Location Human Rights Action Centre, London EC2A 3EA

Hours per week 35; fixed-term until December 2020

Salary details £44,247 per annum

Closing date Tuesday 29 October 2019 at 12:00

Interview date 13 November 2019

Communications are crucial to Amnesty International’s success. And as our organisation expands, they’re becoming more important than ever. This role will place you at the heart of our operations, where you’ll have the chance to shape our communications strategies, your department and the role. If you want to have a direct impact on the profile of Amnesty International UK, this is your chance.

About the role

This role is a fixed-term maternity leave cover until the end of December 2020.

Working right across the organisation, you will oversee and implement our overall integrated communications plan. You will work closely with our many different departments, providing them with communications and marketing guidance, contribute to communications project briefs and take charge of the integrated communications calendar. Your understanding of our brand will be critical and you will make sure that it is being used and applied properly, upholding brand consistency. You’ll work closely with our Digital, AV and Design Managers, making the most of our resources to help create compelling, accessible and well co-ordinated campaigns.

About you

With experience in communications planning (not necessarily the charity sector), you’ll be an organised and level-headed professional. You can manage agencies, budgets and projects, taking a systematic approach to planning, monitoring and review. Your knowledge covers the full range of modern communication techniques. Crucially, you’re articulate, with a gift for negotiation. You’ll be dealing with a wide range of people within and outside the organisation, so you must be adept at influencing and collaborating with others.

About Us

Our aim is simple: to bring the world closer to a place where human rights are enjoyed by all. Independent, international and influential, we campaign for justice, freedom and truth wherever they’re denied. Already our network of over seven million members and supporters is making a difference in 150 countries. And whether we’re applying pressure through powerful research or direct lobbying, mass demonstrations, human rights education, or online campaigning, we’re all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

Apply for this role

For further details about the role and to apply, please click the 'apply on website' button and complete an application by midday on 29 October 2019. Interviews will take place in our Shoreditch office on 13 November.

Amnesty International values diversity and welcomes applications from all sections of the community. Applications for flexible working will be considered. Please note that to be considered for this role, the successful candidate must be able to provide proof of their eligibility to work in the UK.

Are you passionate about the power of communications to help transform lives, change attitudes and influence government policy? Do you have experience in creating compelling content, an eye for a great story and social media flair? 

Working Chance is looking for an exceptional, ambitious communications officer who wants to use their creative talents for a brilliant cause and make their mark. We’re a small charity respected for our unique, award-winning work, supporting women from prison into high-quality jobs and changing attitudes to the employment of people with convictions.

You’ll be passionate about telling stories and creating content across platforms, with the confidence to pro-actively sell in stories to the media and build relationships with key journalists.

Educated to degree level, you’ll have a minimum of three years’ experience in full-time comms roles, ideally in the charity sector, but be excited to work with a high degree of autonomy and minimum supervision. Although we’re growing, you’ll be the sole comms person in the charity, working closely with external affairs and policy colleagues. This is an exciting time to join Working Chance and be part of our drive to support more women and help shape the debate about how the criminal justice system treats women.

Marketing and Communications Officer

Central London

£28,000 + Benefits

About us

The Society for Experimental Biology (SEB) is a learned society that was established in 1923 to "promote the art and science of experimental biology in all its branches."

The Society is an international membership organisation for those studying, practicing or with an interest in all areas of Experimental Biology. It aims to promote and increase the influence of Experimental Biology and foster cross disciplinary connections within the scientific community.

We are currently looking for an energetic Marketing and Communications Officer to join our team. In this role, you will be responsible for supporting communications and marketing for the Society. You will also support in delivering the communication strategy, projects and activities of the Society, including e-newsletters, social media, procuring and writing articles, website and CRM database.

The ideal candidate will have a background in marketing, with good writing and proof-reading, strong organisational skills and an excellent eye for detail.

Please send a CV and covering letter by email via the button below.

