Communications and advocacy manager jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to lead fundraising and supporter communications for a unique human rights and welfare charity at an important moment in our development.
Prisoners Abroad is the only UK charity supporting British people imprisoned overseas, people returning to the UK after release, and their family members. We provide practical assistance, emotional support and advocacy to people facing some of the most isolating and traumatic circumstances imaginable.
We are looking for an experienced and creative fundraising leader to join us on a 12-month maternity cover contract. This role offers the chance to lead a talented team and oversee a well-established portfolio spanning individual giving, major donors, legacies and supporter communications.
You will play a central role in sustaining and growing income, strengthening donor relationships, and delivering compelling communications that inspire support for our work. You’ll also help shape key publications, oversee donor engagement activity, and ensure our messaging reflects the dignity, humanity and hope at the heart of what we do.
This is an exciting opportunity for someone who enjoys both strategic oversight and hands-on delivery. You will be managing a small team, driving performance across fundraising activity, and helping us build on strong existing foundations at a time when our new organisational strategy is creating fresh momentum.
We offer the chance to work in a friendly, collaborative and values-driven organisation with a strong commitment to equity, diversity and inclusion. Based in our London office near Finsbury Park, this role comes with flexibility to work from home part of the week, a 35-hour working week, generous annual leave and a supportive approach to development and wellbeing.
If you bring strong experience in fundraising, excellent communication skills, and a commitment to human rights and social justice, we would love to hear from you.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
The client requests no contact from agencies or media sales.
Role summary
The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.
This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.
A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.
The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.
Key Responsibilities
Communications
- Manage the charity’s external communications across email, web, social media, paid and other digital channels.
- Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
- Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
- Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
- Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.
Marketing
- Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
- Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
- Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
- Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
- Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
- Work with external suppliers, designers and contractors where required.
- Monitor and report on marketing performance, using insight to inform ongoing improvements.
Project & Campaign Management
- Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
- Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
- Develop project plans, timelines and evaluation frameworks.
- Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
- Monitor progress and identify opportunities for continuous improvement.
Team Management
- Recruit, line manage and support a Communications Officer.
- Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.
Person Specification
Experience
- Experience in a communications, marketing or digital engagement role.
- Experience managing multi-channel communications, including email, social media, websites and paid channels.
- Experience using CRM systems and managing audience data for segmentation and targeting.
- Experience using data, analytics and testing to improve communications or marketing performance.
- Experience planning and delivering campaigns across communications or marketing channels.
- Experience managing projects with multiple stakeholders.
- Experience creating written, visual and digital content for a range of audiences.
- Experience line managing staff, volunteers or contractors.
Skills and Knowledge
- Excellent written and verbal communication with the ability to tailor content for different audiences.
- Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
- Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
- Ability to identify, implement and evaluate improvements to communications and marketing activity.
- Ability to measure, evaluate and report on performance using data and insight.
- Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
- Curious and proactive in keeping up to date with digital trends, tools and best practice.
- Analytical, with the ability to interpret data and make evidence-based recommendations.
- Content creation skills, including copywriting for digital channels.
- Ability to create professional marketing materials using tools such as Canva or similar design platforms.
- Project management skills with a structured and organised approach.
- High attention to detail and commitment to quality.
Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a creative, organised and strategic Social Media and Communications person to lead and deliver engaging communications across digital and traditional channels. The successful candidate will be responsible for developing compelling content, managing social media platforms, increasing audience engagement, and ensuring consistent m essaging across all communications.
This role is ideal for someone who is passionate about storytelling, understands how to grow online communities, and can confidently manage communications campaigns that support organisational objectives
We are looking for a warm and proactive members of staff to help us deepen and expand relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands strategic thinking. You’ll lead on our communications , grow on delivery with followers , and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s member experience.
Key responsibilities
Social Media Management
• Develop and implement a social media strategy aligned with organisational goals.
• Manage day to day activity across all social media channels including Facebook, Instagram, LinkedIn, TikTok and YouTube
• Create engaging, accessible and audience , but not limited focused content including graphics, videos, reels, stories and written posts.
