Communication manager jobs
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key Responsibilities
Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations.
- Undertaking debt advice file reviews.
- Identifying advisers’ soft skill and technical training needs.
- Providing constructive feedback, and pastoral support, to advisers and their line managers.
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
Ensure project compliance and quality requirements are achieved
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload.
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.
Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.
The Volunteer Co-ordinator will facilitate, develop and champion the work of the volunteers within the cathedral. The role will support the recruitment of volunteers and support the development of volunteer team leaders. The Volunteer Co-ordinator will have responsibility for aligning the work of volunteers with delivering Chapter's overall strategy, with a particular focus on the development of welcome volunteers to engage visitors and increase per head visitor donations.
Person Specification:
Essential:
- Experience working with volunteers in a charity context.
- Exceptional communication skills, together with a confident and professional approach.
- Must be self-motivated whilst understanding the importance of working as part of a team.
- Sympathetic towards and supportive of the mission and values of the cathedral.
- The ability to establish and maintain good working relationships with a range of people, including cathedral colleagues and external organisations.
- Comprehensive IT skills.
- Willingness to work flexibly, including evenings, weekends and public holidays as required.
- Experience of establishing and reporting on KPIs.
- Empathy with the ethos of the Church of England
Birmingham Cathedral is a Christian Church of the Anglican Communion and the seat of the Bishop of Birmingham. As the Church of England cathedral chur

The client requests no contact from agencies or media sales.
Job Title: Eastern European Floating Support Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding
Hours: 37.5 hours per week
We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse
You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.
It is desirable for candidates to be proficient in one or more Eastern European languages.
You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.
The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation.
The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 16 May 2025
Interview Date: 27 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Are you a creative and capable person who loves bringing events to life? Do you have experience organising well-run occasions, managing spaces, and turning great ideas into memorable experiences? If so, we’d love to hear from you!
The Florrie is looking for a reliable, organised, and enthusiastic Events Coordinator to oversee private bookings and help run events in our vibrant new youth space, The Basement, as well as support larger venue-wide events. This state-of-the-art facility features a cinema, radio station, and activity zone, and hosts everything from children’s parties to community conferences.
A Liverpool landmark for over 130 years, The Florrie is a Grade II listed Victorian building and a thriving hub for arts, culture, and community life in South Liverpool. As part of this legacy, you’ll play a key role in ensuring our events run smoothly and reflect the welcoming, creative spirit at the heart of everything we do.
For more information on this role, please find our full job pack attached.
Key Responsibilities
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Coordinate all enquiries, bookings, and events in The Basement, acting as the main point of contact for clients and ensuring a smooth experience from start to finish.
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Promote and maximise use of the space by responding to enquiries promptly, maintaining efficient booking systems, and building relationships with external partners.
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Oversee event delivery, especially children’s activities (e.g. parties, screenings, games), and ensure the space is safe, clean, and ready before and after each event.
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Manage operational logistics including safeguarding, scheduling, risk assessments, and staff support.
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Support charity-wide events and collaborate with Florrie teams to promote use of The Basement across programmes.
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Contribute ideas to improve the customer experience and enhance The Basement’s role as a valued community venue.
Essential Requirements
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Proven experience coordinating youth or community programmes and managing public-facing spaces.
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Strong background in event planning, including working with partners and overseeing venue hires.
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Excellent organisational and administrative skills, with confidence handling schedules, bookings, and budgets.
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Sound knowledge of safeguarding, health & safety, and professional conduct in youth/community settings.
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Effective communicator with the ability to engage children, families, and external partners.
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Flexible and dependable, with availability to work evenings and school holidays.
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Full D1 UK Driving Licence required (no personal vehicle needed).
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Appointment subject to DBS clearance and satisfactory references.
Benefits
The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community.
In return, we offer:
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Pension scheme
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Discount in our on-site cafe
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On-site parking
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Development and training
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Access to free wellbeing activities such as yoga, keep fit, walking group, gardening
If you’re ready to take on a meaningful role where your skills will make a difference, apply today!
Member Relations Co-ordinator
We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.
Position: Member Relations Co-ordinator
Location: Holyoake House, Manchester
Salary: £34,577 per annum
Hours: Full-time, 35 hours per week
Contract: Permanent/Hybird
Closing Date: Midnight, Thursday 22nd May 2025
Interviews: Week commencing 2nd June 2025, in Manchester.
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.
About the role:
As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.
Key responsibilities include:
• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.
• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.
• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.
• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.
• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.
• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.
• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.