Only shortlisted candidates will be contacted.

Closing date: 18th October 2019.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Permanent - 5 days per week (Monday - Friday)

Core, 175 St John Street, London EC1V 4LW

Your new employer:

Place2Be is the leading children's mental health charity providing in-school support and expert training to improve the emotional well-being of pupils, families, teachers and school staff.

We provide emotional and therapeutic services in over 294 primary and secondary schools in England, Scotland and Wales, reaching a school population of approximately 142,000 children - building children's resilience early in life through counselling, creative work and play.

Place2Be also provides training on mental health and wellbeing for teachers and other professionals who work with children and young people, so we can help to build "mentally healthy" schools and communities where all children can thrive and grow up with prospects, not problems.

Are we the type of life changing organisation you’d like to work for? Yes…. then read on.

What will I be doing in my new role:

As an enthusiastic and creative Communications Officer, you will be responsible for responding to media requests in our busy press office and using this communication to increase our profile by generating regular and high-profile coverage for Place2Be.

You’ll also write, edit and publish content for the organisation across various channels including our website, social media and printed marketing materials. Working in a team of eight, you’ll be supporting your colleagues by evaluating the work and continuously improving Place2Be’s profile through monitoring and reporting.

The successful candidate:

As the successful candidate you’ll currently be working as a communications or PR professional and have proven experience of working with the media. In particular, you’ll have experience of producing compelling targeted publications, pitching stories and managing a press office.

As the first point of contact for the Communications Team, you’ll have strong interpersonal skills and be able to build effective relationships, both internally and externally. You’ll also have excellent written communication skills and be able to use your own initiative to work creatively and efficiently

As the successful candidate you’ll demonstrate the following as part of your application:

· Experience working as a Communications and PR professional with relevant experience working with the media

· Ability to produce compelling, targeted publications and media with experience of the production processes

· Excellent working knowledge and experience of using social media platforms

· Strong oral and written communication skills

· Ability to prioritise, use your own initiative and meet multiple deadlines

· Excellent working knowledge of MS Office software, competent in using Word, Excel and PowerPoint

In return we offer you a range of fantastic benefits including:

· Amazing offices in the heart of the city, a brisk walk from Farringdon Station

· Enhanced Annual Leave entitlement

· Robust Learning and Development Programme

· Contributory Pension Scheme

· Life Assurance

· Employee Assistance Programme

· Cycle purchase and season ticket loan schemes

· Extended maternity/paternity pay

A supportive organisation we offer strong and clear leadership as well as a fantastic working environment to ensure your early success.

Closing Date: Tuesday 22nd October 2019
Interview Date: Tuesday 29th October 2019
Start Date:  ASAP

If you share our core values of perseverance, integrity, compassion and creativity, we would love you to join us. It’s sensitive and demanding work - but hugely rewarding and fulfilling - you will be helping give young people brighter futures.

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are keen to reflect the diversity of the partner schools we work in and are particularly interested in attracting applications from male candidates, as well as candidates from Minority Ethnic (BAME) backgrounds

Communications Officer

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Research Communications Officer
Location: London
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £25,300 to £27,628 depending on skills and experience, plus £3,600 London allowance

Closing date: 18 October 2019
Interview date: 31 October or 1 November 2019

About the role:

The Research Communications Officer will publicise our portfolio of over 200 grants worth £35 million to a wide range of lay audiences. Working within the busy research team, you will use your understanding of biomedical science, keen eye for a good story and excellent writing skills to create and promote compelling content for our quarterly research magazine, email newsletters, website and blog.

Dementia remains a very popular topic in the press. You will play a key role in supporting the Society’s research media work by developing press statements for national circulation and articles for trade press. With media training you will act as a spokesperson on research topics in print and broadcast interviews. You will also support the delivery of training for our lay volunteer network of people affected by dementia and liaise closely with dementia researchers at all levels of seniority.