• Schedule and publish content using social media management tools.
• Monitor engagement, respond to comments and messages, and build positive online communities.
• Track trends, emerging platforms and digital opportunities.
• Monitor analytics and prepare monthly performance reports with recommendations.
Communications
• Develop and deliver internal and external communications campaigns by writing and editing high quality content.
• Ensure all communications reflect the organisation’s tone of voice and brand identity.
• Support awareness campaigns, fundraising initiatives, events and service promotion.
• Manage media enquiries and assist with public relations opportunities.
• Coordinate communication plans for campaigns, launches and events.
Website and Digital Content
• Maintain , map and update website content on our CMS to ensure information is accurate and engaging.
• Support SEO and AI and digital marketing activity to improve reach and visibility.
• Work with designers, external suppliers or internal teams to create multimedia content.
• Keeping the database s clean and up to date including Mailchimp and CMS
Brand and Audience Engagement
• Maintain brand consistency across all communications.
• Build relationships with stakeholders, supporters, partners and influencers.
• Identify opportunities to grow audiences and increase engagement.
• Promote inclusive and accessible communication practices.
Monitoring and Evaluation
• Analyse campaign and social media performance using analytics tools.
• Produce reports demonstrating impact, engagement and growth.
• Use insights and data to improve future communications activity.
Collaboration and Representation
• Represent the charity at occasional events, meetings or online sessions.
• Contribute to a positive, collaborative culture within a small team.
• Undertake any other reasonable request from the requirements of the role. Head of Services to fulfil the requirements of the role.
Person Specification
Experience and Knowledge
▪ Proven experience managing social media platforms for an organisation or brand.
• Strong copywriting, editing and storytelling skills.
• Experience creating digital content including graphics and short form video.
• Excellent understanding of social media trends, analytics and best practice.
• Experience using scheduling and analytics platforms.
• Strong organisational skills with the ability to manage multiple projects.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Good understanding of brand management and audience engagement.
• Experience working within the charity, healthcare or non profit sector.
• Knowledge of accessibility standards and inclusive communications.
• Experience with Canva, Adobe Creative Suite or video editing tools.
• Experience managing paid social campaigns.
• Understanding of AI, SEO and email marketing platforms.
• Experience of using wordpress or other CMS
Skills and Attributes
▪ Strong organisational and strategic skills, with attention to detail.
• Excellent written and verbal communication skills, with the ability to motivate and inspire through content.
• Creative and proactive.
• Empathetic and audience focused
• Highly organised and detail oriented.
• Adaptable and solutions--focused.
• Passionate about meaningful communications and community engagement.
• Ability to manage multiple tasks in a small, fast paced team.
• Ability to work independently and take ownership of projects.
• Comfortable working remotely with occasional travel to London.
• Flexibility in working hours – some evenings and weekends may be required.
• A commitment to the policies and aims of EDS UK.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
About Malaria No More UK
Malaria is one of the oldest killer diseases in history; even now, despite recent progress, it claims the life of a child every minute. Malaria No More UK is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, we need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good.
Role description
Malaria No More UK is looking to appoint a highly motivated Senior Advocacy Officer to join our team and help implement our advocacy strategies. Working with both our UK and global advocacy, you will cultivate a new generation of malaria champions and push malaria up the political agenda. This role will work on increasing our visibility and the resonance of our case with key stakeholders, including decision makers in the UK and around the world. Securing increased support will be vital to global efforts to accelerate progress towards ending malaria for good within a generation. We are looking for a confident communicator with strong project management skills and a good understanding of political advocacy.
Key responsibilities
- Providing project management support for a range of projects relating to our UK and global advocacy, including acting as project lead on agreed projects.
- Strategic stakeholder mapping, including building and maintaining relationships with UK parliamentarians and keeping contact records in our database updated on a regular basis.
- Lead the delivery of high-quality events for policy and political audiences, including at the UK party conferences, and international meetings.
- Daily monitoring of the global malaria landscape and UK parliamentary activities and keeping the team informed of relevant developments and engagement opportunities.
