Communication officer jobs

Worldwide Veterinary Service is searching for a People and Policy Officer to support the growth of our charity.

This is an ideal role for an experienced administrator who wants to help make lasting improvements to the lives of animals around the world.

Reporting to the Director of Policy at global animal welfare charity, Worldwide Veterinary Service (WVS), you will support development and implementation of the charity’s processes and policies. This role combines different areas of internal policy, risk management and governance support, ideal for someone who enjoys working with people to improve systems and deliver tangible results. We are growing and we need your help to maintain a dynamic culture that encourages innovation, is an exciting and rewarding place to work and delivers the biggest possible impact for the animals that we help.

We need someone who is ambitious, driven and wants the opportunity to make a difference by building core infrastructure at a rapidly growing charity.  As an organisation we are embracing hybrid working, but applicants should be aware that there is an expectation that this role will require significant time on site at our UK offices in Dorset and Cornwall.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.

Main Duties & Responsibilities

 Policy and Governance

• Assist with organisation of trustee meetings.
• Maintain up-to-date records of policies, procedures, and statutory documentation.
• Support compliance with Charity Commission requirements.
• Coordinate risk management processes, policy reviews and ensure timely updates and dissemination.
• Work closely with colleagues to provide technical advice and ease the implementation of policies at WVS projects around the world.
• Support audits in the UK and of international affiliates.
• Liaise with trustees and external partners to support governance processes.

People

• Support recruitment processes across teams including advertising, and onboarding.
• Maintain accurate and confidential staff and volunteer records in line with GDPR.
• Support uniform induction for staff and volunteers to maintain culture during a period of rapid growth.
• Assist with the effective communication and implementation of policies and procedures.

General

• Any Other duties as required

Essential Skills & Experience

•  2 + years’ experience in HR or governance administration.
• Excellent organisational and communication skills.
• Ability to manage sensitive information with discretion.
• A strong team player.
• A passion for animal welfare.
• Strong IT skills, including Microsoft Office and the use of other programmes or AI agents to improve the efficiency of organisational administration.
• Understanding of charity sector and compliance requirements.
• Qualified to degree level or with a relevant recognised qualification.
• Self-motivated and proactive.
• Diligent with excellent attention to detail.
• The right to work in the UK.
• Proficiency in English.
• A full drivers’ licence.

 Desired Skills & Experience

•  Experience of working with diverse teams in low resource environments.
• Experience working in rapidly growing organisations.
• Knowledge of employment, safeguarding and/or charity law.
• CIPD, ICSA or similar qualification (or working towards)

We are looking for a passionate and motivated individual to join our team as Technical Officer (Nature Positive), to support the work of our Business & Nature team including the development of corporate nature strategies, supply chain frameworks and landscape initiatives for nature.

This position presents an exceptional opportunity to work with leading global businesses and other stakeholders to translate nature ambition into practical on the ground impact. You will get involved in wide ranging projects and activities, across different geographies and sectors including mining, renewable energy, food and agriculture, and tourism. You will be presented with opportunities to grow your knowledge and experience of the business and nature field through the practical application of fast evolving frameworks, models and concepts.

A collaborative and dynamic team player, you will have an excellent skillset in research and analysis, written and verbal communication, and relationship building. You will have a good understanding of the international landscape for business and nature, the role of the private sector in halting and reversing nature loss, and the interconnections between nature and wider sustainability issues.

In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Sunday, 31 August 2025. Interviews are likely to take place during week commencing Monday, 08 September 2025.

This role is not eligible for sponsorship of a Skilled Worker Visa.

CEO Role Summary:

The CEO provides strategic leadership, ensuring high-quality inclusive arts provision whilst overseeing operations, staff, fundraising, compliance and partnerships. They act as the organisation’s ambassador and contribute to the planning and delivery of both our charitable and business orientated objectives, reporting directly to the Board of Trustees.