About you:

We’re looking for someone uniquely skilled in making complex science clear and accessible to lay audiences. You will be able to tell a compelling story but also have good attention to detail to ensure accuracy in our press statements. You must have experience in communicating research to non-scientists, be confident at giving presentations and have the ability to work proactively and independently in this very varied role.

You may have experience of the following: Research Communications Officer, Grants Research, Scientific Research, Research Funding, Research Analyst, Biological Science, Funding Grants, Medical Research, Grants Officer, Charity, Not for Profit, Third Sector, etc.

We are looking for someone to support The Migraine Trust’s communications and fundraising activities, particularly our digital communications.

This will involve:

• leading on the production of The Migraine Trust’s monthly e-bulletin and working with The Migraine Trust’s fundraising team on the production and issuing of fundraising emails
• leading on the initial actions to encourage far more people to sign-up to The Migraine Trust’s e-bulletin
• working with The Migraine Trust’s fundraising team on developing and implementing a series of actions to significantly increase the number of website visitors to donation pages on website
• Seeking out and securing new case studies
• Writing news stories for the website

If you have experience of working in a communications role and supporting fundraising activity, and are interested in the role, you can find out more about it and how to apply on The Migraine Trust website.

We face an escalating climate and nature emergency. Saving nature is going to need the very best communicators with the ability to produce innovative and engaging content that grows our audiences and drives support. Do you have the skills and abilities to make this happen?

This is a wonderful opportunity to join a brand new team, saving nature across England through delivering inspiring and impactful communications.

Communications Officer - England - Two Roles
Reference number: A2431019
Location: Flexible within England
Salary starting at: £19,602 to £21,236 per annum - Applicants should expect under normal circumstances to receive an offer at the bottom of the advertised range
Hours: Full time, Flexible hours will be considered

As Communications Officer, you will be at the forefront of creative content production and management across the full suite of delivery platforms, from digital marketing and social media to broadcast and consumer PR. You will be responsible for creating compelling stories that change hearts and minds to support our priority work and campaigns.

Our vision is an England richer in nature, where wild birds and other wildlife are no longer declining, where nature is being restored and is enriching people's lives. We have a world that guarantees future generations clean air and water, a stable climate, rich and varied wildlife and a robust and sustainable economy.

Working within the new Communications & Marketing team for RSPB England, you will work with your colleagues to build and deliver the country communications plan that will achieve this vision. You will support our major campaigns, carry out destination marketing for our major visitor reserves, and create compelling content to promote our work saving species, and delivering land and seas well managed for nature.

You will have a passion for creating remarkable content that inspires audiences to do the incredible.

You will be skilled in telling inspiring stories, using the full range of communications platforms. You will have skills and practical experience in: managing social media accounts, including use of analytics to monitor outcomes; creating digital content; digital promotion and marketing; destination marketing; broadcast interview skills; producing long-lead consumer PR content; and visitor signage / interpretation.

Working within a dispersed team, you will need to work under your own initiative but within clear priorities and work programmes. You will be expected to provide support, advice and training on all areas of communications to our operational teams across England. This will require determination, innovation, adaptability and resilience.

Above all, you will be an outstanding communicator who can instil in others the passion you feel for saving nature.

Closing date: 28 October 2019
Interview date: 7 November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply Now' button to be directed to our website where you can download the role profile and application details.

When you make your application please ensure that you include reference number A2431019 on any correspondence.

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

No agencies please.

A great opportunity has arisen for a Communications Officer for a national charity in order to join the team on fixed-term basis to help deliver several projects. This will be a temporary contract for 3-6 months.

Deadline: Monday 14th October at 9am

Key Responsibilities will include:

Support the delivery of the charity s publications and outputs, including formatting documents according to style guidance and templates, proof-reading, sourcing images and liaising with designers.
Write, edit and distribute updates and materials for external and internal audiences across various channels such as web content and newsletters.
Produce key messages from research summaries and reports.
Support the communications team in the implementation of a new CRM system and use existing databases to create mailing lists.
Monitor and enforce use of the charity s visual identity and brand.
Provide support for media monitoring and reporting.
Support setting up of systems for sharing information and communications activity across the Foundation.

