the systems, skills and approach required to deliver on this, and to embed these in organisational practice.
Scope and Accountability
The MEL Adviser is directly accountable to, and line-managed by, the Head of MEL and is a member of the RAP Department.
They are accountable for maintaining systems to record and analyse data and for organising processes to capture and analyse change.
They ensure the smooth running of organisation-wide evaluation processes, including CR’s Outcome Harvesting process, and evidence informed strategic donor reporting.
They are responsible for providing specialist, technical advice and support to teams and partners on the design, development and implementation of their project MEL plans.
They have a comprehensive understanding of our Strategic Plan, organisational results framework and Theory of Change, and of the nature of peacebuilding work and change.
Person specification
Essential knowledge, skills and experience
- Knowledge and considerable experience applying a range of complexity-aware design, monitoring, evaluation and learning concepts, tools, and approaches.
- Understanding of and experience in supporting adaptive programming, including approaches for how to monitor and evaluate adaptations. Experience of Outcome Harvesting or other participatory monitoring approaches an advantage.
- Experience designing Theories of Change for complexity-aware programmes, including monitoring frameworks and the critical analysis of data to inform adaptations. Experience of designing Theories of Change for social cohesion, mediation and/or peacebuilding programmes is an advantage.
- Ability to collect, manage and analyse quantitative and qualitative data in a manner that is sensitive to conflict-affected contexts.
- Knowledge of organisational practices such as partnership working, value for money and organisational learning.
- Knowledge of and demonstrated commitment to participatory, gender-responsive and conflict-sensitive approaches.
- Appreciation of issues of confidentiality, cross cultural working, and political sensitivity.
- Experience of working with databases, handling diverse sources of information, and maintaining accessible and secure filing systems.
- Experience of group facilitation and training support on monitoring, evaluation and learning issues.
- Excellent verbal and written communication skills in English.
- Ability to listen actively to and work with and support people from varying backgrounds and with a range of political, cultural, and value orientations.
- Experience of working across an organisation to influence others.
Desirable knowledge, skills and experience
- Experience designing and facilitating online and hybrid workshops, including using tools such as Mentimeter, Miro and/or Lucid.
- Data visualisation software such as Zoho Analytics and Microsoft PowerBI.
- Experience in the peacebuilding sector or fragile contexts.
- Experience using MEL data for advancing research, communication and advocacy purposes.
- Other language skills, in particular French or Russian.
The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity.
We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.
About AFRIL
Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.
AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:
-
Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status).
-
Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.
-
Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data.
-
Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment.
-
Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status.
We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification.
Please submit your CV and a cover letter – no more than two sides of A4 – detailing how you meet the person specification for the role by 23:30 on Monday 25th August 2025.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




We are looking for a confident, compassionate and organised practitioner to deliver focused family support with a strong focus on early learning. This role combines practical support for families with children and delivery of child development interventions such as Making it REAL and Big Hopes Big Futures. You will also help build volunteer capacity, from supporting volunteers with resource bags to contributing to outreach, engagement and group work, depending on your experience.
Duties and Key Responsibilities:
Direct Support to Families
- Hold a small caseload of families with children delivering up to 2 hours of support per week on a short-term basis.
- Conduct home and community visits to support early childhood development, build resilience and improve family wellbeing.
- Work in a strength based and relationship building way, helping parents recognise and build on what they are already doing well.
- Deliver structured early learning interventions including Making it REAL and Big Hopes Big Futures.
- Support families to develop a rich and positive home learning environment.
Volunteer Development.
- Act as the first point of contact for child development resources, ensuring they are maintained and distributed to volunteers when needed.
- Offer shadowing opportunities and depending on your experience, support small group learning or supervision. Help to provide ongoing guidance and encouragement to help volunteers build confidence and skills.
Planning, Events & Outreach
- Work with the Lead Family Support Coordinators to deliver early learning events and community-based outreach.
- Help raise awareness of Home-Start Southwark services through local outreach and networking to increase referrals of families and volunteer recruitment.
- Develop good working relationships with a range of referrers and other professionals including health, education and social care.
Monitoring, Recording & Partnership Working
- Carry out initial assessments, reviews and end visits with families.
- Liaise with referrers and other professionals.