Key Responsibilities

Strategic, Leadership and Planning -

· Lead organisation, strategic management and business development

· Develop programmes aligned with community’s needs

· Review and direct a clear business plan with Trustees

· Represent CF at events, in the media and with stakeholders

· Liaise with beneficiaries, Council/NHS staff, Charity Commission, Companies House

Programme and Partnership Oversight -

· Support staff in designing inclusive arts initiatives

· Identify new partnership opportunities

· Lead on events, exhibitions, and partnership development

· Ensure programme quality, legal compliance and impact reporting

People and HR Management -

· Line manage senior staff (Project, Fundraising, Comms, etc.)

· Lead and supervise Salesforce and/or any other appropriate database systems

· Oversee recruitment, performance, training and appraisals

· Implement and update HR policies and procedures (GDPR, Safeguarding, H&S, etc.)

· Foster a positive, inclusive, collaborative staff culture

Fundraising and Communications -

· Lead fundraising strategy, applications with Fundraising Manager and other staff

· Cultivate new relationships with funding bodies and stakeholders

· Represent CF to funders, media, and the public

· Approve marketing and promotional materials

· Attend networking events to explore collaborative funding

Operations and Compliance -

· Oversee facilities, H&S compliance and sustainability

· Incorporate all Charity Commission and Companies House updates

· Maintain tenancy relationship with Barnet Council

· Act as Designated Safeguarding Lead and Data Protection Officer (ICO)

· Ensure all risk assessments and safeguarding incidents are documented

Finance and Governance -

· Prepare annual budgets, forecasts, and financial reports

· Oversee financial control, resource efficiency, and long-term planning

· Lead on new business income generation strategies, including art sales

· Report financial and strategic performance to the Board of Trustees quarterly

· Ensure timely delivery of board papers and assist trustees/directors development

Personal Specification

Essential:

- Demonstratable senior leadership experience in arts, community or inclusive sectors

- Strategic, empathetic, and confident leadership

- Proven fundraising, HR, and financial planning experience

- Knowledge of safeguarding, H&S, and regulatory compliance

- Skilled in managing staff, freelancers, and creative practitioners

- Strong communication and relationship-building skills

- Have a creative mindset with a passion for arts and culture

Desirable:

- Experience in London Borough of Barnet or other local networks

- Knowledge of Arts Council England (ACE), DCMS and other major third sector funders

- Experience working with Social Services, plus neurodivergent or disabled communities

- Awareness of equality, diversity, and inclusion best practices

This Job Description reflects the current requirements. It does not prevent CF from making any changes or additions that might be required in the future. CF welcomes applications from all sections of the community. We particularly encourage applicants from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts, Culture and Heritage sector.

Be part of a movement to ensure no one faces pulmonary fibrosis alone.

Action for Pulmonary Fibrosis (APF) is the leading UK charity supporting people affected by pulmonary fibrosis – a serious, life-limiting lung condition. We’re growing fast, guided by an ambitious five-year strategy and a clear vision: a future where everyone with pulmonary fibrosis has access to the care, support and hope they deserve.

We’re now seeking a proactive and talented Senior Press Officer to join our Communications Team and help position Action for Pulmonary Fibrosis as the authoritative voice on pulmonary fibrosis - supporting our campaigns, influencing health policy, and ensuring patients and their families are heard in the media. You will play a pivotal role in the development and delivery of a proactive and responsive press and media strategy.

You will craft compelling press releases, source and publish emotive case studies and news stories that secure impactful media coverage to inform, inspire and drive change. Working closely with patients, healthcare professionals, and internal teams, you will ensure our messaging is powerful, accurate, and resonates with a wide range of audiences, from journalists to policymakers. You will help shape public and media narratives, influencing understanding, awareness, and ultimately, improving outcomes for people living with pulmonary fibrosis.

If you’re passionate about helping people with serious illness live well for longer – and want to be part of a dynamic charity making change happen – we’d love to hear from you.

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. As a Homeless Welfare Officer, you’ll provide compassionate support to those facing some of life’s toughest challenges. Whether covering shifts across our main hostel or supported living accommodation or offering emergency assistance, you’ll play a vital role in helping individuals take steps towards a brighter future—securing permanent housing, accessing health services, or regaining confidence and independence.