In order to apply you should have the following skills and experience:

Excellent writing skills, ideally with experience of working with research or complex/technical subject matter
Excellent attention to detail
Experience of using content management systems
Familiarity with the basic principles and stages of web design
Strong Excel skills
Ability to focus on systematic and detailed tasks
Experience of using CRM systems
Excellent proof-reading ability
Experience of using Mailchimp (desirable)
Experience of working for a charity, research organisation, university, or children s services (desirable)

Job Title: Communications Officer

Reports to: Head of Fundraising & PR

Location: Lifelites, 26 Great Queen Street, London, WC2B 5BL

Hours: 34 per week

Duration: Permanent, Full-time

Salary: Circa £28,500

Lifelites’ goal

Lifelites is a small charity with a unique mission to donate life-changing technology packages to give life-limited and disabled children using hospice services a chance to play, be creative, control something for themselves and communicate, for as long as it is possible. We donate this technology, including training on how to use it and technical support, for children using every children’s hospice service in the British Isles. 

Purpose of the role

The Communications Officer is a key role within the Fundraising & PR Team, providing the full communications remit for Lifelites. This remit includes creating media opportunities for Lifelites; planning and managing the annual schedule of communications; managing the day to day running of the website and social media activity.

The candidate

We are looking for someone wishing to dedicate themselves to making a positive difference to the lives of life-limited and disabled children. You will need to work efficiently with colleagues, fundraisers and volunteers to raise the £750,000 we need each year to give these children a chance to escape the confines of their conditions.

You will need the right balance of experience, professionalism and friendliness and be willing to pick up the phone to make a new contact. And you will have the desire and skill to develop relationships with external parties, media, donors and volunteers to build Lifelites’ community of funders to help us do more for the children we support.

Main duties and responsibilities

• Promotion of existing and new activities to engage target audiences through communications and maximise fundraising

• Developing marketing materials to support fundraising

• Supporting fundraising activities and campaigns

• Sourcing and securing press, TV and radio opportunities for Lifelites

• Website and social media management

• Oversight of communications at external activities

• Assisting with the communications to hospice staff

• Strategy, analytics, and PR reporting

At Lifelites we reward our employees’ hard work with benefits that include:

• 25 days annual leave (plus extra days off between Christmas and New Year)

• 4pm finish on Fridays + many more benefits!

Please apply addressing the person specification below by sending your CV and a covering letter (maximum of two sides of A4) indicating why you think you are the right person for this job. Please direct applications and any queries to: Samuel Davies, head of fundraising & PR

Closing date for applications: Friday 25 October

Interviews to be held week commencing 28 October

We are seeking a creative individual with strong digital skills to produce informative and engaging online content for the Society’s website.

Job Title:  Web Communications Officer
Salary: £28,175 to £30,753 per annum depending on experience and qualifications
Contract: Permanent, Full Time
Location: 1 Kensington Gore, London SW7 2AR

Founded in 1830, the Royal Geographical Society (with IBG) is a charity and the UK’s learned society and professional body for geography and geographers. The Society has an international reputation and a global membership of 16,000 providing intellectual, financial and volunteer support. Our programme of public, policy and educational engagement with audiences reaches several million people each year through our events and online resources. 

As Web Communications Officer you will have a crucial role in working closely with the rest of the communications team, developing the Society’s online content strategy and maintaining the technical functionality of the website.

To succeed in this role, you will have demonstrable experience of implementing an organisation-wide web content strategy and functional development plan, along with experience of editing and proofreading. You will have the ability to collaborate effectively and successfully with third party web developers and suppliers.