- Drafting of political briefings on key policy areas within malaria and global health.
- Providing administrative support relating to our UK and global advocacy, including the coordination of stakeholder mailings, updating our contact management system (Salesforce), scheduling and attending meetings, and taking minutes.
- Managing relationships with scientists working on malaria and providing them with advocacy insight through our UK Malaria Technical Expert Collective.
- Identifying opportunities to engage political decision-makers and new malaria champions in the UK.
Person specification
Essential
- Strong commitment to the mission and values of MNMUK
- Demonstrated experience working in a parliamentary, advocacy or campaigning role.
- A degree, or equivalent experience. Strong verbal and written communication skills, with high attention to detail.
- Demonstrated ability to manage stakeholder relationships confidently and independently.
- Experience of managing events and providing logistical support.
- Excellent project management skills, with the ability to manage multiple priorities, manage workload independently and work to tight deadlines.
- Knowledge of UK parliamentary procedures and strong interest in politics and international development.
- High level of proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint.
- Ability to work well within a team and willingness to take on a range of tasks as necessary.
- Ability to exhibit diplomacy, tact, and discretion.
Desirable
- Knowledge of malaria and/or global health policy.
- Experience of working in a fast-paced NGO environment.
- Experience of contact management and working with databases.
Staff benefits include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence, and organisation-wide closure over the Christmas period to ensure everyone enjoys a meaningful break.
- Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
- Subsidised gym membership
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible.
MNMUK is committed to recruiting and developing diverse talent as well as nurturing an inclusive workplace where people bring a diversity of ideas, skills, backgrounds, and experiences to fully contribute to our mission to end malaria in our lifetime. We encourage candidates from underrepresented backgrounds to apply, and welcome applications from all candidates regardless of their race, gender, disability, religion/belief, sexual orientation and age.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EIA is seeking to recruit an Outreach and Communications Officer to strengthen the visibility, influence and coordination of its climate campaign.
The role sits at the intersection of communications, public affairs and stakeholder engagement. The postholder will focus on translating and amplifying EIA’s policy and advocacy work through media, stakeholder engagement and external positioning. An important aspect of the role will be to support engagement and coordination with EIA partners, to build the movement and amplify their efforts.
The postholder will not be responsible for developing detailed policy positions or leading policy campaigns but will work closely with the campaigns team to ensure EIA’s analysis and priorities are effectively communicated and reach key audiences.
Key areas of responsibility
Media and strategic communications
· Support the development and delivery of communications strategies aligned with campaign priorities
· Build and maintain relationships with journalists, editors and key media outlets
· Identify strategic opportunities for media engagement and external visibility, particularly around key policy moments
· Shape narratives, draft and place op-eds, comment pieces and reactive media lines
· Translate campaign priorities and technical analysis into clear, compelling messaging for media, policymakers and external stakeholders
· Contribute to campaign strategy by advising on outreach, positioning and narrative development.
Stakeholder engagement
· Support the development and maintenance of relationships with policymakers, including Members of the European Parliament (MEPs), Members of the British Parliament, European Union institutions and other relevant stakeholders
· Support campaigners in planning and delivering stakeholder engagement, including preparing messaging and coordinating meetings
· Support the organisation of events, including identifying and securing speakers and managing outreach and invitations
· Attend key international meetings and fora (e.g. COP, Montreal Protocol) to identify strategic developments and key messages, and produce timely communications outputs, including media lines, briefings and stakeholder updates.
Coalition and network coordination
· Support engagement with subgrantees, including onboarding, facilitating their integration into relevant coalitions and ensuring alignment with EIA’s communications and outreach objectives
· Act as a point of contact for subgrantees on coordination and communications
· Support coordination across partners and stakeholders during key moments, ensuring alignment on messaging and effective external engagement.