- Make referrals to other organisations.
- Record all work accurately and in a timely manner using the CharityLog (our internal system for which training will be provided).
- Contribute to impact reporting by preparing case studies and success stories.
- Attend and actively contribute to team meetings, training and supervision.
- Follow safeguarding policies and escalate concerns following our procedures.
- Promote a safe, fair and inclusive environment for all families, volunteers and colleagues.
General
- Help with occasional community outreach outside core hours when required.
- Support the wider Family Support Team as needed.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities.
The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees.
We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.
About AFRIL
Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.
AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:
-
Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status).
-
Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.
-
Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data.
-
Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment.
-
Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status.
We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification.
Please submit your CV and a cover letter – no more than one side of A4 – detailing how you meet the person specification for the role by 23:30 on Wednesday 27th August 2025.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Young Adults Transition Peer Worker to play a pivotal role in our Integrated Mental Health Service in Haringey.
Sounds great, what will I be doing?
As a Young Adults Transition Peer Worker, you will play a vital role in delivering high-quality, person-centred support to young people aged 18–25 who are either transitioning from Child and Adolescent Mental Health Services (CAMHS) or accessing mental health services for the first time. Drawing on your own lived experience, you will form therapeutic and recovery-focused relationships that empower young people to build resilience, develop independence, and pursue meaningful goals. Your insight and empathy will be central to helping service users navigate this critical stage of their mental health journey.
You will provide consistent emotional and practical support, including accompanying service users to appointments or meetings where additional reassurance or peer advocacy may be beneficial. In collaboration with families, carers, and wider care teams, you will promote continuity and stability, ensuring that young adults are effectively supported as they move into community and adult mental health services. Throughout your work, you will adhere to Hestia's and BEHMHT's policies and procedures, acting as a role model for recovery and demonstrating the possibility of positive change through lived experience.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will bring a strong foundation of personal experience, education, and a genuine commitment to supporting others through mental health recovery. You should have a good level of secondary education, ideally to NVQ Level 3 or equivalent, with a willingness to complete the BEH Peer Worker Training and a Wellness at Work plan shortly after starting the role. Your lived experience of mental health challenges and use of secondary care services will be central to your ability to connect with and support others, alongside a practical understanding of recovery principles, stigma, and self-management techniques. You will be confident working both independently and as part of a team, with excellent communication skills and a flexible, reliable approach to supporting young adults in transition. A willingness to travel across Barnet, Enfield, and Haringey and to engage in further training relevant to peer support will also be essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hillingdon Cove Mental Health Crisis Alternative in Hillingdon.
Sounds great, what will I be doing?
As a Peer Support Worker, you will manage a caseload of clients requiring early intervention or preventative mental health support, delivering individual and group-based activities that promote recovery, wellbeing, and community engagement. You will clearly communicate the service's aims and pathways, enabling clients to co-produce their support plans and empowering them to engage with professionals across housing, health, employment, and social care. Working flexibly within a team, you will ensure service coverage, uphold safety and safeguarding procedures, and support the delivery of co-produced peer networks and community initiatives. You will also maintain accurate records, ensure timely referrals and assessments, and participate in supervision and development processes, all while contributing to a high-quality, person-centred service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
A candidate will have lived experience of navigating mental health care pathways, such as emergency department visits, acute admissions, or engagement with community mental health services, and a strong understanding of the issues faced by individuals with a range of mental health conditions. They will demonstrate the ability to offer support with empathy, dignity, and respect, while rapidly building trust with service users, carers, professionals, and peer workers. Excellent verbal and listening skills are essential for engaging effectively during crises and in day-to-day interactions, both face-to-face and over the phone. The candidate will also have a good understanding of local mental health and wellbeing services, recovery tools, and safeguarding practices, with the ability to assess needs, risks, and aspirations and provide appropriate signposting. Strong prioritisation, time management, and the ability to work dynamically under pressure are key, alongside good literacy and numeracy skills, proficiency in IT including MS Word, Outlook, and internet use, and the ability to produce clear written correspondence. They must be able to work independently and collaboratively as part of a team, support the induction of new peer staff and volunteers, and demonstrate excellent communication and partnership-building skills to contribute positively to a person-centred, recovery-focused service.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