In addition, you will have:

• A degree (or equivalent) in geography or closely related subject
• Experience of working with the Kentico content management platform or other similar CMS
• Experience of integrating websites and contact databases
• Experience of using Google Analytics
• Hands on experience of MS Office, Photoshop (or similar), and of editing film using Final Cut Pro (or similar)

Reporting to the Head of Public Engagement and Communications, this is an exciting time to join the team.

This role offers a mix of content production and technical development. 

Closing date:  9.00am on Monday 11 November 2019
Interview dates: We anticipate first stage interviews to be held on Thursday 28 November.

You may have experience of the following: Web Editor, communications, marketing, CRM, CMS. 

TO APPLY AND FOR MORE INFORMATION:

If you feel excited by this role and want to find further information, please click the 'Apply' button to be directed to our website.

Follow the links to download the relevant documentation, including Job Description and Person Specification.

The Royal Geographical Society (with IBG) is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Harris Hill is delighted to be working with Article19, a Human Rights charity, find a Digital Communications Officer for 4 months, 24 hours per week.

Article19 work to protect and defend the universal human rights of freedom of expression and information around the world. As a Digital Communications Officer, your responsibilities include communication delivery and support for both international and regional advocacy teams, global campaigns, information management and internal communications.

The Digital Communications Officer is responsible for engaging ARTICLE 19's audiences online, through creative use of digital channels, including the website, and social media.

More specific responsibilities include:

• Creation of digital communications strategies around key pieces of work and advocacy/campaigns priorities and help identify most effective ways of communicating their work.
• Publish high quality and engaging content to the website and publish ARTICLE 19's online resources.
• Work with stakeholder's and agencies, develop audio visual content, including script writing and pitching ideas.
• Working with the team to manage social media presence on platforms such as Facebook, Twitter, YouTube and emerging channels.
• Manage digital resource library.
• Report and monitor social media statistics.

Experience:

• Experience in communications, journalism or marketing role, specifically in managing social media, content development for websites (Ideally through WordPress).
• Experience working with an NGO or organisation with a human rights, legal, or public-policy focus.
• Experience of producing an/or managing production of multimedia content such as photography, film and audio.
• Enthusiasm for and experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects.
• A strong understanding international issues and familiarity with and commitments to human rights.

At this stage, this role may be a 4 months, fixed term contract or 4 months, paid on an hourly/daily rate basis. Please state you preference on your application and I can endeavour to secure. The salary base if 40k, working a 37.5 hour week.

For an opportunity to be considered for the wonderful charity, please apply for more details.

Are you enthusiastic about effective communications (both internal and external), skilled at social media and interested in working for a charity and social business where you can make a real difference?

We are looking for a creative, Senior Communications Officer to join the Communications Team at Catch22.

At Catch22, we change lives on the frontline, and then change lives forever. As a charity and social business, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

You will develop and lead Catch22’s social media strategy, support the effective running of a Catch22 Events Series and play a key part in delivering our internal communications activity. You will also take ownership of the team’s monthly digest of activity; updating colleagues on press coverage, social media reach and wider communications activity for the organisation.

You will work across Catch22’s national footprint - from prison reform through to children in care, from apprenticeships and social action through to supporting our schools. With policy, government relations, media, marketing, design all sitting within the Communication team, you will have the opportunity to work on all these areas and gain knowledge of the wide mix of communications activity.

Working with the wider Communications and Engagement Team, and reporting to the Media and Campaigns Manager, you will collaborate with our operational and development teams to ensure that Catch22 is known about by those with the power and ability to change lives for our service users.