Person Specification
Essential
· Demonstrated experience in communications, public affairs, campaigning or media work within NGOs, civil society or advocacy organisations
· Proven experience engaging with journalists and securing media coverage
· Understanding of global and EU climate change policy and/or environmental governance
· Ability to analyse political and policy contexts and translate them into clear, strategic messaging
· Excellent written and verbal communication skills, with the ability to produce high-quality content for different audiences
· Strong organisational skills and ability to manage multiple priorities
· Professionalism and ability to work collaboratively within a team
· Fluency in English, with knowledge of additional languages an advantage
· Ability to travel at short notice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.
Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.
We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.
We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).
We do this by:
· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.
· Organising Social Mobility Day to raise awareness.
· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.
This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.
You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.
You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.
You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.
**Please note we will consider exceptional applicants without the required experience for an executive role.
Our vision is that every young person has a chance to succeed, and every employer will have a part to play.


The client requests no contact from agencies or media sales.
We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts
The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.
Key duties
Leadership and Management
-
Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.
-
Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.
-
Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.
-
Work as a member of the Extended Leadership Team.
-
Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.
-
Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.
Communications and Marketing
-
Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.
-
Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.
-
Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.
-
Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.
-
Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.
-
Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.
-
Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).
-
Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.
-
Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.
-
Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.
-
Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.
-
Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.
-
Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.
-
Build networks to enhance the charity’s strategic communications and marketing work.
-
Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.
Other Key Accountabilities
-
Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.
-
Ensure best value in all our work.
-
Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.
-
On occasions, provide management support and cover within the organisation, as needed.
-
Act as an advocate for the charity and its work.
Person specification
Experience, Knowledge and Understanding
-
A minimum of 2 years’ experience working in a communications management role
-
Experience of developing integrated, insight and audience-led communications plans including social media
-
Experience of website and brand management
-
Experience of delivering successful campaigns
-
Experience of engaging with press and/or media including writing press releases and media briefings
-
Experience of working collaboratively with different teams/departments
-
Experience of working in charity communications (desirable)
-
An understanding of ME and the impact on people affected by it (desirable)
-
Experience of integrating fundraising with communications (desirable)
Skills, Behaviours and Values
-
Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.
-
Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Head of Communications (Job Share)
Location: Remote
Salary: £19,160 - £21,424 per annum
Vacancy Type: Permanent
2–3 days per week (flexible, subject to agreement)
Please note that the salary has been calculated on a pro-rata basis, reflecting the role's two-day-per-week working pattern.
Join us - transform lives, change minds
We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.
Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.
The opportunity
We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.
This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.
What you’ll lead
You will play a central role in amplifying our impact and growing our influence, including:
-
- National campaigns and public engagement — including our flagship Taking Action on Addiction campaign and Addiction Awareness Week, supported by our Royal Patron, HRH Princess of Wales, reaching millions each year
- Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers, including Lily Allen, Alasdair Campbell and many others
- Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
- Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
- Internal communications and culture — ensuring our 900+ staff feel informed, connected, and part of a shared purpose
- Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including our Chair, Tony Adams OBE, the CEO and Executive Team and Trustees.
Why this role matters
This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.
You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.
Who we’re looking for
We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:
- Bring a strong track record across PR, campaigns, digital, and internal communications
- Be confident leading complex, multi-channel communications activity
- Experience navigating complex organisational environments with diverse operational and service functions.
- Have experience translating organisational mission into clear, engaging messaging for diverse audiences
- Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
- Combine creativity with delivery—able to move from strategy to execution at pace
- Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
- Be passionate about social justice and motivated by real-world impact
What we offer
- A high-profile, purpose-driven leadership role
- Flexibility through a supportive job share model
- The opportunity to shape national conversations and influence change
- A collaborative and ambitious organisation committed to growth and innovation
- A generous benefits package
If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. Over the past three years, PCR has won:
- the Change Project of the year award in 2023
- the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards
- Fundraiser of the Year award at the National Fundraiser Awards 2026
- The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026
Marketing & Communications Manager Role
This is an exciting opportunity to help shape the voice, profile and public presence of one of the UK’s leading prostate cancer charities at a pivotal moment in its growth.
As Marketing & Communications Manager, you will lead and deliver dynamic, integrated marketing and communications activity that raises awareness, strengthens our brand, supports fundraising growth and positions Prostate Cancer Research (PCR) as a trusted and influential voice in prostate cancer research and patient advocacy.
