326

Communication officer jobs near Manchester

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hireful, Greater Manchester (On-site)
£24,000 - £29,000 per annum
Posted 4 days ago
Alzheimer's Society, Remote
£26451 - £28886 per annum
Posted 4 days ago
Third Solutions, Remote
Up to £27000 per annum
Posted 1 week ago Quick Apply
Civitas Recruitment ltd, Remote
£25,225 per year
Posted 5 days ago Quick Apply
Civitas Recruitment ltd, Remote
£25,225 per year
Posted 5 days ago Quick Apply
Closing tomorrow
Patient Information Forum, Remote
£25,000 - £27,000 per year
Posted 2 weeks ago Quick Apply
Closing in 3 days
Alzheimer's Society, Remote
£26451 - £28886 per annum
Posted 1 week ago
Closing in 2 days
Versus Arthritis, Remote
£27,000 per annum + Benefits
Seeking an experienced person to shape and deliver support for people living with arthritis to maintain and grow our Commissioned services.
Posted 1 week ago
NFP People on behalf of Stroke Association, Remote
Circa £20,508 pa (FTE circa £25,636 pa inner £2,639 pa / outer £1,404 pa) may be applied
Posted 1 week ago
Closing in 3 days
Creative Support, Stockport (On-site)
£22,427 - £25,590 per year
Posted 2 weeks ago
Page 4 of 22
hireful
Greater Manchester (On-site)
Birmingham, West Midlands
£24,000 - £29,000 per annum
Permanent, Full-time
Job description
Our client is the professional institute for responsible directors and leaders. Their mission is to develop, support and represent skilled, knowledgeable and responsible leaders for the benefit of the economy and society at large.

Their success relies on the knowledge, skill and commitment of their people and volunteers.

Their Relationship Team ensures the understanding, utilisation and participation of their existing membership in Member activities and benefits.

As Relationship Officer – North, you will provide focused support and undertake a range of activities that encourages the retention of existing members within your region. In doing so, you will create the opportunity for membership growth at regional level. You will achieve this by maximising the quality of the members relationship with the organisation and the perception of the value of the membership proposition.

This is an excellent opportunity for you to showcase your people, communication and relationship skills in a fast paced and varied role. Reporting into the Relationship Manager – North, you will be able to build and develop relationships with key stakeholders and work with volunteers across the region. You will be an independent self-starter who learns and adapts quickly, able to use your own initiative and prioritise tasks effectively.

This role is a remote position, with some travel needed across the region. They are open to discussing flexible working.

What you’ll be doing:

Membership

• Organise and run onboarding sessions for new members, ensuring that they are aware of all the benefits available to them as members and how to access them.
• Participate in membership benefit and retention projects, as directed by the Relationship Manager or the Management Team.
• Promote and signpost members to Professional Development opportunities within the organisation.
• Maintain membership retention levels to an agreed % within your region.
• Provide a high-quality customer care service for members.
• Maximise the promotion and awareness of membership benefits and activities to non-members, to encourage new membership.
• Work with the Acquisition Officer to identify new external membership streams within your region.
• Work with the Acquisition Officer to minimise those exiting the membership base.

Events

• Organise and attend regional events (including evenings) and external events as required, to increase retention of members.
• Promote and signpost members to national events (online & in person).

General Responsibilities

• Input and maintain up-to-date CRM records.
• Maintain an up-to-date and in-depth knowledge of all activities, products, and services.
• Maintain a strong relationship with regional volunteer teams, to ensure a continued understanding of your regions member interests.
• Assist the relationship manager with ad-hoc tasks and projects, as and when required.
• Assist the Acquisition team by canvasing the current membership base for new sales opportunities.

Who you are:

• You will be a real 'people person' who is full of energy, positivity and charm, able to build great relationships and work collaboratively as a team-player.
• You will be passionate about the organisation, with an understanding of membership organisations.
• You will be a strong communicator with a flair for influencing, able to deal effectively with people at all levels.
• You will commercially-minded, with a focus on delivering positive returns.
• You will have a high level of personal authority, demonstrated by a highly professional attitude.

The successful candidate will have:

Experiences/Qualifications

• Experience of working within a membership/customer care environment.
• Experience of great customer service and the ability to go the extra mile.
• Experience of working with data/databases is preferable, but not essential.
• Experience of living their values of Respect, Leadership, Teamwork & Agility.
• Comfortable working in a virtual/remote environment.

Knowledge/Skills

• Strong interpersonal skills, ability to communicate confidently and build relationships with stakeholders, members and volunteers.
• Excellent verbal and written communication skills, with exceptional listening skills.
• Time management and prioritisation skills, including the ability to work efficiently and on own initiative.
• Super organised with great attention to detail, exemplary time management and self-motivational skills.

Our client does not tolerate discrimination or harassment in any part of its operations and they are fully committed to promoting equal opportunities in employment. All applicants will be considered for employment without attention to age, sex, race, disability, pregnancy or maternity, marital or civil partnership status, sexual orientation, gender reassignment or, religion or belief. This includes making adjustments for people who have a disability or long-term condition.

Contract type: Permanent
Hours: 35 hours per week
Salary: £24,000 - £29,000 per annum
Location: Remote - Northern England

You may have experience of the following: Stakeholder Relations Officer, Charity, Charities, Third Sector, Not for Profit, Stakeholder Management, Voluntary Sector, Relationship Officer, Policy, PR, Public Relations, Communications Officer, etc.

Ref: 135 367
Posted on: 05 August 2022
Closing date: 02 September 2022 at 01:00
Job ref: 135367
Tags: Admin,Project Management