Main responsibilities:

• Developing and implementing a social media strategy
• Creating compelling graphics to support social media activity
• Analysing  and reporting on Catch22’s social media reach and wider communications impact
• Collecting content for, and editing, the monthly communications digest
• Supporting coordination of internal communications, including contributing to Facebook Workplace
•  Working with other teams to plan Catch22 policy and networking events
• Writing case studies of Catch22 staff and services users which can be used both internally and externally (e.g. for website, award entries, media work etc
• Support the team in planning and writing the Catch22 monthly newsletter
• Maintaining an enquiries log for the communications team

To be successful as our Senior Communications Officer you will need:

• Experience working in communications, either for a charity or a business
• Strong knowledge of social media and ability to plan and manage social media platforms effectively
• The ability to write well for a variety of audiences and platforms (e.g. website, newsletters, blogs, social media)
• Strong organisational skills and the ability to juggle multiple tasks
• A creative mind with the ability to think quickly and under pressure
• Ability to communicate effectively with both internal and external stakeholders
• Some understanding of the areas of social justice that we work in would be advantageous
• To be collaborative and curious

Additional information

Salary: £26,000-£29,000 depending on experience

Benefits:

• 28 days leave (plus bank holidays, rising to 33 with service)
• A flexible working culture 
• Discounted shopping opportunities
• Bike to work scheme

We are looking to appoint to this role as quickly as possible and will close this job off to new applicants when we have enough suitable candidates to interview. We, therefore, encourage candidates to apply as soon as possible.

Here at the Ramblers we’re passionate about helping everyone, everywhere, find their feet and protecting the spaces we all love to walk. 

At the Ramblers, there is an increasing use of digital channels for an array of communication and marketing purposes, alongside the development of new digital capabilities. We are looking to recruit an experienced individual to enable the delivery of Ramblers digital communications. This is a key role, taking responsibility for the day-to-day management of the Ramblers’ communications channels, including social media and e-communications. You will create and deliver engaging and relevant digital content to support Ramblers’ campaigns and the development of our brand.

The digital communications officer will play a key role in developing coordinated content planning for the Ramblers, through proactive and reactive opportunities. As the Ramblers social media channels are continuing to grow in reach and engagement, this role will lead on their development. They will also provide crucial copywriting skills for an array of comms.

This role is primarily focused on the digital communications function for the Ramblers and sits alongside another officer whose focus is on the digital marketing function for the organisation. It sits within the wider Ramblers engagement team which also includes media, brand and campaigns.

This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

If you think you’ve got what it takes to be our new Digital Communications Officer, we’d love to hear from you.
Essential Requirements include:

• Extensive experience of copywriting for web, email and social media.
• Excellent written and verbal communication skills and a demonstrable ability to interpret information for a range of audiences, within brand guidelines.
• Ability to communicate technical content into public facing comms.
• Experience of managing and gathering digital media, including image, video and audio.
• Experience of tapping in to external trends to increase engagement, such as awareness days.
• Ability to identify powerful stories for use across our channels, such as case studies.
• Knowledge and experience of using a website CMS.
• Knowledge and experience of using an e-comms platform.

Digital Communications Officer

Closing date: Wednesday 23 October at 8:00am

Salary: £30,000 per annum

Contract: permanent

Location:  South Wimbledon (with travel to our services across South London)

Hours: 37.5 hours per week

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme,
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

Are you looking for an exciting, hands-on digital communications role in a small, ambitious team? Do you want your work to have real impact?

We are a leading London homelessness charity and are looking to step change our digital communications to help drive the development of our brand awareness and fundraising.

About you

We are looking for an excellent digital communicator with strong copywriting skills, demonstrable experience in website management, design capabilities, and an ability to drive our social media strategy.

The ideal candidate will bring experience and confidence in proactively creating engaging content and managing digital channels and will relish the opportunity to be hands on and drive this aspect of our work. 

They will be strategic-thinking, results focussed and have a strong ambition to raise our brand awareness, increase our engagement on social media, and increase our level of individual supports through digital.