Working across the organisation, you will bring campaigns, stories and partnerships to life through compelling content, proactive media outreach and audience-focused communications. From coordinating awareness campaigns and celebrity engagement to developing press releases, managing digital channels and responding to media opportunities, this is a varied, fast-paced role with real impact.
You will play a central role in ensuring PCR remains visible, relevant and influential, helping us reach new audiences, inspire supporters, amplify patient voices and ultimately drive change for men affected by prostate cancer.
Why join us?
This is a chance to join one of the UK’s fastest-growing charities at an exciting stage in our journey. Ambitious, innovative and purpose-driven, we are working to change the future of prostate cancer through groundbreaking research, powerful partnerships and bold awareness activity. You’ll be part of a passionate and collaborative team delivering meaningful work every day.
Key Responsibilities
Marketing & Communications
- Deliver integrated marketing and communications activity across the charity, ensuring consistency of messaging, tone of voice and brand identity.
- Manage and maintain the organisational communications calendar and messaging hierarchy.
- Support the development and delivery of high-impact campaigns, awareness activity and organisational announcements.
- Create engaging content across digital and print channels including website copy, email communications, campaign assets and supporter materials.
- Coordinate and support social media activity in collaboration with colleagues.
- Support internal communications activity to improve collaboration, awareness and information sharing across teams.
- Lead the planning and coordination of Prostate Cancer Awareness Month activity annually.
Media & PR
- Work closely with our external media agency to develop and deliver impactful media campaigns.
- Draft press releases, media statements, briefing documents and reactive comments as needed.
- Support proactive media outreach and identify opportunities to secure media coverage and raise PCR’s profile.
- Build and maintain positive relationships with journalists, media outlets and external partners.
- Monitor the news and identify opportunities for PCR to contribute expert comment and thought leadership.
- Provide out-of-hours media support, including responding to journalist enquiries where required.
Brand, storytelling & ambassadors
- Uphold and strengthen PCR’s brand identity across all communications and platforms.
- Manage and grow PCR’s ambassador, celebrity and case study programmes.
- Identify, recruit and steward compelling patient stories and supporter case studies.
- Support photography and video shoots to ensure content is impactful, inclusive and aligned with the brand.
- Work closely with ambassadors and celebrity supporters to maximise engagement, visibility and campaign impact.
Cross-organisational support
- Partner with fundraising, research, patient projects and influencing teams to deliver coordinated communications support.
- Develop marketing materials and storytelling assets to support fundraising campaigns, partnerships and events.
- Identify opportunities for greater collaboration, integration and impact cross-organisationally.
- Support the delivery of a future brand review and refresh project if required.
Skills and Competencies
Our ideal candidate would have the following:
- Experience in a marketing, communications, PR or media role, ideally within the charity, healthcare or not-for-profit sector.
- Excellent written and verbal communication skills with the ability to create compelling, audience-focused content.
- Experience drafting press releases, media materials and digital communications content.
- Strong understanding of media relations, storytelling and brand communications.
- Experience managing multiple projects and priorities in a fast-paced environment.
- Strong organisational skills and attention to detail.
- Experience managing social media and digital communications channels.
- Ability to build strong relationships with colleagues, journalists, ambassadors and external stakeholders.
- A proactive, creative and solutions-focused approach with the confidence to spot opportunities and act on them.
- Commitment to PCR’s mission and values.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 750 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online, and the second will be in-person interview at our offices in central London.
For more information about the role, please contact our Claire Walsh, Director of Marketing & Engagement for an informal chat. Contact details are availabe in the full job description.
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Applications without a cover letter will not be considered
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.
Job Purpose:
-
To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.
-
To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.
-
Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.
-
Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.
-
Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.
-
Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.
-
Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.
-
Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.
-
To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.
-
To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.
We are only accepting applications via Charityjob. Please submit your CV and a cover letter – no more than one side of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Monday 13th June 2026.