• Manage complex member queries and act as an escalation point for the Member Relations team.
• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.
• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.
• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.
• Actively support the Member Services Lead with wider membership functions and continuous process improvement.
About you:
To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.
You will also have:
• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.
• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.
• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.
• Experience handling public or membership-related enquiries in a professional setting.
• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.
• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.
• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.
• Highly organised, with the ability to manage multiple priorities and meet performance targets.
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donkey Welfare Adviser
Do you have a high level of equine knowledge with significant experience of working with equines? Are you passionate about animal welfare?
We have an excellent opportunity for a dynamic and resourceful professional with a proven track record of community based animal welfare work.
If you have excellent decision-making and time-management skills and a strong customer service ethic, then apply today to join the team as a Donkey Welfare Adviser for Gloucestershire, Wiltshire and North Somerset.
Position: Donkey Welfare Adviser
Location: Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception
Hours: Full-time, 37.5 hours per week
Salary: £39,212
Contract: Permanent - starting as soon as possible
Closing Date: Sunday 1 June 2025. However, we reserve the right to close this role early if a suitable candidate is found.
Interview Date: Tuesday 10th June 2025 in Banbury, Oxfordshire. Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements
About the Role
Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front line role in the work of the sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high quality rehoming scheme, and acting as an ambassador for the charity at all times.
Your principal duties and responsibilities will include:
- Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice.
- Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances.
- Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available.
- Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions.
- Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs.
- Work proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary.
- Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required.
What we offer in return:
This is a full-time, Permanent contract starting as soon as possible, working an average of 37.5 hours per week on an annualised hours basis.
Working primarily within the geographical area defined with the position (refer to map) this role requires extensive travel within the region across various terrains and driving conditions. You will be a lone worker within a remote team of other DWAs. Occasional periods of work at Sanctuary sites and other locations will be necessary.
Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.
About You
You will be a positive influencer, able to promote and model the charity’s values in all areas of your work.
You will have:
- A high level of equine knowledge with significant experience of working with equines.
- A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation.
- An understanding of equine behaviour and demonstrable practical experience in the field.
- The ability to influence change and respond appropriately in emotional challenging or confrontational situations.
- Excellent communication skills, with the ability to deliver advice and training to stakeholder groups with varying experience.
- Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders.
Benefits include
- Competitive pension.
- Life assurance – 2 x annual salary.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Donkey, Equine, Mule, Donkey Welfare, Equine Welfare, Mule Welfare, Donkey Welfare Officer, Equine Officer, Mule Welfare Donkey Welfare Officer, Equine Welfare Advisor, Mule Welfare Advisor, Donkey Welfare Coordinator, Equine Welfare Coordinator, Mule Welfare Coordinator, Animal Welfare, Animal Worker, Animal Welfare Officer, Animal Welfare Advisor. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Training Officer (Events)
Join a Great Place to Work certified employer!
We are seeking a Training Officer for a maternity cover, to lead and deliver impactful in-person training events that support early years professionals across the UK.
Position:Training Officer (Events) – Maternity Cover
Location:Huddersfield/Hybrid (minimum 2 days per week in the office)
Hours:37 hours per week
Salary:£26,000 Per Annum
Contract:12 months – temporary to cover maternity leave
Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
The Role
As a key member of the Quality and Training team, you’ll take the lead in managing in-person training events. From initial planning to post-event evaluation, you will ensure every event is delivered to the highest standard and in line with organisational goals. You will also line-manage a Training Administrator and play a central role in upholding the quality and impact of member events.
Key responsibilities include:
Planning, coordinating, and hosting in-person training events across the UK
Ensuring Associate Trainers are booked and prepared with relevant materials
Liaising with stakeholders including trainers, customers, and venue providers
Managing budgets, financial records, and procurement processes
Supervising a Training Administrator to deliver excellent customer service
Reporting on KPIs and training impact to managers and stakeholders
Supporting product development and identifying training needs
Organising NDNATalk and ad hoc online events with marketing and PR support
Leading customer engagement from registration through to post-event feedback
About You
You’ll be highly organised and confident in managing events from concept to completion. With strong administrative and communication skills, you’re comfortable managing multiple priorities and working with internal and external stakeholders. You’ll bring energy to your team and take pride in delivering training that makes a difference.
Essential skills and experience:
Proven experience in training or events management
Excellent organisational and time management skills
Strong IT skills, including MS Office and database systems
Ability to manage and motivate a team
Strong verbal and written communication skills
Financial administration and budget monitoring experience
Ability to work flexibly and travel within the UK as needed
Desirable:
Experience using video conferencing tools
Line management experience
Degree in events management or a related field
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.