What You’ll Be Doing

• Providing on-call support when needed, ensuring consistency in care.
• Supporting people through the highs and lows, offering understanding and encouragement.
• Helping individuals develop life skills—budgeting, job searches, tenancy management, and more.
• Connecting residents with essential services, professionals, and community networks.
• Creating a positive and welcoming environment where people feel safe and valued.
• Inspiring change and making a lasting difference in people’s lives.

What We’re Looking For

• A kind heart and a strong sense of empathy.
• Great communication skills to support and encourage others.
• Ability to adapt to different settings and work flexibly, sometimes on short notice.
• A calm and measured approach to handling challenging situations.
• Experience working with vulnerable groups is helpful but not essential—training is provided.
• This role suits a person with a Psychology degree or similar, or with a proven keen interest.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a flexible role that truly makes a difference, we’d love to hear from you.

We are seeking an experienced, results-driven executive to join our organisation as Chief Executive Officer on a part-time basis (2 days per week. Pro-rata salary: £20,000-£24,000). This is a unique opportunity for a seasoned leader looking to make a significant impact whilst maintaining flexibility in their schedule.

Role Overview

As our part-time CEO, you will provide strategic vision and leadership to drive our organisation forward. You will work closely with our management team to develop and implement child-centred volunteering strategy, ensure operational excellence, and foster a culture of innovation, learning, and accountability.

About Us

TimeGivers is a fast-growing West London charity that is redefining how children engage with their communities. TimeGivers creates scalable, school-centred volunteering programmes that embed social action into the lives of children and the fabric of their communities. Every programme is community-led: we partner with local schools, councils, alliances and charities, co-designing volunteering programmes around specific, identified local need. Our events are also child led whereby young people choose the causes they want to support and help to come up with ideas for how they want to help them.

Core Responsibilities

With proven leadership experience in the charity sector, you must bring a passion for our work and an ability to translate strategy into action. You will be leading us from successful start-up to a more established and growing organisation. We therefore seek experience in driving organisational growth and aligning resources to support this, together with expertise in introducing effective monitoring, evaluation, and performance management to ensure we’re delivering against our strategic objectives and can demonstrate impact.

A key aspect of your role will be overseeing the financial health of the organisation ensuring effective budgeting, forecasting and resource management. You will work closely with the Fundraising Manager to develop and implement a sustainable fundraising strategy, identifying and securing diverse income streams (e.g. grants, donations corporate partnerships), as well as working with the Financial Director and the Board to prepare annual accounts and financial reports.

You will be responsible for ensuring the charity operates in accordance with its constitution, policies and legal requirements; maintaining high standards of accountability, safeguarding and risk management across all aspects of the organisation. You will support the Board of Trustees by providing timely and accurate information to ensure effective governance and decision making.

Alongside these skills we are looking for an inspirational and entrepreneurial leader who can galvanise and optimise the performance of our team and dedicated volunteers, ensuring the effective delivery of our programmes. You will be someone who can think strategically but is not afraid to roll their sleeves up and has an energetic, positive and can-do approach. To be successful you will also be adept at managing a range of stakeholders and be credible and inspiring as an ambassador, equipped with excellent communication and influencing skills to promote TimeGivers.

Desirable Experience

 · Proven executive leadership experience, preferably as CEO or in a similar senior role in the charity, public or voluntary sector

· Experience working with child-focused non-profit organisations

· Strong track record in income generation including fundraising, partnerships and securing grants.

· Robust experience in driving and delivering growth and meeting objectives

· Thorough working knowledge of governance and compliance requirements for charities

Personal Attributes and Skills

· Excellent strategic thinking and decision-making abilities

· Outstanding communication and relationship-building skills

· Good financial management skills including budgeting and resource allocation

· Flexible and creative thinker

· Ability to work effectively in a part-time capacity whilst delivering full impact

· Passionate about youth development and community service

This is a unique opportunity to build on our success and act as a catalyst to realise the next stage of our journey.

We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy. 

This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you! 

Why join us? 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• Fully remote working. 