Please note that applications without a covering letter will not be considered. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing cover letters as in our experience it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for an experienced Communications and Marketing Manager with excellent organisational
skills to develop, implement and manage effective communication strategies for a charity based in the
healthcare sector, with a national and local reach across the UK and Ireland.
You’ll have demonstrable experience in planning and implementing different communications strategies
across a range of marketing channels to help us grow our organisational profile, uphold our vision
and values, while extending our reach across the sector to support growth and awareness among the
community we support.
As part of the daily management of the charity’s communications and marketing needs, you’ll work with colleagues and volunteers to raise awareness maximise awareness of our support model, support the organisation through attendance of national and local events and be part of a team representing the charity at key exhibitions during the year requiring you to be away overnight for up to 3 or 4 nights at a time (depending upon location) – approximately 3-4 times per year. Further information will be available to candidates taken forward for interview.
You will be integral to our communications and marketing approach, collaborating with colleagues who manage our social media and published communications (e.g. member magazine). Above all you are someone who fosters an organisation wide approach working with, mentoring and supporting colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
The ideal candidate must have a proven track record in managing communications, producing effective content and campaigns across a range of channels (print, digital, online) for at least TWO years, ideally bringing additional experience from within the charity sector.
The role is primarily remote and the successful applicant can work from a location of their choice (subject to representing the charity at key meetings, internal meetings and exhibitions throughout the year). The role holder will make optimum use of video conferencing and online collaboration tools to work as part of a wider communications team so the team feels connected and engaged in its approach.
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) with successful candidates going through to a second round. Second round interviews will be face-to-face interview (with advance notice). Successful candidates will, in advance of the second round, be given a short working brief and asked to present their campaign ideas at interview together with past examples of their work.
UK travel within the role is expected with the charity reimbursing reasonable travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Plan, execute and monitor a value-driven, measurable communications and marketing strategy across our print, digital and internal channels in accordance with the direction of the Board
- Demonstrable experience developing, collaborating and managing multi-channel campaigns as part of the overall strategy measuring their effectiveness, adapting to change, where necessary, as part of the wider communications approach (digital, print)
- Develop engaging, accessible and audience-focused content to build trust and a relationship with our target audience
- Excellent organisational skills to manage small projects, ensuring timely delivery and execution supporting risk identification and mitigation
- Upholding brand and culture in everything you do
- Collaborate with colleagues to support organisation and management of charity events
- Oversee the communications and marketing direction of the charity to ensure consistency in approach across all channels
- Build and maintain relationship with journalists and oversee other PR opportunities
- Develop and nurture strategic partnerships with key individuals, stakeholders, and community voices, building strong working relationships that support authentic storytelling and enhance the charity’s impact
- Ensure all content in accessible, inclusive and aligns to our brand and identity
- Budget management with strong planning to meet upcoming deliverables and identifying areas where financial savings can be made to maximise charity resources
- Produce meaningful management information at key times
- Monthly senior management reporting
- Quarterly Board reporting
- Annual reports (authoring and collaborating from external sources)
PERSON SPECIFICATION
Essential Experience
- At least two years experience in a Communications/Marketing Management role
- Experience in developing and implementing communications and marketing strategies, ideally within the not-for-profit sector, across a wide range of marketing channels
- PR experience and media liaison
- Communications planning and forward thinking
- Brand management
- Team player/Mentor
- Campaign management to raise the organisational profile and advocate for people
- Working with third party stakeholders to manage exhibition attendance, organise events and more generally any services provided to/purchased by the charity
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Demonstrable experience of online and digital marketing platforms to promote the charity, raise awareness and support our target audience
- A strong working knowledge of social media platforms, although we have a dedicated social media manager undertaking the role that you will collaborate with
- Familiarity with UK data protection regulation
Desirable Experience
- Knowledge and experience of SEO
- Budgetary management
- Experience in social media moderation
- Experience in creative tools (Canva, Adobe products) and digital marketing platforms
- Podcasts or similar digital content
- Experience of working on sensitive content
- Experience across the not-for-profit sector
- Ambassador management
SKILLS AND QUALITIES
- Creative, proactive and confident in your approach achieving outcomes in a timely manner and within budget
- Excellent interpersonal skills with ability to build strong working relationships
- Adaptable, flexible and committed to our charitable aims and values
- Strong time management skills
APPLICATION SUBMISSION
To apply, please submit:
- Your CV (up to 3 pages)
- A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be in in-person in a central location - advance notice will be given and the charity will reimburse reasonable travel expenses, approved in advance. Successful candidates will, in advance of the second round, be given a short brief and asked to present their campaign ideas from a charity working example at the interview. This should be available to us at least 48 hours prior to interview to allow us time to review.