We offer a competitive benefits package, flexible working and place a strong emphasis on career development.  You’ll be based in our fresh refurbished office in South Wimbledon, next to the tube station and 10 minutes’ walk from Wimbledon town centre and mainline station. We operate a modern working environment, including hot desking, flexi time and flexible working opportunities. This is an excellent opportunity to capitalise on our brand, untapped corporate markets and be supported to steer the direction of our fundraising and stakeholder engagement strategies, and develop your career.

About Evolve

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.  Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient.  We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

_______________________________________________________________________________________________

Digital Communications Officer

Role profile

Job Title:Digital Communications Officer

Department: Business Development

Reports to:Fundraising and Communications Manager

Salary: £30,000 per annum

 

Location: South Wimbledon 
 

Overall Aim

To work with the Fundraising and Communications Manager:

• To drive our digital communications, manage our website, co-create and deliver our social media strategy, create content (video, photos, infographics),  scheduling and reporting, and external and internal e-newsletters
• To develop compelling, quality written content that engages and increases audiences
• To be marketing focussed and strategic-minded, results driven with the aim of raising our brand awareness and help increase social following and fundraising
• To support on the creation and delivery of our Annual Report
• To assist with the management of our internal website, Click
• To be brand ambassador for Evolve, ensuring that all of our messaging and design is on brand and aligned with our values
• To create design content on Photoshop or Canva for use across the website, social media and print materials
• To manage our website’s SEO, Google Ads and analytics

Key Responsibilities

• To work with the Fundraising and Communications Manager to implement our digital communications strategy.
• Design and collate engaging content for all digital channels from written content to video, photos and infographics to drive our brand awareness and social following.
• To manage our website (Wordpress), regularly reviewing and creating engaging new content, creating new campaign pages and other new tools and capabilities for campaigns.
• Create engaging external e-newsletters, managing our mailing lists and reporting on open rates and click through rates.
• To build and manage a library of media content to support campaigns and fundraising activities and represent the range of our services.
• To be brand guardian, ensuring that external Communications are of a professional standard and consistent with Evolve’s values and brand, in compliance with policies and procedures, and recognised good practice. 
• To be aware of and analyse market and digital trends and use these to inform delivery of communications and fundraising strategies.
• To support colleagues across the organisation with any design needs or editing of internal booklets/printed materials/branded goods. 
• To support on the creation and delivery of the online Annual Report and any other key marketing materials.

 
Digital

• To deliver our digital strategy in order to raise our profile and levels of engagement. To keep abreast of effective marketing strategies and ensure we make full use of emerging technology/approaches/tools within social media.
• To co-create an engaging social media and content strategy to drive following.
• To proactively engage with audiences across social media channels, responding timely to comments and posts.
• To lead on the digital elements of fundraising campaigns, including paid for advertising, with support from the Fundraising and Comms Manager and our external digital agency.
• To report regularly on our digital performance including engagements, followings and other specific digital KPIs across the website and social media.
• To manage our website, create new pages, add news, stories and content to keep it fresh and up to date.
• To write and design our bi-monthly external newsletter, managing mailing lists and split testing marketing campaigns
• To monitor, measure and analyse our digital channels to inform our digital strategy and ensure content is engaging, conveys our values, and increases our audiences and reach.
• To manage the intranet and support colleagues with any technical difficulties with uploading content.
• To write and design our internal e-newsletters.
• Lead on improving our SEO, Google Ads and analytics.

Design

• To design visually attractive and engaging content across all channels.
• To design content for any printed resources.

Printed Resources

• To be responsible for the development of internal and external marketing materials, such as our Annual Report, People Plan and fundraising packs and ‘About Us’ leaflets.
• To support colleagues with the design and editing of our internal customer newsletter and service newsletters.
• To ensure continuity between online and print marketing assets and messages.

Brand

• To be brand guardian, protecting our brand, logo and strapline within the organisation, ensuring colleagues know how to use the brand effectively and appropriately, in accordance with our brand guidelines.
• To ensure external agencies and supporters using our logo follow our guidelines, checking that our name and strapline are used correctly, and messages about us are correct and in line with our key messages and tone of voice.