• Competitive salary of £31,171 – £37,340 PA (depending on experience) 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• For full details see our recruitment pack 

Wilder Communities Officer (Isle of Wight) 

Part Time – 14 Hours per Week  

Salary: £28,000 to £29,000 pro rata gross per annum depending on skills and experience with a review when probation is complete 

Fixed Term Contract for 3 Years 

Location: Little Duxmore Farm, Rowlands Lane, Ryde, Isle of Wight, PO33 4DF 

Closing date:  07 September 2025  

Interviews:  18 September 2025 

Hampshire & Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature. 

‘Our vision for a wilder future is beautiful and vital!’ 

Our future has to be wilder! 

We are seeking a Wilder Communities Officer (Isle of Wight) to join our cause.  

We need to create a wilder Hampshire and a wilder Isle of Wight. Wildlife is in freefall both locally and nationally and we need many, many more people on nature’s side if we are to tip the balance in favour of nature’s recovery. We need a talented community organiser to work with us on an exciting project to help wildlife flourish in urban areas across the Isle of Wight and bring people together to tackle the climate and nature emergencies, as part of Team Wilder.

This person will be working with and supporting communities, individuals, local groups and volunteers across the Isle of Wight. The role will focus on catalysing and supporting self-sustaining community led initiatives to support wildlife –this could be anything from greening community spaces or streets, improving areas for particular wildlife such as pollinators, bats, swifts or hedgehogs to setting up groups to tackle problems such as litter or household pollution or influencing others, including local government and businesses, to take action. 

This role will also require key partnership engagement and the ability to see opportunities to link Wilder to existing and emerging third party initiatives. This role sits within the Advocacy and Engagement team and will work with others in the team and across the Trust to help build Team Wilder as a key strand of the Trust’s strategy. 

Wild About Inclusion! 

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. 

Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. You can request adjustments including accessible formats of this vacancy by emailing us. 

To be considered for an interview under the Disability Confident Scheme you must: 

• Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and; 

 (*Substantial is more than minor or trivial **Long-term means 12 months or more) 

• Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme. 

We are happy to discuss the possibilities of hybrid and flexible working 

This role will be based at our office in Ryde, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which suits the candidate. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. 

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more. 

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options.  

The Eve Appeal is the UK's leading gynaecological cancer charity. Our aim is to prevent gynae cancers from developing in the first place, but if they do develop, we want to make sure they’re detected early so more people survive their diagnosis.

The role of Finance Officer is critical to our success, working across all parts of the charity to support our life-saving work in cancer prevention.

This role is central to supporting our programmes and fundraising teams delivering to the highest standards. Specific tasks include processing all income accurately and promptly, so donors can be thanked for their donations, as well as raising invoices and managing expenses. This role serves as the first port of call for finance queries across the charity. 

We are delighted to be supporting a London-based university in their search for a Temporary Admissions Officer to join their team for an initial 3-month period. This is a full-time role (35 hours per week), based on site at their campus in Central London.

This is a great opportunity for someone with strong communication skills and a proactive approach to support a busy admissions team during a peak period.

Key Responsibilities for this role include:

• Responding to enquiries from students and parents via phone and email.
• Tracking student arrivals and updating records accurately.
• Supporting admissions processes and maintaining system logs.
• Collaborating with colleagues to ensure smooth onboarding and communication.

To be considered for this position, you should possess:

• Excellent communication and organisational skills.
• Strong attention to detail and the ability to manage multiple tasks.
• A team-oriented mindset with the ability to work independently.
• Experience using student management or CRM systems (e.g. Salesforce, SITS) is desirable.
• Previous experience in admissions, student services, or customer-facing roles is an advantage.

You must be available to start immediately to be considered.
Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Protect, the UK’s leading whistleblowing charity, is looking for an exceptional public-spirited Policy & Advocacy Officer, who will lead our anti-corruption work. The role is currently funded by the Joffe Charitable Trust. The role is 3 days (22.5hours) per week; can be spread over 3-5 days.  

The role is London based with hybrid and remote working options & occasional travel to Westminster. 

The role will entail proactively looking for advocacy opportunities and working with the Policy Team in Protect to progress important public policies, which further the protection of whistleblowers, support safe speaking up and tackle corruption in the UK. 