Additionally second stage applicants will be asked to provide examples of their own work, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1.5 hours for this second stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process.
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification.
The client requests no contact from agencies or media sales.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Research and Policy Manager
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £44,167 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.
The Vacancy
The Policy and Communications Manager will act as a driving force behind our visibility and impact across key policy areas, bringing lived and learned experiences to the heart of our influencing. This role will work to elevate our profile, transforming our evidence and expertise into impactful communications and influencing strategies to build a momentum for meaningful policy, legislative and social change.
This position will bridge the gap between NCB’s evidence-based policy development and national advocacy, translating complex policy issues into powerful narratives that resonate with decision-makers and galvanise wider support. The role will manage and deliver key elements of NCB’s core work across policy and communications, lead the delivery of funded projects and provide robust project management, and actively contribute to project proposals and income generation.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Closing date: 08:00am, Friday 10th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
Senior Communications and Marketing Manager
Starting Salary: £59,561
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: London-based role with expectation of hybrid working from our London office (Society Building, All Saints Street)
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
As Senior Communications and Marketing Manager, you will play a key role in helping the Foundation reach and inspire more people to support community-led change. Leading integrated campaigns and audience engagement activity, you will help transform how we connect with Lloyds Banking Group colleagues, customers, partners and suppliers, driving greater volunteering, giving and advocacy.
You will shape compelling storytelling that brings the impact of our work to life, ensuring community voices sit at the heart of our communications. Overseeing external communications, digital channels and our visits programme, you will build awareness, engagement and support across England and Wales.
This is a fantastic opportunity to influence how the Foundation tells its story, inspiring more people and organisations to help create lasting social change.
A strong commitment to diversity, equity, inclusion and belonging for all in your work and approach is essential.
About You
We are looking for a communications and marketing leader, with a strong track record of developing integrated campaigns at both national and local levels and managing digital channels that engage audiences and deliver results. Combining creativity with a data-driven approach, you know how to develop compelling content, build activation strategies, shape brand voice, and use audience insight to inspire action.
You are confident in building relationships with a range of stakeholders and collaborating across teams to achieve shared goals. You are also an effective leader who enjoys developing others, setting clear expectations, and helping teams thrive.
How to Apply
Please click ‘Apply’ to be redirected to our careers site, where you can download the Candidate Information Pack and find details of how to apply.
If you have any queries about the application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
-
Optional Q&A Session: Friday 3rd July 2026 at 14:00-15:00
-
Closing Date: Midday, Monday 6th July 2026
-
Interviews: Tuesday 14th July 2026
We support small, local and specialist charities across England and Wales.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Drive our funding and champion our mission through content and campaigns. Help us build a future where no one in Milton Keynes has to remain homeless - be the turning point in someone's story.
The Shelter MK is looking for a dynamic fundraiser and creative communicator to drive income growth, strengthen our brand, and build powerful partnerships that change lives.
We’re open to one full‑time role or two part‑time specialists with experience and proven success in one or both specialisms.