You may also have experience as a Events Coordinator, Training Coordinator, Event Manager, Learning and Development Officer, Programme Coordinator, Project Officer, Training Administrator, Development Officer, CPD Coordinator, Conference Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services team running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Administrator/Receptionist
Hours: 5 days per week, Monday to Friday
Location: Office-based, Central London, WC1
Working pattern: Normal hours of work will be 9.00 am to 5.00 pm with an hour for lunch. Some flexibility in working hours may be required due to the nature of this post and the work of the team.
The Vacancy
We have an exciting opportunity for an Administrator/Receptionist to join the Front of House team of the Methodist Church in Great Britain as we settle into newly refurbished offices in Central London. Working as part of a small Front of House and Facilities team, the post-holder will provide a professional, customer-focused reception and administrative service, helping to promote a sense of community in line with the Church’s mission and values.
Reporting to the Front of House Manager, the main duties will include:
· Providing a professional and helpful switchboard, meeting room support and reception service;
· Answering enquiries and directing colleagues and visitors using knowledge of the Church’s aims and structures;
· Carrying out a range of administrative tasks;
· Supporting the running of the facilities function and helping to maintain the health and safety of everyone in the building.
About You
If you enjoy working in an office environment, meeting a variety of people and staying informed about ongoing events, you will thrive being part of the Connexional (support) team. Where no two days are the same, you will enjoy using your excellent communication skills and can-do approach to assist colleagues, visitors, and contractors. Your colleagues will feel comfortable seeking your help and will value your positive attitude and conscientious approach.
You have great organisational and administrative skills and take satisfaction in multitasking to meet the needs of your customers.
You like structure and clarity when it comes to your working hours, and you relish working in a vibrant part of Central London that offers good transport links, shopping, green spaces and eateries.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
Job share applications will be considered.
Closing Date: Monday, 26 May 2025.
Interview Date: 3 June 2025 in person in London.
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a regenerative, equitable and just future.
Key info:
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Based in London, UK
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Full-time (4.5 days at placement & one half day training weekly)
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£27,010 per annum salary
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Programme dates: October 2025 - September 2026 (49 weeks)
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme summary:
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Two 6 month placements:
Through work placements with leading purpose-driven organisations, you'll gain hands-on experience tackling pressing social and environmental issues. Some of our current partners include Better Society Capital, Save the Children, BAFTA and Sustainable Ventures.
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Expert-led learning:
Our intensive Learning & Development programme involves weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
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1-2-1 mentoring & coaching:
Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
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Join a supportive, impactful community:
You’ll be part of a tight-knit cohort of 20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
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Earn while you learn: On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs, all the while offering extensive learning and development.
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Develop your ability to make an impact: Equip yourself with the skills and insights needed to drive meaningful change. You’ll join nearly 1000 purpose-driven alumni who are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
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Unlock purpose-driven career opportunities: Our Associates have moved into a whole range of sustainability jobs and social impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation.
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Standard UK holiday allowance
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A 3-day residential (all expenses paid)
Who we’re looking for:
This programme is ideal for:
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Individuals seeking a career change into the environment and social impact sector.
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Individuals already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK for the full duration of the programme
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Fluency in English
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Office environment experience
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Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
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Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
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Read our Associate Programme brochure for more information.
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Register your interest via our website to receive a link to your online application form.
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Closing date for applications: Monday 19 May, 9:00 am (BST).
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Interviews will be held in mid-late June.
The client requests no contact from agencies or media sales.
Location: Much Hadham
Salary: £104,000 per annum
Job Type: Full time
Contract Type: Permanent
About our client
Based across 60 acres of beautiful countryside between Harlow and Bishops Stortford Our client is a leading charity dedicated to supporting children, young people, and adults with learning disabilities, epilepsy, and other complex medical conditions. They are committed to providing high-quality care and creating a nurturing environment for their residents and day clients.
Role Overview
They are seeking a dynamic and experienced Director to join them as Director of Children's Care and Wellbeing to lead and develop their children's health and care services. This is a pivotal role that requires strategic vision, strong leadership, and a commitment to excellence in care.
Responsibilities
As the Director of Children's Care and Wellbeing, you will be responsible for developing and implementing strategic objectives for children's health and care services. You will ensure compliance with relevant legislation, Ofsted regulations, and CQC standards. Your role will involve line managing registered managers and the Head of Service for seven registered children's homes, as well as providing support to the Head of the Health Agency and lead nurse. You will implement systems and processes to sustain high standards of care, nursing, wellbeing and therapy, ensuring robust child protection processes and management systems. Additionally, you will establish and monitor annual budgets ensuring financial viability.