Events

• As a team, to occasionally provide administrative and logistical support for external, stakeholder and fundraising events, and on the day support in the delivery of events.
• To liaise with teams organising events to ensure content and design for supporting materials are on message, and to promote events through appropriate channels.
• To liaise with photographers, videographers and press to ensure maximum exposure for events, providing on the day support for logistics.

Management of external suppliers

• To work with our digital, PR and design agencies and printers to ensure that they deliver on brief, on time and within budget, with support from the Fundraising and Communications Manager.

Further information

The postholder will be required:

• To occasionally carry out any other duties as directed by the Fundraising and Communications Manager, Head of Business Development, Director of Business Development, Chief Executive or Board.
• To work within charity legislation, and in accordance with Fundraising Regulation and GDPR guidance including our consent and privacy policy, across all communication and marketing activities.
• To act in accordance with the aims of Evolve Housing + Support and promote and implement our Equal Opportunities Policy and other polices adopted by the Board.
• To follow our policies and procedures, with particular attention to health and safety, equality and diversity and customer service excellence.
• To further your development and knowledge you will be expected to attend training as necessary

This job description provides an indication of the roles and responsibilities for the post of Digital Communications Officer, but should not be construed as an exclusive list of the duties that the post holder may be asked to undertake.

Evolve reserves the right to amend this role profile as necessary, after consultation with the postholder, to reflect changes in or to the role.

Person Specification

Experience & qualifications

• Demonstrable experience of good quality and effective copywriting for a variety of communicative platforms, particularly social media, website and email.

• Experience of increasing supporter engagement through digital.
• Demonstrable experience of using various digital platforms and emerging technologies for awareness raising and/or income generation.
• Experience of developing engaging video content (desirable)
• Experience of creating design work.
• A relevant degree or other qualification would be an advantage

Knowledge

• Understand the relevance of different marketing routes, including various digital platforms to engage with different audiences to be able to build a charity’s profile.
• Understanding relationship management and the importance of consistency in message to engage different audiences.
• Understanding of the audiences a charity needs to reach and how to do this creatively, working to a digital strategy and content strategy.
• Understanding SEO and Google Analytics (desirable)

Skills

• Use of emerging technology, particularly around digital and ability to harness these in order to meet aims. 
• Ability to be proactive and reactive for online engagement with various audiences.
• Is creative and resourceful- has great ideas and can implement them even in the context of limited charity resources. 
• Ability to write engaging content, stories and messaging for a variety of stakeholders.
• Excellent proof reading skills.
• Excellent copy writing skills
• Excellent communicator with great interpersonal and presentational skills.
• Able to develop messaging relevant for influencing different audiences. Excellent interpersonal skills and ability to build relationships with customers and colleagues at all levels of the organisation.
• Proficient use of  Word, Excel, Photoshop/Canva (desirable), Wordpress and database applications
• Capable of delivering results to tight deadlines and under pressure. 

Personal style and behaviour

• Dynamic and energetic personality with a high degree of personal drive, able to manage both proactive and reactive communications work.
• Supports and co-operates fully with colleagues to meet current and future business needs and to promote collaboration.
• A confident, independent and effective team worker, with ability to take own initiative.
• Integrity and honesty, inspiring confidence and openness amongst colleagues.
• Resilient, able to handle conflict and remain calm under pressure.
• Flexible approach to work, including willingness to work outside normal office hours as required.
• Target focused and driven.

Other requirements

• Personal commitment to the corporate values, vision and objectives of Evolve Housing + Support and culture of continuous service improvement.
• Commitment to quality, customer service, best practice and best value in all aspects of the organisation’s operations.
• Commitment to customer involvement, and ability to involve customers in all aspects of the running of the organisation and where appropriate, in the delivery of communications and fundraising.
• Commitment to continuing professional development.
• Evidenced commitment to equality and diversity.