What you’ll do
- Lead fundraising across corporate, trusts and community income
- Build long‑term partnerships and a strong Trusts & Foundations pipeline
- Deliver impactful digital comms and compelling stories (internal and external)
- Grow our profile, influence local housing systems, and support advocacy
- Use data and insight to strengthen campaigns and cases for support
What you’ll bring
- Proven fundraising and/or communications experience
- We’re looking for people who are:
- Experienced in fundraising (corporate, trusts, or community for a minimum of 2 years) and/or
- Skilled in marketing and communications
- Excellent writers and storytellers
- Confident relationship‑builders who can engage partners at all levels
- Comfortable using data to inform decisions and provide detailed progress reports
- Organised, focused, and able to manage multiple projects
- Passionate about preventing homelessness and supporting vulnerable people
- Experience in housing or homelessness is a bonus, not a requirement.
Why join us
- A supportive, values‑driven team based in the same office
- Flexible working and openness to job‑share
- A role where your work has real, visible impact
- Variety! As a small team we help each other so you could get involved in lots of new things
Apply with your CV and a short cover letter, telling us what you bring and whether you’re interested in the full‑time role or a part‑time specialist position — and your preferred hours.
Unfortunately, we cannot provide visa sponsorship. We welcome applications from candidates who already have the legal right to work in the UK.
We believe everyone deserves a place to call home, even when life takes an unexpected turn ... a safe space for people and their beloved dogs.
The client requests no contact from agencies or media sales.
This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.
RESPONSIBILITIES & ACCOUNTABILITIES
- Provide proactive coaching on values alignment and desired behaviours, with support and advice to managers and team members on all matters relating to people.
- Support managers to create an inclusive culture and workplace that gets the best out of our people.
- Promote and advocate for early resolution when issues arise, including Performance Improvement guided by organisational values and policies.
- Effectively manage employee relations (ER) issues alongside line managers including, but not limited to absences, performance management, disciplinary, grievances and dismissals, escalating to the Director of People as required.
- Support the Director of People to deliver change management programmes including TUPE transfers, redundancy and service re- organisations.
- Develop an understanding of challenges, opportunities and people priorities in each team and work with managers to develop long term resource plans and succession planning.
- Support the Director of People in the development of information, reports and analysis for managers, the Strategic Management Team and the Board, to deliver insights and take action.
- Work with the Finance Manager to ensure the accurate processing of payroll.
- Support the end-to-end recruitment process, including attraction, supporting with job descriptions, shortlisting, interviews and the induction process.
- Build and implement engagement processes and activities including surveys, focus groups, conferences/away days and exit interviews, ensuring they deliver continuous improvement and enhance our reputation as a great place to work.
ROLE
- Support the implementation of Belonging, Diversity, Equity and Inclusion (BDE&I) and wellbeing strategies and programmes
- Support the Director of People with the development of reward and recognition programmes
- Support the Director of People in creating learning and development programmes
- Support with the management of the L&D budget and programme, ensuring effective return on investment and value for money.
- Manage the organisation’s people information systems and identify opportunities for enhanced digital services.
- Analyse data e.g., from engagement surveys, exit interviews and turnover to inform the People Strategy and implement improvements.
PERSON SPECIFICATION
Experience
- Experience in managing, coaching and developing employees
- Degree in Organisational Psychology, HR, CIPD level 5 qualified or equivalent knowledge gained through experience
- Proven experience in managing the employee lifecycle (recruitment to exit)
- Adept at stakeholder management and relationship building across multiple teams
- Proven track record in managing varied, complex employee relations (ER) issues and capable of managing several issues at once
- Experience of planning and delivering L&D projects
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
Skills & knowledge
- Strong relationship building skills, you are equally comfortable having informal positive conversations as you are holding people to account and providing direct challenge
- Working knowledge of employment law, and able to use sound judgement on when we can be flexible and when we need to be rigid in our approach
- Confident in both written and spoken communication with the ability to present to internal audiences both virtually and in person
- High in emotional intelligence, psychological agility and a coaching mindset
- Highly numerate with strong analytical and problem-solving
Personal qualities
- Track record of delivering to tight deadlines and overcoming setbacks
- A focus on continuous process improvements through measurement, analysis and progress of actions in order to deliver service improvements
- Requirement to work at pace to respond to customer requirements whilst balancing key priorities
- A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
Desirable criteria
- Experience in managing TUPE and redundancies
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!