You will support the CEO and wider Directorate by planning, developing, and managing the children's health and care service to meet the holistic needs of the young people attending the School. As an active member of the Executive and leadership teams, you will provide expert leadership across their Health Agency, encouraging innovation, continuous improvement, and best practice to develop the service as a centre of excellence. You will ensure children and young people are safeguarded through robust child protection processes and management systems.
Skills & Abilities
To excel in this role, you must possess excellent verbal and written communication skills, with the ability to lead and motivate a multi-disciplinary team. Strong strategic planning, organization, and change management skills are essential, along with excellent financial management skills and business planning abilities. Your leadership style should be approachable, fair, and decisive, fostering a positive and collaborative work environment.
You should have experience as a Registered Manager or Responsible Individual, with in-depth knowledge of Ofsted Residential Children’s Home guidance. Experience of leading an Ofsted inspection is also crucial for this role.
Application Process
Interested candidates should submit the following documents:
- CV
- Statement of Suitability
- Diversity Monitoring Form
Informal discussion with the Executive Team offered during the application process.
Formal interview (in person): 18th June (half day)
Second stage discussion with the Chair of Trustees: Date TBC
Commitment to Equality
They are committed to equity, diversity, and inclusivity. They welcome applications from all sections of the community.
Safeguarding
The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service.
Based across 60 acres of beautiful countryside, they are a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.
Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
REF-221462
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you’ll support and grow community fundraising by delivering inspiring events and campaigns that mobilise individuals, groups, and volunteers. You'll work closely with local supporters, think creatively to develop new fundraising opportunities, and build lasting relationships that help extend our reach.
We’re looking for someone who:
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Is passionate about helping vulnerable communities
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Enjoys working with people and building strong relationships
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Can confidently engage and inspire others, including volunteers and supporters
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Is creative, proactive, and able to think outside the box
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Has excellent organisational and communication skills
Whether you’re experienced in community fundraising or looking for a purposeful next step in your career, if you’re motivated by impact and compassion, we’d love to hear from you.
Apply today and help us change lives — one campaign at a time.
Would you like help drafting the person specification or responsibilities section to match this tone and structure?
The client requests no contact from agencies or media sales.
LGBTQ+ Youth Outreach Practitioner
Responsible to: CEO
Hours: Full time 37 hours
Salary: £28,000
Based: Fenny Stratford and hybrid working
Contract: Fixed term for 1 year (extension subject to funding)
Closing Date: Wednesday 4th June
Interview Date: Friday 13th June
Context
Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and surrounding areas. We have detailed knowledge of the issues and challenges that organisations and individuals face locally.
It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.
Scope
This established role will engage the LGBTQ+ Schools Partnership Forum (Milton Keynes) to plan, deliver and evaluate educational programmes for young people and manage a 1:1 caseload of support for LGBTQ+ young people across schools, colleges, and youth services in Milton Keynes. You will develop and implement training to upskill teachers, education staff and youth workers. Working collaboratively with all partners to ensure safe spaces for young LGBTQ+ people across diverse settings with particular focus on increasing resilience, wellbeing, and mental health of LGBTQ+ youth communities.
You will work closely with our youth work team and CEO to determine targets for outreach, engagement, and effective monitoring systems to ensure robust reporting.
Main Responsibilities
· Networking – Strengthen the LGBTQ+ Schools Partnership Forum, supporting teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Coordinate meetings with the network to update on shifting needs, priorities, and situations in a local and national context.
· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.
· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support for young people in crisis, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.
· Innovation – work with the CEO, LGBTQ+ Schools Partnership Forum and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.
· Stakeholder and community engagement – Work with Communications and Engagement Manager to plan outreach activities in line with Engagement Plan and communicate with youth communities in line with our Communications Strategy. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.
· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.
Skills and Experience
Expertise
· Vast experience working with and supporting young people
· Experience of developing and sustaining a network
· Proficiency in authoring innovative education and training packages, delivery, and evaluation
· Knowledge of the challenges affecting young LGBTQ+ people
· Knowledge of issues affecting young people’s mental health and the skills required to build resilience
· Excellent planning, organisation and administrative skills
· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead
· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network
· Capable to respond to a young person in crisis and establish the right tools and resources to assist them
Communication
· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings
· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience
· Ability to adopt a positive constructive language style when talking to young people 1:1
· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people
· Knowledge and proficiency in social media and a recognition of the role it plays in young people’s lives
Behaviours
· Skills in forming constructive working relationships with colleagues and stakeholders at all levels
· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency
· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.