For 30 years we have provided legal advice to whistleblowers, campaigned for better legal protection for whistleblowing and supported organisations to create effective whistleblowing systems. With the Serious Fraud Office (SFO) turning their focus to whistleblowing, there could not be a more exciting time to join the anti-corruption fight.

We are looking for someone who is self-motivated, ambitious and a team player. The ideal candidate is a great communicator, with exceptional networking and stakeholder engagement skills. Those applying should have a degree in a relevant subject and work experience in a relevant field. Past or present experience working in Government, Parliament or for a regulator is highly desirable. 

Protect offers a range of benefits to those that work for the charity including 30 days (pro rata) annual leave, a sabbatical scheme after 5 years service, and enhanced maternity/paternity/adoption/shared parental leave. 

Funding Officer – Thematic and missions focused aligned to It starts with Community

We’re looking for four Funding Officers to support a range of initiatives across England. These are 12-month fixed term contracts.

This is a great opportunity to take a mission-driven approach to funding while working flexibly across different programmes and priorities.We’re looking for people who are collaborative, adaptable, and passionate about putting communities first.

As outlined in our It Starts with Community strategy and the England story, we are committed to placing community agency, power, and control at the heart of our England funding portfolio. We aim to stand alongside communities supporting them as they tackle challenges and fulfil their potential.

We strongly encourage applications from individuals with lived or working experience within underrepresented communities. One of the initiatives to be supported, addressing health inequity, requires a good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.  

Role Purpose 

You will be expected to be open to work in different initiatives across our England portfolio.As a funding officer you will assess applications for funding and manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. You will also ensure that both grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.

Key Responsibilities 

• To review and assess funding applications.
• Provide clear, constructive feedback to applicants. 
• Engage with applicants and stakeholders.
• Maintain accurate records and contribute to reporting and learning. 
• Support due diligence and fair risk assessments. 
• Contribute to the continuous improvement of our funding processes.

Location: Hybrid: we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle

Contract Type: Four 12 Months Fixed Term (open to secondment subject to agreement).

Interview Date: 11th September - virtual

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Experience in grant making, community development, and/or public health.
• A strong commitment to equity and inclusion.
• Relational skills: an ability to nurture, develop and promote effective relationships and communication with colleagues, community. organisations and partners.
• Good analytical, written and verbal communication skills.
• Organisational skills: an ability to use your initiative and manage your own workload, dealing with competing priorities and deadlines.
• Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurate.

Desirable Criteria  

• A good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.
• Knowledge of health systems or the social determinants of health. 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Fundraising Officer
We are seeking a highly motivated and organised part-time Fundraising Officer to join us as an integral member of the fundraising team.

In this role, you’ll support income generation by focusing primarily on administration and stewardship responsibilities within Individual Giving and Community Fundraising. You will have the opportunity to develop supporter journeys as well as strong admin processes which support the growth of income across the team.

The right candidate will need to be self-motivated, with a positive attitude, committed to ensuring all supporters are made to feel valued.

This is a rewarding role for someone with excellent communication skills and attention to detail, who is excited to be part of a charity making a real difference to trans youth across the UK. ​This role is:

•  Remote (UK-based)
•  Part time (16 hours per week)
•  Salary p/a £15,000 (FTE £30,000)

Apply now and help shape the future of an organisation making a real difference to the lives of trans young people

Closing date: Monday 15 September 2025

Job Purpose

This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.

You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.

Key Responsibilities

Campaign Delivery & Coordination

· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.

· Manage timelines to ensure all activity is delivered on time and to plan.

· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.

Creative, Data & Fulfilment Management

• Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
• Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
• Proof all campaign materials to maintain brand integrity and accuracy.

Digital & Email Communications

• Support the development of donor emails in line with agreed campaign structures.
• Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.

Performance Monitoring & Reporting

• Compile campaign results for analysis and provide reports to inform future activity.
• Work closely with data teams to ensure appropriate segmentation and tracking.

Donor Stewardship

• Support the thank-you process, including personalising and developing donor thank-you cards as required.
• Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Application Instructions

Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:

1.  Why are you interested in a career in fundraising?
2.  What skills will you bring to this role? 
3. What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
4. How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.