· Evident desire to improve service delivery using co-production initiatives with young people
· An ability to listen with empathy and act compassionately
· Competence to work on own initiative and demonstrate innovation and creative problem solving
· Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
· Qualifications in youth work, teaching or mental health support
· Data, monitoring, and impact training, including up to date GDPR certificate (2 years)
· LGBTQ+ lived experience
Other
· Full driving license and use of own vehicle
· Ability to work flexibly, with occasional evening and weekend working
· Commitment to further personal development and training
· Please note: Enhanced DBS is required for this role
What you’ll bring to the team
You will serve as the first point of contact for schools, colleges and youth settings. You will chair a dynamic network of school and college leads and empower team members with the information you have gained so that we can better respond to the needs of LGBTQ+ young people, including how this may relate to securing vital funds for services. You will help our youth workers understand the impact education has on the lives of our youth communities, whilst championing the good work of teachers and education staff who are trailblazers. You will ensure continuity of support between school, Q:Hub (our youth support space) and our other youth service provisions.
The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.
· Youth engagement subdivision of the Engagement Plan (Comms and Engagement Manager responsibility for wider plan)
· Contact Evaluation forms/data capture
· Monthly Outreach Report
· Youth Participation Policy
· Resource library pertaining to our work with young people
· LGBTQ+ Schools Partnership Forum minutes (approx. 6 meetings per year)
Apply via our website and submit an application to the designated recruitment email address using the supplied application form.
Enquiries about this post from candidates can be directed to the Chief Executive Officer Jennifer Hill.
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Roles
- To provide advice and casework at OISC/ IAA Level 2 on immigration, nationality and asylum law.
- To provide supervision to Immigration Volunteers
Specific Duties
- Manage a complex caseload across the field of immigration, nationality and asylum law.
- Adhere to casework procedures as outlined in LRMN’s policies, the IAA standards and the Advice Quality Standards (AQS).
- Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
- Maintain Continuing Professional Development (CPD) in line with IAA registration or similar professional body, e.g SRA.
- Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
- To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
- Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
- Produce reports to meet funder’s and LRMN requirements.
- Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
- To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
- Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.
- Provide regular supervision to Immigration volunteers.
- Allocate immigration tasks appropriate volunteers’ knowledge and skills.
- Keep records of supervision meetings with immigration volunteers.
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
- To attend supervision and appraisal meetings and other relevant activities.
- To be administratively self-servicing.
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s policies and procedures.
- Positively promote LRMN and its work
- Undertake any other work as may be reasonably requested.
The client requests no contact from agencies or media sales.
RSPCA Woodside – Head of Income Generation
Salary: £50,000 per annum.
Contract: Permanent, full time hours.
Location: Leicester, two days per week in the office, with flexibility.
The RSPCA Woodside Animal Centre is seeking a Head of Income Generation to provide expertise, leadership, vision and guidance to drive forward the strategic direction of their Income Generation programme.
Founded in 1881, RSPCA Leicestershire Branch has been helping animals in need for over one hundred years. From 1975 the charity has been based at Woodside Animal Centre in Leicester and provides vital care to animals in need across Leicestershire, Peterborough and Rutland, alongside educating the public about animal welfare.
This role will be responsible for developing and implementing a comprehensive Income Generation strategy for RSPCA Woodside and is an exciting opportunity for a fundraising leader, with the support of the CEO, to make the role their own in a post with scope and opportunities for career progression. The successful candidate will be responsible for identifying, researching and pursuing new opportunities for fundraising and revenue generation. The post will set and achieve ambitious income targets across multiple income streams, including corporate sponsorships, major donors, trusts and grants, and digital fundraising initiatives. It will also lead on growing the individual giving, legacy giving, and major donor programmes.
Candidates will have a proven track record in leading successful fundraising or income generation strategies, as well as a strong background in managing diverse income streams, including individual giving, corporate partnerships, trusts and grant applications. You will have exceptional leadership skills and have a creative approach, with the ability to inspire the Income Generation team, fostering a culture of innovation, collaboration and high performance.
Commercial acumen with experience in identifying and developing revenue-generating opportunities will be combined with outstanding communication and interpersonal skills for engaging donors, partners, and stakeholders.
Finally you will be a strategic thinker and will relish working in an environment where no one day will be the same.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 19th May, 9.00am.